Die besten Restaurants mit Konditorei Essen in Berlin

I'm really angry and absolutely disappointed! I have for April 13th. Ordered a cake and when I went to pick it up it just wasn't ready. I still had to take care of this cake on my own birthday, even though I actually had completely different things to worry about that day. Since I needed the cake early the next morning, but we had agreed on delivery to the office at 12 p.m., I was hoping for punctuality but no... The cake arrived two hours late! There was hardly any response to my messages, and if at all, it was only with a curt “okay”. No apology, no honest exchange, just nothing. Although the cake was discussed in detail beforehand, not only was the label wrong, but the entire result was disappointing. I asked for compensation, I was promised 10% and to date, three weeks later, I have received nothing. For the price and effort, I would have expected much more. Instead of joy there was only frustration and that on my birthday! This is not how you treat customers. I absolutely cannot recommend this pastry shop.