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Die besten Restaurants mit Franzosisches restaurant Essen in Krefeld

1 Restaurants im GastroRanking

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4,8

233 Stellungnahmen

location-iconLohstraße 64, Nordrhein-Westfalen
Französisches Restaurant
outdoor_seating_91355takeaway_91355delivery_91355

--- ⭐ 1 star We visited the Beaulongerie based on the good reviews, but were unfortunately very disappointed. We arrived around 12:30 yesterday and had to wait a few minutes as the employee was busy on her cell phone. As first-time visitors, it wasn't easy for us to make a quick decision, but instead of helping us, we were put under unfriendly pressure. Comments like “Look at the board” were unhelpful. While preparing our baguette, we observed that the employee served it without gloves and then wiped her hands with a cloth before using her cell phone again and then continuing to touch our food. This is a clear hygiene problem for us. We also saw small insects in the salad, which ultimately spoiled our appetite. The order was chaotic: first we were quoted an inflated price, which was then suddenly corrected. However, the final total was still unclear as proper accounting was not done. In the end a baguette cost €11.20 which was overpriced. After four bites we discarded the baguette. Overall, we were very disappointed - by the unfriendly service, the lack of hygiene and the overpriced prices. Something is clearly not right here. Thank you for your quick and detailed answer. It's reassuring to hear that you are taking the issue seriously and will take steps to prevent such incidents in the future. We appreciate your apology and your offer to refund the purchase price. We're glad to see that you care about your customers' feedback and we hope that future visits to your store have a positive experience.