Die besten Restaurants mit Chinesisches restaurant Essen in Merzig

I visited this restaurant yesterday to pick up my order via the "Too Good To Go" app, and it was an extremely bad and humiliating experience. Upon arrival, I was not welcomed – in fact, the staff treated me extremely rudely, as if I were someone who wanted to beg or steal food! I calmly asked to pick up my order. A staff member told me to wait while she and her colleague began clearing the buffet and bringing the food to the kitchen. When I politely asked why, she snatched the plastic containers out of my hand and said, "Your order has been canceled" – even though she herself had previously confirmed the order on my phone by pressing the confirmation button in the app! This behavior was shocking and humiliating, completely disrespectful and unprofessional. It's truly sad that a restaurant participating in an initiative like "Too Good To Go" treats customers this way. Honestly, this was a very bad experience, and I feel like I was deliberately treated disrespectfully. I will never visit this restaurant again and would definitely not recommend it. My experience at this restaurant was unfortunately negative—not only because of the poor service, but also because of the unprofessional behavior. I wrote my review respectfully, but the owner's response confirmed my impressions: Addressing me as "girl" in this context comes across as condescending and disrespectful. My criticism is not emotionally motivated, but based on actual experiences in which I felt disrespected as a customer. I hope that the way I treat guests improves in the future, because respect is just as important as the quality of the food.