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Die besten Restaurants mit Bar Essen in Bad Vilbel
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I'm really disappointed with my last experience at Il Sorriso. Not only did the prices for my favorite dish, the Frutti di Mare with gnocchi, increase by a whopping 14.3% (from €14 to €16), which I could understand given that the quality remained the same, but the quality of the dish itself has unfortunately deteriorated significantly. Instead of the usual variety of seafood, this time there was only one large shrimp and a few carelessly tossed pieces of salmon. The dish had significantly less fish and overall seemed very carelessly prepared - which I absolutely don't expect from a restaurant in this price range. But the worst part was the restaurant's response to my email. I politely and kindly contacted Il Sorriso to explain my concerns and ask for an explanation. The result? Nothing! No answer, no apology, no response - I was just completely ignored! And that even though over a week has now passed. As a customer and direct neighbor, I would have expected at least a respectful and timely response, but instead I was completely let down with my concerns. It's disappointing to see the restaurant show such disregard for contact with its customers. It's a real shame that Il Sorriso has declined so much. I will definitely not order there again and I can only advise everyone to think carefully about whether they want to continue supporting this restaurant.