XXXLutz Mann Mobilia in Fellbach

Top service. Super nice employees

We purchased very high quality furniture from Voglauer (Austrian natural product) with very good service from XXXL Lutz. Everything went great, from A-Z😀

Four months ago, we received excellent advice for a new kitchen from Ms. Bukmeer. She was knowledgeable, and everything was visually presented through display examples. The kitchen has now been installed flawlessly by a fantastic installation team. Everything works perfectly. Highly recommended

We've already purchased three kitchens from Ms. Bukmeer and are completely satisfied—with the advice, quality, and service. Everything was reliable, friendly, and professional. As soon as our rental apartments are completed, we'll be happy to return to Ms. Bukmeer. Highly recommended!

Today, I wanted to buy a motorized TV chair in Fellbach with my parents (90+). The saleswoman treated my parents as if they had the word "stupid" written all over their foreheads. Instead of asking what their needs were, she tried to sell them a chair for €5,000 in an extremely flippant and arrogant manner. Praiseworthy for the company, bad for the customer. I would like to pass on one thing to the lady: If you have no respect for old people, try the children's department. We then went to another furniture store and bought a comparable chair. It was even made of real leather, not the faux leather you advertised, and the saleswoman was friendly and appreciative. Sales revenue: €2,258. Snapping at my father just for asking a legitimate question was the culmination of a terrible consultation. For the CEO, if you want to follow up: Today, September 16, 2025, approximately 11:35 a.m., second floor. And for the CEO: If you want to sell TV recliners to older people, invest in sales training and ensure that electric TV recliners can be plugged into a power outlet without being tampered with. It's also not helpful if the salesperson says it's stupid customers who are damaging the batteries. We've never met such a haughty and arrogant salesperson in our entire lives.

I ordered my kitchen from XXXLutz on May 5th. According to the sales representative, it was supposed to be delivered at the end of July, but the delivery was postponed to September 26th because production never started. I've been living without a proper kitchen for months and have to cook with a small electric stove. Internal communication was very poor. I'd like to share this experience with other customers.

I ordered a wall unit from Mr. Toperoso on Saturday. He gave us excellent advice and took his time. He implemented our wishes perfectly during the planning process. I would go back to him anytime. Thank you so much. 😊

I found Mr. Al Muhammad Obeida to be an extremely competent, friendly, and dedicated advisor. He takes his time, explains everything clearly, and addresses individual concerns. I was particularly impressed by his reliability and professional demeanor. Thanks to his support, I always felt in good hands. Highly recommended!

My boyfriend and I went to see Ms. Bukmeer yesterday for a planning session. We were so impressed with the design that we bought the kitchen right away. Ms. Bukmeer's consultation was truly fantastic! She was very friendly, gave us lots of tips, and kept showing us the different options in the kitchen showroom.

A huge thank you to Mr. Cihan Kog, Head of Kitchens at XXXLutz in Fellbach. He's incredibly friendly, always thinks along the lines, and impresses with his customer-focused approach. Thanks to his expert advice, I've decided on a kitchen and am really looking forward to the installation. That's what I imagine perfect service to be!

We were advised by Ms. Bukmeer in Fellbach when purchasing our two kitchens. From the very first moment, we felt very well looked after and advised, and our wishes were perfectly implemented. Ms. Bukmeer was available to answer our questions at any time, even after the purchase, and she quickly addressed all concerns. The team was professional, punctual, and friendly, and the quality of the kitchen is outstanding. We are extremely satisfied and would happily recommend them.

Great furniture store with a large showroom and friendly, knowledgeable staff. I was and still am very satisfied with the advice and service. Highly recommended!

We bought a display sofa at this store. The salesperson's advice was really great. BUT, having to disassemble and pack my sofa myself in the store (packing materials are limited) and load it onto the trolleys is a complete disgrace! I'll think twice about making another purchase from this store.

When it comes to advice, you're treated like a king, but when it comes to complaints, you're treated like a beggar. A corner bench was ordered in January 2024, delivered in June after a delivery delay, defective, and the complaint dragged on until October. A replacement was delivered in February 2025, but partially defective again. The freight forwarder took it back immediately. The star goes to the complaints department, which tried to remedy the situation. The salespeople and department heads are a no-brainer. Verbal promises turn into lapses in memory, which cost us several hundred euros. Fortunately, there are many other good! furniture stores in the region. Update May 2025: We're still waiting for the remaining delivery of the complaint. It's been 16 months! now. One is simply speechless at such incompetence. Update July 2025: The remaining delivery of the complaint has still not arrived. But the remaining furniture is already scrap again. Emails are no longer being responded to at all. Update September 2025: After three more promised delivery dates... We are still waiting for our chair, which was ordered in October 2024. To be continued...

Unfortunately, I have to give it one star – actually, none would be justified. From the kitchen planning by Mr. Gentile to the delivery, it was a complete disaster: The installation took place on June 16th/17th, and parts are still missing today. The promised date for subsequent delivery and a complaint meeting in week 33 were canceled again because the factory apparently delivered defective goods – not our problem. For a purchase price of almost €20,000, we expect service and reliability, not delaying tactics. Our complaints are known and documented, and the matter is now being forwarded to our law firm. For us, one thing is clear: we won't be going back to XXXLutz. What they offer is better, more reliable, and often cheaper elsewhere – without any hassle.

Yes and no. We were there for another piece of furniture. But then we saw a sofa we'd been looking for for a while at a great price. We ended up buying it as a display piece. We had actually scheduled a pickup date for next week, as we had the wrong car with us, and an appointment in the afternoon. This appointment came quicker than planned, so we considered picking up the sofa later, as opening hours were extended that day. We called specifically, but they only gave numbers for the head office. After some back and forth, they said, yes, we could still pick it up. Once we got there, we made the remaining payment, but in the department, they said: "No, that's not possible today..." After some discussion, the salesperson finally agreed to help us. We drove there, more than 30 minutes, and picked up a trailer beforehand... only to find out that the call to head office hadn't helped. Please, these employees need better training, maybe let them get through to the department and stop approving false statements. I was very, very disappointed at first. Thanks to the lady in the department who held the fort and was able to help us.

Addendum August 2025 I would have been tempted to buy wardrobe furniture and order it from the store for pickup. Unfortunately, this inflexible store can't manage it. Some of it. The rest is delivered to my home for logistical reasons, curbside, of course. How the furniture gets in? I don't care. I happen to be in logistics, so I won't comment on that now. Guys, you're as rigid as a rock. If you keep going like this, you'll disappear from the market one day. Well deserved, I'd say. Prices are terrible, inflexible, customer service is nonexistent. Thanks for nothing. Unbelievable prices... Found a beautiful wardrobe, white, country-style. Total price including wardrobe panel, chest to sit on, shoe cabinet, and mirror: €1,002.00. Supposedly, there's a 40% discount on top. Found the exact same furniture at another furniture store, total €528.96. This is truly outrageous and a merciless rip-off of the customers. Not that we had the same case last year with a sofa. They wanted to talk to us because of the bad review. Instead, they should have reconsidered their pricing policy. Perhaps they can blame it on the coronavirus or the increased price of wood, but that probably doesn't affect all areas in the Stuttgart area. No words!

I love coming here: great advice, very friendly staff, a large selection, and quick pickup.

We had a kitchen designed by XXXL in Fellbach and received excellent advice from Mr. Cihan Kog. He was friendly, professional, and knowledgeable at all times. His prompt responses via email, his consideration of our wishes, and his creative, expertly sound suggestions were particularly noteworthy. He also implemented subsequent adjustments patiently and reliably. Thanks to the quick measurements, we were able to begin detailed planning at our second appointment. Thank you for the excellent advice – highly recommended!

I sacrificed my vacation money for a new couch and was really looking forward to it. Now there's an ugly seam right down the middle of the couch. They're dismissing this as a model-related issue, and I have to accept it. No concessions. I absolutely cannot recommend this furniture store.

This review refers to the restaurant in the furniture store! NO RECOMMENDATIONS The service is very poor. It wasn't busy, but we were seated for about 5 minutes before we were even noticed. It took another 4 minutes to order. The schnitzel was of poor quality, dry, and the breading was flaking off. The French fries on the plate were already cold. I complained, but I still had cold French fries on my plate. The portion of spaghetti Bolognese was poorly presented, not even a hint of Parmesan cheese on top. The icing on the cake came when I paid. I gave the waitress my money. She looked at me wide-eyed and said cheekily, "Is that right?" I said, "No, definitely not, because the service and the food were unsatisfactory. I've never experienced anything like that before, and I don't want to experience it again." Tips are still a voluntary contribution from the guest and I am happy to give them if the service and the food are at least reasonably good.

Top advice and expertise from Mr. Andreas Rathgeber!!

We bought our kitchen today at short notice and without an appointment. We received very good and professional advice. We thank Ms. Bukmeer for her patience and her very courteous, friendly, and pleasant advice. We felt very comfortable. 5 stars aren't enough for that.

Large selection. Competent and friendly advice from Mr. Vukadinovic. We're looking forward to our new couch. Thank you very much and we'll be happy to come back. All the best :-)

Great household goods, finally found a gift for my wife

Advice and offers were very good

We purchased a table locally with delivery on April 1, 2025. We're still waiting. The delivery date has already been postponed twice, and only after we inquired were we told that it was delayed. We, the buyers, are expected to pay immediately without delay, but we don't deliver the table ourselves and don't contact them. Very poor service.

Very friendly and professional advice

Unfortunately, I had to give it one star. We "tried" to buy a sofa, which ended in an absolute disaster. There really is no customer service at all; they just stall. The store manager at the Fellbach branch, Mr. B., is a complete disaster. ...You wait months for a call back from this gentleman; he has no understanding, no commitment, no interest in moving forward, and is extremely unfriendly. Something always goes wrong, but XXXLutz in Fellbach is truly terrible. We will never buy furniture there again and cannot recommend it under any circumstances. Update on XXXL's response: I don't think anyone was interested in a solution, otherwise things wouldn't have gone this way. I haven't even received an apology from the company. No need for further clarification. Thank you.

Kitchen planning with Mrs. Bukmeer is highly recommended. Professional, competent, personable, friendly, and tailored to the client's wishes, needs, and budget. Thank you very much.

I have to say, I'm totally satisfied with Lutz. I was there recently and I'm super happy with my purchase. What struck me as particularly positive were the employees. They were incredibly friendly and gave us such good advice. You could tell they really knew what they were doing and weren't just trying to push something on us. ​The manager himself also took the time to give us great advice and was incredibly helpful. He gave us excellent advice, and we found exactly what we were looking for. And the prices were fair too—we got some really great bargains. I can only recommend the store; I would shop there again anytime.

Excellent, unmatched value for money. Friendly, competent staff. Very large selection of products. Highly recommended!

When a store has a sales consultant like Ms. Krasniqi Drilona, nothing can go wrong. We've bought a lot of things at this store and have always received good advice. But Ms. Krasniqi Drilona is unbeatable. Regarding: Advice: She was able to provide detailed information and was very patient. We actually only went to XXXLutz for information about mattresses. Well, that turned into a bedroom.

I ordered my wall unit (consisting of three components) from them over 18 weeks ago – nothing has been delivered yet. To be fair, they said from the beginning that delivery would take 18 weeks. However, last week I received an email stating that delivery was delayed by another four weeks. I then wrote a message saying that it was unacceptable to me that after 18 weeks they hadn't even managed to arrange a partial delivery, and lo and behold, about six hours later I received a call saying, "We would like to arrange a date for the partial delivery with you." It turns out that two-thirds of the delivery is already available (God knows how long). I certainly understand that there might be delays here and there, but what particularly annoys me is this: I paid €90 each for the delivery of the three individual components, so a total of €270 (delivery only, without assembly)! I'm wondering why I can't get the items individually as soon as they're available, or rather, I'd expect an offer from XXXLutz after these 18 weeks at the latest, but nothing! The lady who scheduled the appointment with me promised to forward my request to a salesperson, who would then get back to me. Unfortunately, this hasn't happened yet. Next week (at this point, 19 weeks after the purchase and down payment), two-thirds of my order will be delivered, and to make matters worse, the day before yesterday I received an email asking me to please remember to pay the remaining amount, even though a part worth approximately €1,400 hasn't even been delivered yet... You can certainly understand the extent of my disappointment... Edit: Unfortunately, there hasn't been any response from XXXLutz, not even via the email address listed in the reply. I've been trying to reach someone since Thursday, but apparently no one there is interested in finding a solution. Two-thirds of my furniture is arriving tomorrow, and I don't know how the payment will work out. I would advise anyone not to buy their furniture there!

Dubious and Uncommunicative In December 2024, we purchased a very expensive bed from the now-insolvent company Schlaraffia, or Aquinos Betten GmbH. I'm assuming XXXLutz wasn't aware of this yet, although I personally know whether my suppliers are threatened with insolvency and will no longer be able to deliver at short notice. So be it. Apart from the standard emails in which the expected (not guaranteed!) delivery period (not delivery date!) was repeatedly postponed, there was no response from XXXLutz. No offer of a solution, e.g., a cheaper delivery of a bed from another manufacturer, etc. Zero, nada, nothing. After we tried several times (!) to make contact, XXXLutz received a written notice of default and a request to repay the deposit. That was about four weeks ago. The deposit of over €2,000 is still in XXXLutz's account (hopefully), and it remains unclear if and when it will be refunded. Thank you very much for the experience, dear XXXLutz sales team. Once and never again.

We are customers at Xxxl Lutz because we "unfortunately" bought a kitchen here. Two stars are truly the maximum and only possible because the price is attractive. Kitchen advice was mediocre. The installers were very good. Unfortunately, after purchasing the kitchen, you can't reach anyone by phone anymore and you don't get a call back as promised. Thus, two very important points that were agreed upon at the time of purchase were not met. You have to drive there yourself to resolve the issues, with no apology or understanding! In short, pay €500 more and get decent service, which is abysmal for a purchase price of at least €20,000. My last time at this store!

Very good advice, good discounts, good, inexpensive food in the restaurant.

Perfect advice and very friendly

Clean, tidy, and friendly staff. We were helped immediately. The restrooms were also clean, and the changing area was nicely decorated and clean. We found and bought a beautiful sofa here and were very satisfied with the service.

I enjoy visiting this store. Good selection, but consultants are hard to reach

Our dream kitchen from next125 – planned with Mr. Bolat in Fellbach In November 2024, we had our kitchen planned by Mr. Bolat in Fellbach. Since the XXL in Heilbronn didn't have the next125 kitchen we wanted in their range, we opted for on-site planning. The result is a beautiful, open-plan kitchen with a spacious island and ample storage space. Mr. Bolat recommended the Blanco faucet with integrated filter – an absolute asset! Now we have boiled water, still or sparkling, at the touch of a button. For the kitchen appliances, we chose Bosch, which we are very happy with. A particular highlight is the built-in fully automatic coffee machine, which is intuitive to use. We also have a warming drawer under the coffee machine, where we can keep not only cups but also plates warm. Only two small requests couldn't be implemented: a special drawer for the Thermomix, which unfortunately takes up space on the countertop, and an integrated compartment for oil and vinegar in the island. As a special detail, our island was clad in Taj Mahal natural stone with a satin finish – a real eye-catcher! Experiences with the tradespeople – a mixed bag Initially, we were very pleased with two extremely friendly and competent tradespeople who not only did excellent work but also patiently answered all our questions. Unfortunately, we had to ask XXL twice to reschedule the workmen because various things weren't working properly. At the second rework appointment, a different team appeared, characterized by an unfriendly demeanor, loud talking, and an inappropriate tone of voice – which, of course, prompted us to complain. Another problem was that this second team barely spoke German, which, in our opinion, shouldn't have happened with such a service. Fortunately, the original, courteous specialists were subsequently sent back to us. Nevertheless, these incidents dragged on for several months until our kitchen was finally completely finished and to our satisfaction.

I wanted to eat chanterelle mushrooms with bread dumplings today. But they only had wild mushrooms. The dumplings were from a package, and the very, very small amount of sauce had an artificial taste. I've also had fish with potato salad, which was very good.

Great purchase, top-notch advice, one of the most authentic consultations I've ever had, fantastic support, would definitely come again. Thanks to the second floor, really great...

We received very friendly and competent advice from Ms. Pelin Ünver at the XXXLutz Fellbach furniture store. She took plenty of time and addressed our individual needs – whether it was purchasing kitchenware or choosing a matching rug. Her advice and recommendations on kitchen shopping were also particularly helpful. She was an excellent first point of contact for us and truly impressed us with her expertise and friendly manner. Thank you so much for the great advice – we'll be back!

Most of the employees are very friendly and competent. You just have to search for them for a long time, but once you find them, everything's fine 😉

5 stars for Mr. Mannaton (hope I spelled that right) from the warehouse. He helped us super quickly and fixed the problem quickly. Many thanks to him. Great employee.

The kitchen planning went very well, except for the communication afterward... No one ever contacted us about changes after the measurements were taken. Until we tried calling several times ourselves, we were transferred to a consultant where we discussed the changes and signed them. Then, two weeks later, we had to sign the same changes again because the internal communication was broken... We wrote many emails, including to the kitchen department manager and the branch manager, and never received a response. Therefore, we definitely wouldn't recommend this kitchen. We've never had any problems with our other furniture, which is very disappointing.

Thank you very much for Mr. Selcuk's excellent and competent advice. Your colleague, Mr. Selcuk, always provides clear and detailed advice on every purchase, even offering great ideas.

We would like to sincerely thank the salesperson at XXXLutz Fellbach! From the very first moment, he was incredibly friendly, courteous, and extremely helpful. He took plenty of time for us, patiently addressed all our requests and questions, and worked with impressive precision. You could tell he truly enjoys his work and is committed to getting the best for his customers. Thanks to his competent advice and his honest, pleasant manner, we felt completely at ease and in good hands. This kind of service is unfortunately far too rare these days – which makes us appreciate it all the more! Thank you so much for this fantastic experience – we'll be happy to come back and highly recommend this salesperson!

A huge thank you to Mr. Bolat for his expert advice on our dream kitchen. The consultation and planning were flawless! He made all our wishes come true. We feel at home here! 👍🏼

A great furniture store with professional staff. The floors are very well air-conditioned and well-signposted. The restaurant on the 4th floor is good and reasonably priced. There's also a play area in the restaurant and a great rooftop terrace.

I visited the Fellbach store and ordered online – unfortunately, neither was convincing. Online shopping is very difficult: There's neither an enclosed return slip nor an easy way to request one. Instead, you have to contact XXXLutz directly and then often wait several weeks for a response. Delivery times are also extremely long – whether for lamps, dressers, wallpaper, or chairs – everything took weeks. Our biggest frustration, however, was the purchase of a large wardrobe worth €2,300. The advice in the store was uninvolved, almost irritating. The size was particularly important to us, and I had the impression that we had agreed on it. Unfortunately, the wardrobe was delivered in the wrong width (2.95m) – apparently due to an incorrect entry in the order. I couldn't verify this because everything happened so quickly. Now the wardrobe is sitting there, it doesn't fit properly, and no one feels responsible. Overall, I'm very disappointed – both with the service and the organization. I cannot recommend either the store or the online shop.

I think the employees at XXXl are super

Very good advice. Ms. Bukmeer planned the kitchen very well.

@ Ms. Bukmeer: Very good, friendly, and competent advice. The kitchen arrived as promised and was also set up by very friendly service staff. Highly recommended all around.

Large selection of great products and good deals.

I would like to sincerely thank Ms. Bukmeer for her excellent advice and support with my kitchen planning. She took her time and paid close attention to every detail. With her friendly and competent manner, she consistently provided helpful recommendations and valuable tips that greatly assisted me in my decision-making process. Thanks to her experience and her eye for practicality and aesthetics, I feel completely at ease with my planned kitchen and received excellent advice. I can wholeheartedly recommend Ms. Bukmeer!

Among other things, I bought a kitchen from XXL Lutz in Fellbach, and I'm really happy with the result. Ms. Bukmeer was a very friendly and competent kitchen interior designer. She took her time and addressed my individual questions and ideas. Ms. Bukmeer was also able to give me some tips and contribute some good ideas based on her professional experience. I'm very grateful for that.

We would like to sincerely thank Ms. Bukmeer, who supported us with her exceptional competence and friendliness in planning our new kitchen at XXXL. From the initial consultation to the finished design, everything went smoothly, stress-free, and with plenty of patience. We particularly appreciated her professional approach, her eye for detail, and her ability to optimally implement our individual wishes – even with limited space. Her recommendations were well-thought-out and practical, and the final result exactly met our expectations. We can wholeheartedly recommend Ms. Bukmeer and thank you again for her outstanding support! Thank you very much

Unfortunately, no good advice...

Customer feedback on kitchen consultation with Mr. Nazim Bolat We had a kitchen planning consultation with Mr. Nazim Bolat today and would like to thank him very much for the excellent advice. Mr. Bolat was extremely friendly, competent, and took all our wishes into account. He offered us various solutions that were both functional and within our budget. I particularly appreciate his helpful and dedicated manner. He answered all our questions and guided us through the planning process with patience and expertise. Thank you very much for your effort and the excellent service! ⸻

I had my new fitted kitchen planned and installed by XXXLutz. I am extremely satisfied with the entire process. Elisabeth Bukmeer provided the planning and consultation services. She was very professional and straightforward. The installation also took place over two weekdays. The only negative aspect was the long wait for the kitchen; I had a shorter delivery time with comparable quotes.

Our experience with the kitchen we purchased from XXLutz Fellbach on November 30, 2023, was a complete disappointment. We paid a truly high price, and it took a full 14 months to complete the kitchen. During this process, we were told an incredible number of lies, made countless mistakes, and delivered incorrect products. We had to reschedule for each individual part, which significantly impacted our work and caused us serious damage. ​The last part didn't arrive until May 2025. We regret not having involved a lawyer, as they continually promised us compensation—both in phone calls and in emails—just to keep us from getting involved. Because there were paint defects in many parts of the kitchen, it was decided to replace it, and we were told we would have to wait another two months for the replacement. ​The person in charge of the kitchen (department head or other responsible person) responded to our emails with an arrogant attitude, as if we were responsible for all these problems. They informed us in an outrageous email that they normally pay €1,000 in compensation if the installation deadline is exceeded by two months, but the compensation they paid us was for the 14 months they made fools of us. We warn anyone considering purchasing a kitchen from XXLutz Fellbach: Think carefully! There are dozens of other companies on the market that are both higher quality and more honest. Be careful, so you don't experience the same hardship we went through.

The advice from Mr. Obeida and Mr. Faranso was simply fantastic! Professional and helpful. We'll be happy to come back again.

Top-notch service and advice in the kitchen department. The price/performance ratio was excellent. I had several plans and was most satisfied with Xxxl. The execution was also truly satisfactory. Thank you very much and I'd be happy to do it again :)

Kitchen consultation – a unique, special experience? Unfortunately not. That was completely robbed of me. As a mother of two small children, I went with my baby (3 months) to a booked appointment. I had to wait almost an hour on site, wasn't offered anything to drink, and wasn't given an alternative date. When it came to planning, no apologies, and my wishes weren't taken into account. The lady said she'd plan the way she liked it... The budget was also exceeded by almost €3,000. It makes you wonder why so many people go elsewhere. Absolutely not recommended.

Stay away from Respekta kitchens. Absolute disappointment. The countertop arrived damaged, the cabinet doors were of the cheapest quality. The complaint was a disaster. I received no responses for months, or only very late ones, and I was constantly put off on the phone. Only after threatening legal action did I receive a new countertop. However, the cabinet doors were again defective. To this day, I haven't heard from customer service. This whole process has been going on since May of last year. Now I have to live with a kitchen that bears no relation to what I paid. I expected much more from XXXLutz. It's disappointing that they even distribute such manufacturers. Never again Respekta. Never again XXXL. I would have liked to leave a second review, but unfortunately, I can only change my original one. Anyway, after receiving a reply to my review asking me to contact customer service again, I of course did. After a few emails back and forth, I explained my situation again. ``` Guess what happened next: I sent the pictures of the damaged and poor-quality kitchen for the third time, claiming they never arrived. And again, I haven't received a response for over a month. This took away my last hope of ever receiving even a hint of compensation for this kitchen. Thanks for nothing.

I was very satisfied with my visit to XXXLutz Mann Mobilia in Fellbach! The advice was competent, friendly, and not at all pushy. I would particularly like to emphasize the large selection of furniture – everything from modern to classic was available. Delivery times were met, and the quality of the furniture fully met my expectations. The customer service was also excellent: queries were answered quickly and helpfully. I would be happy to come back and can absolutely recommend this location! Despite everything, I would never buy a kitchen; I'd rather not buy anything else when it comes to kitchens.

Large selection, good advice, great installation service

Great furniture store with very good advice and good food.

We are truly satisfied with the XXL Lutz store. The wide selection always amazes us – we always find exactly what we're looking for and enjoy being inspired. We would especially like to highlight the excellent service: We were assisted by two consultants who took an exceptional amount of time for us and provided us with very competent and friendly advice. At this point, we would like to offer everyone a tip: If you're unsure about what exactly you're looking for or how you want to furnish your home, definitely get advice in person. The advice is truly professional, reliable, and incredibly helpful. Many thanks to the team!

Good offers and good competence.

Yes, very good kitchen advice from Ms. Buckmeer ...if the installation works now - perfect

Don't buy a kitchen from Mr. Bolat! Once the purchase contract is signed, he stops caring. Calls and emails are ignored! You don't even get a call back.

Large furniture store. We were looking for a couch. Unfortunately, all of them were very large. This is a furniture store for people who own a house or a large apartment.

Great store, fantastic atmosphere, and the food in the restaurant is also good and reasonably priced. A big thank you to Ms. Bruss for the excellent advice.

Good selection of different upholstered furniture, even technical questions were answered professionally :)

I visited XXXLutz in Fellbach today and received extremely friendly and competent advice from Ms. Thalacker (order number: 1TWXDB). The furniture selection is impressively large – everyone will find something to suit their taste and needs. The furniture store has a modern design, is very clean, and is well-organized, making the visit particularly pleasant. The positive atmosphere among the employees is immediately noticeable and contributes to an all-around positive shopping experience. Compared to impersonal online shops, being able to see and touch the products in person and receive personalized advice is a huge advantage. I'm completely satisfied, keep it up! :)

If you are interested in garden furniture, don’t even bother. Terrible quality and prices and the options are laughably limited… all items on sale cover an area of 10x10m

The seller took a lot of time and impressed with his expertise

I bought my kitchen from XXXLUTZ! I highly recommend the consultant and planner, Ms. Bukmeer. She designed a fantastic kitchen for me in a very small space, was always very friendly, and provided excellent support even after the purchase! We were also able to stick to my budget with the price. The consultation and sales team are therefore five stars +. The installation team was also very friendly and responsive to my requests, which is why they also gave five stars for delivery and installation.

Furniture ordered on December 31, 2024, with a delivery date of March 31, 2025. Then it's postponed every six weeks. Now it's August, and we don't believe that anymore either. This is called salami tactics and misses the point for the customer. We will cancel and purchase our furniture from other providers.

We had a truly fantastic kitchen planned through XXXL Lutz. The consultant was very competent and had great ideas. The kitchen was worth €22,000. We signed the contract and eagerly awaited the installation. The fitters were very sloppy during the installation. When we pointed out mistakes, their rude responses and comments like "You shouldn't be so difficult" were the final straw. We're now on our third repair appointment, and when we were greeted, we were immediately told that they only had two hours today. This means that appointments number 4-5 will also be scheduled. Truly a last-minute deal. Dear XXXL Lutz team, please feel free to contact me by phone. Zip code 75446. You'll definitely find all the information you need there.

It's a pity that so little care is taken of the building

Breakfast and lunch on the rooftop restaurant is outstanding. There are specials now and then that are definitely worth the price.

I've been waiting for my chairs for four months. No one on-site helped me choose. I couldn't find any staff. My money is gone, and the chairs still haven't arrived. I'm just getting emails about the delay... simply ridiculous. I'll never shop here again!

Great sofa with a great offer, very friendly and competent advice from Ms. Daniela Thalacker-Bolanca! I'm very satisfied and would gladly come back.

Just had to pick something up, it was quick and the employee was very nice

We visited Ms. Silvestri in the curtain department on June 23rd to get advice about pleated blinds. She was super friendly and took her time. Ms. Silvestri showed us various options and alternatives, so we found exactly what we needed. We are completely satisfied with the consultation and will definitely be back!

Great selection, good prices, great employee, thank you

Mr. Ulusoy helped us order our desired sofa super quickly, friendly, and easily. Thank you very much, and we look forward to our delivery!

We were there to look at furniture. The brochure advertised a great deal in the restaurant. Schnitzel, fries, and a 6-pack of beer. Unfortunately, the beer was already out for us on the first day. I wonder if that's a lure 🤔 The furniture selection is extensive, but not exactly cheap. Generally, a good and tidy department store.

Very friendly and helpful staff who take their time and provide detailed advice.

Today, I decided to get some advice on a mattress and immediately purchased one, including a slatted frame. Big praise to Mr. Schnersch for the detailed and competent advice.

There's a really nice and large selection of furniture, but I won't be drinking coffee there anymore. A mini cup of cappuccino, two sips, costs 4.20 euros, so the price-performance ratio is no longer right.

Designing a new kitchen and making your dreams come true is a true joy with Mr. Rathgeber: He's empathetic, creative, doesn't push you, and is extremely knowledgeable. We always felt taken seriously and in very good hands with him, even when our ideas and the local conditions were sometimes a bit challenging. He finds a solution, keeps an eye on the price, and takes enormous pleasure in his work and interacting with customers. New kitchen in the greater Stuttgart area? >>>> Mr. Rathgeber !!!!!!!!!!!!!!!

The service in the restaurant was terrible. We waited for over half an hour. Servers walked past us the entire time, ignoring us.

Yes XXXL Lutz has become number 1 for me 👑

We received truly competent and super-friendly advice for our kitchen. Every element was shown to us so we could really visualize it. We highly recommend Ms. Bukmeer's consultation.

We received excellent advice regarding our mattress purchase. The consultant (from Tempur) was very knowledgeable and took plenty of time with us. The subsequent purchase contract was handled professionally and very friendly by an XXXLutz employee.