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Basierend auf 4.898 Bewertungen gefunden auf 2 Websites

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Nº 75 unter 82 unter Fellbach

Nº 36 von 40 Restaurant unter Fellbach

Ergebnis
StellungnahmenHinweisGoogle4.8773.8TripAdvisor212.5

comment_iconStellungnahmen

We have been buying our furniture from XxxL in Fellbach for years and are satisfied every time. This time I bought a 9m long kitchen and just loved it. Many thanks to Mr. Zein, great advice and a lot of patience with us. Kitchen was installed very professionally and all kinks were fixed immediately. Delivery took a month longer than expected, but you just have to accept that with such a big project. Great performance XxxLutz Fellbach. Dautovic family

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Walter White . 2024-12-18

WEITERE KOMMENTARE IN Google

We bought a light-colored sofa and had it waterproofed for €500 (!!!). It was promised that the couch would still look like new even after years. After a few months, a clear gray haze can be seen, without us ever going onto this sofa with new jeans or unwashed clothes. We've been chasing a solution for half a year. Absolutely unsatisfactory and not recommended! We are now considering contacting consumer protection as nothing is coming from XXXL.

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Schmiddiii 88 . 2024-12-17

WEITERE KOMMENTARE IN Google

We need new pots and pans for an induction stove. We received excellent advice from Ms. Mandel. We are very happy with the new pots and pans. A big thank you to Ms. Mandel. We would love to come back.

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Jutta Hilt . 2024-12-16

WEITERE KOMMENTARE IN Google

Large selection. Good parking options

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Wilfried Bögner . 2024-12-16

WEITERE KOMMENTARE IN Google

Mr. Liri helped us with the planning and purchase of our kitchen in a very competent, patient and courteous manner. We are happy to recommend him at any time! Kitchen planning can be really fun! Thank you!

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Sabine Drietchen . 2024-12-15

WEITERE KOMMENTARE IN Google

I have found my dream kitchen. Ms. Elisabeth Bukmeer was very friendly and showed good expertise in advising and planning the kitchen. She responded to all of my wishes. And I'm already looking forward to the implementation. So far I can only recommend it.

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Maja Kovacevic . 2024-12-14

WEITERE KOMMENTARE IN Google

What a disgrace!!! Fries are the cheapest ever and look at the portion!!! You could have saved yourself so few fries. Schnitzel is okay. Price 9.90€

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Schneider Folientechnik . 2024-12-14

WEITERE KOMMENTARE IN Google

Significantly reduced... The furniture is still good, but it also has its price. What is unfortunately very neglected are the toilets. The rooms were clean on several visits and a lot of things were broken and not being repaired, just like the patio door. A dish is offered in the restaurant, but it wasn't available. There is no alternative offered at the same price - I don't find it to be a flexible service.

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Je St . 2024-12-12

WEITERE KOMMENTARE IN Google

Everything you need to live is there, not so obsessive Ikea guidance, I find it clear and tidy. There could be more cash registers, But it's fine with the waiting time. Staff, nice and not intrusive.

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Kurt Nicolai . 2024-12-12

WEITERE KOMMENTARE IN Google

It's better to order somewhere else and don't respond to complaints. Just real rubbish

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Nicole lux . 2024-12-10

WEITERE KOMMENTARE IN Google

I recommend XXXLutz because the branch in Fellbach impresses with a large selection of high-quality products, excellent service and competent employees such as Mr. Kayhan, Mr. Gentile and especially Mr. Bulut. The friendly and professional advice made my purchase a completely positive experience.

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gökhan, tansu cakir . 2024-12-08

WEITERE KOMMENTARE IN Google

Large selection, great range, strong prices

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Gert Debbeler . 2024-12-07

WEITERE KOMMENTARE IN Google

We bought our kitchen there and are very happy with the result. During the planning, Mr. Weiland listened to all of our wishes and created our dream kitchen. The delivery and assembly also worked without any problems. We are very grateful to everyone and can only recommend it.

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Lisa Herrmann . 2024-12-05

WEITERE KOMMENTARE IN Google

Small selection of Christmas decorations/decorations. I was looking for tablecloths, but unfortunately I couldn't find them.

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Ursula Loew . 2024-12-04

WEITERE KOMMENTARE IN Google

Why are there no minus points to be awarded??? This store is terrible, it won't be around for a long time with the poor service. Had a complaint - no one is interested.

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Antonia Röhrle . 2024-12-03

WEITERE KOMMENTARE IN Google

Super nice employees and very good price-performance ratio

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Leila Bruss . 2024-12-03

WEITERE KOMMENTARE IN Google

Last Saturday I was with Mr. Kayhan Aykan with my girlfriend for advice on a new sofa. We received extremely competent advice and the conversation was very friendly and open. We felt very comfortable and in good hands because we could tell that this gentleman knew what he was talking about. Kudos to this employee! And after this experience, it wasn't the last time I shopped at XXXLutz.

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Kai Maurer . 2024-12-02

WEITERE KOMMENTARE IN Google

DANGER!!! I'm very disappointed! What kind of customer service is that? If your home doesn't fit, there's no money back! Just one more voucher. That's a disgrace. For a cheap furniture store I wouldn't be surprised, but for such a large and renowned store it's more than questionable!

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Katharina Weller . 2024-12-02

WEITERE KOMMENTARE IN Google

We went to buy a kitchen from Ms. Bukmeer on November 29th, 2024 - and were extremely satisfied with her advice. Kind regards. Fischer family

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Ulrich Fischer . 2024-12-01

WEITERE KOMMENTARE IN Google

Bought a cake plate. Advice was very friendly and helpful. Kind thanks.

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Chris Raven . 2024-12-01

WEITERE KOMMENTARE IN Google

our new bathroom furniture, top advice Thank you again and again

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Winfried Rupp . 2024-11-28

WEITERE KOMMENTARE IN Google

Unfriendly and unaccommodating. To return it you are sent around the store and then at the checkout you only get a voucher without any verbal warning! “It says on a little sign in front” All right, such a big store and you only get a voucher, cheeky… I won’t come again, the voucher will be given away!

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Lengemann Sarah . 2024-11-28

WEITERE KOMMENTARE IN Google

I bought a cupboard there, after 2.5 years the hinge on a door that was very rarely used came loose. In my opinion it is a design flaw because the door hinge was only screwed into the plywood with a spax. I have already written to xxxl Lutz support several times. Unfortunately, all of my emails are ignored and there is probably no prospect of a solution to repair the door. It's a shame, I would have expected more from a renowned furniture store Update November 27th: After my review here, I received a relatively quick response from XXXL that they would forward the issue to the manufacturer. After waiting a good week, the following answer came: "After consulting with the manufacturer, I can reorder the hinge for you for €45." I seriously wonder if anyone has even looked at the pictures. You can clearly see that the screws have been torn out of the pressboard wall and the hinge is still intact. The solid wood door is simply too heavy for the small Spax screws... Ikea doesn't use Spax for something like this but uses Euro screws. It would make a lot more sense. I'm very disappointed with the support... let's see if there's anything in response to my answer.

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M. Haußecker . 2024-11-27

WEITERE KOMMENTARE IN Google

Incredibly big, staff very helpful and friendly

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angelika seitz . 2024-11-27

WEITERE KOMMENTARE IN Google

Great furniture store with a very large selection. I looked around for a couch and received very friendly and competent advice from Mr. Borges.

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Anne . 2024-11-25

WEITERE KOMMENTARE IN Google

Ms. Bukmeer has a lot of patience and took enough time for us to plan a beautiful kitchen according to our wishes. With her competent and friendly manner, we achieved a more than satisfied result! We would definitely come to her again

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Marie Muzer . 2024-11-23

WEITERE KOMMENTARE IN Google

I can only comment on the restaurant. The portions are quite large there, especially the fried meats. It is worth checking out this coupon, many dishes are available at a friendlier price. The service is nice.

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Péter Galambos . 2024-11-23

WEITERE KOMMENTARE IN Google

Great selection, very good value for money. And always great, friendly and competent advisors. At this point, thanks again to Mr. KAYHAN AYKAN for the great advice on choosing the bed and the new sofa 👌🏻

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Kristin . 2024-11-21

WEITERE KOMMENTARE IN Google

Few employees at peak times. Advice is difficult to obtain and price concessions are non-existent. There are enough parking spaces in the underground car park

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Markus Kölz . 2024-11-20

WEITERE KOMMENTARE IN Google

Very good professional and friendly advice! You quickly find what you are looking for. Consultant takes a lot of time!

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ioannis tsavlakidis . 2024-11-17

WEITERE KOMMENTARE IN Google

We got a consultation appointment for our new kitchen at very short notice and received great advice from Mr. Mehmet Manan. He first inquired in detail about our wishes and ideas and implemented every one of our wishes (pharmacy pull-out, oven on top, special electrical appliances, additional storage space through use of corners and much more) perfectly in our rather small kitchen. Thanks to his many tips, we will soon have our dream kitchen. I would particularly like to emphasize the relaxed atmosphere during the consultation. We had the impression that we had almost unlimited time and we were able to look at all the materials (fronts, work surfaces, sink, handles and also the appliances. Once again our wishes were fulfilled. Thank you again for that!

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Stefanie Detjen . 2024-11-17

WEITERE KOMMENTARE IN Google

Mr. Weiland gave us very good advice and we are happy with the new kitchen.

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Jonathan Kohlenberg . 2024-11-14

WEITERE KOMMENTARE IN Google

Honest seller. You take your time.

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Alexander Haug . 2024-11-12

WEITERE KOMMENTARE IN Google

We were looking for a kitchen and found it straight away. The advice was excellent. Everything was explained to us and various options were shown to us. My price expectations were also discussed and what was “included” or not with the manufacturers was explained.

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Christine T. . 2024-11-10

WEITERE KOMMENTARE IN Google

Wide range from simple products to luxury goods. Attractive financing options.

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Markus Mos . 2024-11-10

WEITERE KOMMENTARE IN Google

3 stars for the selection, 0 stars for the staff. I was there for the second time. The first time I bought something. Delivery took forever. So I contacted the shipping company directly and it happened extremely quickly. It was somehow at the furniture store. Oh well. I was there again recently. I don't know if I'm sensitive but holy fuck the employees look grim. Hey especially in young living. Frankfurt Bahnhofsviertel received a friendlier welcome. And then they look at you for so long. Is this supposed to be a staring contest? Duisburg Marxloh was nicer. Say hello and smile to people. I completely understand, you have a difficult job. Hey, full understanding. And thank you for your commitment. But it would be cool to buy a bed without getting the attitude straight away. Yes, of course that's an exaggeration. I'm sure you're all nice, but let's show it. OK now I realize it may have been hard for you. Also 3 stars for your employees. And the bed is awesome. Thanks.

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Callate La Boca . 2024-11-09

WEITERE KOMMENTARE IN Google

Everything you're looking for is there at XXXLUTZ, plus there's an excellent kitchen on the 4th floor.

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Gerhard Lauber . 2024-11-08

WEITERE KOMMENTARE IN Google

- Competent and friendly advice - good price/performance ratio

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Nadine Gröschl . 2024-11-07

WEITERE KOMMENTARE IN Google

Great advice and order processing from the trainee. Unfortunately I forgot his name, otherwise I would have left a big compliment for him here :(

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Ta . 2024-11-06

WEITERE KOMMENTARE IN Google

Big thanks to Mr. Weiland! Very competent advice that saved me time, effort and money. The kitchen arrived as planned and everything fit right away! If I plan another kitchen in the distant future, I will come back to Mr. Weiland.

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Tomislav Arnold . 2024-11-04

WEITERE KOMMENTARE IN Google

Topic restaurant opening hours... Saturday evening, November 2nd, 2024 is advertised as a long shopping night until 9 p.m. Unfortunately, at 6:00 p.m. sharp, the restaurant was already closed and there weren't even any more drinks! Tens of people were like me... stunned astonishment! After almost 2 hours we wanted to look around and get advice, have a quick drink and something to eat so that we could then get rid of a lot of money.... unfortunately nothing came of it! I will no longer appear here as a customer!

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Jo Ca . 2024-11-03

WEITERE KOMMENTARE IN Google

Unfortunately dogs are not allowed here, which is why we had to leave!

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Emily Berry . 2024-11-02

WEITERE KOMMENTARE IN Google

We wanted to look for a kitchen on Saturday and took the opportunity to have breakfast there. We got there at 10:05 a.m. and had to wait 50 minutes for our breakfast. The fried egg was already cold, the service was rude and shortly before paying I noticed that the ham was missing. When I pointed this out to the waitress while paying, she just said, have a nice weekend. Many other guests felt the same way: rude, overwhelmed, forgetful and poor quality

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Marcus KH . 2024-11-02

WEITERE KOMMENTARE IN Google

Unfortunately, my experience with XXXLutz was not satisfactory. Processing was extremely slow and the internal processes appear to be ineffective. There were several delays and overall I didn't feel well looked after. It seems that there is a need for optimization here to provide customers with a smoother experience. Despite the poor overall organization, I would like to expressly praise Mr. Ulusoy and Mr. Bulut. Both were a positive exception in the whole process - always friendly, helpful and striving to get the best for the customer. Many thanks to Mr. Ulusoy and Mr. Bulur for the support!

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Hüseyin Mutlu . 2024-11-02

WEITERE KOMMENTARE IN Google

Very good, friendly and competent advice

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Sebastian A. . 2024-11-01

WEITERE KOMMENTARE IN Google

We bought a bed. The advice was very friendly and good, there is nothing to complain about. One star deducted because the advertising suggested that the product was “marked down” from over €8,000 to just over €3,000 - I feel like I was being ripped off.

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Michael Keller . 2024-11-01

WEITERE KOMMENTARE IN Google

We were at the xxl in Fellbach again today. Last year we just bought some furniture and today we wanted to buy a new kitchen because there are/were such great offers. It started off with no consultants (I didn't know you needed an appointment). Then we were lucky and got one I found it very nice that he took his time. Conclusion; You could tell that he was listless, but he was “trying.” In the end, the price was shocking with alleged vouchers and discounts. Afterwards we went to the restaurant, so we didn't expect something so dirty, disgusting and unfriendly. The food was cold, in the end we had the drinks returned (Stale, non-carbonated Cola/Fanta). The service was rude and rude. Annoyed then to the checkout, where the saleswoman was extremely unfriendly. That's it. After so many years, you just have to look elsewhere. Sorry..

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A. J. . 2024-10-30

WEITERE KOMMENTARE IN Google

Unfortunately, the internal processes at XXXLutz leave a lot to be desired. This could definitely be optimized to make the process smoother and more transparent for customers. Nevertheless, I would like to give great praise to Mr. Ulusoy, who was always present and really did his best to support. Thanks to his commitment, I felt cared for despite my weaknesses. Without the dedicated employees like Mr. Ulusoy, my experience would have been less positive. I would come back – but above all because of the good staff!

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Melis Öztoplu . 2024-10-29

WEITERE KOMMENTARE IN Google

We were here to look for a kitchen, but unfortunately we hadn't made an appointment for advice because the decision was pretty spontaneous and we were only able to measure everything the evening before. Nevertheless, we were welcomed warmly and friendly and received advice. Francesco Gentile implemented our wishes very well and gave us lots of tips about what would be better. And as it happened, we went out with our order. 🥳 Thank you very much, we are looking forward to our new kitchen. 😊

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Nikoleta Vrsajkovic . 2024-10-29

WEITERE KOMMENTARE IN Google

45 Minuten auf das Essen warten geht garnicht. Und das man bei Nachfrage auch noch mehr wie nur unfreundlich behandelt wird ist auch ein Unding. Personalmangel hin oder her soetwas unprofessionelles habe ich selten erlebt. Und dann war das essen auch noch kalt.Nie wieder!

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Mona . 2024-10-28

WEITERE KOMMENTARE IN TripAdvisor

Very good, friendly and competent advice on swivel chairs for my dining room. I'll probably buy it next week.

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Elke Hausmann . 2024-10-27

WEITERE KOMMENTARE IN Google

Nice furniture store with a large selection. Great and friendly advice. We'd love to come back!

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Corinna . 2024-10-27

WEITERE KOMMENTARE IN Google

Large furniture store with a very large selection of all kinds of furniture. Additional items are also offered such as: bed linen, carpets, towels, dishes, cutlery and decorative items etc. There is a restaurant in the house. The toilets are clean and are constantly checked for cleanliness. In my opinion, the outdoor parking spaces are relatively narrow. Disabled parking spaces were not visibly marked there. However, it would be advisable if there were railings on the stairs from the parking lot to the shop. There is a lot to see here. Recommended to take a look there!

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Helmer Frommholz . 2024-10-27

WEITERE KOMMENTARE IN Google

Ms. Bukmeer gave us excellent advice on kitchen planning and took a lot of time to respond to our wishes. With her expertise, she helped us to design the kitchen optimally. In the end we came to a great result with a fair price. Thank you!

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Witali Becker . 2024-10-26

WEITERE KOMMENTARE IN Google

Lunch is good and fairly priced

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Paul Maier . 2024-10-26

WEITERE KOMMENTARE IN Google

Price performance good. Everything always fits.

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Klaus Lerche . 2024-10-26

WEITERE KOMMENTARE IN Google

Good furniture store and feels cheaper than the other big competitors

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Hamid Jawwad . 2024-10-24

WEITERE KOMMENTARE IN Google

When buying a carpet according to the advertising brochure, you will receive great expert advice and service. The sales consultant, H.Uludag, was very courteous, friendly and convinced us with his competence. Highly recommended.

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Thomas . 2024-10-24

WEITERE KOMMENTARE IN Google

Outrageous high three. Deserved 0 stars. Bought a couch there for €2800. Delivery took place in 8 weeks. Everything was fine until then. The couch was damaged during delivery. Because it was sanded along the floor, the cardboard cover was burned, the front part of the armrest was brown and there was a large hole. Complained that I wanted a new one. It said, no, because the manufacturer has the right to repair it. Only then will it possibly be replaced. Ok, waited 5 weeks for an appointment. Meanwhile spent on folding chairs and suffered physical difficulties. It was repaired, I wasn't happy as you could clearly see it. They wanted to fob me off with a €199 voucher. Despite this, I received a new armrest. Waited another 5 weeks. And the hammer is still to come. I have a new armrest that I have to install myself because I didn't include assembly when I ordered. A couch that you just put together. Bottom line: I have a defective couch and a new armrest that I can't get installed myself for €2800 and Xxl Lutz doesn't give a damn. No feedback, zero. I've never experienced anything like this and I won't be shopping there again. Juice shop to the power of three.

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Mariella Dacconti . 2024-10-20

WEITERE KOMMENTARE IN Google

Large furniture store with a great view from the restaurant

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Matthias Menz . 2024-10-19

WEITERE KOMMENTARE IN Google

My search for a rug brought me to this establishment. Thanks to the very friendly staff, I found what I was looking for within 30 minutes. The large parking garage ensures a pleasant journey, and the queue at the checkout is at an acceptable level for a furniture store.

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Konstantin . 2024-10-17

WEITERE KOMMENTARE IN Google

We traveled a long way today to see a cupboard that unfortunately wasn't on display near us. And what should we say? Mr. Aykan gave us quick and easy advice and picked us up with his friendly manner. You like buying from someone like that. You can count yourself very lucky with this employee. Despite the fact that we live far away (Schongau), we have now found our XXXLutz contact. Come and buy again! 🙂

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B C . 2024-10-16

WEITERE KOMMENTARE IN Google

Worst treatment ever!!!! As a woman, I had a kitchen appointment with a foreign man (I have nothing against foreign men - I'm a foreigner myself) but this "women aren't worth anything" was nice at first and then... employee conditions, the price only applies today... bad mmm when asked, sloppy answers! I've never felt so bad as a woman!

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Doro G. . 2024-10-12

WEITERE KOMMENTARE IN Google

Alles Tiefgefroren… schlimm. Wie können die Menschen sowas Essen! Die Berater oder besser gesagt Bazarverkäufer stehen rum oder spielen mit dem Handy! Total unfreundlich und wenn man mit jemndem spricht merkt man der Verkaufsdruck!

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Beate . 2024-10-12

WEITERE KOMMENTARE IN TripAdvisor

Pretty crowded on Saturdays but otherwise okay

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Keven Johnson . 2024-10-09

WEITERE KOMMENTARE IN Google

I looked around there a bit. You can buy furniture etc. there

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Ralf Priebe . 2024-10-08

WEITERE KOMMENTARE IN Google

View, prices and quality are right :) You can also take a look at kitchens that you can't afford 😁😁😁 Great as always.

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A T (Curiusrex) . 2024-10-07

WEITERE KOMMENTARE IN Google

Great service and advice, thank you Ms. Thalacker.

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Inge . 2024-10-06

WEITERE KOMMENTARE IN Google

Too expensive, paying over €20,000 for just one wardrobe is a bit excessive.. Once and not again, was very disappointed. Wanted some information, customer service wasn't working at all, didn't even get a say...

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Alexandra Marton . 2024-10-05

WEITERE KOMMENTARE IN Google

We were in the restaurant. Lunch. Very friendly staff and the kitchen is okay considering the conditions. Not a gourmet meeting, but everything is fine.

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Markus Schlenz . 2024-10-05

WEITERE KOMMENTARE IN Google

We bought a sofa from XXXLutz in Fellbach in February 2024. The model delivered appears poorly made. The complaint process is lengthy and unsatisfactory. We had already read online reviews from other customers and knew of some typical defects. We thought you had to have that much bad luck and the dissatisfied people tend to be overrepresented on the Internet. But unfortunately the defects also appear on our copy. Transitions between the sofa parts don't fit, the seat upholstery is not homogeneous and there is a clear depression in one area. The seating comfort is poor, the material makes waves. Despite many phone calls and correspondence, the sofa was only partially repaired. Responses to inquiries are often defensive and agreed callbacks do not materialize. A company commissioned by the manufacturer, but probably independent, denies the defects, points to differences in construction and "typical" properties, which do not correspond to our personal impression of quality given before the purchase.

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DMDWT . 2024-10-04

WEITERE KOMMENTARE IN Google

Top seller Mr. Faranso. Competent and very friendly👍

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Melina Oergel . 2024-10-03

WEITERE KOMMENTARE IN Google

Corner bench and chairs are. But the dining table is cheap, poorly made. It had to be replaced after a complaint because the filling in the large holes immediately collapsed (first 2 photos). The new table is better, but also has some very rough spots. The fillings at the bottom of the frame were not even sanded smooth. The crossbar cracked when the screws were tightened. I would have expected more quality from a solid oak table and the price. Especially since the table in the exhibition was immaculate. Too bad.

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Ka Eng Le . 2024-10-03

WEITERE KOMMENTARE IN Google

"Excellent. Management works at the highest level. Everything was clearly explained and shown. I am very satisfied with the purchase. I bought a closet for the bedroom, a bed and pillows. The price-performance ratio is excellent. It's always nice to go back to friends. Next time only at XXXLutz.”

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a v . 2024-10-01

WEITERE KOMMENTARE IN Google

Nice furniture store with a great cafe. You will always find what you are looking for here! The employees are extremely competent and helpful!

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Samantha Tarver . 2024-09-29

WEITERE KOMMENTARE IN Google

My new kitchen was put together with the saleswoman Ms. Bukmeer, simply TOP, very friendly woman and perfect advice. I would be happy to recommend her!!!

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Christine Maister . 2024-09-29

WEITERE KOMMENTARE IN Google

Dream advice as you imagine it was here for the first time today and immediately planned and ordered the dream kitchen. Thank you to Ms. Bukmeer for the expert kitchen advice and planning. We would love to come back.

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Georg Maister . 2024-09-28

WEITERE KOMMENTARE IN Google

I bought a kitchen from XXXLutz online. Assembling the kitchen was extremely difficult and took a long time because the individual parts were mixed together and not numbered. So that I could do something with the assembly instructions, I first had to number the individual parts. Thank you XXXLutz! How funny that was. I've always wondered what that stupid name "XXXLUTZ" meant, but now I know. The juice shop is called that because you'll have an XXXL-sized heart attack if you buy something there.

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Daniel . 2024-09-27

WEITERE KOMMENTARE IN Google

The food was served cold, not nice

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Melodi Melodi . 2024-09-27

WEITERE KOMMENTARE IN Google

When I ordered and picked up the furniture I wanted from XXXLutz, I was extremely satisfied. I am now aware that the XXXLutz Group does things that can have legal consequences. My office chair broke after a few weeks (broken since the beginning of August, picked up in May). I also contacted you directly using the contact form in the online shop. By mid-August I hadn't heard anything about my defective goods. Several emails and phone calls later, still nothing has happened. By phone they said they were already taking care of it, but there was never an answer by email. My deadline for correcting my defective goods will soon expire and I will then withdraw from the purchase contract. If there is no reaction from XXXLutz here either, we will take legal action against it. Defective goods (within the guarantee and warranty) should then be repaired or replaced. First and foremost, XXXLutz just has to request the spare part from the manufacturer... it can't be that difficult.

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Tracey Sulima . 2024-09-26

WEITERE KOMMENTARE IN Google

I would like to thank the XXXLUTZ team in Stuttgart fellbach. Super nice employees. I can only recommend Mr. Kayhan and Güngör's super nice employees who gave me good advice. I would also like to thank the fitters Antonio and Damir (N48) very much, they set everything up great, thank you very much again. I can only recommend 1A

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Thomas Kidane . 2024-09-26

WEITERE KOMMENTARE IN Google

We bought a sofa today and received very good advice from Mr. Ulusoy.

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Stefan Sorg . 2024-09-24

WEITERE KOMMENTARE IN Google

We have bought something from XXL several times and they also have nice things, but unfortunately I can only give them 2 stars because the delivery times are almost never met. I ordered a table that already had a delivery time of 12 weeks and was supposed to arrive at the beginning of August and unfortunately it is now being pushed further and further back to October. When you ask the employees and come by or call several times, you are always told that the department head has to take care of it, but apparently he doesn't even exist. Sometimes he's on break and when you call 30 minutes later he's suddenly on vacation. Very funny. And the whole thing has been going on for 3 weeks now. Unfortunately very poor customer service.

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Natalie M . 2024-09-23

WEITERE KOMMENTARE IN Google

If I could I would give 0 stars... I'm stunned... before I buy another kitchen worth over €20,000 here, I'd rather put one together at Ikea... The level of unprofessionalism, ignorance and lack of communication with the seller is unbelievable. We waited 1 1/2 years for our kitchen, only to end up sitting at home on the day we took our vacation and waiting in vain for the delivery. After dozens of unsuccessful attempts to reach our seller or anyone, we drove 50km 7 times within 14 days to get help on site. We were then fobbed off with a dirty rental kitchen that was much too small and had to wait another 2 months for our real kitchen. To make matters worse, THIS was incorrectly assembled and delivered with the wrong design elements and devices. We received a discount of 5% of the total purchase price thanks to the department head, who finally played along after repeated persistent inquiries. What I lost in terms of life because of this kitchen doesn't make up for it in a long time. If you want to buy a kitchen, get it anywhere but here.

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anonym 0711 . 2024-09-22

WEITERE KOMMENTARE IN Google

Good selection, fair prices, friendly staff

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Marc Dueser . 2024-09-20

WEITERE KOMMENTARE IN Google

Last year we got advice about purchasing a trade fair kitchen at trade fair promotional prices at the Family & Home trade fair in Stuttgart. Since, after a rough kitchen planning, the price of the kitchen was below our price expectations at the time and we were promised flexibility with regard to the choice of fronts and worktops as well as the binding of the trade fair prices (2 years), we signed a purchase contract for our new kitchen despite a somewhat uneasy feeling. Our relatively quick decision based on “gut feeling” did not disappoint us at all. We were then given great support and advice at XXXLutz in Fellbach by the department manager there, Mr. Kog. He took a lot of time for us and implemented our wishes in all areas with his incredible specialist knowledge. In retrospect, the kitchen price only increased very slightly (compared to the rough planning at the trade fair) because we switched to slightly more expensive built-in appliances. We can absolutely recommend XXXLutz in Fellbach and its kitchen department manager Mr. Kog as well as the rest of the kitchen installation team. All conditions and promises advertised at the trade fair were 100% adhered to. The advice, the kitchen measurements, the kitchen installation, the installation of the ceramic worktop by the stonemason and subsequent repairs (e.g. scratched handles or moving a drawer) were carried out extremely professionally and carefully. We were always informed by XXXLutz about the next work step or follow-up date. Since we know from our own experience and also from many other people different experiences when buying furniture, we were really skeptical and actually prepared ourselves for obstacles and problems. But in this case we were surprised. There were absolutely no significant difficulties or incidents during our kitchen installation, so we will buy from XXXLutz in Fellbach again at any time.

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Ralf Wiedmaier . 2024-09-19

WEITERE KOMMENTARE IN Google

Purchasing from Möbel Lutz was absolutely first class. Exemplary from start to finish. The furniture store is very well maintained and has an extremely large selection. I bought a sofa. In addition to a good price (a big thank you to Mr. Demir who came to meet me here), I can praise the professional workmanship by Ms. Thalacker. She is very friendly, competent and customer-oriented. An online retailer cannot offer direct advice, personal contact, feeling and seeing the fabrics/colors and ultimately trying them out. I will definitely shop there again.

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Sarah Nexus . 2024-09-17

WEITERE KOMMENTARE IN Google

Large selection and competent, friendly advice!

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Gaby Krupke . 2024-09-16

WEITERE KOMMENTARE IN Google

We built a new kitchen with Mr. Manan Mehmet. We received friendly and very good advice. I can only recommend him. He took a lot of time and fully met our expectations.

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Anton Schwab . 2024-09-14

WEITERE KOMMENTARE IN Google

I bought a kitchen and was given very good advice by a very friendly seller. The kitchen was carried out down to the smallest detail. I was very surprised by the nice seller and of course by the price.

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Anton Schwab . 2024-09-14

WEITERE KOMMENTARE IN Google

Waiting times for the right colleague are far too long. You are sent back and forth instead of accompanying the customer to the appropriate department/employee. Customer service can't even take an order. The classifier doesn't redeem coupons; it's often said that only that one colleague in a department who feels responsible for just one square meter can do that. From the customer's perspective, the company seems to be incredibly poorly structured as employees only seem to have one area of ​​responsibility that can be counted on one hand. Me and my parents now feel uncomfortable shopping with them.

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Markus . 2024-09-14

WEITERE KOMMENTARE IN Google

People, believe me, buy anywhere but here. Kitchen was dated for mid-September. No information from the consultant. Then the consultant should be on vacation. His representative says at the end of September, I was of course very angry and then we came to an agreement. Then I paid the deposit immediately after that I was told at the end of October it looks like this will end up in court. Buy anywhere but from here

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Burak . 2024-09-13

WEITERE KOMMENTARE IN Google

Was just eating there. It was very tasty, inexpensive and the staff was very friendly and attentive

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Nando Haupt . 2024-09-11

WEITERE KOMMENTARE IN Google

Yesterday we went to XXXLutz to look around and ultimately buy a wardrobe. It only took 10 minutes to even find an employee and ask if the product was in stock. The employee told us that he was a trainee and didn't know. He wanted to ask a colleague who knew better. He was in a customer meeting, so we were told that he would find us in the market and then let us know (hello?). When we couldn't find the employee anymore, we spoke to the next employee, also a trainee and ONLY responsible for carpets. When you walk out of a store like this you really think - it's better to order online. Thanks for wasting time!

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Kevin Konig . 2024-09-11

WEITERE KOMMENTARE IN Google

We recently had a kitchen planned by Ms. Elisabeth Bukmeer. We had a bit of a panic at first because we had never had a kitchen planned before. But thanks to the nice and very good advice, this quickly went away. We chose the kitchen appliances and were told the prices for the kitchen appliances straight away. Small adjustments and tips were very helpful. The price was very fair, so we couldn't complain. So if you need good kitchen advice, you can definitely contact Ms. Elisabeth Bukmeer there. We are very satisfied.

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Tiha . 2024-09-10

WEITERE KOMMENTARE IN Google

It is a modern, beautifully furnished furniture store. But try to find an advisor or reach someone by phone who can provide information. Unfortunately, a callback doesn't work in a timely manner. This applies to the bedroom department. But when it came to the sofas, we had a great, very committed consultant. Thank you for this. We'll actually think about it, despite the otherwise disappointing experience. You are redirected over the phone x times, then after 15 minutes someone just hangs up. Cool. Well, there are plenty of other furniture stores.

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Kathi 567 . 2024-09-10

WEITERE KOMMENTARE IN Google

Advice was good and competent. I felt very welcome. Unfortunately I was disappointed at the checkout. There was a problem with 2 people in front of us. The queue was getting longer and longer. The colleague at the checkout does not open another checkout. Unfortunately we had to put the small items back and left like that.

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Dominik Wagenblast . 2024-09-10

WEITERE KOMMENTARE IN Google

Perfect service from Mr. Manan I was lucky enough to have Mr. Manan as a kitchen planner at XXXLutz Fellbach and it was a fantastic experience. He took a lot of time to understand my wishes exactly and implemented them perfectly with a lot of creativity and specialist knowledge. His detailed planning and instinct for optimal solutions resulted in a beautiful and functional kitchen that exceeded all my expectations. Thank you, Mr. Manan, for the outstanding service and great advice!

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Ugur Ates . 2024-09-10

WEITERE KOMMENTARE IN Google

We would like to thank Ms. Elisabeth Bukmeer for the excellent planning of our new kitchen. We felt very well looked after with her and she always gave us a good feeling. Ms. Bukmeer thought of every detail and gave us good suggestions that we could incorporate into the planning of the kitchen. She responded wonderfully to our wishes and showed us examples on site so that we could better imagine the whole thing. We are really looking forward to our new dream kitchen, which was created entirely according to our ideas 🤝🏼 Thank you! Kind regards, Haberland family

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Mir doch egal . 2024-09-10

WEITERE KOMMENTARE IN Google

I also wanted to briefly give my review. I can only report positive things about my kitchen consultation on September 7th, 2024. Of course, it always depends on who is doing the consulting. My wife and I went to Ms. Bukmeer and the advice was great. As already described by some other customers, Ms. Bukmeer was very solution-oriented and put in a lot of effort. We talked for a total of 2 hours. If possible, we were shown the various kitchen components in the exhibition and so we were able to clearly imagine and examine the points discussed. We were also in various kitchen studios and were convinced by Ms. Bukmeer's advice. The next time we buy a kitchen we will definitely go to XXXL Lutz in Fellbach.

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Andreas Unger . 2024-09-08

WEITERE KOMMENTARE IN Google

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