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Basierend auf 5.241 Bewertungen gefunden auf 2 Websites

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Nº 75 unter 82 unter Fellbach

Nº 36 von 40 Restaurant unter Fellbach

KUNDEN KOMMENTIEREN IHRE..kind
Ergebnis
StellungnahmenHinweisGoogle5.2203.8TripAdvisor212.5

comment_iconStellungnahmen

I ordered my wall unit (consisting of three components) from them over 18 weeks ago – nothing has been delivered yet. To be fair, they said from the beginning that delivery would take 18 weeks. However, last week I received an email stating that delivery was delayed by another four weeks. I then wrote a message saying that it was unacceptable to me that after 18 weeks they hadn't even managed to arrange a partial delivery, and lo and behold, about six hours later I received a call saying, "We would like to arrange a date for the partial delivery with you." It turns out that two-thirds of the delivery is already available (God knows how long). I certainly understand that there might be delays here and there, but what particularly annoys me is this: I paid €90 each for the delivery of the three individual components, so a total of €270 (delivery only, without assembly)! I'm wondering why I can't get the items individually as soon as they're available, or rather, I'd expect an offer from XXXLutz after these 18 weeks at the latest, but nothing! The lady who scheduled the appointment with me promised to forward my request to a salesperson, who would then get back to me. Unfortunately, this hasn't happened yet. Next week (at this point, 19 weeks after the purchase and down payment), two-thirds of my order will be delivered, and to make matters worse, the day before yesterday I received an email asking me to please remember to pay the remaining amount, even though a part worth approximately €1,400 hasn't even been delivered yet... You can certainly understand the extent of my disappointment... Edit: Unfortunately, there hasn't been any response from XXXLutz, not even via the email address listed in the reply. I've been trying to reach someone since Thursday, but apparently no one there is interested in finding a solution. Two-thirds of my furniture is arriving tomorrow, and I don't know how the payment will work out. I would advise anyone not to buy their furniture there!

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Saara177 . 2025-08-19

WEITERE KOMMENTARE IN Google

When a store has a sales consultant like Ms. Krasniqi Drilona, nothing can go wrong. We've bought a lot of things at this store and have always received good advice. But Ms. Krasniqi Drilona is unbeatable. Regarding: Advice: She was able to provide detailed information and was very patient. We actually only went to XXXLutz for information about mattresses. Well, that turned into a bedroom.

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Willi Hopstock . 2025-08-19

WEITERE KOMMENTARE IN Google

Dubious and Uncommunicative In December 2024, we purchased a very expensive bed from the now-insolvent company Schlaraffia, or Aquinos Betten GmbH. I'm assuming XXXLutz wasn't aware of this yet, although I personally know whether my suppliers are threatened with insolvency and will no longer be able to deliver at short notice. So be it. Apart from the standard emails in which the expected (not guaranteed!) delivery period (not delivery date!) was repeatedly postponed, there was no response from XXXLutz. No offer of a solution, e.g., a cheaper delivery of a bed from another manufacturer, etc. Zero, nada, nothing. After we tried several times (!) to make contact, XXXLutz received a written notice of default and a request to repay the deposit. That was about four weeks ago. The deposit of over €2,000 is still in XXXLutz's account (hopefully), and it remains unclear if and when it will be refunded. Thank you very much for the experience, dear XXXLutz sales team. Once and never again.

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Martin Merkel . 2025-08-18

WEITERE KOMMENTARE IN Google

We are customers at Xxxl Lutz because we "unfortunately" bought a kitchen here. Two stars are truly the maximum and only possible because the price is attractive. Kitchen advice was mediocre. The installers were very good. Unfortunately, after purchasing the kitchen, you can't reach anyone by phone anymore and you don't get a call back as promised. Thus, two very important points that were agreed upon at the time of purchase were not met. You have to drive there yourself to resolve the issues, with no apology or understanding! In short, pay €500 more and get decent service, which is abysmal for a purchase price of at least €20,000. My last time at this store!

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Julian Villforth . 2025-08-14

WEITERE KOMMENTARE IN Google

Very good advice, good discounts, good, inexpensive food in the restaurant.

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Ina Hirschmann . 2025-08-12

WEITERE KOMMENTARE IN Google

Perfect advice and very friendly

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Kar Rast . 2025-08-10

WEITERE KOMMENTARE IN Google

Clean, tidy, and friendly staff. We were helped immediately. The restrooms were also clean, and the changing area was nicely decorated and clean. We found and bought a beautiful sofa here and were very satisfied with the service.

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Lele K . 2025-08-10

WEITERE KOMMENTARE IN Google

I enjoy visiting this store. Good selection, but consultants are hard to reach

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Kris Boo . 2025-08-09

WEITERE KOMMENTARE IN Google

Our dream kitchen from next125 – planned with Mr. Bolat in Fellbach In November 2024, we had our kitchen planned by Mr. Bolat in Fellbach. Since the XXL in Heilbronn didn't have the next125 kitchen we wanted in their range, we opted for on-site planning. The result is a beautiful, open-plan kitchen with a spacious island and ample storage space. Mr. Bolat recommended the Blanco faucet with integrated filter – an absolute asset! Now we have boiled water, still or sparkling, at the touch of a button. For the kitchen appliances, we chose Bosch, which we are very happy with. A particular highlight is the built-in fully automatic coffee machine, which is intuitive to use. We also have a warming drawer under the coffee machine, where we can keep not only cups but also plates warm. Only two small requests couldn't be implemented: a special drawer for the Thermomix, which unfortunately takes up space on the countertop, and an integrated compartment for oil and vinegar in the island. As a special detail, our island was clad in Taj Mahal natural stone with a satin finish – a real eye-catcher! Experiences with the tradespeople – a mixed bag Initially, we were very pleased with two extremely friendly and competent tradespeople who not only did excellent work but also patiently answered all our questions. Unfortunately, we had to ask XXL twice to reschedule the workmen because various things weren't working properly. At the second rework appointment, a different team appeared, characterized by an unfriendly demeanor, loud talking, and an inappropriate tone of voice – which, of course, prompted us to complain. Another problem was that this second team barely spoke German, which, in our opinion, shouldn't have happened with such a service. Fortunately, the original, courteous specialists were subsequently sent back to us. Nevertheless, these incidents dragged on for several months until our kitchen was finally completely finished and to our satisfaction.

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Gamze Agca . 2025-08-08

WEITERE KOMMENTARE IN Google

I wanted to eat chanterelle mushrooms with bread dumplings today. But they only had wild mushrooms. The dumplings were from a package, and the very, very small amount of sauce had an artificial taste. I've also had fish with potato salad, which was very good.

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A. B. . 2025-08-07

WEITERE KOMMENTARE IN Google

Great purchase, top-notch advice, one of the most authentic consultations I've ever had, fantastic support, would definitely come again. Thanks to the second floor, really great...

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Sascha Kollmann . 2025-08-06

WEITERE KOMMENTARE IN Google

We received very friendly and competent advice from Ms. Pelin Ünver at the XXXLutz Fellbach furniture store. She took plenty of time and addressed our individual needs – whether it was purchasing kitchenware or choosing a matching rug. Her advice and recommendations on kitchen shopping were also particularly helpful. She was an excellent first point of contact for us and truly impressed us with her expertise and friendly manner. Thank you so much for the great advice – we'll be back!

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Suna Sariaydin . 2025-08-05

WEITERE KOMMENTARE IN Google

Most of the employees are very friendly and competent. You just have to search for them for a long time, but once you find them, everything's fine 😉

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Jasmin M. . 2025-08-04

WEITERE KOMMENTARE IN Google

5 stars for Mr. Mannaton (hope I spelled that right) from the warehouse. He helped us super quickly and fixed the problem quickly. Many thanks to him. Great employee.

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Z. Balikci . 2025-08-04

WEITERE KOMMENTARE IN Google

The kitchen planning went very well, except for the communication afterward... No one ever contacted us about changes after the measurements were taken. Until we tried calling several times ourselves, we were transferred to a consultant where we discussed the changes and signed them. Then, two weeks later, we had to sign the same changes again because the internal communication was broken... We wrote many emails, including to the kitchen department manager and the branch manager, and never received a response. Therefore, we definitely wouldn't recommend this kitchen. We've never had any problems with our other furniture, which is very disappointing.

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Hyper Biest . 2025-08-04

WEITERE KOMMENTARE IN Google

Thank you very much for Mr. Selcuk's excellent and competent advice. Your colleague, Mr. Selcuk, always provides clear and detailed advice on every purchase, even offering great ideas.

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Susu Susu . 2025-08-03

WEITERE KOMMENTARE IN Google

We would like to sincerely thank the salesperson at XXXLutz Fellbach! From the very first moment, he was incredibly friendly, courteous, and extremely helpful. He took plenty of time for us, patiently addressed all our requests and questions, and worked with impressive precision. You could tell he truly enjoys his work and is committed to getting the best for his customers. Thanks to his competent advice and his honest, pleasant manner, we felt completely at ease and in good hands. This kind of service is unfortunately far too rare these days – which makes us appreciate it all the more! Thank you so much for this fantastic experience – we'll be happy to come back and highly recommend this salesperson!

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Hossein Rajaei . 2025-08-03

WEITERE KOMMENTARE IN Google

A great furniture store with professional staff. The floors are very well air-conditioned and well-signposted. The restaurant on the 4th floor is good and reasonably priced. There's also a play area in the restaurant and a great rooftop terrace.

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maryam boroomandi . 2025-08-02

WEITERE KOMMENTARE IN Google

A huge thank you to Mr. Bolat for his expert advice on our dream kitchen. The consultation and planning were flawless! He made all our wishes come true. We feel at home here! 👍🏼

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M.D. . 2025-08-02

WEITERE KOMMENTARE IN Google

I visited the Fellbach store and ordered online – unfortunately, neither was convincing. Online shopping is very difficult: There's neither an enclosed return slip nor an easy way to request one. Instead, you have to contact XXXLutz directly and then often wait several weeks for a response. Delivery times are also extremely long – whether for lamps, dressers, wallpaper, or chairs – everything took weeks. Our biggest frustration, however, was the purchase of a large wardrobe worth €2,300. The advice in the store was uninvolved, almost irritating. The size was particularly important to us, and I had the impression that we had agreed on it. Unfortunately, the wardrobe was delivered in the wrong width (2.95m) – apparently due to an incorrect entry in the order. I couldn't verify this because everything happened so quickly. Now the wardrobe is sitting there, it doesn't fit properly, and no one feels responsible. Overall, I'm very disappointed – both with the service and the organization. I cannot recommend either the store or the online shop.

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Dina Schmidt . 2025-08-01

WEITERE KOMMENTARE IN Google

I think the employees at XXXl are super

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Yuksel Arslan . 2025-07-30

WEITERE KOMMENTARE IN Google

Very good advice. Ms. Bukmeer planned the kitchen very well.

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Eduard Weber . 2025-07-28

WEITERE KOMMENTARE IN Google

@ Ms. Bukmeer: Very good, friendly, and competent advice. The kitchen arrived as promised and was also set up by very friendly service staff. Highly recommended all around.

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Florian Leuchtenmüller . 2025-07-28

WEITERE KOMMENTARE IN Google

Large selection of great products and good deals.

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Martina Reuschle . 2025-07-28

WEITERE KOMMENTARE IN Google

I would like to sincerely thank Ms. Bukmeer for her excellent advice and support with my kitchen planning. She took her time and paid close attention to every detail. With her friendly and competent manner, she consistently provided helpful recommendations and valuable tips that greatly assisted me in my decision-making process. Thanks to her experience and her eye for practicality and aesthetics, I feel completely at ease with my planned kitchen and received excellent advice. I can wholeheartedly recommend Ms. Bukmeer!

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Riham K . 2025-07-28

WEITERE KOMMENTARE IN Google

Among other things, I bought a kitchen from XXL Lutz in Fellbach, and I'm really happy with the result. Ms. Bukmeer was a very friendly and competent kitchen interior designer. She took her time and addressed my individual questions and ideas. Ms. Bukmeer was also able to give me some tips and contribute some good ideas based on her professional experience. I'm very grateful for that.

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Carmen Wörner . 2025-07-28

WEITERE KOMMENTARE IN Google

Unfortunately, no good advice...

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G. V. (UE) . 2025-07-27

WEITERE KOMMENTARE IN Google

We would like to sincerely thank Ms. Bukmeer, who supported us with her exceptional competence and friendliness in planning our new kitchen at XXXL. From the initial consultation to the finished design, everything went smoothly, stress-free, and with plenty of patience. We particularly appreciated her professional approach, her eye for detail, and her ability to optimally implement our individual wishes – even with limited space. Her recommendations were well-thought-out and practical, and the final result exactly met our expectations. We can wholeheartedly recommend Ms. Bukmeer and thank you again for her outstanding support! Thank you very much

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Miri . 2025-07-27

WEITERE KOMMENTARE IN Google

Customer feedback on kitchen consultation with Mr. Nazim Bolat We had a kitchen planning consultation with Mr. Nazim Bolat today and would like to thank him very much for the excellent advice. Mr. Bolat was extremely friendly, competent, and took all our wishes into account. He offered us various solutions that were both functional and within our budget. I particularly appreciate his helpful and dedicated manner. He answered all our questions and guided us through the planning process with patience and expertise. Thank you very much for your effort and the excellent service! ⸻

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MEmin Yenitepe . 2025-07-26

WEITERE KOMMENTARE IN Google

Our experience with the kitchen we purchased from XXLutz Fellbach on November 30, 2023, was a complete disappointment. We paid a truly high price, and it took a full 14 months to complete the kitchen. During this process, we were told an incredible number of lies, made countless mistakes, and delivered incorrect products. We had to reschedule for each individual part, which significantly impacted our work and caused us serious damage. ​The last part didn't arrive until May 2025. We regret not having involved a lawyer, as they continually promised us compensation—both in phone calls and in emails—just to keep us from getting involved. Because there were paint defects in many parts of the kitchen, it was decided to replace it, and we were told we would have to wait another two months for the replacement. ​The person in charge of the kitchen (department head or other responsible person) responded to our emails with an arrogant attitude, as if we were responsible for all these problems. They informed us in an outrageous email that they normally pay €1,000 in compensation if the installation deadline is exceeded by two months, but the compensation they paid us was for the 14 months they made fools of us. We warn anyone considering purchasing a kitchen from XXLutz Fellbach: Think carefully! There are dozens of other companies on the market that are both higher quality and more honest. Be careful, so you don't experience the same hardship we went through.

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Mehmet Erdogan . 2025-07-25

WEITERE KOMMENTARE IN Google

I had my new fitted kitchen planned and installed by XXXLutz. I am extremely satisfied with the entire process. Elisabeth Bukmeer provided the planning and consultation services. She was very professional and straightforward. The installation also took place over two weekdays. The only negative aspect was the long wait for the kitchen; I had a shorter delivery time with comparable quotes.

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gio grimaldi . 2025-07-25

WEITERE KOMMENTARE IN Google

The advice from Mr. Obeida and Mr. Faranso was simply fantastic! Professional and helpful. We'll be happy to come back again.

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Ahmad El Hage Moussa . 2025-07-23

WEITERE KOMMENTARE IN Google

Top-notch service and advice in the kitchen department. The price/performance ratio was excellent. I had several plans and was most satisfied with Xxxl. The execution was also truly satisfactory. Thank you very much and I'd be happy to do it again :)

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Yeter Erdogan . 2025-07-22

WEITERE KOMMENTARE IN Google

Kitchen consultation – a unique, special experience? Unfortunately not. That was completely robbed of me. As a mother of two small children, I went with my baby (3 months) to a booked appointment. I had to wait almost an hour on site, wasn't offered anything to drink, and wasn't given an alternative date. When it came to planning, no apologies, and my wishes weren't taken into account. The lady said she'd plan the way she liked it... The budget was also exceeded by almost €3,000. It makes you wonder why so many people go elsewhere. Absolutely not recommended.

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Su Pi . 2025-07-21

WEITERE KOMMENTARE IN Google

Stay away from Respekta kitchens. Absolute disappointment. The countertop arrived damaged, the cabinet doors were of the cheapest quality. The complaint was a disaster. I received no responses for months, or only very late ones, and I was constantly put off on the phone. Only after threatening legal action did I receive a new countertop. However, the cabinet doors were again defective. To this day, I haven't heard from customer service. This whole process has been going on since May of last year. Now I have to live with a kitchen that bears no relation to what I paid. I expected much more from XXXLutz. It's disappointing that they even distribute such manufacturers. Never again Respekta. Never again XXXL. I would have liked to leave a second review, but unfortunately, I can only change my original one. Anyway, after receiving a reply to my review asking me to contact customer service again, I of course did. After a few emails back and forth, I explained my situation again. ``` Guess what happened next: I sent the pictures of the damaged and poor-quality kitchen for the third time, claiming they never arrived. And again, I haven't received a response for over a month. This took away my last hope of ever receiving even a hint of compensation for this kitchen. Thanks for nothing.

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Sam . 2025-07-21

WEITERE KOMMENTARE IN Google

Large selection, good advice, great installation service

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F. Barth . 2025-07-17

WEITERE KOMMENTARE IN Google

I was very satisfied with my visit to XXXLutz Mann Mobilia in Fellbach! The advice was competent, friendly, and not at all pushy. I would particularly like to emphasize the large selection of furniture – everything from modern to classic was available. Delivery times were met, and the quality of the furniture fully met my expectations. The customer service was also excellent: queries were answered quickly and helpfully. I would be happy to come back and can absolutely recommend this location! Despite everything, I would never buy a kitchen; I'd rather not buy anything else when it comes to kitchens.

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giovanni . 2025-07-17

WEITERE KOMMENTARE IN Google

Great furniture store with very good advice and good food.

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Stefan Meissmer . 2025-07-16

WEITERE KOMMENTARE IN Google

We are truly satisfied with the XXL Lutz store. The wide selection always amazes us – we always find exactly what we're looking for and enjoy being inspired. We would especially like to highlight the excellent service: We were assisted by two consultants who took an exceptional amount of time for us and provided us with very competent and friendly advice. At this point, we would like to offer everyone a tip: If you're unsure about what exactly you're looking for or how you want to furnish your home, definitely get advice in person. The advice is truly professional, reliable, and incredibly helpful. Many thanks to the team!

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CAN ABI (CANABI) . 2025-07-15

WEITERE KOMMENTARE IN Google

Good offers and good competence.

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Mi Marenc . 2025-07-12

WEITERE KOMMENTARE IN Google

Yes, very good kitchen advice from Ms. Buckmeer ...if the installation works now - perfect

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Michael Uhl . 2025-07-12

WEITERE KOMMENTARE IN Google

Don't buy a kitchen from Mr. Bolat! Once the purchase contract is signed, he stops caring. Calls and emails are ignored! You don't even get a call back.

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B. N. . 2025-07-10

WEITERE KOMMENTARE IN Google

Large furniture store. We were looking for a couch. Unfortunately, all of them were very large. This is a furniture store for people who own a house or a large apartment.

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L. Rosenberg . 2025-07-09

WEITERE KOMMENTARE IN Google

Great store, fantastic atmosphere, and the food in the restaurant is also good and reasonably priced. A big thank you to Ms. Bruss for the excellent advice.

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Rene Tuchard . 2025-07-08

WEITERE KOMMENTARE IN Google

Good selection of different upholstered furniture, even technical questions were answered professionally :)

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Der Polsterreiniger - mobile Polsterreinigung . 2025-07-06

WEITERE KOMMENTARE IN Google

I visited XXXLutz in Fellbach today and received extremely friendly and competent advice from Ms. Thalacker (order number: 1TWXDB). The furniture selection is impressively large – everyone will find something to suit their taste and needs. The furniture store has a modern design, is very clean, and is well-organized, making the visit particularly pleasant. The positive atmosphere among the employees is immediately noticeable and contributes to an all-around positive shopping experience. Compared to impersonal online shops, being able to see and touch the products in person and receive personalized advice is a huge advantage. I'm completely satisfied, keep it up! :)

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Nils Alexander . 2025-07-05

WEITERE KOMMENTARE IN Google

If you are interested in garden furniture, don’t even bother. Terrible quality and prices and the options are laughably limited… all items on sale cover an area of 10x10m

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CJ Household . 2025-07-05

WEITERE KOMMENTARE IN Google

The seller took a lot of time and impressed with his expertise

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Markus Hermann . 2025-07-04

WEITERE KOMMENTARE IN Google

I bought my kitchen from XXXLUTZ! I highly recommend the consultant and planner, Ms. Bukmeer. She designed a fantastic kitchen for me in a very small space, was always very friendly, and provided excellent support even after the purchase! We were also able to stick to my budget with the price. The consultation and sales team are therefore five stars +. The installation team was also very friendly and responsive to my requests, which is why they also gave five stars for delivery and installation.

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Gabriela Schwärzel . 2025-07-03

WEITERE KOMMENTARE IN Google

When it comes to advice, you're treated like a king, but when it comes to complaints, you're treated like a beggar. A corner bench was ordered in January 2024, delivered in June after a delivery delay, defective, and the complaint dragged on until October. A replacement was delivered in February 2025, but partially defective again. The freight forwarder took it back immediately. The star goes to the complaints department, which tried to remedy the situation. The salespeople and department heads are a no-brainer. Verbal promises turn into lapses in memory, which cost us several hundred euros. Fortunately, there are many other good! furniture stores in the region. Update May 2025: We're still waiting for the remaining delivery of the complaint. It's been 16 months! now. One is simply speechless at such incompetence. Update July 2025: The remaining delivery of the complaint still hasn't arrived. But the remaining furniture is already scrap again. Emails are no longer being responded to. Presumably, only a lawyer can help.

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Tamara Müller . 2025-07-02

WEITERE KOMMENTARE IN Google

Furniture ordered on December 31, 2024, with a delivery date of March 31, 2025. Then it's postponed every six weeks. Now it's August, and we don't believe that anymore either. This is called salami tactics and misses the point for the customer. We will cancel and purchase our furniture from other providers.

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Marc S . 2025-07-02

WEITERE KOMMENTARE IN Google

We had a truly fantastic kitchen planned through XXXL Lutz. The consultant was very competent and had great ideas. The kitchen was worth €22,000. We signed the contract and eagerly awaited the installation. The fitters were very sloppy during the installation. When we pointed out mistakes, their rude responses and comments like "You shouldn't be so difficult" were the final straw. We're now on our third repair appointment, and when we were greeted, we were immediately told that they only had two hours today. This means that appointments number 4-5 will also be scheduled. Truly a last-minute deal. Dear XXXL Lutz team, please feel free to contact me by phone. Zip code 75446. You'll definitely find all the information you need there.

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Stefan Binder . 2025-07-01

WEITERE KOMMENTARE IN Google

It's a pity that so little care is taken of the building

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LightOfColour . 2025-06-30

WEITERE KOMMENTARE IN Google

Breakfast and lunch on the rooftop restaurant is outstanding. There are specials now and then that are definitely worth the price.

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Michael Seeh . 2025-06-28

WEITERE KOMMENTARE IN Google

I've been waiting for my chairs for four months. No one on-site helped me choose. I couldn't find any staff. My money is gone, and the chairs still haven't arrived. I'm just getting emails about the delay... simply ridiculous. I'll never shop here again!

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Ádám Nagy . 2025-06-27

WEITERE KOMMENTARE IN Google

Great sofa with a great offer, very friendly and competent advice from Ms. Daniela Thalacker-Bolanca! I'm very satisfied and would gladly come back.

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Kay D . 2025-06-26

WEITERE KOMMENTARE IN Google

Just had to pick something up, it was quick and the employee was very nice

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Nagam Chmeissani . 2025-06-25

WEITERE KOMMENTARE IN Google

We visited Ms. Silvestri in the curtain department on June 23rd to get advice about pleated blinds. She was super friendly and took her time. Ms. Silvestri showed us various options and alternatives, so we found exactly what we needed. We are completely satisfied with the consultation and will definitely be back!

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Sabine Weinstadt . 2025-06-23

WEITERE KOMMENTARE IN Google

Great selection, good prices, great employee, thank you

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joachim treyz . 2025-06-22

WEITERE KOMMENTARE IN Google

Mr. Ulusoy helped us order our desired sofa super quickly, friendly, and easily. Thank you very much, and we look forward to our delivery!

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Carina Ege . 2025-06-21

WEITERE KOMMENTARE IN Google

We were there to look at furniture. The brochure advertised a great deal in the restaurant. Schnitzel, fries, and a 6-pack of beer. Unfortunately, the beer was already out for us on the first day. I wonder if that's a lure 🤔 The furniture selection is extensive, but not exactly cheap. Generally, a good and tidy department store.

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Marko Schmitt . 2025-06-18

WEITERE KOMMENTARE IN Google

Very friendly and helpful staff who take their time and provide detailed advice.

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Mathilde Decker . 2025-06-15

WEITERE KOMMENTARE IN Google

There's a really nice and large selection of furniture, but I won't be drinking coffee there anymore. A mini cup of cappuccino, two sips, costs 4.20 euros, so the price-performance ratio is no longer right.

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Beate Kumfert . 2025-06-12

WEITERE KOMMENTARE IN Google

Today, I decided to get some advice on a mattress and immediately purchased one, including a slatted frame. Big praise to Mr. Schnersch for the detailed and competent advice.

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Nini Ba . 2025-06-12

WEITERE KOMMENTARE IN Google

Designing a new kitchen and making your dreams come true is a true joy with Mr. Rathgeber: He's empathetic, creative, doesn't push you, and is extremely knowledgeable. We always felt taken seriously and in very good hands with him, even when our ideas and the local conditions were sometimes a bit challenging. He finds a solution, keeps an eye on the price, and takes enormous pleasure in his work and interacting with customers. New kitchen in the greater Stuttgart area? >>>> Mr. Rathgeber !!!!!!!!!!!!!!!

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Klaus Ickler . 2025-06-11

WEITERE KOMMENTARE IN Google

The service in the restaurant was terrible. We waited for over half an hour. Servers walked past us the entire time, ignoring us.

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Oliver Scheiner . 2025-06-08

WEITERE KOMMENTARE IN Google

Yes XXXL Lutz has become number 1 for me 👑

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Ronaldo Verone . 2025-06-06

WEITERE KOMMENTARE IN Google

We received truly competent and super-friendly advice for our kitchen. Every element was shown to us so we could really visualize it. We highly recommend Ms. Bukmeer's consultation.

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Céline . 2025-06-05

WEITERE KOMMENTARE IN Google

We received excellent advice regarding our mattress purchase. The consultant (from Tempur) was very knowledgeable and took plenty of time with us. The subsequent purchase contract was handled professionally and very friendly by an XXXLutz employee.

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Wolfgang Plath . 2025-06-01

WEITERE KOMMENTARE IN Google

Super friendly and bought a great equipped kitchen 😁

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WhoAmI NoBoDy . 2025-05-31

WEITERE KOMMENTARE IN Google

We received more than satisfactory advice from Elisabeth Brukmeer regarding our kitchen planning. We particularly appreciated her friendly and personable manner. We were also able to quickly agree on the price and are very happy with the result of the kitchen planning!

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René Piel . 2025-05-31

WEITERE KOMMENTARE IN Google

We were at XXXLutz Fellbach today. After shopping, we went to the restaurant. First, we asked a lady if we could sit down (she wasn't exactly in a good mood), and then we waited 20 minutes for a waiter to come, to no avail. Even after 20 minutes, no one came, so we just got up… a real shame.

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Lo Sn . 2025-05-30

WEITERE KOMMENTARE IN Google

Absolute disaster!!!... You have to put up with being yelled at for their mistake... After waiting 12 weeks for my table, it arrived incorrectly. I then discussed with the salesperson that the correct new table would be delivered to me as compensation and the incorrect one would be taken away immediately. After another 8 weeks of waiting, I was informed that my new table was READY FOR COLLECTION. After contacting the store, a department manager yelled at me for a minute, saying that it wasn't listed anywhere and that no salesperson could make such a decision. Unfortunately, she didn't let me finish, so she explained that it had been agreed upon after consulting customer service. She yelled at me nonstop. Coincidentally, the salesperson is no longer available. This store is an absolute no-go!!!!!

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serena Yalaza . 2025-05-27

WEITERE KOMMENTARE IN Google

Unfortunately, based on our experience with XXXLutz, we can only advise against this. We've been waiting for the correct delivery of our worktop for over half a year. We've been repeatedly fobbed off with new, vague timelines – most recently, we were told the replacement would be delivered "in about two weeks." Another week has since passed, and the only thing that's happened so far is that the drawing has been compared with the manufacturer's again. There's no evidence of any genuine effort to find a speedy solution. Instead, we feel like we're constantly being put off, without clear communication or commitment. Customer satisfaction and reliability unfortunately don't seem to be a priority here. For us, this experience is not only disappointing, but simply annoying and unreasonable. We sincerely hope that the company will make greater efforts in the future to ensure transparent communication and faster problem resolution.

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Saskia Marquart . 2025-05-26

WEITERE KOMMENTARE IN Google

I'm beyond thrilled. Ms. E. Bukmeer is a fantastic kitchen consultant. She fully embraced me as a customer and planned a perfect kitchen tailored to my needs. Friendly, competent, eloquent, and with the perfect touch of humor. Highly recommended!!!!!!! ♥️

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Helen König . 2025-05-25

WEITERE KOMMENTARE IN Google

I was truly pleasantly surprised by my shopping experience at XXXLutz. The selection of furniture is huge, modern, and tasteful, with something for every style and budget. I particularly liked the attractive design of the showroom, allowing you to immediately imagine how the furniture would look in your home. The customer service was also excellent: friendly, helpful, and patient. I received competent advice, and my many questions were answered in detail. Delivery was on time and without any problems; the installers were professional and did a neat job. XXXLutz's prices are absolutely fair, especially due to regular discounts. I would shop there again anytime and can wholeheartedly recommend the store!

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Laura Schneider . 2025-05-23

WEITERE KOMMENTARE IN Google

We had our consultation with Ms. Bukmeer at XXXLutz Fellbach in May, and from the very beginning, it was clear to us that she was exactly the right person for our kitchen planning. Ms. Bukmeer was not only perfectly prepared, she immediately understood our wishes and ideas, was extremely honest, professional, and extremely personable. Whether we asked for ideas, opinions, or alternatives, she immediately had great suggestions ready and knew the product range inside and out. No rushed sales pitch, no "quick fix," but rather a consultation at eye level. Even at the second appointment after the measurements, everything was well thought out, structured, and simply excellent. We would also like to mention Ms. Topiano (please excuse the misspelling – we unfortunately misplaced our business card). We had an information appointment with her right at the beginning. She was also very friendly and competent, and her brief overview prepared us perfectly for the in-depth consultation with Ms. Bukmeer. The entire experience so far has been consistently positive, from the initial idea to the finalization of the order. We highly recommend Ms. Bukmeer and she's truly passionate about her job. Thank you so much for this amazing experience AND the wonderful cuisine! 😊

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H. B. . 2025-05-23

WEITERE KOMMENTARE IN Google

The hall is very large, very well laid out and the customer service is professional and friendly.

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Laura Schneider . 2025-05-22

WEITERE KOMMENTARE IN Google

Very good and competent advice from Mr. Kog.

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Michael Schwarz . 2025-05-21

WEITERE KOMMENTARE IN Google

I bought an outdoor rug. The service was really poor, both during the order and during pickup. When I picked it up, the employee was on his lunch break. There was no replacement. I had to wait 30 minutes until the man returned from lunch. This will definitely be my last purchase.

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Laura M. . 2025-05-20

WEITERE KOMMENTARE IN Google

We would need a new kitchen, we found a kitchen here on site ( Möbel Rieger ). The consultant planned a kitchen for us on the PC, which we didn't want. Then we told her that we wanted this kitchen that was shown in the brochure for €8,500. She then said call us the next day and let us know. The next day we got a call and we were told that the saleswoman was sick and hung up. On the same day I called XXL LUTZ in Fellbach and got an appointment in two days. Then everything went on very quickly and professionally and we have our new kitchen XXL Lutz Fellbach ordered. -------------------------------------------------- ---------------------- Another thank you to Mr. Bolat who gave us very friendly, professional and helpful advice. 👍👍👍👍👍👍 ................................................................

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O. S. . 2025-05-20

WEITERE KOMMENTARE IN Google

We received excellent advice. Delivery was faster than expected. Installation was quick and professional. The price-performance ratio was very satisfactory. We'll definitely be back.

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Andreas Heinrich . 2025-05-13

WEITERE KOMMENTARE IN Google

The advice from Ms. Thalacker was very good and tailored exactly to what we were looking for. We were on site and quickly requested a consultant using this tablet. In our case, consultant Ms. Thalacker, who came in a very short time. We briefly described our living situation and the future living situation. After that we already had two favorites in sight. The longest part of the purchase was actually just our decision making. We decided on the better model and hope that we will be able to pick up our sofa bed soon. Thank you again for the good advice and patience with our decision. We will definitely come back the next time we buy furniture.

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Matthias Maile . 2025-05-10

WEITERE KOMMENTARE IN Google

I was there with my wife to look at furniture because we lost everything in the 2024 flood Unfortunately we didn't see anything that we really liked

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Hans Oehler . 2025-05-09

WEITERE KOMMENTARE IN Google

Good advice and service when purchasing. Everything was perfect even when we picked it up

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J.P. F. . 2025-05-09

WEITERE KOMMENTARE IN Google

Unfortunately I had to stop my shopping trip. The higher you go in the elevator, the worse and drier the air becomes. Even though it's not even 15 degrees outside, it's like an oven inside. It is only bearable on the ground floor. Poor employees.

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Jo Li . 2025-05-08

WEITERE KOMMENTARE IN Google

Very large selection and good quality. Staff very helpful in giving advice

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Heinz Kuhnert . 2025-05-07

WEITERE KOMMENTARE IN Google

I bought a kitchen from Ms. Bukmeer on Saturday without obtaining any further comparative offers. Ms. Bukmeer is a very friendly, competent and approachable consultant who takes a lot of time and adapts to the individual wishes of her customers. She makes good suggestions, supplements them with visits to the exhibition kitchens and illustrates the kitchen on the monitor. This gives me a very good impression of the kitchen and allows me to think about optimizations. Seen - bought - completely satisfied. Now I have to wait until installation. I look forward to it!!

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Ursula Keck . 2025-05-05

WEITERE KOMMENTARE IN Google

Great decorative things and cheap offers. Nice advice.

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Beene F. . 2025-05-05

WEITERE KOMMENTARE IN Google

Racist employees told us that our name was mahmut mohammed ahmed because we were foreigners. I hope the company does something about it

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Joni ahmeti . 2025-05-04

WEITERE KOMMENTARE IN Google

Quality, diversity, competent employees

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Leo16 . 2025-05-03

WEITERE KOMMENTARE IN Google

Bought an armchair, good quality and very good processing, were very satisfied, the pickup was also very nice and helpful, highly recommended...

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Christian Schokker . 2025-05-01

WEITERE KOMMENTARE IN Google

I bought a bed for my older son two weeks ago and was advised by Mr Kayhan. The advice was really excellent! Mr. Kayhan was very attentive to my wishes, which were the focus of the entire conversation. At no point did I have the feeling that I was being pressured into making a purchase - on the contrary: my son's satisfaction and my own were always Mr. Kayhan's top priority. I can fully recommend Mr. Kayhan!

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Max Schmidt . 2025-04-29

WEITERE KOMMENTARE IN Google

We were there to help with the work! 😀 The food is delicious and the staff is nice and friendly! The management (shef-shefin - the management has created a family atmosphere! And the prices are elegant too! All in all, those arriving can expect a very good and successful trip! Until next time, xxl lutz feldback!

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Robert Rozsa . 2025-04-28

WEITERE KOMMENTARE IN Google

Since XXXL reopened, we've been going out to the restaurant more often. But otherwise you can look at everything in peace.

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G. K . 2025-04-26

WEITERE KOMMENTARE IN Google

Pleasant afternoon at XXL Lutz Fellbach. Special thanks to Ms. Daniela Thalacker for the excellent advice and support when purchasing a corner sofa. Gladly again.

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Horst Friedrich . 2025-04-26

WEITERE KOMMENTARE IN Google

Very friendly, competent and patient advice. Discounts were also possible. We have now got our corner bench. Good quality, we are super satisfied.

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Martin Härer . 2025-04-24

WEITERE KOMMENTARE IN Google

Worst service! Our kitchen took about six months to complete. They charge the full amount even though so many things in the kitchen are still unfinished. Otherwise they will scare us with the legal provisions.

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shiva sundaram . 2025-04-24

WEITERE KOMMENTARE IN Google

Prices completely excessive. A table with a material value of a maximum of 100 euros is offered for 1000 euros. I bet you can get the same table for 50 euros at the promotional price at another furniture store. Once and never again.

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Stefan Freiberger . 2025-04-18

WEITERE KOMMENTARE IN Google

Reasonable price and good quality

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Olga Glajm . 2025-04-16

WEITERE KOMMENTARE IN Google

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