VIP-Services Frankfurt Airport in Frankfurt am Main

A perfect place to relax and be pampered.

Great service and extremely friendly staff.

Very pleasant & seamless experience. Grazie!

Great, clean atmosphere. Nice and courteous employees (especially Xiaomin/Jenny)

Thanks for the excellent service, see you next time

Top service from reception to farewell! Great atmosphere, very nice and above all cozy ambience. Everyone is extremely friendly and accommodating. We felt very comfortable and had the impression that everyone wanted to make our stay as pleasant as possible. A special thank you goes to Peter and Victoria for the excellent service and the consistently very pleasant and courteous support! Is now an integral part of our trips!

It is truly a special and caring service. Limousine transfer in new luxury cars, a la carte menu, non-alcoholic and alcoholic drinks including champagne in the lounge as well as the opportunity to shower and freshen up. Gladly again at any time!

There is really no option for garbage grade food

Friendly staff and atmosphere. Convenient check-in and check-out. Separate rooms for guests and meeting drivers.

It was fantastically organized. I am so grateful to Hugo! He fulfilled all my wishes.

Had a amazing time having dinner, would like to thank Matthew for the brilliant service that evening :)

An integral part of our budget planning from now on. All questions and concerns (especially regarding accessibility) were patiently clarified in advance. On the day of the trip we didn't have to worry about anything. Our car was taken over by the FIA ​​Valet Service (separate service) directly in front of the VIP Service and parked for us. Then an employee led us into one of the lounges and explained to us what was on offer and the process. The catering (breakfast) was absolutely first class The rooms exude a cozy elegance without appearing stiff: even if you are a “normally non-VIP” you simply feel at home here. Like every group, we had our own advisor who kept us up to date on every step of the process (checked in, luggage was loaded, etc.), picked us up at boarding time, brought us through the private SiKo and then with a van (this was due to the size of the group - in my opinion, the choice of vehicle from Porsche to Bentley can be arranged) and brought directly to the plane. I have never traveled so relaxed. Worth every penny - thanks to the team!

This was an incomparable level of luxury surpassing even First Class. Thank you Ricardo & VIP-Services Frankfurt Airport!

Our stay was fantastic! The staff was first class. An experience that will definitely draw us back here.

everything was great, very pleasant and professional service!

Great service , I didn’t eat but everything looks delicious, the service is very kind and the place is very beautiful

Very good service, friendly at your disposal

Great service from Ms Jenny Ma!

Very nice lounge, pleasant atmosphere. The staff was very friendly and attentive but not intrusive. You just feel very well looked after. After a flight cancellation, everything was sorted out by the staff, hotel, etc… The food and drink selection is unique. It's almost certain to me that if I have a longer stay at the airport I will book the lounge again.

The service was really great and the staff was super attentive and very accommodating!

Truly an exceptional and unique experience! Can’t wait to be back

Very friendly and helpful staff. Everything was very clean, chic and comfortably furnished.

A very special experience. Especially the warm support

We were able to get the service on December 25th. took advantage of it and were, as always, thrilled. Great service, great people, simply recommended. Of course not cheap but we will still treat ourselves to it again. Unfortunately the venison goulash wasn't quite as tasty, the rest was perfect

Nice lounge with all inclusive service

I had Xiaoming, a great personality with a lovely character. Everything was perfect. The food is nice tooo.

Eine völlig andere Welt und die beste Art des Reisens. Danke auch an Neo für seine tolle Bewirtung und dem gesamten Team ein herzliches Danke.

Servicetechnisch absolute Spitzenklasse - dieser hat seinen Preis doch macht den Unterschied zum komfortablen Reisen.

Wir haben uns sehr wohl gefühlt. Toller Service. Frau Ma-Brobald hat uns sehr freundlich und kompetent betreut. Gerne wieder.

Neue, wunderschöne Räumlichkeiten, Service auf gewohnt exzellentem Niveau. Herzlichen Dank dem gesamten Team für die wieder einmal perfekte Betreuung- es blieben keine Wünsche offen! Und dann wurde auch die im Shuttle vergessene Jacke gegen alle Widrigkeiten in letzter Minute noch zum Flieger gebracht- besser geht es nicht, herzlichen Dank!

good food, excellent service. recommend.

Tolle Erfahrung. Vielen Dank auch an Neo und Jenny für den tollen persönlichen Service!

Wir wurden bestens betreut von Frau Ma-Brobald. Wir haben uns super wohl gefyin der neuen ViP Lounge sowohl das Frühstück als auch die Ruhe vor dem Langstreckenflug war alles perfekt! Herzlichen Dank nochmals an unsere Betreuung. Wir werden diese Lounge auf jeden Fall wieder nutzen.

Sehr schöne neue Räumlichkeiten, freundlicher und zuvorkommender Service, gute Küche

Jenny was very nice and helpful.

Sehr Freundlicher und zuvorkommender Service. Besonders Mathias ist das Aushängeschild des gesamten Service. Vielen Dank für den rund um gelungegen Service.

Outstanding service and staff: friendly, personal, authentic. Neo is an amazing waiter: tentative, open and funny. The style and interior design of the new lounge is amazing (and even if it has no natural light, the imitation of natural light is impressive). The "inner courtyard" gives a sense of being outdoor, while actually being indoor. Fully privacy is provided, the gaming room is fun also for adults. The food is also amazing, just one minor criticism regarding the Tagliatelle Bolognese: the pasta wasn't all dente and could've had a bit more salt. But the ragout was high quality and delicious.

Nach einem langem Flug wurden wir in einem tollen Ambiente freundlich empfangen und bewirtet. Vielen Dank an Leo, Min und Herrn Signh!

Excellent service when we transferred from Germany local to outside Europe! Ms. Ma Brobald provided an excellent customer experience beyond our expectations just amazing. Happy to come back soon from the US and enjoy the service again!

Sehr zuvorkommend, sehr nettes Personal und sehr guter Service.

Es ist und bleibt einfach ein unvergessliches Erlebnis. Der Service ist mehr als zuvorkommend und das Ambiente sorgt für eine wohlige Atmosphäre. Sehr lobend muss man erwähnen das jeder hier sein bestes gibt, um einen unvergesslichen Moment zu erleben.

I was absolutely blown away by the exceptional services provided by Frankfurt VIP. From their impeccable attention to detail to the seamless coordination of every aspect, they truly redefine luxury and comfort. And let's not forget the food services – a culinary journey that delighted my taste buds with every bite. A heartfelt thanks to the Frankfurt VIP team for an unforgettable experience that exceeded all expectations!

Excellent service from beginning till end thanks to Ma Brobald

Sehr freundliche und zuvorkommende Mitarbeiter. Tolles und diskretes Ambiente. Hervorragendes Essen.

Mehr geht nicht! Würde sogar den VIP Service vor der First Class Lounge von LH vorziehen. Sehr aufmerksam, freundlich und dennoch sehr menschlich. Habe mich sehr wohl gefühlt und möchte auch Danke sagen für dieses tolle Erlebnis! Ja, es ist ein Erlebnis! Weiter so und bis bald.

This was a purely delightful experience. Neo and all the people who were of service to us were top notch. 5+ stars. Espresso is fabulous. Will be hard to travel without such a service going forward.

Nice Market. With Souvenirs and little snacks

Wieder ein sehr entspannter Aufenthalt.

Perfekt - hier passt wirklich Alles!

Perfekter Service , besser als Lufthansa. Personal Top insbesondere Herr Bauschke und Herr Neo. Es fehlt nur Speiseeis und ein Jahresabo sowie Erfrischungstücher.

Ein ungewöhnlich guter, sympathischer und kompetenter türkischer Kellner sowie ein sehr guter und sorgfältiger ukrainischer Betreuer