VAPIANO Frankfurt Hanauer Landstraße in Frankfurt am Main

We were there today with our group and the service and food were excellent. I 100% recommend visiting this Vapiano location. Everyone is extremely friendly! Especially the server named Görmez!

Very unpleasant and rude employees

Very tasty after the renovation.

I haven't been here in a long time. But today was really good. Ordering with your phone at the table works very well. But I also have to praise the team. They are all incredibly friendly and pleasant. It really makes having lunch here a pleasure 👍 and the bartender was funny and attentive.

We ate at Vapiano today. The man at the entrance didn't offer a welcome or anything like that. He seemed unenthusiastic and told us we could choose a table. The menu was available via a QR code. Once we were seated, we looked at the menu using the QR code. Ordering as a group using this code wasn't easy at all; it was complicated and took a while. We almost lost interest in ordering! Eventually, we figured it out and ordered... The food arrived quickly. It was brought by another man. He simply asked who wanted what, placed the two trays on the table, and left... (No "Enjoy your meal," "Give it your all," or anything similar... What a shame!) Because of the ordering system and the service, we didn't want to order anything else. The temperature in the restaurant felt chilly at 15 degrees Celsius and uninviting. In conclusion, the pasta was very tasty, all three dishes we ordered. The decor was nice. The temperature was too cool for everyone. The service didn't seem customer-oriented.

I went to Vapiano in Frankfurt today and was completely satisfied. The food was fresh, delicious, and prepared quickly. I'd especially like to commend the service: Manager Görmez and his team were very attentive, friendly, and service-oriented. They really took care of all my needs. A very pleasant experience – I'll gladly come back!

I recently ate at Vapiano and was absolutely delighted. The food was outstanding; I haven't had such delicious pasta in a long time. The owner was also extremely friendly, which made the visit even more enjoyable. Ordering via the QR code is simple and intuitive. The entire ordering process is clearly laid out and easy to follow. Overall, a truly exceptional experience. I highly recommend this restaurant.

The best restaurant I've been to in years. You order via QR code brought to your table. There's no internet inside, but the restaurant's Wi-Fi works in the way. The owner, Gormez, is simply fantastic and very accommodating. Even when we ordered incorrectly, he reacted perfectly and did everything he could to make our visit unforgettable. SO!!!! From now on, this restaurant is a must on every visit to Frankfurt!!

Clean, delicious, and helpful. The atmosphere and food are simply great! It saves every lunch break. For the past five years, the staff have always been incredibly welcoming and accommodating to my special requests. Thank you! 🫶

The Pasta is amazing but the staff especially was a highlight. Super friendly workers and a great atmosphere. Surprisingly great coffee too!

I've been a regular at Vapiano for a long time, but this time I was truly impressed. The food was fantastic, the service was very friendly, and the atmosphere was cozy. The chefs, in particular, were incredibly kind and prepared the food with such care... which explains why it tasted so good ;) Thank you, Vapiano, we'll definitely be back! 🩷

The food was delicious and the service from Görmez was excellent. Very friendly and helpful.

It's a shame so many Vapiano locations have had to close. I'm a big fan; the food is always delicious, the staff is very friendly, and the atmosphere is great. Thank you!

The dishes are prepared with care. There's a focus on understanding and flexibility, and I appreciate that. Görmez spent hours helping our group and demonstrates what true hospitality is. Thank you so much!!!❤️

Service was very good and food was delicious

We hadn't been here in ages; the changed system since the insolvency certainly has its pros and cons, which you either like or you don't. In my opinion, the large salad portions are too small and really too expensive for what they are. The salad had brown edges all over where it was cut, because it's not freshly sliced ​​but probably prepared in larger quantities. My pasta tasted strongly of water; I had to add quite a bit of seasoning. The other pasta dishes were okay but not outstanding, though the portions were quite filling. The service is rather cold; one waitress was really lovely but perhaps new to the job (no offense intended!), the others very reserved and aloof. Typical Frankfurt. Personally, I think the prices are too high for what you get, but that's just my impression. The ambiance is very nice, the music pleasant, and the location good.

Very friendly staff, very good service 🙂

Very friendly staff and very delicious food.

Delicious food, excellent staff, simply everything 100% recommended.

Never again for those prices and tiny portions! 15 euros for pesto pasta and the portion was ridiculously small! Outrageous!

Last night, my family and I dined at Vapiano Frankfurt. We just wanted a quick bite to eat and then travel on, but we quickly noticed something special about Mr. Görmez. Even though he was working in the kitchen, he kept coming to the tables. He checked on almost every table to ask if everything was alright and even brought the food himself. The atmosphere was great, and we noticed Mr. Görmez. We were able to chat with him a bit; he's intelligent, speaks many languages, and knows a tremendous amount about gastronomy in general (including different cuisines). We had a truly fantastic evening; our vacation got off to a great start thanks to him. We're grateful to Görmez; because of him, we ended up staying much longer than planned. In short: delicious food, a great atmosphere, and a great team!

My girlfriend and I felt so sick after eating the noodles, I couldn't even swallow them even though I was so hungry!!

You can't go wrong here. Solid chain restaurant. Clean, friendly, good food.

They offered gluten-free pizzas, which was great. However, I personally didn't enjoy it as much. They could have put more effort into the preparation, as you can't always replicate the same basic gluten-free recipes to achieve a good taste. When I mentioned this, the server didn't react and seemed rather annoyed. My companions ordered regular dishes and were all happy.

A chain of restaurants serving Italian food. Ordering via self-service kiosks or a QR code at the table isn't for everyone. While ordering at the counter is possible, the staff there seem rather unenthusiastic. The food is average; the spaghetti was hard and stuck together, tasting like reheated leftovers. The pizza, however, was excellent.

A lovely, special, and delicious evening. We were there with our family and all the children.

One of the best bruschettas I’ve tried. Good pasta, and pasta.

I was having dinner with my family tonight and I'm 100% happy with the service. The Görmez was truly top-notch, just like Cristiano Ronaldo!

We went to Vapiano with the whole family and had a really lovely evening. The food came quickly, was fresh, and tasted great. The pasta was perfectly cooked, the pizza crispy, and the kids' portions were just right. The staff was friendly and attentive, even when the place was packed. For around €70 for four, we had a great meal in a relaxed atmosphere. Clean, modern, and ideal for families. We'll definitely be back.

I did not enjoy my visit at this location. Customer service is lacking. Food is very bland and not worth the price, but portion size is good. I always get the death by chocolate, but I was very disappointed. The cake is ice cold and there was no whipped cream. I have had it in the past and it was warm. Quality does not match the price.

That was my first doner. I feel like these businesses are typically local, and the one I went to was very friendly and served nice food. 😋

Delicious as always 😋 The staff was very friendly.

Food came before drinks. The food was very good, and the children's meals were very reasonably priced and good.

Delicious food, whether pizza or pasta. Unfortunately, ordering is only possible via the stupid touchscreens, which I don't like. Drinks are available at a different counter than the food. This makes it very impersonal. That's a shame.

We had dinner there; the portions were very small. The atmosphere could be better if there weren't so many screaming kids running around. A bit pricey, but okay for a quick bite.

It doesn't have much in common with the original Vapiano anymore; they just bought the name and profited from it. I find a pizza for €16.95 overpriced. They don't pay much attention to hygiene, and if you ask them about it, they become unfriendly. It's a shame.

Always happy to come back. Recommended.

It was a nice place to eat, the food came really quickly and the workers were friendly. Special shoutout to Gormez, he was friendly and kind.

Very cozy, with good food. You can now order at your table or at the terminal, so you don't have to wait in line. You can comfortably wait at your table or just pick up. I thought the new concept was great 👍

I've been there twice already, not just for the food, but also for the excellent service from the employee Görmez! That's exactly what you'd expect: respectful, prompt, and courteous! I'd be happy to come back. Thank you so much, Mr. Görmez🙏and see you soon…😊

Drinks were disproportionately expensive. A 0.2l Coke cost €4.40. The portions were large enough.

Customer service 10/10 very quiet and delicious food

Top-notch service and delicious food. Mr. Görmez kept an eye on everything and made sure that I and my business partners lacked nothing. The team there today was very friendly and dedicated. We'll definitely be back.

I would recommend the very delicious food.

Best restaurant, very nice people, quiet place, I would recommend to everyone

The food was good, but unfortunately the man at the cash register was very rude and in a bad mood, which ultimately negatively impacted our experience.

The food is okay, but expensive considering there's no service at all. You can't pay in cash, and there's no waiter service. You have to order everything from a screen or via an app and pick it up yourself. That's a real shame and takes away all the character.

Great service, super delicious. Kudos to Görmez for his attentiveness.

After more than 10 years, my family and I returned to a Vapiano. We had three pasta dishes and a kids' meal. All three were subpar, even though they were classics like Bolognese and Carbonara. Unfortunately, we also paid almost €17 for a portion of pasta that wouldn't fill an average-sized man. After this disappointment, it's questionable whether we'll try the pizza again.

Excellent taste👌. Excellent service and atmosphere. Good experience 🥰🥰

Nice ambiance and friendly service. You can order with your phone using a QR code attached to the table, but you can also order via a digital whiteboard. The food was plentiful, but my pasta was completely covered in fat in the Bolognese sauce. Unfortunately, it was far too greasy for my taste.

One word. Inedible. If you hate all things Italian food eat at vapianos! The pasta was not just chewy but stuck together into one glob of tasteless oily noodles. had to order at screens like in a McDonald's and upon pressing any item I was instantly bombarded with a plethora of other disgusting beige bowls of tasteless pasta. The buratta was alright -but putting a buratta on a plate isn't hard- so if you have to eat here get that. There was also a sign on the door insisting that the frankfurt Vapianos - of all places- was the home of fresh pasta??? Unless they meant care home highly unlikely. If you want a good place to (trauma) bond with family or friends Vapianos is the place. Already feeling the indigestion coming along. Stay safe out there people ♥

Worst Italian restaurant I have ever been to. If I could leave no stars I would. They have managed to distill everything that is good about Italian food into the complete opposite, sort of anti-italian. Food self ordered from a console, collected after a buzzer goes off, food terrible... The only reason we ate it was we just got off a very delayed train from a journey from hell and had eaten nothing for most of the day. Avoid! 64 euros!!!

Food was good, looks good and staff were nice.

We were there yesterday. It was our first time in a long time. We thought it was weird to order via QR code, but it worked fine. The food came relatively quickly. A salad was forgotten and arrived later. What bothered me was that the lettuce stem was included. That's thrown away. So we don't think we'll go back. It's a shame.

We ordered the PASTA ALL'ARRABBIATA. The pasta tasted like pasta with tomato sauce. Zero chili. The passion fruit spritzer wasn't a spritzer. You couldn't taste the passion fruit either. So, the food was very disappointing. Service was good. The food came very quickly, but it wasn't busy. I wouldn't go back. What a shame.

So, if I place a table order with a QR code, which takes some time, I assume it will be delivered to my table. The drink came quickly, but I had to wait about 20-30 minutes for the food. The pizza was ready, but my food wasn't, so it wasn't brought. I then had to get it myself after asking, and my wife's pizza was lukewarm. The food was good.

The food was incredibly oily. That was my last time at Vapiano.

We were here today for Friday, and have been here several times before. The atmosphere is nice. You can order at your table using your phone or at the machine in the restaurant. You can add a few extras to your dishes. We were always satisfied. The mango salad could be a bit more expensive at €15, and the baguette should definitely be served with it; it was delicious. The staff is very friendly.

The atmosphere was good and clean, as everywhere. The food was a bit loose, meaning it had little seasoning.

A noisy, charming little shop in a train station—completely overwhelmed employees who would be fired from Burger King given their 'service quality'. ANY McDonald's is better... the food was quite okay.

No one comes out to clean the tables, let alone clear away the old dishes. The staff was not hospitable. And the food was very poor value for money!

The location is a bit off Hanauer Landstraße and can only be reached by tram. Unfortunately, the air conditioning was on inside on a rainy day. I was freezing with the kids. It was already 20 degrees outside. It felt colder inside. The food was very filling, but a bit expensive.

Can't complain. Food can be ordered at the terminals and is ready quickly. The restaurant is pleasantly air-conditioned.

Centrally located on Hanauer Landstraße. Parking is readily available in one of the side streets (2 hours free for electric vehicles). Beautifully decorated restaurant. Ordering via screen. The food, unfortunately, is no longer of the usual quality. The penne Bolognese is unfortunately completely bland. Some of the pasta is still hard, and the sauce tastes nothing at all. For almost €14, it's a real shame. I used to come here several times a week and it was always delicious. I'll take a break for now. It's a shame.

Order could not be accepted by telephone

The food looks good, but unfortunately, it tastes like nothing. Very disappointing. And the price is definitely too high. Vapiano used to be good, but I won't go there again.

Yes, the food was delicious, the selection has something to offer for everyone, we will be back again and again

Good experience and nice quality of food. I would like express my gratitude to Mr Mati who took care of us despite our arrival late arrival (almost 22:00) while the cuisine was about to close. He took the order and manage to deliver it on a short notice with a smile and kindness. I recommend the restaurant!

After a long day we decided to eat at Vapiano Frankfurt. Bad choice! We sat down at a table outside, ordered via the QR (a risotto and a lasagna) and paid. A minute later the chef came outside and told us they were out of lasagna. I decided that I wanted the chicken mango salad instead. I should have paid a balance of €2.45 since the lasagna cost €13.50 and the salad €15.95. They seriously wanted me to pay full price for the salad, which means that we would have paid for three dishes when we only got two. They then offered the salad for 50 % off. After trying to explain the cost to them they gave up and "gave me the salad for free", as they put it. The salad was even missing one component... I had to make a sandwich as soon as I got home.

The location is not that inviting, could be a bit more comfortable, everything is ordered digitally via mobile phone, so there is no service, only the drinks and food are served by the staff.

Great place for dining with kids 👌

A great place for business meetings. When it's busy, there aren't enough ordering kiosks.

Absolutely terrible service. Disrespectful and loud. There were five of us. When two of us arrived, he said it was fine, and I said if you can make two pasta dishes, five are fine. But he was nice - he completely freaked out. There's another way, sorry.

Highly recommended! The ambiance and the food are top-notch. A very pleasant, cozy atmosphere. Thank you, Mr. Görmez, for giving us such expert advice. The coffee :-) was super, super delicious. We'll see you again.

Mr. Görmez gave us a very warm welcome. The team was very friendly and accommodating, and the food was prepared with great care. Highly recommended. 💕

This was my second visit to Vapiano in Frankfurt and I had hoped to give my first, rather mediocre experience a fair second chance. Unfortunately, I was disappointed again. The food, like last time, was absolutely bland. Without a strong addition of seasoning, the dish would have had no flavor at all. I expect more than just lukewarm, standard fare from a restaurant. The absolute low point, however, was a hair in my food. Something like that simply shouldn't happen, no matter how busy or stressful it is. (The store was almost empty here, though.) It seems as if they rely on self-service when it comes to seasoning and hygiene. For me, hygiene and taste are basic requirements, but neither was present here. There certainly won't be a third time.

The food tastes great. The best thing is this special menu for 13.50. Absolutely fantastic. I can only recommend it.

I recently visited Vapiano and was absolutely thrilled! The food was fresh, delicious, and prepared with love. The service was also first-class – friendly, attentive, and fast. One small downside: The prices could be a bit cheaper. But considering the quality and the ambiance, it's acceptable. All in all, a thoroughly enjoyable visit – I'd love to come back!

I've rarely received such excellent service as I did from Mr. Görmez. You can tell he loves his job. The food was served very quickly. I can definitely recommend this restaurant.

We had delicious pasta, and the atmosphere, music, and service were great. We'd love to come back.

9:16 PM - Upon entering, you're approached - "Kitchen is closed." No apology - nothing! Open until 10:00 PM - Kitchen open until 9:30 PM! Then they act stupid - "Does that say that on the door?" It's the worst way to treat customers like that! Vapiano just doesn't need it!

The food was of the usual good quality. The staff was attentive and friendly. The value for money was decent. The location, however, isn't so appealing.

After training, I ate at Vapiano again today and would like to give a huge compliment to the chef (Mr. Görmez). The food was excellent!

worker Ivan was very friendly and did his job well (podarite emy treshky v gryzii)

I've been coming to Vapiano for years – the food is always delicious and of consistently high quality. But what makes my visit special every time is Mr. Gormez! You rarely experience such friendliness, warmth, and attentiveness in the service department. He always has a smile on his face, knows exactly what guests need, and always manages to make you feel welcome. A true role model for good service – many could learn a thing or two from him. Thank you for your outstanding efforts!

Though, on the expensive side, they still have the best service in Frankfurt, Germany. They have a variety of food like pasta and lasagna that tasted excellent.

The food tasted ok, but the ordering and waiting process was terrible.

Nice atmosphere with relaxing music and nice decor. A wide selection of pizza and pasta, as well as salads and drinks. The staff had difficulty understanding German. And the two pasta dishes came with the wrong pasta. You have a large selection of pasta, and then the wrong ones arrive. The staff didn't seem interested.

Very good food, many thanks to Mr. Görmez, who was very friendly and helpful with our orders. Everything was prepared to our satisfaction. We'll be back.

Nice food, fantastic service and very friendly staff.

Great service, very helpful and friendly, especially Mr. Görmez. Although we had trouble with the ordering link, he gave us excellent advice and explanations. The ingredients were, as always, very fresh, and the food tasted delicious. We love coming here.

The atmosphere was really nice, but the pasta was honestly quite expensive, at €17 in my case. The food was also quite greasy, whether it was pasta or tomato soup. The food was okay, but for the price, the regular Italian restaurant is definitely more worthwhile.

Unfortunately, Vapiano isn't what it used to be. The prices are high, and many dishes that were once available have been removed from the menu. Unfortunately, there's absolutely nothing special anymore, and the dishes are uninspired. I still go there every now and then; the food tastes good and the service is friendly, but it's no longer a special experience.

The food is delicious, the portions are generous, and with the new system, you can order at the terminal or directly at your table and pick it up at the counter. This makes it much faster than with the "old" Vapiano system. The staff is polite. It's always clean and there's plenty of space, so we didn't have to wait at all the last few times and were able to choose our own seating. A great place for a date or a family dinner.

It's a great place, whether you're a couple or a family. You order via a QR code, and then everything happens automatically. But you still have to pay at the cash register. The place is big. It has clean restrooms. And you can even watch the food being prepared. Really great. Keep up the good work.

Yes, great place to eat and enjoy

Not a single waitress speaks German, the food is subpar and water costs four times as much as petrol. Um, thanks but no thanks.

We ate at Vapiano a while ago. Up to now we have always had very good to good experiences, including at other branches. But this time something happened to us that made us stop visiting the Vapiano. You can now pay directly at the order terminal, which is what we did. After dinner we wanted to leave the restaurant and Keller came straight to us and shouted loudly across the room to his colleague whether we had already paid and pointed at us and I think that was a bit disrespectful. You could have asked something like that more discreetly, although I held up the box tomorrow, but the waiter wanted to get his own opinion and shouted to his colleague while other guests were still sitting there. Good hospitality looks different. The food itself was okay but we had ordered extra meat and there were only three or four cubes of meat in it for which we paid five or €6 extra. Overall, I would have expected a little more

Vapiano was much tastier before! In this store you get completely cooked pasta and not al dente! The pomodore also didn’t understand mozzarella! You don't cook it really dry at all but it's a total fail!!!!