Vapiano in Berlin

Vapiano is always good! This branch was just fine.

The pasta wasn't fresh; it was old, stuck together with a tasteless sauce. I've rarely eaten so badly. ABSOLUTELY UNACCEPTABLE!!!

It used to be my favorite restaurant. They used to serve good food in a beautiful location. Now it's just a beautiful location. The food has become incredibly bad.

Rather confusing way of ordering food- you need to order and pay through special automat, and then take food at one place, and beverages at another place and payment is in one check. So, we took our food and the check was taken from us. And it was not possible to get our cola.

I've been to this chain a few times. For an Italian abroad, eating well-made pasta is perfect. The place is bright and clean. Prices are normal, considering the quality of the product. The only flaw (for our group) is that someone could help you with reservations. Not knowing languages, it was complicated for us. For the rest, I can only compliment all the staff and management.

Food was good but self service is kind of confusing sometimes and it took a bit too long until my food was ready

The food took a while to arrive (it was also very busy) but it was delicious. The service was very friendly.

The food was good, but the atmosphere wasn't really nice.

It tasted as if no salt had been added to either the pasta dough or the cooking water. In Italy, pasta is quite salty, and I understand that an Italian restaurant in Germany would want to adapt its dishes. However, it seemed as if someone had completely forgotten the salt. My dish had many red elements on the digital menu. That was presumably meant to represent my small orange tomato. It took a very long time for us to receive the starter and main course, for some reason simultaneously. The drinks and dessert were served fairly quickly. Hot chocolate: the powder wasn't distributed at the bottom. Furthermore, I didn't order cocoa, but hot chocolate, and had hoped that it would be chocolate with hot milk poured over it. The pomegranate drink was explicitly labeled "pomegranate" on the front, with only a picture of a pomegranate next to it – on the back, it explicitly stated hibiscus with pomegranate aroma or flavor (unfortunately, I didn't take a picture of that)... is that allowed? Tiramisu: strangely sour taste; the white part had the consistency of melted, frothy ice cream. Unpalatable. The receptionist seemed annoyed that their unusual concept was unfamiliar, speaking very unclearly and quietly in the noisy restaurant.

Very long wait times when ordering via the QR code at the table. Others who ordered from the machine and arrived after us received their food first. The food arrived lukewarm and under-seasoned, both the pizza and the pasta.

I went to Vapiano again after a long time, hoping to have a relaxed meal with my toddler on Kurfürstendamm. What can I say? It was simply awful. My mushroom pasta was overcooked, and there was no sign of a cream sauce. Instead, it was a thickened, starchy sauce that tasted only of flour and fat. The mushrooms were mushy. I loved eating there when I was younger, but all that's left of those days is the name. With food like that (and high prices), Vapiano shouldn't be surprised that their restaurants are empty. It's a real shame.

The shrimp pasta is always great. The Margherita pizza is also really good. I usually ask for mushrooms on my Margherita pizza.I think it makes it even better. The service is a bit slow, but that’s understandable because they prepare everything fresh. Overall, it’s a restaurant with really good dishes for the price.

Excellent service. Delicious food, highly recommended.

I've only been to Vapiano a few times but this one's pretty cozy and isn't as crowded as some other I go here with my girlfriend to get pasta because she really likes their creamy garlic pasta. Quality of the food is good but everytime I eat here I personally feel like its a dirty pleasure because of the price. Don't get me wrong without any extras it wont cost more than 15€ but it just feels wrong to have pasta without cherry tomato, some parmesan on the side and rucola as well as a decent amount if meat. But the cost skyrockets from 10.95€ to 21€ due to extras while the portion stays small. TL;DR Good food, Cozy place (assuming good service as well) and decent pricing. Just avoid extras

Thanks to the new owner, the food is delicious, the service is great, and you feel welcome :) This is our new regular Vapiano from today onwards 🫶🏽🤌🏽

We had lunch today at Vapiano near the Berlin Zoo and had a really good time! It's definitely an excellent choice for those looking for a casual, good-quality meal. The atmosphere is spacious and welcoming, perfect for families with children. The staff is distinguished by their kindness and professionalism, especially the Italian-German manager, who knows how to create a warm, family-friendly atmosphere. What makes the experience even more enjoyable is the simple ordering system: simply scan the QR code to choose your dishes and pay independently, without waiting. Finally, the location is strategic, just steps from the Zoo, making it ideal for a lunch or dinner break after a day of sightseeing.

Excellent lunch deals, good quality food that is fairly priced with a more than generous serving and great staff. I come here every day for lunch and can only recommend it!

Great food, easy to order, but lack of information and a little wait for the food. But the food was absolutely fantastic!

Really delicious and a chill vibe

I had dinner with my friends at Vapiano. We tried their pasta and some starters. All of them were very tasty. We have also tried some cocktails made by Christos and they were exquisite. The stuff was very friendly and polite. The place is cozy and the location is convenient. I recommend it without a doubt!

The ordering system via QR code is very convenient. The food, as with all Vapiano restaurants, is delicious and fresh. The staff was incredibly friendly.

A big thanks to Ashir for welcoming me and helping me around to go through with my order even though the kitchen was about to close. He was very nice and super helpful. The food as always with vapiano was great for the price paid. Would recommend !

I hadn't been to Vapiano in years and was absolutely thrilled. Great service and perfect for families with small children. 5/5

Sorry, but everything there was just unacceptable. We ordered food with a starter and salad, and everything arrived with the main course. That was already a disappointment. The salad was pretty badly prepared. When I order salads before, they're usually fresh and look much better. This one was just thrown in, and for the price, like everything else there, there was very little of it, and it didn't taste particularly good either. For my main course, I had spaghetti Bolognese, but that was a complete disaster. The spaghetti was all sticky and mushy. And that's exactly how it tasted. Even cheap spaghetti from the supermarket is fresher and has some flavor. There wasn't much Bolognese sauce to be seen. So little meat in a Bolognese sauce, they might as well have served the spaghetti plain. For that insane price for food and drinks, I was really fed up. All things considered, even that price tag was too much. What a waste of money! I still didn't get full, and the bad taste lingered in my mouth all day. I can only advise against going to this place. It was an expensive lesson.

The ordering system and method are a joke. It's a disaster. The service is terrible. The place is sticky with filth. The food is okay if you know what you're getting, which is fast food a la Italy.

Excellent service, very good attention from the waiter Luigi

Vapiano delivered excellent, fresh, made-to-order food; the pasta was delicious and perfectly cooked. Our meal was truly elevated by our server, Ashir Highly recommended

Very friendly service (our glass fell and they insisted on cleaning it)

The most wonderful food and service

Good food, nice and relaxed atmosphere and really nice staff 👍 would recommend

Now managed by new management team, food was great, service was quick

Very friendly service and delicious food. The ordering system, which uses a QR code at the table, is also very cool and straightforward. We'd go back anytime 👍

Vapiano was great. The waitress was really funny and super attentive, made the whole meal more relaxed. The food was fresh and tasted amazing, you could tell it was just made. Good vibes, good pizza.

I've been a regular customer for years, but I have to say that Luigi has really improved the shop! The pasta was truly delicious, and you can tell that Luigi coordinates everything superbly and keeps things in order.

Food orders are only possible via mobile phone.

Super delicious food! Great service! I'll be back :)

Being able to order at the table is much better, and the service and food are also top-notch. I'd be happy to come back.

Super delicious food Great service, very friendly Thank you so much! I'll be back again and again

Great service, Delicious food, I'll be back again and again.

The table was cleared but not cleaned; there was an ant when taking the gummy bears out of the jar. The price-performance ratio isn't right. Too expensive.

Excellent pizza. The touchscreens for ordering need updating. They keep skipping. Waiting time is okay when the place is full. It's better to use QR codes for table reservations. The restrooms were unfortunately abysmal.

45 minutes waiting for a loveless plate of pasta.

Waited 45 minutes+ for our food, but it was good and the atmosphere was quite nice

Both the main course and the starter were good, and the service was very attentive and friendly, as ordering via QR code can be a bit tricky. Nevertheless, it was a nice visit and we'd gladly return.

A friendly and attentive welcome at the entrance, easy ordering at your table via a QR code, the food was delicious and the portions were generous 👌 Great value for money! If you're hungry after a shopping trip, Vapiano is the place to be 😊

You wait so incredibly long for your food, absolutely not what I once thought it was. I won't be back.

I suggest you steer clear. Zero organization, zero accurate information. Half the menu is missing. It's a total mess. No, no, no.

Vapiano used to be a paradise; I always ate the whole-wheat fusilli with tomato sauce and shrimp. Now I've been back after 5-10 years, and it's changed so much. The on-screen ordering system is a disaster; it feels like McDonald's. And the pasta was a disaster, too (it was supposed to be cheesy garlic, but it was olive oil, burnt pieces of garlic, and a bit of cheese sprinkled on top. Plus, the wrong pasta, and it was somewhere between al dente and rubbery). I could have done better at home with Netto products. Service was so-so. I wouldn't go back; 30 euros was definitely a waste. It's a shame; I've always loved Vapiano.

The food was delicious (pasta, salad, tiramisu, coffee). Great service. Very pleasant atmosphere. Ordering online with a QR code at the table is very convenient. This allows you to put together your own meal in peace and quiet. Very good idea! The food is then brought to your table. At the end, you pay online (with a tip, if you like). By the way: a big thank you to Luigi for his very kind and attentive hospitality. 😁 We will definitely be back. See you soon!

I’m disappointed of the quality of food / service in this branch . I tried different Vapiano at different countries , this was the worst. I used to enjoy the taste and quality of ingredients of their pastas ! This was just tasteless, chewy pasta ! Also, around 20 minutes for pasta to be ready.

Had a wonderful lunch there with friends. The online ordering went more than smoothly. The staff were very friendly and attentive. The Vapiano concept has been improved a bit. It's definitely worth a visit. It won't be the last time.

The food is delicious. The system of picking up the drink at the other side of the restaurant is really confusing. Good for if you want something fast.

It's okay. The Chill & Spice Restaurant is much better for the price and taste. (One street away)

It was easy to order & pay from the table. Service was kind and reasonably fast.

Back to basics 🙏 The usual delicious Diavolo Pizza is back, which is a good thing. I was there for lunch after a long absence. Everything was very pleasant, quiet, great atmosphere, friendly service, and clean. Great salads, the best soups and pasta, and once again delicious pizzas with good dough! The digital ordering system at the table is fun and works well—keep it up and keep at it, the concept is great. 😃😎👍

Food was surprisingly good. Took forever though.

We often go to Vapiano on Ku’damm and enjoy it. The service is very attentive and friendly, and the food always tastes good!

I always enjoy coming here. Top-notch food at an unbeatable price with superb service.

I do not recommend due to the delay in the order

It is incredibly bad value for money a zero I think they have replaced the chefs with the dish guards

We were on a family vacation in Berlin with our two children and were near the restaurant. It started to rain, so we went inside and had a good meal. The service was very good; the manager (who has been running the restaurant since around May 2025) even personally inquired and seemed very engaged. I can recommend the restaurant.

Unfortunately, the food wasn't good. We had penne carbonara with salmon. There was no sauce at all. The whole thing was just dry. The waitress didn't even ask if the food was good. We had the feeling everyone was a bit overwhelmed. We also ordered a pizza calzone, which apparently wasn't even on the menu. Only after asking were they willing to make the pizza. All in all, a disappointment.

The service was excellent, the food incredibly delicious, and I will definitely be back. A big thank you to Luigi for the great service!

The prices are a bit high, but the food tastes good. I can recommend their iced tea.

So damn good food and great service!

Very nice ambiance, good food, wide selection, very central location. Friendly staff who take care of each guest individually. I would come again.

Steep prices for small portions. I ordered the carbonara with linguine. The pasta was clearly overcooked, and the sauce had very little flavor. Overall, one of the worst carbonaras I've ever eaten. Considering there's no staff to take your order or bring it to your table, the prices are far too high. Only go there when nothing else is open.

I love Vapiano! The food is great, the ambiance and location are fantastic, and the service is also excellent! I'm always happy to come back!

Since a new operator took over in 2024, lunch breaks here have been a real pleasure. Great food, table service, friendly staff who chat or just give a smile. It's just what you're looking for. I enjoy coming here regularly.

Super friendly staff. The restaurant manager changed three months ago, and they're now focusing on being more customer-friendly. The food was also delicious. I hope Vapiano continues to exist.

You have to wait to be seated but for 15 min nobody came… Food is good and service generally too but understaffed… way to go…

Great Vapiano, great location, friendly staff, and delicious as always. Keep it up, we'll be back.

I’ve been to quite a few branches of this chain, and my general feeling is that since COVID and the chain’s temporary closure, it hasn’t returned to what it once was. I’m not sure why, but it’s just not the same anymore. The very first branch I ever visited was in Berlin – the one at Potsdamer Platz. On this visit to Berlin, 12 years later, I went into that same branch because it happened to be near my hotel. I ordered pasta arrabbiata because I enjoy spicy food, but unfortunately, what I got was more like pomodoro – just a simple pasta with a basic tomato sauce. The dessert was served in a jar and seemed to have “cut corners” by using less mascarpone, creating an empty gap beneath the strawberries on top. The price doesn’t justify the visit – and certainly not the quality of the food. Sadly, I had a similar experience two years ago at another branch in a different country. It’s a shame, as I used to really enjoy dining at this chain.

A cozy place. The food is very tasty and at fair prices.

Well managed restaurant. Always like the vibe in vapiano. Nice food nice music. Also great to see the staffs are helping each other giving a positive image as well.

The food was tasty, a little too salty but not dramatic. Service was lacking this time because they didn't have takeaway containers/boxes like the sauces because if you're on a long journey the sauces mix with everything

Very good value for Berlin. Very friendly staff. Delicious food and not too time-consuming.

The bread could have been fresher, but the rest was excellent. The C salad is highly recommended! It's a bit pricey, but the atmosphere is very pleasant. We love coming here when we're in Berlin.

Worst Vapiano I've been to... We waited 40 minutes for our order. When we asked where our order was, they said they'd forgotten it. After 10 minutes, our food arrived, and it was wrong... simply embarrassing.

...went to a Vapiano for the first time in a long time. Ordering at the terminal took quite a while. But that wasn't just the case for us; all the other guests were as well. The food was good, though, as always.

We returned after 10 years and the food is still very tasty, fresh and Luigi is very kind in everything.

We were there as a couple with our baby and had a fantastic day! The food was delicious and the service was extremely attentive – they even took special care of our little one. 👍🏻🍼 Highly recommended and we'd love to come back! 🍝✨ #Vapiano #TopService #FamilyFriendly #Berlin

The variety of dishes is wonderful. There's something for everyone... Even though we had to wait quite a bit on our first visit, the service was very attentive, and we got delicious pizza and pasta. We'd love to come back.

Only 2 ordering machines staff team was hardly understanding English me and our family won't be back.

, Robots in Italian restaurant You get get service by the table or order from a screen inside. Tasty food reasonable prices.

Vapiano used to be much, much better. The food simply tasted better. Our pasta order was incorrect. For example, the pine nuts were missing; something was removed from one portion of pasta, and the same was missing from the other portion. However, it came at a hefty price. The worst of it came with the pizza. There were one or two long, thick, black hairs on it. The pizza was returned, but unfortunately, there was no apology from the waitress. My appetite was gone.

We've been going to Vapiano for years whenever we're in Germany, in nine different cities so far. But the food here in Berlin Charlottenburg was truly wonderful, including the absolutely best risotto of any Vapiano we've visited!

May 2022…We went in several times to eat……. It is true that the food was very tasty, there is nothing to say.. But what was beyond criticism was the service at the entrance.. The hostess probably realized that we were tourists so she did not take it seriously compared to the locals who received a different attitude and an explanation of how to behave in the place. That it is basically a restaurant to order and take yourself (like our Aroma) And it is a shame that this is how you welcome a tourist….. The attitude there really sucks and they must do something about it👎🏿

This is truly awful. The food was dry and had been sitting in the fridge for days, tasteless and disgusting. The service is terrible, and they even ask for tips. I will definitely never come back. One star is too many.

I ordered a pasta Bolognese, which arrived cold at my table. But you have to take a seat first, place your order via QR code, and pay before the food is prepared. And since there's no table service, we didn't tip "in advance," mind you. So I guess the beef and beef Bolognese didn't taste good at all, aside from the fact that it was cold anyway. Considering the poor quality and completely overpriced, this was our first and last visit to this branch. We've had better experiences at other locations, quality-wise. Here's a photo of the huge portion 😂😂😂 for €14

Excellent coffee! And great desserts!

Delicious food at reasonable prices. Easy online ordering, or ordering on screen.

Service over-mechanized, remaining humans wonderful. Food tasted boring if at all, Spaghetti overcooked, experience underwhelming. Fatty tables full of breadcrumbs.

Unfortunately, I don't understand Vapiano's service concept. You can either order at the terminal and then get a buzzer/pager and pick up the food yourself at the counter, or you can order via smartphone at your table and have everything brought to you. If you order at the terminal, you pay directly with your card at the terminal. If you order at the table, you pay later at the counter. I find this dual approach completely confusing and illogical. Either you serve at the table and take payment there, or you're a fast-food restaurant and the customer does everything themselves. At the same time, there are so many service staff rushing around who don't even know what their role is. I don't think Vapiano itself knows exactly what they want to be—a serious restaurant or a McVapiano?! The coffee was excellent, by the way! You can have a cappuccino with oat milk.

Service was lackluster, the salad was rather lackluster, but the pasta was good. Table service for drinks didn't work. Everything is now app-based, with its pros and cons. Added to that is the train station atmosphere.

I have dined at many Vapiano restaurants across Europe and have always been impressed by the consistent quality and value. Unfortunately, my recent visit to the Vapiano in Berlin was, without comparison, the worst experience I’ve had with the chain. We ordered two kids' pizzas, which are usually generous in size, nicely made, and of good quality. However, this time my children were incredibly disappointed. The pizzas were no larger than the size of my hand, thick, and so overbaked they resembled crackers. This was a huge letdown, especially considering the much better standard we’ve come to expect from Vapiano locations in cities like Prague and Gothenburg — and to make matters worse, this Berlin location charges nearly double the price. The meals my wife and I ordered were equally underwhelming — bland, lacking in flavor, and just uninspired overall. On top of that, we had to wait 45 minutes for our food to arrive. By the time we were served, our children had already finished eating long ago. To top it all off, the restaurant automatically added a tip through their QR code ordering system, which felt greedy and presumptuous. It was frustratingly difficult to remove this added charge, which should always be a personal choice. All in all, this experience was far from what we expect from Vapiano. The quality, value, and service were all well below par. I hope this location seriously reconsiders how they operate, as it damages the otherwise good reputation of the Vapiano brand.

We had one pinsa and one pasta. The pasta was probably cooked earlier and was therefore very dry! Tasted okay! Unfortunately, the tables were dirty, and the waitresses were leaning on their tables and looking bored! Unfortunately, it used to be much better!

Simply not! Starting with our table, which was absolutely filthy. Since all the other tables were just as filthy, there was unfortunately no alternative. 14 euros for a mini portion of pasta that tasted of NOTHING and was served with a watery sauce. The second pasta was partly raw. The pinsa also tasted of nothing. The bruschetta was also tasteless. Then we were served dessert first, followed by the main course later. Who on earth does something like that? The service consisted of taking our order and quickly wiping the table in a few places (only after being asked to, of course). Never again!

The food was lukewarm, tasteless, and dessert was served first. Tables were dirty and sticky.

As always, good food and friendly service. Ordering is MUCH easier now with their new system ⭐⭐⭐⭐⭐⭐