TGW Systemgastronomie GmbH in Overath

It's okay in itself. What bothered me, however, is that there are no accessible parking spaces and the entrance is quite narrow. I have a child who uses a wheelchair. It was quite a hassle getting her out of the car and back in again. A similar situation arose in the entrance area. Our wheelchairs kept getting in the way. This should be improved, as we're certainly not the only ones with a child who uses a wheelchair.

The food was delicious and the owner was very friendly.

...At first glance, everything looks relatively tidy, and the service also seemed very friendly. When we entered the store, our attention was drawn to the people behind the counter who had found a seat by a door leading outside, taking a nap. After placing our orders, we saw how many fries and meat had been pre-fried, only to then rot miserably. We don't want to know how many days all that mess had been sitting there... There's also a language barrier. The nice lady barely understood a word. When I tried to change my order again during the order process, she replied with a lisp that I only understood after repeated questions. Therefore, changing the order wasn't possible. I wanted to visit Ossi 30 because my father used to go there often for a while. The sauces we ordered and paid for were forgotten, not only for us but also for the only other customer. When the lady was pointed out, she became angry and loud until she realized the nice customer was right. The music was playing very loudly. My guess is that they certainly don't pay GEMA fees. ...my father was shocked and sad about what had happened to the store. Conclusion: Unfriendly, rude service, and soggy fries... We won't be coming back and no longer recommend the whole thing!