McDonald's in Overath

Competent and friendly staff, food delivered as ordered, not a long wait considering the number of other customers and the food tasted as you would expect from McDonald's, or completely sufficient for the price and if you expect much more A fast food restaurant obviously isn't the right place.

We bought something to drink but there were no straws available

Best Maces in the Cologne area.

Bad service, overwhelmed employees and long waiting times. The employees were overwhelmed by the volume of orders and were unable to respond to complaints or problems due to their lack of German language skills. This isn't a problem in itself, but the employees sometimes became rude until someone else helped. Ordering took a total of 60 minutes (complaint after 40 minutes). Our order was forgotten and still arrived at the table cold.

Never been so shocked. Of course you don't expect first-class food at McDonalds, but I've never come across anything like that in my life. Not only do the toilets smell worse than the Berlin subway, even the chairs and benches are full of this smell. To make matters worse, we waited over 20 minutes for an ice cream café only to be unable to get one. The only positive thing I can report is that we got our money back. Then it's better to get something at the gas station next door.

Air conditioning was set super cold, a bit uncomfortable. Food was ok.... Breakfast pancakes were more dry biscuits than pancakes.

You can forget about Overather McDonald's, you get cold food and now we wanted to try again to see if it had changed. We also wanted to order with the app and since the cashier made a mistake, of course the points I had collected were gone and you can use the other coupons Redeem only once means I couldn't redeem the coupon because the gentleman canceled my order and had to re-enter it, so we didn't get any food as planned with app points and coupon and my app points are now gone too, thanks for that Nothing, I'll avoid McDonald's forever from now on, I'd rather go to Rösrath where you have warm food and everything works there. I wouldn't give it any stars at all.

It's a shame that you have an ice cream in an order ready so early...that it just sits there for minutes and at some point you are called and the ice cream has turned into a milkshake. Shouldn't you finish something like that last? And the food was also cold... I have no words!

The quality is getting worse and worse, the burgers are flat like pancakes, the sauces are hanging in the box (packaging) and the price is rising more and more

After a long time I was in the mood for a Mc Rib again. After I recovered from the price (€5.95), the culinary treat was delivered to my driver's door. Then I just drove over to the Tüv. As soon as I reached into the bag I had a hand full of sauce because the outside of the box was messed up. Inside then 2 liters of sauce and a joke of meat. Should I eat this with rubber gloves? It's unbelievable what you can get here for €6! This was really my last attempt at McDonalds! Simply underground!

An absolute disgrace.... The burgers are getting smaller and the prices are getting more and more expensive... Never again.....

Waiting for our food for 30 minutes... I thought that was fast food❗️ really crazy The employees should hurry up ❗️❗️❗️

It's really outrageous that we've been waiting for our food for 40 minutes... 🙄😤 The employees are as slow as wheelchair users without arms!! I thought that was FAST FOOD⁉️ Lg

Only the employees are very friendly. The rest... If you leave money here, you don't have to be surprised at what's happening to our world...

15 minutes in the drive in, they don't get caught up here, not the first time! Thank you, that's it for this outing. I'll look for alternatives!!

First I received a cheeseburger without cheese and then I got the same burgers back with a dry slice of cheese.

I rarely go to McDonald's, but I have to. And I still prefer to eat a Big Mac with fries 😋 and that comes with a Coke 😂

August 26, 2024 The tables were clean. We didn't have to wait that long for the food. The hamburger royal cheese, chicken mc nuggets, fries, netted potatoes, everything was fresh and delicious. We always like to come here when we are traveling on the highway

You get what you expect. But good food looks different. Unfortunately the prices are totally off the charts.

It's unfortunate that one word encompasses everything.

Unfortunately, I had to wait forever for my chicken nuggets, so the milkshake I ordered for someone else had already melted completely, and the fries and the burger were completely cold.

Some of the employees are very hollow and speak bad German

Food was fresh and really hot. The restaurant very clean.

Tables are not cleaned, cobwebs everywhere. We had to clean our table ourselves.

Worst Chicken César eaten. No hard cheese on it, no croutons. Caesar sauce was made with regular sandwich sauce. Not again. Bah

Like every time, you first have to check in the MC Drive whether everything is there. Burgers in the wrong packaging make things more difficult. Employees completely overwhelmed and unstructured. I really don't know why they always put so much pressure on themselves. Even if nothing is going on: Fast Faster Even faster and in the end everyone is dissatisfied. The management needs to be fired!

Food was very fresh. This McDonald's is very hygienic the tables are disinfected.

Ordered several times in drive. Incomplete in several cases. Complaints are not responded to. This wouldn't have existed when secret shoppers still existed. The employees should also be properly trained so that they would not be so overwhelmed. It's a shame, but it's too expensive for that.

McDonald’s just 🤷🏽 A lot of the employees don't speak much German, but they're all very nice.

People often forget to pack food after ordering. But that's really annoying. Forgot to pack another burger even though I paid for it.

Very nice staff, got my food quickly, everything was clean in the restaurant. Perfect, what more could you want. I'd love to come back when I'm nearby.

Food quality different compared to other countries (germany). Atmosphere depressing, need more space and renovation. Service is nice dough!

Half of the order was forgotten, not very clean and none of the staff spoke German well…. Toilets weren't clean either. No recommendation from me.

Very beautiful and the prices are nice

Eating is fine, but the few parking spaces are also tight. All in all only a maximum of 2 stars

Very nice restaurant with a pleasant atmosphere, service staff were super friendly and helpful, thank you, always happy...

The only thing I personally like is the Mac Rip

This is what my breakfast looked like 😵‍💫 Someone didn't have the strength to wrap this? Ok, I've had enough💪

Clean, friendly will come again.

Missing products once again and paying several euros for nothing...soon I'll be stopping the car until I've checked everything.

Hello everyone. I've never seen a bad McDonald's. Many thanks to the employees for their work. P.S. Please throw anything that has fallen on the floor into the trash.

Nice McDonalds but I didn't like the guy!!!

Ordered something to take away four times, purchased goods were missing twice and once cold goods were definitely packed. The last time was the highlight: what was never bought was packed up. I'll never have enough again, my complaint hasn't been responded to.

Goods are always missing when you take them away. I now believe there is a method to this. It's also brilliant: cash in and deliver nothing. You can't make that much profit with anything else.

Vegan nuggets were ordered. When we got home we noticed that the nuggets could not be cruelty-free and were probably made from dead animals. I called and the employee said you should always check the products you receive as a customer at the checkout. The packaging shows that they are not vegan, the employee in charge is sure that he made them vegan! 100% just put it in the “wrong packaging”. I wonder if the seller who packed it or the man in the kitchen made the mistake. And how the seller can be 100% sure of the thing.

We ordered 2 classics of our choice in the MC Drive app, as well as the apple turnovers from the app range. Apart from that the change was first forgotten and there was a big mess with other customers. At the end, when we had already moved on, we noticed that we had paid more than we calculated for both orders. In total we paid 4 euros too much that day. Unfortunately no receipt and nothing more, just annoying...

Just normal McDonald's, nothing more and nothing less 😃

Had Tom Kaulitz's new burger. It was really tasty. I can only recommend. The fries were super fresh and had a real bite.

Nice clean McDonalds, food was as expected

Food Kahn quickly was hot and tasty

Typical MCD. Staff seemed unmotivated during our visit (but that's a snapshot). We couldn't find a place in the building where the air conditioning didn't blow too cold.

People often forget something... fries or sauce... Wait, McDonald's...what can I expect... Often the napkin or wet wipe is missing with the Mc Rib

Ordering was very quick and tasted good.

In recent orders there are always missing items or not the goods that were ordered.

Too cold. Daughter has been sick for two weeks now. Do you run the air conditioning so cold to keep the time spent sitting short? Really very uncomfortable.

MC stop Air conditioning permanently COLD, AT + 5 outside temperature Staff overwhelmed with turning down the air conditioning

The ambience was the most beautiful. This McDonald’s really makes you wonder, how much do you hate your customers? The food comes incomplete and absolutely carelessly prepared. I knew that at McDonald's you have to check every time whether everything is in the bag. But I didn't think that next time I would have to check every burger to make sure it had the right number of pettis on it. I and two citizens ordered a double chili, a cheeseburger and a hamburger royal cheese. Both citizens were missing a patti each. And I think it shouldn't be like that...

Breakfast was almost cold before we sat down. It felt colder inside than outside and that was on March 24th Minus temperatures outside.

Positive: It was clean and there wasn't much going on. Negative: Our order, which was quite leisurely, took over 20 minutes. However, the burgers and fries were cold. It was also very, very cold inside without a jacket. Apparently the air conditioning was on. You could feel it clearly. With a general outside temperature of 13 degrees, it's actually not necessary.

Ambiance? It's just like all McD's. Waiting times are appropriate depending on the number of visitors. But the food is always fresh.

Totally annoying the endless queues at the drive inn to get to the main street!!! Also dangerous!!! Because there are always too few or incompetent employees!? There's only something like this in Overath, I've never seen anything like it!!! The quality is also mostly bad. This time it took 45 minutes!( Still no improvement in sight!!!

Very nice staff, but the best thing was that there was really fresh and hot coffee. Great👍👍👍

Really bad! Once again! Unfortunately. Rooms are cold, dingy, service was okay. Once again the surprise in the Happy Meal was forgotten, the fries were upside down in the box and the drink was placed on top of the fries and nuggets. Completely unnecessary. The menus were all incomplete. The advertised Royal TS with warm liquid cheese sauce was a total failure: we received a cold burger and the cheese sauce was chilled. The fries were good.

Quick to prepare and everything hot, just as it should be

The breakfast was inedible and the portion was not for the price. The rolls are reminiscent of an old sponge

The staff is friendly, the rooms are clear and in good condition and the waiting times for food are short. Large, very tidy store. The staff are friendly, the premises are well laid out and in good condition and the waiting times for food are short. Large, very tidy shop.

Very clean 😉 Very nice staff, everything freshly prepared. Can happily recommend it. Some branches can learn a lesson from this 😉

Good McDonald's. Fast service, clean and employees who have an eye for what needs to be done.

It was so cold in the restaurant that it was unbearable. At most, my winter jacket was never worn out again.

The store is incredibly cold and littered.

This is my McDonalds of choice! The food comes to the table fresh and quickly. I find the employees very nice. They often have a good atmosphere among each other and you can tell. You're doing a good job!

Tables not wiped down, rubbish from previous guests on tables and benches. Not recommended

Given the quantity and price ratio, you can also eat out in a real restaurant for the same money.

You should let it go. The burgers are always cold and soggy.

This BK already has a new design and therefore appears very bright and somewhat clinical. The old US style design was more comfortable. Food and service are good here.

A neat and clean McDonalds. I was there once and ordered a Mc Menu and everything was as it should be.

The service was very friendly and the food was delivered quickly and completely. I can't judge the ambience, I favored Mc Drive

I found the food comparatively tasty and freshly prepared. Staff was friendly :) but there was something very fresh to eat in terms of the climate. The jacket had to be kept on

Cold fries, almost non-carbonated cola. But the store is clean.

great, very good experience....

Just McDonald's. Fries, as always, cold and soggy, and Sunday evening as full as ever. The poor minimum wage workers do their best. See you in 2-3 years!

Taste was good What a fantastic meal I really liked it

Mc Drive Taktik ist eine Zumutung. Teils Rückstau bis an die Kreuzung. In der McDrive Schleife stehen maximal 2 Autos

Hervorragender Service und Personal. Abzug weil es extrem kalt im Lokal gewesen ist und die Heizung abgeschaltet aua war. Im WINTER! Heizkosten sparen ok aber ich möchte nicht frieren bei der Essensaufnahme. Dann kann ich auch zu einer Wurstbude fahren.

MCD halt, wer es kennt der weiß was er findet. Alles ok, sauber,nett, freundlich und schnell. Da gibt es nichts auszusetzen.

Ohhhh ich hatte mich sehr auf die Shrimps gefreut. Leider nicht mal Ansatzweise wie Sie früher mal gewesen sind. Eine gefühlte dreifache Menge an Teig, wobei nur das äußere dann etwas knusprig wird. Aber selbst das war hier nicht der Fall. Sorry das war gelinde gesagt für die Tonne. Naja am Ambiente ist halt auch der Gast mit Schuld, wenn er seine benutzten Tabletts stehen lässt. Die ältere Dame versucht glaube ich ihr bestes zu geben. Fazit, wird wohl erstmal mein letzter Besuch dort gewesen, bis ich mal wieder Heißhunger bekomme. Für knapp 17 Euro kann ich viel besser Essen gehen

bei meinen heutigen Besuch möchte ich besonders ihren Kompetenzen und überaus freundlichen, charmanten Mitarbeiter Herr Stenz loben. Merkt man, dass er eine sehr große Bereicherung für das Team ist. Wir kommen auf jeden Fall noch mal und bedanken uns für diesen freundlichen Service.

Wir gehen gerne zu McDonalds, aber ich war etwas Enttäuscht, dass nur bis 10 Uhr Frühstück ist 😆 Wenn man vor Ort isst, klappt alles gut. Im Drive In muss man für Gewöhnlich sehr lange anstehen und wenn man Pech hat, ist es schwer zu bestellen wenn der jenige am Drive In nicht so gut Deutsch kann bzw. Versteht. Aber nichts was unlösbar ist 😆 Wir waren bis jetzt immer relativ zufrieden mit diesem McDonalds

Freundliches Personal, gutes Essen.. immer wieder!!

Sehr nett Kollegen. Weiter Empfehlen.

Das McDonald's in Overath hat sich als herausragendes Restaurant erwiesen. Die Sauberkeit des Lokals ist beeindruckend, und das Personal zeichnet sich durch seine Freundlichkeit und Effizienz aus. Die Vielfalt im Menü bietet für jeden Geschmack etwas, von klassischen Burgern bis zu gesunden Salatoptionen. Die Zubereitung der Speisen erfolgt zügig, ohne dabei die Qualität zu vernachlässigen. Besonders hervorzuheben ist die angenehme Atmosphäre, die sich positiv von anderen Fast-Food-Restaurants abhebt. Das Restaurant bietet sowohl gemütliche Sitzbereiche als auch eine kinderfreundliche Umgebung. Die Mitarbeiter sind stets darauf bedacht, den Gästen einen angenehmen Aufenthalt zu ermöglichen. Die Drive-in-Option ist gut organisiert und sorgt für einen reibungslosen Ablauf, selbst zu Stoßzeiten. Die Preise sind angemessen und spiegeln das gute Preis-Leistungs-Verhältnis wider. Alles in allem kann ich das McDonald's in Overath uneingeschränkt empfehlen. Es überzeugt durch hohe Standards in Sauberkeit, Service und Qualität der Speisen – ein Ort, der für eine schnelle Mahlzeit oder einen geselligen Abend gleichermaßen geeignet ist.

Kann diese Filiale nicht empfehlen, da für uns in selber Distanz eine absolut empfehlenswerte liegt. Die Overather Filiale vergisst oft etwas, es dauert lange, das Personal wirkt sehr gestresst. Oft sind Produlte nicht verfügbar oder als Coupon nur in der Mehrwegvariante vorhanden. Dass man damals bei den Coupon-Aktionen nicht mitgemacht hat setzte dem ganzen die Krone auf. Insgesamt also okay wenns nicht anders geht oder man auf der Durchreise ist. Wenn man die Wahl hat, lieber woanders hin..

Ein Drive wie ich es erwartet habe

Sehr gutes Essen und freundliches Personal

Essen war frisch. Allerdings funktionierte nur eins von sechs Terminals zur Bestellung ubd die Wartezeiten waren extrem lang.

Stolz als Rösrather auf unser McDonalds✌️

Leider ist immer der Milchshake Automat defekt

McD wie üblich. Service und qualität fallen jährlich leider. Insgesamt zu teuer.

Freundliches Personal, gutes Essen ( wieder vor 12 Uhr) ein Stern Abzug da bei den Klos weder Papier war noch jemand den Müll weggeräumt hatte der in der Toilette lag.

Mcces halt. Da gehen wir nur im Notfall hin und wenn nix anderes in der Nähe ist.