Sultan’s Restaurant in Kiel

The boss is very bad and he lies so much, but the employees are very nice and helpful

It's all ok. The Turkish waiter was very nice, top!

I've eaten in almost every city in Germany and have never seen anything this bad. The food is very bad, the service is very bad and expensive. Twice, even though I wanted the food without onions, they brought it with onions, and even though I wanted it well-cooked, they brought it undercooked. Also wrong food and waiters were very moody. They also gave very bad service. They made us wait for a long time and gave very bad service. I definitely wouldn't recommend anyone to eat here. Ich habe in fast jeder Stadt Deutschlands gegessen und noch nie etwas so Schlimmes gesehen. Das Essen ist schlecht, der Service brandneu und teuer. Zweimal brachten sie es mit Zwiebeln, obwohl ich das Essen ohne Zwiebeln haben wollte, und obwohl ich es gut gegart haben wollte, brachten sie es ungekocht. Auch falsches Essen und Kellner waren sehr fettig. Sie haben auch einen sehr schlechten Service geboten. Sie ließen uns lange warten und boten einen sehr schlechten Service. I'm sure you'll have a good time.

Unfortunately, our visit to the Sultan Restaurant was very disappointing. As soon as we entered we were greeted rudely, as if we were unwanted. The service also left a lot to be desired - the staff was inattentive and made little effort to fulfill our wishes. We had to wait a long time before we could even order, and even after that it took forever for the food to arrive. Overall a very unpleasant experience. We certainly won't eat here again!

Unfortunately, our visit to the Sultan Restaurant was very disappointing. As soon as we entered we were greeted rudely, as if we were unwanted. The service also left a lot to be desired - the staff was inattentive and made little effort to fulfill our wishes. We had to wait a long time before we could even order, and even after that it took forever for the food to arrive. Overall a very unpleasant experience. We certainly won't eat here again!

As soon as we entered, we were greeted coldly. We waited for 40 minutes for the food. Even though we were not customers, the food that came was not at all what I expected. They do their job from scratch. I will never think of eating here again and I would never recommend it. I hope you can please warn your staff and take action as soon as possible.

Food tastes very good and very nice service.

You can't go wrong with it! Solid Turkish restaurant. Very friendly and competent service. Really quick to prepare, very tasty!

I thought it was a good place but it wasn't, no food came to the table and we were kicked out by an employee working there with bad words and bad treatment, I hope the owner of the business will look into this situation and not victimize people.

Worst service I've ever seen, unfriendly and unprofessional, doesn't come when you want to order, reacts irritably. I can't say anything about the food because the waitress picked it up but didn't bring it before the train came.

What an unfriendly guy at the reception 🤮 good thing he didn't want to give us a table because we were with a stroller....🤮

Unfortunately, we were bitterly disappointed. The meat on our doner kebab plates was only lukewarm and completely flavorless, and you pay €14 for that. The salad had a very sweet sauce, as if someone had poured sugar on it. Quite loud music was blaring in the background.

Very friendly staff and very tasty :)

The most boring kebab I've ever eaten. Bread totally weird and sauces with zero seasoning.

We went to this restaurant for the first time. We were warned from the front door that there was no grill and no chips. There was a desire to get away from there immediately, but still we decided to stay with my husband and that was our mistake. We ordered a pide, two hot dishes and drinks. In the end the pide forgot to bring us, we had to remind her several times. Very rude staff.Bad mood. I do not recommend this restaurant.

Our visit to Sultans today was so disappointing compared to the previous ones! My bulgur was swimming in oil, my meat was dry and hard, small salad side dish, no dressing. My husband wanted a menu with fries... no fries there 😠... they simply shouldn't be available in a restaurant! My husband can't tolerate bulgur and rice! So he ordered a kebab. Which we then returned because of cold bread, dry meat and, rather significantly, as a children's kebab. I didn't expect friendliness either and so a new one was grumpily served, which was at least warm. In contrast to before, we are so disappointed... and say: we don't have to have it again. In this sense "Bon appetit 😬" Now there is the question of how much a meal cost... without fries there is no meal and therefore less money spent.

I bought a kebab plate there at 7 p.m. It was really a huge portion. It was really delicious and at 11 p.m. I went back to see if the portion had become more or less. It was a huge amount. It was really delicious 😋.

Unfortunately, it is always disappointing, the cut meat is cold and we sell it that way, and they always ask the customer if they would like chicken because it has been left lying around for a long time, the lahmacun and dürüm are also cold and wobbly. Customer satisfaction is not really taken into account here.

Nice restaurant in the train station, but thanks to the nice atmosphere inside you hardly notice that you are in a train station. Everything is still very quick, very tasty and there is always flatbread with tzatziki and hot sauce at the front for free.

Everything is always tip-top and flawless! Food great, service great, friendliness great. The menu is typically Arabic/Sultan. There are no wishes left unfulfilled.

Food, i.e. kebab and pide, is good. No extra requests were possible, and when the food was mixed up and we pointed it out, she became almost unfriendly.

Thank you very much, I come regularly and appreciate your good quality and friendliness

In short: very tasty food, very large portions, good price The service was very good and we didn't have to wait long for our food, even though there were 8 of us who showed up. The portions are more than sufficient and correspond to the price. Gladly again :D

Always great food in a great atmosphere. There is also great service.

Super tasty food, since it's in the train station it's quite hectic. I still felt welcome. Sultan Platte is recommended.

All the employees were very, very friendly The food tastes very good and very fresh

Conveniently located at Kiel train station, delicious food at reasonable prices and good service. Highly recommended.

A great Turkish restaurant right at the main train station in Kiel. Very nice atmosphere and delicious food. Good price performance.

Fantastic food, quick and uncomplicated Unfortunately it's often very full but you can always get a seat pretty quickly

We were there twice in a row, Friday evening and Saturday evening, because we really enjoyed the food and were thrilled. The shop was always full and the people looked very, very happy. But waiters could have a smile on their faces It's all about the food. We were warmly welcomed and assigned a place, quick and especially the bread with the dips that you always get were very tasty. I can only recommend it. Great, keep it up, you guys are great. Kind regards

Very good but therefore also expensive

Very tasty and really Turkish 🇹🇷 I'd love to come back

I only came to eat a little to say something, of course I was already there and it was fine. But what upsets me is that I was there today and asked for a bucket of water because a trash can was burning in front of the store. But the female waitress just teased her that she didn't have time for it and rudely chased her away. Conclusion for me, anyone who has so little humanity to put out a fire that is in front of his shop no longer needs me as a customer. And you should hope that you get some help, for example. Sometimes burning.

Very nice everyone, and very tasty

“I ordered a kebab, but unfortunately the bread was old and completely fell apart due to the dryness. Overall, this was by far the worst kebab I have ever eaten.”

Great service and super delicious food! You'll be happy to come back here.

We are visitors from Lower Saxony and were in Kiel over New Year's Eve and wanted to eat something on New Year's Day and Sultan was right because we stayed overnight nearby. So I looked at the recessions and can confirm what people have written in the last few weeks and months! Service unfriendly! We wanted veal because we were told there was only chicken even though there was a veal skewer, so we said there was veal hanging there but it was reserved 😂 Someone else had this lie from customers in the last few weeks! Not worked hygienically! Doner kebab very lean, little content and generally the food was not tasty! And the prices are no longer normal!!

Very tasty but unfortunately a long wait

They got the order wrong, it just gets worse, the food is ok, the service is bad, they don't even listen to what we say

Parking available within walking distance. Right at the bus station and train station. Payment possible by card or cash. Staff friendly and attentive. Food and drinks are quickly brought to the table. Large selection of food and drinks. Large portions. Street sales and restaurant seating.

Friendly staff, nice atmosphere and very good food, also to take away!

Nice food with central location at Kiel.

Delicious food! My son (6 years old) swears by the Pide. Best Turkish restaurant in Kiel! Update 12/24/24 Food is still delicious, but service has become a disadvantage. You had to demand the bread. The dips that were usually served didn't come. (I also experienced them on the last 2 visits) A couple who had looked for a place without instructions were reprimanded by an older waitress who I didn't know (the boss? (very unpleasant for me). I'm excited to see how the restaurant develops!

The food overall was decent, but it had its highs and lows. The meat was okay, nothing spectacular but adequately cooked. The fries, on the other hand, were quite tasty and definitely a highlight of the meal. The salad was good and fresh, adding a nice balance to the heavier items on the plate. While the food might not have been extraordinary, the quick and attentive service made the dining experience more pleasant. Overall, it's a place worth considering if you're looking for a quick bite with decent fries and good service.

Bread repeatedly dry because it was already toasted before you ordered and has probably been lying around for some time. (To go kebab)

I was there for the first time today, everything was very good! I'll definitely come back there!!!

A very good overall impression. Delicious. Extremely friendly staff. A bit loud.

I had a kebab and börek with spinach. Highly recommended!

Very tasty food and nice atmosphere!

I've been coming several times. Food is average, acceptable. But there is always a problem with the service. Last time I ordered cubed pita. I waited for a very long time, they brought another pita, when I told them that I ordered another, they said if you want to change it, we can change it, I couldn't wait any longer, I accepted. However, the problem is that the pita was not made fresh, they heated it on the edge of the oven and brought it to us, it can be seen from the contamination under the dough, the bread and the meat. It doesn't suit me, I would be ashamed if it were me. Correct me if I'm wrong. I've been making the same mistake here twice, it was my last chance, never again.

After your holiday in Turkey, it's just the right thing to reminisce about.

I and my daughters liked it. Good and fast service, good food, pleasant atmosphere

Very nice service and delicious food

This evening I was really hungry and waited a lot to get something to eat afterwards. The food was good but all the dishes and salad smelled a lot. I couldn't eat well. The food remained complete but I still paid.

THERE IS NOTHING TO ISSUE FOR ME. ALWAYS FRIENDLY, CALM AND DELICIOUS

At the time of my visit it was very busy and there were no tables. At 6 p.m

Cozy restaurant at a late hour. Food delicious service fast

The food was terrific! Very well seasoned, fresh and prepared with a lot of dedication. The service was more than attentive, without being intrusive. We'll definitely be back!

No comparison to before... Ordered a plate of kebab for 14 euros and got a touch of meat and even saved on the rice. Unfortunately going somewhere else

Ordered with rice, got with fries instead. So I asked for extra dressing because of the dry fries, but they said I had to pay extra for it. Poor service and greedy owners.

Food was delicious and staff was super nice, everything was great.

Pleasant atmosphere, very tasty food and friendly service.

Very nice shop, the kebab tasted very good and the waitresses are also super friendly. A specific request was also taken into account. Very good, I recommend it.

Very tasty, good and fast service, very nice decor

From the outside it looks like a normal kebab stand, but when you go in it is also an excellent Turkish restaurant with very tasty food.

Ordered a doner plate and what tasted good was the meat salad was too watery and the sauce was too wet so that the meat was dry and the extras were really expensive and the price didn't hold up

As always, the food was very good and plentiful. Unfortunately this time the fries were cold. Very unfortunate.

I ordered a kebab yesterday and I have to say that a lot of meat was saved. So that was a junior portion. Your kebab isn't much of a quantity, but what I got yesterday was a real shame in terms of stinginess.

I was on the trip to Hamburg with a stop at Kiel main station... I got a falafel box... for 6€ there were dry fries, a bit of salad and hummus sauce on top... the real shocker for me is that they were exactly the same 3 falafel in the box!!! Fries cold and dry, no taste... sorry, how much does frozen falafel cost that you put in 3 pieces... Thanks, but you won't see me there as a customer!

Super delicious food. Everything great and good quality!

A very high quality and beautiful place

Had a delicious dinner there, good selection on the menu, very fast, friendly service. Reasonable prices. The only thing is that it took a relatively long time for the main course to arrive. But all the seats were occupied... But the main thing is that it tasted very good. I'll definitely be back.

Pure catastrophe what happened! We were here several times last year and we really enjoyed it. But I have never experienced what happened yesterday in my 42 years as a chef in the restaurant industry. We ordered and a gamey salad came. After that it felt like nothing for half an hour. Afterwards my partner got her food, it has nothing to do with beauty. And me? After half an hour I dared to ask where my food was. Nothing came, not even an apology. I thought it was still okay? Then, as I had assessed, the food arrived, charred and listless Arranged. Nothing like burnt taste! Absolutely wrong. I asked for and got no answer. I wouldn't recommend what I've lived here to anyone. The food wasn't worth around 46 euros, pure scum. I complained to the payer. He said cheekily to me that I could cook at home straight away. What do I go to a restaurant for? I would like to send the health department over. This really has nothing to do with food. I have Turkish friends in Frankfurt and Mannheim. Hospitality is something else!!

The only place where I enjoy eating lahmacun 🙋‍♂️

Terrible Customer Service and Very Rude Staff.

Great price, hot and tasty, Always quick and adequate service

Very tasty food and nice service

Very nice here, I can recommend it!

I was recently at Sultan Döner in Kiel after a long and tiring day at work and was looking forward to a delicious doner kebab. Unfortunately my experience there was not good. When I ordered a kebab box at the snack bar, the employee didn't ask me what meat I wanted, which is usual. I then heard him quietly tell his colleague to just fill the box with chicken without asking me. I politely asked what meat he was putting in my box and was told they were out of veal, even though there was still veal visible on the spit. This felt dishonest and the rude behavior spoiled my appetite. Luckily I hadn't paid yet so I didn't have to accept the order. Although the food may be good, the behavior of the staff was disappointing and unprofessional. Politeness and honesty are important, especially when customers have simple requests. Unfortunately I cannot recommend Sultan Döner if you expect respect and honesty from the staff.

I ordered a kebab sandwich, he only wanted to fill it with tomatoes because the rest was empty, veal was just fatty and burnt. €7 for that. Never again.

Great food. Great value for money. Very nice service.

“Hello, as a regular customer at your restaurant, I was unfortunately dissatisfied with my last visit. The meat soup ordered was significantly different from the picture on the menu; it contained animal skin, pieces of fat and a large amount of onions, which affected the taste and appearance of the soup. I was also upset by the rude behavior of one of your employees and the quality of service did not meet my expectations. I am providing this feedback in the hope that it will help you improve the customer experience. Thank you for your understanding."

very tasty meat! just for the meat you should visit this place. I don't like lamb, but it was so tasty here that I ate two portions 🙊 definitely recommend ❤️

Large selection of delicious dishes, good value for money 👍🏻 I'll be happy to come back.

I do not have the honor of negotiating with you. I'm treated badly 👎

W9 we saw a bad situation this evening that was bad service

The food was very tasty and arrived quickly.

One of the best restaurants near Kiel Port . . Love the food and Ayra

Seen from the inside of the station, you might think: a “station kebab”... THINK! You can order takeaway at the counter outside. But you can also go in and find an amazingly large, modern restaurant with a pleasant atmosphere. And when the food is on the table (which, by the way, was wiped down immediately after every visitor), you realize that the name “restaurant” is more than deserved. Good quality, really varied selection, visually very attractively presented and mega tasty. And at absolutely fair prices. Staff quick and fit, but not intrusive. Ordered from one person, another placed the plates with the special requests in front of the correct person. MAYBE coincidence... but maybe also good internal communication. In any case, impressive. My first visit - but definitely not my last!

I’ve wanted to try this place for a long time the foods great! How about some mantı?

Very nice atmosphere, great service. The food is very fresh and delicious. Great restaurant.

Very well maintained restaurant, high quality of food

Very tasty food and friendly staff. Price/performance fits. We would love to come back

Very disrespectful and dirty shop. I don't recommend anyone to go.

We are Aussie tourists. This restaurant is well worth a visit. Hidden away just inside the station. It is excellent. Clean, nice decor, with friendly efficient service but the food is the highlight. We tried the bread, dips, grilled meats, eggplant, vine leaves, salad and falafel. It was delicious, lecker as they say in Germany.

Impossible dealing with regular customers – never again! I have been a regular customer at this restaurant for a long time, but what happened to me recently is simply unacceptable. Unfortunately, on our last visit with my husband, we couldn't enjoy the food because the meat was still raw. As I was leaving the restaurant, I quietly said to my husband that the food wasn't good today. We didn't really want to attach much importance to the whole thing. A week later I was there again with my son. But when I wanted to enter the store, the owner approached me in an extremely disrespectful manner in front of all the other guests. He said a really bad swear word to me in Turkish, which was particularly shocking to me because I never expected something like that from him. To make matters worse, my son was there and had to listen to this behavior. Something like that is absolutely unacceptable to me. This treatment of me, a long-time customer, was completely disrespectful and unprofessional. I am deeply disappointed and will avoid this restaurant in the future. Absolutely not recommended!

The service is an absolute disaster! Dishes, drinks and cutlery were simply forgotten several times despite asking. The staff was completely unable to apologize, let alone communicate with us. Some of us were able to eat while others still had to wait 30 minutes for their main course. We literally had to beg the waiters to bring us our food. Sauces, cutlery and even plates were constantly forgotten. We all felt very uncomfortable and unfortunately the birthday dinner was not a nice experience. We actually come here several times a year, but we won't go into this store again. I have never seen such bad service staff. I'm shocked.

The food is very good, really tasty and the price is also okay

Nice selection of great food, I'll be back 😊

Delicious . And the staff is very friendly.