Subway in Hildesheim

Great shop! Nice lady! Good food!

Ivett gave us very good advice!

Very good service, very clean store! Ivett is the best!

Unfortunately, I was very disappointed with my visit to this Subway branch - not because of the food or the cleanliness, but because of the consistently unfriendly behavior of one of the employees. First the positive: The branch itself is very clean and tidy. The atmosphere is modern, well-kept and actually inviting. You can tell that attention is paid to hygiene and order - which is definitely a plus. Unfortunately, this positive impression is completely destroyed by the behavior of the employee in question. She seems annoyed, unmotivated and does her work without any friendliness or commitment. Dealing with customers is cold, almost dismissive - you feel more dismissed than welcomed. Dealing with new colleagues is particularly unpleasant. Instead of support or calm introduction, there are rude comments and didactic announcements in front of the guests. This creates an uncomfortable, tense atmosphere and appears anything but professional. It has also been noticed several times that the store “closes” much earlier, even though the opening times say it should be open late. Guests are sent away or dealt with quickly, even though there would actually still be enough time. It seems like you want to get off work as quickly as possible - which of course comes at the expense of customer satisfaction. Another point of criticism: Whenever meat is supposed to be on the sandwich, you notice particularly strongly that the work is done without passion or love. The meat is placed carelessly and extremely sparingly, almost as if you wanted to avoid it altogether. As a customer, this makes you feel neither valued nor well served. Overall, unfortunately, it's not a place you'd like to return to - even though the general conditions would actually be good. If the staff would improve in terms of friendliness, motivation and tone, this location could really impress. This leaves a very mixed impression.

Subway is always recommended. Ivett was very nice today.

Very good service, friendly and delicious food! Ivett

As always a pleasure 👍🏽 keep it up. And everything was very clean too

Love ivett does her job really well

The food was really tasty but the saleswoman was extremely unfriendly and very annoyed.

The best worker is ivett. She is very nice and works with me very patiently under pressure by also suggesting flavors to customers

Unfortunately there was soap in the toilet and all the toilet paper...

Great service and done quickly 👍

Everything was great, great service from Ivett!

Ivett, a very nice employee, gave me good advice

A very nice and clean shop, and the staff is also very friendly. Our waitress, Ivett, served us very well and was accommodating to our individual requests. I enjoy eating there.

Everything is clean, the food is delicious and Ms. Ivett is very friendly

Fast and good service from ivett :)

Always delicious and good service. Jvette was very friendly! 😊

Employee Ivett very friendly and generous, would be happy to do it again! :)

Very friendly staff and a super pleasant Subway to eat at!

I love Subway, tasty, fast and if you eat a lot of salad then it's healthy ;)

Best Subway I've been to. It was very tasty

They are super nice there, I would only go there

quick preparation, delicious food

Yes, delicious food, good service.

Always delicious :) you can make nice people.

Tastes great, nice staff. Ivett

Nice staff and food always great - we are already regular customers!

Ivett served us very kindly and gave us great advice on making sandwiches, even though she was all alone, in a very good mood! Thank you 🙏🏼

Good food, too few employees for too many customers on a Sunday.

Very tasty, I can only recommend it. Wraps very very good

Very nice and friendly. Good advice as a first-time customer. Thanks again Ivett

Good service and friendly staff (Ivet)

Delicious food. And went quickly

The employee is incredibly unfriendly, in a bad mood and doesn't say a word to the customers more than is necessary to take the order. Enter the store in a good mood and leave in a bad mood. It's a shame, because the customers in front of me also seemed to be in a good mood, were standing in line smiling and seemed increasingly depressed while they were taking their orders and also left the store with neutral facial expressions. Unfortunately, the employee's mood was noticeable throughout the room and not for the first time.

Very nice service. Many thanks to Jan for his recommendations.

Just been served by Jan, great advice. Thank you

Workers very nice but some are just without words

Good service, tasted very tasty ivett

Nice service, everything fresh and just great :)

I can't understand the positive reviews. I had dinner here with my family of 4 and it was a complete disaster: We had several coupons with us and the employee was completely overwhelmed. He could only accept one coupon per order. Okay, then we'll just order 4 times in a row, each with a coupon. "That doesn't work!" said the employee. Why? He doesn't know himself. It's just not possible, the manager doesn't want it. I wanted to leave, but my children were so excited to visit that we stayed. My husband wanted salami on his sandwich, but it was gray. When asked about the color, the employee said that he only works the late shift. What kind of apology that is supposed to be is a mystery to me. After 25(!) minutes all orders were completed. We ate on site, which I can't really recommend. The music is extremely loud, you have to like that. The atmosphere is rather cold and uninviting. Last visit to this branch.

Subway is a good choice for a quick, customizable sandwich. The ingredients are fresh, and the selection of sauces and toppings makes it varied. Sometimes a little expensive, but overall tasty and practical. The employee Ivett is the best

Always fresh and good atmosphere

Ivett best woman served us well

Good food, always warm and tasty, Ivett is the best server

Staff Ivet very hospitable great job

Best shop Amir and Ilyaz served me

Very tasty Ilyaz is very helpful

We were looking forward to our visit on Saturday, but unfortunately it was extremely disappointing. There was only one sub to choose from in the middle of the day. The choice was therefore very limited, so we decided not to order anything and leave the restaurant. However, the employee on site was particularly unfriendly. Instead of giving a friendly explanation or apology, she responded in an extremely rude and irritable manner. Such a tone leaves a very negative impression and is certainly not the kind of customer service you would want.

Unfortunately, I personally had rather bad experiences with the checkout staff. The lady was very unfriendly and irritable. In addition, two drinks that were supposed to be included in the menu were missing.

Very good service!!!! Good staff kept very clean and very tasty food. I can only recommend it💯

Good service, delicious food, fair price. Nice employees.

Always very nice service from Ivett! I'm always happy to come here. :)

Delicious food, nice service and fast service :)

Best Subway in Hildesheim, subs are always well prepared

There will be things on the invoice and billed that are not correct, service says he can't do anything, he can keep his cookie as an apology...

Great food and super nice staff.

I'm here every week and always happy, keep it up!

Has slowed down a lot. All tables are dirty. There is no more pepper or salt. The staff goes with gloves on and into the cash register and straight back to the ingredients. Others are busy flirting and no one even comes up with the idea of ​​putting things in order. Last time we ran out of onions, only one came when we asked, delivery is coming next week. There are two shops right next door where you could have picked up a bundle. Service looks different, we go there often and every time there is something, so this was our last visit.

Fast and friendly service, gladly again!

The guy did sooo little meat on my footlong. The spoon with the meat wasn't even full. When we asked for more meat, the guy said it would cost extra even though the sub was already so small. He didn't even make much sauce and the bread was soggy. The sub was a real ace but the guy was somewhat correct

Great service and delicious as always.

Polite staff and fast service :)

The food is good, I've been taking it for years. The quality of the service varies. Yvette is very friendly and does a great job. Unfortunately, your colleague is the complete opposite. Sometimes, like on 10/15/24, unfortunately extremely annoyed. "Annoyed" will certainly have a reason, but in my opinion you should be professional enough not to let it get out of hand when serving. No speech. No hello. Total snippy. "Only use the app once: on January 21, 25." Today the app doesn't work at all. Redeeming is not possible". Unfriendly, stroppy. I will steer clear in the future as long as the "nice" one is there.

Super nice people and quick to make food

Esse selber sehr oft dort Mitarbeiter sehr korrekt und sehr sympathisch man kann sich sehr gut unterhalten! Immer wieder gerne Essen war auch eine 1

Top service, top support! And the sub was great!

Everything was great as always, thank you!

We were served by Ivett, a very friendly person. We'd love to come back.

Nice clean shop, always happy to eat at Subway

Very nice service and great taste too! Always my pleasure

Friendliest service, gladly again!!

Nice service We got the 5 cookies twice, super tasty As always, delicious, quick and great service.

Delicious sub and nice staff :)

Tastes great as always, clean restaurant

Top service and super tasty. The two gentlemen are very accommodating. Keep it up.

Super nice staff, food tastes great!

A very clean branch, the employees are competent and quick. Sub tastes like it should, Yummy!

2 young, nice, good-looking employees 😊😊😊😊

Everyone was super friendly!! Everything for the free cookie👻

Very nice staff, and very nice and quick preparation

Friendly service... simply top and friendly

Staff nice and quick, food delicious, only often closed when the opening times suggest otherwise, which is a shame, and no notice online or in front of the shop At subway, the old address is even stored directly on the website, which is misleading

Selling good reviews for cookies. Otherwise solid.

Friendly employees, it's super quick

Very good quality and the food tastes just great!

Very tasty sub and friendly service :) gladly again

Food is great, service is very nice and helpful.

Very good service, always happy :)

Very good service, very nice employee, ivett was very friendly

Everything was great, I always like to go there :)

Food was good, service too. Recommended.

Ivett is amazing! Every time I'm at Subway and she's behind the counter, I know my sandwich will be perfect. She is super friendly, always has a smile and immediately makes you feel good. No matter how crowded it is, she remains totally relaxed and still has everything under control. You can just tell that she enjoys her job, and that rubs off on the customers. Ivett, stay exactly as you are – you make the difference!

Friendly employee. We always eat very tasty 👍

Super tasty. Nice service... gladly again

Nice colleagues, clean shop and above all clean counter.

We are super satisfied so far, the employees are nice and subs are well booked :)

Everything is great! Thank you!

Would also give 6 stars if there were!

The food tastes great, very nice staff, I would come here again and again