Subway in Hildesheim

The preparation was very quick and the food was delicious! Great work by Hamsa and Michael

Mikel & Hamza best service 10/10

Great employee. Ramsa always happy :)

Hamza prepared us a delicious sub!

Fast service from Hamza, friendly service 👍🏽

Top store was very tasty Hamza best man!

Find the best subway at the Phoenix site. Great service and always friendly 😊

Today we went to grab a quick sup between shopping, the first time in a long time. Ivett made the selection much easier for us with great advice! Nacho chicken sub with chipotle sauce is a blast! ;)

Nice colleagues, clean shop and above all clean counter.

I go to Subway every week! After the complete catastrophe last week (sub was already being finished and lying there, got cold and then was taken away by another person, employee had to run after it, it was then cold...) I wanted to give Subway one last chance today and today everything was fine again perfect! The staff was great, especially the woman at the checkout. So I'll be back next week ;)

Everything was great, the food was very tasty and went very quickly, the shop was clean and well maintained! We had a fun conversation with Ivett, highly recommended 🙂

Clean branch with super nice employees. Ivett and Parmis not only made me a really quick and delicious sub. They helped me with the app and spread a good mood. And there was also an honest smile for free. Thank you, you made my evening better.

Today we were served in a friendly manner and the food was prepared quite quickly, but last time the employees were very unfriendly and looked very tired and stressed. Lg

Super delicious food couldn't be better

Very nice atmosphere and very nice staff here. :)

Went there on November 10th and have to say that the employee was extremely friendly (hamza) and treated you very well LG

Very chic restaurant, nice staff and delicious food.

The best in the area. Upfate: I was there again today. Very disappointing this time... Food was cold, cheese wasn't melted, the lady at the counter was very brisk, to put it that way. Overall we weren't very happy. And finally we had a ticket for 39.00 euros at the car because we supposedly exceeded the parking time by 5 minutes... very accommodating... Conclusion: A long visit is very unlikely. Too bad

Very nice service and nice ambience.

Always nice staff and good quality.

The food was very tasty. Two very nice employees, I was very happy to eat here. I would come here again and again.

Great service from Michael and Hamza, would love to come back!

Hamza and Micheal served us very nicely. Everything was clean and tidy.

Hamzar and Michael with the best service

Good store, nice staff, always happy 👍🏻

Today I went to Subway again after 2 years. Hamza and Michael served us. The two were very nice.

Today I went to Subway for dinner with a friend. Hamza and Michael as servers were very nice.

I have to say, Hamza is doing an amazing job at Subway! The baguettes are always fresh and perfectly prepared. He has a great feel for the right ingredients and takes the time to prepare the baguette exactly how you want it. The service is quick and friendly - you can tell he loves his job! Highly recommended if you fancy a really good baguette.

We order via Uber Eats and also pick it up. Wrong orders and too small bread and lots of things wrong now twice in a row. As an “excuse” there was a cookie or a small bag of nachos. Got very bad

The waitress ignored me after she smeared the tuna and cream cheese on the wraps. She took the sandwich from the next customer and put it in the oven. Then I pointed out to her that I wanted my wraps warm, like I always do when I get wraps to eat at Subway. She then rudely said that this wouldn't be done because it wasn't standard. Funnily enough, the other employees did the same thing last weekend. She started arguing with me and I wanted to leave the store. Then another customer intervened and said I was being rude. I then asked again if she would warm the wraps for me, but she just didn't want to. I then left the store because I don't pay money for something that isn't prepared properly for me. By the way, I have been getting the wraps prepared this way regularly for about 2 years and it has never been an issue to warm them up briefly. If the new "leadership", as they have called themselves, does it like that, then they can happily forgo my money, because I don't pay money for something that I don't like and it's not impertinent to leave the store .

Ivett was the best employee, Mert was also great

Thank you for the nice service here at the Phoenix grounds We would love to come back, dear Ms. Ivett

So far everything has always been great. Unfortunately today's visit was very negative. The young lady who was working today seemed very stressed, even though there wasn't much going on in the store. The bread was taken out of the oven prematurely and was therefore very floppy. The topping was put on very sparingly and carelessly. When paying, the amount was entered straight away and card payment was activated, even though we still had a coupon that we wanted to use. We were then told to hurry up as there were other customers in the store. The time difference between completing the subs and the payment process was around 5-10 seconds. Since the internet on site is unfortunately not good and the lady already gave us the feeling that we had to stress ourselves out, we ended up paying the full price without the coupon. When I go to Subway I do this because I can customize my sandwich however I like. As a customer, I accept that I may have to wait a few minutes. However, this wasn't even the case today. Please train your employees to be relaxed and friendly when the customer is too. Thanks

Was just there. The food was great and thanks to the three good employees @Hamza, @Mahmoud and @Ali.

Great service, nice staff, good recommendations 👍

Hamza and iwett thank you for the good stay

Thank you for good service and a good stay, thank you hamza and iwett

The service at the front was great! At the front you were served by a nice lady named Ivett. The subs did this for us quickly and were very friendly. These also tasted very good afterwards.

Yesterday at noon I got my lunch from Subway, it was super delicious. Natty gave me great advice - gladly again :)

Today after work I went to quickly grab a sub to take away. I came in in a bad mood and came out in a great mood. Would like to see more from employees like Ms. Ivett: nice, friendly and open-minded! Thank you very much, I'm happy to come here.

Super friendly staff, very clean and food delicious, as always.

Good food and very nice service. Greetings go to dear Ivett. 🥰

Unfortunately very poor communication at the counter. Because I wanted all the cheeses mixed, she told me it would cost extra. I then assumed that I would be charged 1x extra cheese and not 4x. I had to pay €6.40 for the extra cheese, that definitely should have been communicated more clearly! I wasn't even told that the guacamole costs extra. So my sub ended up costing over €20. The pricing is simply completely non-transparent for the customer! Unfortunately there was far too much tuna cream on it and in the end it didn't even taste good. My husband also bought the potato wedges and a drink as a menu, unfortunately they charged 6.25 for this and not the 3.30 menu price. Pretty disappointing all around. Too bad.

We were served by Ivett today and can only report positive things. Sue was very friendly and attentive. We'd love to come back.

The woman, named Ivett, was very friendly towards us, although there were many questions.

Everything was great, always happy to come back!! delicious! Very nice employees like Zb. Ivette :)

I had the pleasure of being served by Ivett at Subway and I have nothing but positive things to say! Ivett was incredibly friendly and attentive. She took the time to prepare my order exactly how I wanted it and always had a smile on her face. Their commitment and positive charisma made my visit to Subway a real highlight. Thank you, Ivett, for the great service! I'd love to come back.

Very incompetent service in this Subway restaurant. We were told at 8 p.m. “no more food in the house” even though it was open until 9:30 p.m. I was also sold a torn bread roll. We only got paid after other customers were added and their subs were ready. The lady then wanted to charge me even more because she gave the wrong sub. Overall I can only describe this visit as lacking.

It's a shame that you can't give the service minus points! In itself, this stay was completely normal at first, like any other, except that every customer was extremely unfriendly and took a long time to cash in by employee T..., who unfortunately made her bad mood more and more noticeable towards us. 2 weeks ago I was at Subway Hameln and according to the receipt I had to pay almost €5 less for the same menu! It's strange... €16.50 for a sub in the menu is simply not possible! After we paid at 8 p.m. sharp, the saleswoman said that we could only eat outside because she would probably have to close the shop alone in 1.5 hours. While other guests enjoyed their sandwich in peace. You feel a bit ripped off. Unfortunately, this was my last visit to a Subway branch outside of Hameln.

The food is good, I've been taking it for years. The quality of service varies. Sometimes very friendly, sometimes a bit reserved. Sometimes like on October 15th. unfortunately annoyed. "Annoyed" will certainly have a reason, but in my opinion you should be professional enough not to let it get out of hand when serving.

Best performance I've seen in a subway so far.

Everything is super tasty and fresh!

A very good shop and very good staff can only be recommended

Very friendly and personable staff, would love to come back :)

Great nice service, many thanks to Ivett, super friendly service

Very good shop always recommended

Clean good shop. Fast service and good staff.

Always clean and tasty. Top staff

Everything was good, clean and friendly staff!

Really delicious! Everything seems so fresh and new! Great team. Ivett does a really great job too

Modern ambience, courteous, polite service and delicious food - nice here.

Really nice restaurant in a good area. Very nice employees and great products. I really enjoy being here!

Julian was super friendly and served us nicely!

Is one of the best fast food restaurant

We would have been better off investing the money somewhere else. The food is terrible and the saleswoman doesn't speak German and seems so unmotivated that as a customer you almost want to turn around on your heel. Never again!!

We have never experienced anything like today. We arrive and there are only three breads left, not three types of bread, but 3x honey oat bread. We were forced to take them and yes, what can you say about the meat, it went straight on, hardly anything was put on it, but well, we were able to live with it. Then we were looked at grimly by the woman who was there, after which the subs were garnished and prepared to eat here. Unfortunately, when we sat down at the table it was already freezing cold. We were very satisfied, but the footlong cookie and the churro were warm. We found it kind of strange, but oh well. The highlight was when we were eating, the woman sat outside and had a smoke. When someone wanted to come in to eat, they were caught off guard and told that there was no more bread. Then the same thing again with three other people. The subway initially lost €100. Will the franchisee be served…

The best subway Ivette service is perfect 👍👍

This Subway restaurant is one of the best I know. Everything very good. Highly recommended. Quite 5 stars

This restaurant has a good ambience and the food is fresh and tastes absolutely delicious

Nice employee ivett great service 👍🏽👍🏽

was a super nice cashier and gave us good advice

Martina and Ivett are two very nice employees who were very friendly and helpful. I can only recommend it. The food was also really tasty and I would love to come back

Good advice and advice provided

Good service Ms. Ivett's service was polite and the store was otherwise clean.

Gave good advice and were friendly

Ivett was very nice!!! Great service. Very quick service and helpful

Dear and friendly service. The boys on site spread a good mood

Top service and delicious food 👍

Great food and super nice staff.

Great selection. Everything was great.

Very nice and quick service, it was delicious as always!

Very nice staff, always friendly and helpful!

Very friendly staff made us completely happy. Super quick, decent portion and delicious as always!

Very good food is always prepared quickly

Nice service and lavish sandwiches

The food was absolutely great, the service, Saskia, was extremely friendly and loved children, the best saleswoman in the area

Food is good as always, service has to be deducted a star, employees stand in front of the door with their cell phones and smoke, employees sometimes seem annoyed, especially when it gets busy.

Unfortunately I have to adjust my original rating of 5 stars to 2 stars. When Olli was still working there, things went quickly and the subs were well filled. Today (August 25th, 2024), on a Sunday, there was a single employee whose shoes could have been resoled while working. This resulted in waiting times of sometimes over half an hour. On the positive side, he was friendly and remained calm despite the line getting longer and longer. My main criticism is the amount of vegetables on the subs. While some employees did a decent job, there was so little today that you basically just chewed on bread. I find these advertising banners on the window particularly funny because you can no longer see how the sub is occupied. From my point of view, it's an absolute disgrace towards the customer and why are subs still at the front if you don't want to see anything about them anymore? Isn't that one of THE selling points at Subway? Watching? But the same could be said about vegetables. Basically, a sub should always have the same occupancy. Especially in the system catering industry, it is absurd to get a different product every time you visit. I have had this experience very often, especially in this store.

8:27 p.m. um!? Isn't it open until 9:30 p.m.? Why are all the chairs already on the table? Is it already closed, or is it enough for today because of wealth? And that on a Saturday evening...

Iheb and Saskia are the best employees I have ever met at the location. Super nice service and good advice. Had the sub of my life. Best regards

Very nice and chatty service 👍🏼

It's been a long time since I've had such good service. I was able to place my order without any pressure. The subs were delicious, fresh and properly topped, just the way you want them. I say thank you to Saskia for the great service.

Bro was so nice he took the meat back so I didn't eat too much... But sweet mouse was even nicer afterward, her service was a 10 v 10

Absolutely magnificent. Service is excellent.

No gluten-free bread for months. It's never happened to me anywhere else at Subway - only there.

Everything is fine... always happy

Great staff and friendly service ❤️

Friendly, fast and tasty. What more do you want

I like Subway, the meat tastes best here

Food very tasty and staff very nice. Highly recommended.