Basierend auf 1.078 Bewertungen gefunden auf 2 Websites
Basierend auf 1.078 Bewertungen gefunden auf 2 Websites
Nº 202 unter 263 unter Hagen
Nº 2 von 2 Brunch-Restaurant unter Hagen
Stellungnahmen
Thanks to Matthias for the delicious ice cream sticks and the ashtray!
Maurice Egen . 2024-12-18
WEITERE KOMMENTARE IN Google
We just found out today what we've been missing. Service great. Coffee tastes good - as much as you can fit in - breakfast buffet plentiful and large selection Thank you for allowing us to be guests. We'll be back. Highly recommended
Lotte Hanelt . 2024-12-17
WEITERE KOMMENTARE IN Google
If you find yourself in the embarrassment of having to spend the night in Hagen, the beach house is a good choice. The location, view and service offer worthy compensation for the otherwise rather meager offerings in the city. There is also a reasonable breakfast. The rooms are small and functional.
O Dodger . 2024-12-14
WEITERE KOMMENTARE IN Google
We went there for brunch with colleagues. Wonderful! The service is 1A, lovingly furnished buffet and large selection! I'd love to come back!
Edyta Kowalski . 2024-12-06
WEITERE KOMMENTARE IN Google
We had a great Christmas party at the beach house. The rooms are great for celebrating! The food was very tasty and the service was good too!
M K. . 2024-12-06
WEITERE KOMMENTARE IN Google
Very friendly service and nice atmosphere. Prices are also fair so far.
Christian Keck . 2024-12-03
WEITERE KOMMENTARE IN Google
We went to brunch on Sunday with 7 people. The reservation worked out perfectly. We sat comfortably by the fireplace while having breakfast. The buffet was perfect, there was something for everyone. They made a lot of effort to ensure our well-being and had a lot of fun. That was a great Sunday. The beach house is an asset to Hagen.
Angelika Theis . 2024-12-03
WEITERE KOMMENTARE IN Google
It's really beautiful here. We've been there twice for breakfast, which you can order online, and once in the outside area in the afternoon with fries and a beer. I would be happy with a grain roll for breakfast and would be happy to pay a little more. Everything is well organized and everyone is very friendly. Highly recommended.
Annette Wichmann . 2024-11-11
WEITERE KOMMENTARE IN Google
Nice shop, service nice & friendly. It was relatively full and we waited an incredibly long time for the food. Burger was cold, fries could have been better. Bowl was carelessly prepared and tasted the same. Goulash soup looked like it came from a can and unfortunately tasted like it too... Cappuccino was good, the lemonades tasted like Ahoi Brause, much too sweet (although it's a matter of taste, but for me it wasn't a "soda") The location of the restaurant is very good, the outdoor area is beautifully designed. The toilets were rather dirty and smelled very unpleasant.
JMB . 2024-11-03
WEITERE KOMMENTARE IN Google
Gerne hätten wir auf der Terrasse zu Mittag gegessen leider war auf der Terrasse eine Bahn zum Eisstockschießen aufgebaut !!!! Die Geräuschkulisse war derart laut das wir einfach nur wieder gehen könnten . Schade !!!
Karl A . 2024-11-03
WEITERE KOMMENTARE IN TripAdvisor
1. super lovely staff 2. child friendly ********* 3. the food is always fresh and super tasty… 4. Lake view included All in all a great place… Many greetings to all !!! Update! My post was not approved???? Best restaurant! The menu leaves nothing to be desired.
Fabian . 2024-11-03
WEITERE KOMMENTARE IN Google
We just enjoyed the outdoor dining and it was excellent. Great location that you can use for a break while taking a walk around Lake Hengstey.
Martina Kurmann . 2024-11-03
WEITERE KOMMENTARE IN Google
Mega cool location Four of us tried the breakfast buffet and were very satisfied. Unbeatable price. Good selection of products. The scrambled eggs were also very tasty. Very nice service, not at all distant but modern and cool. We would love to come back and can recommend the location.
Sonnensegler . 2024-10-30
WEITERE KOMMENTARE IN Google
Service is too friendly, sometimes distant. I can't rate the room. Location is of course great!
Lisa . 2024-10-27
WEITERE KOMMENTARE IN Google
I was there today (Wednesday) with my wife and we found it to be a top location! The terrace was obviously well filled, a young man took care of everything, he was stressed, but he did a great job, nice, helpful (despite the stress) and quick, top service! Food was also very tasty, drinks too. We'll definitely be back.
Max Emde . 2024-10-23
WEITERE KOMMENTARE IN Google
Our experience report with the beach house will hopefully give future brides and grooms the chance to choose another location early on. Seven months ago we chose the beach house for our wedding reception. Four weeks before the date, the managing director informed us that a newly launched raver festival with loud house music would take place on the same day, which would accompany our wedding. Formally he is in the right, since Beach and Strandhaus operate separately. Thanks to the network of many restaurateurs, we found a replacement location within four weeks. We recommend that every bride and groom look for a more authentic location, as the beach house seems to give priority to large events. Update: Update to Google review Dear beach house team, I regret to note that you attempted to have my honest review removed by complaining to Google. The message from Google said: “Google has received a complaint about the following URL(s) for the following legal reasons: defamation.” However, this is not the right way to deal with constructive criticism. Google reviewed my review and decided to allow it to remain. Unfortunately, it seems like you didn't understand the intention behind the review.
Traudl Reindl . 2024-10-22
WEITERE KOMMENTARE IN Google
Nice location with a great ambience. Here you can have an excellent breakfast and drinks. The service is brisk. The bowls here are also delicious.
Sandra Lorenz . 2024-10-15
WEITERE KOMMENTARE IN Google
High-quality furnishings, pleasant atmosphere and top service! Value for money exceeds everything. Waiter Flo took a lot of time and was super personable. Definitely worth a visit, we'll be back!
Bayram Posegga . 2024-10-14
WEITERE KOMMENTARE IN Google
We've been here for brunch and breakfast. Prices for breakfast are unbeatable. There is enough food available and fresh until the end. We plan to have breakfast here regularly.
Doris Muth . 2024-10-10
WEITERE KOMMENTARE IN Google
I was here again today for a night and dinner. First of all: The restaurant impressed me today with the new winter menu. The offer was extensive and varied. My “beach house” pasta with crabs were absolutely delicious and absolutely okay in terms of price. The restaurant was 2/3 full, but not too loud. I would like to recommend both the food and the ambience. The few hotel rooms in the beach house are still good and inexpensive, especially for this great location. I took a walk to the other side of the lake in the early evening. Very pleasant!
Gold Medaille . 2024-10-08
WEITERE KOMMENTARE IN Google
I ate a currywurst with fries here and was unfortunately a bit disappointed with the taste. The service was good and the location is great.
Vanessa Kay . 2024-09-30
WEITERE KOMMENTARE IN Google
We went there for brunch in a large group and it was really good. Friendly, quick service. Good, fresh, clear selection. Price absolutely reasonable including drinks. We'll definitely do that again! Thanks.
A. F. . 2024-09-23
WEITERE KOMMENTARE IN Google
We were here spontaneously in the evening during the week and it was beautiful. Surprisingly there was live music and with the warm autumnal weather the terrace is a dream 🥰 Loving service. The food is very standard, nothing special, but tasty and particularly suitable for vegetarians. The freshly squeezed smoothies were a particular highlight. Dear, I'd love to come back!
Anne . 2024-09-20
WEITERE KOMMENTARE IN Google
Patronizing male counter service staff - we had reserved but were only succinctly directed to our table at the back right - when we got there we were given an aggressive, loud, impudent admonition, "What is there not to understand about the back right (there are two areas) admonished us Add at the bottom back right. (He suddenly stood behind us) The room was full of guests and it suddenly became quiet. That probably says it all. Therefore, no star is recommended for this service force, but training is recommended. Without exception, the female service staff are all very competent and professional. The breakfast buffet is a great deal for €5.90 if you reserve and tastes good. Flat coffee for €5 is great. The atmosphere is tasteful and cozy. The location invites you to take a walk.
T.M. Olevano . 2024-09-19
WEITERE KOMMENTARE IN Google
Great location, nice service Food great
Ute Gernert . 2024-09-13
WEITERE KOMMENTARE IN Google
5-star rating: Schlagerparty 2024 – a complete success despite the rain! We took part in the Schlagerparty 2024 in the beach house at Hengsteysee and were thrilled! Despite the bad weather and rain, the service was outstanding. Staff went to great lengths to wipe down all tables and chairs regularly so guests could sit dry and comfortably. You could immediately tell that the team was excellently organized and that Ms. Henning had a very good handle on her employees - that was really top class! The audience was also in a great celebratory mood and the entire evening was in a great atmosphere. The service was absolutely top notch – attentive, friendly and always with a smile. We felt completely at home and would definitely like to come back! Many thanks to the entire team for this successful evening – a wonderful experience despite the rain!
Pitt Pitt . 2024-09-13
WEITERE KOMMENTARE IN Google
Went there for breakfast while passing through. Great staff, great food. It was fun and delicious. You can also have lunch etc. there. Will probably use this again for a stopover.
Daniel Kottenstede . 2024-09-12
WEITERE KOMMENTARE IN Google
Beautiful location with a large outdoor terrace overlooking the lake and a beautiful bar and beach area below the outdoor terrace. Nevertheless: The design of the outdoor terrace itself is rather practical and definitely expandable. The food was at best half-priced and, at 14 euros for a wrap, quite overpriced. The salad inside was drowning in sauce and the outside of the wrap was partly cold and soggy. And it wasn't nicely prepared either.
Kati . 2024-09-10
WEITERE KOMMENTARE IN Google
Were only there for breakfast. Price of €5.90 for buffet was okay. However, the selection is manageable compared to other providers. A cup of coffee for €2.90 is a steep price, but it would be okay if the quality was right. But that wasn't true. It was a machine failure that I have never experienced before with such poor quality. The ambience is okay. Staff was friendly. Overall, no reason for a repeat. Upgrade to answer: My wife and our daughter chose the drinks flat rate. The filter coffee actually tastes different, but not better. Ambiance isn't everything. You're happy to pay more for quality. But you don't need it here, as the quality offered is not based on the price level.
Michael Riepe . 2024-09-10
WEITERE KOMMENTARE IN Google
Great atmosphere, very friendly service, the food was very tasty
Manuela Bruhn . 2024-09-09
WEITERE KOMMENTARE IN Google
I was there today with a friend. The atmosphere was very nice, but the waiter was absolutely unfriendly. I asked another employee in advance by phone whether there were completely gluten-free dishes there because I suffer from celiac disease... Her answer was a clear "yes." When I asked the extremely unmotivated waiter again specifically, I said it's exactly the opposite. I politely asked him to ask the chef, as nothing about allergens was declared in the menu. I then got more stroppy answers and they said he was just saying it was gluten-free, which I found to be absolute negligence... If I had eaten it, it would actually have been a criminal offense 😉 You're already punished enough with this illness and you don't like to ask Then you have to let yourself be bullied instead of showing some initiative or commitment. By the way, in Germany it is not allowed to present menus that do not contain any allergens! I just find it unprofessional and so I didn't eat anything there. I wonder how such ignorance can exist in the field of gastronomy. I would prefer to give zero stars. First and last visit and unfortunately no positive recommendation! PS: training on the most important topic would definitely be advisable and also rethinking skills in some areas.
J F . 2024-09-08
WEITERE KOMMENTARE IN Google
Meeega! Top event location:) and Mike is also very nice!
Benno Hinz . 2024-09-07
WEITERE KOMMENTARE IN Google
Yes, I can recommend great location.
Joachim Flöck . 2024-09-07
WEITERE KOMMENTARE IN Google
We sat for half an hour, guests who came after us were served sooner. Although I drew attention to us. We then left. I hope you read the reviews so it gets better.
Bettina Rettberg . 2024-09-06
WEITERE KOMMENTARE IN Google
I can only recommend it. Were there today for breakfast (buffet). A wide selection was available. Staff really nice. In any case, this wasn't our last visit.
Disakepa 1971 . 2024-09-05
WEITERE KOMMENTARE IN Google
Hervorragend. Ich kann es nur empfehlen. Reichhaltiges Frühstücksbuffet. Das Personal ist sehr freundlich und hilfsbereit.
Dirk P . 2024-09-05
WEITERE KOMMENTARE IN TripAdvisor
We had breakfast at the beach house. Unfortunately we fell for the pictures of the bar (and the pretty good reviews) because the terrace of the breakfast location didn't have a view of the Ruhr, we looked out onto the lawn of the swimming pool, oh well. The breakfast was extremely cheap, but the quality was correspondingly high. Ok for the price, but nothing to praise. That has to be clear to you. We won't be coming back.
Kalamaki- rot . 2024-09-05
WEITERE KOMMENTARE IN Google
Very nice location, friendly staff. The menu is rather small, which speaks for the freshness. Nevertheless, there is a varied selection, which is also ideal for vegetarian and vegan diets thanks to the modular system. The location on the lake and the Ruhr Valley cycle path is good, there are plenty of parking spaces and there is also acceptable accessibility by bus. We didn't use the hotel, so I can't say anything about it.
Jan Eckhoff . 2024-09-03
WEITERE KOMMENTARE IN Google
Unfortunately we are very disappointed this time. We have never eaten such a bad currywurst. Simply warming up a sausage and pouring lots of sauce over it is not enough. After that came an espresso with a used spoon and then a beer glass with lipstick... not possible! And the recession is not fake!
Anne Q . 2024-09-02
WEITERE KOMMENTARE IN Google
Schon als wir ankamen, hörten wir nicht die übliche Ansage, nein, sie können ihr Zimmer noch nicht beziehen. Stattdessen wurde geschaut, ob irgendein vielleicht schon frei wär für uns. Und so war es! Die Zimmer sind einfach, aber okay, dafür ist der Ausblick auf den See und die grünen Wälder umso toller. Und wegen des Sees haben alle Fenster Mückengitter. So hatten wir unsere Ruhe. Am Morgen danach gab es eigentlich erst ab 9:00 Uhr Service . Meine Familienmitglieder mussten aber zum Teil schon früher zum Bahnhof und wir hatten uns unten auf der Terrasse getroffen. Dies bekam Florian mit. Er kümmerte sich Mega gut um uns - und das, obwohl es eigentlich noch überhaupt keinen Kaffee gab. Er hat uns an der Nasenspitze angesehen, was wir trinken wollten, und hat es uns einfach gebracht, Und seine flotten Sprüche haben uns am frühen Morgen schon sehr amüsiert. Das Frühstück und das Mittagessen war lecker. Leider konnten wir die tolle Strand Location nicht nutzen, da wir zu einer Hochzeit eingeladen waren.
Petra Z . 2024-09-02
WEITERE KOMMENTARE IN TripAdvisor
The brunch was varied and very tasty. Big praise for the friendly service and the great atmosphere.
Marco V. . 2024-09-01
WEITERE KOMMENTARE IN Google
Everything is great Oasis of well-being
jogi bär . 2024-09-01
WEITERE KOMMENTARE IN Google
Beautiful location right on Lake Hengstey! Great local recreation area! Fantastic view of the lake and surroundings. Eating is is fast. Fast food cuisine, but service and the location make up for it all! It's a feeling of a day of vacation and relaxation! I'd love to come 😉 Great to reach by bike!
Anke Jökel . 2024-09-01
WEITERE KOMMENTARE IN Google
Sat on the terrace for brunch today. Respect how an employee - I think his name is Florian - runs the whole terrace by himself.
Carmen Ritschel . 2024-09-01
WEITERE KOMMENTARE IN Google
We spontaneously wanted to go out for dinner there yesterday. When we went in, the service staff ran past us and ignored us. It was packed outside on the roof terrace. Only someone behind the bar felt compelled to tell us that it was a closed company. Hanging information at the entrance was seen as completely overrated.
Maren Flüshöh . 2024-08-31
WEITERE KOMMENTARE IN Google
Ambience good. Breakfast good and varied but expensive in buffet form. However, there is the alternative of an á la carte breakfast
Klaus-Peter Koch . 2024-08-31
WEITERE KOMMENTARE IN Google
MY MOTHER'S ROUND BIRTHDAY CANCELED AT SHORT TERM!!! An absolute disgrace on the part of the operator. My mother had already registered and reserved her special birthday at the beach house in March/April 2024 and had it confirmed again in July upon request. It was said “no problem, it stays that way.” Yesterday, a week before her celebration, she received the rejection. One would have OVERLOOKED that there was already a celebration, an event with 400 people taking place on that day. Yes, of course a beach house with a beach costs money. The costs incurred then have to be recouped through lucrative celebrations, so an older woman is simply canceled, regardless of the losses.....!!!
B. E. . 2024-08-31
WEITERE KOMMENTARE IN Google
Bad style! Since they allegedly overlooked (!) a booked party of 400 people, the small celebration for the head of our family's 80th birthday, which had already been booked and guaranteed in April, was canceled at short notice a week in advance. 400 people are of course more lucrative and you can do that with one old person. However, the family has friends and relatives and they will all know this. You should be ashamed of yourself!!
T. T. . 2024-08-30
WEITERE KOMMENTARE IN Google
Das Essen ist für den Preis angemessen und der Service ist gut. Lediglich die Speisekarte ist veraltet und benötigt ein Update.
johannes-der-erste . 2024-08-29
WEITERE KOMMENTARE IN TripAdvisor
I visited the beach house for the second time, again no lime with the Salitos drink. That's not possible for the location. Very unfortunate
Detlef Driesen . 2024-08-27
WEITERE KOMMENTARE IN Google
We met friends here for our annual reunion, and no one was from this area. The location right on the lake is very idyllic, great beach feeling thanks to the piled up sand with chill lounges and deck chairs. Food is simple, quick, good and plentiful with a good price-performance ratio. Staff young, friendly and motivated. We also stayed in the newly renovated rooms, which we liked. Keep it up!
Anke F. . 2024-08-26
WEITERE KOMMENTARE IN Google
It was a great event, brilliant music, top DJs and all in all👍👍👍. Looking forward to next time.
A. S. . 2024-08-26
WEITERE KOMMENTARE IN Google
Very nice location. Good cake. Nice courteous staff.
Ta. Ge. . 2024-08-25
WEITERE KOMMENTARE IN Google
Today I had a meeting with my colleagues at the beach house. We were here for the first time and absolutely loved it. Very nice service and a good and plentiful selection at brunch. We were also impressed by the location right on the lake with a great terrace. Everything was great, we would love to come back 😀😃
Manuela Kowall . 2024-08-25
WEITERE KOMMENTARE IN Google
Quite okay, service on weekends a bit overwhelmed by the adjacent outdoor pool
Rifat Konmaz . 2024-08-24
WEITERE KOMMENTARE IN Google
Zu wenig Personal Lange Wartezeiten Trotz schöner Anlage nicht empfehlenswert Preise entsprechen weder Qualität noch service
Hans-Joachim S . 2024-08-24
WEITERE KOMMENTARE IN TripAdvisor
In the beach house you can relax with delicious drinks; there is a small but varied menu from savory to sweet. The service staff is very friendly. Below the beach house there is a cozy beach club with great seating in the summer months With self-service.
Nicola Lewald . 2024-08-23
WEITERE KOMMENTARE IN Google
Ein wirklich nicht nur gutes;sondern hervorragendes Restaurant . Der Service war freundlich und aufmerksam. Das Essen war für uns alle sehr gut. Auf extra wünsche wurde sofort eingegangen. Ambiente .... Daumen hoch. 👍 Wir kommen sehr gerne wieder zu euch. Rena und Birgit aus Mettmann
Renate K . 2024-08-23
WEITERE KOMMENTARE IN TripAdvisor
Delicious food, great service, mega location. 💪
Dennis Meyer . 2024-08-22
WEITERE KOMMENTARE IN Google
great location! Great food! Very friendly service. Generally very pleasant atmosphere. I can only recommend it!! Top
Johannes Haubenwallner . 2024-08-21
WEITERE KOMMENTARE IN Google
I'm just thinking back to the relaxed brunch on Saturday. It was possible to have a good atmosphere for conversation without being interrupted by the friendly service staff, who kept clearing dishes that were no longer needed from the table. I consider the price for the food and drinks included in the brunch to be fair and of reasonable quality. Fresh 🥐 were added until the end. And the friendly reference to the planned footbridge on the terrace when leaving the restaurant shows a personal commitment.
Stefan Ottinger . 2024-08-20
WEITERE KOMMENTARE IN Google
We chose the beach house for our wedding reception - originally just because of the wonderful, cozy atmosphere and the view of the lake - but then we were completely thrilled. For smaller celebrations you can rent your own room including an outdoor area, which is perfect for our group size of 20 people. If necessary, more people could be accommodated. You can look directly at the lake from the room and the outdoor area can be used even when it rains thanks to the awning. Another positive thing to note here is that the beach house offers its own accommodation options. As a bride and groom, we were able to celebrate until the end in a relaxed manner and have a leisurely breakfast in the morning. We chose a 3-course menu as this seemed ideal for our group size. All guests really enjoyed the food offered and was neither too little nor too much. The serving times were agreed with us on site and adhered to. We particularly liked the service. Although we had to organize the decorations ourselves, we were allowed to decorate in a relaxed manner the day before the celebration, with the staff also actively supporting us. On the day itself, an employee was there for us practically the whole evening. Special requests were addressed immediately. Since the beach house is very modern, small technical gadgets such as turning music on/off, dimming the lights, etc. can be implemented quickly and easily. All in all, it was a great evening and we would like to come back as normal guests. In any case, we can definitely recommend the beach house as a location for celebrations.
Marco Dammers . 2024-08-19
WEITERE KOMMENTARE IN Google
Were there for breakfast. The selection isn't that big, but it's okay. Not too crowded in the beach house and therefore more comfortable. 😊
Nicole Lakwa . 2024-08-19
WEITERE KOMMENTARE IN Google
Very nice service and the strawberry-lime soda is highly recommended. Cheeseburger is also very good quality 😊
Astrid Kleemann . 2024-08-18
WEITERE KOMMENTARE IN Google
After the waitress overlooked us, everything was fine. My red curry was sufficiently spicy and tasty. The neighbors at the next table were also very friendly. I hope that the daycare works out.
Elke Witt . 2024-08-18
WEITERE KOMMENTARE IN Google
The brunch buffet was rich and tasty, we particularly enjoyed the scrambled eggs/bacon. The lively atmosphere created a great atmosphere. Only the rolls could be a little higher quality. Brunch would be even more perfect with fresh baked goods."
Stefan Lutterbeck . 2024-08-18
WEITERE KOMMENTARE IN Google
We were guests in the restaurant. Food was well cooked and presented, the service was very friendly. What I don't understand is that 2 waitresses do all the work while 2 others hang out at the counter outside, pouring each other drinks and cackling so loudly that it not only disturbed my table. It was really so loud that we couldn't have a decent conversation. This is the only drawback that should be worked on. As we left there was no “bye, have a nice evening or goodbye” from the 2 people behind the counter inside. I think it's a shame, because something like this can significantly improve a customer's subjective impressions.
Kbrd0815 . 2024-08-18
WEITERE KOMMENTARE IN Google
I met up with a friend locally today. The service was attentive and polite. The drinks were quickly at the table. The food was extremely tasty and the price-performance ratio was excellent. The location is beautifully situated on the water. Given the weather, it was simply a successful visit to the terrace. Thank you for the work behind it.
Jasmin Kaiser . 2024-08-18
WEITERE KOMMENTARE IN Google
We often go to the beach house and also like to ride our bikes. Today again for breakfast brunch. Very good selection, fresh dishes and very friendly and attentive staff. We feel very comfortable there. Keep it up :-)
Ina Pelz . 2024-08-17
WEITERE KOMMENTARE IN Google
Super nice location with great, varied food and beautiful rooms. Highly recommended.
Andi Schneider . 2024-08-16
WEITERE KOMMENTARE IN Google
Finally a really good realization of a great idea. Wonderful beach feeling in combination with the Hengstey outdoor pool, next door the canoe club. Everything you could wish for is there. Really great location. The neighboring towns can take a lesson from this. Only the food still has room for improvement. Really recommended
Uwe Böhler . 2024-08-15
WEITERE KOMMENTARE IN Google
We were able to celebrate our wedding at this wonderful location! It was also the first wedding for the beach house & they performed perfectly for us. Everything was prepared as discussed, the staff was friendly and, above all, we as the bride and groom did not experience any stress. We particularly liked the flexibility of the house and the fact that "sometimes 5 were left straight." Everything isn't seen as narrow and knit, which we thought was great. We can recommend everyone to realize their dream wedding here! Many thanks to Mike and the entire team! Best regards Dominik and Saskia
Sas Kia . 2024-08-14
WEITERE KOMMENTARE IN Google
The beach house turned out very beautiful! But what really struck us is the organization at the food distribution, which is a complete disaster - overwhelmed employees who try to remain friendly under the stress of the customers, which of course doesn't always work. Customers can also be quite stressful at times when they don't get what they want. Nevertheless, there are too few. Employees in service therefore have extremely long, long waiting times. For simple fries you wait forever between 20 and 45 minutes! A lot of crowding because the order and pickup location are the same! As well as the people who also want to hand in their deposit bottles, very angry customers because of long waiting times... and poor organization. The employees try very hard, but the mass of customers is very difficult to process! It's an organizational problem that definitely needs to be addressed. Nevertheless, the beach house turned out really nice...
Jenny Franz . 2024-08-12
WEITERE KOMMENTARE IN Google
We have been to the beach house in the swimming pool with the entire family for the 5th time. It looked very nice visually, which is why we were there now, but some of the employees are very unfriendly, probably due to the excessive demands and the constant understaffing! There are incredibly long waiting times in the area where you can get fries and the like! Every time we waited at least 20-30 minutes and sometimes almost 60 minutes for a currywurst! So just spontaneously getting a currywurst is not an option! Even if the children are hungry! Children are sometimes impatient too! This has to be a little quicker somehow...A lot of people are also angry in the queue. Today there was also a discussion because many people stood in the queue for almost 40 minutes and then didn't get any food because there was a technical error in the system! Of course, something like that can happen, but then you have to communicate it in the same way and not just say that there are no fries but that everything is not possible right now, i.e. currywurst & co. Many people still waited because they were hoping that they would get something else! Definitely too few employees, pure overwhelm and very unfriendly, stroppy, far too much crowding at the food counter! Nobody has an overview anymore! That's a shame. Employees shout at each other, everyone gives someone else a task or blames them for something! Drinks and ice should be served separately then there wouldn't be so much crowding when returning deposits!
Sascha Will . 2024-08-12
WEITERE KOMMENTARE IN Google
Located on a lake next to an outdoor swimming pool. Nice atmosphere with an outdoor terrace. You should come by bike because parking spaces are scarce. Personally, I think it's a good thing because it doesn't get too crowded.
Michele Tenace . 2024-08-11
WEITERE KOMMENTARE IN Google
The left hand doesn't know what the right hand is doing.👎
Oliver Knoche . 2024-08-11
WEITERE KOMMENTARE IN Google
My wife and I have often gone swimming in the Hengsteybad and we have always really enjoyed it, simply because it is not as crowded as the other Hagen swimming pools. Since the beach bar opened we think it's even nicer. As a small criticism, I would like to say that I simply find it stupid that the benches directly at the beach bar do not have a parasol and are dark, so they are so heated that it is simply not possible to eat or drink there. And as a smoker, I think it's stupid that there are no ashtrays at the trash cans, that would definitely be smart given the fact that the meadow is usually very dry in summer. Without these two points mentioned I would have even given it 5 stars 😉
Christian Freitag . 2024-08-11
WEITERE KOMMENTARE IN Google
The most expensive breakfast in the world, 24.50 euros. For half rolls, as there were no grain rolls. Once never again!
Katja Ost . 2024-08-10
WEITERE KOMMENTARE IN Google
Great location with a good atmosphere, very good service and good food Wasn't in the hotel just in the restaurant
Andrea Wolf . 2024-08-09
WEITERE KOMMENTARE IN Google
Wanted to enjoy a drink at the beach house this evening. Despite the good weather, we couldn't get a seat on the outside terrace. The reason was that it had already rained several times today. No comment - except that we are now sitting in the extra sheet, where an outside seat is no problem and we sit on the terrace with numerous other guests. Let's go there straight away in the future.
Frauke Traue . 2024-08-09
WEITERE KOMMENTARE IN Google
Food great, ambience great but poor reception, doesn't feel welcome. Service very arrogant, makes outrageous comments that are supposed to be funny. As a guest you don't feel comfortable. And if too little is consumed, this is also commented on. Recommended visit only because of the location. Not because of the "good service". Very disappointing.
Susanne Mann . 2024-08-08
WEITERE KOMMENTARE IN Google
Top location, nice staff, but the quality of the food is poor in terms of price performance. I was shocked at the quality of the currywurst for almost 10 euros, cheap sausage rolled over the grill and ready. In the dish of penne with pesto there was actually a hair in it and no real pesto, a bit of butter, cheese and herbs, which is also what I complained about. Got non-carbonated cola several times. I would be happy if the food was prepared with more love and the quality of some dishes matched the price. You won't lose a customer, but for now you'll only drink beer at your place and hope that the quality will be better in the future.
Dominic Puetter . 2024-08-07
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So, I arrived today, reception wasn't manned, no one answered the phone, only a friendly neighbor helped to get someone to come, service is terrible, breakfast only from 9 a.m., craftsmen stay away from this house
thomas schmid . 2024-08-05
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The breakfast is poor and loveless.
Marga Bergmann . 2024-08-04
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Great atmosphere, nice company and a very good cover band - the best prerequisites for a successful stay. At the next opportunity we will test the "kitchen", the first glance at what is on offer will whet your appetite.
joerg kirchhoff . 2024-08-03
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Rooms newly furnished and very clean. Food in the restaurant was good and plentiful. Very nice people in service and reception. Parking currently has to be paid.
Lydia Peters . 2024-08-01
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Super delicious food, great drinks, service top
Angela Kipp . 2024-07-31
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Completely horrified that we have to pay money for a seat cover. We found the regulation of paying a €2 deposit for small seat cushions for the hard wooden chairs strange, but for a lounger cushion you pay a €10 deposit and get €7 back? Guys, is it still okay? In addition, the staff was completely overwhelmed. Selection of drinks is poor for a beer garden that was supposed to be something very special. Admittedly, it looks beautiful and the location is fantastic, but that's it. In order to sit more comfortably, we went up to the restaurant after our beer. We actually had a chair cushion for free. What irritated us there, however, was the price of a beer. Same beer, same quantity and even cheaper with glass and service than drinking it down on the beach. Honestly? You should rethink the concept. A pity. Because actually it could have been really nice.
Kerstin . 2024-07-30
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We were there on Friday for the Goldplay concert and drove home very excited..Location..band and everything around was soooo beautiful...we would love to come back
Simone Tusche . 2024-07-29
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We arrived, were seated, given the menu and then asked by the next waiter why we sat down. He didn't have time and we should leave. Half the terrace was empty and we would have been willing to wait a while for our drink. Don't seem to need guests.
Lisa . 2024-07-27
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We had a lovely evening at the Goldplay concert. Very nice location.
A.W. M. . 2024-07-27
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The breakfast is delicious. There is still room for improvement in terms of friendliness.
deltastar . 2024-07-24
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On the terrace. Nice atmosphere. Service very friendly and cool. Unfortunately, many guests believe they are king at the table and those in front of them are subjects. People chill…breathe. Young team, bear with me. The food (schnitzel) was good and the mojito was great.
Marc Müller . 2024-07-24
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Bistro beach bar. With self-service. But OK. The ambience is nice when the weather is nice.
Ursula Katthagen . 2024-07-23
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Very modern Staff friendly Great event
Saskia Hermes . 2024-07-23
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Visually beautiful... Unfortunately, I only found out from a friend 3 days later that there are seat cushions. The seating is more than uncomfortable. Table was dirty. Happens when there is no service and no one even checks on things. It's actually a shame, it could be a great location. I've heard from many that, like us, they had a drink and immediately moved on. I got a serving to clean the table.
Xara Dortmund . 2024-07-21
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We were here today and had a delicious meal and had a great time. The new beach area is well done, although I would have liked more sandy area. Lots of bike racks and a good selection of drinks. Despite 30 degrees there was still space.
O G . 2024-07-21
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We spent a cozy evening in the beach house. The large terrace with the transition to the newly designed lake shore has become very beautiful. Our bowls and salad were all very tasty, fresh and beautifully prepared. Even though it was very busy we didn't have to wait long for our drinks or food. Thanks to the team!
Martina H. . 2024-07-21
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Spent a nice afternoon. Recommended at any time.
Stephanie Kraft . 2024-07-20
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I can only talk about the restaurant, not the hotel: the food is good, the price-performance ratio is right (drinks are on average €0.50 to €1 more expensive in some other restaurants), pleasant setting, you sit here on summer evenings very good on the terrace. Unfortunately, almost all of the servers are extremely unfriendly, harsh and snotty 😏. And it wasn't even particularly crowded when we were there, so it wasn't stressful.
Ursula Therese Bartscher . 2024-07-20
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The facility is an enrichment for Boele. When the weather is nice it's a lot of fun to be there.