Soulkebab Schanze in Hamburg

Waste of food - waste of time: We ordered two meat durum and one hallumi durum. We got one meat durum and two pita breads with meat and hallumi. We sent the pita breads back and got two pita breads back. We gave up when they were super stressed and misunderstood everything we said, especially because they kept interrupting us. We would like to recommend that they listen for the customers' orders and/or listen for when the customer tries again. We hope we don't get an upset stomach like one of the other reviewers, because you can't give minus stars. 🤭

The kebab tastes like a kebab like you're used to. Nothing special but definitely edible. However, the service has many deficiencies. While my order was being taken, the employee insulted the last customer. Out of his aggression, he rudely took my order. When the customer from before came in again to ask for a napkin, he was told that there were no more and sent him out and was further insulted. A few seconds later, other customers received napkins.

I used to bring vegetable kebabs with me. Veal always served with herbs and spicy sauce, it was delicious, I've been there twice in the last week, and it doesn't taste much fat anymore, the sauces are different, the bread is broken in many places, now there are better kebab shops, sorry, I don't come to you anymore

Jump costs lahmacun 4.50 Lattenkamp 3.70 But at least he went over to Emek and got some fresher ones 😤😩

Wow. The reviews here are underground. But I can understand. Anyone who knows other Soul branches in Hamburg understands the disappointment. This is one of the newer ones, but unfortunately it's also the one that disappoints most people. I don't really know what they're doing wrong, but it's just not worth eating kebab here. The colleagues are nice, it looks cool inside. Clean… everything ok at first. But the kebab is just bad... not bad like “super shit” but bad in the sense of - “normally soul kebabs are always one of the better kebab shops in Hamburg”. But yes, if you're in the mood for a kebab and you're nearby, you can have it. Better than the alternative at the other end of the street - luckily!

Fancy food poisoning and the worst cramps of your life? Then head to Soul Kebab! :-) I thought I was going to die tonight and at some point I lost count of how many times I vomited because of the pain.

Ordered Dürüm roll and unfortunately only got onions with meat and a side salad. No tomatoes, no cucumbers and unfortunately no really tasty meat either. Since the staff also seemed totally confused, there was a lot of room for improvement. We only paid for everything because we pointed out everything we ordered ourselves.

Loveless, food was below average. Even if there's a long queue next door, don't go to this kebab shop

Food was a joke, not enough for the price, the cashier is completely rude and aggressive and looks for stress! I've never experienced it! It's done for me! Sorry guys, go eat somewhere else!

Unfortunately the food was very poor. Cartilaginous meat, no sauce spread, not rolled properly and everything was limp. The competition is too great for you to have to leave your money here. Maybe you'll find your old quality again

Wallah good night staff! Doner delicious

❌DO NOT VISIT❌ I ate there on Friday around 1am and I think I had the worst, most disgusting kebab experience ever. 1 star is still way too much. The main problem was the present head of the kebab skewer (older, fatter, little hair) who doesn't speak German and yells at you if you don't understand his mumble. This was the case for me when I gave my friends my order after 10 minutes because he had simply overlooked me. The kebab itself was the straw that broke the camel's back. After I pointed out to him that I hadn't received anything, he insulted me in an unfriendly manner and insulted me in Turkish (me and my friends understood that) the whole time, and other customers were also cowardly insulted. The point is, my kebab was practically out of the trash. The kebab man, as excited about me as he was, didn't even look at the skewer and scraped up the last bits of rotten food from the container and slapped it into my bread🤢🤢🤮🤮🤮🤮. The rest of the salad was also a disaster, the sauce was all wrong. Shame on you! When it comes to something like that, I could actually just resort to insults. Never soul again, for me and my friends.

Not nice kebab, spartan toppings and staff not really nice

They have rude and irreverent employees . Doner did not tasty

Super delicious food! The employees were super nice and humorous. The prices were not excessively high, but rather appropriate for the quality. So top price-performance ratio!

Best food Best kebab in Hamburg Nicest people

Very, very nice, I got some tea while I was waiting. A huge portion. Because I waited a little longer I got a free bottle. I haven't experienced such friendly employees in a long time. Thank you

I live in the Schanze. I haven't eaten there for a long time. I thought to myself again today that I should let it go. There wasn't enough meat and sauce in the kebab box. The fries were really cold and soggy, everything was really dry because they didn't put enough sauce in after that When I asked, the kebab man charged 2 euros for a bit of sauce, which was really rude. I'll never eat there again

Small kebab with very little content. Even the sauce was saved. The whole thing happened so quickly that there was little influence, even though it wasn't particularly crowded. Finally, the packed food was literally thrown onto the counter.

A little bit of meat but super tasty. In addition !!! Bread extremely thin, everything too cold. Ambiance 4*

It doesn't taste like anything and the staff wasn't nice

Formerly Sel Kebab absolutely great. Today only half of it is left (it's really a joke how little is put into the kebab) and the ingredients of the kebab and dürüms taste like nothing, and sauces are absolutely useless. Better go to the falafel shops next door, they taste a thousand times better.

Total disrespect for customers.

The UFO kebab was very good and absolutely adequately filled

Doner kebab forgotten, food bad, meat the very last thing, ambience not good

Ordered food through Wolt. Unfortunately the wrong sauce was packed into the kebab. When ordered, cocktail sauce in my kebab was my white sauce! It can happen sometimes, so I complained by phone. I was promised. A new kebab will be sent to me. Unfortunately, I didn't receive any kebab and no one answered the phone. Customer service really sucks

Food wasn't really good. Staff strange and not friendly.

More like a portion of empty bread. For €7.50, absolute impudence and pure disappointment. Just normal kebab without any special features.

Used to be my favorite kebab... Today: Vegetable kebab, ordered and paid for with veal, but no grilled vegetables in it. Ordered and paid for kebab with veal and extra halloumi, but no veal in the kebab.

The Doner box was delicious with perfectly textured meat that wasn’t dry. Paired with tea, it made for the ideal dinner combo. I also loved the cozy atmosphere.

Bread and sauces and vegetables good… the rest to forget

Best Halloumi Dürüm, I can't say anything about meat dishes. Service is quick and uncomplicated, the prices are fair. Ambiance is fine according to the setting.

The durum döner was put together fast & efficiently, and the taste was great. Generous portion, too - exactly what I needed.

Here you can get the smallest kebab in the world and the unfriendly staff in the world for €7.50. Not recommended.

Food poisoning from a way too expensive Vöner kebab from a very unfriendly employee. 🤢

If the service is bluntly unfriendly and you want to eat moderately well at best at hefty prices, you might feel at home there.

Chicken kebab always seems to be sold out. Especially late at night

It's a disgrace how unfriendly the employees are and there was hardly any meat in them, the kebab was completely empty. I wouldn't recommend this shop to anyone, not even my worst enemy

This kebab shop used to be one of the better addresses in the Schanze under the name Sel Kebab. Today there is not much that reminds us of those times. Prices have been increased since inflation, that's fine as this was the case in every kebab shop. Unfortunately, the portions also became smaller and the taste suffered massively. On top of that, the employees are so unfriendly that you feel anything but welcome. They don't even try to remember a simple kebab order. I was there for the last time and I'm glad about it. All the best, all the best

Food is regular. Service is the worst. One of the employees (around 40/50 years old) preparing the food and taking your order was super rude. Never coming back.

Ordered Falafel Dürüm, taste was actually quite okay, but an hour later I got diarrhea and a stomach ache, which I rarely have. I like to eat kebab and falafel with different sauces and tolerate them well. Not fresh or is the heat to blame?

Dürüm and kebab were anything but tasty.

Anything but a recommendation. The meat is dry and the sauce is saved.

Night staff on August 2nd, 2024 very great!! The very best 🫶🫶

The vegan Dürüm was delicious. Wasn't there long. Ambience is fine and clean :) Everyone was friendly.

Expensive kebab that is almost empty. No matter when you go, the people at the store are always rude and forget your order at least twice. There are much better shops in the area. It's a real shame, it was one of the better stores for a long time.

We've been going to this kebab regularly for years because we work around the corner, but today was the last time. The employees are incredibly unfriendly and don't even try to remember the order. The Vöner doesn't taste like anything, it's half empty and the bread was just wet.

I cleared away my thirst quencher even though there was still something in it

Staff rude, insulting! For the money, the kebab was poorly topped and really not tasty. Hopefully I won't have any medical consequences.

Never eaten such a bad kebab before. Staff very unfriendly, aggressive. I've had diarrhea for 2 days. The meat was still raw. Even 0 stars would be too much!

I've had diarrhea for 2 days, 1 star

Very good kebab on a plate, both chicken and veal. I recommend

Got a mini kebab today for 9.50 Never again

So... I'm here often and also a big fan BUT one evening after partying I came over and was lured with Vöner only to find out that it was a kebab with meat!!! 5 years of being vegetarian! Gone!!💔 nevertheless, I still like to come here and treat myself to falafel 😊😊

The Dürüm is quite tasty, but the cheesy fries, sorry, are a disgrace. Half the price would be unreasonable for that. Only when I asked for jalapenos did he finish what he was going to give me so that it at least looked something like the poster. Service not attentive and friendly. Not again…

I live in the neighborhood and I had a kebab that was expensive (€7.5). Vegetables were good, but I'm not sure if the meat, sauce or bread were homemade. The ambience was actually so great. I found the waiters too informal.

EUR 7.50 for an almost empty flatbread!!! Really really bad price/performance ratio for a kebab!!! Taste...moderate.

What happened to this store? Previously under Sel Kebap, and for a short time under the new name Soul Kebab, a delicious kebab at a good price-performance ratio. The owner has probably changed, the bread, which was already thin before, now only consists of an outer shell, which is completely falling apart due to the contents, which have also become quite poor. The taste has also noticeably diminished and is really dry. As good as the kebab was before, it's as bad now. The price increase is incomprehensible. It's a shame once again we have to say goodbye to a beloved shop that has raised the standard of the ski jump.

Definitely not a highlight in terms of taste. The door appears to be open all the time, which means there is a draft in the store. Cleanliness doesn't seem to be a priority here either. I'll go somewhere else next time.

In my opinion the best kebab I have eaten in Hamburg, nice bread, great sauces and also a Yaprak skewer so in my opinion a bomb. So far I haven't eaten any better kebab in Hamburg - even Ali's vegetable kebab can't keep up.

Why is this hole still there? Finally get rid of it and get something sensible.

It was tasty but unfortunately almost no sauce 😢

It's clear, but microwave burgers from Lidl are better and the durum bread is from Lidl and the kebab lady wanted to hit me when I said kebab with mixed meat and it also gave me testicular swelling and penis discharge

It just doesn't taste good and it cost more

The staff was generally nice but in some moments they were really unpleasantly sexist. We're out of time and for me as a woman it's definitely a reason not to come back because I felt incredibly uncomfortable. Otherwise, we both unfortunately had an upset stomach shortly after consuming it and felt very unwell. Both had a Dürüm with mixed meat and it's still in your throat and "coming up". Constructive criticism may help your business and positive change can happen in that respect. As a woman, expect to be greeted respectfully like everyone else in a store instead of immediately being given three casual looks from the men at the counter and being addressed as “Hey, love” four times. Simply uncool. You can definitely do better

Unlike the Barmbek branch, the staff is very unfriendly. Would not recommend at all!!! Go to Barmbek branch!

Der Döner ist jedes Mal ein Leckerbissen. Die Bestellungen werden immer schell aufgenommen und die Dönermänner sind ebenfalls sehr höflich. In dem Laden gibt es ebenfalls Sitzmöglichkeiten, auch wenn diese sehr bescheiden sind.

Taste of the meat is very good, size of the döner/Saudi’s is for that price really small. Staff is a little bit wild

Sehr aggressive und wütende Mitarbeiter, Kleiner döner für 7€, kaum fleisch drin, tische sind dreckig, würde ich nicht empfehlen 👎

Mitarbeiter sehr unfreundlich und viel zu kleiner Döner für den Preis von 7,50€

Für Hamburger Verhältnisse ganz solider Döner. Für 7.50€ jedoch etwas klein.

Nach Übernahme einfach nur noch Scam

Good food, and an absolutely fine experience until about a month ago until a new staff member joined who has zero listening skills and thinks he knows what you want - in spite of what you order.

Preis Leistung nicht wirklich gut. Qualität ist deutlich schlechter geworden in den letzten Monaten. Komme nicht nochmal.

VORSICHT! Muss jetzt ne Bewertung schreiben, weil zum 8. Mal (!!!) in folge versucht wurde, mir das Essen falsch abzurechnen. Als Anwohner gehe ich gerne am Abend vorbei und hol mir was und jedes Mal geben die die Preise falsch durch. Wenn du schnell weg musst und nicht aufpasst, zahlst du gerne mal viel zu viel. Seit dem ich den Leuten danach ins Gesicht gesagt habe, ob sie mich verarschen wollen, passen sie auf. Ist heute aber, wohl aus Gewohnheit, wieder passiert.

Seit der Namensänderung ist dieser Laden nicht mehr das was es war. die Portionen sind sehr bescheiden das Brot so dünn das es unten längs aufbricht. Der Service so forsch und unübersichtlich wie man es sonst nur aus dritt Ländern kennt

Ich hatte einen guten donerteller, und die Bedienung war ok

Solider Döner für einen üblichen Preis.

Als Berliner hat man an Döner Kebab hohe Ansprüche. Diesen würde ich als mittelmäßig bis gut bezeichnen. Brot war mir etwas zu kross getoastet, die Zwiebeln mit Petersilie übersät, was mir persönlich nicht so zusagt. Meine Begleitung hatte einen Vöner (vegan), sie war zufrieden. Ansonsten waren Preis und Service in Ordnung.

Sehr leckeres Essen, Fleisch und Soße Qualitativ sehr hochwertig. Wurden schnell bedient und Preise sind angemessen. Ambiente ok, Schanze eben.

Ein Freund hat mir den Dönerladen empfohlen der war sehr lecker .

Besten Döner meines Lebens. Der war so lecker ich komme immer wieder. Bester Dönerladen Hamburgs

Wenn du vor meinen Augen rohes Hühnchen schneidest und es zwischen Brot legst, denke ich, dass du mich umbringen willst.

Döner auf der Schanze eben. Top. Auch veganer Döner im Angebot

Beste Döner was soll ich sagen.......

Qualität hat STARK abgenommen seitdem Soul Kebab übernommen hat

Gute Falafel mit gutem Service.

Sehr leckerer Döner und das Personal ist auch sehr freundlich. :)

Kann man nichts mit falsch machen, Salat überall und die Saucen wurden schön ins Brot gestrichen

Sehr Guter Döner. Saftiges Fleisch,Salat nicht nur oben und die Soßen sind auch Weltklasse. Bester Döner den ich je gegessen habe!

Veganer Dürum war sehr lecker, der Seitan kam "echtem" Dönerfleisch erstaunlich nah. Bedienung war freundlich, Preis für einen veganen Döner ok. Trotz wenig Soße (Cocktailsoße) wie ich zu Anfang dachte, war der Dürum sehr saftig und überhaupt nicht trocken. Empfehlung für den veganen Döner, ich würde nochmal einmal hingehen.

It’s average. Dry meat and unmixed Döner Box, but nice potatoes and variety of sauces

Super leckeres essen, nette Mitarbeiter 👍

Super Qualität. Leckeres Kalbfleisch. Personal war auch sehr nett..

Döner ist für 7€ echt klein, schmeckt aber gut

Great experience on doner kebab .

Ich esse gerne hier. Personal nett, Döner schmeckt.

Das personal war sehr abweisend und mürrisch. Außerdem war das Essen mittelmäßig, zumal die Portion sehr klein war. Beim Inhalt wurde sehr gespart. Mein sogenannter “Döner” war sehr flach und für diesen Preis ziemlich frech.

Der Besuch in diesem Dönerladen war eine bewusstseinserweiternde Erfahrung. Die Symbiose der verschiedenen und einzigartigen Geschmäcker haben mein Herz höher schlagen lassen. Besonders im Alkoholrausch war dies ein absoluter Genuss. Ich bin unendlich dankbar für diesen Gaumenschmaus und wünsche allen Mitarbeitern, die es mir ermöglicht haben diesen Döner zu essen, nur das Beste.

Bedienung nett, Kartenzahlung ab 7€ möglich. Mehrere Soßen wählbar, Salat sieht frisch aus, schmeckt gut. Fleisch ist ne Katastrophe. Knorpelig, nahezu ungenießbar, deshalb klare Abwertung für diesen Preis!