Serways Raststätte Peppenhoven Ost in Rheinbach

Mess and on top of that they also ask for a €20 guarantee to take a shower. The staff (at least the lady who was on duty when I was there) very categorical and totally closed-minded. A shame I say...

Stinky toilets and good coffee.

You can't take a shower because you have to give a 20 euro guarantee, he doesn't get the key from the truck like everyone else does.. ugly

Gas station mess. After you pay 4 euros for a shower, you have to leave a deposit of 20 euros. Is it legal?

Sucks staff and so rude. I don’t recommend at all Very bad place and not clean

Good parking for trucks, but unfortunately it gets a bit crowded in the evening and it's a bit difficult to find a free space

Friendly staff, shower 4€, but you need to leave a 20€ deposit

Motorway service station, unfortunately everything is too expensive

Totally clogged toilet, otherwise good

The last shop, at 5 p.m. you can't get anything warm to eat. It's better to have three people standing behind the counter and chatting.

I recommend the restaurant, the parking lot is cool

A tower of coffee for 410 liters of diesel. And within 35 km, the second restaurant closed, between 7-8 in the morning. One wants breakfast and nothing... 🤬🤬🤮

Wide range, but quite pricey. 8 Euro for a sausage sandwich.

To take a shower you have to give €20 as a deposit 🙈 The cost of ATM withdrawals is not worth it. I'm going to another station or autohof where there is no such stupidity as here!

Generally good bakery...but if you like croissants you shouldn't look for good croissants here.

Clean toilets and the prices in the shop are just acceptable

The warm part was closed in the afternoon

Was fine, looked neat and tidy!

3 euros for a dirty shower, despite Corona, thank you very much. Addendum October 2024: Showers now cost 4 euros and are still dirty. The guest room has been renovated, but nothing else has changed. 20 euros deposit for the key to the shower, no money without a key. North Sea closed and a bowl of fries with a bit of nonsense on top for 10 - 13 euros. No thanks. Then it's better to scrape the rest out of the fridge.

Little to none healthy options. After a 6 week road trip I have to rate Germ

The rest of them are fucked up, the deposit for entering the shower is 20e, plus a shower of course 4e, you have no cash, you are unlucky and go back to the cabin and continue to stink.

The warm kitchen closed at 3:15 p.m. Only charging station on site defective. Went to the toilet, had a cup of coffee and off we went.

Clean rest stop with good food and clean shower

Rest areas for truck drivers have showers, toilets, restaurants, prices expected for the highway.

Excellent parking and refilling of utility water for drivers

Nice lunch, friendly staff and beautiful location.

Everything is very expensive and WC-coupons are not accepted as before.

"Away" restaurant. Close the kitchen at 2:00 PM. Really ridiculous!!

Because you don't have a 20€ deposit for the shower, you can't take a shower... that's probably an impudence... such a dirty rest stop...

It's a pretty clean rest stop and makes an inviting impression, but when you come in you're hit by a shock. Apparently you can only get warm meals here from 12 p.m. to 2 p.m., which is an absolute disgrace for truck drivers and travelers who stop for longer. Plus, of course, like at every T&R, completely exorbitant prices and on top of that 1! only employee who has to take care of the customers. In my opinion, something like this shouldn't be allowed to be called a rest stop... The other side was even completely closed last week, absolutely sad.

Terrible service. For showers, deposits are cash only and toilet tickets are not accepted.

nice stopping place. this time just a stop and go to refuel. Nothing to complain about

Extremely expensive fuel €2,20 instead of the normal €1,60-1,65

Until now there were 5 stars .. today I change my rating .... For a shower that costs 4 euros, you need 20 euros Kaution.... You don't have cash with you, you force yourself to withdraw from that machine that has very high commissions.... Last time here

€6.25 for a pretzel and 0.5L of water. Congratulations.

I've never seen anything like this before. Shower costs 4 euros, but to get there you need to leave a key and a deposit of 20 euros.

The rest stop not only has a cool and funny name, but also impresses in every way! We stopped along the way and had a great time. The staff were very friendly, the toilets were clean and spacious - perfect for a relaxing break. Absolutely recommended!

Dirty and smelly shower. Fee 4 euros + 20 euros deposit. The deposit will be refunded when you return the keys.

Calls itself a roadside restaurant, but nothing hot to be had at half past seven in the evening. Judging by the other reviews, no exception. Extremely weird

Very bad service in the restaurant

The food there is very good and doesn't cost much, toilets are clean. It would be 5 stars if the staff were a little more attentive, we had to wait 10 minutes until an employee served us even though there was no one in front of us.

Neat place to take a break. Equipped with all amenities.

Can't even get hot food there at 2.30 pm, it's become a hopeless place and the Norzee is permanently closed, I won't go there anymore.

We made our last stop here on our return journey from Austria. It is the perfect place for us with dogs, to give them a good walk. Lots of green areas. Of course, clean up the dogs' deposited needs with a poop bag.

I can only speak for the toilets. I've never experienced anything like this underground. I won't stop here anymore. Sorry about the restaurant. What I saw looked good. I'm talking about the rest area in the direction of Cologne.

Parking for trucks. The toilets are clean, the food is classic fast food

In this location you can't take a shower if you don't leave a €20 guarantee and the fact sheet rasim and discrimination against LKW truck drivers.

The shower is €4, but ☝️ it's disgustingly dirty, they don't clean it enough, the one in front of me probably had a "big toilet" because unfortunately I saw its marks, there's no toilet paper, but probably because there's no holder installed. There is no trash, and the pavement is not cleaned either. In the sales area, the 2 older men behave like kindergarteners, they don't hide while talking me out!! It's a good thing that as a truck driver, I have everything from toilet paper in my bag. More attention should be paid to this too!! It is certain that my husband and I will not come here to shower again.

Paid a euro for dirty toilets. There was also no soap to wash your hands.

6pm August. Stop to eat something. Hot kitchen closed. A few more sandwiches. 2 cash registers, handful of customers. Cannot help any customer directly and correctly. A disaster. Rude and incompetent. Perhaps it was fortunate that the hot kitchen was not open. Then we drove further

At lunchtime there was no hot food and the service was overwhelmed. Toilets are very clean.

North Sea? Empty unoccupied counter at lunchtime

Regular petrol station, nothing to be existed about

I didn't like this rest stop. This was totally easy with cars and trucks. It was parked wherever there was space. Just chaotic. 3 stars for the friendliness of the staff.

Toilets dirty, soap and paper towel dispensers empty

Toilets extremely dirty, soap and disinfectant dispensers broken. Demanding a euro for this is an absolute disgrace!

We had to go to the gas station and pay a €20 deposit for the changing room. Burger King construction site. Little choice. The cashier/staff almost didn't understand the order at all because she didn't really speak German. Completely overwhelmed ladies who have probably all just been trained. Never again this gas station/rest stop

Not getting a hot meal at 6 o'clock. Just a few more sandwiches. Toilets full of paper on the floor. But no paper to dry your hands. We will definitely never stop here again.

Worst rest stop ever, half of the gas pumps broken, only a small sign with a ballpoint pen directly on the gas pump, sanifair toilets completely dirty and staff in the coffee shop absolutely annoyed and unmotivated!!!!!

This place is horrible. Go to the next stop. Hell.

€1 to go to the bathroom, and if two people go, then the voucher they give you has to order 2 different products, you can't use them only for 1

There are probably the dirtiest toilets I have ever seen. But of course also with money from Serways. Eternal queues at the checkouts and the staff overwhelmed. Absolute example of bad organization.

Very nice staff and good atmosphere

Toilets and rest area dirty and dirty

Rancid gas station! The cleaning lady first dumped a leaking garbage bag on the children's toys. Then she took away the dirty bag. And left for home without cleaning the floor. Leave that 'forbidden shoes' sticker alone then...

Incredibly dirty and filthy! The dirtiest and most disgusting rest stop I have ever seen. Garbage is already piling up on the sidewalks from the parking lot to the toilets and all the trash cans are already overflowing. Just a few meters from the toilet, a stench hits your nose that makes you gag. I paid 1 euro for the toilet, like every other guest. In return you get toilet rooms that apparently haven't been cleaned for YEARS. Feces and urine are piling up on the floors and everywhere!!! The smell is simply indescribable!!! I couldn't use the toilet without throwing up! And I wasn't the only one! The health department or the relevant authority should urgently close this dirty stable, or better yet, tear it down!!! Visit on August 5, 2024 around 7:30 a.m.

Large facility on the A 61. Very busy on a Saturday afternoon (peak travel time). Filling up is very expensive, although I don't know the price level in the area. In any case, almost 50 cents above the prices in the Mainz area.

Today at 9:20 p.m. I found the women's toilets in extremely poor condition. It smelled very unpleasant from afar and the toilets weren't clean. There was a lot of toilet paper on the floor and the toilet seat wasn't cleaned due to a lack of cleaning products. The saleswoman in the shop explained that her colleague was trying everything but couldn't keep up with the work. That may be understandable, but it shouldn't be that dirty.

Worthless, closed at 6.49 pm on Sunday evenings during the summer holidays. One after another this was announced in a less than friendly tone.

Toilet clean and good selection of food and drinks, but very crowded.

Understaffed, unfriendly cashier who refuses to make coffee at the portafilter

Good roadside restaurant with good coffee

The kitchen is closed on Sundays during the summer holidays. Really too ridiculous for words. No hot food and grumpy staff, find another job if you don't feel like it.

Like every raststette. Just good, but nothing different.

Unfriendly staff in the morning, especially the older lady and totally filthy toilets 🤬🤬🤬🤬

Incomprehensible. What a filthy stable! That there are such unhygienic conditions at a German rest stop. And then another 1 euro for going to the toilet. Unacceptable!

Unfriendly staff, no warm food because there is no employee there.

One star for there being a toilet at all. The rest doesn't work at all.

No normal coffee or meal after 6 p.m

We have been doing this break for our top for years

Toilets should be in the container, according to the sign on the door. Thanks to the many trucks, it was not visible. North Sea Restaurant was closed. Had to drive to the next rest stop.

Toilets are closed and you have to use a toilet container.

Toilet facilities outside the container are of course an emergency solution, but given the situation, it is unreasonable.

Toilet is outside in a container. Two cubicles for the ladies, one cubicle and a broken urinal for the men. Entrances are right next to each other, everything can be experienced up close. Long queues in front of the open entrances. Terrible; It's better to drive a few km further and you'll come to another rest house.

Gasoline is more expensive than in the Netherlands, absolutely crazy. Temporary toilet not clean, wheelchair or elderly friendly. Advice to drive quickly...

We only ate there and it was very good and the toilet was clean

Toilets are in the container outside, the kitchen was closed at 12 p.m.... Service desert Germany.

Great gas station. We've been coming here for 30 years. Ideal for a stopover.

Clean restaurant and toilet. A little too expensive.

Sure. Gasoline, coffee, toilets and snacks for the road. What else do you need?

Modern rest stop, friendly staff; Bought a snack for a short break, delicious

closes at ridiculous time. Don't expect to be able to get anything here at normal meal times, because they close at 6pm. Not indicated anywhere on the website.

A night shift who, as soon as he enters the otherwise friendly, clean and bright rest stop, you can tell that he doesn't feel like it. The service was correspondingly “friendly”; the question about how long the baked goods would last was given incorrectly. The supposedly fresh pretzels, priced at just under €10, ended up in the trash bin with the broken tooth. I could have gone back in, but then I probably would have punched holes in the counter with the "still fresh and soft" pretzels because of the pain of the waitress. In short... This operation is wrong in terms of service and should be retrained in terms of service life and freshness.

Expensive petrol, long queues at the cash register and temporary toilets and the temporary toilets were also insufficient and dirty

We had a driver change here on the return journey.

A lady wearing the same gloves secretly used the phone and immediately touched the food directly with them. On the table, among other customers, someone was changing a baby's diaper

The shower does not work!!! They say that the water is cold!

It's just a matter of making do, and prices as usual along the highway are much too high.

Ok parking, those who like to walk have the option, Reinbach is 3 kilometers away, shops, markets... I will come again

Currently a disaster as the toilets are being rebuilt. There are toilet containers in front of the door that are dirty and don't seem to be cleaned regularly. Just disgusting!!