Serways Raststätte Hildesheimer Börde West in Bad Salzdetfurth

Unfortunately, the kitchen was already closed at 7:15 p.m. on April 13, 2025. If the Burgerking colleague hadn't fetched the employee from an adjoining room, there would have been nothing at all. At least leave the kitchen open until 8 p.m. Families are often out and about, especially on Sunday evenings during the holidays.

The toilets are a disgrace, out of five toilets only one was usable! One was completely closed, one was blocked, the next had no toilet paper and the fourth didn't flush. In addition, a faucet was broken and soap only sometimes came out of a soap dispenser. Charging €1 for this is really a disgrace.

Far too few toilets: 3! All the locks on the men's cabins are broken and asking for 1 euro for it is more than cheeky!

Toilet in bad condition Doors cannot be locked, no soap, no way to dry your hands, dishwasher broken, dirty, outdated I think it's cheeky to charge €1 for such poor service

The shower doesn't work. Or they don't want to let it on, as it happens.

Unfortunately we had to refuel here (traffic jam on the A7). Fuel was 25% more expensive here than in the surrounding area. The old toilets were clean and worked. The pretzels were very good and tasted good. What I didn't like was "the service".

Zero stars! It's a disgrace to charge 1EUR for this toilet experience! Dirty and disgusting!

Women's toilet paper was partly defective everywhere. Be the worst rest stop for a long time. For a 1 euro. The holiday season is just beginning

Expensive but it is what it is.

Good rest stop. Clean and well maintained.

The sanitary facility smelled awfully of urine. But everything in the restaurant was clean.

The women's toilets were a disaster. Out of five toilets, three were unusable (one was locked, one had a broken lock and yours was blocked) and so there was an endless queue. The toilets that were available for use were simply unhygienic and dirty. We were disappointed and are used to something different from Serways.

Very bad service. I just wanted a little something for lunch (chilichees fries. My order wasn't received. Quote no time. Man is alone. What's the point?

From 13.02 to 14.02 the awning was cut There was nothing valuable.

Staff very nice, the amount of food for the price is unbearable. Mini portions for a maximum price.

Can only judge the toilets. Everything clean

They offer shakes and don't give out any, cold fries and when you ask for help at the ordering board you are ignored, long-haired male employees are totally unfriendly and dismissive and disgustingly unkempt NEVER AGAIN 🤮🤮🤮

The parking lot is very noisy, it’s better to drive another 10 minutes and stop at the forester, there’s even light there.

Miserable toilet. Broken doors and disinfection, piss pool, Visa card doesn't work but still deducts a euro

Pissing in the bush was cheaper

Clean toilets, good snacks, invites you to take a break

Very unfriendly staff at the breakfast bar. Unfriendly staff at Burger King too. The topic of customer friendliness should urgently be retrained. I wish you a nice day!!!

Good parking, toilet, shower. Coffee, BURGER KING. Everything is pretty good.👍

When we drive south on the A7, we usually also drive to the Hildesheimer Börde. Usually for coffee or breakfast. Unfortunately there are only 3 stars because of the very changeable staff, from it is full and they are friendly to it is empty and you are ignored and unfriendly.....

Arrived at 19.00 there were no places at all.

How can you park where the truck is parked with its head facing the highway? Architect who did this, so that you sleep in such noise all your life!

Nice modern rest stop. Unfortunately the scrambled eggs were floating in fat.

Excellent parking, there was a pause for 11 hours, everything was super quiet and calm..

An average rest stop. Nothing that you could say “I’ll definitely stop there next time”.

I find it very strange if you have to pay for the toilet because it's mandatory to have one if you sell drinks but then you can only redeem one voucher per item. I find it very strange because I can share the overpriced gummy bears but not for them my wife can go to the toilet

Clean and the usual rest stop flair, at usual rest stop conditions.

Very clean toilets! The machine even changes notes.

Toilet was clean and the coffee was hot and good.

A bit confusing! It is not clear exactly where orders are taken! Staff a bit grumpy in the morning but otherwise everything was there! Also prepare menus! My wife had scrambled eggs with ham and a roll she said was delicious

Probably the most complete gas station, and parking for trucks, the lights in the parking lot were turned off, I don’t want to steal, but the Germans are famous for their green electricity!!!! Of course it’s not pleasant, but for me they still remained the Krauts!!

Recently closed on Sundays. Often longer waiting times

Were just in the toilet. Was clean.

The internet says it's open all the time, but I can't confirm that. Just wanted to get something to eat, closed. Don't seem to take it too seriously, it was my last visit😕.

I felt like Sarah did a month ago and Tom did 5 months ago. Soap dispenser empty, machine for disinfectant broken. The answers from Tank and Rast that they will take care of fixing the problem seem to fail due to implementation.

Considering that you have to pay money for the toilets, they are really dirty and impractical. And when I try to raise the toilet seat, it slams straight back down. It's better to save money and paint the bush yellow

Clean and tidy but I think 1 euro is a bit excessive.

At 16:30 the tails were even busy, this is some kind of…. And so is the shower, toilet There were cars in the places for cars and buses, everything was ok

Good and definitely clean toilets

Reasonably clean…everything you would expect

Horrible food. Worst schnitzel ever...

staff friendly, Microwave so that parents can warm up food for the children, Tables outside to sit in the shade from midday, Clean toilets downstairs, but the electronics don't work, BK had to 12 to 8 p.m., Coke 0.5 liters 3.50 euros plus deposit, it's crazy what prices are now charged for fuel and rest. Bright spot: the 1 euro toilet fee can be booked against. Curry sausage fries 11 euros, from a cardboard box is cheeky, at least real dishes would be great. This works elsewhere too. Hot witches used to be half price. It tasted just as good or bad. There is no sufficient space for dogs to relieve themselves, which is an absurdity these days, as Germany is the number 1 dog country in Europe. Unfortunately, the guests at this rest area don't have good manners, there's no other way to explain why the green strip is so dirty and dog excrement can be found here. Disgusting... Why isn't this cleaned regularly? Finding tissues with human feces on them is also disgusting. I also find this in parking lots without a rest area. Sobering to stop here. For reasons of good taste, I refrain from taking photos of the external facilities.

Absolute nightmare, I paid for the toilet and then preferred to relieve myself in the parking lot... Because I had to throw away my shoes after using the toilet, maybe clean them, looks like that hasn't happened in years... Really disgusting

An employee was on duty all alone on Monday. Nevertheless, we were served nicely and were able to have breakfast outside when the weather was nice.

Good bockwurst, price performance is still okay

I haven't experienced such a heavily polluted rest area in a long time. What's going on there?

Rest stop just 6.45 p.m. - at least now) closed without any sign even though there are staff inside... Many guests shook both doors in vain...

Unfriendly and annoyed staff and also overpriced.......not possible at all 👎👎👎❗️

Very bad rip off!!! Sorry, but diesel for €2.12 when it normally costs €1.65 and a 0.5L bottle of coke for €3.49 are simply blatant rip-offs!!! Plus everything is old and run down.

Half of the urinals are defective, WCS dirty. Definitely not worth a euro.

Fast, clean, friendly, uncomplicated, enough parking spaces... Everything was great 👍

Food is OK, rest stop, only one charging station with 50KW for electric vehicles. That's weak.

How can it be that you don't sell speci, I sincerely ask you to bring it into your branch. This will make life easier for many, thank you

Toilets are just disgusting (and I say that after a week of festival...)

Rating: ★★★★☆ The Serways Raststätte Hildesheimer Börde West offers an overall pleasant experience for travelers. What should be positively highlighted is the cleanliness of the toilet facilities, which left a neat and tidy impression. Overall, a good stopover on the trip, even if the payment issues were a bit annoying.

I didn't expect good food, fair prices. It's a good thing that there was a long line at the competitor's restaurant.

Clean and OK prices well rest area

Sanifair= dirty, defective and expensive.

Stopped here for a stopover. Charging €1 to use the toilets is fine. But then I also expect to find them not dirty and clogged. Full trash cans, empty soap dispensers and toilet paper all over the floor is absolutely disgusting.

Was closed! Rest stops that close are not rest stops!

It's open around the clock and they close at 10 p.m. on Saturday (!!!). We can save ourselves such rest stops! Totally bad!

Thanks to the friendly staff there are two stars... If I pay €1 to use the toilet, I expect clean and functioning toilet facilities! Toilets: Dirty floor, blocked urinal drain, no disinfectant. Burger King: Underground!!! Dirty tables, order terminals that didn't work, and apart from the fries, the food wasn't edible. I will avoid this rest area in the future!

Rest stop. Always well attended.

Scariest rest stop we've ever seen. Dirt from waste and waste in parking lots! Men peed on the fence instead of going to the toilet. Chairs and tables unclean! Will never go there again! 🤬🤬🤬🤬🤬

My personal opinion: Long waiting times at the checkouts. Unfriendly staff. In addition, the Sanifair vouchers are a joke!! 1€ value, the cheapest product costs 1.99€ and then only one voucher is credited per product, but that is due to SaniUNfair and not the store. Nevertheless, a note on the Sanifair receipt would be the least!!

Even though you have to pay 1 euro for the toilet, it wasn't really clean

Service, food and drinks okay. Unfortunately no toilet paper in the women's toilet.

Everything is a rip-off in the store, using 1 euro for toilets as a voucher for a coffee for 5 euros, I wouldn't have bought a coffee for 8 DM before, because I get a whole pack of beans for 2 coffees

Dirty toilets, smell of urine, no toilet paper available Overfilled trash cans. Just disgusting. For €1 a disgrace.

I really don't have anything nice to say, I can only add that a family of 5 has to pay 5 euros to go to the bathroom is disgusting.

Here you can still pay €1 to trudge through urine. Of course, disinfectant was also empty. Next time I'd rather throw a euro into the embankment then at least it won't go to the investor from Saudi Arabia

Clean and tidy is how it has to be

Unfortunately only 1 high chair, otherwise ok

Has nice toilets but may think that 12.50 skr is expensive to go. But standard fare on the autobahn so nothing to do about it.

... if 0 stars were possible, that would still be justified - I travel a lot in Germany and at rest areas, but I have never had such a bad experience with unfriendly, overwhelmed staff as just now... Definitely not recommended, apart from that not clean with long waiting times…

Unfortunately, 0 stars are not possible. I wanted to return deposit bottles and the return bottles were refused because I did not purchase them in the branch - this was supposedly an instruction from the management

Makes a good and clean impression. Short stop to the toilet and get a cappuccino

Very unclean 🙈🤷 By that I mean the parking lot! And not the rest stop in general. This has nothing to do with the staff and everything else

Wow, really mixed. Charging stations for electric cars are only semi-functional, toilets are rather moderately clean, the Burger King branch is bumpy and partially broken.

Was just in the toilet. This was clean, just as you would hope

It doesn't work at all! It's best not to stop here! Unfriendly staff, dirty, defective sanitary facilities, a machine doesn't even spit out the voucher. Moldy food (torn and moldy jam packets), misleading menu navigation on the breakfast ordering machines leads to unnecessary additional orders, which the unfriendly staff can supposedly adjust. I sent feedback to Tank and Rast (via their homepage) and I'm curious to see whether they get a reaction

Toilets are outdated, doors don't close properly, disinfectant isn't refilled. You can have everything for €1

Typical Sani-un-fair station. Pay €1 for the toilet, wait a long time due to there being too few cubicles, find out that the toilet's cleaning function is broken and then find yourself standing in front of two empty soap dispensers. The garbage cans are full to the brim and are already overflowing. After all, it's a €1 voucher that's of no use if I don't want to throw more money down the drain to buy food or drinks at exorbitant prices. So everything as always.

A cozy but very small rest stop.

Nice environment. Only negative was that I found plastic in my food.

Just like everywhere else, everything is overpriced and no one knows the reason for it

Burger King is closed at night.

Rest stop with well-stocked Coffee Fellows with super friendly and competent staff. There is also a Burger King on site. Unfortunately there are very few outdoor seats and not very nice either. And only 6 women's toilets. It gets crowded quickly when 1-2 buses stop. Hence the deduction of 3 points. Staff and food are definitely a 4.

The photos speak for themselves...🤢🤬

We arrived around 8 a.m. because the tables were dirty and the service was still tired

Toilets are clean but €1? If it went straight into the cleaning lady's pocket, I would happily do it. But it's cheeky like this. In France the toilets are clean and the highways are in top condition and it doesn't cost anything if you have to relieve yourself. Then I'd rather pay tolls and have clean roads and free toilets.

One of many rest stops. Nothing to mention. Toilet at 1€, could be cleaner.

Surprisingly good; with different restaurants

Nice staff, but the fuel prices......very sporty. That means....high.

Why do I have to pay €4 for peeing for my family? That's a disgrace! The vouchers are pointless and are intended to encourage you to pay even more money...

Charging €1 to use the toilet is fine. Then it should also be clean. The public toilets in Hamburg central station are cleaner.