Serways Raststätte Hannover-Wülferode Ost in Hannover

Grumpy service staff, croissants are not fully baked, very unfriendly

Very disappointing! The staff were extremely unfriendly both in the restaurant and in the restroom. After eating, you still have to pay a euro to use the restroom – you don't get a deposit slip or a receipt. This raises the legitimate question of whether this isn't actually generating undeclared income, since even income of one euro or more is subject to tax. At the checkout, you're also asked if you really don't want anything to drink, which seems very pushy. I was particularly impressed by the restroom staff: they smile at you if you don't want to pay a euro, and the only response they give is that everything has gone up in price. Absolutely not recommended for this level of service and atmosphere!

Only one star, it is not the customer's fault that they do not have a terminal to pay with a card, he wanted to go to the toilet and there he sat alone. A beggar asks for 1 euro, he said there is no stock, he says go to the gas station. This is just a pi here. By the way, the Russian speaker was she

At the entrance to the rest stop, you'll see a "Nordsee" sign (the original logo of the Nordsee chain), although there hasn't been a "Nordsee" sign here for a while. They only serve the usual sandwiches and sausages and such. Many guests left immediately when it became clear there was no Nordsee here. Out of sheer desperation and because our electric car was hooked up to charge, we each ate a large coffee and a sandwich (for two people) for €21. We definitely won't be stopping here again in the future. Rapid charging stations notwithstanding. Next time, the navigation system will be programmed accordingly. Unfortunately, we had to charge and only had 10% left, which was what we wanted. Definitely not a recommendation here. Drive a little further.

There is currently no toilet at the petrol station, only Dixi

This is the cleanest toilet I have ever entered at a rest stop

No Serways vouchers are accepted even though it is a Serways rest stop.

All employees 100% unmotivated and unfriendly. No recommendation.

If you advertise a North Sea restaurant at the exit, but it is (probably permanently?) closed and only bratwurst or bockwurst is served, then that is embarrassing!

Toilets without lids! The lady has the only toilet seat because it wasn't even cleaned. She still collected money. It only had the bread roll department open, but the saleswoman was super nice.

A great station for a long break, the shower is clean and fragrant

We wanted to visit the North Sea and there was only an empty counter

Toilet 1 euro paid to a lady standing in front of a plate. There is no voucher for this, but there is a broken sink and an almost full paper container with unsavory smeared paper. As he was leaving, a man complained about a missing toilet seat, to which the lady stoically said, yes, it's broken... Better drive on, there are nicer rest stops!

Like every parking lot, toilets are clean

Broken toilet in the gas station. In the restaurant, despite the sign saying otherwise, you only have to pay €1 and no card payment. There is no voucher available either.

Just don't drive. The staff seems unmotivated and annoyed by their customers and their own colleagues. You have to give one euro for the broken toilets. Information about defects will be politely noted. ;) All in all okay for a coffee. Beautiful is different

Cool parking, good service on serways. Shower clean

Closed without notice upon departure

Toilets: only one out of three had toilet seats out of three

Once again: CLOSED around the clock! I called Serways on 0228 9220... you would be "grade unable"... Grade??? This has been the monopolist for quite a while! And not just in terms of emails and calls, but ESPECIALLY also in terms of service along the highway. Nobody will react anyway, but everyone should know about these conditions! I'm seriously considering going to the press about this.

All praises, I am extremely satisfied with the service they provide

Clean rest stop with shower and good food

I generally recommend not mentioning any rest stops in Germany. Expensive, dirty and unfriendly. Especially in travel, you have to rely on something that has neither been installed nor understood in Germany. Just look abroad.

It's closed and something like that doesn't work on both sides!

No shower - 21st century, drama

Friendly staff, toilet is clean...no long waiting times

Unfortunately the rest stop is closed

The restaurant is closed, there is no shower

No, shower 🚿 no, restaurant all closed only toilet and pump is open so if you want shower or foods so please find others parking place

The location is closed. There are no clues here.

Closed. Only the gas station is open. Of course this is not shown on the signs.

The gas station was open, but unfortunately the restaurant wasn't... a shame 😔

1 of 2 entrances to toilets broken - backlog, both soap dispensers empty, 1 coffee machine switched off, the other doesn't accept payment, so no coffee.

Had closed (both sides). Had to walk back to the gas station.

No showering possible because the rest stop was closed. You drive your truck all the way here and you can't even take a shower. No matter where you go, as a truck driver you will only be taken for a ride or ripped off. Otherwise you could put a sign at the exit at 300m (no shower). 👎🏿👎🏿👎🏿👎🏿

Rest stop closed until further notice!! Gas station has no showers!! It's pathetic what's going on in Germany 😡😡😡 As a truck driver, there's hardly any opportunity to shower on the highway, let alone be able to eat decently!!

It stood at 45, everything was fine, there were showers in the restaurant, but Saturday and Sunday the store was closed 3 km in the city

12/14/2024 16:00 the restaurant is closed. There is no shower. Drive on.

For 300 kW charging stations, the charging power was ultimately rather moderate (a good 80 kW; the car can do 140 kW).

It's a bit weak because it's already closed at 5 p.m

I recommend taking a break there

Good day. A friendly girl with a beautiful voice. Thank you )

Very clean rest stop with a pleasant atmosphere. From bockwurst to snacks and delicious North Sea food, there is something for every desire. We liked it there, we will come back when we are there on the route and can recommend it there without hesitation.

An expensive motorway service station...

Well, as usual the prices are way too expensive, what you get is often ready-made food from A to Z of mediocre quality. I recommend taking the good old packed lunch with you from home.

The older man at the service counter was so loud with his piercing voice that you couldn't even get any peace at the farthest table. During the half hour, the employees' loud conversations in front of the guests were really tiring. You now know half of your life story. And above all, the older, corpulent employee who constantly talked to his colleagues and prevented them from doing their work. At some point it became quieter and there was heavy cigarette smoke wafting through the restaurant: smoking break. Thank you for the non-smoking protection.

Food is good, the toilet seats are loose, not ideal, cleanliness good.

I travel a lot and I can say that the Serways toilets are not clean. At two stations I was forced to use the women's toilet. All 5 or 6 cabins are disgusting. Take Austria as an example.

Toilet attendant must have had a very bad day. I stopped here in the coach and killed 28 paying guests and had to let this woman, who was sitting on the stool, insult me ​​because I had only put 50 cents in the plate instead of the 1 euro that she had persistently demanded. She even followed me into the cabin and threw the 50 cent piece at me!!! Soap was missing, a towel dispenser was empty, the toilet seat was loose and the toilets weren't really clean either!!!!! There is also no disinfectant available... Impossible!!!!! The older gentleman at the counter with coffee, on the other hand, was very nice and accommodating. He served each of my guests one by one with a friendliness and calmness...that is hospitable. His colleague was just as friendly as he was. Sales are nice, customer-friendly and smooth…Thank you for that!!

The cleaning lady is very rude.

If you know one, you know them all. Everything was clean and tidy.

Clean toilets, friendly staff! Lots of green for walking the dog!

Toilet strategy unworthy of staff and guests (underpaid staff begging for a euro). It certainly wasn't clean.

Took a big break here. Breakfast was great. Otherwise there is nothing to complain about. Everything okay.

How ridiculous are you? No more showers for professional drivers after 10 p.m. Thanks for nothing. You check in advance how long the shed should be open before you come across locked doors. You could also just hand the keys over at the gas station and not just say I'm closing here without any instructions.

Good Parking Shop three km away

At first glance it's a normal rest stop. Unfortunately, the staff is difficult to understand and the hygiene leaves a lot to be desired. At the end we had to find a fly in our snack box that was in the deep fryer, which is really disgusting.

Crazy expensive and a very grumpy toilet lady.

The service was subpar and several guests felt that way like us!

The toilet isn't really clean and the staff stands outside and prefers to chat

Pippi break and coffee, then continue.

Prices not affordable. After working for 15 minutes you get a coffee from your wages. Doesn't fit.

For me it's great. You can leave the parking lot and bike or run

Too expensive for travelers... Espresso and it's bad 3.5€ come on?!?!

1 star for not getting beaten up by the secondary school students behind the counter because we also ordered some mud for dinner. I hate my job too, but it doesn't have to be presented in Al Bundy style.

Today we were at the rest stop at 7 p.m. and wanted to eat something. At first there was no one in sight and we had to wait a few minutes for an employee to show up. Then, somewhat annoyed and bored, he told us that there were no more hot dishes and then left us standing there. Later, another employee took pity and stuffed two fish sandwiches into two paper bags for us. A closer look revealed that the rolls had already been on display for some time. Our recommendation: Better to go hungry and keep driving

I wanted to order a plaice fillet with fried potatoes at North Sea at 6 p.m.... that didn't work... then a pollack fillet from the grill... didn't work either... it would only work if fried... that's not possible... there is People who can't tolerate fried food...the service is a no go...I won't try to eat here again...unfortunately not recommended...

Friendly staff with a good mood

Very nice staff, food was good for a rest stop, very clean toilets

Toilets were clean. Prices in the shop are not cheap. But snacks were tasty.

Very good camping lovely atmosphere recommended

The shower was clean and there were plenty of seats. WiFi. It's ok

Only two charging stations, which were not in operation at the time of my visit. It's not just out of date, it's underground.

After 18:00 you'll get crazy, they stand everywhere you can. Shower 3 euros in the restaurant. Noisy from the autobahn. Everything else is all 👍👍👍

The parking lot is average, there are no sound barriers, which makes it noisy, the toilet (for a plate) and the shower (3 euros) are well-kept.

Clean toilets, the baguette I had bought didn't seem very fresh when I ate it; the light gave the impression that it had ketchup on it and not cranberries, as it turned out

I was there before 12 p.m., preparations were still underway, then I drove on. Disappointing!

What an impudence! You want to change your baby's diaper, but you're not allowed into the changing room because you don't have a deposit for the key. When you ask what you can deposit as a deposit, you are told: “I have no idea!” If you want to deposit money, you will be answered: "Money is of no use, I need a deposit!" Thanks! Kind! I changed the diaper in the car!

The toilet and toilet are closed. You can only use your feet and sinks for washing.

Fits. Here you get everything you need

Considering the opening hours of the restaurant, it is good and the service is friendly

Didn't think it was nice. Well, the shop was ok.. only when I ordered something warm, the employees wore gloves so as not to touch the goods 👍but they touched everything with the gloves, the money.. etc. Then unfortunately the protection doesn't help. That's why the disgust came up in me. And when I mentioned it there was no response 😔

very very bad and sad totally disorganized chaotic to say the least disastrous!

Currywurst with fries 🍟 9.99 euros. Doesn't work for me at all. But it was clean here (the toilets were also very friendly) and the staff were very friendly.

Started strong but faded quickly! The charging point (connection on the right) started up smoothly via plug-and-charge, as is typical for ENBw, but switched off after a short time with an error. Unfortunately, an error protection in the car's high-voltage system was triggered, which prevented further charging. I then drove home very slowly. 🙄 I assume the error has now been fixed...

Service area with parks and shower (3€) 🤌👆

Quietly and calmly have a shower for 3 euros in a restaurant, you can get water at a gas station

A clean, comfortable, noiseless break area

Good place to stop and take a break 💤 Ample parking 🅿️ Showers at €3 clean 🚿 Restaurant store 🍔🏪

Serways Raststätte good as always

A normal chain-related cafeteria/restaurant. Prices a little higher than similar places further away from the highway. Neat and clean. It's easy to park the car and, in addition, there are clear instructions on how to get back on the highway.

Very clean shower and friendly staff.

Inexpensive and tasty, absolutely clean, very nice staff

Good restaurant, everything neat and clean.

Very crowded but I still found a seat. Guests should get into the habit of throwing trash on the floor. It's not normal, as truckers in particular leave everything behind, so I feel ashamed

Very clean toilet, friendly sales staff

The shower is perfectly clean, the price is 3 euros, the cabin is large and spacious

Nice rest stop, great for short breaks. Unfortunately, like many rest stops, it is very poorly lit in the evening after 9 p.m.

In the North Sea Restaurant the fried fish rolls are freshly prepared! yummy!

Large parking lot for trucks, bistro with toilet and shower