Serways Raststätte Hannover-Wülferode Ost in Hannover

You pay for a shower with the cleaning lady, who can usually be found near the restrooms. You don't pay in the restaurant.

Very rude restroom staff. I wanted to use the restroom and was immediately told rudely, "You have to pay here," even though I hadn't even used the toilet yet. I'm used to using the restroom first, and then paying depending on how clean or satisfied you are. And then I even read in another review that the restroom is actually free. Simply outrageous. (But at least the restrooms were acceptable, hence the two stars.)

Great! You can stop there and eat a delicious goulash soup; the toilet is clean too.

The girls at the checkout and near the restroom are sad and unfriendly. I need to cheer them up somehow :)

Poor selection and high prices.

14.10 late in the evening a nice girl worked. Cleanliness was everywhere, satisfied with the service

The veggie baguette and farmer's baguette, along with the coffee, were delicious; the North Sea restaurant was closed at 6 p.m. A second fast-charging station for electric cars would be nice to reduce waiting times.

Very poor service. Grumpy and rude attitude.

Preferably no star. Unfriendly and irritated staff. The food selection was meager, and some of it was dry and unsightly. We won't be stopping here again 🤢

Interesting place, interesting bridge.

Great place to stop for a quick break or refreshments,

Very nice rest stop, good coffee and baguette rolls. Important for electric drivers: two charging stations with all plug types.

Very friendly and relaxed staff. Good food and drinks in a cozy atmosphere. Highly recommended!

No German-speaking staff who understood me. I just wanted shower gel, which was out of stock. Too lazy to go to the store and get it. Thanks for nothing. Serways should be ashamed. The shower was a disaster, moldy, and no cleaning after use. Simply disgusting.

The restaurant part was gone, and they had nothing but bratwurst and pizza, and some baguette. Missed hot food.

Clean and fragrant toilets, what more could you want 🥰

Restrooms at the rest stop are reopened (very clean). Unfortunately, coffee and hot meals are not yet available.

Nice rest house, the cashier is a respectful person, Nord Sea doesn't work, there is a woman in the restroom who doesn't respect travelers, she put money in the plate even though she wasn't forced to and she wasn't there, and when she finished using the restroom and saw me she started muttering words that I didn't understand but what I did understand was that she was saying that I didn't put money in! I said I put money in out of kindness and I wasn't forced to but she said that she saw me!!!! When I complained to the cashier he said everyone complains about her.

Medium-sized parking lot; after 7 p.m., it's difficult to find a parking space. The restaurant has a limited selection and closes relatively early. I couldn't get anything to eat after 8 p.m., and during the day, only convenience food... nothing fresh and homemade for these prices... the staff were rather lackluster.

The menu said this was the North Sea, but it turned out that they only served the usual boring sandwiches

We only bought ice cream and chose the one we wanted from the menu, but 3 out of 4 were wrong. It was wrong twice, and we ended up with 5 sundaes. They were delicious, though!

Yesterday, after a bus trip, it was our last stop on the highway. Everyone was rushing to the restrooms, including me. Since I have limited mobility (which, thankfully, isn't obvious at first glance), I used the accessible restroom. It was clean, no question! The attendant looked at me questioningly, but it should be obvious: if I have a Euro key, I have the right to use that restroom. I was almost done with my business when I heard a knock from outside. I had just pulled up my pants when I heard the key from outside, and the attendant, who had just given me a strange look, opened the door for a wheelchair user. What's that all about? She knew I was in there... I would have liked to give it negative stars, but unfortunately, that's not possible...

Well... we were there at night, on our way to Denmark, and unfortunately it was closed, so the restrooms were unavailable, which was obviously less than ideal. At least we were still able to charge our car at the station without any problems.

Very expensive, like all rest stops. Otherwise, clean.

I wouldn't stop there again. It's pointless to stop for refreshments. The sign says "North Sea," but I don't think it's been closed since yesterday. Mom only gets the usual gas station food these days. At least the restrooms were free.

Nice shopping possible, friendly service, fast service

Why do they write "North Sea" on it when at 6:20 p.m. there's just a meter-long empty stainless steel counter and at the end of it, next to the cash register, a handful of pre-baked muffins?

Overall, the shower was clean and dry, with no mold. And that's the only positive. 1. Payment only in cash to the lady who oversees the restrooms. 2. No toilet paper in the restroom, and no towels either. 3. No hangers (there's one you can hang a baseball cap on at most). 4. No hairdryer (or power outlet). 3 stars out of 5 is still too high.

Very nice there, at 5 pm it is already tight with truck parking

Very clean toilet, everything is clean!

You're forced to pay €1 for the toilet, and the way to the restroom is blocked by staff. However, the small print states that it's a voluntary donation. Very cheeky!

Poor service, unfriendly staff.

You don't spend much time at a rest stop like this on a road trip. But what I saw was well-maintained and clean.

Clean rest stop, friendly staff.

It's a shame the motorway sign says there's a North Sea here. No, there isn't a North Sea.

Don't buy cigarettes from the machine. The machine eats money, but doesn't give cigarettes. At the checkout they say call the info line. But as soon as they hear English, they immediately start speaking German.

Restrooms are clean. But the line at the checkout line lasts forever. Long lines, and yet no second checkout line opens.

The worst place. Its not food and we left without eating😑

Great rest stop! The Serways restrooms were super clean and a great place to stop for a break on the road. The coffee was also a pleasant surprise. Perfect for a quick stop. The music was good too. I'd love to come back if I get the chance.

Despite eating in the restaurant, there is no possibility to go to the toilet without cash (1€)

It wasn't very busy, but the staff were very motivated and very friendly! The coffee was good, and the piece of cake for our quick break was fresh and delicious. Plus, the double espresso was 30 cents cheaper than at the last stop...

I was pleasantly surprised. Friendly staff and a very nice atmosphere for a motorway service station. It wasn't that crowded either. The restrooms were super clean. There's no need to say anything more about the prices at motorway service stations...

the service was good 👍 and the toilets were really clean 🧼

A truly wonderful, very clean, and comfortable rest stop. We particularly liked the many comfortable sofas for sitting and relaxing, as well as the friendly staff. It's definitely worth a break.

The Sanifer restroom was dirty, with no soap in any of the men's dispensers. And as a bonus, a rip-off stuffed toy claw at the gas station entrance.

There was nothing to complain about

There is a shower and a toilet. I paid for the shower with a card, directly at the terminal of the girl near the toilet, 3 euros. Water near the gas station. One minus, it is noisy near the motorway.

Not really recommended, toilet is ok, cold drink ok, the rest is forgettable

Clean rest area and friendly team

You can't pay in the toilet without cash. There was a begging woman sitting there who had to pay 1 euro, she said she would clean it. Since I didn't have cash, she was very aggressive and wanted to kick me out, the restaurant staff was very kind and let me in. The begging lady was probably Polish from the way she spoke.

Cappuccino flat, lukewarm and too expensive.

Grumpy service staff, croissants are not fully baked, very unfriendly

Very disappointing! The staff were extremely unfriendly both in the restaurant and in the restroom. After eating, you still have to pay a euro to use the restroom – you don't get a deposit slip or a receipt. This raises the legitimate question of whether this isn't actually generating undeclared income, since even income of one euro or more is subject to tax. At the checkout, you're also asked if you really don't want anything to drink, which seems very pushy. I was particularly impressed by the restroom staff: they smile at you if you don't want to pay a euro, and the only response they give is that everything has gone up in price. Absolutely not recommended for this level of service and atmosphere!

Only one star, it is not the customer's fault that they do not have a terminal to pay with a card, he wanted to go to the toilet and there he sat alone. A beggar asks for 1 euro, he said there is no stock, he says go to the gas station. This is just a pi here. By the way, the Russian speaker was she

At the entrance to the rest stop, you'll see a "Nordsee" sign (the original logo of the Nordsee chain), although there hasn't been a "Nordsee" sign here for a while. They only serve the usual sandwiches and sausages and such. Many guests left immediately when it became clear there was no Nordsee here. Out of sheer desperation and because our electric car was hooked up to charge, we each ate a large coffee and a sandwich (for two people) for €21. We definitely won't be stopping here again in the future. Rapid charging stations notwithstanding. Next time, the navigation system will be programmed accordingly. Unfortunately, we had to charge and only had 10% left, which was what we wanted. Definitely not a recommendation here. Drive a little further.

There is currently no toilet at the petrol station, only Dixi

This is the cleanest toilet I have ever entered at a rest stop

If you advertise a North Sea restaurant at the exit, but it is (probably permanently?) closed and only bratwurst or bockwurst is served, then that is embarrassing!

All employees 100% unmotivated and unfriendly. No recommendation.

No Serways vouchers are accepted even though it is a Serways rest stop.

Toilets without lids! The lady has the only toilet seat because it wasn't even cleaned. She still collected money. It only had the bread roll department open, but the saleswoman was super nice.

A great station for a long break, the shower is clean and fragrant

We wanted to visit the North Sea and there was only an empty counter

Toilet 1 euro paid to a lady standing in front of a plate. There is no voucher for this, but there is a broken sink and an almost full paper container with unsavory smeared paper. As he was leaving, a man complained about a missing toilet seat, to which the lady stoically said, yes, it's broken... Better drive on, there are nicer rest stops!

Like every parking lot, toilets are clean

Broken toilet in the gas station. In the restaurant, despite the sign saying otherwise, you only have to pay €1 and no card payment. There is no voucher available either.

Just don't drive. The staff seems unmotivated and annoyed by their customers and their own colleagues. You have to give one euro for the broken toilets. Information about defects will be politely noted. ;) All in all okay for a coffee. Beautiful is different

Cool parking, good service on serways. Shower clean

Closed without notice upon departure

Toilets: only one out of three had toilet seats out of three

Once again: CLOSED around the clock! I called Serways on 0228 9220... you would be "grade unable"... Grade??? This has been the monopolist for quite a while! And not just in terms of emails and calls, but ESPECIALLY also in terms of service along the highway. Nobody will react anyway, but everyone should know about these conditions! I'm seriously considering going to the press about this.

All praises, I am extremely satisfied with the service they provide

Clean rest stop with shower and good food

I generally recommend not mentioning any rest stops in Germany. Expensive, dirty and unfriendly. Especially in travel, you have to rely on something that has neither been installed nor understood in Germany. Just look abroad.

It's closed and something like that doesn't work on both sides!

No shower - 21st century, drama

Friendly staff, toilet is clean...no long waiting times

Unfortunately the rest stop is closed

The restaurant is closed, there is no shower

No, shower 🚿 no, restaurant all closed only toilet and pump is open so if you want shower or foods so please find others parking place

The location is closed. There are no clues here.

Closed. Only the gas station is open. Of course this is not shown on the signs.

The gas station was open, but unfortunately the restaurant wasn't... a shame 😔

1 of 2 entrances to toilets broken - backlog, both soap dispensers empty, 1 coffee machine switched off, the other doesn't accept payment, so no coffee.

Had closed (both sides). Had to walk back to the gas station.

No showering possible because the rest stop was closed. You drive your truck all the way here and you can't even take a shower. No matter where you go, as a truck driver you will only be taken for a ride or ripped off. Otherwise you could put a sign at the exit at 300m (no shower). 👎🏿👎🏿👎🏿👎🏿

Rest stop closed until further notice!! Gas station has no showers!! It's pathetic what's going on in Germany 😡😡😡 As a truck driver, there's hardly any opportunity to shower on the highway, let alone be able to eat decently!!

It stood at 45, everything was fine, there were showers in the restaurant, but Saturday and Sunday the store was closed 3 km in the city

12/14/2024 16:00 the restaurant is closed. There is no shower. Drive on.

For 300 kW charging stations, the charging power was ultimately rather moderate (a good 80 kW; the car can do 140 kW).

It's a bit weak because it's already closed at 5 p.m

I recommend taking a break there

Good day. A friendly girl with a beautiful voice. Thank you )

Very clean rest stop with a pleasant atmosphere. From bockwurst to snacks and delicious North Sea food, there is something for every desire. We liked it there, we will come back when we are there on the route and can recommend it there without hesitation.

An expensive motorway service station...

Well, as usual the prices are way too expensive, what you get is often ready-made food from A to Z of mediocre quality. I recommend taking the good old packed lunch with you from home.

The older man at the service counter was so loud with his piercing voice that you couldn't even get any peace at the farthest table. During the half hour, the employees' loud conversations in front of the guests were really tiring. You now know half of your life story. And above all, the older, corpulent employee who constantly talked to his colleagues and prevented them from doing their work. At some point it became quieter and there was heavy cigarette smoke wafting through the restaurant: smoking break. Thank you for the non-smoking protection.

Food is good, the toilet seats are loose, not ideal, cleanliness good.

I travel a lot and I can say that the Serways toilets are not clean. At two stations I was forced to use the women's toilet. All 5 or 6 cabins are disgusting. Take Austria as an example.

Toilet attendant must have had a very bad day. I stopped here in the coach and killed 28 paying guests and had to let this woman, who was sitting on the stool, insult me ​​because I had only put 50 cents in the plate instead of the 1 euro that she had persistently demanded. She even followed me into the cabin and threw the 50 cent piece at me!!! Soap was missing, a towel dispenser was empty, the toilet seat was loose and the toilets weren't really clean either!!!!! There is also no disinfectant available... Impossible!!!!! The older gentleman at the counter with coffee, on the other hand, was very nice and accommodating. He served each of my guests one by one with a friendliness and calmness...that is hospitable. His colleague was just as friendly as he was. Sales are nice, customer-friendly and smooth…Thank you for that!!