Serways Raststätte Frechen Süd in Frechen

Large parking lot and a tidy and clean rest area.

Has improved a lot over the years. Is really recommended now. What is missing, however, are instructions on where to put your used dishes.

We had scrambled eggs for breakfast, nice service, everything was okay

Congested after 6pm as in most car parks

The dealings are nice, but the prices are exaggerated. A regular salad dish costs 13 euros

McDonald's was great... Sanifair toilets were clean... they cost one euro and you can get the entire amount back when you shop. Otherwise the outdoor areas are very dirty and unkempt…

I wanted warm water for my daughter's formula. I had to pay 4 euros for 300ml of warm water. You could have just gone to the tap.

Typical gas station with a McDonald's restaurant. Parking directly next to the highway

Like every rest stop, expensive and not tidy in the outside area. Very crowded with trucks.

Yes, for a short break in between is quite 👌

All in all, loveless and functional. As always with the Serways service areas, everything is too expensive. Very loud because there are no soundproof walls

Very friendly staff at the checkout. Keep it up!

No parking space, worst coffee ever and the toilets are disgusting!

Definitely not enough staff at McDonalds at lunchtime, the toilet vouchers are not redeemed. The outside area was unfortunately full of cigarette butts, there weren't enough shaded areas, and the benches were run down.

Very friendly service!!! Keep up the good work.

All the men's toilets are clogged, there is snot in the sink!!! Of course, the bath cannot be used here either! That's why we pay 1 euro to watch a bathroom photographed by the Balkan people! Disgusting place!

Quality was good, unfortunately there were problems with the ordering system so there was quite a queue.

Good coffee, very clean toilet, very welcoming and pleasant cashier

Great service, prices a bit too high

You don't deserve a star! Overpriced, messy, lack of common sense on the part of the staff, the shower doesn't work! I hope you stay in a truck at 30 degrees for at least once without being able to shower! You are ignorant and don't care about the people around you! That's how it is, you know! Shame on you, especially since so many reviews tell you what problems you are having and you don't do anything!

For a pause of 45 minutes, everything is ok, only bugs are spinning, but they bother the Germans ADR)))

Very bad food (old, greasy, horrible!!!) and way too expensive for what you get.

Very dirty Staff would rather stand in the corner than clean

Poor dirty toilet facility. 1 euro for that is outrageous

The toilets are a nightmare! Absolutely dirty, trash cans overflowing, the floor also totally dirty and full of trash. An imposition! There was a coffee machine in the gas station that didn't have any products with milk (cappuccino, etc.) because the milk was empty. When we asked, we found that the employee could only speak English. In Germany you should expect that the employees at least know the language enough to be able to carry on a simple conversation. Not every customer can speak English. It was the 1st and last stay there!

Serves its purpose. Refuel, take a pee break and continue driving.

It was the smallest Schnitzel I saw, nothing special but decent quality. 20€ for menu with drink.

Rest area completely overcrowded today. And completely exorbitant prices

It's also worth taking a walk in the forest.

Parking for trucks, not too big, right next to the highway, shower closed or cold water, toilet ok, MC Donald and serways

I'm always disappointed with how the women's restrooms look, even though you have to pay a fee to use them. It was really dirty and there was no cleaner anywhere in sight. The reference to this was received with annoyance and dismissed.

I don't know why, but the toilet is very dirty. How could it be better for the euro. The stench is unbearable, is it not possible to make more effective ventilation?

Toilet break only. It now costs €1 and can be redeemed as a voucher when shopping or eating out

Beautiful and wonderful, very comfortable restroom and toilets available

As usual in Germany, at a temperature of 33°C, the shower is not working 👎🏽

Friendly service in the shop. You cannot buy an environmental sticker here, but they will refer you.

I have never seen such a dirty serways toilet. Toilets weren't inspected, they weren't flushed, there was piles of rubbish on the floor, I was shocked

Absolute catastrophe, Serfaus service no longer available at 8 p.m. McDonald's unfriendly service. The outside area was littered, dirty and the tables weren't cleared, etc. It's a shame for the drivers.

Wonderful rest stop, also very suitable for dogs

It's terribly noisy. The shower did not work and will not work.

Great rest stop, we've enjoyed going there for many years.

Terrible service at Mc Donald's, very unfriendly and achieved the impossible: three mistakes on a simple order, and of course no apologies...

A little noisy Large parking, good kitchen Toilet servers 1€

Well, the parking lot is noisy. not for all. I chose it just to have a store and go by train to Cologne. 1) collect water near the gas station at the entrance, where pumping and water are together. 2) there is Lidl in the city (closed on Sunday) The best way to go there is this way. At the end of the parking lot there is a descent under the bridge and there the passage to the other side will take 15-20 minutes to figure out using Google. 3) train to Cologne. I didn’t understand the ticket office at the station and bought a ticket for a day for 10€± online. A one-way ticket costs 4±. The link was in Google maps when you get directions to the central station www.bahn.de 4) I won’t say anything about the toilet, it was hot, I drank a lot of water... And I’m not rich enough to pay Euro every time. I went into the forest at the end of the parking lot. (I love unity with nature)

7€ shower hahahaahahaha good, but you stand in water up to your knees and can't drink water. God, what a nation of extortionists!!! Bottom

Serway's toilets are currently closed (June 4th, 2024) but they are containers but they are just as bad as at festivals

Nobody there understood the outrageous prices or the point of fast food. It took forever to get the food

Everything is clean and the staff is very nice. But I find the prices very expensive. Bockwurst with rolls and a soda €10.30

Like everything at Serways: mediocre service at completely exorbitant prices.

Well, there's a small rest stop with the usual things to eat and drink. There's no need to say anything more about prices, right?

Having ended up at this rest stop due to a long business/work-related situation, I have to say I'm giving it 2 stars and not judging too harshly because I'm tired today. I didn't find it really inviting and clean at the same time. It's very unlikely that I'll stop here again, but I should have driven further to a rest stop. Well whatever it is what it is!!! Staff was friendly.

Chaotic. You have to look for a single construction site and the staff. Absolutely not recommended at the moment.

Outrageously high prices! 1 liter of still Gerolsteiner 4.99 euros + 0.25 euros deposit. Even 1 star is too much here...!

Mega great rest stop. Surprisingly good food and great coffee! The staff was super friendly and really helped me. I urgently needed a cable and they explained to me that they had simple quality but also high-quality things from the company Alkaya. That was actually true. Super 1a quality. At Apple level. Thanks!! 🤩

Rude staff, everything is very dirty, and the food is also poor. You pay money for the toilet because 2 out of 4 are broken and the other two are absolutely not clean.

Not at Serways itself, but at McDonald's. Small shop, service was friendly. Not much space to eat.

A visit here is a real experience. Everything is more or less dirty and defective. The lady at the counter is incredible. First there is a lot of excitement about the coffee machine and then about the fact that I want to pay by card. The price is really steep, 1 small Sprite and 2 lattes 14.50 euros. The most shocking thing is that, with a few exceptions, there are only bad reviews here but nothing is being done.

Container toilet dirty. The previous person had thrown up in the small sink. My request to clean it was acknowledged with a smile by an “employee”. What I ask for 1 euro. This is the worst thing I've experienced at motorway rest stops.

Gas station with a restaurant and MC Donald's, but the fuel is very expensive

I took a quick break here today and just wanted to get a latte macchiato to take away. Unfortunately the service was hopelessly overwhelmed. Whatever. She made all the guests feel this loudly... Sorry, but that doesn't work in service.

The mc close immediately, whoever is there, good hunger milk shake bought was totally liquid.

Very listless staff at the start

Excellent parking, everything is there 🇪🇺

8.05.24 Not a single faucet in the yard works to collect water. OCHELO Went to the other side

Never experienced a service that sighs if you don't speak the language.. never come here again..

I took a quick break and ate at McDonald’s. Fast service food, tasty, very large spacious parking lot

Showers and toilets are being temporarily renovated. Toilet and shower outside in containers. Shower, blue door, inside there is a toilet and washbasin. The problem is that there is a boiler hanging there and there is not much hot water. If you walk after someone, you may end up in cold water. Wait about 0 minutes for it to appear hot. A shower costs 5€. The toilet is still free. You can get water. Parking is good, just noisy from the autobahn. There is a police station, it's safe to stand. When leaving your site, make a circle around the parking lot. To all those who like to walk under the wheel, leave this parking lot behind. Good luck!

It's a nice place, but for some reason such places are expensive in Germany.

Typical Prussian highway eatery. Mainly heavy selection of dishes, but also vegetarian dishes, but expensive and on the level.

It costs one euro and stinks, in other countries it works differently

While the staff interact with each other in a loud and questionable way within earshot of the customers, the customers have to wait a long time for their ordered products. Unfortunately, this applies to all areas of the offer. The results also leave a lot to be desired - see picture. However, the coffee tasted good again. It's a shame, we used to like to stop and enjoy a coffee. Now we'll probably just charge our car here.

Everything is already getting old. But the main thing is that the children liked it.

For a container toilet 🚽 which was clean, but they charged €1

Rest area with Serways toilets. Burger King. Nothing special; but clean

It's good, there's grilled chicken much cheaper than restaurants and it's open on public holidays

Always pretty crowded, but worth it for Mc Café.

The older waitress in the normal restaurant was extremely arrogant and sleazy! My partner is deaf and was treated like an idiot! He had a schnitzel with a diameter of 10 cm for €12.50 without any side dish, what an outrage! The lettuce he had taken was wilted and sometimes bad! Never stop at this "restaurant" again...

Shower 5 euros. The toilet is free.

The rest stop is getting a bit old and needs an update.

Tiles closed, very unsavory. You could not exchange your serway tickets, at this point it was written on an A4 piece of paper. Unfriendly service, we will skip this point from now on

Everything is very dirty, toilets are completely broken and a replacement is in the container outside, but you'll still have to pay 1 for it.....

Was here at McDonald's and I'm very impressed, every single burger was freshly prepared. Top 👌🏻

As everywhere, it's like taking a shower, avoid it

Clean, quiet, large parking, polite staff

High price, low standard. 7 euros for shower 😬

I was parked opposite across the street. I took a shower on this one, since we don’t have one. Price 7 euros!!! There is fungus on the ceiling, 1 hook for all your clothes and it’s scary to touch anything. Suitable as an emergency measure, but the price is clearly too high for such quality. It should be very loud without a noise fence.

Large parking lot but too many trucks standing all over the place and blocking free spaces

Shower 7 euro!!! Are you kidding? Road payment for trucks multiplying x 2, and shower 7 euro. At the first improve your service, and then change the price. At home you to pay for every taking a shower this price? Shame.

Not a funny joke, this price...

Shower €7 and cold water. Bravo 👏👏👏 there is a very bad smell in the toilets.

A parking lot like any other in Germany

A shower costs 7€, it's not a joke, but there is fungus, mold and it's a shame to avoid it, it's a tragedy!!!

Too bad the restoration was entrusted to Mac Donald

Everything is very old and dirty,the shower is too much expensive 7Euro!!!

Clean, safe due to the fact that there is a police station in the parking lot. Of the minuses: it’s noisy, the shower doesn’t work, the workers don’t even bother to say hello, and when they hear English, it’s like they’re being possessed by a demon 👺

Better to leave. AUTOHOF in Frechen is better

Great seating area, plenty of space

The service lady (over 50) is very cheeky and tactless. There was a man standing in front of me who couldn't express himself well in German and she said she couldn't speak all the languages ​​in the world and started yelling at him so he went away. I ordered an oat milk cappuccino and she got upset, which is why I ordered something like that and while she was making my coffee I had to listen to how much the milk smelled the whole time and I shouldn't order something like that again🤦🏻‍♀️🤦🏻 ‍♀️🤦🏻‍♀️ People like her just ruin other people's days. Terrible, really!

It's a good and friendly perking place

Schnitzel box was good, everything was clean, even the tables outside were wiped down, nice service staff