Serways Raststätte Aurach Süd in Erlangen

I will no longer comment on rest stops on German motorways. I usually avoid visiting!

Serway's toilets dirty. This should be cleaned more often

Currently being renovated (September 15, 2024). There is a food truck in front of the rest stop.

It is currently being rebuilt and modernized.

Due to renovations, no seating, only vending machine coffee and no food.

It's a disgrace how you are treated by the staff. We've seen better toilets, but that was bearable. But the unfriendly staff is crazy. I was busy with 3 children and therefore missed that you have to order via the portal. I was then shouted at from behind that I had to order there. 10 minutes later, the same employee yelled at an older couple because they weren't familiar with the portal either. When you buy coffee, you simply keep the tip yourself without saying anything. The prices for the food are crazy anyway. We're going to have a reasonable meal at a restaurant at home with 5 people. Here we only had 3 dishes. We will never stop there again.

After a long journey, we took a short break. Clean and with lots of choice.

Comprehension equals 0 high, German is only mentioned because the rest stop in DE is on the map, only English is spoken, the female person wanted to order coffee, outrageously high 3. What a situation, I will and have discouraged everyone from coming by fuj fuj fju no stars, have to press so I can publish a post, below any level, 0 minus... fuj

Been there at 7 p.m., restaurant was closed. I was told I could go and get something to eat on the other side of the highway if I was hungry. So terrible for me. The toilets were also terrible.

Sanitary facilities well maintained, service could be more accommodating

The lady in charge of the toilets was rude and insulting! Because of 20 cents she didn't let my daughter, who really needed to go to the toilet! She shouted at us and insulted us in her language (not German)! When she asked me to speak German to me, she became even more aggressive! That's not possible - someone like that should be fired immediately! Especially since the toilets weren't clean!

Unfortunately, I didn't get a good impression of the toilet facilities here. Very dirty. The automatic cleaning of the toilets did not work in most cabins. It's a shame... I've always had pretty good experiences with Serways.

The wildflower borders were nice. The rubbish everywhere is less nice. And why can men and have to mark everywhere when there is a toilet right there? Who understands that?

Good place to stop along the way. Quiet, clean and friendly people.

Very practical for resting, eating inside at the restaurant and/or having a picnic outside, vague and wide parking with bench and table

A beautiful, clean, very wonderful rest house. I recommend staying there and enjoying it

The employee is unfriendly and doesn't speak German. The toilets can't exactly be said to be clean and all the soap dispensers were empty.

Toilets are very clean but everything is crazy expensive.

Very new rest area but just a large garbage dump, all garbage cans full and the same amount of garbage around it, not recommended

Everything ok, nothing to highlight or complain about

Large parking lot with lots of places for trucks

For me, sanitary toilets used to be a good standard, but they are becoming more and more expensive, but no investment has been made. Almost 50% of the system is defective. What madness

The dirtiest toilets I've ever seen. Fully pooped from top to bottom. Hair and garbage everywhere and charging money for it 🤬.

Just a very friendly employee behind the counter. He had to take care of the payment as well as coffee and food. Of course long queues. But normal at Serways.

Unfortunately, at the time of our visit, North Sea was closed without prior notice despite opening hours. Staff is friendly, food is okay but nothing special. Prices are at normal rest stop levels. Toilets were clean.

The food is not very tasty, but everything is quite expensive here, I can only appreciate the location, the convenience of sleeping in the parking lot and the toilets are quite ok (paid 1 euro)

Just refueled and made a short stop at the nice, clean and spacious parking lot.

For men, several toilets are out of order and therefore endless waiting... Service on the North Sea Tressen is underground... When it comes to cashing, they are great but zero service

The third rest stop where North Sea was closed. Then please free up space for another operator.

Most expensive ever on the highway

On June 7th 6:40 p.m. I wanted to buy a pack of cigarettes, Terea Teak. Behind the counter there was a man who didn't even know hello, and you could see that he didn't feel like standing behind the counter at all. He didn't even know the type of cigarette and when I explained to him what it was he was annoyed. I didn't buy the cigarettes because he gave me such disgusting advice and service. The man definitely doesn't belong behind the counter.

Friendly staff and nice coffee.

Our stop at this rest area was extremely pleasant! The rest area is very well maintained and clean, which immediately leaves a positive impression. The green areas are well maintained and there are ample trash receptacles to ensure cleanliness. The security is particularly positive – we felt safe and comfortable at all times. The lighting is sufficient and there are clear signs, making the stay pleasant and stress-free. The parking spaces are generously sized, making maneuvering easier for drivers. Overall, an excellent rest area that we would happily recommend and visit again if necessary.

Large, clean rest area with enough space for everyone.

A typical rest stop. But everything is clean and makes a good impression!

A very good place for a Pause during driving 🙂

Solid food, nice staff, not crowded.

good coffe to go,clean toilet,big parking so if you travel you can stop take a rest and buy coffe,food

There's not much to add. The shower is perfect! Keys or passport at the checkout. With a WC ticket, the cost of a shower is 2 euros.

Familiar amenities and clean toilets. Coffee and snacks possible.

Like all Raststätte. Good. Good for a stop along the way

Good rest stop, clean and the coffee tastes great. Enough space for everyone. Gladly again

We were here for the 3rd time today Here and in contrast to before, a bit horrified. Toilets were dirty and all the soap dispensers were out of soap. The ladies at the front weren't particularly happy about having to end their private conversation and the North Sea waitress shouldn't keep coughing in the direction of the full trays!!! The parking lot itself is very clean, 1 star for this and the 2nd for the diverse range in the shop. The 3rd for “still okay” because unfortunately we’ve seen much worse.

Way too expensive. Not a large selection of food. There are soups, for example: B. not at all. These rest stops are not recommended.

Well organized shop. The bathrooms are clean, entry costs 1 euro and a discount voucher is issued. The prices are quite high, for example a simple espresso costs 3.6 euros. The price of fuel is in line with other petrol stations along the same highway.

Cleanliness, friendliness Café good....

Very modern highway rest area, everything is modern and clean including the shower

Cleanliness leaves something to be desired.

The employee was kind enough to interrupt his conversation with his colleague for a second to ask for my column number, then my payment process was ignored and the conversation continued. Portafilter machine is also not in operation, should go to the coffee machine. If you don't feel like it, just leave it alone.

Great rest stop with women's parking spaces

Clean, pleasant service, good service.

I learned today that you can't redeem 2 toilet vouchers for 1 item in the shop. I would be really interested to know how our favorite monopolist Tank & Rast / Serways explains this.

Large illuminated parking lot, there were places on both Saturday and Sunday. Three shower stalls, no queue. I saw a machine in the shower. There are Russian-speaking staff. There is no water at the pump, the tap is on the wall, go to the right from the entrance

You don’t mind paying for such a shower 🚿. Super. Thank you.

Nice place I would recommend it mainly to bus drivers because here they always think of them and they always get some attention

Super resorts, sometimes even after 3 pm there is parking

Ok, the parking lot is big, maybe a lot of fireplaces, yes stop. They just want to cut the tarps because the parking lot is not lit!😡😡😡

A kebab is always possible here. Friendly staff. I'd love to come back.

Nice large parking shower toilet, you can get water at the gas station pump

Well, if you're hungry The whole thing was very dry Ketchup €1 extra North Sea was closed

We've been to the rest area several times. We were a bit disappointed this time. Because the kitchen was being renovated, there was no hot food. The toilet facility was clean but there was no toilet paper. Therefore only 4 stars

Very dirty hotel room and never again for 60 euros

Spacious parking, ok, no incidents

Clean and hygienic as well as expensive 👍

Rest area with a nice playground. Perfect for a break with children.

It will happen, it will happen...

Serways Raststätte Aurach is a very good place on the highway where all groups of drivers can find a good rest. The parking lot for small vehicles has a large number of parking spaces and is limited by the entrance to a height of 2.5m. In that part, there are more places to sit at the table, but also more places to dispose of waste, so the parking lot is always clean. There is a lot of space in the parking lot for trucks, but considering that the place is attractive, there is just as much missing. At the pump you can drink coffee, eat a nice meal, take a good break. The advantage for LKW drivers is that there are 3 showers in the pump, and there is a water tap on the outside near the fuel dispensers, which is a great relief for truck drivers.

Very great rest stop. Despite the many customers, the cashier remained calm and friendly

New tank & rest station with the usual offerings. Parking lot is large but, for example, the bus parking lot is full of trucks and other vehicles. For bus customers, a further distance from the bus to the rest house.

Raststätte mit großzügig angelegten Parkplätzen, wir machen hier gerne unsere Pause in Richtung Süden

Al enkele keren gestopt met de bus Wel jammer als je s'avonds laat daar moet stoppen de busparkins bezet zijn door vrachtwagens

Waren auf dem Heimweg und haben hier eine Pause gemacht. Die Toiletten waren sauber. Auch die Raststätte ansich war sauber, ausreichend Parkplätze sind vorhanden. Personal war auch freundlich.

Wc zijn bijna altijd schoon. Wel druk en lange rijen bij kassa voor bestellingen

Toilette war sauber aber Personal total unterbesetzt. Knapp 15 min an der Kasse gestanden. Sonst top.

Waren in der Nacht dort. Nur eben Tanken und Pipi machen. Benzinpreis sehr hoch

Alles Sauber und gepflegt. Für aktuelle einen Euro kann man sich erleichtern.

Alles ganz ok hier. Bis auf die Tatsache, dass einige Urinale defekt sind, scheint hier alles sauber zu sein. Gesunder Standard halt. Der Nordsee Mitarbeiter war erst nach einigen Sekunden für mich bereit und hat seine Arbeit stehen und liegen gelassen, um mir ein Bremer Fischbrötchen auszuhändigen. Also, wie gesagt: Nicht die Quelle von extrem freundlich und kundenorientierten Mitarbeitern (was 5/5 ***** wert gewesen wäre), aber GUTER STANDARD - in Schulnote ein “Befriedigend“

Идеално място за почивка с хубаво кафе..

Grosser LKW Parkplatz. Saubere Anlage.

Ruime parkeerplaats met wegrestaurant. Maar daar zijn we niet geweest.

Wegen Personalmangel wird vieles nicht angeboten. Die Pommes waren total versalzen. Unfreundliches Personal

War leider nicht sauber, Toilettenpapier lässt sich sehr mühsam abrollen.

Ok - Serways Highway Restaurant is clean at least. But the disadvantage - they really charge 1€ for using the toilette!!!! Incredible, ok 0,50€ you get refund when you buy food there… but this explains also why so many people do their business outside in the bushes and by the tree. Talking about prices: 3.19€ for a small Espresso!!! This is way overpriced, sorry not for us!

Belachelijk: 1 euro voor het toilet, voucher niet te gebruiken voor brandstof en max 1 voucher per... Geldt overigens overal in Duitsland, vond 50 cent al belachelijk - werd 70 cent en nu 1 euro... Je verkoopt 'vet vreten' en liters aan ongezonde meuk om te drinken om vervolgens geld te vragen voor het lozen ervan. Snap dat het uitbesteed is, maar dat deze service vercommercialiseerd is vind ik echt verschrikkelijk. Ik plas uit principe in de bosjes bij een dergelijke zaak, met trots!

Essen super und lecker 😋 Service 1a Toilette picobello sauber kann man wärmstens empfehlen

Wie fast immer an einer deutschen Autobahn, preiwert geht anders.

Die Raststätte ist chic und modern, gepflegt und sauber, gut ausgestattet - aber leider, wie die meisten Raststätten entlang der Nord-Süd-Route viel zu klein in Spitzenzeiten. Davon braucht es deutlich mehr!

Ondanks het beperkt aantal personeelsleden (zoals overal sinds covid) werd de busgroep vlot ontvangen en bediend bij een redelijke drukte. Sinds covid is het met momenten een ramp om met een groep ergens te stoppen om een maaltijd te nuttigen ... dat was hier dus geen probleem. P.S. bedankt voor de attentie die ik als chauffeur mocht ontvangen!

Hrana,pice,toalet,sve sto trebate imate tu.

Doro poslovanje usluga je perfektna

Gut für eine Pause, passendes Angebot, sauber und gepflegt.

Grosses Sortiment, perfekte Erholung, sauber und gepflegt.

Wenn man sich vertut und auf dem Parkplätzen landet dann kommt man nicht mehr zurück zur Tankstelle das finden wir nicht so gut

Ein Rastplatz der grosszügig angelegt ist. Die Toiletten sind sehr sauber gewesen. Das Essen von Essbar wird frisch zubereitet und war sehr schmackhaft. Leider etwas teurer. Das Nordsee Restaurant war mangels Personal geschlossen.

Sauber und gut sortierte Raststätte.

Siguran parking sa besplatnim toaletom.

Toilette nicht sauber und kaputt

Lichtdurchflutetes Rasthaus mit angenehmen Aussenplätzen.

Danke an den netten Barista, der mir so einen schönen und leckeren Cappuccino MIT Keks gegeben hat! You made my Day ♡

Удобная площадка для отдыха. Есть все необходимое