Saray Restaurant in Düsseldorf - Telefonnummer, Reservierungen, Bewertungen

The staff is very attentive and understanding, the portions are very satisfying and the baked goods are delicious. We haven't tried the doner kebab, but we want to try it next time we come. It might be the most delicious pita I've eaten in Europe. I highly recommend the kashar and spinach pita.

The tradesman people are very attentive. Lentil soup is also very nice

Personally it was a bit too loud for us and that wasn't all - the music was turned up even louder so that you could no longer understand your own words!

We were a large group and got a large table relatively quickly. One star is for that and the other star is for the quick food delivery... but the food itself is very disappointing. We ordered chicken Dürüms and they were so dry and then you have to take it with you choked down the drink and the shish Tavuk plate was an absolute disaster, the meat smelled and tasted so strangely old... It's a shame that we came here because of the good reviews, but it was a failure

Handling is like an assembly line and if you don't answer quickly you can feel impatient... unfortunately. I'm surprised that doesn't change. Even in old recessions you can read criticism of the behavior of the staff. You feel under pressure... Hardly any time to study the board changes too quickly, so you have to keep waiting until the card appears again, maybe change a little more slowly. If you're a regular you probably don't need to look anymore. But not a good first impression... I can only rate the kebab here, it was OK.

Been there once and never again. At first the kebab tasted ok, then at night I got the diarrhea of ​​death...

The main issue was the inhumane conditions the owner had the employees working in, basically a sauna without any AC. Food wise it was fine. Even for guests it was rather unpleasant. Staff is nice and helpful

Good for those who are longing for Turkish tea, Döner was also good and not covered in sauce.

The employees are friendly, there is a prayer room, and the food was delicious.

Their food is extremely spicy and very slow.

Big disappointment indeed, We paid 100 €, it was mixed for 4 people, it wasn't even called 3 people, they left the rice empty, I told the waiter friend, is this for 4 people? He doesn't even bother to say yes, he just says "Hey"

Tavuk sis ordered, was very tasty, except for the white rice, smells very unpleasant and tastes very bad. After feedback, I am informed that I may have a taste disorder today??? Apparently two people tried it and didn't find anything? Avoid the white rice/pirinc pilaf… My opinion. So I find it very customer disorientating… It's a shame to deal with it...

Enjoy your meal. Very inexpensive. Can recommend the yogurt soup.

Enjoy your meal Clean place Hello top

WRETCHED. It's not a bad blessing, but I ate iskender, I don't even know how to describe it. I definitely wouldn't recommend it. It was awful

The worst turkish food I have ever had. Old bread, I told the waitress the yogurt is expired she said No. The kebab meat terrible, rice and bulgur Old... Only the chicken was ok, the hygiene is terrible. The decoration of the place is nice but you work 24/7 keep your food fresh.....

Excellent food very friendly people

I ordered köfte ekmek today and it was a disaster 2 small pieces of köfte and a lot of onion!!!!! Never again

Toilet is always very dirty. Urine everywhere. Earns so much money but doesn't have a clean toilet. No toilet culture. I ate a kebab plate. The request was without salad, instead white cheese. I was still charged EUR 1.50 for cheese. Dirty and also a puller. Toilet smells like a cowshed. Urine stains seep into the restaurant. 🤮🤮🤮 Portions are for fat people. Could you also sell smaller portions for thin people? I definitely have to wash the shoes in the washing machine at 60*C. Just bad for me. Who knows what I haven't seen yet. Price performance ratio is very bad. Doner kebab lots of salad but very little meat. Very greedy and dirty.

Located near Dusseldorf station, we found this Turkish restaurant with great meals and above all affordable prices. Everything is good about them; we had several meals and everything was superlative! We received Turkish tea (free) during the meal and their künefe desert is the best I have ever eaten. The staff is super nice, friendly and smiling. There is the fast food section on the ground floor and the restaurant section upstairs. We ate upstairs every time. I highly recommend, everything is good there! Well done and thank you!

We ordered falafel. They were delicious. Unfortunately the tables outside were pretty dirty. The area itself is not particularly inviting either. It's quite unpleasant when you're chatted up by beggars while you're eating.

We ordered lamb wrap and lamb doner on a plate. The meat didn't look like meat at all. It came completely white. The employees were good, smiling and clean-faced. But the woman who came from the kitchen taking the order broke my perception of the atmosphere in the place.

Food is top Staff on the 1st floor not so friendly

My husband was born in Düsseldorf and for him (and his family) this is the best kebab place in the city, every time we go we don't fail!

Food passable Service unbelievably disgraceful Ambience incredibly hot We were insulted in Turkish because we ordered kebab and the employees made us Dürüm, it was just our fault. We wanted to play with minion cards at the table and were told in the worst possible way not to. It can be summed up as a disaster

It's a great place to enjoy the Flix Bus break, it's friendly and serves excellent food. Don't miss it.

Nice, friendly and the kind of food that you don't feel bad after eating. A bit pricey but value for money.

Waited half an hour, no one spoke, even though there wasn't much going on. Staff is unfriendly.

It used to be better and tastier, it's a shame such a restaurant could have done it better

The best belly soup I had in Germany and the steak too

A juice shop straight out of a picture book. Staff unfriendly. The comedian at the checkout (the owner) looks like a vulture into my wallet while I'm paying and asks strange questions. Not even a thank you or a bon appetit, plus self-service. The place should be called Saray's Juice Bar. By the way, the kebab has the same effect as fermented plums. So that fun on the toilet becomes an experience for young and old.

15 years ago people went here (especially at night, after leaving) to have something to eat. It hasn't been there for a long time, but it's just as good as it used to be, if not a bit better. Not the best kebab plate in the world, but solid

You guys are really great when it comes to taste and ambience but why the heck isn't there a sign on any of the goods? I left today frustrated because I didn't feel like asking what meat it was after every single soup or every single skewer. In Germany there is an obligation to award a certificate. Why don't you stick to it? It's time and nerves for both sides if everything is excellent

We are from a distance. Our bus was 3 hours late. We asked if we could pass the time there without eating and just having a little something to drink. They welcomed us fantastically and very politely. After this long time we finally ate. Super tasty, super clean and great ambience. Very nice polite atmosphere ☺️ thank you

I took this menu there for the first time today. I find it extremely tasty even after several hours of transportation. I've tried other things there too. I think that's good too.

They have good food, the meat tastes a bit dry

Very friendly staff. Everything organized and very clean. If you want to eat a fresh, good kebab, this is the right place

The service is really catastrophic, they say “customer is king” but the customer is treated like anything but a king. I don't even want to start talking about food. My little brother had stomach poisoning the day after visiting Saray. I don't recommend this store at all, the employees don't have any desire at all, the atmosphere there is very depressed.

In a word, a disgrace. The employees were very rude, there was a strong oil smell inside. Even though there was no one else waiting other than us, we had to wait a long time with our guests for the employees to finish their conversation. Even though we didn't want drinks, they charged us for them, and the gentleman at the counter kindly offered us the opportunity to buy one of each drink you wanted, free of charge (!). We were not given a cash register receipt. After we received our cash register receipt upon our request, we saw that the drinks were not given as a favor (!) but for a fee. We do not want pre-cut and raw meat; When we said we wanted it well cooked and hot, they almost beat us. The employee with the star tattoos under his ear was so rude you'd think he didn't have an ounce of politeness. I don't think it deserves one star.

A restaurant that is open 24/7. One disadvantage is that some times the food is much tastier than other times. Everything else fine.

It's really inedible. There are more options that are better than this tent. Not recommended. Without any of your money.

One of the best denarities in Dusseldorf. Very tasty, Reasonable prices: not the lowest but not the highest either. On the first floor, self-order as in regular cash and take-out orders. On the second floor, waiters serve.

It is one of the places where you can eat kebab with your family and friends in safety. It is definitely one of the addresses that I can recommend. Enjoy your meal with everyone.

Kebab is burnt and doesn't taste good at all... never again

Lahmacun is ready, maximum 3 out of 5. I did not taste the other dishes.

Turkish restaurant. Tasty meat dishes. Food is tasty and plates are well filled. Tasty grill meat, turkish kebab. Staff friendly. The upper part is a restaurant. On the ground floor there is a large open kitchen. There are also several doner kebab types. I have only been to the restaurant area on the top floor. I recommend this place. Definitely go, the food is delicious. I also want to try the doner kebab in the future, they looked really good too.

As a German customer, I was ignored. I waited in the queue for a good 20 minutes. After the kebab man kept looking at me, he always let other people go ahead. Although it was supposed to be my turn, 5 young men came along behind me, who happened to speak the same language as the man at the counter. Only because he knew their language did he pick these people up in front of me. After I showed him very clearly my hand symbols, I was outraged and he ignored me and I wasn't served at all. Apparently I hear from friends in the area that this happens a lot. I strongly point out other places that treat their customers well and fairly

The location looks very good, but as soon as we get inside the staff is very unfriendly!! I was pissed so I didn't order anything, so I can't rate the food!!!!

I don't even want to write comments. Just bad, second time here but never again this time!!!

Good food and nice service! Large selection of Turkish dishes.

Food is very good . But the area is not too safe

Very tasty food. Nice service and pleasant atmosphere. Gladly again. Prices are reasonable.

Highly not recommended The food wasn’t well cooked And they have a very bad attitude

I was very pleased. The service and the food were both very good.

Poor quality and taste, not expensive, but doesn’t worth to try.

The service is a disaster, you just have to help yourself in this store. You have to get your food/drink at the checkout. Had to pay for the food straight away before it was ready. Staff is extremely unfriendly. Wouldn't recommend it there. You're just fighting with your nerves.

Total disappointment. I ate doner and it had everything but doner.

Very good doner. Everything is fresh. The meat is juicy. Very good

The seller said he would put my drink in the bag, but my drink wasn't in the bag and I was deducted €2.50. I've never experienced such audacity. In addition, some of the meat in the kebab was still raw. The shop is cheap, but the food tastes just as cheap. Next time I will definitely spend 1-2€ more so that I can enjoy my food in the restaurants next door.

An Adana Dürüm for €9 that isn't even rolled up properly. Completely dry. It was asked whether the salad should be on it. There was only salad and meat in the bread. A bit bad for €9. Next time I'd rather go to Haus des Doner

Hello, a lamb kebab please, seller.. Blah blah blah with the work colleague.... Hello there you go.... A lamb kebab please... Seller again blah blah with the work colleague With chicken? Yes, exactly a lamb kebab with chicken please. €5.90 I think €5.90 for a lamb kebab with chicken is a lot. If the meat is cold and the salad is used very sparingly, then the price is in no way appropriate. Addendum 2024 The kebab now costs €6.90 and the sauces have gone extremely low.

He has a very rude employee. This employee can insult people in the restaurant. He says he won't order them. A slightly overweight and bald person who takes care of the cash register sometimes acts aggressively towards people. He insults. Receives wrong order. Er hat einen sehr unhöflichen Angestellten. Dieser Mitarbeiter kann die Leute im Restaurant beleidigen. Er sagt, er werde sie nicht bestellen. Eine leicht übergewichtige und kahlköpfige Person, die sich um die Kasse kümmert, verhält sich manchmal aggressiv gegenüber Menschen. Er beleidigt. Erhält eine falsche Bestellung.

A rude and immoral company kicked us out when we went for dinner at 3.40 in the morning. He tried to attack me in front of my wife and other people. A bald person who takes the check at the cash register is a rude person. I never recommend it. Eine unhöfliche und unmoralische Gesellschaft warf uns raus, als wir um 3.40 Uhr morgens zum Abendessen gingen. Eine kahlköpfige Person, die an der Kasse abrechnet, ist eine unhöfliche und arrogante Person. I'm sorry.

There's nothing wrong with the food, but I won't eat there again because it happened three times that I was completely ignored and others were asked to come past me with a hand gesture. The times I was mercifully allowed to order, I was treated extremely unfriendly and once even literally "shitty" at me because I wanted chicken and not lamb. I felt very uncomfortable and unwelcome.

Quality of the grilled meat is poor. Chicken wasn't cooked through, and so was the chop. After this was criticized, the meat was thrown AGAIN onto the grill and thrown back onto the carelessly designed plate. Unfortunately, the meat is hardly seasoned at all. The Azme is an insult- watery and zero flavor. Ketchup is available with the fries in plastic snack bags that you can't open. All in all: very poor quality and anyone who knows anything about grilling is not well served here. Therefore unfortunately only 1 star

If possible I would have given 0 stars, unfriendly staff + disrespectful on the phone.

1. Food: the food is quite ok. The rice tastes like cardboard, the fries as if they had been bathing in the frying pan for 3 decades. Otherwise the rest is okay. I really like the rice pudding! There is also tea on the house, which is also a positive note. 2. Service: There's a guy, probably a wannabe boss, who yells at the workers and guests. The other workers also give off an unfriendly impression. Can't anyone laugh at them? The boss belongs to you at the front, so the enemies surrender voluntarily. 3. 5-6 euros for a vegetarian soup is not cheap for 150 ml of soup

Adana kebab has a lot of fat. Otherwise it's good.

The food was great as always. Great filling, very good tasting mixed grill plate.🫵👍Always very good taste and performance-price ratio

The restaurant is located in the heart of Düsseldorf! The meat was pretty fresh and delicious! There is a lot of salad selection and great soup dishes! Only the service is not so friendly and helpful!

Both via Uber and in person in the store, I said three times that the meat should be completely cooked, and was simply laughed at, the Adana was still half raw! The same thing with the lahmacun, but personally noted that the sauce should be separate or not at all. After the gentleman yelled at me that he couldn't pack it separately and I then asked him to make it without sauce, he still put sauce on it! The taste of just frozen products on the charcoal grill is nothing more. Absolutely not recommended!

My favorite restaurant for years, but prices are rising everywhere and you can't afford it as often anymore. The grill plate is also getting smaller and smaller, I really noticed that last time. Sure, it's a little more expensive, but then even less meat? But everything tastes great and the baklava and künefe are also highly recommended.

The Saray restaurant in Düsseldorf is a real highlight! The atmosphere is inviting and elegant, the staff attentive and friendly. Saray's Turkish cuisine is absolutely delicious. Every dish is perfectly prepared and full of flavor. The vegetarian and vegan options are particularly impressive. The price performance ratio is very good. The prices are fair for the quality you get. The icing on the cake is the restaurant's VIP floor, where the service is first class and the staff are exceptionally friendly and accommodating. Overall, Saray Restaurant is a must for foodies and lovers of Turkish cuisine. Whether for a romantic dinner or a festive occasion - here you will always be pampered and culinary delights!

There was a waiter from Yozgat who helped us. He was a very respectful person, I especially thank him. Other than that, everything was great. Mixed grill, pizza etc. were all delicious.

Very chaotic atmosphere! Self-service Very bad taste

The most disgusting food in the world

Salad was rotten and didn't taste good at all and there was a lot going on. Service you had to serve yourself. The sauces weren't fresh either. I wouldn't recommend it to anyone

Ordered “Kuzu Sis”. The food was also delicious, but the portions were very, very small. I thought it was a joke. The bottom of the plate was still visible.

I always ate the soup. Işkembe was very, very tasty. The grill plate was also very tasty. I would always come over

Large portion and filling. prices are normal. Location center. There are so many varieties. We ordered two Adana wraps, a coke and ayran and paid 25 places in total. The menu was very diverse and it was open around 11-12 at night. You can communicate in Turkish.

No decent service... Orders are issued incorrectly. We had to wait twice as long. Employees look for mistakes in customers, become rude, insulting and loud...

I ordered a Iskender kebab and i guess they have no idea what iskender kebab is! I regret it so much! They send me literally yoghurt with meat 🤡 no bread ( there is a slapsh of burnt black bread and thats it.) !!!!!!!

We ordered a mixed grill plate for 3 people, the meat was bad, there was chicken blood in it with a bad smell, the rice wasn't freshly cooked...we all had stomach ache at home....It's never a shame again.

Absolute disaster. Staff is overwhelmed. Just screaming and the food was so unloving. Counted fries and something that was supposed to be chicken skewers. Unfortunately you have to give one star. Actually it's 0 stars

Das Hähnchen war nicht durchgebraten, der Adana-Kebab war zu alt und roch stark. Ansonsten ist der Rest ok. Über 60 €bezahlt.

Hallo liebe Leute das Döner schmeckt gar nicht. Kann ich nicht empfehlen das Fleisch es so wie verrostet Tut mir leid das ich das schreibe

Not good service, not child-friendly, far too little food on the plate, hair on the plate on the food and you are constantly being written to if you want good food, under no circumstances go to Saray and the food is cold

The service was okay. It was way too loud in the shop itself and charging €12 for a kebab plate is really steep for what I got. The fries were cold and almost raw and the salad was already brown in many places. The meat was also cold and very gristly. I was there before and was told it had improved. However, I have to say that it is still the worst kebab plate I have had in my life.

I bought the Chicken Doner plate. The doner had skin inside and hard burnt chicken pieces. I bought bulgur pilaf. They gave me spoiled rice. I'm someone who doesn't discriminate about food, but my stomach couldn't handle this food.

Unfortunately, as the price has increased, the portion of the soup has also become smaller. Which I find very cheeky. Which is why they lost me as a long-time regular customer. You can't say anything about the taste.

One of the best Turkish restaurants in the Düsseldorf area with many different dishes. It is a large restaurant near Düsseldorf main station. Atmosphere and service are excellent. The food could have been better, such as rice and kebabs. The warm bread is very tasty.

The only thing I liked about this place is the cleanliness.

Unfriendly staff, cold main courses, the food was from medium to bad...

Unfortunately I can't confirm all the good reviews. The Ramadan menu was very bad for €26.90. Meat was not well cooked and some of it was still raw. About the portion: less than a normal grill plate. The only positive thing was that it got there in time for Iftar. Tried it once and never again.

The food was a disaster, some of the meat was simply fried or cold. Wouldn't recommend anyone to take the Ramadan menu. You are simply processed quickly. We felt like we had the worst food in the entire restaurant

The food was a disaster, some of the meat was simply fried or cold. Wouldn't recommend anyone to take the Ramadan menu. You are simply processed quickly. We felt like we had the worst food in the entire restaurant.

Great food and quick preparation

Eine der schlimmsten Essenserfahrungen meines Lebens war, als ich Döner mit Reis bestellte und Stücke von Hühnerhaut mit Federn darauf fand! Ich konnte nichts tun und wartete, bis meine Freunde fertig waren, um ihren Ekel nicht zu erregen. Ich blieb bei Salat und Vorspeisen, und als ich bezahlte, teilte ich dem Mitarbeiter ruhig mit, dass ich etwas im Teller gefunden habe und darauf aufmerksam machen möchte, da es möglicherweise zu einer Magenverstimmung führen könnte. Seine Antwort war unglaublich dreist und er sagte buchstäblich: "Hast du Döner bestellt? Beim nächsten Mal werden wir dich mit Grillgerichten entschädigen?" Er hörte nicht einmal auf meine Beschwerde und zeigte ein unglaubliches Maß an Unhöflichkeit. Er konnte sehen, dass ich das Essen so gelassen hatte, wie es war, und nichts gegessen hatte, aber er dachte, ich würde mich beschweren, weil ich einen billigen Döner bestellt hatte. Er wusste nicht, dass ich Ärztin bin und mir Grillgerichte leisten kann, wenn ich will!!! Es war meine erste und letzte Erfahrung und definitiv die schlimmste!

I wanted to invite a homeless person to dinner who wasn't even badly dressed. However, the store does not serve homeless people. And the meek employee whispered it so that no one would notice. Disgusting! This store is dead for me too.

My visit to this kebab shop was ruined by the rude service from a male employee at the checkout. His rude and disrespectful attitude left me with a bad taste in my mouth. It is disappointing to see such a lack of customer focus. This incident has stopped me from ever returning to this store again