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4,0

Basierend auf 6.265 Bewertungen gefunden auf 2 Websites

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Nº 141 unter 220 unter Paderborn

Nº 1 von 3 Amerikanisches Restaurant unter Paderborn

KUNDEN KOMMENTIEREN IHRE..schoncoolschnitzel
Ergebnis
StellungnahmenHinweisGoogle6.1404.5TripAdvisor1253.5

comment_iconStellungnahmen

The food was really good. The price was good too. Highly recommended.

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Lina . 2025-04-13

WEITERE KOMMENTARE IN Google

The service is great, everyone is very friendly and nice. The food is fresh, warm and delicious. There is never anything to complain about at Road House Mönkeloh and I have been there many times. And who doesn't love these cat robots?! :)

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Angie S . 2025-04-10

WEITERE KOMMENTARE IN Google

Super tasty food, delivered very quickly, nice service, just often very crowded. Reservations are recommended, especially if you want to come between 6:30 p.m. and 8 p.m. 😉

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Nicole Speith . 2025-04-05

WEITERE KOMMENTARE IN Google

Stopped here again for lunch and didn't regret it. Service is great, the food, the burgers are all great and the ambience fits the name perfectly. 5 stars for this authentic location.

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Ramon Medicke (K1ngston442) . 2025-04-05

WEITERE KOMMENTARE IN Google

It's always nice to eat there. The portions are large and delicious, everyone will feel full.

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Emma 2012 . 2025-04-05

WEITERE KOMMENTARE IN Google

We did go 2-3 times a month but no more. Not enough staff so they are disgruntled and over worked. This time I asked for something from 2 separate menus as the chicken tenders are awful and nuggets would be better. The waiter sarcastically laughed as he refused. Our child has autism and so doesn't eat everything. The drinks came and were basically pink water with a strawberry. Yuk. The burger and the roll cold and the burger was too big for the roll. We paid with a card and the waiter continued to slag off customers that paid with cards as cash should be used. Yes cash is king but I had none on me. The weather was lovely and the play park was still closed, the reason we go there so our child can be playing whilst we relax and watch.

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sa . 2025-04-02

WEITERE KOMMENTARE IN TripAdvisor

Everything is great! The ambience, the food, the staff! Class! The prices are ok too! We only found the “self-driving waiters” a bit spooky for a diner!😁 And we missed the typical American waitress with the coffee pot a little!😉 But we will still come back! The Road House is highly recommended! LG

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Stephan Rohrmann . 2025-04-01

WEITERE KOMMENTARE IN Google

Yesterday I went out to eat and when I wanted to pay, I was still chewing on my food because I didn't have enough time... that's my problem, that I can't eat in peace because of time constraints. The waitress brings us drinks and I told her to charge me but she told me she didn't and that I shouldn't talk to her with my mouth full because she didn't know what I ate!! I eat whatever is in the restaurant where you work!! You should know what foods your boss sells!! a terrible response from a waitress to a customer. My advice is to look for work elsewhere because this is not the place for you to perform in front of the public!

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Elo Elo . 2025-04-01

WEITERE KOMMENTARE IN Google

The food was great, we had reserved a place and had the play area behind us, which was sometimes very loud. It would also be great if there was an extra queue for guests with reservations... then you would get there quicker

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Nadine W . 2025-03-31

WEITERE KOMMENTARE IN Google

Good food and good service. Prices are quite high, as everywhere, but you get value for your money.

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Christian Milewski . 2025-03-29

WEITERE KOMMENTARE IN Google

Everything fine Service great, food great, what more could you want 👍👌

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Luigi Tarantino . 2025-03-28

WEITERE KOMMENTARE IN Google

A bit pricey, but you get a decent amount for that. If you eat in, you can get a free refill of fries.

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Irritatednoob . 2025-03-27

WEITERE KOMMENTARE IN Google

Very tasty burgers, super nice service and now also very tasty ice cream.

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Katja Kuehnast . 2025-03-27

WEITERE KOMMENTARE IN Google

Great food, great waiters, everything great

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Aliyah Swetlana Petker . 2025-03-27

WEITERE KOMMENTARE IN Google

It's like a prison, there is no reception, all artificial intelligence, rwseption twlwphones do not work, the heaters are not working, there is no employee to reach, it's like hell, I would never recommend it.

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Ramazan Büyükkartal . 2025-03-26

WEITERE KOMMENTARE IN Google

The Road House Diner offers plenty of space for guests, but can still get very crowded on some evenings. However, given the diner's popularity, this isn't something to complain about. The food is really very good, with a wide selection of burgers, sides, etc., and a large selection of drinks such as soft drinks and milkshakes. All in all, it's really great and highly recommended.

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Arthur Bichert . 2025-03-26

WEITERE KOMMENTARE IN Google

Great burger restaurant, attentive and friendly staff. The food I ate was flawless and super tasty

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Diet. P. . 2025-03-26

WEITERE KOMMENTARE IN Google

Plenty of food on the plates.👍 And the service was attentive and very friendly, even though it was very busy.👏

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K . 2025-03-25

WEITERE KOMMENTARE IN Google

Despite making a reservation by phone, no one knew anything on site

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Ernst Etterer . 2025-03-25

WEITERE KOMMENTARE IN Google

We ate here every lunchtime during a week of business travel. The food is good, and it's fast and efficient. It's American-style, so not very good for dieting, but if you're not on a diet, I recommend it.

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Élodie . 2025-03-24

WEITERE KOMMENTARE IN Google

Despite a reservation, you only got a seat in the next room because you were “too late”. It only took 10 minutes because the parking situation was catastrophic and you had to wait another 10 minutes in line at the entrance. It's a shame, a negative impression on this visit, the food was ok. Non-reserved guests directly in front of us got significantly better seats in the main room. So save yourself the reservation!!!

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Strunken . 2025-03-23

WEITERE KOMMENTARE IN Google

Very friendly service - from the welcome, service at the table to the farewell. We definitely recommend a reservation on the weekend. Despite the size of the restaurant, it is not too loud and the service staff keep a good overview. The decor is based on a typical American dinner - it turned out really well. The menu is extensive and, in addition to the typical soft drinks, also offers sodas and milkshakes. Above all, the menu is characterized by different variations of burgers. Schnitzel or spare ribs are also on offer. We chose burgers that were absolutely convincing in terms of taste.

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Sarah Hx . 2025-03-23

WEITERE KOMMENTARE IN Google

Already at 11:30 in the morning: super annoyed reception! After the explanation “you have an hour” and “we have two hundred guests and enough to do,” it becomes clear that not every customer counts here! Well, the neighbor is right across the street.

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Dr. Saft . 2025-03-23

WEITERE KOMMENTARE IN Google

Super tasty burgers, friendly service and a chic ambience. The all-you-can eat option is particularly recommended

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mrAwfull . 2025-03-21

WEITERE KOMMENTARE IN Google

Really disappointed. We drove a long way this Sunday. There is neither all-you-can-eat on the weekend nor can the burgers be served in an American diner. Ready-made buns/frozen (!) patties were really the lowest quality. Refill from the fries is the only reason why there isn't just 1 star here. HELP!

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The Grand Budapest Hotel . 2025-03-16

WEITERE KOMMENTARE IN Google

Everything is fine, good selection.

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Jan Klomp . 2025-03-16

WEITERE KOMMENTARE IN Google

We go to Das Road House regularly and are thrilled every time. The American diner style is really well implemented here, creating a cozy and authentic atmosphere. The burgers always taste great to us – juicy, fresh and with great ingredients. We are particularly impressed by the new burger creations. My personal favorite is the Canadian Burger, which is simply unbeatable with its successful combination of flavors. The price-performance ratio is also right. The portions are generous, the quality of the ingredients is high and the prices are fair. Whether as a couple or with a group of friends – the Road House is always a good choice for us. We are already looking forward to the next visit!

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Rafael Bach . 2025-03-16

WEITERE KOMMENTARE IN Google

I had the Texas Deluxe Burger, which was really good.

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Marco . 2025-03-16

WEITERE KOMMENTARE IN Google

Very nice and very friendly... Good food, good feeling, good service, I always enjoy coming here.

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Holger Böttger . 2025-03-16

WEITERE KOMMENTARE IN Google

Ate delicious burgers. The employee was very friendly and fulfilled special requests without any problems, and the robots that brought the drinks were a highlight for our kids.

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Dr. Joerg Flecke . 2025-03-16

WEITERE KOMMENTARE IN Google

Very nice road house diner, delicious food, large selection and nice staff. Gladly again

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Anja K . 2025-03-15

WEITERE KOMMENTARE IN Google

Delicious food, cool atmosphere. It went pretty quickly, even though we always come as a large group.

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Jimmy Schmidt . 2025-03-14

WEITERE KOMMENTARE IN Google

Food was great, atmosphere was great! Waitress (Vanessa) was super friendly and always had a smile on her face

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Gerrit Rose . 2025-03-14

WEITERE KOMMENTARE IN Google

Without words 5 stars. Everything just fits.

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F.C . 2025-03-12

WEITERE KOMMENTARE IN Google

Really great ambience in American style, friendly staff. Where is the typical coffee flat rate??? Why a robot operation??? That seemed very strange, something we're more familiar with in Asian restaurants. The robot, no coffee flat rate and the uncomfortable terrace destroy the beautiful ambience

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Ti Wi . 2025-03-12

WEITERE KOMMENTARE IN Google

THE burger restaurant in the style of the 50s in Ammiland. The spareribs are divine

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Johann-Diedrich Stock-Schroer . 2025-03-10

WEITERE KOMMENTARE IN Google

Nice atmosphere, friendly employees. My homemade lemonade had no taste and was replaced after a complaint. There was hardly any dressing to taste on the salad, the rest was good.

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Sabine Ro . 2025-03-10

WEITERE KOMMENTARE IN Google

We were there on a Saturday evening with 10 people, we had reserved the table. The restaurant was about 80% full. The order was taken relatively quickly, and the drinks and food didn't take long to arrive. First the positive: The fries are delicious and all dishes were warm/hot. Now to the negative: The burgers taste good but terribly, terribly dry... both the bun and the patty! I can understand that with the bun, it's just bread... but with the patty...? This shouldn't happen in a burger restaurant! The service leaves a lot to be desired: no one asks if it tastes good, and no one asks if they would like any other drinks. When we wanted to pay we were put off because a few acquaintances still had to be warmly greeted... Maybe we were just unlucky with the food and service, but I won't be coming back anytime soon!

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Jean-Baptiste Emanuel Zorg . 2025-03-09

WEITERE KOMMENTARE IN Google

Always great service! Always friendly staff!!! Unfortunately it's far too rare! Always very child-friendly too! And then it tastes super delicious too! Top! We're always happy to come!

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Angelika Nimz . 2025-03-07

WEITERE KOMMENTARE IN Google

Stylish diner, delicious food, great service 👌

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Axel Bröckling . 2025-03-05

WEITERE KOMMENTARE IN Google

Super tasty, as always I didn't expect anything else

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Manuel Wolf . 2025-03-05

WEITERE KOMMENTARE IN Google

Very fast and friendly service. Kitchen is ultra-fast!! After 10 minutes everything was on the table even though around 75% was occupied.

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Michael Fischer . 2025-03-05

WEITERE KOMMENTARE IN Google

The food is excellent. Maybe there's a new chef?! It really wasn't tasty for a while. Now the schnitzels, for example, are twice as thick/large with a super delicious breading The service is very nice and attentive. There is a nice vegetarian/vegan burger selection on the menu, but it would be even nicer if there was also a vegetarian/vegan schnitzel selection. 🤗 We would love to come back and give it a solid 5 🌟 🌟 🌟 🌟 🌟

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Iris K. . 2025-03-04

WEITERE KOMMENTARE IN Google

Large portions, everything freshly prepared, a robot brings the drinks, the staff is motivated, we always like it very much,

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Stephan Lüring . 2025-03-04

WEITERE KOMMENTARE IN Google

After a long time we went to the Road House again and didn't regret it. The food came relatively quickly and was very tasty. The service was super friendly. We come more often 😊

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Alexandra Gewis . 2025-03-03

WEITERE KOMMENTARE IN Google

I asked kindly whether it would be possible to change the sauce on the lunch menu. The waiter said to me in an offended tone “No, then it would be a different menu”. He should say: “Unfortunately that’s not possible.” My menu included a salad. Here I only wanted cucumber & tomatoes because I have food intolerances that don't need to be discussed further here. The waiter said: He could ask if that would be possible. I replied that it was always possible before. To which he said: “Depending on who is in the kitchen”. What kind of statement is that? It doesn't work at all. Service 0.

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A K . 2025-03-03

WEITERE KOMMENTARE IN Google

The restaurant is super cute! 🥰 We were there without a reservation and were already prepared to wait. But that wasn't the case. We came in and got a table straight away even though it was full. Then we were served relatively quickly👍👍 I can say that the food was really tasty. You don't come here if you want to eat something "healthy". It's just made according to American style. Large and tasty portions😁 The service was also friendly and attentive. We really liked it and even though we're not from the area, we would come here again especially for this restaurant! ☺️💖

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Ina Yan . 2025-03-03

WEITERE KOMMENTARE IN Google

As always, everything was great and quick... We'll be happy to come back...

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Frank Herzog . 2025-03-03

WEITERE KOMMENTARE IN Google

Nette, aber laute location. Das Essen und der Service haben uns leider überhaupt nicht überzeugt! Burger mittelmäßig, Pommes kalt und zu kurz frittiert. Brauchen wir definitiv nicht nochmal.

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Cori . 2025-03-03

WEITERE KOMMENTARE IN TripAdvisor

Were there last night with 7 people, our order was taken after 40 minutes. The appetizer mozzarella stick cold. Main course all burgers and fries cold. No chance to order more drinks because others were greeted with hugs and long greetings, i.e. familiar and other customers. A quick summary of one of the worst evenings ever...what a shame

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Thomas Goerke . 2025-03-02

WEITERE KOMMENTARE IN Google

An old classmate pointed it out to me, went there and went with my parents for the second time in the evening. 10/10

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Tim Schnabel . 2025-03-02

WEITERE KOMMENTARE IN Google

The service could be improved, despite many free seats, you had to wait 20 minutes until the employee was finished making phone calls and strolling through the restaurant. Then she picked up around 16 guests who didn't belong together in one fell swoop and placed them. Why did you have to stand in the doorway unnoticed for 20 to 25 minutes? The patti of the burger felt like it was fried twice and was anything but juicy. Unfortunately, we couldn't let the staff know because we didn't see it after ordering and therefore decided not to place any further orders.

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S R . 2025-03-02

WEITERE KOMMENTARE IN Google

Nice staff, clean toilets and the guest room is also very well maintained. Keep it up!

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Martin klüber . 2025-03-02

WEITERE KOMMENTARE IN Google

Simply unique! We stayed at the Road House and absolutely loved it! The food was uniquely delicious, from the juicy burgers to the perfectly cooked steaks, everything was on point. The sauces and side dishes in particular rounded off the taste experience. The service was extremely nice, attentive and warm, you immediately feel at home. Despite the busy restaurant, everything was served quickly and with a smile. The atmosphere is cozy and typically American, just right for a great evening with friends or family. We'll definitely be back! Highly recommended!

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Z. Ay . 2025-03-01

WEITERE KOMMENTARE IN Google

The Road House Diner is one of the classic burger shops in Paderborn. The good thing about this diner is that no matter what kind of burger you choose, it will always taste very good. The service is very good and the employees are all correct. The cool thing is the robots that sometimes bring you food. The diner definitely gets a clear recommendation from me. I'm already looking forward to the next visit😉

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Oliver Nedokus . 2025-02-28

WEITERE KOMMENTARE IN Google

I always enjoy coming here, the food is always very good. The service is always good, it could just be a bit more attentive. That's the only reason for the star deduction. Otherwise it would be a straight 5

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Philip Christofferson . 2025-02-28

WEITERE KOMMENTARE IN Google

Delicious! Staff very friendly.

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Pascal Br . 2025-02-27

WEITERE KOMMENTARE IN Google

Das Essen ist ganz okay. Nur die Patties der Burger sind ungenießbar und wie Gummi. Man merkt, dass es sich hierbei um TK Ware handelt. Um sich den Bauch voll zu schlagen ist das All you can eat ganz gut.

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Jan . 2025-02-26

WEITERE KOMMENTARE IN TripAdvisor

Everything perfect.... Keep it up!

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Parkett Sadler . 2025-02-25

WEITERE KOMMENTARE IN Google

Simply a great restaurant. Would go back any time.

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Rebeka Iwanow . 2025-02-24

WEITERE KOMMENTARE IN Google

On Saturday evening we visited this restaurant, which had a great atmosphere with its American ambience. The menu was varied and offered something for every taste. The robots that brought the food and drinks to the table were particularly impressive - a rather unusual but exciting experience in Germany. The food was excellent and the cozy atmosphere invited you to linger. A reservation is highly recommended as the restaurant is very busy.

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Eric . 2025-02-24

WEITERE KOMMENTARE IN Google

As always, very friendly, service great and attentive. Everything was delicious as always!

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Christian Caron . 2025-02-23

WEITERE KOMMENTARE IN Google

This is highly recommended for Americans and the atmosphere is nice in an American location:)

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rplayer73 . 2025-02-22

WEITERE KOMMENTARE IN Google

Corn on the cob was a bit dark but very tasty. Nice staff

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Bina van der Veen . 2025-02-19

WEITERE KOMMENTARE IN Google

Super pleasant. We reserved a place in advance. It was crowded but not too loud at all. From the leather chairs to the neon lighting, everything was great. The food was really tasty. The schnitzels and burgers were amazing. I love it and will definitely come back!

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Dani . 2025-02-18

WEITERE KOMMENTARE IN Google

Very tasty burgers, attentive staff.

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Michael W. (Fozzy) . 2025-02-16

WEITERE KOMMENTARE IN Google

The service left nothing to be desired and our burgers tasted really good. Individual requests were taken into account. I really love the thick fries. The restaurant is also typically decorated like a diner. You can have a good meal here. Great place.

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Alicia Lenze . 2025-02-15

WEITERE KOMMENTARE IN Google

Great food, fries until you drop and even as a vegetarian (vegan) I find a decent offer here! The waitresses are always nice! And the 50s/60s flair also comes across well. What I would actually like to see is a vegan mayo on offer! And maybe a vegan dessert, then I would be absolutely and 1000% satisfied <3

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Maximilian Sakowski . 2025-02-15

WEITERE KOMMENTARE IN Google

Super friendly and cheerful staff, very fast service, top food at very fair prices. We'll definitely be back! 😊

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Melina Rennerich . 2025-02-15

WEITERE KOMMENTARE IN Google

We were skillfully ignored! When spoken to, dismissed as if you weren't wanted. Left the restaurant and will never enter it again. Management should think about team training in the areas of service and customer orientation. But the numbers are probably correct and he/she is resting on it. Too bad!

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Secret Man . 2025-02-14

WEITERE KOMMENTARE IN Google

Burgers and service good and friendly, even if there are complaints, top, gladly again. In addition to the kids menu, the "cat robots" are also a highlight for the kids, so we don't have to convince them; they want to go to the roadhouse on their own!

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Rafael Spyra . 2025-02-14

WEITERE KOMMENTARE IN Google

Very good burger. Cool atmosphere.

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Dawid . 2025-02-13

WEITERE KOMMENTARE IN Google

We had a small family celebration there. Very nice staff. Food was super tasty. Gladly again.

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sililoves paper . 2025-02-10

WEITERE KOMMENTARE IN Google

Roud House lives up to its name. A great ambience, friendly service and, above all, delicious food. So if you're in the area, definitely visit.

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Angela Fischer . 2025-02-09

WEITERE KOMMENTARE IN Google

I now go there regularly, great value for money, with Sven in the kitchen and Vanessa or Basti as the waitress, it's always a great experience. Always happy to come back.

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Jake Scrannage . 2025-02-08

WEITERE KOMMENTARE IN Google

Was great. Happy to come back :)

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Sarah Höpfner . 2025-02-08

WEITERE KOMMENTARE IN Google

Always my pleasure! Tasty, friendly, clean and soooo American!

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O.S. . 2025-02-07

WEITERE KOMMENTARE IN Google

Always delicious. The children love the robots.😉 The service is always very friendly.

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Verena . 2025-02-07

WEITERE KOMMENTARE IN Google

Never had anything to complain about for years. We like it there. The food is great and the quality has gotten better over the years, the service is friendly, the robot is funny. The fries flat is also great.

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Nicole Grauer . 2025-02-05

WEITERE KOMMENTARE IN Google

Super delicious food. Unfortunately the service was only partially friendly.

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Miri . 2025-02-05

WEITERE KOMMENTARE IN Google

I always enjoy being here. The cat robots are a fun detail. It is also very child-friendly here.

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Dustin d'Andrea Pizzicon . 2025-02-04

WEITERE KOMMENTARE IN Google

Great burgers and really great service. Very quick and friendly. Top!

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Gill Barberis . 2025-02-03

WEITERE KOMMENTARE IN Google

Super tasty and pleasant to sit in, everyone is always very friendly

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Chiara Comtesse . 2025-02-03

WEITERE KOMMENTARE IN Google

We spontaneously went here to eat something because my friend and I were just passing through. I believe this is the most liked of the Google restaurant suggestions. The waiters quickly came to the table, quickly served the ordered drink, and the food arrived a moment later - even though it was a Sunday evening and the pub was incredibly busy. All in all, I highly recommend it! I will definitely come back here again. I recommend

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KENLOK . 2025-02-02

WEITERE KOMMENTARE IN Google

I always go home feeling full as a ball.❤️

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Matheus Cakir . 2025-02-02

WEITERE KOMMENTARE IN Google

Nice American atmosphere. Operating robots provide the drinks. Great prices for very good food!

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Maurits Haitsma . 2025-02-01

WEITERE KOMMENTARE IN Google

All you can eat is definitely worth it, great food, great people always enjoy it

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Jonas Prater . 2025-01-31

WEITERE KOMMENTARE IN Google

Absolute highlight: The robot sang for his birthday. The children are happy - parents too.

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Erika Kraitsch . 2025-01-24

WEITERE KOMMENTARE IN Google

Food was very tasty. Service is also very friendly. Robot also drives through the restaurant and brings drinks. The bottom line is that the restaurant is recommended. However, it is best to visit with reservation. Gladly again

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Norbert Schölzke . 2025-01-22

WEITERE KOMMENTARE IN Google

Had a Mexican burger with a beer. Delicious food, good atmosphere inside and definitely recommended

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Derk Ottevanger . 2025-01-22

WEITERE KOMMENTARE IN Google

Went there with two adults and three children, food came quickly and for everyone at the same time. The service was super friendly and helpful. The fact that the drinks were delivered by a robot was a highlight, especially for the children. The food was delicious and the portions were really big. At the end, the children even got a surprise bag to take home with them. We will definitely come back!

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Katharina Stuhldreier . 2025-01-22

WEITERE KOMMENTARE IN Google

Nice American diner. Very quick service. The robots are funny. Food is good. On weekends it is better to reserve only.

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Yannick Blum . 2025-01-22

WEITERE KOMMENTARE IN Google

I was really more than satisfied, the taste was really great, the fries were fresh and not greasy, the only thing I thought was a shame is that there is no corona.

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Tobias Sedlmaier . 2025-01-21

WEITERE KOMMENTARE IN Google

We come here every now and then and the burgers are always delicious. We always take friends with us and they always really like the burgers. see you soon

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SM W . 2025-01-20

WEITERE KOMMENTARE IN Google

Always excellent food, just make a reservation! Quality and friendliness always remain top!

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Karsten Klatt . 2025-01-20

WEITERE KOMMENTARE IN Google

As I wrote recently, it's always worth a trip

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Bernd Kischnick . 2025-01-18

WEITERE KOMMENTARE IN Google

Food is very good and drinks too. Since there was a lot of free time, we implemented ourselves. We were then approached in a rather unfriendly manner: "It's not possible to simply implement it, but if you ask first, it's not like that!" When I asked if it wasn't possible, the answer was "no, it's not!" in an annoyed tone. Too bad

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J.C Drsdk . 2025-01-17

WEITERE KOMMENTARE IN Google

We spontaneously drove here to eat because we were just passing through. I found this to be the most likeable of the Google suggestions. The waiters came to the table quickly, Bella Bot delivered the drink just as quickly and the food was there a short time later - even though it was Friday evening and the shop was busy. All in all, highly recommended! Will definitely come here again, even though it's 2 hours away from us!

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Julia H . 2025-01-17

WEITERE KOMMENTARE IN Google

What a juice shop waited 40 minutes before a waitress came to take our order. The waitress should look for a new job if she doesn't want her current one. I've never seen such unfriendly service. Naughty really naughty!!!

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Pascal Westmeier . 2025-01-17

WEITERE KOMMENTARE IN Google

Service includes a tip straight away, very interesting! Didn't get an invoice when paying in cash, unfriendly, listless, rude, the guest was threatened with poor sales!! Was disappointed, then next time I would prefer the gas station.... (PS write here 25 years of experience in the catering industry....)

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Onkel Molle . 2025-01-15

WEITERE KOMMENTARE IN Google

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Amerikanisches Restaurant
outdoor_seating_119488takeaway_119488delivery_119488

We were there on a Sunday afternoon. The store was very busy and we didn't have a reservation. After a short wait we were assigned a table. But that was almost the only positive thing about our visit. There was no "hello" or "good day" to greet us and when the food was brought to us after a three-quarter hour wait, it was just put down without a word! Not very customer friendly....! There was also no question as to whether everything was okay during the meal. No one preferred to show up. Unfortunately the food was only mediocre. It arrived lukewarm and the meat from the lamb burger was fried to death. Even with a knife it was almost impossible to handle. What a shame! We are very disappointed with this visit and hope that the service staff will be trained in what proper guest service should look like. Something can always go wrong when preparing food, and I understand that, especially when there's a lot going on. But that's exactly when the service staff is needed and can sort things out with a smile or a kind word!