Restaurant Postillion-Stube in Lohr a.Main

Hello everyone. We booked a package at this hotel via a platform. A beautifully furnished hotel welcomes its guests with an equally beautiful entrance area. Our room was very large and flooded with light. Great beds, plenty of storage space, a great bathroom and plenty of seating, as well as a flat-screen TV, really made our stay enjoyable. This package included breakfast every day, which offered a really extensive selection. We found the breakfast really, really good and were raving. During our three days (two overnight stays), a three-course menu was offered in the evening on one of the two days. Of course, this is also part of the package. I don't really know where to start, but the food was absolutely amazing. One portion was truly filling. In fact, it was a bit too much! And the taste!!! Indescribably delicious and the meat was tender as butter. We once had loin with mushroom cream sauce and schnitzel. This came with fries or croquettes and a side salad. The meal began with a tomato soup, followed by the previously mentioned meat dishes and, to finish, crème brûlée. I'm still at a loss for words about how delicious this meal was. Kudos to the kitchen! The hotel also has a sauna and a fitness room. We used the sauna and loved it. In summary, we highly recommend this hotel and will definitely be back! Many thanks to the entire hotel team! You are truly amazing. I almost forgot: there are plenty of free parking spaces available and, of course, free Wi-Fi throughout the hotel.

We have always enjoyed ordering here, there have never been any problems and it has always been tasty. However, there was a situation with the last order where I simply cannot understand the behavior! Among other things, we ordered a gluten-free Spaghetti Bolognese, which we selected and ordered online under the “Gluten-free Pasta and Pizza” section. This was never a problem and was always done correctly. Not this time, we were delivered a normal, gluten-containing spaghetti Bolognese. It's not a bad thing, mistakes can happen, I completely understand that. Then called them to clarify the situation and get the right, gluten-free dish. On the phone I first met a nice lady who accepted my problem. When she then put the phone down for a moment to talk to a colleague about the incorrect order, things became outrageous... Since everyone could hear everything, I could hear that the colleague was now blaming us for ordering incorrectly and choosing the pasta from the wrong category. (This was not true! I compared the prices on my online receipt with the prices on the website and I ordered the correct gluten free spagetti bolognese). The colleague then came to the phone himself with a passive aggressive tone and wanted to make it clear to me personally that I as a customer had made the mistake and that I should have added “gluten-free” as a “note”. I didn't understand that, the way I had always ordered was always correct and now suddenly it wasn't anymore, even though I did it the way I always did... I pointed out that their website was apparently incorrect, as both the gluten-containing and gluten-free versions were called "Spaghetti Bolognese". So you can't tell them apart except for the price... The colleague apparently put down the phone and spoke to his colleagues in a totally annoyed tone: “What kind of people do I have to discuss here!” I'm a completely normal customer who just wants to get what he pays for, even though in this case you have to pay an extra €1.40 for gluten-free dishes! That's all I wanted and I don't understand why I'm now being attacked as a person... The end of the story was that we still got the correct gluten-free version of the spaghetti. The driver also apologized and acknowledged the mistake. In my opinion, I assess the situation in such a way that it is absolutely human to make mistakes and they can happen, no question about it! But why don't you just see that it wasn't the customer's fault, but simply your own?! I also work in service, giving the customer the feeling that you are simply incompetent is simply a real no go! So, in my opinion, absolute misconduct on the part of my colleague! I won't be ordering there anymore now that I know how I'm treated as a regular customer! There were similar situations with the competition, but they didn't blame me as a customer! Like I said, it's not like there isn't another pizza place in the area... I won't let anyone treat me like that! P.S. I was so stupid that I left a €2 tip when I ordered... I at least hope the friendly driver got it!

So I noticed that there were really these smell balls in the urinal that I think had a watermelon taste, which really makes the smell in these narrow spaces very bearable. And I think this investment is very nice for customers!!!!

Good value for money. Delicious tom yum soup and freshly prepared sushi. Very friendly staff. Highly recommended!

Very nice brewery restaurant under the traditional management of the Gottwald family! The service is characterized by attentiveness and humor, unfortunately the kitchen is occasionally overloaded and this is reflected on the plate! Nevertheless, my tip for this beautiful city!