Restaurant Arbil Döner Imbiss in Heidelberg

Very surprised, I recommend it!

I've heard from many friends here and experienced myself that people are a bit "ripped off" here. So very little topping in a large loaf. It was really okay at times, but the last few times it was shit (meat wasn't really crispy, etc.) If you say you're going to eat here, you won't even get a plate? Nice… But the quality of the meat has never been really good. For the qualification you can also find kebabs for €5 instead of €8. Then it's better to pay €1.50 more and go to Amara, where they value quality and honesty (+hospitality).

Hands off! Unfriendly staff! Chicken skewer was just disgusting….

It's a shame there's no 0 point Disappointed for the 4th time Only come here for halal meat But it's over Service is different

Unfortunately very very disappointing. I had a Jufka with veal. Actually very little meat and salad and what was there was very hard! The meat was as hard as a shoe sole, the dough unfortunately. For €7.90 it feels like a scam. I absolutely cannot recommend it!

Good Kebab with reasonable prices.

I give 0 stars, the worst service, if your employees don't like working, send them home!!! No quality. Very very bad!!!

Food is ok, but the service is awful. First time I was here I sat for 15 minutes and no one came to me, so I just left. Decided to give it another shot. Asked for the menu right away, oredred a grillteller and tea. The tea was never served, asked for it multiple times. And they still added it to the check. I didn't pay for the tea and left

I tried four items: the Kalbsfleisch Döner, Hähnchenfleisch Döner, a Yufka, and a Lahmacun, all with every topping except spicy. The Kalbsfleisch Döner was definitely the best. I've been told the bread is homemade, which is fluffy and soft, but it could be less crumbly and even softer, which is the only deficit texture wise. The meat isn't homemade or self-made; it's bought from the factory. Overall, solid Middle Eastern/Turkish cuisine, nothing really stood out in particular.

The food didn't taste good at all. The meat was tough and tasted like shoe soles. I'd love to give it zero stars. What a shame!!

I ordered the lamb skewers and unfortunately it wasn't good at all: the meat was extremely dry and wasn't seasoned at all. The food tasted like rubber. The staff were friendly, but the food wasn't good at all. I can NOT recommend!!

Small portion for the price but tasted good

I have ordered from you twice and both times there were errors in my order. Today I was there again and was asked if I wanted to eat here or take my food away. I decided to eat on site and was told to sit down as someone would be joining me shortly. Unfortunately, I waited for over 20 minutes, but no one came. I understand that it can be busy, but guests who arrived after me were served - just not me. That disappointed me very much.

Unique ordering experience (a bit of a language barrier and no menu) but with the liberty they took they delivered an unbelievable meal at an hour when no other restaurant would serve a thing. A huge life saver and much appreciated.

I have never seen such a disgrace in my life. I waited for iftar for 20 minutes and my family and I were removed from our table because 5 German customers came from behind. We are in Ramadan, pray for me, otherwise I would talk bad.

Everything was great, the food was of great quality and plentiful. I can only recommend it!

Very good cuisine;) variety and nice spices... there's mint;) and overall it's cheap There will definitely be something for lovers of this type of cuisine Babaganush rocks We recommend;)

Dürom for 8€ It was just salad and very little meat Never again

I'm here and ordered a cheese pide with sucuk. I'M SPEECHLESS. It just tastes tempting and very tasty. The service is pleasant and communicative. I didn't notice any lack of ambience. I am very impressed and will 100% be returning. VG!! ❤️😋😋

best kebab, best pide, best cay. I've never eaten something so bad in a kebab shop (Vallah). I can't understand all the other reviews, everything was perfect. Service, food, and the restaurant. No fun 100/5

I bought a kebab today and will never buy it from there again. The meat was super raw, you can't see it that well in the picture but it was mostly pink and not cooked through at all, so I had to throw it away. There was also only a super thin layer of meat and almost no sauce on it, so it was really dry. I would never order anything there again, let alone set foot in it!!! Pathetic, selling raw meat to customers just to make it quicker!!!

Very tasty food! Plate for 3 people was more than enough. Price/performance top

I can say that this restaurant is one of the best in Germany. It impresses with its excellent quality, friendly and attentive staff, and the food is simply excellent.

We bought 2 doner kebabs, after half a kebab I would have to throw up (POCKET) SO quality is completely different. They were checked by the health department and probably not ZERO STAR...

Not so good taste and I ordered a cappuccino but it comes like normal milk with coffee 🤮

unfriendly staff. Uncomfortable seats and dirty tables (even after cleanups).

Lamb skewer ordered meat is toe doesn't taste good at all not recommended!

Well thought we would give it a chance again. We used to eat here all the time when the old owner was there and his wife was the waitress. Then he left and sold it place went to trash. This was before CoVID decided to try it again with a friend and it is even worse. Food is like rubber and not well cooked or prepared.

A decent Turkish barbecue restaurant. The taste is not bad. I feel that the score is not so low. The advantage is that there are many choices, from regular meals to light meals, as well as lamb leg soup, etc. It is suitable for all kinds of people. If you eat chicken, you may want to pay attention to the center part being undercooked and raw.

The food itself was ok and it came quickly but I had to get my drinks myself and had to ask for bread, which usually comes with a kebab plate and only 3 slices. Twice they said they had no more bread even though they were open until the morning?

Prima voor een van origine imbiss. Ruime porties en druk. Maar zet alsjeblieft een deurdranger op de toiletdeur. Het is koud en tochtig (en wat onsmakelijk) als deze deur telkens open blijft staan.

One of the best restaurants in all of Germany... food without a mistake... a warm, beautiful and comfortable atmosphere, the service is excellent... but the food is incomparable to others. This is the first time in my life that I try Erbil kebab and the first time I taste a special kebab in this way, really like I heard that kebab is Erbil changed all the kebabs in the world.. I thank you for making us happy these two days and in every visit we make to Heidelberg. This restaurant will be our first choice and I recommend it to everyone. We have tried several. The dishes were all distinct, the best among them was the Erbil grill, and the Erbil vegetable dish was also very special....

We had ordered the Arbil grill plate, but the meat was sour and rubbery, as if it was old and not fresh. It also smelled unpleasant, so we could hardly eat any of it. The kebab was completely pink and actually raw. However, the waiter claimed that it had to be that way - which is definitely not the case! When we finally said we wanted to pay and leave, the waiter was extremely rude and irritable instead of being accommodating. What was particularly disappointing was that we were still aggressively charged €20 even though the food was not edible. We paid, but it's really sad that you are treated like this despite everything. The hygiene in the restaurant also left a lot to be desired, especially the toilets were in poor condition. Overall, I am very disappointed and have decided to write this review because I cannot accept such behavior and conditions.

زۆر زۆر نھۆشو بیتام بوو به س کوردی نییە. Schade kein kabab kein schmeckt

Too bad. Was in Heidelberg for the first time and wanted to give the snack bar a chance. The taste was okay. But unfortunately the behavior of the waiters also plays an important role... In addition, the billing was completely wrong and two people drank tea. 4 were billed. We were able to fix this error on site. However, we later noticed that instead of a falafel salad, a falafel plate was charged - unfortunately a big difference in price. You can't change it now, but maybe a tip for your next visit: take a close look at the bill! VG

I've never eaten a kebab like this in my life, just like rubber So there was a lady there, I spoke Kurdish to her but she told me I didn't understand any Kurdish but plus she spoke Kurdish to her colleague. 50€ for a rubber kebab, a plate of rice and a small salad and a drink of coke.

Unlikable and doesn't taste good

The food was terrible and the hygiene was very poor. When going to the toilet, women and men had to share the space, although as an Arab you are very strict about separation. I would never go here again if you want to catch illnesses you can go there.

Went there twice and ate. Once again it was very tasty. The service staff is very friendly and accommodating. Price-performance ratio is right. Unless the toilets need to be replaced or overhauled. But otherwise it's great and tastes very good. Because everything is freshly prepared.

Food is good but I saw in the bill that they have charged me extra cup of tea …I told them there is a mistake but the waiter insisted that she delivered 3 cups .. the amount was not big issue that why I paid it and left because I didn’t want to argue with them.

Chicken Makli and kebab with chicken meat were eaten Everything was fresh and very tasty The staff was friendly and attentive 👍

The store was honestly the worst experience ever. We wanted to eat on site, but had to pay straight away and then waited forever for anything to arrive. The employees ignored us and were not helpful at all. I said twice that I wanted my kebab without red cabbage but there was still red cabbage on it. So I gave it back and we had to wait a really long time again. Then the kebab finally came, but the chicken was really just pink. I couldn't eat it because I was afraid of getting sick. But then I saw a cockroach behind me that almost crawled into my jacket, so we wanted to leave as quickly as possible. Service? Disaster. Hygiene? It couldn't be worse. Never again! -1000/10!

I ate there for the first time today. The bread was dry and not fresh. (Refined only with spices...) The meat (grilled plate) was very raw and rosy, not tasty.. There was also a live spider in the salad. Whereupon it was said that it could be (fake flower at the table...) which is unimaginable.. we were offered tea which we rightly refused, as a result we no longer had any appetite and there was no compensation. Paid the full price Will never go there again. Not recommended!

Unfortunately there was far too much sauce and the yufka wasn't closed properly, just folded up, a shame. The veal was tasteless and partly undercooked. It's a shame there's nowhere else to choose between veal and turkey/chicken. The store looks very nice, but inside the waitresses don't make you feel welcome because they come across as very arrogant.

The restaurant was clean and the food was delicious. I enjoyed dinner with the oriental atmosphere and listening to Kurdish songs. Everything was good. Only the service employee was not friendly at all and ignored my request for a cup so that I could drink Coke. Usually I like to drink from a cup and not from a bottle, but she simply ignored my request. Other than that, I recommend the restaurant. It is good and the prices were completely reasonable.

I was there again today on my lunch break for a very long time. I used to be quite happy, otherwise I wouldn't go back. Maybe the owner has changed in the meantime 🤷🏽‍♀️ I ordered a lahmacun. They asked if it had kebab meat, which I said no. Then “with salad”? I said yes because I thought that was standard. In short: it was of course a lot more expensive and - it was the wrong choice. It was cold, stuck to the aluminum foil (even though I didn't ask to pack it because I was eating there!) and it tasted nothing like lahmacun but rather like sour salad. Conclusion: never again Oh yes, the “ladies” from the service are busy gossiping instead of checking on the customers

Nice Döner. Especially good for vegetarians. Service was okay.

Doner kebab is sold out on Halloween. I've never seen such nonsense

Nothing to recommend. The sauces taste like toothpaste and look like puke. The meat was still raw and barely seasoned. Heidelberg deserves better.

I ordered a kebab plate, it took 25 minutes to arrive and a kebab menu and they charged me double for the fries for no reason even though they were included in the menu.

Very clean atmosphere. Nice service. Delicious food. Always a pleasure when you are in Heidelberg.

So true, I've never been disappointed! You cut the meat finger thick Just don't care! I personally lodged a complaint myself. Apparently they don't care at all because they have other sources of money

Taste not good, some parts cooked a lot some parts are raw meet. I can say it was a shitty experience at 2am

For the first time in my life I saw a restaurant whose entire staff was so arrogant. In return for this mistreatment you get a disgusting meal. What I don't understand is how a restaurant like this can survive in a special place like Heidelberg.

Super tasty, you can sit and eat easily. Not actually a restaurant but ideal for eating and staying for a while!

Very nice atmosphere, good Yufka. Gladly again

I don’t understand this restaurant has less rating. I had döner and my friend had falafel We really enjoyed the food It was really tasty too I Highly recommend 🙏🏼

The doner was not good and especially the meat was the weakest part of it. The service was okay, but the person at the counter told me i can get a drink from the fridge for free while my accomplices had to pay which was confusing.

We are 2 people and it took 30 minutes for our food to arrive even though the restaurant wasn't completely full. When we mentioned our food twice, the staff talked to us cheekily and didn't let us talk 😃 The meat was very raw inside and portions were also smaller than back then. We will never eat in this restaurant with our friends again. I don't recommend it to anyone!!!

La comida en este restaurante era excelente. Pedimos el # 44 , y tanto el cordero como el pollo eran sabrosos y jugosos. También probamos un plato que venía con hummus y algunas otras salsas, todas las cuales sabían fantástico. El servicio era satisfactorio, aunque había un poco de una barrera lingüística; sin embargo, los camareros eran educados y serviciales. Visité con mi familia de Oriente Medio, y basándonos en nuestra experiencia, todos coincidimos en que el cordero kabob se cocinó excepcionalmente bien. Si tienes hambre y ganas de probar algo nuevo, sin duda recomiendo este lugar.

There is a Kurdish person who has a rude and racist behavior 👎🏻.

What a nice dinner. Great service and amazing food!

By far the worst kebab I've ever eaten. A disaster in terms of taste

We were there on Saturday around 10:30 p.m. The kebab tasted very neutral, the meat was hardly seasoned. The bread was reminiscent of cardboard lids. So no reason to eat again. You were only allowed to sit at two of over 10 tables. The chairs were hastily put up. The store was supposed to be open until 5 a.m.

You have to wait forever until you are served and then everything is very unfriendly. It's slowly becoming too expensive and the portions are smaller.

The food was quite expensive and didn't really taste good. But the staff was very unfriendly and I had a stomach ache in the evening and the morning after. You don't need to know anything more about this "restaurant".

"To all, On my last visit to the Arbil Döner Imbiss restaurant, my experience was unsatisfactory. Unfortunately, I found that the kebab had a bad smell and taste and the quality of the meat was not satisfactory. I would advise everyone not to visit this restaurant and try the bad food served there. And also The meat was raw and not even or cooked. Thank you for your interest.". _______ To the management of the Arbil Doner Imbiss restaurant: "To all, On my last visit to the Arbil Döner Imbiss restaurant, my experience was unsatisfactory. Unfortunately, I found that the kebab had a bad smell and taste and the quality of the meat was not satisfactory. I would advise everyone not to visit this restaurant and try the bad food served there. Thank you for your interest." Please tailor the message to your personal experience and ensure that your opinions are expressed honestly and politely. I hope you're well. I would like to share with you my negative experience during my last visit to your restaurant. Unfortunately the food I was served was not up to par and that was disappointing. I informed you about this matter in a previous message but have not yet received a response from you. I hope that you will take into account your customers' feedback and work to improve the quality of the food and services offered. I look forward to hearing from you and seeking fair compensation for this negative experience. Thank you for your understanding and cooperation. with respect,

Eğer 1 euronuzun dahi kıymeti varsa içeri adımınızı atmayın.Yorumlara baktım araplar genelde iyi yorum yapmışlar.Bir kere çok samimiyetsiz bir ortam var burada, çalışanlar çağırdığınızda ya duymazdan geliyorlar ya da sparşi çok geç getiriyorlar.Yoğun bir mekan.Biz gittiğimizde yeni kalkmış bir ailenin masasına oturduk ve haliyle masa henüz temizlenmemişti.Garsonlarla göz göze gelebilmek zaten 5 dakikamızı aldı.Daha sonra adam geldi ve "Siz şu arka tarafta boş bir masa var oraya geçin" dedi.Ben müşteriyim ve iki çocuğum ve eşimle çantalarımızı, eşyalarımızı koymuşuz, oturmuşuz sen sırf o an temizlekten kaçtığın için bizi ne diye başka masaya atıyorsun...Neyse bu terbiyesizliğe ses çıkarmadık ve gösterdiği masaya geçtik.Türküz diye yaptığını düşünüyorum, niye diye sormayın çok rahat hissediliyor:) Dİğer rahatsız! masada 10 dakikaya yakın elimizi kolumuzu kaldırarak garsonu nihayet çağırabildik.Halbuki yeni masamıza geçtiğimizi biliyorsun arkamızdan hemen gelsene...Ama olmaz...Arap değiliz çünkü... Neyse bu konuya takılmayım hadi.Sİpariş 20 dakikayı aşkın bir zamanda geldi.Yemekler pahalı ve lezzetli gelmedi.Tuvaletler rerzalet ve karanlık.Hatta bayan tuvaleti kapalıydı.Ama tuvalet kağıdı vardı:) Arka masamızda bir Türk aile vardı ve yemeklerinden birşey çıktı, ne olduğunu göremedim ve anlayamadım ama inşallah kıldır dedim:) O derece iğrenç düşünebiliyorsunuz o ortamda.Eşim çay sordu ve garson çay getirdi ama çay bardağına koymuş ve altlık yok...İnanılır gibi değil, böyle bir ikram şekli var mı ya...Onu o şekilde görünce ben hiç istemedim zaten.Bitti mi daha bitmedi.Eşim şekere uzandı bir de ne görsün.Şekerlikte kocaman bir arı ve ölü...Tabiki de garsonla muhatap olmamak için yan masadan şeker istedik.Hesap zamanı geldi ve hesabı 10 euro eksik hesapladı kasadaki kız ve onu düzelterek gerçek hesabı ödeyip çıktık.Sonuç olarak: GİTMEYİN, GEREK YOK!

Hands off!!!! We were there for dinner today. Ordered minced meat skewer, it looked burnt on the outside and completely raw on the inside... The waiter said it was very fresh meat that had been grilled!? To be honest the meat was completely gristly and therefore completely inedible. Despite complaining, he didn't offer us an alternative. We are very disappointed…

Well, I ate because I was on the way to Cologne. The tables were sticky and the food was mediocre. Price was okay. But there won't be a next time.

Unfortunately, it was a bad experience, and we greatly regretted our choice at the time, especially as we wanted to end our trip with good food and a good restaurant, but unfortunately we were disappointed. The prices were very high for the service and food, and the quantity of the meal was not enough. I mean, everyone remained hungry and not satisfied, even the young children were not satisfied. At that time, unfortunately, we went and there was a break in the bathrooms, and I had to. He took my daughter to the men's bathroom, and it was frankly horrible.

Unfortunately now the last one. Used to be good. now only concerned with sales. I paid for veal kebab, but wanted the meat mixed on site and the unfriendly owner gave me the money back because I didn't want mixed veal and turkey. Owner now unreasonable. The very last thing. customer-friendly was something else. As far as awards go, nothing has been deserved for years. Really bad quality now!b Just a rip off and unfriendly!

It is a wonderful restaurant. I can say that it is the best restaurant in the region with its clean, delicious and fast service. The chef and the staff are truly hospitable. I strongly recommend you to visit this place because I was very satisfied with the dinner. I will visit again 👍

rude employees and employees Service was zero and the food wasn't tasty and expensive 👎🏻👎🏻👎🏻

Leider mittlerweile echt schlecht. Chef ist ein arogantes Idiot. Wollte Puten Döner aber Chef meinte nur noch das es nur gemischte gäbe. Hat mir dann mein Geld wieder gegeben als ich sagte ich mag nicht gemischt nur Pute. Schlimmster laden ever!

Went there for the first time and had very tasty Iskender kebab and chicken meat doner plate, fresh ingredients, top value for money. Served quickly and hot. Had rolls of dough as a starter. Always my pleasure. Hygienic aspects are also maintained in all areas. Only recommended.

Used to be a great restaurant. Unfortunately no longer recommended today. The quality of the food has absolutely deteriorated. Despite the declining quality, we were there several times, but unfortunately it got worse from time to time. Too bad.

Pleasant atmosphere Delicious food Recommended! Oh and the paintings are the beautiful tools that I would like to see again

Everything is not good. It is impossible to eat in this restaurant

Two large mobile air conditioning units ensure pleasant temperatures. Unmotivated service. The store doesn't seem very clean. Ladies toilet broken. We ordered a kebab plate with chicken. But that was some other meat?!? The Tzatziki was okay.

For a children's plate €7.50 A still water 0.5 l for 2.60€ Card payment from €10 Food partially burned. It's not worth it!

Ayran 2.50€ a bit expensive for liquid yoghurt (with salt) Doner 7.50, steep for the poor performance of the doner Jumpsuit Poor performance for late night kebabs

Extremely unfriendly, stressful service, ok but uninteresting food. Guy in front tried buying food to homeless people, was met with racism.

Employees were very nice but unkempt. Unfortunately we got the ingredients by hand. Doner was terrible. Sauce had no taste and I would have mixed it with water and yogurt myself.

Worst kebab plate and kebab...neither eaten, that's a case for the health department!

Ordered and ate in the restaurant. Taking the order until it was served took about 15 minutes, there were only four other guests on site, but it was ok for me. The kebab rotisserie with veal was dry, bland and somehow tasteless. The portion for €7.50 is very small. The kebab plate with rice is similar, carelessly prepared and not outstanding in taste. You saw a lot of staff, but the majority of them looked unmotivated and unfriendly. You didn't really feel comfortable as a guest. Only the service was courteous. The women's toilet was broken, the men's toilet was dirty, the two soap containers were empty, and there were no paper towels. The restaurant itself is large and decorated in an oriental style. I don't have to go there anymore.

I ordered 2 Yufka around 1:00 a.m. at night. When I said I only wanted them with onions, they just said that onions are no longer available at this time of day and that I should get my kebab somewhere else. I then asked for the money I had already paid back and left the store. Very unfriendly and service looks different!!! Never again!

We went for halal meat, but they make everything haram for you with their food, service and pricing. The short middle-aged man was very strange, there was almost no one who spoke English. The food took 40 minutes to arrive and I asked them why it was late, they said they didn't know, but when we followed up a bit, we realized that they were trying to fulfill orders from outside while keeping our orders waiting. They also charged 2 euros more for the price. I DEFINITELY DO NOT RECOMMEND IT. They may act coldly because they understand that you are Turkish.

I don't give a star or a star for bad service or cold food!!!

A restaurant that frankly ate as bad as its friend, and when you come to pay with a card, they tell you that the machine is not working so that they don't give you a bill, and when the food came, it came cold and you eat. I advise you that everyone who wants to go should go somewhere else and not go to a restaurant like this, who ate not to eat because Literally, the service is bad. Everything is bad. Honestly, I hope no one visits the restaurant. We ordered grilled meat. The plate came. There were no onions, no peppers. There was no bread with the food, and when you ask for something from it, it is also dirty. I mean, another restaurant is as bad as my friends.

Dear friends, I and my wife and my child went to this restaurant today, we drove about 100 km by car just because of the name, unfortunately the service was unhelpful and friendly. There was a woman who ordered an erbi kabap, many waited after our kabap came without bread and I had the woman please Kabap can't eat without bread, we need bread, they said wait and we waited so our food got cold so I've been in Germany for 15 years and haven't seen it yet. I've also done business with us. Customers are king 👑, It's better to ship so you lose your customers Best regards Ferhad

Food is quite tasty. The pizza kebab tastes good and is spicy. Unfortunately, mozzarella is used, which results in a loss of taste. But the climate in the restaurant is tropical, so we were happy to be in the “fresh” summer air again, despite the summer temperatures. But the price is perfectly fine.

Had dinner there for the first time today. It was very tasty, large portions, everything freshly prepared, nice decor and the people were very friendly. We'd love to come back.

Very slow service , weak waiter respond and higher prices that don’t match the quality of the restaurant performance

Good Dönner and Lamb Skewer and they are open late, which is great when you're staying at the hotel next door.

Probably the best Kebab in Heidelberg.

Very nice place to enjoy the food and the specialty there is the kebab. There is also pizza and Dürum, it is the best kebab in Heidelberg in my opinion.

I ordered a kebab, the meat had a very disgusting taste and was a mix of black meat and chicken. I then threw the kebab away because I couldn't eat it. It is not recommended!!!!!!!!!

Bad kebab, but at least it's open at night.

The only good thing about the place is that it's open so late after the drinking.