Ratskeller Nordhausen in Nordhausen

Delivery time over 2.5 hours! An absolute disaster! I waited over 2.5 hours for my food – without any information or apology. When I asked, I was simply fobbed off with an annoyed "We're busy today." Apparently, this store doesn't care how long their customers have to wait. Hungry? Bad luck! Service? None! I've rarely experienced such poor organization and indifferent attitude toward paying customers. If you value punctuality, customer friendliness, or even a minimum level of service, you should definitely not order here. Never again!

Everything is good and friendly and affordable, although it is a bit uncomfortable and could be improved. The location is very nice

Honestly, I didn't enjoy the food at all. The service was extremely slow; we waited for over an hour for our meals to be ready. I started with the mango lassi, which was overly thin, tasting more like 80% water mixed with 10% yogurt, 10% mango juice, and a lot of sugar. I also ordered the paneer butter masala, which wasn’t on the menu, but the waiter managed to prepare it for me. Unfortunately, I found it disappointing because it came with large pieces of capsicum and little it paneer and had very thin gravy. The butter naan was good, but then I ordered the vegetable biryani, which was extremely spicy with no indication of the spice level when I ordered it! Overall, I would definitely say NOOOO to ever returning to that restaurant.

I've been coming here to get burgers for years. The little shabby shed has changed 0 times. Looks like an extremely cheap dump. No chic, no order, full of advertising. Just loveless. The current waitress, a small, shy non-German woman, was very nice but everything was WAY TOO SLOW. The burgers ended up being cold. I actually waited over half an hour for 2 Kleinburgers and 1 Volksburger. This is not possible and will be punished with total ignorance of this “shop”. If you want to eat really good burgers. Then she makes it herself at home. Even McDonald's is better and there's already crap there.

Super friendly, very good service. Very happy again. Thanks also to the boss. Highly recommended!