Quan 19 Rotherbaum in Hamburg

We ate here for the first time today and chose this restaurant based on the good reviews. What was really positive was the service, which served all customers single-handedly, and the ambiance. Unfortunately, we were disappointed with the food. The sauces for the curries we ordered were all very watery, and the noodles, while tasty, were a bit heavy on the stomach. Too bad! Perhaps they need to consider a change in staff in the kitchen.

Great outdoor terrace! We were also very satisfied with the two rice dishes. Highly recommended, especially in good weather.

Basically, everything was fine. The sauces were unfortunately much, much too sweet. I have no idea why everything has to be so sweet? Unfortunately, I had to leave some things out :-( Actually, 3 stars for the food... But since I've been sugar-free for many years, I'm giving it one more.

A nice place with potential The Grand Garden restaurant is a simple but pleasant place. I particularly liked the garden area at the back – pleasantly quiet and shielded from the street noise I had initially feared. The service was fast and the staff attentive – a definite plus! However, I was a little less convinced by the food. The only options were chicken/duck or a vegetarian dish on the daily menu – I would have liked more variety in the meats. The taste was okay, about 3.5 out of 5 for me. Overall, a nice place, especially if you want to enjoy a relaxed meal outside, but there's still room for improvement in the food selection.

We visited on a Saturday evening and ordered five dishes from the Tapas menu, which came to €64 including tips. The dumplings were flavorful and enjoyable. The fried tofu was extremely crunchy, but lacked distinctive seasoning. The mango salad was quite basic—essentially a standard salad topped with pureed mango dressing and a few mango pieces. The beef salad was the most disappointing. As shown in the photo, it contained very little beef. Based on the well-written and appealing menu descriptions, we expected something more refined and substantial. Highlight: they tell you at the end that no card payment is possible: cash or PayPal! Will not come back.

The wonderful singing from the kitchen shows that the cooking is done with joy. Super friendly service – fantastic food!

The food was delicious and beautifully presented. The appetizer platter offered a fantastic selection! I particularly liked the very friendly and competent service. I definitely recommend it; I'll definitely be back!

An absolute hit! The service was outstanding – friendly, attentive, and fast. We definitely made a great choice. The food was not only beautifully presented, but also tasted absolutely delicious – fresh, aromatic, and authentically Vietnamese. A special highlight: all the dishes are halal, which was a huge plus for us. We'd love to come back!

Amazing! Delicious, authentic food. Great, friendly service. Cozy location. For Muslims: The food is halal. I left here happy and full and will definitely be back with reinforcements. See you very soon.

We just ordered two small portions of Pho Xao and some tapas via Uber Eats. We've always been very satisfied with our orders here in the past, so we were looking forward to eating again. Unfortunately, this time it was a disappointment: The Pho Xao portions were significantly smaller than expected, considering the price of €6. The taste of the dish didn't really impress us either – a very intense egg flavor dominated, while other flavors we'd known from before were completely absent. The dumplings also seemed unusual in their preparation and didn't taste as good as we've experienced before. It's possible that the kitchen team has changed, or the recipe has changed. We hope this was just an outlier, and we'd be happy to experience the usual quality again on our next order.

The food and atmosphere are amazing (4 stars), but since the change of ownership, the service has been very unfriendly. It's a shame! Apparently, negative reviews are also being deleted here, because a friend of mine had a very negative experience when he celebrated his birthday there and wrote a review that no longer exists (deleted?). You can only pay with cash or via PayPal (because apparently the debit card machine just broke every time).

Unfortunately, I don't recommend it! The dishes contain hardly any fresh vegetables. The vegetarian Bao Burger came with just a piece of tofu and lettuce leaves—no other vegetables.

Very tasty Vietnamese food, a great outdoor area with a very pleasant atmosphere, and a very friendly owner. Soon, there will also be an option to grill on a tabletop grill, even indoors. All in all, super delicious and friendly!

Unfortunately, the food quality has declined significantly since the change of ownership. The chicken was too firm. The filling was a bit mushy. Everything wasn't hot.

It is a lovely place in the city. You can also sit inside garden in a good weather. Lots of options to try! We tried to rice dish with curry and beef. The waitress recommended us to try both the curry and the peanut sauce, thanks to her, we got to try the both sauces. I definetely recommend the curry sauce! Unfortunately we had to pay cash, however I am not sure if the machine was broken… anyway bring cash with you

Unfortunately, we didn't like it at all. It was very bland, and the mango lassi felt like a blended frozen mango. What a shame. I don't know where all the positive reviews are coming from. Card payments not accepted – PayPal and cash only.

We were able to enjoy a delicious meal with a group of 14 people! We didn't have to wait long for our food, and our service was very friendly and attentive! A+!

Very friendly staff and super delicious food and drinks. The prices are overwhelming, but you get a very generous portion for your money. You get excellent value for money. Card payments weren't possible, but PayPal via QR code and cash are available as payment methods. In general, the presentation, portions, taste, and ambiance are very impressive. 5 stars.

A beautifully decorated restaurant with a lovely summer terrace. The food was delicious, fresh, and served quickly. There were plenty of vegetarian and vegan dishes. The highlight of the evening, however, was the excellent service. Mona, in particular, was very accommodating and fulfilled our every wish. We will definitely be back!

We really liked the service; Mona is a great waitress. The food is delicious and served very appetizingly. The portions are large enough. Unfortunately, alcohol is sold, which is problematic for Muslims.

Super authentic food with huge portions. Great service with friendly remarks and a lot of humor. Fast and friendly service, and the kitchen was also super fast. Special requests were no problem.

Poor service Waitress talking so loud Many things out Waiting for tapas 25 minutes Dis not taste good 8.- for 5 peaces of chicken Shrimps are with shells Summer-rolls falling apart At the end no card payment Om I dony know it to laugh or cry😂 Keep away

I was there with my husband and children two weeks ago. The service was wonderful and very attentive to us, especially me. The food was delicious and very fresh! My children were also very well looked after. My husband's first order was beef, but he had ordered chicken, and a new dish with chicken was immediately brought out. After the meal, the waitress showed us the outdoor area and continued to chat with us ☺️ We will definitely come back! My son even told her that the food was 100 out of 10, and he's really hard to impress with food 🤭

We had various starters. They tasted good, but the portions were too small for the price.

nice, tasty, warm and very important THICK PORTIONS

I just can't explain how the 4.8 star rating comes about. Food really bad and service also leaves a lot to be desired.

The restaurant is beautifully decorated, and the courtyard is also really beautiful. Unfortunately, the service wasn't exactly friendly and we were once moved from a table further back to another one further forward. It was moderately crowded and the waitress was alone. I understand when it's stressful and I understand that, but I think you should communicate it. You don't have a problem waiting, but nothing was communicated. We had drinks and a large appetizer platter, although the summer rolls weren't even included, even though it was on the menu. They also said at the checkout that there might not be any more, but do you say that beforehand? Still had to pay for it. The food only came after an hour. I'm Vietnamese myself and like to try Vietnamese restaurants, but from what I've experienced here, it's not authentic Vietnamese either. The mango salad that came with it was sold as Nom Xoai, but that was far from a viet. Mango salad. There wasn't even much mango in it. The appetizer platter is also a bit pricey for what it comes with. Unfortunately not recommended.

Compared to the service we received, the bill was incredibly high. Even with Neobutton. Maybe because of that. We were seated quickly, but after 20 minutes we were directed to another table, which was 5 meters closer to the kitchen. This way she doesn't have to walk so long to reach us. During the course of the evening she was actually at our table twice and was therefore able to save at least 20 meters of walking. The fact that the operation was completely understaffed with a single operator could potentially have been foreseen. Our food reached us after more than an hour of waiting and was cold and tasteless. Unfortunately, our summer rolls were withheld without comment. At least we were able to look hungrily at the beautiful lights in the garden for 1 1/2 hours :))

Unfortunately, the service was so unfriendly and impatient that this was an issue throughout the meal and afterwards and really spoiled the evening. Food was okay. It wasn't worth the €40 for the starter platter. The main courses came along with the starter, there was no chance of eating the starter without the main course getting cold. Shop was pretty empty. Other guests were also barked at. I say…difficult. Please take a closer look at the days of 5* reviews. For one bad one, 5 good ones show up the next day. Also funny.

Lovely Vietnamese spot near the university! The dishes are all very flavourful and the portion sizes are great. The decor inside is lovely and service was quick and very friendly :) would definitely come back for the gorgeous terrace area at the back when it’s sunny

Mega delicious food! Would definitely recommend M9d! Super nice service. Atmosphere is also very nice. Simply 10 out of 10 🙌🏽

Food was tasty and service was incredible

Very nice atmosphere and friendly service. The food is also very tasty

The food was very tasty and the atmosphere was great too. Service is also very friendly :) you immediately feel welcome

The food and service was top! Price-performance ratio was also suitable!

Our first time was in the former Quan 19, now called The Grand Garden Rotherbaum. The food was really tasty, the prices were a little higher than in typical Asian restaurants, but okay. Service was fine and the summer terrace is really nice!

Unfortunately not recommended at all for me. We wanted to relax and get a tapas plate with Neotaste, and perhaps because we used Neotaste we had to wait over an hour for our food. We didn't get an apology from the waitress. The food was also cold and bland. So it couldn't have been freshly prepared, which could possibly excuse the waiting time. In addition, there was even something missing from the record that we weren't made aware of. We still had to pay normally and only with cash or Paypal (this is not pointed out at the beginning). So the price-performance ratio is really not right at all, even with Neotaste it's really expensive - far too small a plate for the normal price of almost €40 (2 spring rolls, a bit of mango salad with maybe 2 mango pieces, half filled with edamame and sweet potato fries, 4 prawns, 4 dry wonton dumplings, a few pieces of grilled chicken, summer rolls were missing). The ambience was nice with the lights, but the service was catastrophic. I had to treat myself to a pizza from Dominos afterwards to compensate for this experience in the restaurant. It was good 👍

Apparently the owner has changed. It's a different restaurant now. You have to say good portions and tasted good but different vibe.

they messed up my order ( chicken instead of duck), I didn't complain, the meal was ok though. the high review score is presumably fake. it is a decent place, but not 4.8. the big disappointment was that they didn't accept card at the day I was there, and they never warn me about it. I used PayPal at the end, but it was really strange

Beautiful terrace, friendly, fast service and very tasty. Only recommended :)

beautiful green courtyard dining and great food! :)

The mango salad tasted bland, the dressing was like store-bought. Pho with tofu even blander. Broth had no taste, only after lots of soy sauce, chili sauce. There were some spring onions, 2 slices of mushrooms, noodles and breaded, tasteless tofu floating in it. Rarely have I eaten such an undelished meal in a restaurant. The female waiter was a bit unfriendly in her tone. Oh yes, only cash payment possible...but it will be repaired soon (😏) Unfortunately no further visit planned, a shame.

Very calm and pleasant atmosphere, very large and tasty portions. I can recommend 👍🏼

First of all: The food was super delicious, the best Vietnamese food in a long time and huge portions! Big but: the waitress (short, dark, long hair) was extremely unprofessional. I have never experienced such service in my life. I'm not insisting on being extremely friendly, but I don't think it's asking too much to expect a certain level of professionalism? Passive aggressive sayings, stroppy short answers and in the end we weren't even asked how we liked it. I said on my own initiative that the food was very tasty and she simply ignored that or forced a smile but didn't say anything. I would like to emphasize very clearly that we were very nice and polite from the start, we are rather quiet girls anyway. What surprised me the most and even hurt me a little was that she was loud and very nice and courteous to the tables next to me. She was just dismissive and cold towards us. By the way, we are 3 young women with a Turkish background - I really hope that that wasn't the trigger for her behavior. Unfortunately, the impression was difficult to ignore. It's a shame because the food was delicious and deserved appropriate service.

The garden has potential - I didn't find it that comfortable. The starter came with the main course and was then supposed to be deducted from the bill - this was only done upon request (we didn't eat it either). I thought my dish was delicious, my husband didn't like his - so you can see: the tastes are different.

The food was very tasty. We had the T17 (marinated tofu), M10 (fried rice) and M12 (rice with peanut sauce). The portions are really good and the location is also really nice. The only thing that wasn't quite right was the peanut sauce, but that's just a matter of taste. For me it could have been even more peanut-heavy.

Very tasty food, very nice atmosphere that invites you to linger. The size of the plates is extensive and the price/performance principle is definitely right here. The dishes not only impressed in terms of taste, but also visually. All products were fresh and very well prepared. The menu is very diverse and varied. My girlfriend and I spent a very nice evening.

Employee Mona does a great job. Very good, friendly service and the food tastes great.

This is very tasty! Great place, beautiful surroundings. Very nice and polite waitress! I will definitely come here again

Formerly a regular Vietnamese with a great garden - now just disappointing. New owners, new name, but the charm is completely gone. Service catastrophic: unfriendly, no explanation about the food, only cash or PayPal - without any information. Absolutely no comparison to before. Unfortunately completely not recommended!

I recently visited this Vietnamese restaurant and really loved it! The atmosphere is cozy and inviting, and the staff is very friendly and attentive. The food was simply fantastic – fresh, aromatic and authentic. Particularly noteworthy is the Pho, which impresses with its rich broth and delicate ingredients. But the service is the best thing here!

For the moment we arrived, Mona made our experience memorable. The food was incredible but the service was even better. We will return each year.

Alright, listen up. This place is legit. The food is very authentic. The drinks are stellar. The service from the staff, especially from Mona, is next level. Great suggestions from Mona on the menu. My friend is vegetarian and had the perfect dishes recommended to us. I will come back. I will eat well. I will have such a great time doing so. If you are reading this, get going, this place is amazing 👏 🤩

Super cute restaurant and the best Pho Bo I've had in Hamburg so far. Also great service!! Looking forward to coming back :)

We came with high expectations because of so many good reviews. Oh well. If you like salt-free food, you've come to the right place. Soy sauce? Was completely missing. Lots of pasta, few vegetables and it was cold and completely tasteless. We sat in an adjoining room where the floor was already coming loose - acute danger of a stopper! Also very loud. So if you don't know about Vietnamese cuisine, you can go there. For connoisseurs - nope

Very tasty food, super nice service! Also great vegan offers

Top food, top service and really nice ambience.

Really great shop<3, the service is A1 and the food is incredibly delicious. I can only recommend it to everyone. Back soon!!

I came across the restaurant through a recommendation and am completely thrilled. The Pho soup and the red curry were super tasty and the value for money was really great. I would recommend it straight away!!

Had a very nice evening with delicious food and inexpensive drinks! Great for vegetarians and vegans too :)

Unfortunately, we didn't have a very good experience with the location. Price-performance wasn't right for us. One dish (Pho) was - as hard as it sounded - unfortunately not edible at all. The interior was nice, but the floor was unfortunately pretty dirty.

I'm a loyal customer. I've never been disappointed. I feel comfortable here. Go there sometime—it's a smart move.

Food was good here. Unfortunately, they forgot one out of three orders but they were cool about it. I changed my initial order to something quicker and they also gave me a discount for the waiting time. Can recommend!

Great Pho, atmosphere, and friendly service.

The food is an 11/10. Super tasty ☺️ And the service is great, kind and very attentive. 🥰 We'd love to come back!

Very attentive, lovely service. The food is fantastic and the portions are really big ☺️ The price-performance ratio is very good. 👍 I had a great evening with my girlfriend and we will definitely be back 🥰 Tiny minus point, the light could have been dimmed a little 💡

Great food and great service. The service employee is very on the ball. I can only recommend it.

The place was lovely and the food was the best Vietnamese food I’ve ever eaten. The waitress was absolutely nice and polite.

Visited with my friends. We wanted to try something different. The food was really delicious. We enjoyed it and really liked the taste. Service was good. Also, the ambience was awesome.

Great restaurant, perfect service and always incredibly delicious food!

I was there only quick because nearly closed. I was so late too. Very nice place, warm , friendly and romantic atmosphere. Will be back next’s time. Rose

I was here for the first time today. The restaurant is beautifully decorated, you have the feeling of being in Asia. I had bao-bun as a starter and the coconut peanut curry as my main course. Both very, very tasty! The service is very attentive and nice. Drinks and food were brought very quickly. I'd love to come back.

The restaurant is lovingly furnished with attention to detail. The food was super tasty. But the service was really great. We miscalculated the time because we had to go to an event. We were completely accommodated and everything was timed so that we received our hot meal straight after the event. Very human and sweet! Thank you again! We'd love to come back :)

Very nice atmosphere. Good and cheap food and a very friendly staff. :)

Very good food and very friendly staff

Great Vietnamese 🍴 restaurant! Really Authentic Vietnam Cuisine 😋 Great furnishings in the style of Vietnam, friendly staff and service. Great menu that offers something for everyone. In summer there is a nice outdoor area to sit. The homemade lemonades and teas are delicious, and the cocktails are also very good! Clear recommendation to eat here!

Great, especially the wonderful waitress in her mid-40s who served us really well, thank you Mona

Attached is my order from 30.08.2024 and the picture shows what I received.

Had “Bun Bo” and “Van Tan Chien” delivered. Bun Bo was looking awful in the container, really small portion as well. Van Tan Chien had only two pieces of chopped iceberg, not like in the pictures at all. Never gonna order from here again. I add the picture of the meal and also my order as proof.

We had a really nice evening. The restaurant has a great ambience. The food and drinks taste really good and the service was super nice. We'd love to come back

The food is very very tasty. Also very quick to the table. The waitresses are very friendly and attentive. I really like the location, it is cozy and pleasant. Also very nice dishes.

I enjoyed the food very much. Always my pleasure. The service is super friendly. Otherwise recommended. I'm very satisfied

A feel-good place! Aromatic food (had a vegetarian red curry - Com Cari Do Chay)😋 The lively and friendly service recommended a ginger-mint tea with a few fresh fruits: super delicious - thank you Mona😃 A cozy, rustic interior also creates a pleasant atmosphere! After a tiring day at the trade fair, I headed to the hotel feeling renewed🤩 5 stars plus!

The food was super tasty and really beautifully prepared. The menu also offers a wide selection of different dishes and when it comes to drinks, the homemade lemonade is particularly recommended. Personally, I have never experienced such friendly and competent service, the atmosphere it created was really great. Definitely come back. :)

The restaurant is great! Delicious food, friendly service and a pleasant atmosphere! When we were unsure, we were recommended a dish with flying chopsticks, which tasted as good as it looked. There is a large selection of meat and veggie dishes. In addition, the homemade lemonade is also very great (and also very sour)! I would strongly recommend this restaurant. 5 stars from me!

Very tasty food, great service and very cozy

Super delicious food in a nice atmosphere!

Very good food and nice atmosphere 😊

Very good food and very good service!

Uncomfortable seating, unfriendly service

The restaurant has a very nice atmosphere and the food is very tasty. Above all, I liked that the food was juicy and flavorful. I can recommend it!

Wonderful service. Friendly staff who is very helpful and knowledgeable of the food and drinks.

Very tasty and friendly service. I ate the peanut curry with beef. The Quan19 lemonade is also highly recommended

Very tasty food and friendly service.

I ordered a Pho soup. It was very tasty and the portion was more than enough. The food here is great not only in terms of taste but also in terms of appearance. Clear recommendation!

The personnel has gone beyond the usual service and is friendly, hardly any chance of parking, food is okay.

Lovely and courteous service and super delicious food - we'll be happy to come back!

Super delicious food. Very friendly staff and the atmosphere is simply lovely.

The 5 star reviews exist at least in part because you get a free desert in return. Food is stable, Cuba Libré was good. Unfortunately, they were a bit unfriendly to us (perhaps the store needs another service person?) two examples: We entered the store at 4:58 p.m. for our 5:00 p.m. reservation and were immediately not very kindly informed that the store doesn't open until 5 p.m. (in the tone that we should have known that, we were here). for the first time and I probably for the last time) When we pointed out that we had a voucher when ordering the food, we were told that we should have said that at the beginning (it sounded like "they should have known" but of course it wasn't on the voucher) As I said, the food was good but other shops on the corner would be cheaper.

Very good tasty 😋 and service is awesome 👍