Paulaner Wirtshaus Berlin Potsdamer Platz in Berlin

Walked in and placed an order for takeout. Came back about 30 minutes later to collect my order, upon double checking I noticed they did not provide the pretzel with the sausage plate as listed. Asked the server and it was quickly remedied. I should have investigated further. When I got home I realized they did it provide the side salad with my pork schnitzel and the mustard provided with the white sausages was not honey mustard. If you order delivery or takeout from this location be sure to double check your order before accepting .

Very solid restaurant for small and big groups of German food’s and beer’s lovers! I strongly recommend if you want to know quality cuisine as well as excellent draft Paulaner’s beers. Try platters for 2-3 persons, good selection and prices.

I imagine something different when I think of a Paulaner tavern. The ambience was clean and tidy. The service was top notch. However, the knuckle was not worthy of a Paulaner. The crust was dried out and neither edible nor cuttable. The dumpling is delicious. And there was so little space between the tables that I have rarely experienced. At least on the upper floor. Here you realize it's about money. Nevertheless, praise for the service - that should be the benchmark for the cuisine and ambience.

German food is not sophisticated. It has to be well executed to be good. The food at his place is a travesty, deeply disappointing, and totally unrepresentative of what German food should be. It is also colossally overpriced. The good reviews are surely just because most of the patrons are tourists. As a foreigner well versed and in love with this country's cuisine, trust me, if you want good German food, or good food of any sort, go elsewhere.

Nice modern beer hall in the center of Berlin. We only drank so I can't say how the food was. The beer obviously excellent

The place is very nice, spacious, clean. We went there for dinner after the Berlin marathon and it was very full but the wait was reasonable. Delicious and plentiful dishes and prices in line with the Berlin average. We loved it... it's our favorite restaurant in Berlin to eat typical food.

Purely tourist place, excellent beer, mediocre food. Good service

There was no meat in my schnitzel, it was just breading... and the fries were soft and saturated with fat.

A very nice place to try some german food. It is not like the most traditional you can have, but still a good alternative and the atmosphere is cool. We visited with a couple of friends and we felt really comfortable by the warm welcome of the waitress. She went through the menu with us helping us decide between dishes and beers. we will definitely come again on our next visit to berlin.

Nice cozy place. Very friendly service. Honest cuisine. We feel good there. Quite simply

The staff was very nice. Actually, I don't care about complaining, but unfortunately the taste of my dish wasn't right. I had the chicken schnitzel with potatoes. These tasted like they were 2 days old, the accompanying salad was topped with a dry slice of cucumber and served without dressing. However, after my kind comment, I immediately received a new salad. You could also tell that the chicken schnitzel was frozen. This is much better. But you can only get better if the negative is honestly stated.

Had a really fantastic Bavarian meal here with the appropriate beer to go with it. Our kids loved it too.

Atmosphere, food and beer are fantastic.

Very disappointed, at 7 p.m. no more ham! More spinach to accompany the salmon as expected. In short, tourist trap.

Delicious food and drinks! Recommended to visit.

Very tasty restaurant with nice service and great food. The dessert platter for 2 people is amazing, and my mixed plate was also very tasty. However, I would have liked a slice of meatloaf on the plate. The price is a bit more expensive but still ok.

Schnitzel is similar to an outdoor pool frozen schnitzel and that's how it tasted. Spaetzle lukewarm to cold and bland. Only the Paulaner Pils in measure was convincing. For the price you can eat much better in Berlin. I would come back just for the beer.

A delicious meal for a normal price. Very friendly staff and nice beer.

It's like being in Munich, food not the best but beer flows and ambiance is nice

Everything was good... but somehow there wasn't a real tavern atmosphere here (not particularly rustic furnishings + English-speaking waiter (completely okay, of course, but somehow it doesn't fit with such a Bavarian location)). Hopefully only that evening, but you could smell the toilet at the top of the stairs... It was busy on a Friday evening... so better make a reservation. Card payment✅

Not much going on and still waited a long time, the food for the 4 of us was just lukewarm. The food was still delicious and we would come back. There was also schnapps on the house.

Tourist-heavy, but overall quite pleasant.

Ich habe hier mit den schlechtesten Espresso meines Lebens getrunken. Er war so sauer, dass sowohl ich als auch meine Frau den Espresso nicht ausgetrunken haben. Man ist es von Berlin ja gewöhnt, dass die hiesigen Kaffeerösterei den Kaffee zu Tode brennen. Aber so ein ungenießbarer Kaffee ist mir wirklich fast noch nie untergekommen. Ich kann nur empfehlen: einen weiten Bogen um The Barn machen. Und noch ein Nachsatz: die Bedienung versucht erst gar nicht, die Landessprache zu sprechen. Es wird erwartet, dass man Englisch spricht. Kein:e Geflüchtete:r könnte sich das erlauben. Da wird mindestens B1 erwartet. Den meisten Expats ist das egal. Das ist auch eine Form von Kulturimperialismus.

Very tasty food, served fast! The service girl was too serious that is why I put 4 for service. The served portions were big, freshly cooked.

Schnitzel is unpalatable, tastes like chicken nugget from mac. We asked for mayo but were given a bowl of cheese spread. Nice Chinese in the service

We are from Asia. We travelled to Berlin and wanted to find somewhere cozy to taste typical German food. However, the waiter and waitress of this restaurant deliberately ignored us for ordering and paying. They also had us waited for half an hour until we were served with dishes while the waiter said it would be no more than 15 mins to wait at first. I think it is kind of racism and discrimination against us. Moreover, the food is actually normal and overcooked. Everything is awful. This just ruins my whole day!!!!!!!!!

We want to express our appreciation for our experience at your establishment. The typical German food was delicious and allowed us to enjoy authentic dishes from the region. We especially highlighted the knuckle that I ordered, it was tasty and the pretzel was freshly baked. The German beer was also a plus point as I was able to enjoy a good beer. The quality and variety of the beers were excellent. Overall, our stay at the restaurant was very pleasant and we felt comfortable and well cared for. We hope to return soon and enjoy your hospitality and delicious meals again.

Today I was happy to eat some hearty German cuisine. The Thuringian bratwurst, which was promised to be full-bodied on the menu, turned out to be a thin, dried-out sausage. When he asked the boss about it, he couldn't say anything about it and insisted on it. “That’s our Thuringian bratwurst.” Well, that’s what happens when you’re looking forward to something familiar and then in Prussia you’re served something different and you’re also treated unkindly. It's a shame for an otherwise great restaurant.

Service = Terrible. The gentleman that served us was run off his feet. Could have easily had 2 or 3 times as many waiting staff to cover the sheer number of people trying to get served. Waited 25 minutes for the first drink. Ordered a second drink halfway through the meal that never came. Finally ordered the bill and paid a token €1 tip as the service was that bad only for the waiter to swear at the low tip! Get some staff; and the tips would get increase. Queues out the door with people wandering back out due to not being serviced. Such a shame as the food was actually ok, the drink was good but the restaurant was drastically understaffed.

The food was good and a special request was also fulfilled. The service was completely overwhelmed due to the number of guests. We waited a long time for the first drink. The furnishings are high quality, but our seat was hard and made a long stay difficult.

Service heavily overloaded. Tables were not cleared. Food convenience. Not recommended

Delicious food, 4 types of draft 🍺. Great service!

Were there with a large group that, according to the waiter FLAVIO, was tiring. Unfortunately, we were unkindly told how annoying it would be if everyone paid individually, so one person HAD to agree to pay for all 15 people. After naming the amount to be paid, we were rudely and demandingly urged to please pay a tip. When asked in surprise, this was explained by saying that they had been off work for 15 minutes. However, the restaurant was actually still full at that time. The waiter simply avoided further conversation by leaving without saying anything. We won't go there again.

Typically Berlin. Kitchen closes at 9:30 p.m. and closes at 11 p.m. And that on a Friday, the start of the weekend. The store can't cosmopolitan city.

We went to the restaurant for lunch during the week. Were served very friendly and attentive. Food is very good, hot and plentiful. Prices reasonable. There was nothing to complain about

Great beer, food and service. Place is cozy and not noisy. If you want to have german food without going to a beergarden then this is your place to go.

Kaiserschmarrn was no longer available, and that at 5 p.m. in the afternoon? When all you need are eggs, flour, milk...? I was really looking forward to it, what a shame. Then the steamed dumplings arrived and they were exactly as if I had warmed them up myself from the frozen food and put them on the plate with ready-made vanilla sauce. Not tasty for the price!! And then a warm cola was added. Not nice!

We just had a drink. Very nice and attentive staff.

At Paulaner Wirtshaus serves Bayern German traditional food. It’s good food and great beer but it lacking of the ”Gemütlichkeit” as the Germans says.

BIPOC female here: Walked into the restaurant and wanted to grab a quick beer. One waiter saw us and seemingly had no issue with us taking a seat at a certain table. Suddenly an older man rushes to us and rudely ordered us to move to the bar. The man disappeared midway into me asking where the bar was. He didn't ask how long we would be there and didn't even bother to show us where the bar was. I will let your imagination fill in the blanks

Food: as expected at beer house Service:don't expect much, literally; we say at the bar, weren't greeted in anyway until more than 5 minutes later, told if we wanted to order food w e should do it then; we weren't ready (had barely opened the food menu) so we were told it was too late (it was 9:30 on a Friday night), the kitchen was finished! Atmosphere: as expected of a touristy tavern-trashed, chaotic, understaffed...but ALL of the staff leaving the shift around 9:30 had time to get themselves a drink or 2 and food- saw a server put 2 measures of vodka into a plastic cup and full it with OJ while keeping a watchful eye on his coworkers; another employee swallowed a cup of beer before pouring himself another one. I guess it's a good place to work. I had to ask twice for the check, and act like THAT tourist to get somebody's attention. Not impressed by this tavern that bears such a reputable name, what a waste of space. But, you're making money. It's the same attitude as the staff. Well done.

We came for dinner after the marathon. It was very busy, but the service didn't show that. Food came quickly, was beautifully prepared and tasted good. The staff was friendly and accommodating. Definitely a recommendation if you want Bavarian cuisine in Berlin.

Unfortunately only 1 staff Mr. B... unfriendly. Otherwise everything is good and nice.

I tried the roasted pork knuckle at Paulaner in Berlin. It was A LOT of food...definitely for 2. For the pork knuckle, the skin was crispy although some parts were overcooked/tough, the meat was good, and the sauerkraut was much needed for how heavy the dish was. Overall I’d give ti 8.3/10

Nicely decorated restaurant with great service. Friendly staff. Very tasty food.

Nice, good but really takes a long time to get your dish!

Very good atmosphere and food. Reserve. Prices are somewhat high, but you are right in the center. Full. Service somewhat overwhelmed.

This place is truly a gem of a restaurant! From the first step you feel the atmosphere of comfort and warmth, as if you are visiting old friends. The interior is thought out to the smallest detail - stylish, but not pretentious, with perfectly selected lighting that creates a magical mood.

The food is delicious, the place is beautifully decorated, and the waiters are polite. We liked everything.

Staff a bit slow... Olive green spinach with the salmon, looked like it was cooked to death, you could use a magnifying glass with the sausage salad... Mini portion for 11€.

Very nice restaurant! The food was great, but the plates were a little too small! The service could react a little faster and be smarter about setting up and covering! Otherwise I would come back at any time 😉

You can go there and feel good.

Very nice staff, fries were very tasty. Gladly again (: !

My Oktoberfest 2024 started here, in a beautiful restaurant in Berlin. I ate a perfect pork knuckle. The meat was so tender that it melted in your mouth. On top of that, there was a crispy crust and a divine sauce. The waitress was nice and friendly. Here you can enjoy dining both indoors and outdoors.

We were there as a group of 13 people. Had reserved, so were expected. And rarely have we been served so badly: 90 minutes of waiting for the food and then another dish was missing (it came again 20 minutes later), some of the food was cold, special requests were not taken into account, (given the overpriced price for a dish... what a disgrace!) drinks were ordered afterwards were not brought, but billed for, the bill came, albeit from the next table. A disaster! Never again!

Very unmotivated servers- very sad !

Wait staff could not do less. Zero care about the guest experience

Went here spontaneously for dinner today, the reception was quite friendly until we received our order. Unfortunately I had to send the salad back because it didn't seem fresh and I found some rotten lettuce leaves in it. In between a band played Bavarian music which was quite pleasant. Our waiter Ebrima was friendly and courteous and handled our complaints professionally. Unfortunately we met a waitress Linda who said to us: what do you want?!?! .. welcomed. The staff seemed stressed, listless and uncoordinated, simple drink orders sometimes took a long time, no one seemed to feel responsible, shouts and waves were ignored. Our conclusion: you don't have to have it again.

Potsdamer Platz simply... one of our favorite places in Berlin

From a culinary point of view, it was my worst experience in a long time. We were in a group of 10+ people and had reserved. Nevertheless, we had to wait over 70m for our food. Many customers who came after us were served faster. When the food came, it was already cold for many people and I have rarely seen so many dissatisfied faces in our group. Sorry Paulaner, but anyone who offers a service like this doesn't deserve a good rating. Only the ambience kept what it promised.

Food came very quickly and tasted great, the waiters were all super nice, I can't complain, Christian provided great service

Ambiance was very good, the waiter (I think his name was Christian) was extremely nice and hospitable. Gladly again

We spent 8 days in Berlin and tried different restaurants. This is the best German food restaurant in Berlin in terms of food quality and client service. Delicious food and friendly waiter and manager. I found a photo of the waiter who helped us this evening and here he is. We highly recommend this restaurant.

After a mixed first experience, I had the opportunity to have lunch again in this restaurant. And what a joy it was, the manager is very friendly and listens to his customers and the servers this day were friendly. The cuisine is good and local, a good opportunity to discover German restaurants on this well-known square in Berlin!

The beer was dull and expensive! The restaurant and toilets were very dirty. The store was only half full and we weren't asked if we wanted to eat for 35 minutes. The cards were extremely sticky and after we went to the toilet we happily skipped eating. This is really just a bad tourist rip-off! Please avoid, there are great alternatives!

Beer is great, food not so much…. Bad mashed potatos and cabbage… meat was mid

Good location at Potsdamer Platz and that is the only good thing I can say about this restaurant. Slow service, overpriced and disappointing food. 15 EUR for a wurst with uneatable french fries is too much.

Ibi best man!!! We'll be back soon

When we asked if our drinks were on the tablet, the answer came: Are you okay? Then the food came. We still don't have anything to drink...

I only drank something there, didn't eat anything. But the staff is very friendly and accommodating! The ambience is also right. There are several beers on tap - including the Oktoberfest beer. I liked that best! Prices are decent... But the location is also decent! Nice shop!

Great location, friendly and helpful waiters, affordable prices, I highly recommend

Very friendly staff and always available for every need, I hope to return soon!

The place is strategic and relaxing. Slow service even with few customers. Reheated food. Good beer

Great beer, slow service and average quality overpriced food.

I love the photos of German food, they are beautiful, it's a shame that when you try it it is completely boring and tasteless in general. This place is certainly no exception. I do not recommend it, but I see from the reviews that I am not the majority. I think that in Germany in general one should look for food from other parts of the world.

Food was OK, but nothing special, unfortunately very expensive and mass-produced. ADDENDUM: The managing director contacted me and wanted to know what we didn't like, that's what I call great service if he takes care of it himself to possibly improve something, hats off!

Paulaner Wirtshaus at Potsdamer Platz is a fantastic spot for anyone craving a hearty, authentic German meal. This place delivers on all fronts with its traditional Bavarian ambiance, excellent service, and mouth-watering dishes. While the menu has all the German classics like sausages and pretzels, the standout for me was the pork chunk. It was cooked to perfection, with a crispy exterior and tender, juicy meat inside. The flavors were rich and satisfying – a must-try for any pork lover. The service was prompt and friendly, making the experience even better. The staff was attentive and happy to recommend dishes or beer pairings, enhancing the overall dining experience. However, there was one small downside – as soon as the pork arrived at our table, it seemed to attract a swarm of bees. It was a bit bothersome, and we had to keep shooing them away while trying to enjoy the meal. Despite this minor inconvenience, the quality of the food and the pleasant atmosphere made up for it. Overall, Paulaner Wirtshaus Berlin offers an excellent taste of Bavarian cuisine in the heart of Berlin. If you can overlook the occasional bee buzz, you’re in for a superb experience. I’ll definitely be back!

Amazing Cesar Salad!!! Fast service and strategic position for those like me who have to park a 14 MT bus 😬 Place with summer terrace.

Super great location, really nice service from Ebrima and excellent food :)

Wonderful service. We had a really nice evening with high quality food! Thanks for that.

I went with my family after a long bike ride through the Tiergarten. The beer was very good, the waiters were friendly and the food was quite good, typical German. A good place for the area it is in. High price

The food tasted excellent. The knuckle was so extremely crispy that you could probably hear every bite all over Berlin. The sauce was also amazing. Schnitzel with fries was rather average. Unfortunately drinks were a bit too warm. Unfortunately the prices are really hefty. It remains to be seen whether €30 has to be paid for a knuckle. It was always delicious.

Perfect place to eat and drink. The staff is very friendly!

Well that was nothing... Food at most lukewarm, Nuremberg sausages and knuckle dried out, potato salad out of the bucket, red cabbage inedible… So given the prices quoted, I expect much better… Service was okay Won't go there anymore...

The place is nice and the food is good but if to the question about the ribs, defined as a "plate to share", "they are enough for 2 people (they cost €36!)" you answer yes only to then discover that they are barely enough for one, I'm a little pissed off... For the rest, I repeat, nothing to complain about

good german food best beer. many wasps on the terrace. high price

Very well located but super rude staff

There were four of us there. During the meal we found a piece of a plastic bag in the sauerkraut - I would not have expected sauerkraut from a bag in a brewery with upscale prices. The salad plate for €21 consisted half of potato salad from the bucket. When I told the waiter how disappointed I was to get bucket potato salad for €21, he was understanding and visibly embarrassed. A short time later he came back and, after consulting with the manager, explained to us that all food and drinks were on the house. This is of course a really accommodating gesture. Nevertheless, I am writing this honest review because I find the Paulaner to be a real tourist rip-off. If convenience food, then please disclose and accordingly lower prices. Does Paulaner really need to offer convenience food at excessive prices, really?

The dishes were tasty and there is a wide choice of beer. The staff works hard, but I have the feeling that they are short-staffed or simply cannot cope when it is busy. However, the staff is friendly and professional. Not 5 stars because the chairs are so hard that you want to leave after 20 minutes. This applies to both indoors and outdoors. Such a shame! Very nicely decorated restaurant and those uncomfortable wooden chairs without cushions. Would definitely come back here if only for the delicious dessert. What I did miss on the menu is apple strudel?!

Always, if you want to have good and authentic Schweinshaxe, come to Paulaner. The environment was not bad and the dress on waiter/waitress was cute :)

Delicious and good-looking dishes. Nice environment. Service is a little confusing at the beginning that we had to help ourselves with seating and grabbing menus, starting from ordering service is great.

Nice place! Food and beer was good 👍🏻 maybe the price a little bit higher than expected but at least you won’t be disappointed 👍🏻👍🏻👍🏻

Very nice, typically Bavarian inn very centrally located on Potsdamer Platz. Worth a visit both inside and in the beer garden

We were in this restaurant yesterday and the service was courteous and quick. The staff was very friendly and was able to deal with short-term changes well. Simply a great team. Feel free to come back at any time.

Very nice restaurant with a pleasant location and very nice staff. Thanks to vegan products, there is something for everyone. I would recommend it to everyone.

Would not recommend to tourists, Vincent is a racist waiter who was friendly only to the Germans. Also, the food is quite bad quality

Had great food ordered a chicken schnitzel and half a chicken Experience was made much worse due to the waiter, Vincent, who was just not answering us and a bit rude. He seemed engaging and smiling with many other tables so it felt a bit targeted towards us

This is a place where the waiters would rather chat with other people than pay attention to you.

Good food, objective service and the atmosphere is great, outdoors!

When we reserved a table the day before, we noticed that there was no friendliness. This wasn't any better the following day, but even worse from staff to staff. Drinks order was only placed after 25 minutes. recorded. Meanwhile, there were only 9 tables occupied outside. For dinner we ordered a pork schnitzel and hot Paula (currywurst). The schnitzel was more like a throwing star or shoe sole (very crispy). The fries were only seasoned in places and then too much so that the lips burned from the salt. The curry sauce is similar to tomato puree. Basically too expensive. Unfortunately not recommended. Maybe you'll have better luck.