Otantik Döner- und Pizzahaus in Heilbronn

Widerliches essen und schmeckt nicht 5 Euro für diese Pommes

Das Steakfleisch war leider sehr trocken

Steak Döner Fleisch war vertrocknet…

War leider eine sehr enttäuschende Erfahrung. Der Döner war kalt, das Brot weich und insgesamt hat alles eher lieblos gewirkt. Auch die Sauberkeit im Laden hat auf mich keinen guten Eindruck gemacht. Dazu kam noch, dass das Personal unfreundlich wirkte und kaum auf Fragen eingegangen ist. Für die Preise hätte ich deutlich mehr erwartet. Für mich definitiv kein Laden, den ich nochmal besuchen würde.

Der Hackfleisch Döner war gut, nicht fettig und klassisch Der relativ neue Hähnchen Döner war mit Paprika dazwischen, welche stark Geschmack abgelassen hat und dies so nicht gekennzeichnet war. Da ich Paprika nicht Vertrage ist es mir stark aufgefallen. An sich eher Hackfleischspieß (klassisch zu empfehlen)

Sie öffnen nicht zur richtigen Zeit und der Mitarbeiter am Morgen ist sehr unhöflich.

Einfach Die Beste Restaurant in Heilbronn Und Sehr Freundliche Staff

Seitdem ich nach Heilbronn gezogen bin, ist dieser Dönerladen zu meinem absoluten Favoriten geworden. Das Team ist unfassbar herzlich, jede Bestellung wird mit Liebe zubereitet, und der Döner ist einfach unschlagbar. Hier stimmt alles – absolut empfehlenswert!

Sehr leckerer Döner! Das Brot schmeckt richtig gut, weil es frisch gebacken ist. Auch das Fleisch ist richtig gut gewürzt und sehr lecker. Besonders die Seele schmeckt einfach krank gut. Die Mitarbeiter sind jedes Mal sehr freundlich und man fühlt sich dort als Kunde wirklich wohl und willkommen. Wenn ich in Heilbronn Döner essen gehe, dann nur dort 👌🏼

Einer der besten Dönerbuden in HN 👍

Bester Döner Landkreis Heilbronn meiner Meinung

Service gibts nur 5 Sterne wegen Berkay. Netteste mitarbeiter. Er muss aufjedenfall Gehaltserhöhung bekommen. Sehr korrekt freundlich!

Servic 5 wegen Berkay , der beste, Gehaltserhöhung

Lange Wartezeiten, Service mittelmäßig.... Hier werden wohl schlechte Bewertungen gelöscht, damit man besser dasteht, echt traurig 😃👎🏻

Extrem unfreundliches Personal. Sind direkt wieder gegangen

Erneut bewerte ich die Dönerstube da der Besitzer meine Bewertung löschen lassen hat: Döner schmeckt mir nicht

Service soll auf jeden Fall besser werden. Da ist sehr viel Luft nach oben. Personal schulen und auf stressige Situation vorbereiten, anstatt jegliche Kritik durch Rezensionen versuchen zu löschen.

Es wäre gut, wenn es Servietten gäbe.

Expensive and sometimes not so tasty

Ich war schon mehrmals bei Otantik Döner in Heilbronn und bin jedes Mal absolut begeistert. Das Brot ist ein echtes Highlight, da es frisch gebacken ist – man schmeckt die Qualität sofort. Das Dönerfleisch ist sehr gut gewürzt, perfekt durchgebraten und dadurch besonders schmackhaft. Auch das Gemüse ist immer sehr frisch, fein geschnitten und optisch schön angerichtet. Generell merkt man, dass hier viel Wert auf Details gelegt wird – die Zutaten sind ausgewogen, sodass alles geschmacklich perfekt harmoniert. Besonders hervorheben möchte ich die Seele mit Dönerfleisch sowie den Dürüm/Jufka: Beides ist hervorragend abgestimmt, nichts überdeckt den anderen Geschmack, sondern alles ist in einer richtig guten Balance im Brot eingerollt. Die Räumlichkeiten sind sehr schön und immer sauber, was den Aufenthalt zusätzlich angenehm macht. Außerdem sind die Bedienungen durchweg sehr nett, offen und freundlich, man fühlt sich sofort willkommen. Ein Laden, der wirklich Lust macht, öfter wiederzukommen, und der immer wieder dazu einlädt, vorbeizuschauen, wenn man auf richtig guten Geschmack steht. Absolute Empfehlung!

Die ganze Familie liebt die Seele im Otantik, ein Muss wenn wir mal in Heilbronn sind

Average to bad only, it has been better.

Preis Leistung gut, leckeres Fleisch und gute Soße für Zwiebelliebhaber.

Bad service and oversalted food. I won't be coming back.

Bad service and oversalted food. I won't be coming back.

He ordered two doner kebabs from this restaurant, but the staff is completely disrespectful and the treatment is very bad. He ordered the doner kebab without onions, and I told the employee more than four or five times without onions, and so he came with onions. I was disappointed, and this was my first and last time ordering from here.

The food is okay, but the staff are always unenthusiastic and in a bad mood! I have no desire to go to this wannabe restaurant in Heilbronn!

Best Food When Suyap served me the soul, I was blown away. I've never eaten anything so delicious.

This is a great and popular spot for locals. I got a doner plate, which I usually can eat over two times, but it was so delicious that I finished it in one sitting.

Not open during the stated hours. The employee just gave me a strange look.

I'd never known "soul" before, and I was sent here. From now on, this is my all-time favorite after lahmacun.

The service gets worse every time. I won't be going back for a while. Ordered on-site, all the main courses were ready, but the fries were cooked way too late, so I had to wait and the food got cold. At the counter where they prepare the salad, there were pieces of meat that had ended up back in the drip tray from the skewer. My sauce, with its packaging, was simply put on the pizza...where else can you find that? I ordered a large fries, but if that's a large fries, I don't know...

Soul 10 out of 10 always happy to come back.

Extremely rude staff!!!! The old lady at the counter should hurry up.

I was here for the first time today and had a doner kebab plate – absolutely fantastic! The meat was super juicy and deliciously seasoned, the portions were very generous, and the vegetables were fresh. The sauces were also exactly to my taste. The service was friendly and quick. I'll definitely be back. Highly recommended!

When you walk into the shop, you're ignored. They don't say hello or ask what you want. If you don't say anything, you don't get anything. The kebabs are incredibly salty and overpriced, and the thin, extremely stingy yufkas are a disgrace. Unfriendly service. They only care about sales and don't care about their customers.

Regular kebab €7, half portion. Better to raise the price and get full, portion was significantly smaller than usual.

On the express recommendation, I stopped here to bridge a wait at a very competent locksmith because I was very hungry. It was worth it: very friendly staff, clean tables, and delicious food (doner kebabs). What I particularly liked was that the bread was quite thin, but it didn't fall apart due to the sauce and other ingredients! As I asked, everything was homemade and made in-house! It definitely won't be the last time I eat there, and I highly recommend the restaurant!

Very tasty food. Fast, friendly service. Plenty of space for a comfortable meal. Good atmosphere.

We were there today and wanted to order a pizza. Unfortunately, the lady in the red top treated us very disrespectfully. She even threw away the sauce in front of us. Both the service and the food were very disappointing – it doesn't even deserve a single star.

The staff was very disrespectful. The woman in the red top was very disrespectful. The pizza didn't taste good either, and the meat was rotten. I'll never come here again. I would also advise you never to come here.

Unfortunately, you don't know whether the meat is halal or not. If you ask, you get a stupid answer or are insulted. Very disrespectful.

I don't understand why you are still selling the drinks of those big companies after all this oppression...

Bistro atmosphere, but generally very popular. Fridays and Saturdays you can eat until 3 a.m.

Unfortunately, it was a very disappointing experience. I found napkin remnants in my kebab – completely unhygienic. There were also no sauces, which made the kebab very dry. I ordered a kebab with onions, lettuce, and pork, but I received almost nothing but lettuce and onions – there was hardly any meat. Overall, the worst kebab I've ever eaten.

Is this a kebab or a sandwich? With all due respect, the whole kebab was very dry, hard/chewy, and there wasn't much meat in it. The kebab was very thin. I'm definitely used to things being different in Heilbronn, and no kebab I've ever had has been as thin as this one. Even with no customers, it took the seller 10 minutes to...

Good doner, but the lavash is too thick. The meat is well seasoned, the vegetables are fresh, but the portion is rather small. With more meat, it would be a very good doner.

There's definitely too little meat in the kebab, and it doesn't really fill you up. It's a shame, because the taste was actually pretty good.

The kebab, the soul and the kebab pizza are absolutely average and don't stand out much from other kebab shops. When it comes to the kebab, however, it should be mentioned that it is quite small. An advantage of Otantik is the long opening hours and the space the store offers.

The food tastes really good - especially the soul is great, nice and crispy and well filled. The sauces and pepperoni also make the whole thing really round

The food here is really good. Friendly owner

4 out of 5 stars for opening times. In terms of taste, I give it 2 out of 5 points Doner kebab is very small and didn't convince me at all 2 out of 5 points Too few seats My wife & I once ordered kebab there because Orantik was actually known for good portions, or so we thought. I ordered my kebab with spicy & my wife without spicy. 1. The kebabs were so empty that you could just close the bread. Hardly any meat, a little salad, 1 drop of sauce. I thought it was a children's kebab until I heard the price. 2. The kebabs were swapped. I got the kebab without spicy & my wife couldn't eat her kebab because it was too spicy. (We didn't notice because the hot powder wasn't visible) Only after the kebab was half finished did it get hot and my wife didn't want to eat it anymore. We couldn't swap because I've already eaten everything. 3. My wife and I both weren't full and left with a disappointed hungry stomach and said we would never eat there again. 4. We would have to wait 15 minutes for a seat. 5. My pregnant wife was told to sit next to the smoking area. 6. Quantity over quality. 7. They were very stingy for the price. Conclusion: 1 out of 5 stars.

We had dinner there today with the whole family. We were thrilled by the friendliness and our little one even had a small pizza baked, which also tasted great. It was really nice there and the food was also very good ☺️

Otantik Döner & Pizzahaus impresses above all with its good meat – both beef and chicken taste excellent. The Seele Döner, in particular, remains one of the highlights and, despite a slight decline in quality in recent years, is still among the best in the area. However, there is also room for improvement: The concept and ambiance don't seem entirely well thought out. The entrance area, which runs directly past the counter, in particular, regularly causes clutter and crowds, as customers constantly get in each other's way. Furthermore, the overall quality is declining, while the competition – especially Bam Bam and Haus des Döners – is catching up rapidly. In conclusion: Still a good place with delicious meat, but it would be nice if they could refine the quality and concept a bit to withstand the growing competition!

Doner kebab ordered only with meat is really small. Meat tastes nice and spicy but they try to get the most profit here so I don't recommend it at all!

Otantik is undoubtedly a good kebab shop, and the quality of the food speaks for itself. However, I would like to address an issue I recently experienced that I feel is affecting the atmosphere and customer experience. There was an incident where a store employee argued with me and claimed that I had insulted him. However, this was not the case. The situation escalated to such an extent that the employee was even prepared to use violence to resolve the conflict. Such behavior is unacceptable and can significantly damage customer trust in the business. I understand that stressful situations can arise, but it is crucial that all employees know how to interact with customers professionally and respectfully. The owner should ensure that all employees receive appropriate training to resolve conflicts in a peaceful and respectful manner.

10€ for döner, fries and drink is just too good to be true. Food lives up to the expectations . Service is quick. Best döner kebab in Germany.

So large kebabs 8.50 But very small and maybe not enough for kids, okay but definitely too small for adults

Best food from the Turkish restaurant in Heilbronn

The kebab and soul was okay, it used to be better. I find it disappointing that only Coca-Cola products are offered here. There are so many other beverage brands or regional alternatives that you could support. Why only the big corporations? For me it's a minus point, because a variety of drinks is part of good service.

For us the best kebab pizza in Heilbronn. Service very good and quick to prepare.

It was the second time there but unfortunately the reception was very unfriendly each time, no greeting, no smile, not even a goodbye. Food didn't taste good either. You won't gain any customers that way, just go to other kebab shops in the future

Because of the great opening times and the possibility of buying something here until early in the morning, we decided on this kebab. Unfortunately the kebab wasn't as expected. The taste was okay, but we found the portion to be rather small for the price. We feel like we get twice the portion of our favorite kebab for the same price. Unfortunately, I was also partially disappointed with the kebab box. The taste itself was good, but the mixing ratio was not good. There was a lot of meat in my box, but also very few fries. Better care should be taken here so that the mixing ratio is 50:50. Luckily we had ordered an extra portion of fries and I knew how to help myself with that. Overall, the taste was good, but the price/performance ratio wasn't right. We would probably buy something here again in an emergency, but otherwise we would opt for a different kebab.

Whole family got food poisoning, probably from the meat or the sauce

Two stars, but only because 0 doesn't work, we've been waiting for our food for minutes and are constantly overlooked... they don't even have beer in the shop. It's a shame because we arrived in a great mood... unfortunately that's history... And a great vegetarian alternative like Seitan skewer and not just falafel is unfortunately also missing...

In the city where we owe a lot to Lidl and its founder, giving out Aldi ketchup to citizens and customers is a middle finger!

It's very tasty again 10 out of 10

Always fresh and delicious food. The service is very quick too!

Today was a very nice day! Best food!!! Even got complimented on my style 🫶🏼🫶🏼

1 hour waiting time, wrong order (instead of kebab with falafel just dürüm with just salad and sauce) and then ice cold, never again

Each time I came here, the food was absolutely delicious.

Staff treats customers very rudely and they push you to be quick in ordering eating and leaving the place. Secondly they are scammers as when I heard my bill amount I felt suspicious and after paying when I asked for bill they didn't give me. While checking menu again hung on the wall they charged me extra. When I went back to clarify rather then admitting their mistake they started making false excuses and didn't even return extra charged. The staff treats customers very rudely and urges you to eat quickly and leave the restaurant. Secondly they are scammers because when I heard the amount of my bill I became suspicious and when I asked for the bill after paying they didn't give it to me. When I double-checked the menu hanging on the wall, they charged me extra. When I went back to clarify, instead of admitting their mistake, they started making false excuses and didn't even charge me extra.

Vallah best food good service mashallah I would come again

Best kebab, best waiters and best kebab men. Smoking area on the 1st floor. Highly recommended!

Best shop, best staff, best food, definitely recommended, faik, best man from Germany

Best kebab in HN. Simply delicious even two days in a row

Cool in itself, not bad in terms of taste, but no respect for the customer. When I walked back to my car, the boss himself was sitting on my hood with two other people. It doesn't work at all!

If you need a kebab in 2 minutes come here

Wrong order issued, staff unfriendly 1*

Employees make mistakes all the time and give out wrong orders. Unfortunately the quality of the meat is average at best.

Very nice, warm staff, you are greeted with a smile. Doner plate was very good, fresh, tasty meat, fresh, tasty salad, great bread. The store is immaculately clean and any extra requests are happy to be fulfilled.

Great food, but bad atmosphere. A lot of people hanging/lurking outside, which makes it uncomfortable to stay there.

The best kebab in all of Heilbronn, kebab plate one with a star 👌🤌 keep it up.

Simply delicious, Nothing else to say. I have been visiting Otantik for years and can highly recommend it. Doner meat very good. Even though it is minced meat, it has a very high meat content and is not stretched with breadcrumbs and stuff like in other shops. The salad is fresh, the sauce is simply an Otantik classic delight. Iskender is only recommended the tomato paste on the meat with the crispy diced bread. Just love. Soul melts like butter. Doner kebab and yufka always with a lot of meat. Bread always freshly baked. What more do you want ? Employees are also very friendly and warm. 5/5 Recommendation

Unfortunately I can't leave a good review. The meat is a disaster, there was too much cartilage 🤢🤮 Sauce even without taste. Service is nice, but what's the point of nice service if the food doesn't taste good 😏

The best option if you want to eat something at night. The kebab is really very tasty.

Soul can only be recommended! The staff are nice, there's a nice atmosphere and for the price you'll definitely be full!

The best kebab, the best soul and the dearest employees. Otantik forever!

Menu for €10, can also be paid by card. The portion of the kebab itself is incredibly huge, honestly filled and tastes great.

Good taste and fresh bread. For €6 it's absolutely good.

One of the best kebabs in Heilbronn. Meat tastes very good. Bread fresh. Very large doner kebab, nothing is saved here. Sauce tastes very good. Prices are very good. Keep it up 👍 5 stars

Nice place, doner kebab is very good, I recommend it

I became aware of the Otantik through a recommendation, have been there several times and am very satisfied. Doner as it should be and a menu that also included new things for me. The other dishes are also simply delicious. Great service, clean store. The Otantik has therefore become a fixed point for me when I am in Heilbronn. Overall, highly recommended!

Unfriendly employees Bad food Never again!

Food was good but I think price to quantity ratio could have been better

Eating Hamer, Potzones are mega big, everything is fresh, prepared, and our dog 🐕 is always welcome ❤️🐕❤️ I can only recommend it

Abnormal price increase!!! 6€ for a kebab? Sorry, but I find it very bold to simply charge €2 more for the same quality. And don't tell me about Corona or the Ukraine war, the price increase has absolutely nothing to do with that?! Therefore you are rid of me as a customer.

Unfortunately the taste was very poor.

Price performance top. I only paid €6 for a large kebab. A lot more meat than other providers. I can only recommend the place.

This kebab is the best kebab in the world