Okinii in Essen - Telefonnummer, Reservierungen, Bewertungen

Edit: Contacted the restaurant ages ago, as requested in the comment. To date there has been no response...that shows how unimportant it seems to be. We were there spontaneously because we really enjoyed eating at Okinii beforehand. Today we wasted almost €100.00. Some of the food didn't come at all; when it did arrive, the hot dishes were cold. We pointed this out to the waitress. All that came was “We’re trying our best”. Unfortunately, the best wasn't good enough because the other dishes also arrived cold. When paying, I pointed this out again to the other waitress, also pointing out that we had already mentioned it but nothing had improved. She gave a half-hearted apology and said it was because it was full. The store was only half full. It's okay that you have to wait. Sometimes (!) receiving the wrong thing. Absolutely okay. But to serve poor service and cold food at these prices is simply rude. In the end the waitress was offended because there was no tip. The food and service should have been 100x better. We will continue to do this so that friends also prefer to go to other restaurants of this type with better service. Really a shame.

Food quite ok. The nigiris are good. Service friendly. The facility has seen better days. Everything seemed unkempt and worn out. Even the dim lighting couldn't hide anything. The first order took 40 minutes. After that it didn't go much faster. We go back to the competition.

A expenditure of money that I won't repeat so quickly, as some of the food didn't live up to the price. Sushi and the fried dishes were fine, but both the noodles and the rice were definitely no longer "fresh", which was not only clearly visible but also tasted. But the service was very nice. Still, I definitely expect more quality for the prices.

Fantastic food and very great staff. Authentic service, especially with Domenik, we really enjoyed our stay! Will definitely come back.

I don't know if this is the standard all you can eat in Germany. But how bad. Tough meat. Oily fish and chips. The tuna was green. Hardly any choice in sushi, you have to pay for all the good sushi, as do most desserts. Sushi was not fresh neither was the rice. Too bad for words. We are really picky eaters. We eat everywhere and everything, but I have never experienced this. It honestly tasted really bad!!! Two positives. Drinking was nice. Also possible for €5.50. We got up and left. The restaurant itself is also beautiful €61.45 thrown away. I also told the waiter all this honestly. He looked at me as if he had never heard this before.

Food fantastic as always. Unfortunately this time the service staff is having a bad day. Food was pushed onto the table without comment. Been there several times. Maybe everyone really is having a bad day. But in this price range everything should be right.

Top service and delicious food.

Unfortunately a big disappointment after a few years. The food was lukewarm to cold, especially the soups. Despite a complaint, no satisfactory solution was offered. The waiting times were long and the service was rather inattentive. The atmosphere is a bit off and the cleanliness could be improved. The price-performance ratio is no longer acceptable. Unfortunately, we will no longer visit Okinii Essen."

I always enjoy coming here to eat here

Food in the all-you-can-eat menu is very good. However, during our visit, the order per round was served incomplete several times. Although in 2 out of 3 cases the missing dish arrived in the next round, one dish did not arrive and when asked they said they would take care of it. Still it didn't come. It should also be noted that the cheesecake for dessert looked good, but tasted clearly like a refrigerator (!), which was unfortunately disappointing. Sushi etc. but good.

Disgusting . Food doesn't taste good. But MaiTai is good.

Waren Samstag Abend da. Alles war sehr chaotisch und es hat ewig gedauert bis man was zu essen bekommen hat. Viele Besucher haben ihre bestellten Sachen gar nicht bekommen. Personal unfreundlich. Dann kommt noch das man jetzt kein Tablett mehr hat sondern alles übers Handy bestellen muss. Das ist sehr unübersichtlich und alles andere als einfach. Wir kommen nicht wieder.

My friend and I spontaneously went to eat there last week - but that was our last visit. We were big Okinii fans from the very beginning, but everything really dropped there. The food is now served in worn plastic bowls. Some of the food was cold even though the store wasn't full. It's not a problem that the price of the evening menu has increased, but the portions have now become significantly smaller. We had to reorder a number of dishes because some of them didn't come at all. For example, the lamb chop and the salmon were always fried to death, really not tasty. It's a shame actually...

On a Saturday we had to wait forever for food. The portions were quite small, so we had to wait for the new course every time. At some point we lost our appetite. I also find it very dark in the shop, you need a flashlight to see the food.

Unfortunately, the food was consistently cold and all of the meat was dry. Items ordered from the 1st order sometimes only arrived after the 6th order after over an hour. Some things weren't there at all. It was simply too expensive for us with two people for almost €100.00. It was just quantity and no quality. Very unfortunate.

I'm not from Essen and I'm really thrilled. The food tastes great, it looks very nice and is clean. The service is also very friendly. Very good! 😊

Eating like that was okay, sometimes you had a wow effect, sometimes it was cold or didn't arrive at all. We waited a whopping 20 minutes for the waiter who was responsible for letting us pay. Honestly, first time and last time here

Unfortunately, I have to say that the quality has declined significantly recently. You used to be able to eat delicious food here. Unfortunately things have gotten pretty bad now. The food is now prepared carelessly, ordering only works via your own cell phone and no longer via the clearly laid out tablet on which you can also see the food. And unfortunately there is no traceability of who ordered what with the software. The selection has changed. Real sushi is rarely available anymore. Some things weren't delivered at all or things that we hadn't ordered. The staff, however, was very friendly and mostly attentive! Overall, I unfortunately cannot recommend the Okinii in Essen.

Absolutely not worth the money. The whole time we waited a long time for the food and then it wasn't even fully brought. But the main thing was that when the bill was ordered, the waiter came straight away. But I can recommend Yumini 100%, I'd rather go there.

A unique experience for us - in other words, we don't have to eat there more than once. The atmosphere and prices are undoubtedly upscale, the waitresses are friendly but slow. The dishes that are usually eaten warm were all cold at the table. One dish didn't come at all and we had to ask for wasabi and ginger several times. Given the high prices, it's not a fair ratio for us.

Simply delicious, not exactly cheap but worth the money

8.7.2024 evening I was there with 2 friends. Our first orders ( only 3 of them ) came in 45 minutes . Other orders from the first order did not came at all till the end of 2 hours. A few pieces from second order came in 90 minutes late . Third tour order did not come at all . We told them many times . We asked for manager they said manages is not there. We finished the night, hungry and paid 135, 00 for nearly nothing. Even the foods came was too bad. The funnies , they offered us 2 sushi ( 2 single ) as apology in the restaurant which is unlimited sushi concept . Never again . In fact we saw all tables was unhappy about their food and service.

Very nice ambiance and service. Incredibly good food.

The food was delicious, but I've never had such bad service in a restaurant

The food is great And the staff are great and friendly I advise everyone to visit it

In my opinion it's a bit overpriced for the quality on offer, but it has a very cool, modern atmosphere. Orders are made using a QR code on your cell phone. It took about 15 minutes for the friendly waiter to give us our password for our table. Otherwise a solid 4.5/5

Anyone who knows Okinii should eat somewhere else. This has absolutely nothing to do with Okinii. Deep fried shrimps come in curry sauce. Glasses were an absolute disaster, even an animal wouldn't drink from them. Grilled shrimp swimming in tomato sauce. Sweet potatoes come cold. As of today, beef is made of fat and not meat. Sushi prepared carelessly. We left our food after the first round and went out.

My partner and I always have the best evenings when we go to Okinii. However, we have the best evenings when Domenik is our waiter. Through lots of jokes, attention, etc. we always go home with a smile. Today we celebrated our anniversary there and even got a song dedicated to us.

No choice of sushi, very few desserts, they are tiny, long delivery time, no tablets, rude waiters, placed the order and left without a word. I didn't like it at all, for this money it's better to order a set somewhere else. City of Essen

Nice location. The service was great and Dominik will see you next time!

Finally been back after a long time. And what can I say: The dishes were all on point, perfectly seasoned and simply good. Our waiter Domenik was the big highlight of our visit. He greeted us at the door with his friendly manner and always accompanied us through the evening with a suitable saying. I occasionally employ service staff myself and know how difficult it is to find such people. Since we were sitting right next to the cash register, I was able to observe how he interacts with other customers. He has the talent to recognize at first glance what makes the guest tick and what he has to say to make the guest smile. Basically, I have rarely seen a service team work so hand in hand. I now know where all the good waiters are after Corona: they are at Okini 😅

Delicious and varied food, very friendly and attentive service (thanks to Dominik), elegant ambience! Always my pleasure!

The food and service, especially Dominik, were outstanding.

From the welcome to the conclusion everything was very good. Food was good and came quickly. The service staff were all very friendly. Thanks Domenik.

I really have to say that the service was a bomb. Our waiter was Dominik and he brought us everything within a few seconds. The food came really quickly and was also very tasty. Really great. :) The prices are quite reasonable in line with inflation. The drinks are also pretty cheap compared to other restaurants. Sometimes the music was a little spaced out. A little inappropriate for a Japanese restaurant. Still, it's nice to hear something different. Every now and then something older or something poppy instead of just all that nonsense.

The food is great, I always go to Okinii when I want to eat sushi. Above all, Domenik is a great service!

Were there yesterday, the ambience was great as always and we don't have to talk about the cleanliness, everything was great there as always. Yesterday we were lucky enough to be served by a nice employee named Dominik. He was super friendly and helped us out with a power bank. A points deduction because the later the food was, it always came with the next round.

Was there for the 2nd time. Unfortunately not recommended and definitely not for heavy eaters. You can only order every 15 minutes, unlike all other Japanese Grill restaurants where you can order every 10 minutes. And despite the long ordering time, in the 4th round you still get some food from the 2nd round. If you go there when you're hungry, you're more likely to get aggressive because of the waiting times. In addition, very often you get something that you didn't order and you don't get the things you ordered. I also noticed this at neighboring tables. The selection is also rather meager and the quality leaves a lot to be desired. For example, we ordered the special “Grilled Chicken with Parmesan”. It was just dry-fried chicken and there was no trace of parmesan. For dessert there was a cheesecake with blueberries. There was exactly one blueberry per person and was more comparable to a discount cheesecake. The price is extremely high here at around €35 ​​and there are plenty of Japanese grills that offer at least or significantly better quality for less money. E.g. the Fuji in Mönchengladbach.

I was at Okinii 1-2 years ago and left a review here, but I had to delete the old review in order to be able to submit a current one again. This shop was already in decline back then and now I think it's even worse! The staff still work completely listlessly and are not very friendly, everyone was walking around with grimaced faces, we were afraid to ask whether we would get a freshly served one. I don't find the ambience to be as nice as it was at the beginning, the whole shop is completely darkened, only in some places there is a little light and there is a glow behind the bar. The selection of sushi is very small, many types have been taken out of the menu and what is offered can actually be found on every corner in Düsseldorf, there are more types of chicken on offer and I found the soup with beef totally inedible, all the oil was sloshing over it. I couldn't and didn't want to eat it and we were billed for it separately. The toilets were very unhygienic and there was toilet paper everywhere, I think every corner and edge is saved in this store. I definitely won't go there again, there are better sushi restaurants. 2 people All you can eat, 1 bottle of water and 2 glasses of white wine: rounded up €100 paid. You can really leave the money somewhere else. It's a shame, Okini is history for us.

Wide variety of vegetarian and non vegetarian options available. Order is online via app. You could order for the table every five minutes. We think we received a few dishes we didn’t order. Drinks included in the package.

Not recommendable. Some of the raw fish didn't taste fresh, the breaded fish was just as tough as the fried meat. The chicken wings weren't crispy, just greasy. Shusi was delicious. The music was way too loud.

Tasty in itself, but we were still waiting for a lot when time was up

Were there for the first time and were pleasantly surprised. Big thanks to Hicham for his explanations regarding the ordering method. After a short training period, the system was clearly recognizable. The concept is very good, but of course you also have to consider the price. But you get very good food and a large selection.

Great Japanese restaurant with digital ordering. Everything tasted very good, only the dessert had a few detractions in terms of taste.

Food was very tasty, everything was great, Hicham was very nice, helpful and served us very well. I'm already looking forward to the next time

Since we were once again extremely satisfied at this Okinii, we would like to recommend our culinary experience to others. The service is always excellent, friendly and quick every time you visit. This time Mr. Hicham stood out thanks to his charming and funny service. He also impresses with his customer-oriented service. It's very nice when you, as a guest, can tell the employees that they enjoy their work and the guests. A big compliment to the Okinii Essen team and Mr. Hicham, who always allows us to have a seat. Thank you! We would love to come back...

Very nice restaurant, nice and professional staff. Hicham looked after us very well, the food tasted great. Gladly again :)

We spent a very pleasant evening here today. The thing is, you can order 10 dishes here every 15 minutes. Since we weren't told this, I placed an order and my wife then had to wait about 15 minutes before she could order. When we had already placed the second order after 15 minutes, the first order wasn't even at the table and it continued like this. At some point it was like an assembly line, but you should pay attention because your appetite slowly fades 😅 Personally, I lost track of the food I ordered. From the fourth round onwards we hadn't ordered anything and waited patiently until the leftovers were gradually brought to the table. The food itself was consistently good, but some plates were already cold to lukewarm when we received them. An order from the first round didn't arrive until the fourth round and was cold 🥶 What I personally noticed is that the food is served and at the same time there are dirty dishes on the tray along with the fresh food. That's why you grab the dirty dishes and the next moment you serve the fresh food with the same hand. Personally, I think that separate people should be responsible here: one person to serve and one person to collect the dirty dishes. Unfortunately, the next surprise came in the toilet 🧻: one toilet had glasses slightly smeared with AA, so I went to the second cubicle, which was fine, but there was no toilet paper 🧻. So I went to the first cubicle, borrowed some toilet paper and then went back to the second cubicle to hold the conference. When I wanted to wash my hands afterwards, the soap dispenser went on strike and I had difficulty getting soap 🧼. Maybe I was just unlucky. It was an interesting experience, but it doesn't necessarily need to be repeated.

Food is great and the staff is very friendly. Domenik was in a great mood and obviously had fun at work. It is experienced far too rarely. 🤓

Hicham served us well and the food was very tasty

As always, a great experience with you, also thanks to #Hicham. Food top, service and service 1a. Always happy to come to you

Great food and great service! Thanks Hicham! ☺️

We were served by Hicham for lunch today and are more than satisfied. Everything tippi toppi - very attentive and friendly. We'll definitely be back :)

Were here for the first time. All you can eat was very tasty, gluten-free soy sauce was also available upon request. Our waitress Hicham was very friendly and accommodating

Our visit today was fabulous Hicham served us well and we would love to come back 🫶 Upon request, we also received gluten-free soy sauce

Everything fine. Delicious. Very personable waiter Hicham.

The food was, as always, very tasty. Waiter (Domenik) is always very funny and has a good saying. I would love to come eat there.

The service was super fast and friendly. The waiter "Domenik" is really funny and very competent in his job. 👍🏼

Really by far the best service I have encountered Great location Great food Above all, mega top employees who did a great job of the evening 10000000 stars :)

The food was very tasty. What particularly caught our attention was Dominik's extremely friendly service. Keep it up!👍

It used to be better, but has degraded a little. Still the best sushi restaurant in Essen. Due to the concept, you should be hungry.

Were there yesterday. Were more than disappointed The food was delivered incorrectly several times. Food was cold or simply didn't taste the way you would expect. The restaurant itself is also getting old and the seating urgently needs to be replaced. Tables were dirty and wobbly and you had to straighten this out with the served ones. Too bad all around! ☹️

Food and ambience great. Service staff was nice but seemed very stressed. When we asked why the search function sometimes works and sometimes doesn't when ordering food, we were told that almost no one uses it anyway. Clumsy answer, in our opinion.

Delicious food and the waiter Domenik is the best!

Was now in Essen for the 3rd time. The staff were very polite and nice as always Unfortunately, the bench at our place was already worn out and very uncomfortable This time we were there during the week and unfortunately it was a disaster, the quality of many things was unfortunately not good at all compared to the two days we were there at the weekend. I don't want to list every dish, but as an example the cucumber salad was sometimes thin and sometimes thick slices were simply slapped on top, tough beef, I couldn't eat the salmon skewer and the tuna skewer Sushi was ok but could be much better Definitely my last visit there, unfortunately.

Always my pleasure. Domenik is the best

Delicious food, nice ambience and very good service. The waiter (Domenik) in particular was great and funny.

Is my absolute favorite restaurant. Absolutely delicious food and super nice service. Especially Domenik. I feel in great hands with him.

Great service, we were perfectly welcomed by Domenik 👍💪💪

Very nice location and ambience. Super tasty and diverse dishes. Service was very friendly and attentive.

Delicious fresh dishes and plenty of them. Large selection of drinks, including Japanese spirits. Our waiter was super cool, the other waitresses were also super friendly, even Karen, who was sitting next to us with sunglasses💀. Come again!

Domenik is one of the most personable waiters I have ever met. Also happy to joke sometimes and without being intrusive. Of course, the food was, as always, very tasty and the prices were accordingly. Highly recommended, especially for special occasions such as birthdays etc.

Waren gestern mit der 5-köpfigen Familie am frühen Abend dort. Die Qualität der Speisen entsprach mitnichten der Rechnung von rund 250 Euro am Schluss. Wenn Speisen aus der ersten Bestellung erst nach 90 Minuten kommen, so trägt das wenig zum Genuss bei. Der schnoddrige Umgangston der Serviceperson ebensowenig.

Great atmosphere! Definitely coming back. Above all, Domenik’s service was great! ☺️

Update May 2024: Everything is still the same. I mean, a few dishes have disappeared from the lunch menu, but the selection is still good enough for the money. You can get very full here. Friendly staff, the food is good and there is enough choice. Lunch is definitely a better choice than dinner. For less money you get more dishes that can be ordered per round with only a few unavailable dishes compared to the evening menu. The price-performance ratio is good for all-you-can-eat. The atmosphere is pleasant, but when the store is full, the tables seem to be occupied close together instead of spreading guests around the store.

The best address for sushi and more. Very nice staff and always ready to have fun. In addition, the food comes quickly and reliably. It's simply delicious and always worth a visit. We really enjoy sitting with Domenik, but everyone else is great too.

Delicious diverse food. Still very hot 4 years later. Friendly nice atmosphere. Edit: Still great even more years later. Domenik is clearly the best waiter!

Nice concept, friendly service. Good tasty food.

An original ordering system. Attentive and quick service. The food was very good. Gladly again!

Unfortunately I got very bad food poisoning after my visit the day before yesterday. The laboratory results confirmed that it was salmonella. Since I'm currently doing intermittent fasting and didn't eat the day before or after, the cause is very obvious. Sashimi, i.e. raw fish, is perhaps not something for an all-you-can-eat Japanese restaurant. Maybe it was because of the warm May day and the kitchen still has to get used to keeping things constantly cool?! In all fairness, I have to say that I had little to no problems during my numerous previous visits. Ambience is okay, but the tables are often dirty, just as the remaining menus are sticky... Looking back, perhaps not a good sign for a restaurant that has to live up to the highest hygiene standards. Normally I am very careful with such accusations, but unfortunately here I can say 100%, also confirmed by the laboratory, that I have Okinii salmonella :-/ Now I have numerous hours of time, which I have to spend in the toilet thanks to you, to evaluate you so that you no longer expose customers to such a danger in the future and revise your kitchen hygiene concepts! No joke, I feel really bad, that shouldn't happen to such a big chain that specializes in sushi!!!!!

Food was too cold, benches were very old, we felt uncomfortable after eating and our child had to throw up in the evening. The last visit to Okinii was not recommended

First of all: we were satisfied with the service staff, and the food also represented a reasonable price-performance ratio. It could only have been cleaner there. Unfortunately, Google censors my detailed review and my pictures every time.

Vorab: wir waren mit dem Servicepersonal zufrieden, und auch die Speisen entsprachen in etwa einem geordneten Preis-Leistungs-Verhältnis. Enttäuscht waren wir allerdings vom Ambiente im gesamten Restaurant. Dieser war sowohl im Gästeraum vorhanden als auch im übrigen Restaurant. Der Gastraum war leider nicht gepflegt , Saucenreste an den Wänden, die Speisekarten waren nicht sauber, die Bestuhlung war beschädigt. Details dazu kann man auf den Bildern sehen. Wir haben uns leider nicht wohl gefühlt und wissen nicht, ob wir noch mal wiederkommen wollen. Denn zu einem schönen Essen gehört natürlich auch ein gepflegtes Ambiente, in dem man sich wohlfühlt. Diesen Nicht-Standard kennen wir von anderen Filialen der Kette nicht. Hier muss in Essen dringend nachgearbeitet werden.

We ate there for the first time. I reserved a table in advance online. We got a table that was totally dirty. Even the chairs. Then I cleaned it myself. My dishes were broken. Briefly explained, it started. We tried different things and personally I didn't like the food that much. Sushi was OK. All other dishes were just super cold and poorly seasoned or simply came with sauce. Dessert tiramisu at the Chinese Japanese restaurant wasn't that great and the cake was very dry. The coconut balls were delicious. Toilet wasn't that clean. In fact, I wouldn't eat here again.

"Very disappointed with my last visit to this restaurant, which I have enjoyed visiting several times. Although the menu states that the adult price is for ages 14 and up, my 12-year-old daughter was asked for her ID. I find this approach to be extremely unprofessional and disrespectful.

Condition was an absolute disaster.

This all-you-can-eat restaurant is simply amazing! The food is super tasty and will definitely fill you up. The price is more than reasonable and really worth it. I love it here and can only recommend it

Everything was fine until we were moved due to a larger group. As compensation, a round was on the house 👍 After that, the service at the table unfortunately decreased... We're still waiting for dessert 😉

Ein interessantes All-you-can-eat-Konzept bietet das japanische Restaurant Okinii in der Stadt Essen. Neben jeder Menge Sushi-Varianten, gibt es auch alternatives Essen, Salate und Nachtische. Bestellt wird das ganze per Smartphone über eine entsprechende App des Restaurants. Man kann pro Durchgang 5 Essensteile bestellen, die dann frisch zubereitet zum Tisch gebracht werden. Je nach Auslastung dauert es einige Minuten bis das Essen zum Tisch gebracht wird. Getränke und bspw. Eis muss über die Bedienung direkt bestellt oder angefragt werden. Wir waren an einem Samstagabend da, wo es relativ gut besucht war. Die Inneneinrichtung und Atmosphäre war sehr angenehm. Uns hat es hier sehr gut geschmeckt und wir kommen gerne wieder.

Very nice service. Eat good. It's just a shame that some dishes still cost extra.

Eating very little for a lot of money.

Unfortunately, food was often cold when it arrived. At least two things were missing from each round of orders. Plates were rarely cleared. Waiters and kitchen overwhelmed. Unfortunately not recommended, you've had better experiences elsewhere.

I often eat sushi all u can eat and I was really disappointed here. Sushi rather dry and cold, service very messy and slow and worst of all the overpriced. Really not recommended.

It was super tasty and the waiters were really nice. (also very funny) “Wrong” orders arrived 1-2 times, but they were immediately taken back. Even if you don't like something, you can have it returned nicely and you won't be charged. I am absolutely satisfied.

Unfortunately the quality and taste were not as good as expected

So this time it was an absolute failure, all the orders were mixed up, the rest of the first one only came after 1.5 hours, the food was cold and carelessly thrown onto the plates. 4 people 175 euros, this place is a joke. No thanks.....never again

It's fun to order with the app, it works great and tastes fantastic

Delicious, nicely decorated, great staff. Gladly again.

Thank God we had reservations. It was really more than well attended. But the food came promptly and everything was delicious.

My son was there for the first time - it was a communion gift (that's what he wanted). As always, the food was very, very good, the selection is great and I like trying things. One point deducted for service. Some of our orders only arrived with the following order, the desserts not at all. That was disappointing, but the world won't end because of it. It was a lovely evening and everyone enjoyed it. I'm looking forward to the next visit.