NORDSEE Hannover Hauptbahnhof in Hannover

I'm taking a training course in Hanover this week. The counter was unmanned on Monday and Tuesday. I thought someone was probably in the bathroom or getting something from the kitchen. After waiting 10 minutes, I left. Because I was craving fish, I tried again today. Terminal 1 doesn't accept card payments. Thanks for nothing, North Sea, so no more customers (:

The food was good I used to buy at nordsee.. usually in Oldenburg, where they welcome with smile.. The smile obviously makes customer feel welcomed and enjoy the food... But in hannover For some reason the employer is annoyed or irritated to serve or maybe he is not experienced in handling the pressure .i dont know his name, he has a tattoo on right hand He was shouting loud.... With definitely not a welcoming face...i dont know the management will look into that or not... As soon as he shout , i swear i didn't enjoy the food much... He spoiled the appetite.... These employers must learn how to treat customers from Oldenburg....

I think €7 for a fried fish sandwich is too much. Unfortunately, the remoulade was smeared all over the outside of the sandwich and the outside of the packaging. I only gave it one star because the friendly employee handed me five napkins at once. I probably won't go there again.

I wanted to quickly get three Bremer sausages to go. I ordered them on the touchscreen. Then the employee told me they were out of Bremer sausages. I was offered a different product, but I only like Bremer sausages and that's why I went to Nordsee. So I refused. Then the nice colleague finally came into play. She explained to me that it wasn't possible to refund the money because I had paid with a card. After a long discussion, it turned out that they weren't currently selling Bremer sausages because they were out of bread. Well, I ended up getting Bremer sausages in a baguette roll, and I thought that was very accommodating. Why didn't they do that in the first place? I missed two possible train connections because of this.

We ordered fried shrimp, a plant-based baguette, and fried potatoes. The shrimp were good, but the baguette and fried potatoes were disappointing. The baguette was cold and not fresh, and the potatoes were oily and likely came from a deep fryer.

Unacceptable customer service – absolute impudence! I'm speechless at the way Nordsee treats paying customers. An employee with exaggeratedly enhanced lips (Botox) behaved completely inappropriately: disrespectful, rude, aggressive, and provocative. She refused to give her name – presumably to avoid precisely such complaints. From the very first eye contact, her contemptuous manner was downright repulsive. No greeting, no smile, instead an annoyed eye roll and a tone of voice that made it clear: "Customer? I'm not interested." Every question was cut off, every reaction seemed as if she wanted to escalate the situation immediately. Zero decency, zero sense of service. Employees like that don't belong in the customer service area. They are a disrepute for any brand. For me, that was my last visit to that branch – intolerable, embarrassing, disgraceful.

The food was really bad. The plaice fillet wasn't freshly prepared. It was only lukewarm, the breading was tough and wobbly (it had probably been sitting on the hot plate for hours). The boiled potatoes were also only lukewarm. The tartar sauce was okay. Why are you "forced" to order a drink at the ordering terminals? (The ordering process wouldn't have progressed otherwise). The food was placed on the counter without a word – unfriendly staff. It was quiet, but the tables still hadn't been wiped down. I won't be eating again, at least not at this branch.

The lighting is interesting. It feels like you're in the lamp department of a furniture store. The selection of chairs and tables is also quite diverse. There's something for every taste, and not just the fish dishes.

Terrible! Ordered two portions. The first portion had fried potatoes that were hard, black, and cold! The second portion had a handful of hard potatoes (probably from a jar) because they were out of fried potatoes. I'm still lost for words.

What the hell happened to you? 😵‍💫 I love shrimp. They've always been delicious. Now they've died twice. Most recently, they died in your deep fryer. Bone-dry and way too expensive 😢 I won't be having them again!

The worst branch I've ever been to... The food looked and tasted like it had been sitting in the display for a long time and was no longer fresh. Ordering at the terminal is only possible if you're eating in.

Unfortunately, my experience at NORDSEE Hannover Hbf was a major letdown. I was hoping for a quick, decent seafood meal at the station, but the fish was absolutely appalling—dry, overly salty, and left a strange aftertaste. It tasted like it had been sitting out for hours. Honestly, I couldn’t even finish it. The sides weren’t much better—lukewarm and uninspired. For a place that specializes in seafood, this was really disappointing. Would not recommend, even if you’re in a rush.

Salmon pasta was surprisingly good at a reasonable price

Orders placed at a functioning vending machine were repeatedly canceled. The employee with the card payment terminal could only handle street sales. The other vendor, who could handle menus, only accepted cash. They rudely sent us from one vendor to the next, and in the end, we were forced to leave without eating anything. Terrible!

Two of three terminals are broken. The order was canceled at the last terminal. You can't order anything at the bistro side, and card payments aren't accepted at the other window. Then you're just out of luck. Leftovers from the previous person are on the dining tables.

Very rude staff and poor service. I ordered takeout food around 2:30 p.m. on June 4, 2025, and wanted to sit down at a table while I waited because I had heavy bags. I was immediately rudely signaled that sitting was prohibited – without explanation or friendliness. As I waited at the pickup counter, the employee standing directly in front of me suddenly started shouting loudly. He was extremely rude and aggressive, even though we were standing there quietly waiting. In the end, he didn't properly package the food and refused to pack it for takeout. I had to stuff everything into my bag myself. This kind of behavior is unacceptable. Never again from this branch. 🤬🤬🤬🤬

Not recommended. The staff is poorly arranging the ordering from the machine and from the counter. Super chaotic

We placed our order via the vending machine. Great service! Strangely, the clerk asked us again for our order, which we had just filled out at the vending machine. Communication was also very difficult, as he only spoke broken German. The staff was very nice, though. The seating was very pleasant and quiet. The food was absolutely terrible. I was so looking forward to a Bremer, and all I got was a mush in an old bun. The fries and shrimp were completely cold. That doesn't surprise me; the display is apparently not heated. This store urgently needs improvement and training. I definitely won't be back. I'd rather save the money.

Great! The branch manager took care of a small issue right away, thank you. I'm always happy to shop there again.

I'm there often and usually order at the terminal. Usually a fish sandwich. So far, it's always been quick. Sure, it tastes like industrial food, but that's the same at every store. I really don't like all the menu items, but a quick sandwich like that is always a good option, and with the app, you get 2 for 1, which is also very good value.

I ordered a box for €4.50 through too good to go. Unfortunately, only very greasy fried potatoes and a salmon party were included, without sauce. Normally this patty is only available in the salmon burger, not individually. Very disappointing.

Once and never again. I bought fried fish and it was horrible.

The male employee who worked the shift last night deserved 10 stars, the service was excellent. Thank you very much for your effort... top

The food was cold, the service (male) was very unfriendly! Not again next time!

Was there for dinner this afternoon. Employees very friendly and nice. And the food was very tasty.

Unfortunately, the dish was neither attractively presented nor tasty. It was difficult to endure both visually and in terms of taste and caused rather unpleasant reactions. I seriously question whether this restaurant should exist in this form.

The business idea itself is well thought out but implemented particularly poorly at this branch! After we ordered at the terminal, we were told by an employee that he had to start everything again shortly before the end because of us...how should I know if the orders at the terminal worked? After 15 minutes we were told by security staff to leave the area. When we made it clear that we were still waiting for an order, it turned out that the employee hadn't paid any attention to it and that otherwise we would probably have waited ages. The order we received another 10 minutes later was a joke. Instead of a warm fish sandwich as ordered, it was ice cold and had no salad whatsoever, which was simply communicated with the reason: We are out of salad. The box was also catastrophic and even though I always thought you couldn't go wrong with fries, this was proof of the opposite. My first and last time in the North Sea!

Horrible experience. The employees are extremely unfriendly. I was insulted for no reason while waiting for my food at the pick-up station. The food was also very dry and, like the lady, no longer looked completely fresh.

Yesterday I had a disgusting brown hair in the garlic sauce. It still shakes me. Long hair, even on men, belongs in a braid and not in my food. Never again

Impudent, cheeky service from a lady with sprayed lips, who also treated her employee like an idiot. We came back from Paris, where the service was consistently friendly, and then thought to ourselves: welcome to Germany.

Terrible food, terrible service, do not recommend to anyone

Nordsee halt. Live it or leave it.

Cold fried fish in a baguette. Cold. Disgusting. You can't eat fried fish cold. Tastes like cold fat. Unfriendly staff. Didn't get a plate even though I ordered for here. Food from the bag. The level of this chain has reached its end. It's better to close.

They were cooking a tiny piece of salmon for… 35!!! 35, Karl, minutes. To point out, thats not because of how many customers were they, it‘s just it was „cooking“ so long. DO NOT recommend it, dont waste your time there.

Unfortunately the fries I ordered were ice cold. I have complained about this. The employee said it would take 5 minutes for the new fries to be ready. All right, I waited. What didn't work at all: The cold fries in the display were not removed but the new fries were simply dumped on top. So I received a mix of cold and warm fries. Since I didn't have the time, I decided not to complain again. It's a shame, but dear North Sea, you should probably rely on quality management!

Food as always, tasty and quick. Will come back, one of the better options in the station

An unforgettable experience… but unfortunately in the worst possible way! The food was so dirty that I felt like I was taking part in a science experiment involving bacteria. The service? As if the employees had been punished and were taking their frustration out on the guests. If you are looking for a health adventure then this place is for you!”

Ever since the remodel and the addition of kiosks orders are wrong. The place also seems grossly understaffed. I know what I ordered but when I paid in cash the guy seemed confused. Then he was replaced by another who got the order wrong. She told me they were giving me the kids fish in a groß portion and apologized for the wait but once on my train I'm looking at my food like why? They know people are actively leaving by foot or trains so they cannot come back to fix mistakes! I'm sitting here with three sauces but no pommes. I guess that works because I have no pommes sauce like o ordered but a delicious truffle mayo I didn't ask for that doesn't go with fish. I also ordered rösti but there is no dip. I do have an ice cold dish of some sort of salad I would never order which is in the same bag making the hot food cold. I also have an assortment of fish shapes as they were out of fish nuggets at 10:25am on a Wednesday. I had to take my receipt from a pile of others but even that doesn't reflect what I ordered nor what I received. Train is in motion and I cannot get back towards the station until late evening. So now what?

The best fish restaurant in Germany. Yo can get a good discount if you have an app.

Unfortunately, after I paid, the waitress disappeared for so long that I had to continue to the train without getting my food.

Order via screen. No thanks. Staff at the food counter were very nice and helpful. Fried potatoes are full of fat.

After ordering at the self-service terminal, we were told that the meal would take about 20 minutes. Great at the train station where you wait for a train. Reversal should not be possible, the meal was already paid for. Instead, I was offered other fish on the spinach (cheaper compared to the salmon. 20 minutes should still be fine, I just have to eat a little quicker. So I agreed to wait. After 18 minutes I was told that it would take another 10 minutes. After I told them in a somewhat annoyed tone that I found that absurd, I was served half raw fish after 23 minutes. Impudence

Do you enjoy cold-to-the-touch fried fish sandwiches that take 20 minutes to prepare? You might like this then.

Order at the machine, not all of them work, which can only be suspected after repeated unsuccessful entries. The fish wasn't fresh, pressed together? And the potatoes were like rubber. You couldn't complete the order without sauce. I don't know any North Sea food like this. Absolutely bad and inferior. Rarely have such bad food been served.

Baked fish rolls were cold, potato wedges tasted like rancid fat and old. Once and not again!!!!

Just had a fish sandwich in the lovely dining area. Very clean and attentive staff. And it was delicious too

Taste: Bland Service: Cold I ordered a “large” box for an impressive €8. What I got wouldn't even feed my 5 year old son. Absolutely not recommended.

The language of the staff was difficult to understand, the matjes were delicious, the rolls were great!!! Pale and sticky!!! The backing apparently wasn't baked. Never again!

The worst North Sea in Germany and the most arrogant employees

On December 6th, 2024 I was on site around 9:15 a.m. I wanted to order something but the woman was not interested in her work and didn't want to serve me at all. I was the only customer on site instead of receiving my order. She told me to use the machine Taking it is quicker, she said, ..... well when I was at the machine, all 3 defective screens were completely black instead of accepting a simple order, I was completely ignored.... So they had none at all You could tell straight away that she was keen on her work. So you can completely forget about this North Sea.

Matjes rolls 5 stars, the brother with the long hair 10 stars 👑

The lady on Sunday evening treated me very unfriendly. I placed an order at the ordering machine, unfortunately no card payment was possible. I kindly pointed this out to her and received a sloppy answer. Customer friendliness was a flat 0!!!! I wanted to know where I could pay and she told me I wouldn't talk to them until it was their turn.

They didn't even deserve one point. Rude staff, long waiting times, constant putting off and in the end no apology but a send away after which precious time was wasted. Never again

Let's start with the ambience first, there is none. Rather simple and open to the main train station. The service is also not capable, despite asking whether the rolls were fresh and I only wanted fresh ones, there were outdated soft rolls and not a bit of crispy fish. I know from experience that these rolls are partly old news. A NO-GO! Inedible! If you want to eat well near the North Sea, then go to the Leine Center Laatzen. Never eat at the main station again 🤮

You should have a conversation with the staff about how to communicate with people.

Drinks OK, otherwise carelessly furnished

The staff is really lame. You need a total of 10 minutes for 2 people.

Super delicious fried fish baguettes. Even without remoulade if desired. Perfect. But brutally overrun. 2 overwhelmed waitresses. Amex credit card is not accepted. Nowhere to see which cards are accepted. There is still a lot of room for improvement here.

Pollock rolls are what you call something where there is more egg. When asked if it is normal, the answer is yes, it is normal because you get egg rolls at North Sea. Just like the fried fish raw fish more than ice cold rolls hard salad dry and old not freshly prepared. When I spoke to the employees, there was no answer and I was just hit on, never recommended again for almost €10!

I almost never rate with one star. But this branch deserves it. Today was the first time here where you can order at a terminal. It wasn't like that before. An unfriendly employee started off telling me (seriously) that I had to clear the area and read my order number on a screen to the right. I'm actually friendly towards strangers. Especially people work in retail and/or the catering industry. So far so good. Then my meal was ready and 2 of the 6 nuggets were missing and the second sauce was also wrong. Because of the sauce, she said that it was available with the salad, to which I replied that it was available for sale individually in her terminal. She then brought me the right sauce and then mumbled something into her non-existent beard. I then went back to the terminal to see if I had made a mistake about the amount of nuggets. Oh. Nope. I didn't. She also said that I had ordered something else. I asked her to step in front of the counter to take a look for herself. And even then, the branch management that had since joined had to agree with me. She also apologized nicely. Nothing came from the employee. It's a shame that customers are treated like this. I also don't accept that she's having a bad day. This doesn't belong at work and, above all, it's not appropriate to behave like this towards customers. Oh right. The food was semi-warm and had probably been on display for a while. Thanks for nothing.

The price is really too much for the amount you get! The food tastes like it was from at least yesterday and it's not even warm! I can't recommend it!

Unfortunately, my food came very late with the wrong food I ordered. I ordered shrimp and got potatoes. One of the employees looked at me strangely the whole time as if I wanted to steal that's why only 1 star, but the food is fine Have to correct myself the food was completely wrong the staff were still bad and the food was very bad.

Food very tasty, service staff very nice.

Order food via the app as Click & Collect. Went there on time for the pickup time and still had to wait 15 minutes. First I was given the wrong order, then discussed what I would have ordered. When it was the real food, I had to point out again that it was takeaway. The inspection revealed that two of my sauces were missing. After these were also filled very slowly, my food was cold and my comment was ignored. There are "new employees and if they don't work so well, then there's nothing we can do about it." Click&Collect is not recommended in this branch!

I was given the wrong order twice. I asked for fish soup and I got a cold jar 🫙 I asked for fish / chips and I got messy shrimp. The workers were nice, but not on point.

Very nice staff and very tasty food Keep it up

Sry, but the employees are all annoyed "without words", they don't speak any German, the food only looks half-heartedly prepared, I used to like going to the North Sea, just every now and then, it's definitely over now, never again

Had dinner with the family at the train station in the North Sea today. I have never experienced such unfriendly staff at the train station in Nordeee. Child-friendly is also the case. Fried potatoes are very greasy, potatoes are still raw...you should take a look at the North Sea Karmachstr. So I don't have to give myself the first and last time, I can spend my money differently!!!!

The fish and potatoes were hard! Paid 15 euros for such a bad meal!

Decent Fish and Chips, But a Bit Pricey I ordered the small Fish and Chips with Remoulade Sauce at Nordsee in Hannover Hauptbahnhof. The fish and chips were well-cooked and tasted good, but I found the portion a bit small for the price (€6.29) with only three pieces of fish. The sauce provided was also quite minimal. However, the interior is pleasant, and the availability of charging ports is a nice bonus for travelers. Overall, it's a decent place for a quick bite, but the portion size could be better.

Just got two takeaway meals for 12.95 each. There are no bags or bags for "normal" customers, they are intended exclusively for wolt. After my meal I think about what I should eat now. That was really a joke for that price. I won't get Dorr like that again.

What I had on my plate there two weeks ago did not deserve the name “food”. The fried potatoes were dripping with fat and were inedible. As a replacement I got parsley potatoes, which were floating in a pool of oil. The dried-out Alaska pollack had the consistency of a cardboard box - covered in breading that required a saw. This wasn't food, it was physical assault. I know things differently from other branches.

I'm a bit shocked at what the North Sea allows 😱 from now on, unfortunately for me it's the worst North Sea I know! You don't even know when the food was made, no more open kitchen! Food is kept “warm”! Just cruel! Food is minimally warm and doesn't taste good and I don't regret going to Dean and David!

Unfriendly Vietnamese because card payment doesn't work straight away

We really enjoyed our stay there yesterday. Unfortunately, it wasn't possible to order at the terminal with either payment option, but it didn't matter. The employee who took our order was very friendly. The service was very good, as was the ambience, bright and friendly. The service employee who did the table service was particularly excellent, he was in a great mood, a very friendly person. It was a very nice visit there.

Bad employees I'm never coming back "I am very disappointed with my last visit to you. The employee was very unfriendly and told me that she decides what goes into my Too Good To Go bag, even though I am a regular customer. It was even assumed that I was I don't know what to do with it. I find that very disrespectful as a lot of food was thrown away. Unfortunately I will no longer use this restaurant visit." Although I said that I also ordered from you last time, that wasn't the case Tell me I've been working here for 10 years and I haven't even seen it like this You can leave the food with you!👎👎 👎👎 She told me that she wanted to cancel my order and refund my money But nothing On 8/7/24 at 9:15 p.m. to 9:30 p.m

The Nordsee in Hannover Hauptbahnhof is a great place to treat yourself to a quick but tasty meal between trains. I ordered a fried fish roll and it was super fresh and hit the spot. The fish was perfectly fried and the bun was nice and crispy. The service was quick and friendly, which is really nice in such a busy station. Although the front of the restaurant seemed crowded, I discovered that there are hidden seating areas behind the restaurant—a great find! You can eat in peace without having to rush into the hustle and bustle of the train station. So if you're looking for a good meal in a quiet spot, I can only recommend Nordsee here.

We stopped here briefly after we had caught the train in Hanover. The food was very mediocre, but also overpriced... On top of that, there was an employee who gave you the strong feeling that you weren't wanted here. If you can avoid this store, I highly recommend it.

Unfortunately, the plant-based Backvisch is real fish. At first you can't see any difference from the outside, but as soon as you take a bite you can see that the breaded piece has real fish inside: it's iridescent, it's fibrous and it has the layered structure of fish. The Backvisch (which you can get at other North Sea shops) looks and tastes completely different.

I once ordered “Tuna vegan” at the terminal. After waiting 20 minutes, I was asked what I had ordered. After that, there was no longer any feedback from the kitchen “Tuna vegan”. Since I had already paid, the saleswoman offered me two vegan fried fish instead. I gratefully accepted the offer! Since I had already waited about 25 minutes, I had to get to the train quickly. At the arrival point I tried the fried fish. It was “real fish” twice. I'm totally disappointed. I feel very ripped off and that's why I would like to give 0 stars.

Unfortunately the most terrible renovation I have ever experienced... The employee desperately wanted to sell my food to someone else because she had mixed up the order numbers (5690 & 4900). Even after being told several times that I had fried fish and the others had fish burgers, she couldn't be dissuaded and I was only able to do so after several times Take my order in minutes. Then I sit down in the dining area, which is really pretty for HBF interiors, and start eating. After two forks, I grabbed several napkins because the fish was unfortunately rock hard and had probably been on display for several hours. You could have gotten the potato salad for €2 in any supermarket for 500g and the Sylt dip, the most similar thing to tartar sauce, tasted terrible. For 16.03€ a 0.5l bottle of Cola, disgusting dip, tough fish and supermarket potato salad? So I didn't know the store before the renovation. Unfortunately, a very sad development...

Had ordered food. When it was ready, there was neither a hello nor a request from the waitress. Well. I then commented that the salad had been forgotten. The employee then went into the kitchen without a word and gave me the salad (without dressing) without comment. To top it off, the same employee sits down a few tables away in the dining area and somehow listens to news/videos over the loudspeaker. Very unprofessional!

Food is cold. No menu illustrations because the ordering machines are closed. Fries are not done. Staff doesn't really listen. No EC payment was possible, but there is no sign but when paying you only get “cash only”

After "digitalization" service is 0. We waited 20-30 minutes for our fish... Employees have no desire at all and no motivation to serve the customers. It didn't used to be like that here.

Service is at 0, waiting time for potatoes is 20 minutes. Employees have no interest in their job

Under no circumstances order here if you still have to catch a train. After waiting 20 minutes, I unfortunately had to leave my order behind.

Catastrophe. I received rojeń fish. I do not recommend!!!

I have been to more than 10 nordsee's and this is the worst one. I waited here for 25 minutes. In Cologne, it only took me 20 minutes from the time I walked into the restaurant to the time I left after finishing my meal.

The food was almost inedible. Fish totally dry and the fries totally hard. Definitely not going to happen again so soon 😒 Ordering from the machine worked just fine. Personal contact with competent staff is important to me. Therefore.....not again....

8 a.m. The counter was empty... I asked the employee if it was open. Answer: no. I meant according to Google it should be open. Yes, then we are open. Fish sandwiches only from the market. Go home if you don't feel like the job.

Got the wrong thing 3 times... the super expensive fries are cold and not crispy, the fish roll only had a small piece of lettuce on it

I ordered takeout because I was running out of time for the train, but the packaging was good and I intend to visit again. For reference, the main dish I purchased was grilled salmon fillet, and the side dishes were also delicious.

I haven't been here for a long time, currently after the renovation. I think the order terminals are good. Unfortunately, some items were no longer available in the afternoon and portion salt was not available at the checkout.

It was our first time using the ordering machine. Thanks to the very friendly staff, the order went very well. Our fish was very good and not dry at all. And how nice that there is fish again on Sundays 😊🍀 Thank you very much and see you soon

Nothing going on and after 40 minutes still nothing finished! How are you supposed to eat and get your train? It's bordering on rip-off! Never again

Today, after a long time, I was in the North Sea at the main station again - and was very disappointed. Ordering is only possible on the screen, you are forced to constantly click away from various additional offers in order to be able to complete the order at some point. The fish dishes have disappeared behind large privacy panels - I used to just like to look here. This is now effectively prevented; under no circumstances should you be able to see the prepared fish beforehand. And indeed: dry and tough, probably on a warming plate for ages. This also scares away previous regular customers.

The branch was modernized and reopened on May 2nd, 2024. You can now order on the screen. The dining room offers peace and quiet for consumption.

It's an outrage to charge 16.20 euros for this. See photo. The food was inedible. The fish with champions was completely dried up. It's probably been sitting on display for hours. The staff only converses in Arabic. And it is very unkempt. I will never be a guest at Nordsee again.

The fish roll was tasty, but compared to the pictures I would have expected more fish.

We bought half-warm, limp food in the form of a “mix box” at 8:30 p.m. (2.5 hours before closing time). Avoid.