NORDSEE Hannover Hauptbahnhof in Hannover

Absoluter fesches Personal, man muss bis zu 15 Minuten warten das man überhaupt bestellen kann. Man wird einfach ingnoriert. Es wird sich hinten in der Küche versteckt obwohl vorne viel los ist, die Mitarbeiter unterhalten sich untereinander und beachten nicht die Gäste Heute musste ich bis 20 Minuten warten um überhaupt Essen bestellen zu können. Hatte Dann kein Bock mehr bin gegangen. Mitarbeiter sind schnell überfordert. Respektlos und einfach nur frech

Keine Wartezeit. Genug Sitzplätze.

Bestellung bei Wolt aufgegeben: unvollständige Bestellung, keine Reaktion vom Kundenservice, aber der volle Betrag wurde abgebucht. Diebstahl!

Matjes Brötchen 5 Sterne der Bruder mit den langen Haaren 10 Sterne 👑

Bismarck-Brötchen gekauft. Fisch in Ordnung, Brötchen mit Sicherheit vom Vortag wenn nicht noch älter! Und das für 5,29 €!

Der Kundenservice ist absolut schrecklich. Ganz zu schweigen davon, dass ich mitansehen musste, wie andere Gäste mit rassistischen Schimpfwörtern beleidigt, angespuckt und angebrüllt wurden. Das Essen ist mies, der Service ist langsam und die Atmosphäre lässt sehr zu wünschen übrig. Absolut inakzeptabel und inkompetent – ich würde am liebsten negative Sterne vergeben.

Also ,wir haben liefern lassen und es war sehr lecker . Fahrer sehr nett ,und die Lieferung kam schnell danke.

Nordsee Auf dem Teller liegt ein paniertes Seelachsfilet mit Salzkartoffeln und heller Knoblauchsauce. Der Fisch ist sauber gebräunt, die Kartoffeln ordentlich gekocht, die Sauce cremig. Optisch solide, kulinarisch jedoch auffallend schlicht. Es fehlt Würze, es fehlt Spannung, es fehlt jede geschmackliche Linie. Der Seelachs bleibt blass, die Kartoffeln sättigen, die Sauce setzt einen einfachen Knoblauchpunkt, ohne das Gericht zu tragen. Für 13,99 € ohne Getränk ist das Preis-Leistungs-Verhältnis schwach. Gleich hier im Bahnhof wäre bei diesem Preis deutlich mehr möglich gewesen. Andere Anbieter derselben Preislage zeigen, dass mehr Frische, mehr Balance und mehr Charakter ohne Weiteres machbar sind. Wer nur satt werden möchte, kann zugreifen. Wer Geschmack erwartet, wird sich eher neu orientieren.

Sogar ein Stern ist noch zu viel! Ich hatte eine Too Good To Go Tüte bestellt und war ca. 10 Minuten vor Abholung dort. Da kein einziger Tisch besetzt war, habe ich freundlich gefragt, ob ich mich kurz setzen darf. Mir wurde jedoch unfreundlich gesagt, ich solle ne große Runde laufen und wiederkommen. Auch bei der Abholung war der Umgangston weiterhin sehr unangenehm, nicht nur mir gegenüber, sondern auch gegenüber anderen Gästen. Die Tüte selbst war ebenfalls enttäuschend: nur drei Teile, davon zwei identisch. Am schlimmsten war jedoch, dass es mir nach einem Fischbrötchen gesundheitlich nicht gut ging. Ich hatte an dem Tag nichts Ungewöhnliches gegessen, und die Beschwerden hielten bis zum nächsten Tag. Diesen Nordsee werde ich unter keinen Umständen ein zweites Mal aufsuchen!!

Ich habe über Wolt bestellt und die fast ganze Bestellung hat einfach gefehlt ich habe so viel Geld bezahlt das ist nur abzocke und Betrug hab mich schon über Wolt beschwert

Schlechteste Nordsee überhaupt meidet das Geschäft !

Sehr cooles Lokal Mann kann auch Per App schon vorbestellen hab ein Chickenburger Menü und eine Garnelen Box bestellt und habe die im zug gegessen dementsprechend nicht mehr so warm aber war trotzdem sehr lecker die beiden Mitarbeiter waren auch sehr nett 5 Sterne Verdient🥰 Komme Gerne Wieder

Ich habe per UberEats ein Backfisch-Baguette bestellt und es war in Ordnung

Die Verkäuferin ist echt richtig auf Zack und gut drauf

Unfreundliches Personal, kein frisches Essen beim bestellen!!! Mir wurde das zweite Mal falsches Essen geliefert in der Hoffnung das ich nicht merke das es kein seelachsfilet ist ? KATASTROPHE! Mal abgesehen davon das es nicht zumutbar ist Essen so rauszuschicken!!!

Alles super. Die Bedienung war sehr freundlich und zuvorkommend. Die Tee-Auswahl: eine angenehme Überraschung. Kräutertee mit Wasserminze traf genau meinen Geschmack. ☺️

Flotter freundlicher Service und top Frische Wraps. Auf der Durchreise hier "gestrandet" ,mega viel Platz zum sitzen. Däumchen hoch 🫶🏽

Sehr freundliches, aufgewecktes Personal 😉 Allen eine weiterhin Gute Zeit 🌞

Positiv finde ich, dass die Bestellterminals wieder abgebaut wurden. So ist es wieder möglich, einen Blick auf das warme Essensangebot zu werfen, bevor man etwas bestellt. Die Matjes- und Backfisch-Brötchen finde ich auch in Ordnung. Positiv ist auch der große, modernisierte Gastraum, in dem man sich ganz gut aufhalten kann. Die Sauberkeit lässt aber öfters zu wünschen übrig und nicht selten halten sich im Gastraum auch Personen auf, die gar nichts von Nordsee konsumieren. Das Personal ist zum Teil sehr schnell und bemüht, zum Teil aber auch recht genervt. Kartenzahlung geht seit einiger Zeit nur an einer Kasse. Man könnte irgendwie mehr aus dem Geschäft machen. Alles nicht ganz schlecht, aber auch nicht wirklich gut. Nachtrag: War heute, ca 1 Monat später, wieder da und wollte ein Fischbrötchen essen. Hab mich leider dagegen entschieden, nachdem ich sah, dass die wirklich freundliche Bedienung, die Lebensmittel mit den gleichen Handschuhen berührte wie das Geld. Das geht echt nicht. Dann braucht es auch keine Latexhandschuhe... Ich war die einzige Kundin am Tresen, also auch keine stressige Situation... Das liegt wohl an mangelnder Hygieneschulung oder mangelnder Umsetzung... Der Cappuccino war gut, schön heiß... Der schöne Gastraum in Ordnung. Das Geschäft könnte mit kleinen Änderungen doch soooo viel besser laufen! Wirklich schade!!!

Exzellenter Service und unglaublich freundliche Bedienung. Wir wurden sehr entgegenkommend bedient, das Essen wurde an den Tisch gebracht und es gab ein richtig schönes, persönliches Gespräch. Besonders positiv: die auffallend menschliche und kundenfreundliche Art.

Heute gegen 14:00 Uhr bestellte ich zwei Backfischbrötchen bei einem Mitarbeiter. Auf meine höfliche Nachfrage, ob die Brötchen eventuell warm serviert werden könnten, reagierte er äußerst unfreundlich und genervt in einem herablassenden Ton. Dabei wiederholte er spöttisch „ja, warm, warm“ und schnauzte mich nahezu an. Als ich ihn anschließend ruhig darauf ansprach, weshalb er so unfreundlich mit mir umgehe, entgegnete er lediglich, er müsse „nach hinten“, ohne weiter auf mein Anliegen einzugehen. Der Umgang mit Kunden war in diesem Fall vollkommen inakzeptabel. Zudem waren die Brötchen letztlich trotz Nachfrage nicht warm. Ich werde hier daher nicht erneut bestellen.

Nie wieder! Backfisch bestellt wie Verkäuferin eiskalt! Wenn ich Backfisch bestelle, müsste ich den auch warm bekommen. Und wenn, dann müsste sie mich fragen. Für wenig Arbeit mehr Geld verlangen. Deren Masche. Das Brötchen nachträglich warm gemacht, hat sie auch nicht. Leider habe ich die Bewertungen hinterher gelesen.

Ich hatte ein Alaska Lachs Ei Brötchen. Ich fand es zu salzig, das Brot war ein bisschen zu hart und der Fisch hatte eine unnatürliche Farbe, also war er wahrscheinlich eingefärbt damit er frischer aussieht. Das würde ich mir auf jeden Fall nicht nochmal holen. Vielleicht sind die warmen Sachen ja besser.

Habe die große Fish and Chips Box zum Mitnehmen gewählt. Geschmacklich leider absolut furchtbar. Pommes waren matschig und lauwarm. Fischnuggets waren auch kein Hochgenuss. Ich gabe das Essen weggeworfen. Fast Food geht wirklich besser. Im Hauptbahnhof Hannover lieber etwas anderes wählen.

Zuerst musste ich erstmal 5min an der Theke warten, bis die Verkäuferin mich endlich bedient hat. Private Gespräche zwischen Theke und Küche/Back Office! Für das Essen aufm Bild zahlte ich ca. EUR 17 , nicht mal Gemüsebeilage drauf! Als Verkäuferin erwartet man, wie das Wort schon sagt "verkaufen" möchten Sie dies und das noch haben? was hätten Sie gerne noch dazu haben? Klar hätte ich auch selber drauf eingehen können, aber ich teste es sehr gern. Wie lächerlich!

Sowas von schlecht, nie wieder!

Mich wundert es ehrlich gesagt nicht , das der Laden nur 2 Sterne hat und finde sogar das diese noch Zuviel sind. Für die Preise die man dort zahlt ist die Qualität echt unterirdisch und Eigtl ein Fall für das Gesundheitsamt … die Ware muss schon deutlich länger als üblich in der Auslage gelegen haben was bei sensiblen Lebensmitteln wie Fisch natürlich nicht besonders gut ist. Leider habe ich keine fotos gemacht , aber die Garnelenbox besteht quasi nur aus Panade … sie sehen riesig aus aber wenn man die Panade entfernt bleiben nur kleine cocktailshrimps übrig . Ein hinweiß des Mitarbeiters wäre gut gewesen das die Soße offen in der Verpackung liegt , dann hätte ich mir die kleckerei gespart - geschmacklich war das ebenso eine katastrophale Leistung … das hat wirklich nur nach Panade geschmeckt und selbst ohne hat der shrimp nach nichts geschmeckt. Hinzu kommt das es irgendwie alt und trocken. Das BigBackfisch Brötchen war ähnlich schlecht. Der Salat war schon echt matschig und als solches nur noch an der grünen Farbe erkennbar . Die Remoulade war nicht im Brötchen sondern einfach oben drauf geschmiert , so das die gesamte Remoulade in der Tüte festklebte. Hinzu gab es kein servierten was Eigtl zum Standard gehört wenn man es to Go nimmt. Es war wirklich enttäuschend wenn man dann im Zug Sitz und sich auf sein Essen freut. Wenn sie auf der Durchreise sind gehen sie am besten woanders hin … Es ist sein Geld nicht wert , zumindest nicht für die Produkte die ich gekauft habe und das ist mitlerweile auch schon das zweite mal. Positiv war das die Bedienung zügig und freundlich war

Kartenzahlung wird nicht akzeptiert. Zusätzlich wurde mir die Nutzung eines Gutschein-Codes verweigert. In diesem Fall stellt sich ernsthaft die Frage, warum es überhaupt eine App gibt und warum Gutscheine angeboten werden, wenn man sie vor Ort nicht einlösen darf. Das wirkt unprofessionell und irreführend. Sehr enttäuschende Kundenerfahrung.

Einfach nur super ich finde das Essen ist so lecker bin sehr oft dort weil es mir sehr gefällt am besten finde ich die pommes. die verkäuferin ist sehr nett letztens als ich mein Zug schnell bekommen musste hat die verkäuferin so schnell gemacht das ich sehr fröhlich wa weil ich sogar noch schnell was erledigen konnte befor mein Zug kam einfach nur klasse 😘😚

Yesterday I had a shrimp box and two hours later I was vomiting repeatedly and had food poisoning. It's a real shame, but I wouldn't recommend it. I eat almost everywhere at Nordsee, but this made me feel really sick.

The food tastes good. The staff is very friendly and attentive. Everything runs smoothly. I don't understand the bad reviews. I'll gladly come back.

Long wait for the fish and chips box. Then at home I saw that there were only 3 pieces of fish inside. That's very disappointing.

Very disappointing! I ordered pollock with potato salad at Nordsee at Hanover Central Station! The fish was cold and the potato salad was carelessly thrown onto the plate. It looked incredibly unappetizing. To top it off, they poured ketchup on the potato salad even though I had ordered remoulade.

Very tasty food and a good selection. I visit this restaurant occasionally and can say that I'm completely satisfied.

Very disappointing! I ordered a large box of fish and chips from Nordsee at Hanover Central Station (price: €7.49) – and it was truly a disaster. The fish had absolutely no flavor; it wasn't a true "fish and chips," but more like a thick, burnt batter, with no fishy flavor at all. You could barely tell there was any fish in it at all. The fries tasted stale, probably from the day before, just reheated, and were also soft and chewy. I couldn't eat it and threw it all away.

I rarely leave reviews. But this store is simply overwhelmed. Long wait times, poor service.

You're supposed to use the terminals, but none of them work, as everyone here has been saying for weeks. The cash register is having problems, and even the staff says, "This will take at least five minutes. If you're in a hurry, go somewhere else." - too bad, the North Sea used to be so great...

You're supposed to use the terminals, but none of them work, as everyone here has been saying for weeks. The cash register is having problems, and even the staff says, "This will take at least five minutes. If you're in a hurry, go somewhere else." - too bad, the North Sea used to be so great...

Ordered a mixed box via the screen, stood at the pickup point for about 10 minutes. My number was already at "preparation." The employee (a young guy in gray work clothes) saw me, but didn't say a word. I had to ask myself: "Can I still get my food?" He said: "Give me the receipt." Finally got something, quickly ran to the platform, and BAM... opened the package and there were only potatoes inside 🤦‍♀️😂. Honestly, I have zero patience for this. Money gone, but I'm still hungry. Service = 0

Unfortunately, there are those ordering machines here too 🤢 A huge downside. Entering the order and paying takes longer than at the counter. So I stopped. Since I know the food, I gave it a good rating.

I'm taking a training course in Hanover this week. The counter was unmanned on Monday and Tuesday. I thought someone was probably in the bathroom or getting something from the kitchen. After waiting 10 minutes, I left. Because I was craving fish, I tried again today. Terminal 1 doesn't accept card payments. Thanks for nothing, North Sea, so no more customers (:

The food was good I used to buy at nordsee.. usually in Oldenburg, where they welcome with smile.. The smile obviously makes customer feel welcomed and enjoy the food... But in hannover For some reason the employer is annoyed or irritated to serve or maybe he is not experienced in handling the pressure .i dont know his name, he has a tattoo on right hand He was shouting loud.... With definitely not a welcoming face...i dont know the management will look into that or not... As soon as he shout , i swear i didn't enjoy the food much... He spoiled the appetite.... These employers must learn how to treat customers from Oldenburg....

I think €7 for a fried fish sandwich is too much. Unfortunately, the remoulade was smeared all over the outside of the sandwich and the outside of the packaging. I only gave it one star because the friendly employee handed me five napkins at once. I probably won't go there again.

I wanted to quickly get three Bremer sausages to go. I ordered them on the touchscreen. Then the employee told me they were out of Bremer sausages. I was offered a different product, but I only like Bremer sausages and that's why I went to Nordsee. So I refused. Then the nice colleague finally came into play. She explained to me that it wasn't possible to refund the money because I had paid with a card. After a long discussion, it turned out that they weren't currently selling Bremer sausages because they were out of bread. Well, I ended up getting Bremer sausages in a baguette roll, and I thought that was very accommodating. Why didn't they do that in the first place? I missed two possible train connections because of this.

We ordered fried shrimp, a plant-based baguette, and fried potatoes. The shrimp were good, but the baguette and fried potatoes were disappointing. The baguette was cold and not fresh, and the potatoes were oily and likely came from a deep fryer.

Unacceptable customer service – absolute impudence! I'm speechless at the way Nordsee treats paying customers. An employee with exaggeratedly enhanced lips (Botox) behaved completely inappropriately: disrespectful, rude, aggressive, and provocative. She refused to give her name – presumably to avoid precisely such complaints. From the very first eye contact, her contemptuous manner was downright repulsive. No greeting, no smile, instead an annoyed eye roll and a tone of voice that made it clear: "Customer? I'm not interested." Every question was cut off, every reaction seemed as if she wanted to escalate the situation immediately. Zero decency, zero sense of service. Employees like that don't belong in the customer service area. They are a disrepute for any brand. For me, that was my last visit to that branch – intolerable, embarrassing, disgraceful.

The food was really bad. The plaice fillet wasn't freshly prepared. It was only lukewarm, the breading was tough and wobbly (it had probably been sitting on the hot plate for hours). The boiled potatoes were also only lukewarm. The tartar sauce was okay. Why are you "forced" to order a drink at the ordering terminals? (The ordering process wouldn't have progressed otherwise). The food was placed on the counter without a word – unfriendly staff. It was quiet, but the tables still hadn't been wiped down. I won't be eating again, at least not at this branch.

The lighting is interesting. It feels like you're in the lamp department of a furniture store. The selection of chairs and tables is also quite diverse. There's something for every taste, and not just the fish dishes.

Terrible! Ordered two portions. The first portion had fried potatoes that were hard, black, and cold! The second portion had a handful of hard potatoes (probably from a jar) because they were out of fried potatoes. I'm still lost for words.

What the hell happened to you? 😵‍💫 I love shrimp. They've always been delicious. Now they've died twice. Most recently, they died in your deep fryer. Bone-dry and way too expensive 😢 I won't be having them again!

The worst branch I've ever been to... The food looked and tasted like it had been sitting in the display for a long time and was no longer fresh. Ordering at the terminal is only possible if you're eating in.

Unfortunately, my experience at NORDSEE Hannover Hbf was a major letdown. I was hoping for a quick, decent seafood meal at the station, but the fish was absolutely appalling—dry, overly salty, and left a strange aftertaste. It tasted like it had been sitting out for hours. Honestly, I couldn’t even finish it. The sides weren’t much better—lukewarm and uninspired. For a place that specializes in seafood, this was really disappointing. Would not recommend, even if you’re in a rush.

Salmon pasta was surprisingly good at a reasonable price

Orders placed at a functioning vending machine were repeatedly canceled. The employee with the card payment terminal could only handle street sales. The other vendor, who could handle menus, only accepted cash. They rudely sent us from one vendor to the next, and in the end, we were forced to leave without eating anything. Terrible!

Two of three terminals are broken. The order was canceled at the last terminal. You can't order anything at the bistro side, and card payments aren't accepted at the other window. Then you're just out of luck. Leftovers from the previous person are on the dining tables.

Very rude staff and poor service. I ordered takeout food around 2:30 p.m. on June 4, 2025, and wanted to sit down at a table while I waited because I had heavy bags. I was immediately rudely signaled that sitting was prohibited – without explanation or friendliness. As I waited at the pickup counter, the employee standing directly in front of me suddenly started shouting loudly. He was extremely rude and aggressive, even though we were standing there quietly waiting. In the end, he didn't properly package the food and refused to pack it for takeout. I had to stuff everything into my bag myself. This kind of behavior is unacceptable. Never again from this branch. 🤬🤬🤬🤬

Not recommended. The staff is poorly arranging the ordering from the machine and from the counter. Super chaotic

We placed our order via the vending machine. Great service! Strangely, the clerk asked us again for our order, which we had just filled out at the vending machine. Communication was also very difficult, as he only spoke broken German. The staff was very nice, though. The seating was very pleasant and quiet. The food was absolutely terrible. I was so looking forward to a Bremer, and all I got was a mush in an old bun. The fries and shrimp were completely cold. That doesn't surprise me; the display is apparently not heated. This store urgently needs improvement and training. I definitely won't be back. I'd rather save the money.

Great! The branch manager took care of a small issue right away, thank you. I'm always happy to shop there again.

I'm there often and usually order at the terminal. Usually a fish sandwich. So far, it's always been quick. Sure, it tastes like industrial food, but that's the same at every store. I really don't like all the menu items, but a quick sandwich like that is always a good option, and with the app, you get 2 for 1, which is also very good value.

I ordered a box for €4.50 through too good to go. Unfortunately, only very greasy fried potatoes and a salmon party were included, without sauce. Normally this patty is only available in the salmon burger, not individually. Very disappointing.

Once and never again. I bought fried fish and it was horrible.

The food was cold, the service (male) was very unfriendly! Not again next time!

The male employee who worked the shift last night deserved 10 stars, the service was excellent. Thank you very much for your effort... top

Was there for dinner this afternoon. Employees very friendly and nice. And the food was very tasty.

Unfortunately, the dish was neither attractively presented nor tasty. It was difficult to endure both visually and in terms of taste and caused rather unpleasant reactions. I seriously question whether this restaurant should exist in this form.

The business idea itself is well thought out but implemented particularly poorly at this branch! After we ordered at the terminal, we were told by an employee that he had to start everything again shortly before the end because of us...how should I know if the orders at the terminal worked? After 15 minutes we were told by security staff to leave the area. When we made it clear that we were still waiting for an order, it turned out that the employee hadn't paid any attention to it and that otherwise we would probably have waited ages. The order we received another 10 minutes later was a joke. Instead of a warm fish sandwich as ordered, it was ice cold and had no salad whatsoever, which was simply communicated with the reason: We are out of salad. The box was also catastrophic and even though I always thought you couldn't go wrong with fries, this was proof of the opposite. My first and last time in the North Sea!

Horrible experience. The employees are extremely unfriendly. I was insulted for no reason while waiting for my food at the pick-up station. The food was also very dry and, like the lady, no longer looked completely fresh.

Yesterday I had a disgusting brown hair in the garlic sauce. It still shakes me. Long hair, even on men, belongs in a braid and not in my food. Never again

Impudent, cheeky service from a lady with sprayed lips, who also treated her employee like an idiot. We came back from Paris, where the service was consistently friendly, and then thought to ourselves: welcome to Germany.

Terrible food, terrible service, do not recommend to anyone

Nordsee halt. Live it or leave it.

Cold fried fish in a baguette. Cold. Disgusting. You can't eat fried fish cold. Tastes like cold fat. Unfriendly staff. Didn't get a plate even though I ordered for here. Food from the bag. The level of this chain has reached its end. It's better to close.

They were cooking a tiny piece of salmon for… 35!!! 35, Karl, minutes. To point out, thats not because of how many customers were they, it‘s just it was „cooking“ so long. DO NOT recommend it, dont waste your time there.

Food as always, tasty and quick. Will come back, one of the better options in the station

Unfortunately the fries I ordered were ice cold. I have complained about this. The employee said it would take 5 minutes for the new fries to be ready. All right, I waited. What didn't work at all: The cold fries in the display were not removed but the new fries were simply dumped on top. So I received a mix of cold and warm fries. Since I didn't have the time, I decided not to complain again. It's a shame, but dear North Sea, you should probably rely on quality management!

Ever since the remodel and the addition of kiosks orders are wrong. The place also seems grossly understaffed. I know what I ordered but when I paid in cash the guy seemed confused. Then he was replaced by another who got the order wrong. She told me they were giving me the kids fish in a groß portion and apologized for the wait but once on my train I'm looking at my food like why? They know people are actively leaving by foot or trains so they cannot come back to fix mistakes! I'm sitting here with three sauces but no pommes. I guess that works because I have no pommes sauce like o ordered but a delicious truffle mayo I didn't ask for that doesn't go with fish. I also ordered rösti but there is no dip. I do have an ice cold dish of some sort of salad I would never order which is in the same bag making the hot food cold. I also have an assortment of fish shapes as they were out of fish nuggets at 10:25am on a Wednesday. I had to take my receipt from a pile of others but even that doesn't reflect what I ordered nor what I received. Train is in motion and I cannot get back towards the station until late evening. So now what?

An unforgettable experience… but unfortunately in the worst possible way! The food was so dirty that I felt like I was taking part in a science experiment involving bacteria. The service? As if the employees had been punished and were taking their frustration out on the guests. If you are looking for a health adventure then this place is for you!”

The best fish restaurant in Germany. Yo can get a good discount if you have an app.

Order via screen. No thanks. Staff at the food counter were very nice and helpful. Fried potatoes are full of fat.

Unfortunately, after I paid, the waitress disappeared for so long that I had to continue to the train without getting my food.

After ordering at the self-service terminal, we were told that the meal would take about 20 minutes. Great at the train station where you wait for a train. Reversal should not be possible, the meal was already paid for. Instead, I was offered other fish on the spinach (cheaper compared to the salmon. 20 minutes should still be fine, I just have to eat a little quicker. So I agreed to wait. After 18 minutes I was told that it would take another 10 minutes. After I told them in a somewhat annoyed tone that I found that absurd, I was served half raw fish after 23 minutes. Impudence

Do you enjoy cold-to-the-touch fried fish sandwiches that take 20 minutes to prepare? You might like this then.

Order at the machine, not all of them work, which can only be suspected after repeated unsuccessful entries. The fish wasn't fresh, pressed together? And the potatoes were like rubber. You couldn't complete the order without sauce. I don't know any North Sea food like this. Absolutely bad and inferior. Rarely have such bad food been served.

Baked fish rolls were cold, potato wedges tasted like rancid fat and old. Once and not again!!!!

Just had a fish sandwich in the lovely dining area. Very clean and attentive staff. And it was delicious too

Taste: Bland Service: Cold I ordered a “large” box for an impressive €8. What I got wouldn't even feed my 5 year old son. Absolutely not recommended.

The language of the staff was difficult to understand, the matjes were delicious, the rolls were great!!! Pale and sticky!!! The backing apparently wasn't baked. Never again!

The worst North Sea in Germany and the most arrogant employees

On December 6th, 2024 I was on site around 9:15 a.m. I wanted to order something but the woman was not interested in her work and didn't want to serve me at all. I was the only customer on site instead of receiving my order. She told me to use the machine Taking it is quicker, she said, ..... well when I was at the machine, all 3 defective screens were completely black instead of accepting a simple order, I was completely ignored.... So they had none at all You could tell straight away that she was keen on her work. So you can completely forget about this North Sea.

Matjes rolls 5 stars, the brother with the long hair 10 stars 👑

The lady on Sunday evening treated me very unfriendly. I placed an order at the ordering machine, unfortunately no card payment was possible. I kindly pointed this out to her and received a sloppy answer. Customer friendliness was a flat 0!!!! I wanted to know where I could pay and she told me I wouldn't talk to them until it was their turn.

They didn't even deserve one point. Rude staff, long waiting times, constant putting off and in the end no apology but a send away after which precious time was wasted. Never again

Let's start with the ambience first, there is none. Rather simple and open to the main train station. The service is also not capable, despite asking whether the rolls were fresh and I only wanted fresh ones, there were outdated soft rolls and not a bit of crispy fish. I know from experience that these rolls are partly old news. A NO-GO! Inedible! If you want to eat well near the North Sea, then go to the Leine Center Laatzen. Never eat at the main station again 🤮

You should have a conversation with the staff about how to communicate with people.

Drinks OK, otherwise carelessly furnished

The staff is really lame. You need a total of 10 minutes for 2 people.

Super delicious fried fish baguettes. Even without remoulade if desired. Perfect. But brutally overrun. 2 overwhelmed waitresses. Amex credit card is not accepted. Nowhere to see which cards are accepted. There is still a lot of room for improvement here.

Pollock rolls are what you call something where there is more egg. When asked if it is normal, the answer is yes, it is normal because you get egg rolls at North Sea. Just like the fried fish raw fish more than ice cold rolls hard salad dry and old not freshly prepared. When I spoke to the employees, there was no answer and I was just hit on, never recommended again for almost €10!

I almost never rate with one star. But this branch deserves it. Today was the first time here where you can order at a terminal. It wasn't like that before. An unfriendly employee started off telling me (seriously) that I had to clear the area and read my order number on a screen to the right. I'm actually friendly towards strangers. Especially people work in retail and/or the catering industry. So far so good. Then my meal was ready and 2 of the 6 nuggets were missing and the second sauce was also wrong. Because of the sauce, she said that it was available with the salad, to which I replied that it was available for sale individually in her terminal. She then brought me the right sauce and then mumbled something into her non-existent beard. I then went back to the terminal to see if I had made a mistake about the amount of nuggets. Oh. Nope. I didn't. She also said that I had ordered something else. I asked her to step in front of the counter to take a look for herself. And even then, the branch management that had since joined had to agree with me. She also apologized nicely. Nothing came from the employee. It's a shame that customers are treated like this. I also don't accept that she's having a bad day. This doesn't belong at work and, above all, it's not appropriate to behave like this towards customers. Oh right. The food was semi-warm and had probably been on display for a while. Thanks for nothing.