Nava's Imbiss in Ritterhude

Excellent service and the food was superb.

We were there for dinner with 8 adults and 3 children. The food was mostly okay, but very expensive. Charging €18.90 for a plate of pasta with sauce and dry chicken is outrageous. Hence the 2 stars. The service deserves 0 stars; it was abysmal. I have never experienced such poor service! We arrived at most 5 minutes later than expected, were immediately given a menu, and told to decide quickly. At that point, I should have said: I'll take my time choosing my food! Creating such a fuss is completely unnecessary. The server was in a terrible mood the entire time and incredibly unfriendly... I've never experienced anything like it. No one came to our table to ask if we needed anything else or if everything was alright. We also wanted dessert. But after waiting almost 30 minutes and not even having started preparing it when we asked, we canceled the dessert and left. Too bad, I can make an ice cream cone at home pretty quickly. And on top of that, the kids were coughing so much because of the strange air inside. As soon as we got back outside, they stopped coughing.

We used to eat there very often. You could never really complain about the food. The value for money and the selection of dishes were also good. The restaurant was usually quite full. Perhaps that's why the service has declined a bit over time. The staff sometimes seem a little rushed and therefore unfriendly. My main criticism, however, is why we no longer go there: The restaurant seems to have become a real hotspot for dog lovers. Where there used to be just one small dog sitting under the table (which was still acceptable), over time there were more and more dogs, some of which didn't just sit quietly under the table, but sometimes begged and barked. I've also seen dogs being fed from the table. I really have nothing against dog lovers, but when I go to a nice public restaurant, I don't want to be surrounded by so many dogs. Well, I suppose that's the decision a restaurant owner has to make: either do without the dog lovers or those who prefer to eat without dogs.