Napoli Pizza Gießen in Gießen

I have ordered pizza from you many times and have always been satisfied. Unfortunately, this was the second time that there was a long hair in my pizza. From now on, I will never order from you again and I will never recommend it to anyone.

The delivery people smoke in the car they use to deliver the food. I've been able to watch this a total of three times now. You couldn't imagine...

My stepdaughter wanted to buy us a family pizza and seemed to have had a good experience with this place. But I don't find it. First of all, something that is a matter of taste: the pizza was way too thick. 3 times as thick as a normal pizza. But what I really complain about is that the pizza was far dry. Also way too little topping. Of course, this is how you save the most money. The pizza arrived cut and exactly where the cuts were made there was half a cm on each side without any toppings or sauce. The pizza is only good for draining someone. Rip off for me.

The pizza tasted very burnt and the dough was too thin for me personally. Unfortunately there was very little cheese on it and the tomato sauce was too sweet for me. I thought the vegetable topping was good and the service too.

I ordered through Lieferando, it took 45 minutes, it was written, but it took 1.5 hours, that was understandable for Saturday, but the food was almost cold when it got here, that was very annoying when you have to wait so long for a sheet of pizza even though it was still hot!!!

I have never used such an inept delivery service in my life. It starts with Napoli unfortunately being completely unable to use Lieferando. They do not use live tracking and always state the expected delivery time as 60 minutes, regardless of how long it actually takes. Sometimes the driver is 30 minutes earlier, sometimes he is 30 minutes later. When the driver drives off, Napoli doesn't trigger it either; the food is still being prepared in Lieferando, but the driver is already there. When my food was once again extremely late today, I called to ask and Napoli simply cheekily claimed that I had given the wrong phone number. However, that is simply a lie; the correct telephone number is on the receipt. Then the driver suddenly said he had called, but I didn't answer. This is also a complete blatant lie, my call logs show that no calls came in. When the food finally came it was completely cold and the driver continued to lie and became extremely bold. I was told "I'm not the switchboard operator" after I had proven beyond doubt that I simply wasn't getting any calls. It couldn't be worse

NO RECOMMENDATION!! - the restaurant delivered the wrong food. - poor quality of the food. After contacting the restaurant and describing the problem, I was brushed off on the phone and lied to about informing the manager that the correct product would be delivered. After 20 minutes I called again because the agreed callback was not made. On the phone I was told that he didn't know what to do and didn't appear to have contacted the manager. Afterwards I was told that it was my fault that the wrong food was delivered. The employee showed no insight or willingness to help. As a result, I was stuck with my money and we were forced to eat the greasy and not tasty product. If the food had at least been well prepared, the error of incorrect delivery could have been forgiven. Unfortunately, the food was ultimately thrown away due to it being inedible. Furthermore, out of 14 chillie cheese nuggets, only 2 nuggets were filled. The others were empty breading casings (probably fried too long so the filling leaked out). Bad service can be excused by good food, but neither the service nor the food in this restaurant can be recommended!

Ordered food. Received the same thing twice even though I ordered something else. Was cheated out of 10 euros in change and after calling several times there was no insight... never order there again!!!

Our first choice for delicious takeaway or delivery food for years! At Napoli it's always delicious - fresh ingredients, great quality and authentic taste. The service is super reliable and friendly. Absolutely recommended!” Best pizzeria in Giessen!!

In order to counteract the hangover after a good New Year's Eve party, we ordered 2 pizzas of our choice today. After 2 hours of hungry waiting, they arrived lukewarm and the garlic sauce we bought with them was forgotten, instead there was a measly side salad with a lot of iceberg lettuce, half a slice of tomato and a slice of cucumber. The dressing seemed like store bought yes! Yogurt dressing. On one of the two pizzas there were 2 cloves of chopped garlic spread over 2 pieces, even though we hadn't ordered it at all. The other pizza was so burnt on the edge that you hardly wanted to eat it. Fortunately, the inside of the pizza was still quite edible, but anything but tasty. At least the delivery driver was very friendly and refunded us the €2.50 for the forgotten garlic sauce.

Ordered two of the same burgers and got two different sizes. The fries were very dark and dry, you could think they were fried for the second time. Schnitzel was very dry. In response to our "suggestion" over the phone, a €5 voucher was offered for the next order, ridiculous!

We ordered through Lieferando for €60. There was no tomato sauce on the pizza, just cheese 💀💀💀💀💀💀

Food & service were top. Ambience was non-existent as it was in the back yard. The parking space for eating had to be enough.

Despite Lieferando's transmission errors (requests for changes), the employees were very accommodating and made a pizza from scratch. The pizzas were very tasty and were delivered on time! All in one: good taste and top service!

I ordered cream schnitzel. Unfortunately the chicken schnitzel was completely burnt and tasted that way. I'm very disappointed!

I ordered a family pizza today. You had to look for ham and salami on the pizza and the peppers we ordered weren't even on it. She was also cold. I then called to complain and out of interest asked if they could deliver a new one. The answer: “Yes, um, we have a lot to do right now, but we'd like to take the old pizza with us. 🫣😨 without words!!!

Simply the tastiest and best salad 👍👍👍👍👍

Completely missing the topic of the store

The delivery person was nice, but the pizza was really bottomless, only Aydin's Grill had such dirt, not even a slice of pepperoni per pizza slice. Instead of this family pizza, I would rather eat a brick, which is also dry and without toppings

We ordered a family pizza at around 6:30 p.m., which didn't arrive until around 8 p.m. - and incomplete at that. The kebab pizza was supposed to come with yogurt dressing, but came without it. When we called and asked why that was, we were told that dressing was supposed to be included, which obviously wasn't the case. This isn't the first time something is missing from our orders. Sometimes the salad is missing, sometimes the dressing, sometimes the drinks. I'm really starting to have enough. I'm tired of these constant errors and can't recommend this delivery service.

Whenever we ordered something, they brought us one less item even though they charged full price. Last time there wasn't the salad and this time there was the special sauce, which we had repeated several times, please don't forget that. After one and a half st you bring it wrong.

Disgraceful service and disastrous experience! I ordered a pizza with yogurt dressing, which was delivered 1.5 hours late. Not only was the order incomplete - the dressing was missing - but when I called the restaurant I was assured it would be sent on. I've been sitting here for 30 minutes now, with a cold pizza in front of me and still waiting for the dressing. When I called a second time to ask, I was yelled at on the phone! I was actually told, “What should I do if your pizza is cold?” There is no discussion, I have rarely experienced such unfriendliness. The entire service was an absolute disaster. If you value friendliness and punctuality, you should definitely not order here! Absolutely not recommended!

Pizzas are really good and for everyone who doesn't check it out because they don't read Lieferando properly. Traditional pizza is made with thin dough. Maybe you should take a look at what you order 😅 Delivery is always quick too 👌🏻

Always satisfied. We have already ordered several times from Napoli Pizza and most of them were even delivered on time, especially when pre-ordered online. We particularly like that the base of the 33 cm pizza is nice and thin. The amount of toppings also fits the pizza. We are always satisfied when we order pizza trays for larger groups.

We ordered a family pizza with 2 extra garlic sauces, paid for it and received no extra sauces and the delivery service said: I can only deliver what is given to me.

I ordered cheese nachos, mozzarella sticks and chocolate cake in the evening. You could hardly eat the cheese nachos, they were almost porridge, and I got chicken nuggets instead of mozzarella sticks. I'm a vegetarian. I called them and they were so unbelievably unfriendly. I'm super disappointed.

Everything is great! Family pizza was delicious and juicy!!!

The salad is uniquely good and unsurpassed 👍👍👍👍👍

Pizza was delivered and I forgot the sauces. Next time I'll order somewhere else

Ordered pizza again today! A spaghetti pizza and a gyro pizza. So delicious! Always super good. No matter what you order... never been disappointed! Delivery was also great and the pizza 🍕 was still warm. Keep it up!!!!! You are the best!!!!! Price performance top! Thanks!

The order was given to me in 45 minutes and arrived after about 80 minutes. I can still live with that. What was worse was the quality of the food. The fries were totally dry and lukewarm. You might think they've already been fried. The schnitzel was just as dry and very dark fried or deep fried. The burgers were also below average. Sure, you can't expect anything special with such a huge menu, but there are also good ready-made products. The pizza was still ok. It's a real shame, the price seems cheap at first glance, but for this quality it's 55 Euros for 4 dishes are too much.

Pizza is dry, sticky somehow not fresh and crunchy and also quite weak taste. I ordered tiramisu and received a kind of cake. NEVER GO THERE AGAIN

Ordering was very friendly, delivery was quick and the food was fresh and delicious!

Best food!!! Super fast 😻😻😻😻😻 My girls and I love Napoli <3333 Price performance, totally consistent!!

Waited 2 hours for food and she looks like this

They work very slowly, after an hour the pizza was not delivered and the taste of the pizza was very bad

Very quick and very tasty, I am always satisfied

Tortellini Rey are very tasty. At lunchtime you also get a small salad. Fine. It was also finished very quickly.

Food is well! Employees very unfriendly and unprofessional! Fast delivery

My favorite delivery pizzeria - "Napoli always works". In terms of taste, the pizzas are impeccable, value for money is right, and delivery is usually very quick. And to counter the negative reviews: The 33cm “traditional” pizza should be so thin. Traditional Italian, thin, crispy base. The normal pizzas are pan pizzas with average dough thickness.

I ordered two pizzas for home. The edges of both pizzas were so burnt. One had the ham too and the salami too

The party pizza has lost its quality. The topping is so poor for just under €21, the topping you get on it is really thin. The ham or salami can occasionally be found on the cut pieces. Not recommended at the moment.

I ordered a pizza online, it was tasty but extra salty

Fries have no taste. Cold after a few seconds.

Fries probably fried too long. Schnitzel with cream sauce... the sauce was anything but a cream sauce. Was it reddish and the schnitzel without breading and rubbed with curry? Why? Is it because I chose chicken? Didn't taste good and therefore didn't eat it. Unfortunately there is no category for pizza in the app?! I won't order there again but at least the driver was very, very nice!

The pizza was inedible. Once and never again. I've never eaten such bad pizza. 3/4 of the pizza went straight into the bin.

Food was cold and arrived over half an hour late, not even an apology

Everything they have is simply delicious and at a fair price.

Biggest mess. The order arrives late, no one calls or reports, the driver calls once and says that he can't find the clear and clear address and then turns off his cell phone and can't be reached so that I have to look for him half a kilometer and then he just chills there in the car and looks out the window 6 streets away. I requested extra cutlery and wrote a note saying that the cutlery should not be forgotten and what was forgotten? THE CUTLERY!? Then he grins at me and says someone will bring cutlery soon. Of course the guy doesn't come until after half an hour and then you can imagine what it tasted like.

Tasty and uncomplicated. We ordered the pizza on site and took it with us. Price-performance ratio is right. And I think it's one of the best pizzas in Giessen.

I think the food is absolutely okay if you don't feel like or have the time to cook yourself. But above all, I really enjoy ordering here because it's super punctual and the drivers are really nice... Price-performance ratio is just right here. Thank you very much and always happy 🤩

The food is a disaster...Never again!!!

Your pizza delivery guy rang me awake at midnight yesterday and I didn't order from them. Turns out he swapped the names. There's no point ringing people awake at midnight! Especially by ringing the bell four times (!) for a long time.

The pizza isn't the best in town, but the price-performance ratio is very good. Every now and then the communication on the phone doesn't work (I once got 2 pizzas instead of 2 sheets of pizza), then the bill was missing, but overall you can order well. Delivery is often earlier than expected, the food comes hot and tastes good.

Ordered via Lieferanto at 7:13 p.m. Two pizzas. Delivery came at 9:16 p.m. Pizzas were cold. Hunger drove it down. In the meantime I called the pizzeria. After politely asking when the pizzas would finally arrive, I received a rude answer. We will never order from this pizzeria (if you can even use that term for this place) again. Service, friendliness and quality are apparently a foreign word there. catastrophe

Very bad too late and everything cold

Very disappointed! Delivery took a very long time for us. The food was therefore ice cold. On the phone we were promised a discount for the next order as compensation. Now we wanted to order something again, but the promised discount wasn't there. Nobody knew...

It's been a long time since we've ordered from Napoli. Unfortunately I have to say I haven't had such bad pizza in a long time. Even our children, who actually eat everything, barely finished the food. Both pizzas were very dry, fries were cold (they were delivered but they were extremely cold), salad was very warm and the hamburgers were soggy and unfortunately not lovingly made or not good in taste. -Now something positive The delivery was quick and the prices were also completely OK I'm sorry I've never had to write such a bad review.

With all the negative reviews, I “have to” leave a positive one. I ordered via Lieferando on New Year's Day and the pizza arrived 20 minutes earlier than stated, despite the distance. The quality wasn't exceptional, but as you would expect from a normal pizza and warm. For anyone who orders with several people or even for a party via Lieferando, I can only recommend calling the desired restaurant beforehand to ask how busy it is and whether a large order would be possible in a timely manner - saves hassle.

Pizza was cold when it arrived and took over 60 minutes Driver doesn't have enough change

I ordered 3 pizzas and 1 didn't come at all, the other came wrong and the third didn't taste good. Then we returned the wrong one and got another one (which was already missing). Both also arrived incorrectly. The name where to ring the bell said Leonie... He should have rung the bell for Leonard... In the end the delivery man had to guess where to ring the bell. Now let's see how incompetent you can be

Thin pizza and relatively few toppings for the extra charge (at Lieferando) if you order extra. But it tastes good and delivery works without any problems. Even though I don't have a doorbell, people always call as requested in the note. The only thing that's a shame is that at Lieferando you can choose a sauce for free. It never came, though. But small salads. I would prefer sauce but hey, I wouldn't deduct that from the rating. It's just good to know before you order.

Not only was it cold, it wasn't tasty either.

War sehr skeptisch dort zu bestellen wegen der schlechten Bewertung, aber bin super froh, dass ich es getan hab. Mein Essen kam 10min früher als ich es bei der Vorbestellung angegeben hab. Es war richtig warm bis heiß als es angekommen ist und super lecker👍

Leider eher enttäuschend. Viel Kräuterzeug drüber, ansonsten wenig gewürzt. Gemüse+Zwiebeln frisch. Krautsalat nicht selbstgemacht. Preis und Portionsgröße bei den meisten Sachen gut, müsste halt warm sein und schmecken, nicht nur satt machen. Der Lieferant war nicht sehr gesprächig, hat mich (deutschsprachig) glaub nicht so gut verstanden. Lieferdauer ca. 70min..okay wenn mans ankündigt und nicht 20min stehen lässt dass das Essen gleich da sein sollte.. Verpackung auch fragwürdig, warum aus Pappe wenn man dann Alu drum wickelt? Bei Pommes? Die waren dann leider seeehr labrig.

Schon seit Jahren gut in Gießen.

Lieferzeit immer okay, keine Verzögerung und essen schmeckt auch immer. Lasst euch von den anderen Bewertungen nicht abschrecken.

Bester Laden. Wenn selbst der Fahrer lieber beim BK Drive In bestellt und einem vorwirft man hätte ihn gefilmt. Save die Karre geklaut, der Murat.

Habe mehrmals bestellt. Die erste Bestellung war Top und überpünktluche Lieferung. Danach ging nur noch Berg ab. Es wurde das falsche Essen geliefert, beim nächsten mal fand der Fahrer trotz Navi nicht meine Adresse und das Essen kam eiskalt an. Die gestrige Bestellung war mies. Das Pizzabrot war ein Pizzakräcker mit dem man jemanden hätte erschlagen können, die Tortellini mit Schinken Käse Soße, naja, die Nudeln waren richtig aber die Soße schmeckte überhaupt nicht nach Schinken und Käse, die Burger gingen einigermaßen. Das einzige was man dort Essen kann ist die Familienpizza, die ist echt super. Pizza können die gut aber beim Rest kann ich mir nicht vorstellen das da ein gelernter Koch in der Küche steht.

Pizza war sehr trocken, teilweise verbrannt und nicht so wie in der Bestellung angegeben, geliefert. Überhaupt nicht zu empfehlen !!! 👎🏼

Pro: Niedriger Mindestbestellwert bei Lieferando (derzeit 15€). Anständige bis große Portionen. Neutral: Essen je nach Gericht gut bis mäßig. Lieferzeit erträglich, meist etwas weniger als die angegebene Stunde. Kontra: 2€ Liefergebühr, Kräuterbutter zu den Pizzabrötchen (6 Stück) zu wenig. 2x 20g fertig abgepackt, das könnte mehr sein und wenigstens umgefüllt um zumindest die Illusion von „hausgemacht" aufrecht zu erhalten. Fazit: Zu gebrauchen, wenn man gerade keine allzu hohen kulinarischen Ansprüche hat und der Hunger halt verhältnismäßig günstig weg muss.

Extrazutaten bei halben Pizza-Blechen zum vollen Preis. Zwei Bleche für 60€ ist schon dreist. Teig ist nicht lecker, schmeckt wie Fertigteig vom Discounter. Via App bestellen ist nutzlos weil alles teurer ist.

Wie immer super lecker Salat frisch Brot unglaublich und joghurt Soße perfekt abgeschmeckt

Die Pizza war in Ordnung. Allerdings wurde sie an eine Wohnung geliefert, in der ich seit 12 Jahre nicht mehr wohne, obwohl ich bei der Bestellung eine völlig andere Adresse inklusive Wegbeschreibung durchgegeben habe. Ich hatte aber auch schon beim Anruf das Gefühl, dass man mir nicht richtig zuhört, parallel wurden noch andere Gespräche geführt. Bei einer Bestellung von 5 Familienpizzen mit einem Belag bzw. zwei sogar nur Margherita (die 4 inklusiven Zutaten auf jeder Pizza wurden also nicht annähernd in Anspruch genommen), trotzdem 19,90€ pro Pizza zu berechnen, also insgesamt 99,50€, kann ich gerade noch verstehen. Dann aber noch 3€ Fahrtkosten draufzuschlagen, obwohl auf der Internetseite mit 0€ Lieferkosten geworben wird, stößt bei mir auf völliges Unverständnis. Auf Nachfrage hieß es, die Seite sei eben veraltet, daran könne man nichts ändern. Kundenservice geht echt anders!

Pizza ist gut, aber wenn man mit Liferando bestellt und eine Zeitangabe von 30-55 Minuten angegeben ist, dann sind 90 Minuten schon hart und wenn die Pizza dann noch eiskalt hier ankommt, natürlich eher uncool.

Haben Pizza bestellt. Lieferzeit war 60 min, die Pizza war dementsprechend trocken. Meine Empfehlung: Kann man machen, muss man aber nicht

Essen ist super lecker, der Feel Well Salat ist unser Favorit, die Pilze und das Dressing sind einfach der Hammer. Lieferzeit ist manchmal bis zu einer Stunde, was für Gießen normal ist, kann aber auch mal schneller gehen. Top.

Gute Pizza zum Abholen. Abholen ist auch die Empfehlung! Wir hatten uns auch früher über lange Lieferzeiten und deshalb kalte Pizzen geärgert. Deshalb holen wir jetzt ab. Frisch aus dem Ofen ist alles gut. Online bestellen über die Napoli-App gibt 15% Rabatt.

Die Pizzas sind ganz gut , burger und Pommes dass allerletzte . Da kann ich gleich bei MC gehen und bestellen ....Leute Leute... Handarbeit ist net euer Ding wohl

ich hab eine pizza Thunfisch klassiko für 8,90€ bestellt und ein partyblech bekommen ich musste 10 euro mehr bezahlen find ich nicht gut

Essen ist sehr gut, pünktliche Lieferung ,

Zwei mal bestellt zwei mal das falsche geliefert.

Habe immer bei Napoli bestellt und war immer sehr zufrieden. Aber heute kam mein Essen kalt bei mir an und mein Pizzabrot hat kalt auch nicht gut geschmeckt. Bin sehr enttäuscht 😞

Nicht mehr die Pizza wie damals. Sehr trocken und leicht verbrannt gewesen. Salat war besser gelungen.

Der Pizza Karton war total durchgeweicht und ich hab eine Pizza bestellt mit Knoblauch wo KEIN Knoblauch drauf war kann man essen aber ja

Leider kam die erste Bestellung falsch und zu spät an. Die Hälfte wurde vegetarisch bestellt und stattdessen wurde leider die komplette Pizza mit Schinken belegt. Dies hat außerdem über 80min gedauert, obwohl 50min angekündigt waren. Wir haben dann zwischenzeitlich angerufen und es wurde uns gesagt, dass sie "in den nächsten 15 Minuten" geliefert würde. Es hat dann nochmal 25min gedauert. Wir haben anschließend nochmal dort angerufen und um eine vegetarische Pizza gebeten. Diese sollte wieder in 15-20 min geliefert werden und kam eine Stunde später an. Dafür war die zweite Pizza besser und frischer. Insgesamt leider keine gute Erfahrung.

Bei Napoli gab es schon alles von zu früh geliefert , bis zu Adresse nicht verstanden und zwischendrin nochmal angerufen oder aber Stunden also mehr als zwei dauerte es bis dann endlich Mal die Bestellung kam . Am Telefon verstehen sie einen zwar aber hier ist man in der Zentrale und nicht etwa beim Lieferanten .

Wir hatten eine Familien Pizza Bestellt Eine Schinken Pizza Extra und Salat Napoli es war nicht Gut Im Salat Halbe Tomaten 🍅 und Halbe Schinken Scheiben

İch liebe diesen Laden es schmeckt Mega lecker die Lieferzeiten dauern auch nicht so lange telefonisch immer erreichbar und sehr sehr nette Leute immer wieder gerne wir bestellen öfters hier und Bombe💣🤌🏻