Miyummy Sushi & Grill in Bergisch Gladbach

Delivery came quickly and the delivery person was very friendly. Unfortunately, the beef in the noodles was tough and the last 2 pieces of a sushi roll had no filling at all. So not rolled well! We also got the wrong sushi once. We ordered the Osaka roll (salmon) and got tuna. Unfortunately, I don't like tuna that much.

Unfortunately I have to say that it has diminished significantly. Waited 40 minutes despite reservation. Food was forgotten. And the most important thing: meat is good, sushi is not good. Way too thick, too much rice, like it was made by an amateur. That was completely different six months ago.

I rarely write negative reviews but in this case I would like to share my opinion because I would strongly advise against this restaurant. The two of us were here on November 5th, 2024 and had the all-you-can-eat for 30 euros each and a drink each. First the positive points: -good and fast service -Interior design quite attractive Negative points: -Low selection (but that doesn't necessarily have to be bad) -Sushi tastes very below average. And I don't mean in comparison to a 150 euro menu in Shinjuku, but in comparison to run-of-the-mill offers in Germany that are comparable in price. I've eaten better sushi for 10 euros in shopping malls. The rice was very dry and (presumably) of poor quality. I also think the fish wasn't very expensive and tasted very poor. Overall, the sushi falls somewhere between Aldi sushi from the refrigerated counter and the aforementioned cheap sushi from the shopping mall. -The warm dishes were mostly dripping with fat. Some of them were burned. -Even the fried noodles tasted pretty bland. Again, any noodle box from the mall is more recommended. Overall, I'm surprised at the many positive comments here. Cologne is right around the corner. Have people never eaten sushi in their lives? I wouldn't even find the food here acceptable for 10 euros, let alone 30. I really don't think I'm a particularly good cook, but I think I could teach the chefs here something. For anyone thinking about eating out here, I recommend the McDonalds nearby instead. Only costs a third and tastes at least twice as good.

Pay attention to the lettuce leaves as they could contain aphids. Otherwise you can eat everything except the tuna. Always tastes weird.

Food was okay, but the place as a whole seemed rancid. Bench broken, entrance dirty, toilet area hadn't been cleaned for a long time, no towels, hand dryer wasn't connected. The food was served by an annoying robot with a squeaky voice, and all the bowls we brought down stuck to each other. Dishes were put together, which was rather inconvenient for one of us who was vegetarian. Had a completely different impression from the reviews and pictures. It's a shame because the concept was good and the food was actually tasty.

It's best to go somewhere else for sushi! Unfortunately it doesn't taste good at all anymore. Sushi rice totally bland. Shrimp and beef are extremely well fried, so that the things are really inedible. The mussels were old and tasted bitter. We complained to the waiters several times about the food. No apology, no accommodation. The full price had to be paid and we had to pay for the things left behind that we couldn't eat because they were so inedible. Personally, I think that if the guest has something to complain about and has done so several times, they should at least address it. It's a real shame because the food here used to be really good. Unfortunately we will never come back.

Always very friendly and very tasty. Fast processing after ordering

Super tasty but the service could be better

Great food, great service, just great 👍🏼

Food is great, not many choices but high quality. The robot is definitely a plus. Decorations are okay, the restaurant is a little dark.

There's nothing to complain about here! Delicious sushi, a great selection in a pleasant atmosphere. The service alone (a robot on wheels in the shape of a cat that talks) is worth a visit.

Cozy place with very good sushi. The service is very friendly and the food is delicious.

Excellent restaurant, very good food and well prepared!

The food was far from our expectations. Was recommended by a work colleague. He no longer works in the company, otherwise I would have asked him more about his tastes. Grilled tofu was black, all dishes had the same sauce. Service was good, the waitress was friendly and helpful. A plus there. The robot is a gimmick, it was funny. Pictures on the internet of the ambience: you can't even get to the nice seating at the back. You sit normally at the table.

No card payment possible. That's why we couldn't go out to eat.

We were there on Friday. I'm unsure how to describe this bad experience. First the food was good. The selection at AYCE is rather modest compared to other restaurants. Especially with sushi. You order almost in the traditional way using a tab. There's nothing unusual about that. However, deliveries are made by robot. If you're lucky. We had a table and it didn't work out so well. We had to get up to take our things down. And if we were too slow he would wake us up again. When asked about our problem, the staff reacted annoyed and explained that we were sitting at the wrong table. We didn't choose it ourselves, we were put there, so we were slightly confused. In general I found the staff to be extremely unfriendly. They were annoyed and obviously didn't want to have anything to do with the guests. As we walked past, our orders were thrown onto the table. The robot didn't work. That is not possible!!! We also had a wonderful ambience, accompanied by the gentle tones of a drill. That's what everyone wants at a cozy dinner with friends. Dear people, something like this can happen when you have construction work. But honestly, we reserved in advance. It would have been fair to mention that so we would have had a chance to say no. And it's nice that your toilet cleans, but standing in the water when you have to go there is very unpleasant. And you can't get rid of dirt if you just flood the floor, because it then collects in the corners. So I'm sorry! 30€ for AYCE is quite expensive anyway, but it wasn't worth it!!!! So no recommendation

The service was consistently very unfriendly. The technology failed across the board, and unfortunately the service was unable to compensate. Individual wishes could not or would not be fulfilled. The whole thing was then commented on in an unfriendly manner. The toilets were flooded and the dirt collected in the corners. We were there last time.

We always enjoy eating there. Unfortunately, when ordering via tablet, dishes often get lost or never arrive

Today was the first time there but also the last time. Unfortunately, fish was inedible. Shrimp skewer tasted strongly of fish and smelled the same. The same with butterfish and the large shrimps. I haven't eaten anything like that yet. The other things were OK

All you can eat... it was nothing. Next time I'll order from the menu again

Food was great. Only the service robot surprised me a bit

Good food and quick and friendly service. The atmosphere is great as well. There is a front room with a serving robot and a more quiet back room with a fish pond. The food including the sushi is good. The only complaints would be the rather fatty sesame balls that didn't taste much like the red bean paste in them and that most dishes were brought with the same sauce.

Modern sushi restaurant. You order via a tablet at the table, 5 dishes per person every 10 minutes. The food is brought by a moving robot that meows and talks to you 😃 We liked it very much and the price was ok too. I was only able to take pictures of the dessert.

We ate here on a Sunday lunch, it was delicious. However, in our opinion the weekend price is too expensive for the selection.

Super tasty, great selection. I would eat out again and again

The food was very tasty and I would like to come back. A small suggestion, it would be very nice if the robot that brings the food had its screen cleaned more often. That didn't look nice...

Food very good, friendly service, gladly again.

Sushi is delicious, the drinks are too expensive, the cleanliness of the operating robot leaves a lot to be desired (maybe go over it with a cloth more often, especially the display is dirty) otherwise everything is fine

You can easily take advantage of the AYCE on site. We won't be ordering there anymore. The maki have become super small, the boxes don't look fresh but rather prepared. Then it's better to increase the prices, but leave the normal size and quality.

The food is absolutely incredible and the robot service is adorable. For the amount you pay for all you can eat, its worth its weight in gold. I cannot recommend it more

Very cozy atmosphere and great food. Here we order the food via tablet and are served by a moving robot 🤖

Very nice all-you-can-eat experience, tasty fish, and cute robo-waiter :)

Everything is always great. Best sushi in Bergisxh Gladbach. Great concept

Newfangled sushi restaurant with tabled ordering process and robot service. It was fun and especially the children had fun. I was very skeptical before visiting the restaurant and was afraid that I would leave there hungry (it was my first visit to a sushi shop) but I have to say, it was very tasty and I was full. We chose all - all you can eat - for 32 euros per person, which I found quite expensive but it was still a very positive experience.

A great experience. Ordering via tablet, food delivery by the Cat robot - and the human service is also extremely friendly. Not to mention delicious food - just great!

We always only ordered for pickup. This time we had dinner there and it was just a great girls' evening. Sushi was perfect and Service really nice. We felt completely comfortable and really made use of the 3 hours we were allowed to order and eat. Prices are also totally reasonable. We'd love to come back, whether to eat there or order and pick up.

We had to wait 1 1/2 hours for the food and then one thing was wrong. Of course they wanted to remake this wrong one but my stomach was on the floor

Unfortunately the ambience does not correspond to the photo! Uncomfortable and due to orders from Lieferando or other providers, there are boxes etc. lying around in the middle of the store. Anything but comfortable. The food is good, even if I think it's way too expensive! There are better offers for Suhsi in BGL

All you can eat for €30 per person is not justified

Service with an interesting robot. Festival System. They serve 15 dishes every 10 minutes as desired. 30 euros per person with shrimp, lamb, beef filet mignon, eel. Lots of abundance. Excellent value for money

Very tasty food, great atmosphere and definitely worth a visit!!! We were all thrilled and would love to come back.

We ordered food and it was delivered very quickly. One sushi, one gyoza and one pasta. Both came fresh and were super tasty. The noodles were perfectly warm and seasoned very tasty. We would order there again and again!

Every dish is available there to take away!

very nice people, food tastes fabulous.

The food tastes good, compared to other restaurants it tasted a little better. The service is okay, sometimes the wrong things were given and then taken back. The robot is super cool, but some of the guests didn't fully understand how it works. Depending on where you sit, the atmosphere is good to very good.

Starters and main courses great; Large selection. The desserts have room for improvement. Service brings food, but does not clear away empty bowls. 🙄

Very tasty and fresh sushi. Everything else about the food was great too & the staff was friendly. We'd love to come back :)

The children were very enthusiastic about the robot. The food is beautifully prepared and tastes fantastic. The prices are reasonable.

Very tasty food. Service very friendly and accommodating. Atmosphere okay. Unfortunately prices are very high. Unfortunately, toilets have never been really clean and are rather dirty.

The sushi was mediocre, wasabi was completely missing. The fried things were extremely greasy. Likewise the udon noodles. These were also very spicy and the “vegetables” only consisted of onions and carrots. We weren't satisfied. Only the supplier was super nice. A pity!

After eating I had the last stomach ache of my life at night. Who knows how old the duck was 😒😒😒😒

We ate there for the first time yesterday and, despite the overall package being quite harmonious, we wouldn't come back. The food was good, but we have definitely had better all u can eat's. You have a total of 12 rounds in 2 1/2 hours in which each person can choose 5 things per round. After each order you have to wait 10 minutes before you can order again. We sometimes had to wait a long time for certain things because they were prepared at different "stations" in the restaurant, so we sometimes had the next round until parts from the first arrived. Everything tasted good but the selection was quite limited for an all u can eat. You've probably already read this on the map online beforehand, but when you get there, if you want to try something different, you're quite limited. Especially if you don't like sushi or if, like us, you don't want the main portion to consist of it. The selection of sushi was very extensive, the rest was rather semi. The service was nice if a bit overwhelmed. Drinks came quite quickly, orders sometimes quickly sometimes not depending on the selection. The ambience was actually one of the reasons we chose this restaurant as the pictures looked spectacular. The back area is also equipped with the classic Japanese zatakus. In the middle is the “koi area” shown in the pictures. In the front area there are normal chairs with tables and the bar. We sat in the back area and were very disappointed. Everything seemed dark and gloomy instead of bright and inviting. The pictures are correct, but they are lit differently than in reality. Our table is stuck and under the table there is probably still a collection of chopsticks that the previous owners dropped. But the worst thing was the so-called koi pond. The koi all swam on the surface of the water, gasping. The pool had neither lighting nor a proper pump. So the poor animals were swimming in complete darkness in the middle of murky water. If you know anything about koi, you know that swimming on the surface is a sign that the fish cannot get oxygen from the water or that there may be other causes (ammonia poisoning, etc.). When we asked about the status of the animals, an employee explained that the boss said the filter had only been replaced today... as if that would explain the situation. We weren't the only guests looking at the fish either. Almost everyone in the back area speculates about the conditions of keeping and the condition of the animals. If you want to incorporate something like this into your ambience, then you should also make sure that it happens under the right conditions. Very unfortunate and bad for the poor fish. The toilets were ok, although one was broken and was leaking so much water that there was toilet water in the cubicle next to it. There are a few parking spaces directly in front of the restaurant, otherwise you can park along the street next to the restaurant and walk a few meters. So basically it was ok and nice to eat at Zataku once, but ultimately not so special that we would go there again.

Super delicious food. We were there over lunch and took advantage of the all-you-can-eat offer.

Lecker essen, Immer super freundlich & entgegenkommend. Super Laden!

Wir haben sehr gut Sushi gegessen, das Essen kam sehr schnell der Roboter liefert kompetent schnell und sicher die Getränke und das Essen Punkt und man glaubt es nicht er singt auch zu Geburtstagen happy birthday. Hat uns sehr gut gefallen und geschmeckt kommen gerne wieder wenn wir wieder hier sind.

Essen war in Ordnung, obwohl der Rinderfiletspieß furchtbar zäh war. Der Service war hoffnungslos überfordert. Teilweise kam Essen an unseren Tisch was nicht bestellt war und bestellte Gerichte kamen gar nicht erst bei uns an. Der Fußboden war ziemlich schmutzig und es lagen Essensreste und gebrauchte Servietten auf dem Boden. Das Personal lief immer wieder daran vorbei und teilweise auch darauf herum ohne sich darum zu kümmern. Eine Dame (Gast) rutsche sogar darauf aus und sprach das Personal auch diesbezüglich an, was aber niemanden wirklich interessiert hat.

Hier komme ich immer wieder gern,ein tolles Lokal mit leckerem,gut gerolltem und frischem Sushi. Auch der restliche Teil des Angebotenem ist super. Preislich hat es ordentlich angezogen und an manchen Tagen merkt man am Service,das das Lokal sehr gut besucht ist. Dennoch Daumen hoch und einen Besuch wert.

Essen ziemlich gut und wurde von dem netten Kellner Sercan auch gut serviert. Absolut empfehlenswert!

Das Essen ist gut. Leider gibt es kaum Parkplatz Möglichkeiten. Und da sich der Service aus einer Mischung von Tablet, Bedienung und Roboter aufteilt. Ist es leider etwas unpersönlich und unübersichtlich. Vor allem aber ist es sehr teuer. Für zwei Personen locker 80 Euro ist einfach viel zu viel.

Tolle Location und tolles Erlebnis mit der Roboter unterstützten Bedienung. Leider kommt zum abkassieren nicht die eigentliche Bedienung. Wir haben unserer Bedienung das Trinkgeld persönlich gegeben, diese sagte uns, dass das Trinkgeld sonst nie bei denen ankommt. Schade, denn die Jungs und Mädels machen einen tollen Job und haben das Trinkgeld mehr als verdient. Sich das Trinkgeld beim kassieren in die eigene Tasche stecken finde ich sehr unfair. Wir kommen zwar wieder aber Trinkgeld wird beim kassieren keins gegeben, nur persönlich bei der Bedienung!

Super gutes Restaurant, mega gutes Essen und tolles Ambiente. Leider war es heute Rappel voll, wodurch die Servicekräfte (verständlicher Weise) etwas ins Schwimmen geraten sind. Normalerweise haben sie dort auch einen Bewirtungsroboter, welcher diesmal aber nicht an alle Tische kam, da es so voll war, das große Tische gesplittet wurden. Essen war wie oben geschrieben bombastisch und super frisch. Sehr gerne bald wieder 🥰

Wir waren an einem Feiertag Abends dort essen und haben das All you can eat Angebot genutzt. Es war extrem voll und die Küche und der Service sind absolut nicht hinterher gekommen. Das Basic Sushi war gut und wurde relativ schnell gebracht. Viele andere Sachen waren leider häufig kalt (obwohl es warme Speisen sein sollten) oder haben wirklich sehr lange (mehrfach über 20min) gebraucht. Manche Gerichte wie z.b die Rinder Ramen haben leider nach nichts geschmeckt und waren auch noch fast kalt. Ein Großteil der Produkte waren sichtbar TK Produkte, was für mich grundsätzlich ok ist aber wie man TK Produkte versauen kann, ist mir echt schleierhaft. Der Service war absolut überfordert von den ganzen Beschwerden über die Küche und konnte selbst nichts dran ändern. An Tagen wo das Restaurant leerer ist, kann ich mir vorstellen, dass die Qualität etwas besser ist aber insgesamt bewegt man sich hier im eher Massengeschäft anstatt qualitative und leckere Lebensmittel zu erhalten.

Essen war super lecker. Wir hatten das all you can eat Buffet. Super Auswahl und wirklich reichlich. Beim Service ist noch etwas Luft nach oben. Aber wir waren am Samstag da und der Laden war wirklich sehr sehr voll. Da war es etwas wuselig und das Personal hatte etwas zu kämpfen. Aber auch wenn nicht alles glatt lief eine klare Empfehlung von mir. Aber auf jeden Fall am Wochenende vorbestellen! Zeit sollte man da ja haben - oder sich nehmen - denn es ist wirklich auch eine sehr gemütliche Location.

Wie waren das erste Mal da und kommen gern wieder. Unter der Woche mittags ist es sehr angenehm, nicht zu voll und das Essen kam schnell. Wie essen kein Sushi und keinen Fisch, aber alles andere wurde ausgiebig probiert und für sehr lecker empfunden.

Ein richtig gutes japanisches Restaurant in unserer Nähe. Wir waren schon einige Male da und haben dort auch schon geholt. Alles immer top!!!

Das Miyummy Sushi & Grill liegt etwas außerhalb des Zentrums in Bergisch Gladbach, ist aber mit dem Auto sehr gut zu erreichen. Beim Essen erwartet die Gäste solides japanisches All-you-can-eat mit den gewohnten Gerichten. Im Gegensatz zur Konkurrenz verzichtet das Miyummy auf hausgemachte Limonaden, was ich schade finde. Umso mehr punktet das Restaurant mit einem guten Service, der einen durch einen Service-Roboter gleich auch das richtige Japan-Feeling vermittelt. Mein Fazit: Jederzeit gerne wieder!

Ich besuche ansonsten gerne Wirtshäuser bzw Brauhäuser mit Verzehr. Auf Empfehlung haben wir dieses Lokal aufgesucht. Als ich bemerkte, dass die Bestellung elektronisch über ein Tablet erfolgt und weiterhin ein Roboter mit einem Katzengesicht im Display miauent das Essen servierte, verließen mich alle etwaigen Wiederholungsmotivationen. Ich habe gerne mit dem Personal Kontakt, das macht unser geselliges Ausgehverhalten aus. Hightech, jetzt auch schon beim Essen, nööööö - will nicht!!!!

Wir lassen gerne liefern. Immer gleich gut und schnell !

Super freundlich und lecker. Bedient von einem Roboter der ebenfalls sehr freundlich war. Das ist eine Empfehlung.

Das Essen ist sehr empfehlenswert. Gerade das Sushi ist frisch und die übrigen Speisen, die für den Mittagstisch angeboten werden, waren sehr lecker. Wer gerne Sushi bzw. japanisches Essen isst, ist hier definitiv richtig. Der Service war auch sehr gut. Die Bedingung war sehr freundlich und zuvorkommend. Das Highlight ist der Roboter, der einem das Essen an den Tisch bringt. Das Ambiente war sehr schön eingerichtet. Auch die Musik schafft eine entspannte Atmosphäre und ist nicht nervig oder zu laut. Die einzige Kritik ist meines Erachtens, dass man das ein oder andere Sitzpolster ersetzen könnte.

Wirklich leckeres all you can eat Buffet mit Bestellung über ein Tablet. Nicht billig, aber seinen Preis wert. Ich war das erste Mal, aber sicher nicht das letzte Mal dort.

Unglaubliche Auswahl, super Ambiente und sehr freundliches Personal, machen es hier wirklich schwer Kritik zu finden. Alles war Perfekt. Preis-Leistungsverhältnis ist absolut herausragend. Hatte sehr selten so leckeres Essen.

Ich war dort mit meiner Familie essen und es war fantastisch.Das Essen war sehr lecker und das Personal war sehr nett.Das Restaurant ist weiter zu empfehlen.

Immer wieder tolles Essen, kompetenter Service und schöne Ambiente

Wir waren schon sehr häufig hier. Das Essen ist immer frisch und lecker, der Service einwandfrei.

Leider unter neuer Leitung, jetzt nicht mehr authentisch. Nudelgerichte wie vom Imbiss, total überfettet. Sehr unsauber. Angestellte unsauber, stehen vor der Tür rauchend, gehen dann direkt wieder in die Küche. Unter der alten Leitung top, jetzt nicht mehr. Das rettet auch kein Bedienroboter.

Essen war super lecker. Ambiente war auch toll, auch wenn wir leider nicht von den Katzen bedient wurden :( aber die Kellnerinnen waren auch ganz ok (damit meine ich super)

Die Küche ist nach zwischenzeitlichem Tief wieder auf hervorragendem Niveau.

Super Sushi und Japanische Spezialitäten! Immer wieder sehr lecker!

Bei meinem Besuch im Sushi-Restaurant wurde ich nicht enttäuscht. Das Angebot an Sushi ist vielfältig und die Qualität des Fisches war überdurchschnittlich gut. Besonders hervorzuheben ist die attraktive Präsentation der Teller. Das Ambiente des Restaurants ist angenehm, vielleicht nicht spektakulär, aber gemütlich. Der Service war zuvorkommend und professionell, was das Essen noch angenehmer gemacht hat. Insgesamt bietet das Restaurant ein gutes Preis-Leistungs-Verhältnis. Ein zuverlässiger Ort für Sushi-Liebhaber.

Ist und bleib mein absolutes lieblings Restaurant! Gehe dort sehr oft hin und bin immer mehr als zufrieden.

Sehr leckeres Essen, appetitlich und reichlich Der Service sehr freundlich und zuvorkommend Gehe auf jeden Fall gerne wieder hin ❤