McDonald's Restaurant in Dülmen

Clean... Staff but super slow, prefer to stand and chat instead of making an apple turnover and a coffee, even though there are no other customers there

Very clean McDonalds, friendly staff, clean toilets, food good and hot. Only the seating is a bit outdated. Enough parking spaces.

Unfortunately I have to agree with most of the opinions here. We only come here occasionally, but every time the fries are almost raw on the inside and almost inedible. At almost €4 for fries, you could leave them in the deep fryer a little longer, even if that means increased energy costs. A little food for thought: A visit from the health department is much more expensive for the company.

Whenever we get something and we usually pay 60 to 80 euros, if not more because we are always in a large group, something is missing or wrong. Then I usually have to go back and say something is missing or that is wrong. I get that, but the fuel and by the time I get to eat it's cold, etc. and no one pays me for that. There is always a lot of confusion at Mc in Dülmen.

It was empty, so I got the McEggs. It went quickly and tasted fresh. But the ambience, especially from the outside, is not that inviting

Standard McDonald's. As always, it took longer, as it should.

If you've seen one, you've seen them all!

Unbelievable!!!! Just waited 45 minutes in McDrive

Dirt and smell everywhere you look

1. The online, self order cashie didnt give me the receipt. I asked at the cashier place, the manager was there, and she was denying to offer help for 5 minutes. When she came to me, she didnt speak English, so she left me. A guy came up to me, and he told me, what number should I wait. 2. The display facing the customer was full of dust. It was like they didnt clean it for at least 2-3 weeks. When I showed it to the manager, she was upset. Not talking about how is she communicating with the employees. Shouting. All the time.

Probably due to moderate attendance, the burger was dry and had probably been sitting for a long time. The fries were also cold.

I compare this store to other McDonalds stores: The food in the drive-in was only lukewarm, the fries were barely salted and the "M" was slapped together so carelessly that it was only a sad shadow of how it was advertised on posters. The service was fine: good German language skills, professional handling. The parking lot and the drive-in are run down and uninviting because they are shabby and dirty. The exit tunnel and the parking lot, which is sealed off on all sides, make you feel like you're in a prison.

Unfortunately it was dirty, but the food came quickly. Also the toilets are not clean. The door was hanging loose. Too bad for some staff members who really do their best.

Standard mcdonalds items, nothing spectacular.

Beep Boop Beep Boop (got a trauma from beeping)

Really not a well run branch. There are always long waiting times when something is going on (10-15 minutes). The bags are packed randomly and not according to standard. It doesn't do much good if the fries come straight into the bag, the burgers then take another 10 minutes and the fries are then cold. After something was forgotten and I contacted McDonald's I was told that it would be forwarded and the franchisee would get in touch, that never happened. Apparently it doesn't seem to matter here. I don't really know that, in other branches you admit your mistakes and approach the customer, here you are simply ignored. Definitely better to stay away.

I rarely go to McDonald's, I don't know if it's always like that, but last time it took a long time, 30 minutes, until I was able to pick up the food.

A new employee was hired to work at the cash register. Which isn't a bad thing. But you should also teach him to say hello when someone wants to pay. It's very dirty, but the dirt isn't new, it's days old!

Thanks to the change, McDonald's now serves drive-thru longer, but it's fresh.

The staff at the drive Inn are easy to understand and friendly. Above all, you can get everything you order here, unlike in the MC in Haltern, there is usually something missing. I think the quality of the food is as specified. We have never received cold products here except for ice cream and drinks

Orders at Mc Drive are usually incomplete and the food is usually just thrown into the bag somehow.

I've never been to such a dirty McDonald's. Yesterday on Sunday September 8th it was well attended but not overcrowded and yet the food orders and distribution didn't work. There was chaos. And when I saw this unhygienic kitchen, I decided to go eat something opposite and avoid any possible food poisoning here.

Unfortunately you have to place the order electronically. The overcrowded collection stations were overflowing at all locations, including outside areas. It should be a nice break with the grandchild. That would be it too, unfortunately unpleasant. The toilet rooms resembled a garbage dump. Conclusion: Order MC Drive and then go to the playground. It's a shame, the McDonald's flair wasn't noticeable in the grandparents-grandchildren's combo!

Just stupid...expensive, everything tastes the same, drive in becomes a sit in...takes ages...addendum.....tried the widely advertised M yesterday...so sorry McDonalds...you have it In your test kitchen or wherever you cook something like that, you've only had one employee for what feels like 10 years??? No matter what you bring out... it all tastes the same... the sauce is again full of vinegar, sour, tastes like BigMäc. The last burger you ever made really well was the McFarmer... and that was 25 years ago. .sure ..system gastronomy is difficult...but does it have to be soooo boring and taste the same??? It was definitely my last visit...

Unfortunately, I have to agree with other reviewers: this McDonald's has nothing to do with a fast food store. Wait 30 minutes for fast food at least god knows they tried 👏🙏🏻

Last night I had to wait at the drive-in counter for 25 minutes until I got my food! Is this still fast food? There was nothing going on, neither in the store nor at the drive-in counter (5 cars in front of me). The others also had to wait so long. That was the last time I got something to eat there!

Unfortunately the burgers were cold again.

Unfriendly staff often forget something and you don't get a replacement.

We ate there. It's a nice McDonald's, kids have a climbing tower with a slide. Lots of seating options

What you can expect from McDonalds. Has nice toilets though

Unfortunately I only have to give one point in my rating. Unfortunately, the staff at the checkout doesn't understand German. They pretend to be the managing director. And then they call you a racist. That's what I found out today at MCDONALD'S Restaurant in Dülmen. Beautiful good day Werner

Don't order from them! I just had my order canceled and deleted from the app like it never existed. I ordered for 1215, and my order was canceled at 1157. If you don't deliver, stop lying to people and stealing from them. The worse place you can order food from. I have never seen anything like this, I have no means to get my money back...Thiefs! I want my money back €27.35 Don't order from them! My order was just canceled and deleted from the app as if it never existed. I ordered at 12:15pm and my order was canceled at 11:57am. If you don't deliver, stop lying and stealing from people. Worst place to order food from. I have never experienced anything like this, I have no way of getting my money back... thieves! I want my money back €27.35

Went there after a visit to the swimming pool. Even though it was empty, we had to wait a long time. Fries were soggy, cheese on the cheeseburger wasn't even melted, tables were super dirty. The overheard order in the McDrive parking lot was also interesting. Instead of the standard greeting "Welcome to McDonald's etc", a "What would you like?" came over the loudspeaker... which also reflects the service.

No table service. All places dirty. We were allowed to clean the table ourselves first.

Unfortunately I have to give one star 🤝 The people at the checkout don't understand a word of German, even if only a little bit. Then half of them forget sauces, drinks or an order is made twice for other customers, even though the customers have long been gone. Untrained operation. The fries are only half full and not even fully cooked! Everything is carelessly thrown into the bags so that it falls apart. Now to put it in plain English, the shop should be closed!!

Ordered from McDonalds with delivery to the table. My wife and I had to order separately because we wanted to use the same coupon in the app. While we were waiting for our food at the table, we could see that the employees were completely overwhelmed. And that even though there was little going on. There was also no visible system at work. Several orders also appeared to be incomplete. Several people had already complained to the employees. After an eternity my wife had her food brought to her. My order number was one after my wife's. There was no indication that my order was in progress. After a while I complained too. Apparently my order was forgotten. Since it was the second time in a short time that I had to wait forever for my food at this McDonalds, this was probably my last visit to Münsterstrasse. Hopefully something will change in the editing here soon. Then there is also a better rating.

The dirtiest and run-down McDonald's in the whole of Münsterland for years. Table service hasn't been available for years. Tables, benches and the floor are always dirty, sticky and littered with rubbish. You wait at least 20 minutes for your order. The employees don't care about cleanliness at all and are completely overwhelmed with everything. Even the return containers for the trays are overfilled and are not emptied. As a Dülmen resident, I now go to Haltern or Coesfeld to McDonald's, at least it's clean there and you get your food delivered to your table quickly and warm. Absolutely not recommended!

It's very dirty, it's superficially cleaned... corners are dirty, tables are very dirty... there was hair in the fries, unfortunately, unfortunately... it wasn't that nice to sit there.

Unfriendly staff and really bad cappuccino. No longer recommended. Completely unclean tables, floors and the summit clogged with feces toilets without trash cans, towels and disinfectant. The available staff disinterested.

Bad service! Waiting 50 mins for food when place was quiet. Asked for my money back they said no! Made my food order.. by the look of it they must of got my burger out of the dogs bowl staff was rude! If you want a few days off work with food poisoning this is your place to get it

We haven't been to McDonald's in Dülmen for a long time. But today's visit was a disaster. The employees were a bit overwhelmed (to put it nicely) the food was at least warm after we waited 20 minutes for our order for two people. But what was the very last thing was when I ordered an Iced Coffee Shake Choc but received it without coffee. When I complained about it, I was told that's just how it's done. It was just Mc Sunday ice cream with cream and ice cubes and a little chocolate sauce on top. I think the employees still have a lot to learn.

Unfortunately, McD is becoming increasingly run down here in Dülmen. I haven't eaten there for a long time because the toilets are a disgrace. Hygiene is different. But yesterday I had a Bigmac. Hunger drove it in. As always, somehow clapped together. I already know that. But the lettuce was already slightly brown in color. Accordingly, this part was slightly bitter. That is not how it works.

It's happened four times now that things were forgotten even though there really wasn't much going on. It works much better at other finals

Been there several times and each time forgot at least 2 things from the order. Today, for example, the two burgers from the menu. There wasn't even much going on in the store. Otherwise it's often the small burgers or nuggets. The store is unsuitable for larger orders, an absolute tragedy.

The slowest and most poorly prepared poppy seed I've ever been to. Due to the rush, the meat was undercooked! Been there three times, at different times. I do not recommend this particular poppy!

A McDonald's like many others. Nice outdoor seating.

Normal shop. Nothing special. Friendly staff and clean.

Very rarely do we manage to complete an order and it is usually wrong

Nice, tidy, modern McDonald's branch. Unfortunately, using the ordering machines is not for older citizens. Therefore only 4 stars for the service.

Very bad service! The staff is hopelessly overwhelmed! In the half hour that I waited to be able to order my menu, there were at least 6 complaints that something was missing, was packed incorrectly or that a menu wasn't even available despite the number being called! Fries would be placed in the holder 15 minutes in advance and served cold. 5 people were only busy making complaints or issuing the menu! Nobody had time to place new orders! My conclusion: This layer needs to be completely replaced!

Waited at the drive for a solid 9 minutes BEFORE I could even order anything. Then 5 more minutes at the window. Service: “I can’t help it.” The burger was at least lukewarm, which couldn't be said about the fries...

In between it was a really good McDonald's. Nice staff and the food was warm to hot (!). Nothing was forgotten when ordering and the waiting time was okay. Unfortunately, things have recently slowed down again. Some of the tables are dirty and the burgers and fries are (almost) cold. The staff also seems slightly overwhelmed. A pity.

Every time you want to get ice cream, the ice cream machine is always broken To be honest, they simply don't sell ice cream anymore

You wait a long time to order and pay for everything you ordered and when you get home you are surprised that there is no mayonnaise, which I find outrageous and very annoying

I'm just there and have been waiting 10 minutes for two Big Tasty Bacon. I got two burnt ones earlier.

No card payment possible, staff didn't know the prices, you can save money. Gone without eating.

Fast and good, but only in the drive-thru...

Ordered burger without pickles, but pickles were still put on it. Not recommended!

Every time you drive in the sauce is missing. Just can't be.

Very unfriendly lady with blonde hair who dispenses drinks and coffee!

Centrally located on the outskirts of the city and direct motorway connection. Clean and nice staff. Charging stations for electric cars are available.

Staff unfriendly, fries and burgers were cold

It was tasty but something was missing from the order

It was exactly what you would expect from a McDonald's restaurant. Even though we were there at lunchtime and it was very busy, the employees weren't particularly stressed. There was a pleasant atmosphere for us as a family to eat the familiar food. The cleanliness was striking. Everything was perfect both at the tables and in the toilet. Always my pleasure!

Can't even prepare the simplest burgers, everything is getting cold, it's time for a new owner to come out with Herda!!!

In the pictures everything always looks so delicious and presented like that, but in reality the burger is just thrown together as if I had ordered it to top myself. Milkshake and ice cream are ok. The fries, on the other hand, are cold and sticky and some fries are very, very salty. It's worst in summer when flies and wasps walk around on the food. Felt like a fly/wasp to go...

No to McDonald's. The food doesn't taste like it used to.

Food is nothing special. Floor was nice, slippery, I could dance on it while walking (didn't want to dance, but wet, slippery floor wanted me to do it) I heared that this McDonald is very dirty, but no problem, insects and bacteries also need home :-)

Quite ok. I've experienced worse branches. This one is “one of the good ones”.

Sehr sauber und höfliches Personal kann ich nur weiter empfehlen

Meine Tochter und ich gehen regelmäßig dorthin, wenn wir keine Zeit zum Kochen haben. Das Essen ist immer frisch und warm. Auch wenn die Preise etwas hoch sind, gibt es in der App immer tolle Coupons, so dass man jede Woche etwas Neues ausprobieren kann, aber trotz der großen Auswahl bleibe ich meistens bei meinem Royal TS Hamburger, der immer frische Zutaten hat.

-unsauberes Ladenlokal -unmotivierte Mitarbeiter Ständig wird was vergessen Kartenzahlung klappt nie und versucht bloß nicht etwas mit der App zu Bestellen.

Fast 30 min im Drive Inn gestanden .... klasse

Ganz, ganz schlimm. Trotz Mail an die Betreiberfirma (Herda) und Mail an MC Donalds keinerlei Reaktion. Zu unserem Besuch: Mitarbeiterin wird vor unseren Augen als dumm bezeichnet und lauthals beschimpft. Mein 6 jähriger Sohn fragt mich warum der Mann so herablassend auf die arme Frau ,die sich sichtlich bemüht, schimpft. Mir fehlen die Worte und leider auch der Mut was zu sagen und einzuschreiten. Abschließend wird die Frau noch als „dumm“ bezeichnet. Was für ein Umgang mit Mitarbeitern. Beschämend. Danach am Tisch ein Zeichen von „überbordender Hygiene“ oder einfach brutale Personalnot (wen wundert es bei dem Umgang). Es ist nur ein Tisch frei, die restlichen sind entweder besetzt oder mit Müll belegt oder verschmutzt, weil der Rollwagen für Tabletts sich auch schon vor Müll kaum retten kann. Kann passieren, aber am Tisch gibt es die nächste Überraschung. Die Glühbirne fehlt und Spinnweben machen sich breit… wie ekelhaft… definitiv sehr lange nicht geputzt worden… siehe Fotos… deshalb nun die Rezension, da die Chance per Mail nicht genutzt wurde…

Unfreundliches Personal, daß offensichtlich keine Lust hat auf den Job.

Schwere Lebensmittelvergiftung das Fleisch war bestimmt abgelaufen normal wenn die jeden 2 Ausländer einstellen

Hab 2 chillig cheese Burger gegessen fand ich nicht gut ..ger ..ing schmeckt viel besser

🤢🤮 die Toiletten reichen schon. Nie wieder

Hurtigste levering jeg har fået på en MC Donal nogensinde

Standart. Im Moment out, wegen...

Essen und die Bedienung waren TOP....Im Restaurant hätte es etwas wärmer sein können....ansonsten McDonalds eben......

Hallo zusammen, also wer singt ein bisschen unzufrieden mit unserer Bestellung entweder bekommen wir falsch oder wir bekommen irgendwie zu wenig. Das wollte ich noch Bescheid sagen. Danke

Hier muss man aufpassen, wenn man am McDrive bestellt. Häufig fehlt etwas von der Bestellung. Normalerweise kontrolliere ich es direkt und gebe Bescheid, wenn etwas fehlt. Heute hatte ich es eilig und habe nicht kontrolliert, ob alles in der Tüte ist. Es fehlte der mcCrispy Homestyle für 6,89. In Anbetracht, dass dies schon häufiger geschah, gehe ich nicht mehr von einem Versehen aus. Nachtrag: Mcdonalds hat auf meine Beschwerde reagiert, den fehlenden Burger erstattet und ein Menü spendiert, sodass der finanzielle Schaden mehr als ersetzt wurde. Daher Erhöhung auf 2 Sterne, da es schon häufiger passierte und man sich wirklich beschweren muss. Außerdem war die Abwicklung durch die Schichtleiterin nicht sonderlich freundlich bei Einlösung.

Achtet mal mehr darauf, dass ihr die richtige Variation von Burgern herausgebt!

Endlich mal vegetarische gerichte. Der service am schalter könnte etwas freundlicher sein. Das Ambiente kann ich nicht beurteilen da ich immer zum Mitnehmen Bestelle.

Typisch MCDONALD'S. Aber sehr sauber.

Für den schnellen Hunger kann man das mal machen.

Es ist unfassbar wie inkompetent die Angestellten sind. Selbst der Schichtleiter kann unfreundlicher nicht sein. Ganz schlimm. Nie wieder

Super dreckig. Alles ist schmierig. Der Laden ist leer und überall steht trotzdem Müll.

Beware of the drive through, they have gave fries which are probably 2 days old and not edible. I didn’t realise until I got home and the kids were disappointed too. So kindly sort your staff out please @ McDonald’s.

Besuchsdatum: 11. Oktober 2023 Bewertung: Mangelhaft Bewertungsgründe: Ausgetrocknete Fishburger Nur die Hälfte der Curly Fries waren Curly, der Rest war Restbestände Überforderte Bedienung Dreckige Tische Lange Wartezeit an der Kasse Bewertung: Ich war heute mit meiner Familie bei MC Donalds in Dülmen. Wir waren sehr enttäuscht über den Besuch. Die Fishburger waren ausgetrocknet und die Curly Fries waren nur die Hälfte Curly, der Rest war Restbestände. Die Bedienung war überfordert und die Tische waren dreckig. Wir mussten 8 Minuten an der Kasse warten, bis wir bezahlen konnten. Empfehlung: Wir werden nicht noch einmal bei MC Donalds in Dülmen essen. Wir fahren lieber nach Münster, wo wir bisher immer gute Erfahrungen gemacht haben. Mögliche Verbesserungen: Die Fishburger sollten frischer sein. Die Curly Fries sollten vollständig Curly sein. Die Bedienung sollte besser geschult sein. Die Tische sollten regelmäßig gereinigt werden. Die Wartezeit an der Kasse sollte verkürzt werden. Fazit: Wir sind sehr enttäuscht über den Besuch bei MC Donalds in Dülmen. Wir hoffen, dass sich die Situation in Zukunft verbessert.

Die pommes waren kalt und die Bruder einfach schnell draufgeklatscht dass es nicht appettitlich aussieht. Keine Deckel zu den Getränken. Personal wirkt als ob sie kein bock haben.

Toiletten vollgekackt. Nicht gereinigt. 3 Pissoir's alle 3 defekt. Zustände wie in einem Entwicklungsland Das ist nicht normal. Schande für diese Fastfoodkette. Wo bleibt die Lebensmittelkontrolle?

Ich dachte es heißt „Fast“ Food…. Pommes sind gummi.

Der schäbigste Fast-Food-Laden in ganz Dülmen. In den Toiletten stand der Urin Zentimeter hoch. Offenbar waren die Abflüsse verstopft. Gestank ohne Ende. Auch der Boden völlig verdreckt. Ekelhaft. Dem Personal war das scheinbar egal, hat sich niemand drum gekümmert. Zu den bekannt überzogenen Preisen gabs dann noch kalte Pommes.

Noch nie in so einer verdeckten und ekelhaften Filiale gewesen. Die Toiletten ein Albtraum. Männer wie Damen Toilette. Jedes öffentliche WC ist dagegen ein Traum. Auch nach Aufforderung hat das Personal sich nicht drum gekümmert. Die Tische sowas von dreckig nicht zu benutzen. Der Boden als ob da 10 Liter Öl drauf waren. Ich kann es garnicht in Worte fassen. Das Gesundheitsamt sollte sich diese Filiale mal zur Brust nehmen

Also der Mcdreck ist der letzte Laden in Dülmen... Dreckige unsauber unfreundlich und gerade das komische Stück Dreck was sich da als Chefin aufspielt 😂😂😂😂 ich kenne ja viele komische Menschen aber diese Art Mensch ist mir noch unbekannt.... Unfreundlich, nur am rum kotzen und zieht Fresse wie ein Jahrhundert Regen 😂😂😂😂 sowas sollte man direkt kündigen und dahin zurück schicken wo es her gekommen ist .....

Furchtbares Essen, auch wenn's manchmal lecker ist. Preise völlig überzogen. Schreckliche Restaurants, laut und unbequem, auch für Mitarbeitende eine Zumutung.

Der letzte Laden, lahm, dreckig und Mitarbeiter haben keinen Bock

Sehr unfreundliches Personal und Chefin Essen war kalt, haben die Falschen Burger bekommen und sahen so schrecklich aus, sah nicht appetitlich aus und wurden pampig angemacht, das sie uns dann ein Neuen machen mussten. Nie wieder!!!