McDonald's in Moers

I am deeply disappointed in this McDonald's! I ordered food with my friend, the fries were cold, we got the wrong sauces, like a wrong burger, the happy meal didn't include an apple turnover and to top it off we weren't even allowed to choose the gift, and there was no milk frother not cleaned!

The terminals worked very slowly. Paying by card wasn't possible with two cards. Table delivery numbers were not available at any terminal.

Unfortunately, you often don't get what you ordered, drinks are missing or the burgers aren't filled as requested. Once or twice it's ok, but almost every visit isn't nice. The staff immediately tried to organize what was ordered. If there's a lot of work, stress levels etc. it's ok, but if there's nothing much to do at the moment I think it's a shame. The staff is still friendly and always helpful, there are no unfriendly employees here. I'd still like to come back, even if I have to run after something again next time 😅, there's something good about it too. You eat and lose weight at the same time🤘. P.S. Cola is not iced tea😉 Update 10/18/24: Visited the shed again after a little more than two years. The branch doesn't lack consistency, you can't blame them for that 😅. How can you deliver such bad service, another burger was missing, the additional bacon we ordered was missing on a burger, and the addition for the child was missing from the Happy Meal. The shed is simply amazing. The staff is only busy with themselves, the last time I was there.

We only go there for the McCafe, which I can really recommend. The food isn't that great there, a chip shop is better.

Everything was fine. Good organization at the entrance with assigned tables.

Food and atmosphere typical of McDonalds. No surprise.

The burger was completely cold, even though I ate it immediately after receiving it. And you couldn't eat the netted potatoes because they were completely over salted. If that wasn't extra then I don't know what was... Greetings to the Hs who salted the netted potato.

Mc, coffee from a real cup full 👍

Too many McTalahon's chilling there

Unfriendly to the point of not being possible anymore. By the way, you are being watched as you eat and that makes me think that something is wrong.

Unfortunately, my experience at McDonald's was very disappointing. I ordered a chocolate McFlurry, had to wait for it and was then treated very rudely by an employee. She told me with an angry expression that there was no chocolate milk and asked annoyed what she should do for me. Her manner of simply offering to take the money and leave was unprofessional and inappropriate. I didn't expect such behavior.

It should be known that mc doesn't have the best audience, but if misbehaved parents are just anti-social and let their children piss in the playhouse instead of using the really attractive and reasonably clean toilets, the store should be closed by the health department rather than letting such anti-social people continue Ronald should be ashamed of these customers!

I was just there and I didn't get any rodents and I'm missing 2 katcheb and 2 mayonnaise

The employees are hard-working and friendly. But the app and the technical devices often don't work. Above all, the shake machine. McD has known this for years but doesn't change anything. Unfortunately, there are always problems with unavailable products. The cleanliness at the tables often leaves something to be desired.

Unfortunately, fast food doesn't really fit here; ordering at the digital ordering stations took a long time because the touch screen didn't respond. Then it was not possible to pay with the EC card. We waited a long time for our food, which was no longer really warm. It's a shame, we were unfortunately disappointed.

Pretty standard McDonald's, except that the self-order tablet is broken half the time, but they only tell you this after the money has been accepted, without giving you any proof that you actually paid.

The food was tasty, but it had also been better. Staff very nice and friendly.

The food is a matter of taste, I only like Chicken Mc Nuggets. But the ambience and hygiene of the toilets have changed to the advantage, top service, therefore 5 stars.

Can't even pack a double pack menu. Half of it is missing... and that after waiting for over 10 minutes... a real indictment... 12 euros for a small burger with a cold unsalted fries and a warm cola... I'll never go to this rubbish shop again

High-tech McD, great! Would be even better with a nice bike parking space.

Service terminals don't work and the cash register is never manned

We waited 20 minutes for our order because we ordered the burgers without pickles and onions. The burgers then came with pickles and onions. Unfortunately we only noticed it when we got home. I won't be visiting the store again.

The shop was very dirty, tables and floor full of leftover food, toilets didn't work at all, bottom drawer The employees all made long faces and we were kindly given cold fries.

Another fairly new McDonald's. Nice opening hours. MC Drive queues 10 times, maybe 1 time with a longer waiting time, otherwise it's a snap. Everything inside is clean. Plenty of parking spaces available. Moers Mc always happy

It's hard to find a good McDonald's in Germany. But I must admit that the one in Moers is the best I have ever encountered. First of all, it is clean and large. The service is nice and smiling. There is a large playground for children. Large parking lot. I highly recommend this place. ✅️✅️✅️✅️✅️✅️✅️✅️✅️✅️✅️✅️ Unfortunately I have to add an update to my review. It's much worse than the first time I was here. Tablets work terribly or not at all. You have to wait a long time to order. Great chaos in the kitchen. Unfortunately, the quality of this place has deteriorated.❌️❌️❌️

Unfortunately, McDonald's always works. Everything ok, nothing to complain about 😊

I ordered food for over €40. Called after 70 minutes and got the answer that no order had been submitted. At the same time, I saw at Lieferando that my order was confirmed. However, I never saw the food, nor my money. 40€ just go away and get rid of this disgusting fast food chain. Disgusting incompetence at the counter.

Waiting times at MC Drive are getting worse, the employees at the counter are hard to understand, and they become unfriendly when you complain!!!

It can be better but also worse

From the time we ordered until we got our food, we waited 40 minutes... fast food?

The new system just sucks! Is sls when you sit in the employment office and wait!

I ordered from McDonald's in Moers via Lieferando at 1:00 p.m. and was promised that my food would be delivered within 40 minutes. Now, two and a half hours later, I still haven't received my order. My repeated phone calls were also not answered. This is an absolute disgrace on McDonald's part. I am extremely disappointed with the service and expect improvement. Something like this simply shouldn't happen!

Mr. Daniel Remp receives 5 stars with *

The shift manager, Ms. Janisch, is a very unfriendly woman who treats both the customers and the employees (especially the younger ones) very badly. She is constantly in a bad mood and you can tell that she doesn't enjoy her work at all. I really hope that action is taken! It can't be right that she is eating a citizen in the most disgusting way in the kitchen in front of all the customers and is also preparing the customers' food! McDonald's Germany shouldn't stand for this kind of behavior!! Rarely experienced something like that!!!!

I was at this McDonald's recently and had a very unpleasant experience with the shift manager, Ms. Janisch. She was extremely rude to the employees and yelled at the delivery people. Her behavior seemed very unprofessional and it seemed like she didn't enjoy her work at all. She also constantly approached customers. Overall a very disappointing experience. I hope the management takes measures to improve the service.

With use of the current coupons, very good price/performance ratio in a cultivated atmosphere.

It's gotten worse from last time. I struggled to get a reasonably clean table. But under the table everything was full of rubbish 😒 The cleanliness leaves a lot to be desired 👎 when children notice the worn upholstery, that says it all

The food is too expensive The service doesn't take care of the issues properly - no wonder given the stress - the personal order from a friend was put off after an hour of waiting - she was forgotten but got her money back - the atmosphere is very loud - the food is being prepared there Some people shouted at each other - the music - the guests also get louder - I don't feel comfortable there and it's not really clean either

It was clean and everything was freshly prepared.

I love this branch. We're there a lot because of the kids. There is a playground outside and in the restaurant too. There is a changing table and disabled toilet. You can also celebrate your birthday there. That to the restaurant. We were always served in a friendly manner and we particularly liked an older lady with brown hair and I think he was a shift leader with a modern hairstyle and always in a good mood. That to the team. Food is just McDonald's but it's almost a ritual that we have to repeat constantly. All children love nuggets. That for food. There are certainly bad days, but I've experienced that in other restaurants too. We like coming here. Thank you

One of the employees, a young guy with a bad hairline, insulted me when I ordered a Wopper, but he later gave me a cigarette. A car accident with police intervention in the parking lot caused entertainment. Correct branch. One star deducted because there were no 20 rats in the parking lot (as promised by other reviews).

A completely disorganized team, orders are not processed in order and employees take the ordered items from each other. As a result, I waited almost 20 minutes because something was always missing.

Breakfast at McDonald's🤣 but really tasty new things. Iced coffee and sausage egg muffin were really tasty!😜👍🏼

Not so polite and half of them don't stop

Since I had a pretty stressful day today, the experience I recently had at McDonald's seemed unique to me. The young and nice lady served me helpfully and accommodatingly, for example when I was making an agonizing decision about all the different flavors of ice cream that were available there ^^ which strikes me as quite positive! I'd love to come back someday!

We first went to Rheinhausen, unfortunately there were no ice cream products there...then we went to Moers, as always at MC it was very full. The terminal didn't work with card payment, we waited a long time at the checkout then an unfriendly employee...unfortunately the store was very unkempt , a lot of people there but very dirty tables....we better not talk about the toilets...the table service wandered back and forth...after 25 minutes of waiting we realized that those who came later had already eaten... ..at the checkout we were told food was coming.....we asked for our money and left.... this MC Donald is a disaster, no comparison with Rheinhausen.

I'll never go to that juice shop again. No matter what I order, what I ordered doesn't arrive. (didn't just happen once either) Sometimes the milkshake lacks sauce, sometimes I ordered nh mc flurry and got frozen yoghurt. When I tried to complain about this, the employees were rude and disrespectful. If you want to be surprised or feel like arguing then I can only recommend this shop

Pretty small and thin. The meat was very thin. Little or no tomato ketchup or anything else. It didn't taste like anything but burnt. McDonald's has deteriorated significantly compared to how the quality used to be.

I was in the mc drive, after a long wait my turn came. The food was fresh and the colleague at the counter was nice and gave my daughter a balloon.

Terminals don't work at all, the order wasn't given out properly, which made it wrong, and the nuggets taste like my grandma's slippers

The drinks (whether zero or normal) have a chemical, citrus-like aftertaste. Please check whether your machine is cleaned regularly and rinsed/rinsed properly.

It's going ok. Just eat Mces. Extremely inflexible employees. In every other restaurant it was possible to simply swap a sauce due to allergies. An impossible task here.

Order machines broken and no helpful employees. I don't really like going to McDonald's anyway and this confirmed once again that you should eat something sensible

There's not much to say about MCDONALD'S like any other MCDONALD'S store.

It was clean and friendly there

I placed an order today at around 6 p.m. at the pickup counter. Since I didn't have enough money, which was embarrassing, I had to cancel part of it. It was said very nicely and friendly, no problem! All I can say is: Great staff, especially this young man. 👍

I have today around 9 p.m Ordered three chicken burgers Unfortunately I had to realize that it was cold at first and the meat was still frozen in the middle and everything was thrown on it very carelessly - sauce for example. Far too many rolls were hard😡 The price is not justified.🤮

We tried the new breakfast and it was simply delicious☕.🥐🥞🥯🥪🫖☕

Very loud, very crowded, not for me for a long stay. Just bought something to take away.

What a shambles. Lock! Stuff thrown together carelessly. Order placed at the terminal, extra special request entered. Four of four special requests were not fulfilled. Ami go home!!!!

There ARE healthy and delicious dishes! I had salad with chicken and herbal tea. Ordering on the large touchscreen in the entrance area took some getting used to, especially since the "Enter" and "Confirm" buttons often only responded on the third attempt.

Everything is wonderful, I can't complain

Fast, clean and nice staff. What more do you want? A McDonald in the city and not on the outskirts.....

Underground. This isn't food, it's garbage. This food makes you sick and should be banned. How can you be so stupid and think that this is doing something good for yourself or your body?!? ... 🤦

Were there today to get something to eat. 25min. Waiting for the order. Online orders have priority here. Our food was nothing. Burgers were cold chicken burgers with onions. Cheeseburgers were cold, fries went like that and the best thing was the stale cola. This is an absolute joke.

Also ich habe angerufen und der Support war echt respektlos am Telefon, Ich wollte mich beschweren bzg das ein Haar im burger war darauf hin meinte der Manager/Mitarbeiter respektlos am Telefon zu sein und aufzulegen. Ich werde hier nie mehr wieder hingehen.

Good day, I ordered from you via UberEats at 5:53 p.m. At around 7:15 p.m. I called you and pointed out that this had been canceled (at 7:12 p.m.). They then said "unfortunately we only received the order at 7:01 p.m. and it is already here, but you will get your money back soon" "we can't do anything" I didn't think this was a solution and pointed this out to the employees. Their answer: I should rather order from Lieferando. She went one better "what do you expect, should I get in my own car and drive" I expect a solution. And no empty phrases. End of song I ordered somewhere else. And will continue to do so. Maybe it's Uber's fault, but their customer service was abysmal. I would have picked up my order myself if this had been mentioned.

Not everything new is shiny. And if there's something that shines there, it's the lame, unmotivated employees. Only motivated by chatting in a foreign language. Cleanliness leaves a lot to be desired. Tables dirty, not cleared and toilets without words. McDrive very long waiting time. And incorrect or incomplete orders again and again. Should I also check the ingredients on the drive? Burgers thanks to the new "freshly made" system, lukewarm to cold. Absolutely no go. Therefore more than one star is really not possible. Addendum after months: Table service is only available if the employees feel like it. Otherwise generally pick it up yourself. Cleanliness still poor. Just like the staff. Some guests can stay there for hours just to surf and annoy the other guests with their nonsense and mess up everything. The staff isn't interested either. I've had different experiences with other Mäces. Reactions to reviews are probably ignored by the operator. Well what do you expect, it's a fast food chain that's always running... I should open one too. 😉 Addendum 2024, no improvements. Apart from that, the order terminals are just as lame as everything else. I praise Rheinberg. Friendly, fast and hot food. There is another way.

Very bad experience with her in the food

Once again not heard, am.mc various burgers are not mc your gas costs

Rubbish and unfriendly fries was with the woman I just say rubbish rubbish

About 20 minutes ago I ordered take-away from the store and 2 coupon menus for €11.99 each, which isn't exactly a small amount and then you drive home to find that half of the menus are missing, very bad of you honestly.

On the way home I briefly went through the McDrive again and was unfortunately disappointed. Bigtasty was ordered without bacon, but came without tomatoes. Then it went straight into the trash... Sweet sweet sauce was forgotten and a fries were missing.. the store was simply catastrophic..

Very good McDonald's but the fries get cold quickly

20 rats in the parking lot. Incompetent staff. Not recommendable!!!

If you're in a hurry, always a good solution...

To my surprise, there was very little attendance despite the mega offers. But it can also be that lunchtime is a good time to go out to eat at Macces. 😋😋😋😋😋

If you're suddenly craving an apple turnover at 11:30 and the stadium sausage-typical nibble still burns your palate, even though the packaging clearly said "Warning, hot!", then Meggi has done something right.

I dropped my coke. I have the Asked cleaning lady for a rag. She came with the mop and a new cola for me 👍 Otherwise, I would like the guests to pay attention to cleanliness and not leave their place like a pigsty. I've often heard: The table isn't clean, etc. But when they left, they just left their tray behind. Guys, it won't work. Keep things tidy yourself.

McCrispy has absolutely no taste and I don't know why I did that to myself - never again

Not only this store, all branches should be closed, it's simply poisonous

Good place to take a rest together with your family. It's the first German McDonald's where employee served exact products what we ordered. I was already in 10-12 German McDonald's and everytime the same uncomfortable story. Here I was pleasantly surprised.

Always nice and friendly employees.

Top wie immer!! 😉👍👍 mc donalds ist einfach gut 😄✌️✌️✌️

Drive in ist offt voll und geht langsam vorwärts. Ein lieferdienst in Moers, wie in den groß Städten fehlt noch wäre supi dann wäre ich auch bereit 5 Sterne zu geben

Bin entsetzt ich hab für 9er chicken Nuggets gezahlt aber sie waren nicht dabei unmöglich..

Es ist wie fast jedes andere McDonalds. Hier ist es sauber was für mich sehr wichtig ist. Die Mitarbeiter sind auch freundlich. Der ganze Rest ist bescheiden. Getränke ohne Geschmack, falsche Burger, fehlende Burger, Salz mit Pommes etc. Vermutlich nur noch Gewinnmaximierung. @Filialleitung: Keine Lust mehr?

Immer perfekt der McDrive Serive. Super nett und extrem schnell !

Excellent Service, quality and environment are very Excellent. Wondering and friendly staff are working there.they have excellent skills and good behaviour. The environment is also very worthwhile with wonderful sitting place and for kids/children. You can order there to the direct counter or go to the computer screen and place your order himself/herself. You got a GPS Tence/number plate. And then you can sit there where you want or where you get a free table and then the staff brings you a order. It helps really good. The food you get there,absolutely fresh and warm. It makes me also happy. I love it.. Ich liebe es I enjoyed my eating trip there. Go there and order there and enjoy the good food and excellent service. Keep it up. ⭐⭐⭐⭐⭐👍

Zwei von vier Bestellterminals defekt. Keiner da um persönlich zu bestellen. McFlurry Maschine einen Monat lang defekt, genau während es special McFlurrys gibt.

November 2023 Rond zeven uur komen we aan bij deze MC Donalds, gelegen langs de snelweg. Parkeerplaats vinden voor personen auto is rond dit tijdstip geen probleem. Opvallend veel pubers die in de rij staan voor de bestelzuilen, waardoor er een rij tot buiten het pand ontstaat. Wanneer we langs de rij lopen, kunnen we bestellen bij de balie en zijn direct aan de beurt. Nauwelijks een plekje in het restaurant gevonden en plaatsgenomen of de eerste bestelling wordt al aan de tafel bezorgd. Frietjes zijn goed heet, wat aangeeft dat ze bed gebakken zijn. Burger is lauw warm. Dat valt tegen. Koffie goed heet en ruim voorzien van suiker en melk. Totale indruk ruim voldoende !

Sauber,schneller Service, Cafe und Desserts spitze👍

Alles spitze in diesen MceS ..ausser vllt das es so wenig vegetarisches gibt..

Was soll man sagen ist halt Mc Donalds und schmeckt immer.

Essen war bisher ganz OK in der Fiale obwohl wir allein schon wegen der furchtbar langsamen Bestellpcs lieber andere Fialen nutzen. Davon hällt uns leider gerade eine Baustelle ab. Heute gab es aber großes Chaos. Die Bestellung war nicht groß oder schwierig. Burger und Pommes in Ordnung. Der MC Flurry des Sohnes hatte nur Sauce und kein ( Oreo) Topping. Die Sprites beider Kinder bestanden nur aus Wasser. Der Schoko Milchshake von Kind zwei war ein frozen Coffee! Wir bestellten zum Mitnehmen haben das daher alles erst zu Hause entdeckt. Auch nochmal auf die Quittung geschaut auf der alles richtig stand.

Fast Foot halt. Die piepserei der Geräte ist auch hier nervig und stört

McDonald's Moers ... alles in allem ein guter McDonald's ich nutze zu 99% den Drive, hier wäre mein einziger Kritikpunkt, dass man manchmal sehr lange Wartezeiten hat!

Schnelle und Freundliche Bedienung.

Die schlimmste Filiale im Umkreis von gut 35km. Selten einen so schlechten Service erlebt wie in dieser Filiale!

Sehr freundliche und gut gelaunte Mitarbeiter.