McDonald's in Vechelde

A pure disaster. My 2 double chilli cheese burgers were completely dry - the meat had to have been ready for a long time. Exactly the same with the Hamburger Royal TS. The fries were so salty that you couldn't even eat them.

Good McDonald's. Very friendly staff

Incredibly bad service - waited for 2 hours and then asked for your money back! I ordered from [insert branch] today and had to wait an incredible 2 hours for my food! Meanwhile, I was ignored several times, no employee could give me a clear answer, and the organization was just chaotic. Then I was told that there would be no more fries, so I had enough and asked for my money back - that was another endless back and forth. I've never experienced anything like this before. If a fast food restaurant is unable to process orders within a reasonable time, it should seriously question itself. Absolute disaster, never again! and the employee who was standing at the drive in yelled at me and just complained! I would personally fire someone like that immediately!

The food was good. Unfortunately all the tables were dirty.

There were no coffee specialties in the morning. Really very very bad.

Ideally, no star at all. The employees can't listen either. They should, because that's how it happens that you don't get the food you ordered. I ordered 3 cheeseburgers and only got 1 cheeseburger. The wait times are also very long.

This is by far the friendliest and most polite McDonalds I have ever experienced. I only had one coffee and the employee still remembered that there was a refill discount. Since there was still a puddle left in my cup, I rinsed it out voluntarily: “no problem at all….very welcome!” That's all I can say...from hello to goodbye... VERY GLADLY AGAIN

Unfortunately I can only sign the last reviews. Very long waiting time and then half of it was forgotten.

We only did drive in, but it was quick and orderly.

Breaking new ground is a tried and tested way in the catering industry to stay interesting and convince new customers of your concept. The McDonald's in Vechelde has played a genius prank - you can only shake your ears. You take the concept of fast food and simply play a Uno Reverse card. Fast food in the deluxe slow edition. Brief outline of the situation: Restaurant almost empty. Service employees chat in a relaxed manner with the kitchen staff. Order is now 14!!!! Minutes ago. I briefly asked the young, dynamic employee where my order was. Answer: "I don't know." Well, I don't want to be more papal than the Pope, but if you don't know, who will know? After all, you work there, not me. Suddenly my order was ready and handed to me. Summary of my order: 20 pieces of chicken nuggets (3x sweet chili) McChicken Classic Curly fries with mayo Zero Coke without ice I received: 23 Plantbase Nuggies (3 Sweet Chili) McChicken Classic Normal fries with 3 x ketchup Zero Coke with ice My conclusion is rather modest, first of all thank you for 3 free nuggies and the 3 portions of ketchup. I've already eaten at a few McDonald's branches, so far there have been occasional points for improvement but it's always consistent and good. But the employees in the branch either don't understand the concept or don't give a damn about it. There's actually more, right??

Hi Dennis, you really slacked off today. Four employees run the store. But it was completely sufficient at the time. And that's exactly why you'd think it would be time to clean the store. We found exactly one seat where you don't go home with dirty shoes. However, I still have to say one positive thing: Instead of cleaning the consumption area, the ice cream machine (yes, really!) is cleaned here. Very good! LG Alex

There was a catastrophe in the drive and no one else in the drive waited 8 minutes until I placed the order. Then waited another 20 minutes for the food. Under all circumstances, I didn't get an apology

Unfortunately, in this fast food restaurant you can tell at first glance that the majority of people on duty are young people. Then the tables are rarely or not cleaned at all. The carts with garbage are overflowing and there are trays on tables. The young ladies and gentlemen prefer to stand behind the counter and gossip. The owner should mmn. take tough action and motivate all of its employees to work well. January 31, 2025 Had dinner there again after a long time. Mold in the bun, even for that you have to ask several times whether you can get a replacement. You can still feel how unmotivated or overwhelmed the staff is. That was definitely my last visit.

This is the worst McDonald's branch I have ever visited... Extremely long waiting times (20min Mc Drive), unfriendly staff and cold food.

They can't keep up with cleanliness!

Hello, very uncomfortable because the temperature inside felt like it was 15 degrees. We had to wear our jackets to eat. This meant that our food quickly got cold, it wasn't a nice visit.

As always, the food was lukewarm, the fries had way too much salt. But clean this time.

January 4, 2025 Staff overwhelmed. Cola normal and Zero not marked. Service had to be requested several times. Women's toilets dirty. Unfortunately it keeps repeating itself here with the drinks and missing orders. Cars will not be emptied.

Hello everyone. Works quite well. Every now and then the ketchup or sauce is missing, but that can happen...

Ben spilled my drink and always gives me the middle finger and pesters me with great conversations

The wrap stuck to the paper and when it was removed everything tore. Very long waiting times (always pushing -> sometimes even if you only ordered cheeseburgers). Things are often forgotten. Didn't look in the bag today and of course the Double Choc bag is missing... I also find it worrying that the system (statistics on waiting times) is being screwed over by having customers go straight to the back of the drive-in. Just work faster and more carefully!

Once again we got something and didn't get it all packed

Happy Meal without toys, fries without sauce, nuggets without sauce, orders mixed up according to the employee, no receipt received, worst drive-in so far! Unfortunately, due to the extremely long queue, the goods were not checked. Update breakfast doesn't go well either for a 20 minute wait

Very, very long waiting time even though the store was empty! Really bad!

Let's start, the service is good and friendly. The food now takes longer, but because it is freshly prepared I sometimes take more time, so if you want to eat something quickly you should bring at least 5-10 minutes. Every effort is made to prepare the food quickly; mistakes can sometimes happen, but they are corrected quickly and courteously. Of course, it should also be noted that as friendly as you are to the staff, they are also friendly to me, which I think is very good.

I'm totally pissed, but unfortunately my burger isn't because it was completely forgotten when I ordered. Also, this is not an isolated case as the exact same thing happened to my friends. In addition, it took an extremely long time until the food was even ready. The staff was totally overwhelmed with their job, even though the restaurant was only moderately full. Worst experience I've ever had at a McDonald's!

The staff seems new and forgets requests We ordered food, but the drink did not come. The food was cold, and then no toys came with the Happy Meal

That can't be the case. Ordered online, nothing going on in this store and everything is pushed to the queue and parking lot. This shop is impossible. Not for the first time.

Yes, there are staff shortages everywhere but 20 minutes. Waiting for your food in a “fast food joint” 🤔 Well.

The quality is taking a nosedive down there. At the drive counter you have to check meticulously, which is not easy with the bags thrown together without motivation, everything is already almost crushed or poorly closed so that you are in a hurry to eat at least lukewarm only to find out that something is missing again, but I won't be able to do that anymore happen because I will now only choose delivery services or similar. Mcdonalds vechelde and Peine is here, now finally out. One star is too many, but it's necessary to let off steam. Complaints to McDonald's go nowhere

Doesn't even deserve one star, but it's not possible to give less than one. Every time the tables are dirty and the wait for orders takes too long.

Waited 40 minutes for the food and half of them have been under the heat lamp for over 15 minutes Disaster! Never again

You can get fast food somewhere else, but here it's slow food. No matter what time of day you go to MC Donalds in Vechelde, there are always waiting times of at least 10 minutes, sometimes 30-40 minutes, even if there is no one in the drive line and there are only 5 cars in the parking lot. Every time there are different excuses as to why it takes so long. The only plus point is that the employees are reasonably friendly and apologize for it.

Something was missing again today. I always order takeout. It's annoying when you first notice at home that a burger or a drink is missing. Then you don't go there again and are therefore forced to check the bags in the store in advance. It's starting to annoy me. The cleanliness in the restaurant could also be better.

First of all, we waited a long time for our food. The burger was also prepared incorrectly, which calls into question the competence of the employees. Also, the fries were unsalted and cold. Again the staff was friendly. Overall, only enjoyable when drunk. (Advice we need you back)

Our order was simply forgotten. When we asked after 20 minutes, they didn't really care. Not even an apology. The food was there within 2 minutes. The shop is also generally dirty.

Very friendly and courteous service.

Modernly furnished, friendly staff

Unfortunately, the previous recessions are true. By far the slowest McDonald's in Germany. Waiting times of up to 30 minutes (even though the restaurant is not full) are not uncommon. And yes, I was still there every now and then. But no change in sight for years. To the operator: There is definitely a lot of room for improvement. Still believe in yourself, at some point things have to get better.

Dirty floors and dirty tables in the restaurant, too few staff, dirty and disgusting toilets, constant annoying beeping from the food processors... McDonald's is getting worse and worse across Germany....

Breakfast was great even if a small mistake was made, it was made at the same time. Customer friendly managers?

Received the wrong food for the second time within a few days (ordered without cheese, got it with it, or ordered a double cheeseburger, got a normal cheeseburger). The nuggets were soggy and lukewarm, the nettle potatoes were cold. If you're going to accept exorbitant waiting times, then at least the quality should be good. Especially since you ask again and are assured that the preparation is made without cheese. To be fair, I have to say that after calling and complaining, they promised that you could pick up the burger (or the menu) free of charge.

The worst McDonald's around! Preferably zero stars! Burgers are cold, fries are too salty and you wait half an hour for 2 cappuccinos! And this is now the 4th time in a row! NEVER AGAIN.

Great breakfast, I'm full and I'm amazed at how clean it is and the staff is very friendly to children and adults. I'll be back

In my opinion, ice cream was very watery and tasteless.

Unfortunately, you are forced to look into the bags every time because there is always something missing. The waiting times have improved, you don't have to wait as long anymore.

Such bad service. Every time something is missing and you have to wait forever for your food.

It's really just annoying. Something was missing again. This time it was the children's drinks. I've already looked specifically. But I didn't look into every Happy Meal bag! The coupons will soon no longer be of any use if something is constantly missing. The employees are super friendly at the drive. Otherwise, unfortunately, a catastrophe...

New staff must also be given opportunities to ensure customer satisfaction! 👍🏼

The slowest fast food around. You should bring a quarter of an hour here to enjoy a lukewarm burger.

Unfortunately still slow and disorganized. After a car almost backed into us in the drive thru and we honked, the staff became very unfriendly and almost rude and complained that we shouldn't have honked. When asked how we should have reacted, we were banned from the house. I can only recommend everyone to stay far away from the store.

Worst McDonald's far and wide. We stood at the drive in for 40 minutes! There were 4 cars in front of us. Such incompetent staff, while the guests wait they relax, smoke a cigarette, put away the cardboard and chill on their cell phones. And as if that wasn't enough, half of it is missing too. Such a lazy and stupid bunch!!!!!

An hour waiting time in the drive with 5 cars in front of me is completely crazy. And for 15 minutes there was simply no employee at the window to take orders.

Unfriendly staff who are completely overwhelmed and react rudely to questions. Even the shift manager has never had any training on customer friendliness. Eating takes far too long and half of it is forgotten

During the day everything is normal but on the weekend late in the evening you have to have a lot of time even if you haven't ordered much

All good 🤘 As always, great Unfortunately the quality is declining I'm served 😱😭

20 minutes waiting time at McDrive for 2 cheeseburgers and two chicken… It's a shame that you can only give one star once.

Waited over half an hour for the food and then it was still cold...

Bad service, you wait forever to get your food, which is then cold. Employees seemed listless but also understaffed. Could you have known otherwise?

Actually zero stars, for me one of the worst McDonald's. If you like cold, incomplete food and long waiting times, this is the place for you. A prime example of how not to do it.

I'm a chef myself, yes I know this job is stressful but unfortunately waiting 42 minutes for 2 ice creams is ridiculous, we had to wait with my kids 😔😔

Even when nothing is going on in the store, employees work in slow motion. If the order isn't even correct and instead of vegetarian nuggets you get nuggets with meat and they are so hard as if they had been fried five times, you've really had enough. If there was a Burger King nearby, the store could close! Overall, unfortunately, it was a gastronomic experience that only employees of the responsible health authority would find “inviting”.

Waited 35-40 minutes for takeaway food (others over 45 minutes) 🤡

This store is an absolute disgrace. Every second time something is forgotten when ordering or the food is already cold. The drive is particularly bad. McDonald’s should really react to this. Then I'd rather not have a McDonald's in Vechelde. You now spend so much money on food there and then you either don't get it at all or you get it so smeared or cold.

By far the worst McDonald's in the area. Even if the store is empty, orders often take over 20 minutes (and that's without special requests). The staff often seem completely overwhelmed and unable to maintain order in the restaurant, so the tray carts are often overflowing when the store is a bit full. After the long wait, the burgers are often soggy and only lukewarm. The worst waiting time was 30 minutes for a single ice cream! In other branches, such orders are brought forward if employees have to wait for parts from others. The monitors are usually off, so it is not possible to see which order is currently being processed. Even though we live locally, we prefer to go to Peine or Braunschweig when the need for McD hits us. This store only survives because the local youth don't come to another store easily.

Overall ok. The latte macchiato was very tasty. The breakfast is also very good here.

There's no need to say anything, Mecces is just Mecces, it's bad as long as there are buses, then you sometimes think you're in Douglas because all the "young people" are "chilling" there, that's bad, but otherwise, fast food is awesome

2.5 hours...yes, two and a half hours waiting for food (delivery service)!!! No apology, no nice gesture or anything as small compensation. Unfortunately my girlfriend opened the door and I definitely wouldn't have accepted the food!!! Thank you for nothing, you are now definitely gone from us as regular customers!!! M. Herweg & C. Knoll

You never have what you ordered.

Staff is too slow and doesn't do their job properly. When ordering, citizens who ordered are forgotten and prepared inedible. Please don't misunderstand, but due to a lack of knowledge of German, it is very difficult to place an order. Mistakes happen and I understand them. But if you screw up a cheeseburger three times and I have to explain it to you in a friendly way... and then you do it wrong again... I'm sorry but it's not my job to explain to the staff how a cheeseburger works... I just wanted a shitty cheeseburger, with no pickles and no ketchup. I got bread and meat... great... This happened 3 times. Then you lose your patience.

I wouldn't recommend a salad because it usually doesn't taste good anymore. Otherwise the food and service is great for when you're hungry.🤤🤤🤤

Staff completely incompetent. Forgetting things and taking too long for something and very unfriendly

Unfortunately, I didn't forget the burger once and the ice cream was already liquid the second time

This branch was our favorite for a long time. We were happy to take a longer detour. However, it's slowly starting to wear off. After 5 minutes of drive in there was no response. So I went to the store and ordered it there. During the extreme wait, 5 cars were served through the drive in. Maybe we should get rid of the drive-thru

The slowest McDonald's in the nation, while they are "working" the mayonnaise runs out while they are working... Food also arrived cold except for 1 portion of fries. Really sad, even though the store was almost empty, and the drive-thru was also empty. (Of course I don't know about delivery orders) But that was really bad! No recommendation

Very nice people work there and the food tastes good

Everything was good, well attended and clean.

Things have improved somewhat. Peace has returned...nothing is forgotten with every order. Currently I often see that products are not available. Cleanliness inside still needs some improvement, but now much better

The worst McDonald's in the world. If you drive into the drive, check the tank first, otherwise you'll get stuck! The only advantage is that you won't burn yourself on cold burgers!

Food was cold after asking for warm food, the food arrived cold twice. When we tried to get our money back for our menu and the burgers, the red-haired lady offered us a whole 2 euros as a gesture of goodwill, but for 4 parts and spending just under 15 euros, 2 euros isn't necessarily a lot if only the fries were eaten

Staff very cheeky, a please or thank you is out of place. Furthermore, the food is often wrong or sometimes cold. Better to keep driving. The manager should rethink his personnel situation. Even over two years nothing has improved at this great McDonald's. The staff is cheeky, especially this red-haired young lady. I can't accept that customers are treated like that

Maximum overload if more than 3 orders are open, waiting time is very long. The error rate for something missing from the order is well over 50%.

So I don't know where to start, the service is an absolute disaster, how can something like that be? The lady with the very wide buttocks waits 15 minutes for a happy time, I can't describe her any other way, she's so slow, she should rather do an office job and not work in a fast restaurant! Also rude and totally unqualified! Never again !

McDonald's is good as always, but: For almost €4, the McFlurry cup should be well filled. That didn't work this time🤷🏼‍♂️

Everything just tastes like cardboard... you regret doing it again.

We were in the store for the second time today. Last time the restaurant was very dingy, tables were dirty, trash and leftover food were under the tables. And today it looked the same. The staff had no stress, the restaurant was at most 25% full.

Thanks for the 32 minute wait at the drive in. There were only 4 vehicles in front of me. The friendly cashier put us off with supposedly large orders. SLOWFOOD

We rarely go to McDonalds. However, hardly any visit was as unappetizing as the one in Vechelde. Almost all the tables were dirty, all the floors were dirty - leftover food, tobacco and garbage. And this, ten minutes after the branch opened. Absolutely unacceptable. After a complaint we were told that the cleaner would still come. Even if it is fast food, a restaurant must be in a food-friendly condition after it closes or before opening. We can only guess what the kitchen looks like.

The slowest McDonald's in the area. Been waiting for half an hour. You don't need to take what's on the monitors seriously. If you want to know how far the food is, just ask. After asking, things suddenly happened very quickly. The food looked and tasted as if it had been ready for days. If there was competition in Vechelde, the store would be closed.

McDonald's food is McDonald's food and is the same everywhere. But the waiting times are underground! Half an hour of waiting time is normal (experienced several times). Unmotivated staff and chaotic order processing. For me the worst McDonald's in the Republic!

Were here for the first time today. Probably the last one too... Ordered table delivery. After 35 minutes we asked for the first time where the food was. Asked again after another 20 minutes only to find out that the order was lost. At least what we ordered came quickly, even if not completely. We had enough time to observe other guests. Apparently we weren't the only ones who felt this way. It couldn't have been due to a lack of staff; There were 6 people milling around at the counter; but totally uncoordinated. Something urgently needs to happen to the organization here, otherwise customers will run away. Food was otherwise okay: as usual.

Hold an MC. You get what you expect.

Tables dirty, tray wet, trailer too, fries soggy and cold. Toilets dirty. Really intense!

One of the worst McDonald's experiences I have ever experienced. You wait a full 35 minutes for your order - and it wasn't overly crowded - quite the opposite! The employees also chatted for minutes without even thinking that customers might be waiting for their food. If you complain, the service staff will also grumble at you. I'm almost horrified! For us, that was it for good with this McDonald's! As a vocational school teacher with an attachment, you also have a certain amount of reach in this regard - I will definitely report on this McDonald's experience.

Long waiting times. Very dirty. Eating is generally forgotten whether to take away or eat there. Staff just talk about how hard it is to work there and how poorly they are paid. Sorry, but I wouldn't pay them for doing nothing. After being asked to clean it, they were annoyed. Not recommendable.

Unfortunately, the staff was completely overwhelmed. Waited half an hour for the food and then complained when we asked when the food would come. After half an hour, two burgers arrive with fake bread and another without bacon.

I wait half an hour for nh 20 nuggets. At the MCS in town I waited for a minute. Biggest snot mcs I hope the one with the broken hand stubs her little toe when she gets out of bed

You wait 30 minutes before an mc flury

Every time a citizen is missing....check your bag!!!!

Staff have loud private conversations across the entire store. Waited 12 minutes for food. There's a different way