McDonald's in Norden

Too few staff and a slow pace of work. Food preparation outside of peak times takes a disproportionately long time (15-20 minutes). Unfortunately, the food only arrives lukewarm at the table. It's a shame, this wasn't always the case.

We drove through the mc drive, all well and good, food came very quickly, but... the fries were cold... I would say it could happen, but it has happened very often that food is cold. I had to go to the toilet afterwards, so I went back in and went to the toilet, but then I saw the pee on the floor and the toilet brush didn't look so pleasant either... But otherwise the food was good 👍🏻.

By far the slowest McDonalds I have ever experienced

Untypical for MacDonald, a pretty unclean store. The fries were inedible and tasted like stale fat. Better to continue until the next 🍔.

Worst McDonald's I've ever seen

Fries lukewarm again 🤬🤬. MC.Chicken Classic just clapped together 😤😤😤. Cleanliness leaves a lot to be desired.

Best employees at Mustafa, fine, fast service. Very friendly person

Friday evening, totally overcrowded. Line of cars onto the main road. 15min. up to the parking lot.

We waited over 45 minutes for cold food. Drinks and fries were missing. We had to go to the checkout four times to complain about various things. Understaffed, dirty and uncomfortable. Unfortunately not recommended at all.

Waited 45 minutes for cold food today. Had to go to the checkout 5 times to complain about a drink, fries or something else. Because not there or wrong size, wrong burger. Understaffed, dirty and greasy. By far the worst and slowest McDonald's between here and the west coast of Ireland.

Every time I wait in the drive for 20-40 minutes. For three simple burgers. Staff absolutely listless. Burgers were cold. Better go to Bk.

Worst McDonald's ever... Fries that are inedible. When picking up they say milkshake is sold out instead a cola would be possible... A cola would be cheaper and was forgotten...

Just lame, these employees. Waiting for hours, really bad.

Worst McDonald's I've ever been to. For a Happy Meal, Royal TS, Chickenburger Chessburger and fries there is a waiting time of 35 minutes after ordering. Added to this is the waiting time of 12 minutes at the Mc Drive counter. 47 minutes of my quality of life consumed. Child thanked you. And parts of the food were forgotten. The store should close. By the time the food arrives you are starving.

Drive in was a complete failure. We've been standing here for over 30 minutes for three small burgers. The second counter is not open, so no one can stand in the parking bay while others pass by with small orders. You're trapped in the queue and you really miss everything here. And, we bet, the burgers we get are probably only lukewarm. Couldn't we just think about increasing staff?

The food was standard. However, very dirty restaurant. Tables stick, trash on the floor. Waste bin totally overfilled. 01/11/25

Waiting for a long time, eating the wrong food, dirty, beeping is annoying, a bad shop. A disaster with the apparently new staff. Never see you again

Food as always, if you like it - I like it every now and then! Service slow! And of course my order was missing another frieze!

Very bad McDonald's. Waited almost an hour for our food BUT NEVER RECEIVED IT! Apparently the order didn't arrive. Completely understaffed, dirty in the restaurant and the toilets looked worse than a train station toilet.

Food was cold, there was constant beeping from the kitchen, how can people work there??? And even more unpleasant for customers. Dirty tables, all the trolleys for the empty platforms are full, they don't even bother to empty them. Worst of all, the whole order was cold, out of consideration for the staff we didn't complain, the main thing was to get it back quickly. We were there for 3 years the 1st time, 2nd time now is enough for us.

Today I arrived at McDrive with a friend at 5:06 p.m. and we ordered two ice creams. At 6:03 p.m., an hour later, an employee came out and said that she couldn't give us ice cream because the machine wasn't working. So we waited for an hour only to be told we couldn't get our order. We didn't get any compensation or anything. Really disappointing

Never had to wait so long for food, considering it's a fast food restaurant and you already drive through McDrive!

You can always go to McDonald’s on the way to Norderney

It's unusual that you get stuck in the McDrive for two milkshakes because it only comes out at the normal exit. what kind of joke is that...

I used Mc drive in the north. Among other things, I ordered and paid for a Happy Mc Meal for a child. When we got home there was only one portion of fries in the package. There was no trace of the rest. When I called to complain, it was said that new staff had not yet been properly trained. In short, the last shop. One might get the impression that cheating is being carried out intentionally.

50/50 that something was forgotten. Actually, they always forget something. You go there and buy something for €22 and they forget about the mf burgers. If I worked like that I would be fired, outrageous

Standard McDonald's food that doesn't taste like much

Employees UNDERSTAFFED!!! AGAIN forgot to take mayonese with you when ordering..

Something is missing from every order.

The poor employees are completely understaffed... ice cold food arrives after 30 minutes... but that's definitely a logistical problem that the employees can't handle given the rush of customers... Simply bad!!

I think it's the dirtiest McDonald's I've ever seen, tables aren't cleaned and people walk around eating.

Null sosse auf dem mc rib , alles kalt , obwohl Gurken abbestellt wurden , waren sie drauf. Wir waren alle sehr enttäuscht. Und nicht gerade für wenig Geld. Gehen wir nächstes mal zur Fischbude.

Fries, lattice potatoes and nuggets were hot, the BigMac was unfortunately only lukewarm, the tables should be wiped down more often

So this Mcdonalds is not recommended. We were at Mcdrive and there were complications when ordering. When we got home, two minutes drive, the food was cold, fries were cold, everything was cold, to be honest, I don't know it very well

So far we have actually always been satisfied. But you should always check your order ;-)

Nice staff. Cleaner than other branches.

A big mac was forgotten when I ordered and unfortunately I didn't see it until I got home.

Unfortunately, something was missing from the order again. Large orders should be picked up after ordering online. 2 burgers and the netted potatoes that were part of the menu were missing.

It takes forever for the food to be ready. When everything is right and there, it's actually already cold. The worst McDrive I know.

I prefer to place smaller orders because there were too many things wrong with my order even though there wasn't much to do. At the same time the employees are very friendly.

Juice shop in the weather was as cold as hell in there and had to wait almost an hour for an ice cream

It's a shame that you only get the breakfast offer until 11 a.m. Especially since it doesn't even taste good.

Long wait and then the food was only lukewarm.

Toilets are just disgusting. Not even disinfectants are replenished. Waited 15 minutes for 1x small fries, even though it was empty...

McFlurry only half full and regular cappuccino cup too. Never experienced anything like this at McDonald's...

Very dirty All tables had fries or grease smeared on them But no one felt responsible for it, even though there were enough staff there

Very very unclean!!! Just don't go to the toilet

Waited 30 minutes for three cappuccinos and an apple turnover. In between we were asked for our number and nothing happened. When we asked, the youngest employee was asked to make three cappuccinos... that took another while. When we got our order, the employee said he had added two more apple tarts for free. However, one of them was inedible - almost black and ice cold. The other two were cold too.

Went there once a month today as usual and it gets worse every time. Today is the absolute lowest point! Waited half an hour for the food (MC Drive) out of 4 citizens, 2 were ice cold and 2 were lukewarm! The fries are totally over salted! A few years ago this was the best McDonald's I went to with my family, but the waiting time and quality left a lot to be desired.

clean McDonalds Food as expected at Mcs. Breakfast took a long time because there wasn't much going on.

I did not receive my reusable cup on September 27th, 2024 at 10:09:45 p.m. which makes me very sad because I collect these as a hobby. The last few times it worked very well, so my collection has increased a lot. Best regards Kevin Dirks

Unfortunately we got the wrong food and waited a long time. But the staff can't help it. If the bosses allowed more people on shift, they wouldn't be so stressed. Poor pay and abnormal working conditions.

Unfortunately, the staff was unfriendly, the toilets were dirty... Some things were forgotten... When ordering, there was a discussion when complaining that the error wasn't my fault, which is incomprehensible to me

Waited 20 minutes to see if there was little going on. Staff overwhelmed. Food was so well.

Waited 35 minutes for breakfast even though it wasn't busy. Things then came cold. several customers left the store and the store manager had to apologize to almost all customers. no recommendation. Apparently there is a lack of staff.

How can it be that the downtime at mc now lasts 30 minutes and we are just sent around to the entrance so that the camera doesn't record the downtime... I don't understand it, there are enough employees there, maybe we should consider a change think about the store manager......

Hello, I have never seen such a dirty McDonald's. We had to clean our tables ourselves, the employees were totally listless and the toilets were a disaster. Truly INCREDIBLE 😳 Would love to post pictures here... Unfortunately not possible

It's just McDonald's. Slapped burgers, wobbly fries and too much ice in the drink. It's always wavering there. If you're lucky, you'll get decent burgers, but rarely. Insane personnel change. Too bad. We'll switch to Burger King.

Very clean, food was fresh and delivered quickly. Staff was very friendly. Toilet were also very clean with birds singing. Can only recommend it.

A branch that we know well enough. Unfortunately it's quite dirty in the north. Air conditioning is also set quite high, eating with a jacket is unpleasant, but often necessary,

Hello Because I don't know what's going on with the employee, but when you're in such a bad mood you don't have to let it out to customers The woman in the drive might have to stay home if you can't deal with customers

It was a total wait for the food, the people there didn't get going at all even though there was almost nothing going on. Toilets were totally disgusting.

Service, ambience, cleanliness and quality have deteriorated significantly since the property was taken over by a private owner. Dissatisfaction among the workforce and the resulting problems in the process have increased significantly as a result. Unfortunately no longer recommended

Dirtiest branch I've ever been to. Employees slowly. Manager uninterested. 15 minutes in MC Drive even though there were only 3 cars in front of us with visibly small orders. Ordering in-house isn't any better either. Walls and windows smeared. Really EVERY table was dirty. The entire tray trolley was not cleared away during our 20 minute stay. We were only there on vacation. I can only recommend everyone to avoid the branch.

For months now, after ordering drive-thru, you have had to drive past the second window and wait in front of the main entrance. What's the point of that? And several times not everything was included in the orders. I hope that something changes soon.

Tables dirty, tray for tablet full not emptied. Employees totally overwhelmed and too slow.

Great store, but often quite crowded.

Since the new manager everything has been going haywire

Gets worse every year. The staff is totally overwhelmed and when you finally have your food after a very long wait, it is not as ordered. Cleanliness also leaves something to be desired.

Super dirty... employees overwhelmed...

Wir mussten über 20 Minuten auf das Frühstück warten,das Café/mac Donald war mit wenigen Gästen besetzt. Da wir wenig Zeit hatten, fragten wir nach einer Zeit wie lange es noch dauern würde? Die Antwort hätte sie sich sparen können! Die restlichen mussten auch warten, es ging zum Teil überhaupt nichts raus. Das Personal unterhielt sich nebenbei und ließen sich auch nicht stressen. Das Frühstück würden dann gebracht, der Cappuccino wird noch gebracht, hieß es. Wieder warten, letztendlich noch mal wegen Cappuccino nach vorne hin. Anmerk: Die dunkelhäutige Dame vorne an der Kasse könnte auch etwas freundlicher zu den Gästen sein. Die macht ein Gesicht, unglaublich. Etwas unfähiger Service, kann ich nur sagen!!!

Very long waiting times, even though there wasn't much going on and the food wasn't warm either

The food is okay, but one or two things tend to be forgotten, especially with larger orders. I recommend checking the order IMMEDIATELY after receiving it for missing products.

Everything as you know it from Mecces. The M isn't super big but it's delicious!

Rude and arrogant. When I got the app on my phone to get a free hamburger, I instead received an offer with menu suggestions. I was told it was better. Outrageous. And inexpensive. Never again .

Waited a very long time for the order. Wrong goods received. The taste of the food was okay

Classic McDonald’s with the usual selection and friendly staff. The restaurant was clean, the coffee was freshly made.

Unfortunately, several times a meal or a side dish was forgotten. With a menu that will soon cost €11, I find that less funny. The repeated time after I didn't have a complete menu, I contacted customer service. To date I have not received any comment, only a response that the branch in the north will be in touch. It's a shame that so little focus is placed on customers.

It's almost different, the service has lost its composure, the food was cold. Very sad...

Unfortunately, it's completely overcrowded and there aren't enough employees, so there are long waiting times. Otherwise just a McDonalds

Waiting times of over half an hour for food are now standard. In McDrive I had to wait around 10 minutes twice to order, and sometimes more than 30 minutes for the food. Catastrophic conditions. The kitchen looks dirty and the staff constantly say that they are understaffed. Something urgently needs to change!!!

Unbelievable, I'm standing in the drive-thru for 50 minutes and nothing is happening

Waited a really long time for the food (not bad, but there wasn't that much going on. Well, maybe due to a lack of staff). We stood there for half an hour before it finally came and we finally got the wrong food... and that wasn't it until now first time that something didn't come along or was forgotten/swapped. So check before you go.

The toilets were so dirty, toilet paper was lying everywhere on the floor, there was also a pair of underwear in the corner, the sink and the hand dryer were broken. The floor in the entire restaurant was glued, as was the kitchen. Furthermore, we waited a long time for the food, as did other guests.

Air conditioning failed in the restaurant and it takes a long time for the order to be ready. It should be mentioned positively that the tables are cleaned very regularly.

Service too... to make an order right. improved 3 times

The worst McDonald's I've ever seen. Absolutely not kept clean! The toilets were very bad, people urinated in the hand dryers. Waiting time was 50 minutes and the food wasn't even warm. Employees stood there laughing and chatting while the store was full. If I could give 0 stars I would.

Overpriced food (three mc crispys and three mc flurrys (not on the menu) over 60€ and the flurry was half melted), Workers seem annoyed all the time Toilets and restaurant are dirty, Waited extremely long for food. Fast food is supposed to be quick and not take almost half an hour to eat. The design idea was good but then you have to at least keep it clean! Next time we'll go to BurgerKing!

Catastrophe - because of fast food... There can be no question of fast! 15 minutes for 2 shabby things - that's not possible

Eating takes a very long time, the staff is often overwhelmed by the crowds of tourists, and the food is often cold

That also has to happen from time to time😉

Toilet very clean. Very tidy. Friendly staff

Just dirty. The floor is disgustingly dirty, the tables are sticky. The return containers were completely overfilled. The constant beeping gets on your last nerve

We were there for the first time today and were very disappointed. The food didn't taste good, everything was just slapped together, all the tables outside were dirty, there were napkins and paper everywhere, the trolleys for returning the trays were overflowing, the soap dispenser was empty, etc. etc. Bad, unfortunately we've lost our appetite here!

Dirtiest McDonald's I've ever experienced. Unfriendly staff. Everything is different here, she always says. But seriously. It was disgusting. After consuming it, I started having stomach cramps and diarrhea 20 minutes later. Thank you 🙏 for that. Not recommendable. Replace the staff and clean this mess urgently.

If I could give less I would, We went there once for dinner yesterday, As soon as I walked in everything was extremely dirty the doors are extremely smudged Monitors and everything in general was sooooo dirty The toilets were OK. The 2 women standing around were very bored with the customers. And extremely unfriendly, and also unreasonable. We had a cheeseburger menu with 2 cheeseburgers, French fries and a coke. And a cold drink. Yesterday it was very warm, There was no ice in the cola and the burgers were OK at first glance. We then continued on the ferry towards Norderney and my husband ate it in the car on the way, and my husband was already feeling very bad in the car on the ferry, He had severe stomach pain and diarrhea the rest of the day. And he didn't eat anything else but that. PLEASE BE CAREFUL

Order machines don't work, garbage piles up, staff don't follow orders! I would avoid.

We were in Mc Drive. The employee tried her best, but just couldn't keep up. Things were forgotten that I could still get. She needs support!

Mc Drive takes forever. Fast food for the patient.

The drive in counter is completely overwhelmed and I've been standing here for 30 minutes just to get a little something to eat. I'd rather drive further north where things work better