McDonald's in Rinteln

Was here after 9 p.m. to order Mc Nuggets and a Bic Mac. Ordering took a long time because all the employees were busy and helped with packing. It also took quite a long time until the food was ready. The result, my food was cold. I told this to an employee and criticized it. Unfortunately no reaction. Was simply ignored! Too bad...

Unfriendly staff but the food was delicious. However, when I noticed that there was no jam in my ice cream, I was rudely replied that it was not their problem.😐

Bathroom was dirty, floor throughout restaurant was greasy and slippery, fries cold. Won’t be back. Expensive for poor cold food.

We used to go there more often and were very satisfied. Today it was disgusting, the toilets are blocked, the restaurant especially the tables were completely dirty. Garbage all over the floor. Staff just stands around.

It's the same thing every time, even at the drive in. 20% of the staff speak German and you have to repeat yourself 3-5 times and in the end it's still really bad

To order at the drive in you have to know Japanese, so I can communicate better in the nail studio than with the Asian woman who runs the drive

I've repeatedly received cold food here, and this time I also had digestive problems, to put it mildly. I hadn't eaten anything else the day before it started. The service was so-so. In my opinion, this is one of the worse restaurants.

Unfortunately, this place was a mess during my last visit on March 22, 2025. Whether it was the restrooms, the dining area, or the tables: everything was dirty, smelly, sticky, with dirt and food scraps everywhere. This is an urgent need for action.

We were in the store for the first time a few years ago and it was sticky and dirty. Went there again today, no change. You have to say that the customers who leave so much shit behind should also be ashamed

No, everything is too slow and unfriendly

Stupid cunt! Forget milk and sugar!

The burger for the breakfast menu was mediocre at best.

Decent McDonald's. We were there to charge our batteries and were able to sit really well and the food was also good, or rather the coffee

4 order terminals, one of them broken. It took some time to get the food

Nowadays, the sauces are often forgotten when ordering in the drive-thru, even when there isn't much going on, which is quite annoying because you don't feel like checking everything all the time. But unfortunately there is no way around it at the moment

I've never seen a place as disgusting as this McDonald's. Frankfurt HBF is there compared to a 5 star restaurant. It was completely filled with rubbish and the staff didn't even begin to ensure cleanliness. Completely 0 stars.

The star goes to the employees at the counter who are always friendly and often try to make the best of the situation. I've eaten here several times or ordered to go and mostly everything was fine. Unfortunately, part of the order was often missing. If it's a one-time occurrence, it's not a problem and it's just a human error that can happen. Unfortunately it happens too often. Just like the technology goes on strike. No milkshake here, no apple turnover there. Today there was no receipt at self-service, the missing McWrap and this nice apple turnover (photo). Much too dark for my taste and definitely overpriced. Just like the non-existent Mc Wrap. Since both products were intended for me, I unfortunately remain hungry while my friend can at least enjoy his BigMac menu. Sorry, but unfortunately that's just bad - and not worth more than this 1 star for the efforts of some employees. As an aside, it should be mentioned that the existing x chances of winning were more like x-50% because there is no sticker on the packaging of the promised product. Apart from the fact that the user is forced to download the app and enter a code there before the classic instant win, the street or anything else from McDonald's Monopoli is even visible and STILL there is a sticker on the packaging to print the code... if it's digital, then please do it correctly.

It went pretty quickly until it was your turn. When I order the 322 you should assume that everything is in stock. Unfortunately it wasn't like that, no Ceesnuggets, no iced tea. Then she recommended the MC Grispy to me with Nugget, okay, I took that. Plus a fish mac and a Big Rösti when I was home and it only took 5 minutes that everything was cold and the Big Rösti was completely dry And the nuggets were completely missing. Very bad service and the food was terrible for the money, that was the last time I visited MC Donald 😡

I was at Mc Donalds Rinteln in the Mc drive. First I wanted a milkshake and was told "we don't have it" then I wanted a Mc Flurry. Then they said the machine was broken. Then I drove. The employee spoke almost no German and didn't say hello or goodbye.

Been there again after a long time. I'm surprised that the health department hasn't been there yet. Tables were dirty, the floor was greasy, there was food leftovers and grains from the birds under the tables. Plus the window sills are too dusty and we don't need to talk about the toilet. I won't eat there anymore, so quickly

UPDATE: 15.01.25 The attention and waiting times have improved greatly. This "Fast Food" restaurant is missing the "fast" It took us 40 minutes to get our food in an almost empty restaurant. This used to be a really nice location, but since a couple weeks ago it has been declining. First it was only at night, there would be items missing from the orders, then the waiting times became longer. We tried giving Breakfast time an oportunity, but again, we were disappointed. After waiting for about 25 minutes we asked for our order to be packed to-go instead of dine-in... it still took an extra 15 minutes until we could have our food. Just sad.

Unfortunately it is always very busy at the appropriate times. If you come at typical meal times you usually have to wait a long time. We had always waited 40 to 50 minutes on our last three visits. And that's even worse with the McDrive. Here you wait a maximum of 20 minutes, but the cars waiting for food pile up in front and block traffic. Cleanliness and order also look different. The floor is always dirty, sometimes with life-threatening slippery grease that cannot be wiped away. And the toilets are the crowning glory, mostly clogged and broken and endlessly dirty. McDonald's used to look different. But this doesn't just apply to McDonald's. But the worst thing for me is that the food is often delivered completely cold and dried out, and then it doesn't taste good and everything is in vain. However: IF the food is brought fresh, then the taste is great, you have to leave that alone!!

Even though the store isn't that old, the underground parking spaces are small! My normal station wagon is parked at the back over the gap... It takes 20 minutes for 6 cheeseburgers...

For the second day in a row there is no ice cream on the menu. This is very upsetting

The dirtiest store I've ever seen. I was there several times and it was extremely dirty in the store, you have to be careful not to slip on the floor, there is garbage everywhere. The staff is nice, the food is good, but the sight of it makes you lose your appetite!!

NO milk sake, no MC Flury and that has been the case for a long time and more often than not for a big player, which is an imposition

Not even worth one star, super dirty. The floor is dirty, there are leftover chips and napkins lying around. Tables were all dirty, had to tell the staff that the tables needed to be cleaned.

We were very happy with the food and didn't have to wait long. The staff was very nice and friendly. We were able to sit there quite comfortably. The only thing I would like to point out is that the drinks that come with the menu are always way too big for me. Why can't you get a smaller one even if you pay the regular menu price? And why don't they ask you if you want ice in your drink? I find this unnecessary at this time of year.

Mc food was good but cleanliness was zero. Unhygienic and dirty in my opinion. Should be changed. Then you have to clean the tables yourself so that you can eat at all. Not recommended to eat there.

We waited for about an hour in the drive-in with 6 cars... somewhere you can accept that, but at home we were missing a burger. You pay a lot of money, and then some. I wouldn't recommend it.

Very dirty and we waited a long time for the order, not tasty

, very bad McDonald's, dirty, the food is often cold and not appetizing

I had just started eating a hamburger Royal TS (Mc Drive) at home until I pulled out an approx. 8 cm long black hair from the burger, then you're no longer hungry, that can happen, but for 5.89 a very expensive affair!!!

This restaurant doesn't deserve one star! After 35 minutes there was still no food in sight!!!!!

I drove to mcs at 10 p.m It started with the terminal not working, you had to break your index finger on the screen to get it to respond. I got a mcsmart menu and got cold, raw fries that were cheesier than dog food. The sauce I got (chives) felt like water. I don't want to know which rat has already messed with it. The chicken burgers were raw, I thought I was eating a live chicken, which I only noticed after 5 bites. I then handed them over and only heard that the chicken was done. Then got 2 new ones and what happened, I ate live chicken with wet breading again. The first employee who came to us and brought our food couldn't speak any German. We tell him there's something else on the number, he says I don't understand and leaves. Shortly afterwards he also broke a plate. Would recommend to anyone who likes to go to the toilet to sink ships 5 times a day, but just a note: it burns

Tasty but loud and restless, almost always.

Closed due to renovations only MC Drive. And only a few dishes. It's not worth going.

Incredibly dirty floor... leftover salad, lattice potatoes and fries

Get the Big Tasty Bacon with extra bacon completely without bacon 3 times in a row. When you say that bacon is missing, you are cheekily attacked with sayings, yes, that's good, what I would want. Hello, yes, I would like to have what I ordered and paid for and not have to check every time that everything is correct! That can't be asking too much! All that's left is what many people do now...don't buy anything from MC anymore. But it's my own fault 3.7 stars actually says enough!

Very unclean, food was okay. I think that the unskilled cleaner needs a guide dog. It's unbelievable that food is sold there.

Waiting time far too long for a small order at a fast food snack bar. Too bad.

The service is terrible, the food is delicious, but the service makes you not want to go there.

Every weekend the shake machine breaks down, it's weird...

The driest and worst burgers I've ever eaten at mc....simply unbelievable.....And if you weren't careful, something would always be missing from your order.....unfortunately it's not recommended.. .

Here the fries were crispy and the hamburgers 🍔 were freshly prepared 👍. We were served very friendly at the table. However, it wasn't full either. The children were allowed to take a balloon and have fun with the indoor climbing frame

11:00 p.m. and the burger was cold and one part was missing as usual... Employees shout throughout the entire store and complain to each other that someone should do this and that, but they sit in the guest area and chat!

I ordered my food to the table and had to wait 40 minutes. Very bad service. They won't see me again.

Fat minus for McDonald's Rinteln Waited probably 30 minutes for a few burgers

Very fast service and very friendly staff.

Extremely long waiting times at the drive in

Man hat uns nicht beachtet nicht begrüßt nicht bedient. Und sehr unsauber fünf junge Männer, die untereinander ihre Sprache gesprochen haben und uns links liegen lassen, haben unhöflich respektlos dreckig

Ed just always forgets something...a fat one with heavily painted eyeglasses and glasses on her nose is super unfriendly and is gossiping, when I asked her about it I was simply ignored...she's really out of place there.. .

The tables were terribly dirty, we waited 24 minutes to order even though there were almost no visitors.

The floor leaves a lot to be desired. In front of the checkout area you can often see a lot of footprints that apparently come from grease from the kitchen and it is therefore slippery.

Eat lukewarm. Long waiting time and very dirty

Waited 40 minutes for two milkshakes, even though it felt like 10 people were working at the front. This branch is so dirty and dirty. Starts outside at the tables and goes into the kitchen. Look at the picture, fries on the floor, cups, etc. everywhere.

Everything cold Long waiting times and the Hamburger royal wasn't even baked again

The food was cold, the kitchen and sanitary rooms were very dirty Then it's better to drive on hungry

The dirtiest and at the same time slowest in the whole area..

My food was often forgotten and I often had to complain, which is something I would prefer to avoid.

One of the worst McDonald's I know. Little to do, long waiting times and cold food are the norm here, but "Hello", "Thank you very much" and "Goodbye" are missing. It's fitting that you don't want a "bon appetit" - you'll lose it until the food arrives anyway.

This branch is one of the very bad examples. The shop was sparsely busy, but it still took an eternity for the food to be brought out. The quality of the food was poor, the fries were cold and tough, the nuggets lukewarm, and the crispy chicken was almost like a briquette and bone dry. The cola was only slightly carbonated and came without ice. The cleanliness of the restaurant was subpar, there were still leftover food under many of the tables. The toilets looked as if no one from the staff had looked in there for days. The two stars are given for the functioning air conditioning and the friendly service.

The food has always been good, but things were often missing. That's more than annoying when you pay for all the things and a lot of things are missing... That's why you should always make sure that everything is really there

It's really dirty here and there's food lying around on the floor. The cleanliness of the lake is disgusting

Thursday August 22nd 4:50 p.m. Can't you just make it clean? It just doesn't look appetizing when you get your food out of a window like that ;) Kind regards

Actually delicious. Unfortunately everything is cold

Team arguing, sticky floor, trash cans overflowing, dispensers for serving and straws not filled, wrong delivery, cold food, unclean toilets with very few customers. Unfortunately not a great experience

Hardly any waiting time, nice staff on site

Ordered ice cream from the employee, doesn't speak German and doesn't understand what I want. Then speaks in foreign language to her colleague, who was then very rude and simply didn't listen properly. It wasn't the first time like this. Was the last time we were there.

Super unfriendly staff, no one spoke German at the moment, so we won't be coming back.

So eat like at any McDonald's, but the staff is incredibly unfriendly, but the worst thing I think is the cleanliness everywhere, it's extremely slippery on the floor from grease, etc. Tables aren't wiped. Sorry that doesn't work at all, it's the same in the toilets.

15min for two cheeseburgers and chicken nuggets

Probably the worst mcces around Rinteln! No matter when and how much you order, every damn time half of the order is missing or wrong. We order lattice fries, well bad luck, they're missing, plus 3 times of sauce plus mayo that no one ordered and the ones we ordered, oh RIGHT, they were missing. In addition, none of the employees can manage a straight sentence in German. Absolutely no recommendation!

I don't know how you pack the chicken wraps but hopefully not with glue, you just want to eat something small, that's all 🤣. When you open it, the dough comes off along with the packaging. What's in it? Please think about it. 22:52 on 08/06/24

Always dirty floor... Otherwise like every MC

Really bad service I ordered table service, when asked I was told I could pick it up from the front. When I asked again it still wasn't available and it wasn't a "rush hour". Floor was really finished a veil of grease everywhere. I've experienced this before.

- Employees are very rude (they also make fun of you) - Orders always incomplete - Very long waiting time - it doesn't really get cleaned!!!

Of 10 app orders, 5 were incomplete! Last app orders + online payment Waited 45 minutes for a set of 6 chicken nuggets

FIlet-0-Fish und Big Mac Bacon 12€,große Maschinerie konnte man beobachten, dass Endprodukt eher fragwürdig und man überlegt was man sich zu essen macht da man hungrig ist.

Something was wrong or forgotten on almost everyone's order menu. 1. Sprite instead of Fanta. 2. Forgot fries from the menu. Ketchup was missing. The floor was very sticky.

We waited over 30 minutes for our food and after asking it was discovered that they had "overlooked" our order, which meant we had to wait another few minutes.

every time dirty and super slow

The McDonalds in Rinteln is a very good one. Everything you want to eat and drink is also there/available, and yes, even ice cream. Cleanliness and service are good and so is the ambience. I would recommend the Big Tasty Bacon menu as I really enjoy eating these. Tastes great

Yeah...mostly normal Mcces. But you're often unlucky here. Last time our order was forgotten (table service), we waited 30 minutes, when we were informed we had to wait another 20 minutes. Our friends had long since finished by then. In addition, the wrong ice cream came first and was made again. Then the sauces for the nuggets were forgotten. Today, as always, I had an iced caramel latte, which tasted extremely like alcohol/disinfectant... but luckily I got my money back. Conclusion: Even if it doesn't work out, the employees make an effort to compensate.

What's going on here... So dirty, the garbage piles up so high that you can't put your own down. Snotty employees, unfortunately I can't put it any other way. Had dinner on site, almost everything was cold. (We accepted that because we didn't feel like arguing and it's not a gourmet restaurant.) On the way out we dared to take some ice cream with us. We noticed that there was only a tiny drop of sauce in the ice cream and had already seen that the chocolate sauce was empty when the employee pumped and nothing came out... When I pointed out that the chocolate sauce was missing from all three ice creams, he said ; He would have pressed it if I were blind, the sauce would have run under the ice cream. He looked at us disparagingly, shook his head and directed us outside. Naughty, dirty, incompetent. We have truly NEVER experienced anything like this.

An acquaintance and I just wanted to have a coffee on Sunday, June 30, 2024, around 3 p.m. The coffee was hot, but absolutely undrinkable! I haven't had such bad, weak coffee in a very long time! The entire length of the stirring stick could be seen in the cup, the “coffee” was so thin! In addition, the entire store was filthy, the clearance carts were overflowing, as were the trash cans in the parking lot! There were also no more paper towels in the toilet. The staff doesn't seem to care about any of this. Avoid at all costs!

Unfortunately, the McDonald's visit to this branch was one of the worst ever. We waited 20 minutes for the food, the fries were cold and unsalted. The nuggets were already cold too. The Cola Zero tasted strange and there were no more towels to dry in the toilet.

Unbelievable here, we waited at least 25 minutes for a coffee, even though the parking lot was almost empty and there were 2 cars in front. Coffee was finally ready and the regular was only half full Service really leaves nothing to be desired!!!!

I hope the store closes soon. Should be avoided if you are in a hurry! Or add salt to the fries

I realize it's not a star restaurant, but it's getting worse. Guests are treated badly, the staff are spoken to by management in front of the customers and are rightly told off. Orders take forever, the order is deleted at the terminal even though it's not ready yet. Of course you only have a certain amount of time for the customer, then the food has to come out. I wouldn't care if they brighten up the times, but if the kitchen no longer takes the order because it's deleted, that's annoying Please just be a little friendlier and don't make the employees a mess in front of customers.

Today it was really tasty and hot too 🔥 No waiting time in Rinteln and very friendly. This was a really cheap menu Gladly again.

Unfortunately no delivery yet, otherwise 5 stars.

I was there yesterday and ordered 4 cheeseburgers with a car. We had to wait 20 minutes until we finally got the money, and when we got the money we got the food straight away. My 4 cheeseburgers were ice cold and I wanted new ones. But the employee refused. He did not respond to the request to speak to the boss. Short explanation why we had to wait 20 minutes because they were discussing who could go on break. I really hate how you're treated. You pay a lot of money and all you get is rubbish

I was there during rush hour. The place maintained average cleanliness, some areas better than others. The staff was friendly and the food good!

We were here today and had been looking for a clean place, which turned out to be very difficult. There was leftover food everywhere on the floor and the tables were dirty. Ellen, S and Zoe

Almost half the order was missing, the employees didn't want to help, they just said we were kidding them, that's clear 👎👎👎

We went for breakfast today. Was very good. Freshly prepared. The staff friendly.

Dear McDonald's Rinteln, I would like to share my experience at your restaurant to point out some issues I encountered during my visit. Unfortunately, I was disappointed with the cleanliness of the store. The tables were dirty, the floor was dirty and the toilets were not in good condition. Additionally, the food was tough, which further marred my visit. As a long-time McDonald's customer, I usually have positive experiences, but this visit left me disappointed. Cleanliness is an important aspect of an enjoyable dining experience and I hope you can improve your cleaning standards to avoid such issues in the future. I would like to emphasize that I did not mean this feedback as an attack, but as constructive criticism to give your team the opportunity to improve. I hope you take my concerns seriously and take action to improve the quality of your restaurant. Thank you for your attention and I hope for a positive change on my next visit. Best regards

45min. Waiting time in the drive for a BigMac menu. Employees were completely overwhelmed and no longer had an overview of what was ordered.

Somehow my Mc Chicken was indefinable. And my Coke Zero tasted like other soda. Terrible. It was better. But the coffee from Mc Cafe is great!