McDonald's in Neunkirchen

The meal doesn't taste the same every time and they forgot to put the pie in the bag.

Screwed up our simple order and forgot a burger. Completely incompetent and since it is 20 minutes away there will be no solution to this problem

I'm approaching 70, I was there with my grandson and I've never been treated so unkindly in my life!

debit without receiving an order. Top McDonald's

I was with you about an hour ago, got the Minecraft menu and so did my cousin. Just wanted it because of the figure; Figures were forgotten in both menus. I'm a bit pissed off because what did I pay €10 for if the collectible figure wasn't inside? Well… At least the woman at the counter was nice, she redeemed her coupon for us so that we could get the menu for my cousin for €10. I'm still annoyed about the figure.

Always good for a quick snack in between. Service is exceptionally fast!

In my opinion the friendliest and best staff in the world.

Food was just McDonalds, but what was supposed to be a Smarties McFlurry ended up with something that tasted like peanut sauce? It wasn't bad, but it would have been dangerous if you had an allergy

delicious, but I didn't get any toys with my happy meal :(

Every time something was missing from the order, you would think they made it extra, food was cold and barely edible, as if warmed up, fries cold and undercooked. You should check here. Never again, quality is different, no star deserved.

I made an order and they never brought my 4 nuggets and small fries from the happy meal. I tried to call 4 times and they never answered so yeah, don't order online from them I guess

terrible staff, very poor and slow service and unfriendly, rude employees

The prices are slowly becoming frightening. It feels like the burgers are becoming more and more expensive and, in turn, smaller and smaller. Despite coupons.

Every time, food is missing, and they claim this isn't true. Reward points were deducted, but they didn't show on the receipt, so I had to order another meal. We were the only ones on the order screen, but they still couldn't get the order right. Calling was awful, as they didn't speak German!! Very unfriendly staff, and incompetent to boot. Today was the last time I got food there.

Very good food and friendly staff

Friday morning at 9:30 a.m.: The staff was excellent, super accommodating! The branch is beautiful and clean. Latte macchiato from a portafilter machine and with oat milk. I'm impressed and would love to come back when I'm in the area. ♥️

Either it's my age or I don't know. Citizens' office atmosphere, ordered, paid and got a number. It used to be better and more authentic for a fast food restaurant. I ordered a wrap, the temperature was okay.

Very unkempt restaurant in contrast to others. It's just Neunkirchen

I so celebrate the staff and of course soooo the person who handed over my bag with wallet. Everything was still there. Mega. Thank you very much. We'll definitely come again and won't forget anything ;-) The food that day was once again super tasty and brought to the table so quickly. Thumbs up to the staff.

Order computers are broken and unresponsive.

Always happy, very friendly staff Food prepared fresh and quickly. Enough parking spaces, child friendly.

We don't need to talk about the food, that's a matter of taste. I like it. But be sure to check in the McDrive, something is always missing. Annoying when you only notice it when you get home.

The fries were crispy and edible warm, the nuggets and my burger also tasted really good... Horrible, how can you offer such a service, the food was almost perfect, that's just not possible. The staff was friendly too. When I asked if I had to pay for the food, they actually answered yes, how could they. I even offered the one waiter my mega special service, just things.😒😉 I mean he just refused WHAT impossible. My face and sooo how can you say no to my face. My face picture below.

I ordered there and my Burgehat had things on it that I canceled and the things I wanted weren't on it, I paid money for them, call for 30-50 minutes and no one answers? Food in the trash, money paid, but customer definitely not happy I won't order there again if the service is so bad, what do they have a phone for?

I was in McDrive. + Large driveway. No risk of destroying tires! + Fast service - Fries were missing (ketchup was there...totally a glitch) -There are many ways to say "Welcome to McDonald's, order please." This one was definitely lackluster. -Paid in cash. No receipt received. Couldn't complain about the missing 🍟. But I wouldn't have gone back for that. Still, it's annoying not to have fries with your burger. -The menu for the M Burger was not available. Just the M Burger. But fries and fries in the McSmart menu worked. It was probably due to the lack of cheese balls, but it was also kind of stupid -Had to say a code for the burger from the app. Why ? I still give it 3,495 stars. Rounded 3 😁 Always a snapshot, but that's not how you win loyal customers.

Unfortunately, the food was almost cold (except for the shake, which was quite runny) and there was a long wait in the drive-thru because the goods were constantly being imitated.

Nice store but a bit disorganized

McDonald's Neunkirchen: Standard fast food The McDonald's branch in Neunkirchen offers the typical fast food experience that you are used to from the chain. The quality of the products is solid and meets the usual standard. If you are looking for a quick and uncomplicated meal, you will definitely find it here. The facility is functional and clean. The staff is generally friendly and efficient. A small point of criticism that I personally noticed concerns the clientele that visits the branch. There is sometimes a somewhat restless atmosphere here, which is not to everyone's taste.

Eating in less than 2 minutes because insane

Mägges isn't getting any better, but it's getting more expensive

Waited 30 minutes for a cheeseburger

You know one, you know them all.

Repeatedly not everything in the order was a disgrace at this restaurant

Seriously - who would come up with the idea of ​​turning up the air conditioning inside when the outside temperature is MINUS 3 degrees? You might think you want to avoid having customers inside... That's absolutely not possible!

Food typical McDonald's. Hot chocolate lukewarm. Second charging station blocked by McDonald's delivery vehicle. Despite the outside temperature being around 5°C, the air conditioning is on cooling.

Not recommended. Since the new touchscreens were installed, the hygiene has gone. Alerted staff to clean the screens. Didn't happen. If the customer in front of me doesn't take hygiene seriously, I don't want to eat anything with fingers that had to use this screen. The screen on which there are bacteria from the previous user. Waited forever in the drive-in and then was served grumpily

Disaster! The order screens almost never work! The app doesn't load once you're in the restaurant. Not even via WiFi.... I'm just annoyed..... Result never MC again, app deleted... Thank you, our children were and are very sad too

I don't know how many times I have to say that I don't want a crappy salad on my burger until I actually get one without salad, you can throw up without having fun

Thank you, I felt very comfortable, clean and cozy

Dirty, poorly organized and lousy ordering system. Eating takes forever.

It's ok for the evening after a party, otherwise it's more suitable

Finally got a good McD again. Clean, not hectic, you understand my language, the food is prepared as offered, nothing is forgotten and you work "almost" for your food. It's a shame that it was just a coincidence that I ended up here, they're now branded by McD! But I would go back here at any time. The only drawback to the ambience - the slide tower is not suitable for children under school age, as a complicated climbing facility is installed instead of stairs.

McDonald's is no longer recommended. The taste of the dishes has become worse, and the ingredients have probably been saved here too. For this you have to calculate €11.50 to €15 per person (without dessert or extras!). You can also go to a restaurant for the money. €50+ is simply too much for a family of four in a fast food restaurant. And yet savings are being made at every turn, e.g. For example, there are no longer drinking straws for cold drinks. For me, McDonald's is therefore only an emergency option when nothing else is available.

The shop is now really run down. Staff sometimes don't understand (or don't want to) German. Orders are mostly wrong. In the evenings there is a celebration in the parking lot with loud music, but no one in the restaurant seems to be interested. Prices as a franchise are now really unreasonable. €2.69 for a cheeseburger, seriously?

I received an incorrect order today for the fifth time in a row. It's so annoying to buy something at this McDonald's. Either something is missing, or they are simply the wrong burgers that you didn't order. Instead of the double chicken burger, you just get normal ones or none at all. Sometimes it happens that there is a cheeseburger inside instead. Last week I had a Filet o Fish instead of a McRib. What's so difficult about reading the paper correctly and packing the right food? Being so incompetent borders on mental retardation in my opinion. If you want to address a problem, there is often no solution because it feels like 80% of the staff don't speak German. Theoretically, you can throw your money straight into the trash can and save yourself time.

This store is becoming more and more of a disaster! The staff, if you can call it that, are obtuse, unfriendly and have never heard of a polite approach to dealing with customers. After purchasing breakfast, I was presented with a discount card. Employees and store managers rejected the card because the card had a “BIG MAC” on it. Your statement, the discount card only counts for lunch :)))). When and where the card can be used is clearly stated on the card. Knowledge of spoken and written German is a very sensitive issue there... Is that supposed to be the philosophy of this company??? Then good night...

Always delicious. It was brought to the table quickly. Thank you very much

We were traveling in Neunkirchen, when we were hungry we stopped at the drive-thru at the McDonald's Restaurant in Neunkirchen on the way back. The team at the counter was very friendly and helpful, and special requests for a chicken burger without iceberg lettuce were accommodated. The food was very tasty and freshly prepared. The prices for the food, with a discount via the MC app, are ok. We are therefore happy to recommend the Mc!

I usually get ice cream at the MC but I don't get it here anymore. There's so little in it that's pretty cool...

Made child happy today. Just McDonald's. But always very clean there.

Terminals not working properly again... Edit: again

Employee Arda is unfriendly, insults customers and spits in the burger

08/10/24: In general everything works well from ordering at the terminal until you get the food. But I made the mistake of ordering the breakfast wrap with scrambled eggs a few days ago. When I wanted to eat the wrap, which cost around €5, at home, I noticed that the contents were very tasty, but the outside of the wrap tasted more like rubber. In one word "inedible". So I only ate the contents and threw away the rest. Too bad. That doesn't encourage me to have breakfast there again.

Quality and service have lost their level. Cola instead of Fanta, fries too salty. USB...haha. Winter = air conditioning, summer hehe heating, dirty toilets. Sorry...just close it.👍

Meanwhile €5.19 for a “large fries” is just too much sorry…

This is really bad only if you have to drive all night in germany Will i ever Think to go here !!!!!!!!!!!!!!!!!!!!!!!!!!

I was at the restaurant to get food with a group of 10 people. The very nice lady ran with me to the group's car and helped me carry the food. Very nice!

I'm not in the mood for the Filjale anymore. The ordering terminals are slowly becoming defective in places and something about the order is constantly being forgotten or mixed up. Most of the staff cannot speak reasonable German. Last time the system messed up my order and I had to line up again at the checkout after a 15-minute battle with the terminal. just a juice shop for the time being.

I'm very angry! Every time I order a package, every time there must be something missing considering I order more because I have a big family. It is very frustrating to see that some people get their food and others don't. But every time! very ugly! Just as they are careful when serving at the table, those who order take-out should also be careful!!!!🤦‍♀️

I always enjoyed being a customer in your branch. When I was at the checkout yesterday and politely asked the employee if I could pay with him, the employee replied that another colleague would do it. In his language he called his colleague and called me "Kurva". Why was I insulted for no reason? New system for you? And that wasn't the first time.

Unfriendly, staff, never there again!!!

Dirty benches. Service tried hard.

Most of the time it looks the same in every McDonald's and it tastes the same. You either like it or you don't like it. We love going to McDonald's, both locally and at home via MC Drive. Of course there are waiting times here and there, but you have to expect that at peak times

Again a very nice restaurant with nice staff and very clean. We are here once or twice a week and always a nice visit

McDonald's has just become very expensive

McDonald's has become way too expensive for the food they deliver.

Yes, it's all done via a computer at the entrance, too complicated for my generation, very expensive.

A lot of visitors to McDonalds in Neunkirchen. Everything is ok, except that you get stuck in your seats. It is wiped, but a basic cleaning would be necessary. Penetrating beggar at the main entrance door was still there when we left.

Had dinner in NK today with 3 kids. A single catastrophe. 36 euros for burgers like this...everything was simply adulterated so that half of the topping fell out of the burger. Had to complain about another burger because it was missing You then pay such an amount for that....MC in Neunkirchen....never again. Mr. Getrey should think about it

A typical fast food restaurant. Clean, friendly. We've been several times and we're still going.

At first it was a bit complicated to order but then it worked (even though we had 3 large fries)🫣😂 I have no idea why but everything was great. Staff very friendly. Full marks from me😃

Newly made at Boxberg in Neunkirchen. Parking spaces are a bit tight so look closely when you exit. Inside it is perfectly done, toilets are great.

Burger King is better. At least the burgers are made with love!

Hello, The staff at this McDonald's is pretty bad. Of course, half of my order wasn't packed and all the sauces for my 20 nuggets were forgotten. Please do a double check before you hand out the bags👍🏻

Disgusting… You really have to watch what you drink. I like to buy here often, but it's really intimidating.

I had to pay 40€ for a 20 nuggets and a burger menu, where they simply forgot to put my side dishes in for me. Otherwise the food was cold and didn't taste good. Many thanks

The staff has difficulty dealing with larger orders. Unfortunately a lot was missing. Food was only lukewarm. Too bad May was better

We were there at 7:00 am. But very friendly and well deserved.

The food is really bad, hygienic conditions are non-existent, especially in the kitchen, the food like the salad looks like it comes from the organic waste bin and the management staff is, let's say, very unsuitable for this job. The employees are being ripped off and are supposed to pay 4.50 for their pay slip Price doesn't even come close to the product or service, you can really save money

Chaotically disorganized a single mess of cold fries. Number is shown as ready for collection but it's not ready yet and then half of it is still missing

A lady from the staff cleans the dirt on our table every time we eat. She is also unfriendly and watches us as if we were stealing something. She also accused us of eating them and when we said that two portions of fries were missing. The lady is rude.

The order terminals sometimes hang or are very slow. Often smeared with other fingers. As others have already written, the ice cream there is unfortunately sad! The cups are never really full, and they often make my ice cream first and I can drink it until my order is ready 🤷🏼‍♂️ You can't say much about service, you hardly have anything to do with them anymore. The burgers are okay, but that's it. I think it's a shame that long-haired people don't have to wear hairnets there.

The burgers used to have more flavor

Everything is as you have been used to from McDonald’s for decades. The Mac Flury is twice as big in winter than in summer🤗

Dear Mc Donalds team / owner Mr. Getrey, I have a question about the order terminal. In America and other countries, the calories are included in the overview when ordering, why isn't that the case with us?

A bit stupidly located, confusing access

Langes helles Haar im Cheeseburger. Ich musste fast kotzen🤮

Frühstück pappig.. Viel zu teuer

Leider mal wieder ein Burger gefehlt! Menu für 12,99 Euro und dafür kalte Pommes und Cola bekommen. Echt ärgerlich!

Отличное кафе ,при любой погоде

Ich kann nicht sagen, dass ich einen sehr guten Burger gegessen habe.

Heute zum Café vorbeikommen, mir ist aufgefallen dass der Boden sehr „schmierig“ war. Bin einmal komplett durch spaziert, war überall gleich, sogar auf Toilette. Hab meine Begleitung gefragt, hätte ja an den Schuhe liegen können aber dem war nicht so. Habe den Tisch-Service- Mitarbeiter angesprochen. Entschuldigung war, "leider zu wenig Personal".

Der Besuch war im Rahmen eines Kindergeburtstages. Von daher gab es dann auch eine Person die die Bestellungen aufgenommen hat. Das wurde dann auch promt serviert, das lob ich mir ! Das Essen in dem Schnellrestaurant ist erwartungsgemäß gut gewesen. Ausserdem gab es noch Geburtstagskuchen. Lediglich die Bestellautomaten find ich persönlich befremdlich, da Sonderwünsche wie z.B. ohne Gurke o.ä. keine Berücksichtigung finden. Zum Glück wird man hier auch noch von einem Menschen bedient. Alles in allem seit längerer Zeit mal wieder schön gewesen.

Guter Service und freundliches Personal.

Normaler MC Donalds mit einem großen McCafé. Leider geht bei meinen Besuchen oft ein Bestellautomat nicht, weil entweder der Monitor kaputt ist oder die Kassenrolle leer ist.

Schlecht wie jeder MC Donalds...

Eben ein McDonald's wie überall.

Lecker lecker. Mitarbeiter freundlich.

Mithin eines der besten McDonald's im Umkreis. Funktioniert selbst, wenn es brechend voll ist. Auch meistens sauber, was man von anderen Restaurants nicht immer sagen kann.

An Morgenden ist hier relativ wenig los, war nur dort um einen Kakao zu bestellen, der war allerdings nur halb voll. Dafür kann glaube ich weniger diese Filiale etwas, sondern eher McDonalds selbst, da es wahrscheinlich Vorschrift ist, die Becher nicht voller zu machen. Ansonsten sauberer Laden und nettes Personal