McDonald's in Neufahrn b.Freising

Ordering, preparation and payment went quickly with friendly service staff.

The order wasn't correct, I asked about it There's nothing they can do...

Ordering is only possible at the machine although two machines are out of service and very long queues have formed at the machine. We drove on.

The staff was bad in their dealings with me, including the helpers, and they ignored me. They don’t understand English. Very bad treatment from the restaurant manager and the waitress. When I told her that you will be given a bad rating, she said that we don’t care about the rating.

I only gave one star because I couldn't give half. The worst MC in all of Europe. The employees are racist people.

3 sets did not include fries and sauce

No, not recommended. They are overwhelmed and the worst thing is that they are not even able to close the cash registers and inform the waiting guests. Catastrophic!

I would never go there again, despite the ordering cash register you had to order at the overcrowded ordering terminal.

No Happy Meals available for lunch.

Rude to the point of not being possible anymore!!!! Drive this route often and will never stop here again!!!! Especially the lady in the back is so unfriendly that she doesn't belong in a service industry!!! And everyone barely spoke German!!! Never again!!!!!!!!

Not recommended. Open until 11 p.m. according to opening times. When we arrived at 10:30 p.m. we had to wait 10 minutes to be served because they had already cleaned everything up and turned it off. The food was ice cold and the fries were unsalted. When we wanted to sit down, the employee who was cleaning started to snort in annoyance. Not recommended!!! Preferably zero stars.

According to google open until 11 p.m. Arrived at 8:50 p.m. and everything was already closed. Very disappointing

Ordered via app but got an error message and had to pay at the checkout. But money was still debited

Missing menu items, huge queue, incomplete order, dirty

1 terminal out of 4 is working. Potatoes without salt and tasteless

The workers didn't want to take my order they said the I have to do self service but I didn't want to do that and he should show interest not ignorance smh

Unbelievable! I would like to highlight the service in a particularly negative way! The Happy Meal was sold out - you wouldn't believe it! The answer from the service as to whether you could simply buy the menu without toys was a clear no. After we were a bit surprised, “its Not my Problem” and a cheeky laugh came. WE WENT WITHOUT FOOD. Cheeky, disrespectful behavior towards customers!

This man doesn't respect customers and laughs in their faces and sends them to the machine because he doesn't want to make fun of them and he doesn't respect Poles because when another person went there was no problem. I thought McDonald had some culture and respected people. This manager is only suitable for cleaning and serving food, so nothing else.

I am @Laurenz Schneider's friend We were there on a bus and had a break of 45 minutes. We wanted to order a snack, which resulted in us having to wait an hour for our food. Only one of 4 terminals was open, which of course extended the waiting time. When our number finally appeared on the display, it was simply deleted after 30 minutes of waiting and when we asked the staff about it, we were complained about and our food was carelessly thrown into the bags. We were often sent back in between and in every free second the employees gossiped about customers in Arabic or broken German. When we were back on the bus and wanted to eat our food, I noticed that the sauces were missing and my friend's burger was folded in half.

The worst experience of a soft drink!! We came today around 11 o'clock to have something small to eat. But the kiosks were closed, so we went to the cash desk and what was happening there was fun... the dark-haired lady with darker skin started telling us NO ENGLISH, so we tried to negotiate with her somehow, she kept asking us WAS? WAS? She was unpleasant and totally upset that someone bothered to bother her in English, after we ordered she dropped our order at the delivery counter and didn't say anything to us 🙂

Bad service! After 20 minutes of waiting, my number disappeared from the display. When I asked the employee about it, I was told to wait. Another 5 minutes later I was finally served. The same thing happened to one of my friends too. My burger was puny and wrinkled. While we were waiting, the same employee sent us back several times for no reason, and at every opportunity he showed how he disliked the job.

Crazy waiting times for a rotten meat burger. The patty was completely green inside. The employee immediately threw the burger away at the counter and sent me to another counter. Disgusting

The parking is extremely far away, easily around 200 meters, when there’s many cars… it’s super stupid in winter with small children. The food is average, ordering screens are mostly broken all the time (been here 3 times, 2/3 screens were broken on every visit). Tables and floors not cleaned, facilities ugly.

We ordered food to go and the waiting time was okay. Employees hardly spoke German. Luckily, I did a rough check on site to see if everything was packed. Cheeseburger was missing (I ordered one without onion, of course I received one with onion). In the car we noticed that the gift was missing from the Happy Meal. Fries were lukewarm and anything but crispy. Even worse, after we drank the cup of cola, we saw that there was a long black hair in the cup. Disgusting !!!

Food, well at McDonald's level, just ok. Have seen or eaten much better at McDonalds. Service 2 of 4 terminals were broken. Toilet vouchers could not be redeemed. Staff unfriendly and if you complain (e.g. about customers you should be sure that the other person doesn't understand more than just German). Ambience: a damp cloth for the tables every now and then wouldn't be a bad idea.

Two of the four order machines don't work. Endless queues in front of it even though there isn't much going on and the staff is visibly bored. Have we now arrived at socialism? GDR level.

Takeaway and still a stop for 35 minutes…

The staff hardly speaks any German and we had to wait over 25 minutes to order. Because the employees take smoking breaks even when things are busy. There is a lack of someone to run the store properly. The worst MC Donald in all of Germany. The 1 star is a MINUS STAR.

Only 1 order machine worked. Unfriendly employees

Very bad. Only one terminal works. Despite polite requests, they were not prepared to find any other solution. At the end I also got stupid answers.

Terrible service! The self-service terminals do not work, and the employees provide extremely slow service.

Nothing works and there is nothing

It's a little slow at times since there are only two (two-page) ordering screens, but the food quality is pretty average for McDonald's and the restaurant design is nice. Plus, if you're nice, you might get two ketchup packets instead of one.

Unfortunately you can't give 5 stars for a Mace 😂 I would just like to praise the nice service who brought my food to my table today, as I am currently only on crutches. If you read this, thank you very much, very thoughtful, many people can take an example from you👍

I don't know what kind of drink they sell, called coffee.

Newest McDonald’s in Munich always eat fresh and everything is very clean

Very nice staff and great but also quick food.

Absolutely not enough people and had to wait 20 minutes in normal traffic

Unfortunately, an incomplete order was received. A burger was missing, fries were soggy. The food was takeaway, so I only noticed it in the car while driving. Something like that shouldn't happen, especially since there wasn't much going on. I'll learn from it and check it on site next time

The place is spacious, tidy but it doesn't seem very clean. It has a children's play area (small) and several tables to eat at. Unfortunately the machines to order directly from 4 only serve 2

Waiting times up to 30 minutes! I understand fast food differently Never again…..

I would even have 0 stars against it. No cash register manned, 2 out of 4 order machines not in operation and only 3 employees there. Huge queue of people. Not recommended

Ordered vegetarian nuggets and got normal ones, thank you

Extremely rude and rude service. Order was placed for €75 and of course a lot was missing, starting with all the sauces... Tables dirty... really a shame because the food was warm and delicious

Most unfriendly staff ive seen at a Mac

Fast food on the highway. Lots of people but the food was fast.

Just as it should be... quick ordering either at the machine or directly at the counter, friendly staff who unobtrusively approached me for a coffee (I thought it was great) Food arrived quickly and there were enough seats in the outdoor area with a small playground

Total chaos, takes forever, we won't go here anymore. Vouchers don't work.

Terrible mess, greasy tables, crumbs everywhere, wet outside, no one cleaning anything...the worst McDonald's we have visited...terrible...food so so

Be careful, very hygienically questionable!!! We had to suffer from vomiting and diarrhea after eating here. Stay away from this branch, among other things because no German language is spoken or understood here and being overwhelmed is combined with unfriendliness.

20 minutes waiting time for our food and it was NOT busy, on the other hand there were 3 young workers at the counter who in no way did anything and a manager who clearly did not have control of his restaurant as he was very surprised that we had waited so long for a long time, he also stood 3 meters away, after which he made an excuse that the bread took 12 minutes to make... what have they been doing in the last 8 minutes. 🤔 But can see that it is obviously a known problem here, so I think you should change the term "FAST food" to "food".....

Despite the high rotation, the food is dry and tasteless. I didn't get what I ordered because it wasn't there. I got substitutes. Additionally, the order is partly incomplete, partly wrong. I recommend this place only if really necessary. When you stop at McDonald's, you know what to expect, but here even Big Mac doesn't taste like a Big Mac.

The coffee for immediate consumption is served in disposable or paper cups!!!

You get yelled at if you have to think for 10 seconds, their reasoning was it's 5 minutes before loading ends. Doesn't mean you have to be disrespectful.

There are always a lot of people and there are errors in orders, but everything is fine

Apart from the waiting time, the ice cream and milkshake machine didn't work as before, the fries tasted more like water than nothing and, to be honest, the citizens did everything wrong again and they also brought the wrong sauces

To pay in cash you had to wait up to half an hour, not because of the queue but because there was no one standing to take the orders even though every employee saw that people wanted to pay. When someone informed you, you were scolded and had to wait again. When someone came, the orders were taken at a snail's pace. Never again MC Donalds Fürholzen Ost!

Don't sell happy meals even though everything is there! The waitress doesn't understand German and treats customers like air. We left again without eating anything.

MC Donalds...what do you want to say about that?👍👍👍🙈🙈

The shortage of skilled workers in the catering industry in Germany is particularly noticeable here. The employees are motivated according to the atmosphere. The Bavarian himself generally seems quite lazy at 8 a.m.

We wanted to have breakfast here and ordered a cocoa and there was only milk in it and the mini pancakes were absolutely hard and inedible. Unfortunately very disappointing😕 but the McDonald’s looked very nice

The breakfast program is stupid I had to order breakfast even though I didn't want it. I wanted a cheeseburger but there were only some upside down castles and pancakes without chocolate sauce.

Very unfriendly staff. Some food was wrong. Staff prefer to talk about private matters rather than concentrate.

We've been there 5 or 3 times so far. They were closed twice because there were no more people in the store and they closed earlier. Today, while we were entering the order into the terminal, the terminal simply turned off.

Was deducted by €3 and never got my money. It doesn't matter now, but it makes me very angry, it's just rude

Server was not at the counter, I ordered a sprite and got a coca cola, food was slow to deliver

It's a shame, I waited 15 minutes to then get the tip that it wouldn't open for another hour. The time on the advertising that is everywhere is simply not correct.

There are places to eat outside right next to the McD, as long as the highway noise doesn't bother you. Motorway rest stop.

Ordered a happy meal, unfortunately didn't get any toys even though I wanted them. A mess, half of them were missing

The MC Donalds is ok, I allowed myself this trip because our MC Donalds is currently being renovated. But I won't do it again so quickly, just because of... The unfavorable one (for me). It's not that far there, but you have to go back because it's located at the motorway service area, which means either wrong-way drivers or a 30km detour. Of course I decided on the latter, but if you're already on the road anyway, you'll definitely find good food here With a wide range of offerings

The restaurant is modern and beautiful. You have to check the orders, because unfortunately they never fit.

I liked it very much, it was very tasty

Everything would have been fine, but I got a cheeseburger to take away from McDonald's... If there had been some meat in there (it was empty only with ketchup), me and my passengers would have been happy... complaining was no longer possible since we "enjoyed" the "cheesburgers" on the trip... Something like that is a “NoGo”... I'm more than disappointed

I'm surprised that McD tolerates this, because the opening times are probably a joke. It is often closed before 11 p.m.

I go every time because I want ice cream. It's always said that the machine is broken. Broken for 4 months now. Should I repair it with a bormachin :D? Especially in summer everyone wants ice cream and you have nothing better to say: ice cream machine broken! Shame on you :/

I'm not a soft drink lover, but I have to admit that I was delighted by this one.. in the morning with my family I came to eat something, then the way to distant Croatia, but the service, the food, the communication was clean, 10/10, I would especially praise the person who served us, a middle-aged woman, 40-45, I think her colleagues called her Magy, it means such workers, with all her work, she had little time and will to play with my son for a minute or two, which made me very happy, and he was really happy, congratulations to everyone, especially the person who responds to Magy and works there, call and we'll get back again

In passing today I stopped to eat something at McDonald's, a middle-aged woman about 40 to 43 years old worked at the cash register and she licked me, I would like to praise her, she brought the food to my table and was very kind.

You don't want to sell anything here? One menu only has one burger, the other doesn't exist at all. On the other menu, one burger isn't available and the other isn't available because they don't have salad. The branch manager apparently finds this situation completely normal, no excuse, nothing! Maybe you should just make room for a restaurant capable of putting food on the table?? We got our money back and went somewhere else to eat.

We're there every now and then, just because Mcces... Last night we spontaneously decided to get a 20 nuggets for our series evening. We both eat meat, but chose the plant based nuggets. What can I say? We had 2 WITH MEAT in the pack. You can taste a clear difference, so we are absolutely sure that there were two with meat (the rest were plant based - and unfortunately they don't taste good. Not a recommendation, but that's not the point here). For us it wasn't so bad because we also eat meat But for vegetarian/vegan people this is an absolute no go and something definitely has to change. Hence 1 star

2 out of 4 self service terminals working. After standing for more than 15 minutes at the counter where no one was operating the cashier desk one employee came and told us that we cannot order there, only at the self service terminals. 3 or 4 cashiers desk exist and 0 were functional. The whole point of McDonald's is to serve FAST food, not make you wait minimum of 30 minutes until you get to order. Something like 45 untill you get to eat. This branch is just a disgrace.

Very quick and our burgers were super freshly prepared. You could taste that. In addition, the burgers were very clean and evenly topped. Top!!

No ice. No milkshakes. Supposedly because the device was being cleaned. Go ahead and fool your customers.

I wanted double Hamburger Royal ts

It's always too busy and takes a long time

Unfriendly, incompetent staff. Unprofessional reaction to complaints about forgotten but paid for goods with cheeky whispers as soon as you turn around.

Coffee from the machine. The tables are dirty. Prices are high.

It's all rubbish, the employees don't feel like working. I had to wait 25 minutes for my food because they couldn't do anything. So here the manager has to change his attitude/organizations/planning.

Oh come on, MCs only has ice cream and fries, which taste good and of course the ice cream machine doesn't work

Most drinks sold out. Fanta is sold without carbonation, if you complain "yes Fanta is bad today, don't take it". So why is it still being sold? Burgers are simply served without any information without cheese because it is out. Still paid full price. Fries lukewarm. Very bad McDonalds.

Terrible food, tasteless. Coca-Cola is water without carbonation... I do not recommend it!!!!

Aren't you ashamed to sell ancient cheeseburgers? Do you earn money for this? Fries also old. Your tasks aren't that much.

0 stars!!! Catastrophe!!! NEVER AGAIN !!!

All sold out at 11:37? It only offers a cheeseburger. The self-service machines do not work and the staff does not speak a word of English. Catastrophe.

Almost everything sold out, unbelievable. Fries and drinks and 2 types of burgers.

We had no cheese and, apart from chicken, no more meat patties

So McDonalds should think about whether they want to continue like this. Employees who have no idea then everything is sold out and unfriendly. I'm sorry, but something like that doesn't work.

There is definitely a staff shortage. There are a lot of people ordering and there is no one to serve them. Fries not salty. Chissburger is cool.

Terrible service. There is a huge sign and person there to take your order, but they refuse to take it there. They tell you to go to the machines, of which 2 are not working. Stressful and inconvenient experience

30 min wait, order was mixed up

Worst mac in the world! Took +30 minutes (?!) to prepare 2 coffee.. there were only 3 employees and they were doing a competition who could move the best in slow motion. Never go to this mac!