McDonald's in Ottersberg

The food is what you can expect for the price. Very good service, nice worker (the one with pink hair) and clean.

Bought something to take away today. Unfortunately half of it was missing plus a long waiting time and super unfriendly branch management. Staff totally overwhelmed. Never experienced anything as bad as today.

I often go there on Mc Drive. Always receive friendly and courteous service.

A McDonald's to get rid of! The store was empty, but it still took the guests 20 minutes to get two Happy Meals and two burgers. In the end, the toys and sauces weren't delivered to the table, so they had to wait in line.

On March 22nd at 11:18 a.m., I visited the McDonald's branch in Posthausen. As soon as I entered, I was greeted warmly—a notable exception that is no longer found at many McDonald's branches these days. An employee offered to let me order at the cash register if I didn't want to use the terminal ordering system. Initially, I was interested, but then the manager approached us and offered to show us how to order at the terminal. We gladly accepted this suggestion, as the cash register is often too crowded and we prefer to order at the terminal. Up until that point, we had never ordered at the terminal, as it was never demonstrated to us, so we were very pleased when the manager showed us how. After placing our orders, we sat down and waited only 2-3 minutes until our order, worth €31.67, was quickly brought to our table. During our visit, the manager walked around and asked everyone around us, including us, if they enjoyed their food and if everything was okay. We've never had such a positive experience at McDonald's before. In the future, we will definitely prefer this branch in Posthausen, as we previously regularly visited the one in Achim, where there are often long lines and orders are often incorrect. The quality of the food there also often left much to be desired.

I asked for the name today... Ms. Niesemann is the most motivated McDonald's employee I have ever seen. In general everyone is very friendly and the food is delicious and fresh. That's what matters! Thanks and keep it up!

Wonderful experience as a traveller

Can only be recommended. Great employees. Very clean.

Super nice service and you don't have to wait long

A very good McDonald's that is very reliable. The shift manager was super nice and very friendly to me, I thought it was great!

Mr. Rex is a great guy, he should earn more for such an achievement. World class

Super nice people, always eat fresh. Only recommended!

I used to be really dissatisfied with this branch because something was often forgotten and the waiting times were unreasonably long. But I've been going there regularly for about a year now, about two to three times a month, and I can only report positive things. The food is hot and delicious, and the experiences I've had there have been consistently good.

In the last four to five months I have had nothing but positive experiences in this branch. The other branches in the area could really take this location as an example. Previously we often went to Achim and Verden, but the employees there were often unfriendly and in most cases you had to wait a long time. Just when you thought it was unpleasant, mistakes often happened when ordering. However, I have not come across such an incident in the Posthausen branch.

Great stay! Hygiene service waiting time top! Always happy to go there :)

Employees are super friendly, but the air conditioning is constantly broken. We often go there to eat, but it is always very cold there because the climate is constantly running. That's not possible and nothing is being done, it's probably been like this for a year. Of course, this is more noticeable when it's cold.

Receive hot and freshly prepared products. We will definitely recommend this branch 🙂

One of the best McDonald’s branches I have ever visited.

Super nice service, thank you again and again for the great service

My wife and I visited this McDonald's for the first time 2 weeks ago as we recently moved here. Since then we have been there 5 more times and each time we have been absolutely happy. Super fast service, lovely fresh food and the staff are so friendly! And that despite the fact that it was obviously always good to do something. The employees hardly noticed the stress. You really don't see this in every McDonald's restaurant. So a big compliment and thank you from us, this McDonald's has definitely gained 2 regular guests!!

This branch is very special because the employees are always friendly and very quick. Great atmosphere and a great team. Keep it up and stay the way you are. I wish you all all the best. Kind regards Mr. Hensel

Worst service ever. You have to wait forever for your food. Then the order is not complete and you have to run after the staff to get your missing food. The staff constantly looks listless and works very, very slowly. We have been to this McDonald's several times and always had this bad service. Catastrophic!!!

Unfortunately, a very long wait for the food. Staff unfriendly

Food is very delicious 😋 and staff is so nice and friendly

Great McDonald's one of the best I've ever been to.

Was here with my wife 5 minutes ago and I have rarely, if not never, experienced such a clean and friendly McDonald's. Big praise to the service employee who brings the food to the tables (colored, around 18 years old, Tingeltangelbob hairstyle). Very on point, very committed, everything was spot on. I, and neither my wife, have ever been asked at McDonald's if everything was OK... Also big compliments to the manager (?) who did that on her rounds through the restaurant. Food was also very fresh and hot, great. All in all, this fast food restaurant is now one of my personal top stops when it comes to burgers. Thanks

Very great shop. The staff is very friendly and the food came very quickly

Unfortunately, our fries were quite cold and only two-thirds full. A real shame at today's prices.

Best option if you want to go quickly

Very Very good, yummy 😋 and accurate manager

It's another McDonald's and I have seen better ones 🤤

It's great, the staff are nice and the food is great👍

“Unfortunately our visit to McDonald's was very disappointing. We had to wait an incredibly long time, even though there weren't many guests in front of us. Our food arrived 30 minutes later. When we finally asked where our order was, we were treated unfriendly and rude by the employees. It seemed like they had no interest in providing customers with a good experience. That's a real shame because the service in other branches is usually much better. I hope that something changes here, because such experiences take away the desire to come back.”

Was there yesterday afternoon. Ordered, received our food after less than 3 minutes. The shop is beautifully clean and the food is freshly prepared, just the way you want it to be, great!

I can't understand all the negative news about long waiting times. For me today, for example, it worked really quickly. I didn't wait 2 minutes and my food was hot and everything was in there.

“Our food arrived on time and was excellently prepared.”

Very tasty food and friendly staff!

5 stars, it was tasty and quick

I honestly can't understand all the positive reviews here. I come here often and waiting times for food are beyond good and bad. Just waited 18 minutes for the food after paying via the app and without a large number of customers in the store. Incidentally, this waiting time is not uncommon.

Great shop, friendly staff, food was delivered quickly, overall I'm very satisfied

Service and waiting time at Mc Drive (young man very polite) was great

"McDonald's Posthausen offers a quick and convenient way to enjoy delicious meals. the service is usually quick and friendly. which are suitable for both children and adults. It's a place where you can relax and eat well without having to wait long."

Great service and hot food. Thank you very much and keep it up 😎☀️

I recently had the pleasure of visiting the McDonald's branch and I must say the service was simply outstanding! The store manager really did a great job ensuring every customer was served in a friendly and efficient manner. The team was very attentive and took care of all concerns. Orders were prepared quickly and correctly, and the cleanliness of the store was impressive. It's obvious that the store manager cares deeply about customer satisfaction and motivates his team to always do their best. I can only recommend this branch and will definitely come back. Thank you for the great experience!

Too long waiting times in the drive

I think it's really great here. Not only is the service really good here, I also really like the restaurant. Plus points for the motorcycle parking spaces in front of the door. Top keep it up

Apart from the now completely exorbitant prices and the fact that only three vouchers can be redeemed, which is stupid for families with children, you don't get what you order. HappyMeal was missing the book and pays for the reusable cup at McFlurry and gets cardboard mega performance.

Waited 45 minutes for food in McDrive. Then a common McDonald's mistake: the wrong sauce. So back again. Brought sauce. After that, another sauce was missing! The food was accordingly ice cold.

Citizens cold and disgusting. It was as cold in the store as it was outside...

Okay, ich war nach 5 Monaten mal wieder bei Mc Donalds in Posthausen. Und, was soll ich sagen, es hat sich nichts geändert. Kein hallo oder moin, dass essen wird künstlich lächelnd überreicht. Wahnsinn, ich habe noch nie so ein schlechten Mc Donalds erlebt.

If you want the app to be used then you should also support the customers if the cash register system does not accept codes from the app! After frustrating what felt like 100 tries and stupid comments from the employees, I ordered something else! Customer-friendly is different!!!!

Very nice staff, very clean, always happy.

Great invite, we love coming here. The guests below me are aloof these days and have far too high standards. I really wonder if they also complain about everything at home

Mc Drive: Food was only lukewarm and not a single napkin was included with the food. That didn't work at all.

Always good experiences at this McDonald's store

Friendly staff, but it just takes way too long in the drive for a fast food restaurant!

The citizens are simply not grilled to save time. I'm assuming. I think it's terrible, the individual citizen isn't exactly cheap and then you have to put up with such nonsense. I'm very disappointed 😞

Everything is fine for a McDonald’s restaurant. It was just a little cool in the room.

Went to the drive-thru for a short time, the staff was nice and the food came quickly.

Great service, best shop in the area

I recently went to McDonald’s and was completely satisfied! The restaurant was clean, modernly furnished and the staff was very friendly. Ordering was quick and uncomplicated - hardly any waiting time, even though it was quite busy.

It was pretty cold in the Restaurant. Didn't receive any game pieces with my menu.

Too expensive, 25 minutes waiting time in the drive way too much. I don't know why I buy here either. Probably because my son is forcing me.

So actually we should give 0 stars. It's an absolute disgrace what's going on there. Not only did you have to wait 35 minutes for 4 chicken and 2 cheeseburgers, but the burgers were also cold. Something so disorganized has never happened to us and we travel a lot.

One of the best McDonald's branches great service.

Never waited so long for my food! 20 minutes! Friday evening 8:30 p.m. Food a bit cold. 20 people were waiting for their takeaway food! A family even 50 minutes! The board didn't work and the boys called out the numbers so quietly. The floor was also so dirty and there was garbage and food lying around. The boys preferred to traipse over it. Never had such a bad experience at McDonalds! Never again! I almost wanted to complain because I wanted to go home at some point after work.

Standard MacDonald's. Was pretty empty today. Unfortunately there were savings on the BBQ sauce for the McRib...but I was too hungry to complain on site🤷

Posthausen is probably by far the worst McDonald's in Lower Saxony! For years, the staff has seemed to be insufficiently trained and mostly overwhelmed! In the drive something is constantly forgotten or you get something wrong. Just ordered 5 items today and it didn't work out again. Instead of Big Rösti there was Big Tasty Bacon, instead of normal nuggets there were Spicy Nuggets……just underground and embarrassing! The worst thing about it is that it's always been like this...I've known this place for ages and it's always been very bad... I won't be going to Posthausen again for the time being... I've had enough of this incredibly underexposed staff.

The coffee I ordered was handed to me through the window in Mc.Drive with the lid loose. Since there were other cars behind me, I immediately ran out with the coffee in my hand and everything spilled out, see picture...

Anything but "fast" food... I've never waited so long for my food. Price/performance therefore poor. For the prices and the service you can spend a few euros more to eat properly. That's probably why there are sockets, you can easily charge your cell phone in that time :-)😀

Today things went really quickly considering it was a Friday evening

Average branch. Food was very good and prepared quickly, table service worked well. Unfortunately, the general cleanliness left a lot to be desired during our visit. The floor was sticky and many tables and benches were very dirty. It wasn't clear to us why, it was hardly full. Definitely recommended for a stopover while traveling on the A1.

I think this is an above average McDonald's branch. The service is always friendly and quick, especially at lunchtime. The food often tastes fresher than I know from other branches. However, I have had less good experiences with the service here in the evenings. Overall, the staff seems significantly younger, which is unfortunately reflected in the quality of service and food.

The food is usually warm and ready relatively quickly. Floor and overall actually clean. Ambience is not the best.

Friendly and competent employees

It's been a long time since I laughed as much as today 😂mega staff, great food,

Great service and super nice employees Recommended at any time!!

A very clean and friendly branch. I can only recommend it

Food better than you would expect from McDonald's Always clean Nice staff

I haven't seen service as dull as it was there. Given the time, it could have been that the potatoes had to be harvested first and had to travel a distance of 300 km. Conclusion: Only go if you have nothing planned and like cold food.

I was traveling through Posthausen and badly hungry, somehow I found the McD Posthausen in Dodenhof.The staff was too helping and the food was too fresh and tasty

I don't know what everyone has, this is absolutely my favorite McDonald's. The food is brought to the table as expected. Also very nice workers. Because it is often overcrowded, they have everything under control. And the food is brought. ♥️♥️♥️

I've never seen a McDonald's run so poorly. 1 hour wait for 2 burgers, a drink and a fries. After an hour and repeated requests, the food arrived... I really don't know what the store manager is doing wrong - but he definitely doesn't have his store under control. First and last visit to the store. For a FAST FOOD restaurant, this was the biggest embarrassment. I would have gotten my food faster in any "normal" restaurant. The employees also seemed very annoyed and the cleanliness left a lot to be desired. I'm really not being petty, but that was the biggest joke of all time. Thanks for nothing :-)

Unfortunately that was nothing. Waited 25 minutes for the food. The burger wasn't warm. The staff completely overwhelmed and unfriendly. That's not how service works at all.

Not very busy, waiting time unfortunately longer than 25 minutes for a small menu.

Manager was eating from the fries.. we waited 17 min. For 2 appfletsche, when we wanted to cancel she yelled at us, and didnt want to bother at all.. damn that was mad! This place is mad.

Behaved so badly and waited so long and what kind of chips do I get in return?

Quite disappointing, you arrive at “breakfast time” and order normally via the app only to be told in the drive that there are no breakfast products at all today…. And then you order something else and the food is completely cold! Extremely disappointed with McDonald's.

Every time we pick something up there something is missing.

Sometimes you feel like you're in a disco Donald

As we all know, taste can be debated! Since you have to order the food yourself and then pick up your order when you call, although there are also restaurants where you have your order brought to your table, the service there is, as usual, very low key! What can I say, the prices are rising and the burgers are somehow getting smaller and smaller! As with all other companies, it is not the turnover that counts, only the amount of turnover! Those were the days when people were still served personally. Unfortunately, I'm not a fan of this impersonal system and because of the prices and the bill you pay for your menu (price/performance ratio), I'm increasingly thinking about not eating there anymore! You can now get better for your money!

The store has become a catastrophe. Employees are overwhelmed. The drive-in waits 20 minutes per car because they are incompetent

There were two people in front of me. I got warm fries and nuggets. It's sad when it's not even remotely hot. I will never buy anything there again.

The shop was empty and you wait almost 20 minutes for a menu. Fries were cold and dripping in fat. The motivation of the employees also leaves a lot to be desired. Cashier yawns at a customer and is too incompetent to give correct change. Instead of making dinner, we discuss how long you can go out smoking. Once and never again 🙏🏽

We were there around 7:30 a.m. The items we ordered (wraps) were freshly prepared, so it took a moment, but I think that was still within reason. We enjoyed the food and the coffee very much.

Actually, this McDonald's branch used to be really good. There were motivated staff and the food was well prepared. Unfortunately things are different now. The fries were limp and looked old, the wrap was roughly thrown together, a burger only had a blob of sauce and the cola was missing carbon dioxide. The employees seemed overwhelmed and demotivated. Although it is constantly being cleaned, it is done by a young man who left a trail of sweat behind him. It was also very warm, the air conditioning was apparently turned off, not very customer-friendly when the outside temperature was 30°C. We won't be coming back for a while.

It says open from 7 a.m. online and on the door. But it's still completely dark and no employees can be seen.

Key figures are faked by marking the order as ready 15 minutes before receipt. Employees spray disinfectant in the store so that it flies onto other tables' food.

Good day, One star is already too many. 2 orders completed and both arrived incorrectly, one drink too few and the ice cream prepared incorrectly. It must be possible to read what I ordered on the order sheet!

Wow, that's embarrassing. I actually just want to have breakfast in peace. But since there isn't much going on in the store, the manager - I think by the clothes that the lady is in charge - shows her employees how to write positive fake reviews for the branch. Of course, at 3.5 🌟 out of 5 you should act, but please not by writing positive fake reviews yourself.