McDonald's in Porta Westfalica

Very crowded. Toilets not very cleaned.

The breakfast was actually much better. That's no longer of any use, every now and then when we drive through the night we make the mistake of going to have breakfast there and getting annoyed every time.

Never experienced anything like this!!! Today 10/01/24 around 10:30 p.m While we were waiting for the order, an employee who was preparing the burger moaned the whole time around the store, which made the other employees quite amused. Such behavior is embarrassing! People are at work and not in kindergarten. When we waited forever for the order and an employee from the kitchen stared and kept looking at us. He said something in another language to his colleague and pointed at us and then laughed. Really unfriendly behavior from customers. If he had concentrated more on making the burgers than on us, we wouldn't have to wait so long. If possible, hire people who speak German. Last visit to this gulak

It's just an MC. Too expensive now⁰

Everything clean. Delicious as always. But, very loud. It kept beeping loudly somewhere.

Good McDonalds, convenient to the e-car charging station. Nice ambience. Food as usual but made a really fresh and good impression. Often stop here on the way to Hanover

Rarely do they have a bad and dirty McDonald's. Toilets dirty and broken, towel paper empty. No sockets to charge cell phones.

Definitely here again. Too expensive for me personally. I don't normally have to go. However, the food here was fresh and warm. Something you don't often get at McDonalds.

Would give 0 You have to wait forever to eat Then you ordered a salad and it looked like shit. I go to swap it, she looks disgusted, checks the other finished salad and notices, oh, that looks like shit too. Well, I got a new one so it was freshly bottled and what it looks like is exactly what it is. That's a disgrace. Not even an apology. And shouldn't there always be a date on things like this? At least not with the first one and with the second one it was supposed to last for 2 days hahahaha 😂😂😂 it was no longer able to eat in the refrigerator. The toilet was super dirty, as were some of the tables. The sauce for the nuggets was missing. On the way you have to be careful not to get run over when you come from the other parking lot on foot. Because the car is there to be charged. Impossible Been there for the first and last time. The dirtiest MCD I've ever seen

The order arrived super fast and it was the right order, nice workers and everything clean! perfect store

We came with 600 students and all got our food on time with perfect condition. The place was also very clean

Smooth 4.0 You can switch off easily and get something to eat that tastes good.

The toilets stink, the staff seem to be working for a penalty. I won't be back

Please take a look at the signs... and assume that customers haven't been to you yet. If you drive into the roundabout you lose track of MCD. The sign is in an inconvenient position and it is overgrown, I only saw that later when we drove back... until then I was upset about how it could be that MCD managed its customers so badly.

Food cold and the toilet 🚽... Without a protective mask just BRECHREITZ because there is no ventilation. Simply disgusting!!!

Classic good McDonalds, toilet free and clean, food great, but there are no signs indicating which exit you have to take at the roundabout.

They'll never make it!! Never! Giving out a complete order. Not even a simple menu. Either the wrong sauce or no sauce at all or instead of fries you get salad or vice versa or the BURGER is missing. The next time I'm so desperate and go to get something in the evening and what's missing, I'll take my little organic waste bin and throw the contents in the bag through the drive in the window!!! The only one who is of any use is the somewhat opulent blonde lady in her mid-twenties of European descent. She speaks German, understands me and checks carefully whether everything is there, but she is an exception. Your colleagues can't do it!!!

I recommend! I was a bit afraid of this place based on other reviews, but I needn't have been! The order was placed on 14/59 and we received it on 15/03, both the fries and the burgers are hot! Very short waiting time! The only reservation I would have is the toilet itself, but without any drama...

A common representative of the well-known chain.

After asking twice, someone finally came to the McCafé - unfortunately with such poor German/English knowledge that the first order had to be swapped... that was very difficult ☹️

The food was great, but I have to deduct a star from the service. Instead of chatting, the ladies should make sure that drinks like Red Bull that you order, for example, are kept cold. Even when we asked, we noticed that none were kept cold. Instead, people preferred to continue chatting

Wir haben am 12.08.2024 auf der Rückreise von Düsseldorf gegen 16.30 Uhr einen Stop in Restaurant gemacht. Leider fällt unser Urteil sehr schlecht aus. Die Toiletten waren über und über mit Papier gefüllt, da die Behältnisse hierfür hoffnungslos überfüllt waren. Nachdem wir lange, obwohl wenig los war, auf den Kaffee und Eis gewartet haben, war es nicht möglich einen sauberen Tisch zu bekommen, obwohl sehr viele Tische frei waren, waren sie leider nicht abgewischt. Wir machen auf unserem Weg öfter Pause bei McDonalds und sind anderes gewohnt und wollten nicht versäumen, hierauf aufmerksam zu machen.

Worst McDonald’s we have ever visited. Everyone (of the many free tables) was dirty. Four employees stood behind the counter and chatted happily. The meat on the two Royal TS was totally cold. We complained and the staff were so rude. When we were served two fresh burgers, the waitress slammed the tray onto our fries. When we asked if she always does that, putting the tray on the fries, there was no response, let alone an apology. Never again!

Toilets smelled pretty unpleasant Service was friendly Table was clean

Somehow the impression is really bad at the moment. You wait forever for the food, the toilets are dirty, the tables too (really, all the tables - although mine was cleaned upon request). The shift manager yelled at the staff in front of everyone because a double Big Mac was mixed up. So honestly - a lot of things need to be improved here when it comes to dealing with employees and cleanliness!!

First time at McDonald's dirty toilets and no toilet paper

Food is not fresh, french fries taste like they were made last night, big mac came already damaged... worst mcdonalds i ever visited.

Stood at the drive thru for 15 minutes, poor service.

One star is still too many. When ordering two happy meals and one MC menu, forgetting half of them is an art. Toys are missing, if you complain about them, you will be treated stupidly. Then I noticed that the fruit nonsense wasn't there. If you go back to the counter, tell the first employee. You are looked at as if you wanted to rob the store and are simply ignored. Then at some point it is said to another colleague who is extremely annoyed about what I want. (probably because she was the only one who understood, everyone else didn't speak German) Then throw the two fruit nonsenses at me. My food would definitely have gotten cold during that time if it hadn't already arrived at the table cold. You can't call it table service either. Apart from the littered parking lot, toilets and tray carts. And when I see that the same feedback was written over a year ago, the branch management doesn't seem to care. And kindness to children? There was no surprise either. The child dares to ask if she can exchange her toy for another one, but is told that it's not there, but it's lying there. Simply the worst load I've seen

Very nice staff, delicious breakfast and the coffee tastes great as always (I said at McKaffe)

It's not a must or should, it's not worth a visit, but we were really hungry because we were stuck in traffic. I took photos 😉 The service just doesn't understand anything. Eg: what is a mezzo mix, after explaining Fanta and Cola one of the employees simply said no 😁 luckily I was still standing there! Toilet the dirty hole ever, bah just bah! Not recommended, really a no go!

Poorly signposted: no sign at the mini roundabout. Anyone who follows the high sign from the motorway is lost, as it is somewhere else entirely. Wrong product: Saturday only got Regular Cappuccino instead of purchased Grande Cappuccino (cup was only half full, so employees could/should have seen it (?), unfortunately only noticed in the car) Scary coffee: my McCafe coffee was an incredible, fully automatic machine. The McCafe stand and the portafilter machine are apparently just decoration! Nobody was there, nobody was making coffee there. Long waiting time: I ordered via the app, the gentleman who later ordered next to me at the terminal while I was waiting had his order in front of me. In addition to the forced star, I also give a decorative star - out of pity!

Incredible cheek. I had to wait 25 minutes for a couple of cheeseburgers and 3 large orders were made in front of me, even though they ordered and paid after me. Absolutely bad service. Neither German nor English was spoken, but insulting in Turkish was clear. Whoever is in charge of this store should rethink their concept.

Very bad service. Completely overwhelmed. Our order was forgotten so we had to wait almost an hour. Nothing with FAST food.

Staff unfriendly, a burger was forgotten which was reluctant to be handed over after we pointed it out. Also a very dirty branch.

Ordered 20 nuggets. We couldn't eat. They were just slimy between the breading and the meat...very strange. Were they not through!?

I have never been in a dirtier McDonald’s. Even though there weren’t many people, almost every table was dirty, floor was sticky, the toilets were filthy and the waiting time for our food was horrendous. Avoid if you can, really.

Things were missing when ordering (e.g. cutlery for salad and salad dressing), staff only spoke English, no trash was emptied, toilets weren't clean.

The dirtiest Mc D I've seen in a long time. Toilets dirty, floor sticky, tables not wiped for a long time…. We had to wipe the table ourselves to even be able to sit anywhere.

This is the worst McDonald's there is. In the drive you wait almost 20 minutes with 2 cars until you can order. Then the order doesn't work because the employees don't know German. It's dirty in the place. The tables are not cleaned, nor is the floor. The management and the employees are not at all acceptable for today's times.

Took a very long time before it was delivered. Had 2x ice Caffè nou which were not what you expected and not tasty. Not customer friendly staff either.

Food as always and the people are trying hard. But it's dirty, inside and out. A toilet appears to have overflowed and you can smell it throughout the interior.

The floor is stinking and sticky, the cooks were given food without gloves, the food was poor, we didn't get any sauces and there were no cookies

I have never seen such a dirty and smelly toilet in McDonald's!!! But I just came in to wash my hands before eating)). Avoid this establishment!

Why only one main star?!! Well, because there was dirt everywhere on the floor, more outside than inside. Toilets were all wet and no towel paper, surfaces were also full of soap!

Unmotivated staff tries to sneak 2x vending machine coffee in a paper cup into a McCafé order "for here". If there is a complaint, everything will be re-prepared very loudly and with a clatter. Cake still frozen. When I tried to speak the CvD, suddenly no one could speak German. At the next table, part of the menu was "forgotten". Thank you very much

Staff unmotivated and stroppy, MC Café order comes from the machine. Then you don't understand the complaint.

Unfortunately there were no milkshakes to order that we actually wanted. When we had the McSunday instead, I remembered that the sauces were hot, or at least warm. Instead, it was cold and the ice cream was already half melted when we got it.

Too bad I can't give 0 stars. Tragedy... The service is confusing, it doesn't take care of orders at all even though there weren't many customers at all, not very nice, ladies. After pointing out that I received the wrong order, the lady blamed me...🤣 Overall, I don't recommend it

The mc cafe offer duo is advertised incorrectly. It is NOT possible with an iced coffee latte, only with warm drinks, as the employee eventually found out after asking her colleagues several times. This is misleading, incorrectly spelled out and not okay! In addition, the lactose-free cappuccino was prepared with normal and non-lactose-free milk. Thanks for the stomach ache. something like that shouldn't happen! After complaining, we got our money back for the cappuccino.

I was there yesterday for lunch break. I'm really impressed by how routinely the employees operate, even though there was a large coach there with a lot of guests. Keep it up and keep your good mood. Thanks for the delicious lunch break.

Were there for the last time today. Hair in the drinks. After a complaint, it was attacked from the side. It doesn't work at all. Then it wasn't even pointed out that the ice cream machine was broken. Unfortunately one star is still too many.

Coffee comes from a fully automatic machine, not my idea of ​​“Mc Cafe coffee”

Everything fits here. So tasty, good and beautiful. Be sure to try the cake

The worst McDonald's I've ever been to. Toilet totally filthy. Food was called up on the display and when I wanted to pick it up I was told in an incredibly arrogant tone "it'll take a while." So it did! almost exactly 1/2 hour.

I do not why- mc donalds in germany is the worst in the world

Probably one of the best in the area, I don't eat at such places much, but this one is ok

There is nothing fast about this fast food restaurant.

If you know one, you know them all ;)

Unfortunately there are no indoor games options for children. Outside, however, is just great.

Hello, today was very rainy and at the drive in the windows were not covered, I got wet and my inside door also got completely wet.

If there is something in the bag at the end, it seems to be luck. I pointed out to the employee three times that I wanted lattice potatoes...not one in them. Two double cheeseburgers ordered turned into a double and a normal one. Everything would be fine if the employee hadn't been rude and rude. Visit on July 24th, 2023 around 10:50 p.m. I will never go here again. Now back to Bad Oeynhausen! Addendum: 10 months later. Still forever waiting times and unfriendly employees.

Good modern McDonald's with lots of light and playground. Despite the large crowds on Sunday, we didn't have to wait too long for the food. Everything OK. Redeeming the coupons at the counter also worked without any problems

According to the opening times, this store is open until 1 a.m. during the week. Shortly before twelve I was informed that the shop would close at twelve... I was then no longer able to order there because the machines no longer accepted my order. In my opinion, it's not possible to simply close the shop before opening hours... impudence

Very hidden and without any signs! You drive to the truck stop because there are no other signs. Toilets unclean. It stank and there were puddles of water in front of the sinks and no paper in the paper dispenser.

The food is getting worse and worse. Barely warm, very cold, McRip without sauce, BigMac is getting smaller and smaller and the cheeseburgers and the like just look unappetizing despite the rising prices. Too bad :-(

Unfortunately it was one of the dirtiest McDonalds I've ever been to, it could also be because it was packed, but that still shouldn't happen.

Unfortunately, dirty toilets, clearing up and clean tables don't happen here...

Unfortunately the employee with his headset was very unfriendly...sad because not all older people can use the computer

I had to wait 20 minutes for a cheeseburger and a fries, which was also cold, and people kicked me out because I was just chilling here

The best place to charge your electric car

Gone again because it was full and waiting guests were discouraged from ordering. Apparently the concept doesn't work. We were quickly outside again.

Waited half an hour for food and it was cold and not edible. There was also the wrong sauce on my burger. Conclusion just not good to go here for the price

Low quality products even for McDonald's standards. Un drinkable coffee and the cake might as well have been a piece of solid dirt, same taste and consistency. But my main problem is that the day manager there appeared very unpolite to his workers, treating them, in my opinion, very poorly. That's unacceptable. Workers should be treated with respect. If the place is busy and you have too many orders, hire more people. Considering that many recent reviews seem to feel the same as me with the overall service, I am confident this is an ongoing problem.

Totally overwhelmed managing director, can't cope with larger orders, shouts at customers.

Avoid. Dirty tables, dirty WC. Delivery did not match order, but waitress was not interested in sorting it out. You have been warned.

Check yours An order! The employees at this restaurant do everything correctly! One packs up and forgets a small position, when she complains about it, another puts his hand in the fire that everything was right even though he wasn't even close. At least good team spirit.

Curly fries were missing, I told the staff in a friendly manner that they were missing. He said they were on it, but unfortunately they weren't... very, very unfortunate

I have been working as a manager for 5 years Franchise and knows how the system works!!! The service was a disgrace, especially the manager, who gave me half a Coke and a mcsundea, which was half full

Long wait at McCafe. The return of the tablet was overflowing.

Bought a few cheeseburgers and two milkshakes. One of the two shakes was completely liquid because it wasn't cold, one of the burgers was burnt, but you didn't notice it because of the taste of rancid fat that permeated the food. Two stars because it went very quickly despite the large crowds.

We waited 10-15 minutes for standard stuff!! There weren't even that many people in the shop. The staff was also unfriendly and the meat was extremely dry.

It's quite full but it's also understandable on the motorway

1 star is already too much. 1 car in front of you and a 15 minute wait. It doesn't work at all. We won't be back

Not very clean, the toilet is very dirty, but the food is delicious as always, the coffee too. The staff is normal, I've seen them more polite

We had a small breakfast on the way to Tropical Island. I can only recommend small pancakes. The blueberry muffins MC Café are also very tasty...

I was there on April 18th. at this McDonald's at 5pm and had a very disappointing experience. The Curly Fries packaging was extremely oily and contained about 10 regular fries at the bottom, which calls the quality into question. I hope there were no old products. Unfortunately, I've had food poisoning since then, which adds to my disappointment. I hope McDonald's improves their quality assurance to avoid such incidents in the future.

A very good mcs, children friendly, nice staff. Only the parking lot and the places inside are very few but that's completely okay you can get along and find a seat ya best mcs

Great service, get help straight away. Rarely experienced something like that.

Nice toilets, good coffee but the staff could be a little nicer

Typical fast food offers as we know them. Very motivated employees. Very good location to the motorway, therefore a good opportunity for travelers to take a break. Outdoor exercise options for children.

Bad service, sandwich was not really good, coffee bitter, toilets dirty.

Food is fresh and hot. The service is very accommodating.

As found in all McDonald's ambience

Food, as always. That means okay. However, the bottom is full of fat. Operation currently. unfriendly.

Looks clean and the food is delicious.

Ordering went smoothly, food was of the usual McDonald's quality

Toilets dirty, no towels. The restaurant was dirty even though there was nothing going on. Food was cold.

Used the McDrive, but the lighting and switches weren't optimal

So incredibly expensive when you order and if you miss something you have to order again because you can't book it into your cash register. According to the phone conversation, what was missing was ordered twice and didn't come with 1 driver but with 2, incredibly terrible still because the wrong one was delivered! Expensive means waste. So I couldn't be more dissatisfied that evening. No more