McDonald's in Nettetal

Als 1. habe ich seit der Bestellung 30 Minuten an der Theke in der Wartezone gewartet, als ich nach 20 Min mal fragte ob meine Bestellung noch gemacht wird oder vergessen wurde, wird der Bestellzettel irgendwo herausgekramt und in unfreundlicher Art mitgeteilt dass es noch gemacht wird. In der Zeit hat meine Freundin schon ihr Essen bekommen. Nach dreißig Minuten warten bekam ich meine Bestellung, der Burger sah aus wie zusammengeschmissen, das meiste des Salates daneben. Ich hatte auch noch einen Kakao bestellt der mehr lauwarme Milch war und ein Hauch Kakao darin. Für dieses Menü knapp 10.00€ bezahlt. Als ich an die Theke kam um mich zu beschweren wurde ich nicht verstanden, nachdem ich mich wiederholte rief der Mann seine Vorgesetzte mit Headset, sie sah mich an und lief einfach weiter. Echte Katastrophe dieser Laden. Das war nach langer Zeit das erste und das letzte Mal bei Mces, ich ziehe den Hut vor dieser Arbeit jedoch fehlte da alles an Service.

Samstag Nacht, um ca. 23:50Uhr kamen wir dort an. Wir wurden auf dem Parkplatz vom Filialleiter empfangen , der uns wieder weg geschickt hat, da die Filiale schon geschlossen hat. Obwohl dir Öffnungszeiten bis 04:00Uhr morgens angegeben sind. Doch haben hier die Mitarbeiter anscheinend nachts, wenn weniger Kunden kommen, keine Lust auf ihre Arbeit und schließen einfach früher. Dies ist nicht das erste Mal, dass dies hier vorkommt!

Received my order about 5 minutes after paying. Everything was right. The deduction is for the prices, which are now quite high, but the staff can't help it.

very unfriendly, doesn't want to give me a coup

Terrible experience, long time to wait for food, mess everywhere, a lot of flies inside due to staff not cleaning the place at all.

The worst run McDonald's I have ever been to. The service was completely overwhelmed. Other employees walked around aimlessly. I ordered and paid for a Doubelchesburger and a Chillischeseburger at the order counter. The restaurant wasn't too busy. If I hadn't declared my displeasure after 45 minutes, I would probably have had to wait a lot longer.

Every time I forget things from the order. Incompetent people there

The food was as expected and familiar. Unfortunately, the seats were very dirty and the trolleys for placing the trays were more than full. And that even though there were 8-10 people walking or standing behind the counter.

Order takes very long, and not a single glove or hairnet in sight. Feels extremely unhygenic

The toilets were dirty and run down, the food was okay and the staff was friendly

Most of the staff is very bad. You just have to look at certain people. Orders you make are simply ignored. And beforehand you paid extra for them. You often even get the opposite of what you want. How difficult can something like that be??! If McDonald's USA knew this, the branch or regional manager would have to pay a hefty fine and job adio if you knew what was going on with you! .. That's not service.. But even those who call themselves branch managers probably have the wrong job. Or very incompetent staff. At some point a food inspector will come and test for hygiene etc.

So before I say anything negative, first the positive! The employee today at the Drive in 10/10 was super friendly, cool and casual👌.. BUT our food was just thrown into the packaging so that it completely fell apart when we unpacked it... after we put our burgers back together, it's us Noticed that the sauce on a burger wasn't adjusted; we changed it in advance via the app... it's even written on the packaging of the burger... well, and the same old story: Mayo was forgotten... I actually like going to Mcs in between, but now the quality and care are getting worse and worse My advice to everyone is to take 30-40€ more with you and eat sensibly in a restaurant

We had to wait ages for our food and the staff seemed overwhelmed.

It's almost something different The store has really gone downhill and is no longer what it used to be!

Very long waiting time at the mc drive at night

Staff overwhelmed. It takes too long from ordering to getting the food. Cheeseburger dry and cold. Only the fries were fresh and hot.

So first of all, if I could give 0 stars I would without a doubt. The service is insanely annoyed. Rude and not at all customer friendly. According to the measured time, eating takes me 23 minutes! That can't be true. And then the number is shouted throughout the store, even if you're right in front of your face. Half of it is missing and the food isn't particularly warm! There's hair in the toilets and you don't even want to wash your hands in the sink. You have more bacteria afterwards than before. The tables in the store, dirty, sticky and a mess! The tablets are piled up in the corner and everything is soaked. The store simply kicked us out at around 11 p.m. and we were asked to continue eating outside. When it comes to food, everything is simply missing. I came twice and was disappointed twice. The juice shop is simply disgusting. Never again!!!

No soap in the soap dispenser, toilet dirty and smells of urine, playground filthy with food... Unfortunately we had to stop here on the way to and from vacation because our son needs a break - very bad timing

Staff super overwhelmed.. super cheeky.. don't know how to deal with customers.. terrible..

Mc Donalds at the rest stop. I'm not a fan of Mc Donalds, I rarely eat there but the price/performance is okay

Ganz neu! Mecces zieht den Kunden ab 😀.... Wollten die Bestellung ändern, da ich kein Englisch oder Bulgarisch verstanden habe, dreht sich das Personal um, und ignoriert uns einfach! Nach mehrfachen Versuchen mein Problem zu lösen, haben wir auf die Chefin bestanden, die war freundlich und hat uns verstanden, aber als Dankeschön über die Beschwerde, haben wir bei drei großen Menüs, keinen Sticker erhalten, leider erst zu Hause gemerkt, das ganze war in Kaldenkirchen.

We waited over an hour for the order. It turned out there was no order. The employees didn't pay attention to this and still didn't prepare our order, just regular other orders. They kindly prepared our orders after over an hour! In that case we should get a voucher or something because it's not our fault MC is in trouble! After all, MC is a fast food restaurant.

Unfortunately, I had another bad experience at this branch. Our food was forgotten, even though our tablet with the order number was in front of the staff for ages. When I asked if we would get anything else today, they were overwhelmed at first, but then they made an effort. When I wanted to eat, the burger was cold. The staff is nice and tries hard, but something is wrong in the branch. Nobody has an overview. Since this isn't the first bad experience and the tables are also dirty, I get 1 star and I'll probably get something to eat somewhere else next time.

Slow food meets McD? You’ll be loving it (here) Überraschungsgastromie? You’ll be loving it (here) Fossile WC-Steine? You’ll be loving it (here)

It's a pretty cool stop at 1 a.m.

We have been waiting for our food for over 30 minutes now. Too crazy for words for a McDonalds. The whole place is full of waiting people!!! In addition, the tables and floors are very dirty 😌

Parking was impossible, part of the parking lot was only accessible via the drive-in. It took about 1 hour for the food to be delivered. The food was of mediocre to poor quality. The hygiene was also very poor. The tray racks were not emptied and the toilets were not clean either. Not recommended!!!

Parking is actually not an option. Very small parking lot and if you want to park on the other side of the parking lot, you have to go through the Drive-in line. We then had to wait about an hour for our food, which was also not completely warm and complete (but we left it at that). It wasn't even busy. Staff is also not friendly and basically throws food on the table. The trays for the trays are also packed, so we had nowhere to leave ours.

We had to wait more than an hour for our order. Staff worked very slowly and disorganised. Not only us, but all the other people in the restaurant also had to wait so long. Never going to this McDonalds again!

I'm really disappointed. Considering it's a fast food place, the waiting times are like in a restaurant.

Bad, dirty, inefficient McDonalds. Waited a long time for food, tables, floor, toilet, everything is dirty or stained. In addition to waiting a long time for our food, we also had to wait a long time to be able to park at all because the drive-through line extends across the parking lot.

Terrible place. Don’t go there. Hygiene is nowhere to be found. Dirty tables, benches, floor. I had to ask for a wipe to clean the table. Garbage everywhere. Order went wrong twice and took way too long even though there were about 4 tables occupied. Food served cold. Service was also terrible, not friendly, not even apologizing. Toilets disgusting, no soap, no toiletpaper. Floors wet. Never experienced something so terrible.

The food was warm. Only positive point. Everything was dirty, the floor, the tables and the toilets. Simply disgusting. We waited ages for our food. When you wait 30 minutes or more (our friends) for food, the words fast food lose their meaning.

Ordered from this location via McDrive/App three times in the last 8 months. And drove back from home twice because things were missing... now ordered again, the third time and of course something not in the bag again... could throw up coupons, using the app doesn't help either!!!! Regardless of the health factor of the food... No nerves to wait on site, the bags are so full that you basically don't have the opportunity to see it at first glance. I was just annoyed twice on site because when you go back you eat cold cardboard... these constant discussions then on site, of course I can check the bags on site, maybe there is still some saliva or something else in them afterwards with the reproduced one then you wait Another 15 minutes and what happens to the other food, it will of course be cold... Really the service factor at this location is an absolute disaster!!!! For me it's really disappointing!!!! I'm probably not the only one with this!!! Basically €7-9 thrown in the trash with every order

This MCDonald's is actually just a money factory for the owner. It is dirty, there is rubbish everywhere and the tables are not cleaned. There is air conditioning, but apparently it is too expensive to turn it on. It's scorching hot inside. Advice: better drive to another branch.

Miserable process management, staff totally overwhelmed

It was full, okay rush hour, the tables were full of rubbish, it's because people just don't clear away the rubbish they produce, a lack of education. The staff is overwhelmed... etc. Too bad...

Particularly busy and chaotic at the time of our visit. But they continued to do their best and it turned out well. Food was fine and well prepared.

It took a while despite only ordering 1 burger. The toilets stink as soon as you open the door... unclean

The dirtiest McDonald's I've ever seen. All tables full of rubbish!!!

Things were missing several times when ordering. There were 2 cars in front of me and I still waited 30 minutes.

Finally a sensible mcdonslds. Good staff and reasonably prepared burgers

The worst McDonald's around. For every order in McDrive, ordered and paid for food is missing. The ice cream machine is supposedly “cleaned” around the clock. Former employees confirm that nobody wants to clean them and that “cleaning” is only ever used as an excuse so that you don’t have to clean them after use. Personal orders in the restaurant are answered/taken in a sloppy manner. If you inquire about an order, you will be looked at grimly. Absolutely not recommended!!! It's better to drive a few kilometers further and go to McDonald's in Mönchengladbach or Venlo ✌🏻

Had to wait 40 minutes for my order. Table service was not available through the ordering terminal except through the cash register. Tables and floor downright filthy. A McRib without any topping. Trash cans overflowing without anyone caring. Staff smoking outside. Never again.

The waiting time was a bit long because the colleagues were very busy trying to determine how many orange juice bottles Cedric had drunk. However, I was very entertained by how they exchanged ideas about Cedric. Cedric doesn't drink so much orange juice and be a role model for his new colleagues!! Your colleagues are also happy with boiling water mixed with cold water. (So ​​normal temperature)

If you order more than two times, the staff is completely overwhelmed, you get the wrong burgers and then products that you could easily order are sold out. There's no other McDonald's in the area, so you can obviously afford that. Maybe send a mystery shopper over and reconsider issuing the license again...

Very incompetent and antisocial staff

I find the ordering to be quite long. We were awake for 40 minutes! But the food is very tasty!!!⛓️🤯😍

Despite the restaurant being busy, the service was very friendly and quick.

It's a clean McDonald's. The food is just typical McDonald's. There is table service. The staff is nice.

Almost 20 minutes wait for a Happy Meal and a small menu is definitely too long. Especially since there were enough employees on site. But they prefer to stand in front of the store with their cigarettes. The hygiene and cleanliness makes your hunger go away straight away. I've seen a lot of McDonald's in my field work. No one was as dirty and stinky as this one! Even one star is still too many!

Very long wait for 2 products (15 minutes), while I was the only customer. I have never seen someone work so slowly. Didn't get a straw when drinking. Coffee had already cooled down before the food arrived. Too bad

The food is sometimes good, sometimes so-so, frequent mistakes in ordering, long waiting time for customers on site, priority is mc drive and delivery

Bought cheeseburgers and hamburgers at the Drive Inn today, hardly any sauce, no taste, we won't be going there anymore

Food without fast. Very long waiting time.

Work too slowly and employees are incompetent.

Employees move in slow motion. If you ordered similar food at the same time, there was a 30 minute difference.

Eine absolute Katastrophe.. Dieser Laden ist dreckig hoch drei.. Da müsste mal das Ordnungs Amt hin... Zu dem unmöglichen Personal!!!!!

Very expensive for the amount of food

Basically ok, but the numbers from the terminals are taken in the afternoon because table service apparently is not desired. A pity. Food as always.

Had fryer fire when I was there

You were turned away because it was inferred from a private conversation in the drive that you had offended someone. Impudence!

It is a miracle if the order is once complete.

Either here or Burgerking when there is hardly anything open in the evening.

20 minute wait for average food 0/10

Absolute crap McDonald's. Order came 30 minutes later because the order was said incorrectly, then you get a new order with fries that are still white. It's great, Mc Donalds, that you also think about the health of your customers. I can only recommend everyone not to eat there.

The customer service is terrible. We waited for our food for half an hour. You can't call this fast food anymore.

So far everything was ok, unfortunately the food wasn't warm enough.

Lunchtime - 1 employee at the serving desk. 1 employee for McDrive. 20 guests waiting. No table is clean, garbage on the dirty floor. But actually it's the same as always in Kaldenkirchen. Last time there was a complaint about a cold burger. The employee walked around and wanted to tell you that it was a new burger.

Unfortunately no longer recommended, we had to overstay our lunch break because we couldn't finish a TS menu and a Bigmac menu within 30 minutes. It looked like there was an extreme lack of staff and the one person at the counter looked very overwhelmed always had to check several times what was being packed or what was written on his notes... It's a shame, things always went really smoothly back then

Near the highway, good for use as a rest stop. Clean toilets.

Like any other McDonald's. It was very full and it took forever for our food to be ready. Unfortunately the wrap we ordered wasn't the right one. But the food was prepared and fresh.

Overall very good food compared to other McDonalds. The only thing that's a bit cheeky is the thing about the ice cream. Often the ice cream machine is broken and people save money on the ice cream. I ordered a McFlurry with chocolate sauce and Oreo and what felt like just a little dab on it. I think McDonalds is really good but that's a bit cheeky

A clean fast food with a very good staff

A mess for a German citizen is a real shame. Zamość can't do their duties... It's bad.

Always useful when you want to eat something on the fly

The pictures speak for themselves and are not an isolated case. You're no longer hungry afterwards. Just disgusting 🤢

The place was very dirty, there were receipts and used tablets everywhere. We waited 25 minutes for our food if not longer. The staff didn't apologize for this. You can tell that the team can't work well together. In addition, the staff occasionally gave us dirty looks while waiting. When I picked up my order at the end and, out of kindness, wished the worker good luck at work, he then made a fool of me. Staff should be friendlier and more organized.

Absolute juice shop, you wait over half an hour for an ice cream. Not recommendable. A table service that is offered is not completely understood by the unfriendly employees and you would rather shout across the entire store than simply read the receipt. I thought I wasn't seeing properly, there was an employee standing behind the counter with a butt on his ear

Was there today after work and paid cash. I didn't think much about the change, but I was surprised at how expensive the food was. Since I obviously paid 18 euros for 2 citizens, I was surprised. When I got home I looked at the receipt and saw the change was just over 7 euros and I got 2 euros back. I've noticed it several times but with 1 euro or 2 I never went back, but with 5€ I couldn't accept it and went back. It's always the same person who doesn't give enough in return - it's an Indian-looking woman and also with a stronger Indian accent. When asked, she acted as if I had paid by card. I showed the bong where it said I paid in cash. She checked the cash register… logically a colleague should have done it…. Of course the cash register was correct... no goodwill was shown and the woman was completely unreasonable. I wanted to know her name, of course she didn't tell me. End of the song, I don't have any food and I'm 5€ quit. Top! Keep it up! The woman was working at the drive-in counter. Be careful if you pay in cash and hear or see an Indian woman in front of you! Better count money😉

Order terminal broken, display broken, no toilet paper, overwhelmed staff, 25 minute waiting time in moderate traffic...

It's just a typical McDonald's, so you can't go wrong

The manager is rude... 15 minutes waiting for her to stop talking, I only had to pay, she didn't ask who went first and she served whoever she wanted and left me waiting... I threw the ticket in the trash and left, this McDonald's is left banned for life... I went to another McDonald's that is close... and my experience will be posted in various transportation forums since we do not have time to waste and even less to wait for people to stop (not work) and do it in the wrong order...

First burger was edible, purely because I was hungry, after that it felt like an old shoe.

We had to wait 40 minutes for our food and it was manageably busy... McDonald's employees in Hamburg, Munich and Co laugh at this rush... When we repeatedly asked when the food was ready, the staff including the boss (she acted so arrogant and... Just bossed around) just slower and more unfriendly

Fail. We waited almost 40 minutes for a small order. The staff is lost, running around the kitchen and doing nothing. I don't recommend it!!!!

I waited 3 hours and 33 minutes and 33 seconds for my 20 container of pressed meat, which was delivered to me cold and alive at the end of the day by sea from Africa. Not great because my friends had ordered a 500g beef steak with potatoes which was thrown onto our table ice cold. The employees are very unhygienic with long blue hair and long hair that blocks the frontal view of their work. That's probably why people are always wrong or only half of the order ends up in the bag.

I have never in my life had to wait so long at an mc drive after placing the order, more than 20 minutes

This is the MC Donalds in Kaldenkirchen on the motorway never again service is terrible Minimum waiting time on Thursday 40 minutes the so-called shift management did not come up with the idea of ​​telling the already quite impatient guests in the drive-in counter that there was a technical problem . When I asked why this wasn't done, the answer was succinct: yes, I should go to every customer.

Desperately hungry, we stopped at the Golden Seagull restaurant. We lined up at the ordering terminals full of anticipation of a fulfilling culinary delight. Unfortunately, we realized in the first few minutes that around 80% of our wishes (ice cream dessert variations, coffee with oat milk and Sprite) were not available. Well then, so be it. So we ordered a handful of small burgers to at least satisfy our hunger. In the pick-up area we were entertained with an almost impressive performance of slow motion working. The whole piece should take 20 minutes - which is of course absolutely reasonable for three standard burgers and a Fanta. It was nice to see that there are still places where everyday life is decelerated. You really shouldn't let yourself be stressed by about 15 people waiting. So if you have a lot of time and patience and are against the speed of so-called fast food, you will be happy in this branch! I hope I won't be a guest here again. Best regards a hungry and annoyed person

Bad employees don't coordinate properly and give 1 euro too little and don't have tissues/served when ordering

All okay orders simply mixed up, waited 30 minutes for 20 nuggets

Waited for half an hour in the mcdrive

Never in my life have I waited so long for my food in a supposedly fast restaurant - over 1.5 hours for 4 simple chicken citizens - and then I'm turned away by the waitress after I complained - the biggest juice shop ever

After 25 minutes the food wasn't ready, after a total of 40 minutes we left and asked for our money back. The shift manager just threw the money on the counter and couldn't even apologize. just sad and not recommended.

Somehow the branches are getting worse and worse, the food is getting more expensive and worse.

It's getting worse and worse, ordered at the terminal, wanted to pay in cash, the employees at the counter take 10 minutes to even register that someone is standing there. During the 20 minute wait, 6 or 7 customers came to the counter with a complaint. Maybe there shouldn't be 3 people playing with a pressure washer in the outdoor area and 3 people in the foodprep shouldn't be cleaning any monitors during their shift. You don't do that when the hut is on fire. Well, at least the food was warm and the drinks were cold. Fast food restaurants are different.

A pleasant parking option, just a short walk to the restaurant. Also a very nice atmosphere, as clean as it should be so hygienically simply TOP! Very nice staff, even if something is missing, always in a good mood and friendly despite the stress. Nice atmosphere. So definitely worth a visit, much better than other McDonald's you know!!!

Mr. Daul and Mr. Mele are the best Mr. Daul is the best shift leader in the world.

The burger was good, the chips were hot and fresh, the milkshake gave me brain freeze. It has wallpapers, with a Johannesburg vibe