McDonald's in Hermsdorf

On a beautiful Sunday afternoon you wanted to get a milkshake at the drive-thru, unfortunately the app was stuck and you were insulted in a very unfriendly and hectic manner by the staff. Now the next McDonalds gets our money. Are there any negative stars?

Nice mcces of design and calm service without shouting and hassle. But the pancakes were a bit hard 😞

Very friendly staff at Mac Drive, who also know how to have fun ;) . Fast service, great!

This Balkan employee was very unfriendly with his strange language.

The best McDonald's I've ever visited, the shift that served me was amazing. Thank you very much for this approach and I appreciate it

Cleanliness is not the first priority.

Nice staff. Food was prepared super quickly. Gladly again

Fast table service despite a full house

We were here on the way home for vacation. We were allowed to go outside with our dog. And we even got water for our dog. The staff was also very friendly and accommodating. You can also tell that they still have a lot of fun at work. It was really really nice. We would love to come back here again.

The atmosphere is generally very pleasant. I come here very often and Illi is the best employee! 🔥 Never met such a great and humorous person. 🥹❤️

I only come when Elli is there. He needs to be promoted.

Food at Mecces is always great, but Illi is by far the most likeable employee. I drove over with friends and he made our evening a highlight. 👍🏻👍🏻👍🏻

Elli is the best employee. I won't come back until he's promoted. 👍

Are very nice And the food comes quickly

Everything is good but the stupid machine has to be ordered and an employee replaces it. I had to wait 2 minutes to see if I could take my dog ​​with me, but no employee. Then I sat down with my dog ​​and my wife ordered from the machine. Otherwise clean and a good impression

McDonald's like many others. Nothing special. Clean and quiet. Was early in the morning. I ordered a coffee for inside and wanted to take it with me later. Got a Becker without any problems - thank you, great!

super fast, super clean and finally you can order directly again and receive prompt and friendly service...👍

Yep, what should I write?! Children had loudly asserted their will in the back seat, so I had to drive to the “Golden Seagull Restaurant”. I haven't stopped there in ages because I'm more of a kebab person :-D. Food came relatively quickly, the service was super nice and the kids were finally quiet.

The food at MC no longer tastes the same as it used to

I also met this wonderful person around 6 p.m. today, who fascinated me so much with his manner through the loudspeaker that I am now writing this review. He also told me about his accident and that's why he's so happy because he only has one life. I think we should all make that a priority. Thank you, stranger, for making my day so magical. All the best!

Motivated team, very friendly, you get the impression they enjoy working together... everything is clean and tidy. Because even in standardized franchise companies there are big differences!

Very nice friendly staff. Everything was prepared fresh and quickly. The toilets in the branch are also very clean. But above all, the employees worked well together and had fun as a team behind the counter and in the kitchen. Thank you, we had a nice little stay

....really bad coffee or cappuccino..... 😞

We rested here, thanks to the indoor playground the children can let off steam here despite the rain.

Sorry, the burger tasted really bad, the cheese was still cold. Would have claimed that the patty sat out for hours until it was heated up. In any case, the burger tasted disgusting.

Coffee tastes terrible, no MC Café quality. Portafilter wasn't changed, coffee wasn't freshly ground. Apparently the coffee is used here several times. That explains the watery, inedible broth that is far too hot.

We had just picked up breakfast, very friendly and accommodating. Super fast drive-in experience. 👍🏽

As is always the case at MC, the food is cold.

I go there regularly, unfortunately you always have to check whether something is missing from your order. Because something is almost always missing from the MC Drive. Unfortunately it's very annoying.

The food was really delicious, but the straw was missing from the organic apple-pear spritzer with the Happy Meal, so I had a little trouble sipping this drink with pleasure. That's why I unfortunately only give it 4 stars.

Very friendly service staff at the drive-in counter. Food of the usual quality. The visit took place on a Saturday afternoon. Thanks again

I don't like food from them, someone once told me that where there are a lot of cars there is good food and here those who stop there don't look at the food, they just want to get there quickly and safely, that's why they take such fast and not always healthy food, but how? who prefer, I was there once in my life and no one will see me there again. Have a nice day, greetings from Dortmund

Something was missing from every menu. Staff extremely overwhelmed, even though there wasn't much going on.

I think it's very tasty but a bit expensive compared to the restaurant

Such incredibly friendly staff, fantastic food, it's worth going to this particular McDonald's. It was a pleasure to be here. Thank you. Oh yes, May 14, 2024 10:00 a.m., so that the bees end up with the right people 😉

Really good service. I was in transit and was so impressed with a McD that I had to leave a positive review!

We go there regularly when we're passing through and are once again really disappointed with the service! The unfriendliness of the staff towards customers when ordering food led me to the decision to give this review. You can't say anything against fast food or the decor, but the service is subpar.

A great, dear, nice person has been working here for some time. His name is Vily... He is totally attentive, friendly, super committed and a kind-hearted person. He enriches our McDonalds a lot. My husband, my daughter and I are thrilled with him.

I had breakfast far away from my mc. This is not possible at all.. cold, incorrectly wrapped MC muffins, rock-hard pancaces that have been baked to death and if you don't check for yourself whether everything is there, then you'll leave half way... never again!

McDonald's, but the service in this branch needs to be emphasized 👍 It's always nice to see what smiling and friendliness can achieve.

One thing we particularly liked today was the extremely nice and courteous staff. This one had an accent. He told us about a traffic accident and how it made him appreciate life and see it differently. He wished us the best of health throughout our lives. Which we happily replied 😊 Plus, everything was right and he was super fast! I have never been served so warmly and, above all, quickly at McDonald's Thanks for that........ We talked about it for the rest of the trip to Saalfeld /saale and hope that you will get a great bonus from the company 😊😊😊

Fast operation even at the table, when the risma rail works great mces :^)

was here to recharge, McCafe is always good

Good location, everything delicious, convenient parking

The cleanliness still has potential.

The food was on the table in no time. There wasn't much going on.

For a McDonald's "good" meal. You get what you order. The staff is very friendly and therefore 5 stars, as this is not the case in all branches.

Tightly managed, clean, fast. A restaurant that should definitely set standards in this sense. Gladly again!

Rarely have we seen such chaos at a McD. If there seems to be enough staff, you can't manage to process a small order. Our burger fell off the counter several times and was thrown back and forth. Our drink was immediately given to the wrong customer. I was shocked at the size of the burger patty. While they used to reach to the edge of the bun, they have now shrunk 🫨 only the coffee was 👍🏻 good

Forgot the chocolate sauce in my milkshake! I'm deeply disappointed, I just threw €0.40 into the wind!!! Never come here again. LG

Typical Mcs. Right on the highway. Online ordering was possible and therefore quick collection. Unfortunately, the apple bag already had a second label and was therefore already expired. This is qualitatively annoying. Stopped there again, this time everything was OK

It is extremely rare to experience such a clean, tidy MCDONALD'S in Germany, with very friendly service staff throughout. McDonald's also has the advantage on the highway that there is always a climbing frame for children to let off steam. Which is worth a break for me on a long car journey. Parents can even drink coffee inside at McCafe while watching their children climb from the window. Most people probably know McDonald's and can judge for themselves what age of children this offer suits them... (In the summer the climbing frame is probably not as pleasant in the blazing sun as it is for us in February/March...) That's why 5 stars even for a fast food shop.

Let's start with the positive. The food is usually ready quickly. Unfortunately, the current rule is that McDrive seems to be systematically trying to defraud customers. In 9 out of 10 cases a main course is missing. You simply can't leave without checking the bags. This is really striking and can't be a coincidence. Either you are completely overwhelmed or there is a system behind it. It's also noticeable here that it's almost always with the same colleague, just as the colleague looked annoyed, we apparently know this internally

Edit: Order from 03/01/24 It's not just that burgers are currently missing from almost every order - no - it's not even the right order anymore. I've lost my appetite. Thanks. Ordered online, picked up at the drive-thru. First the side dishes were missing, the staff was still discussing whether they were there or not and then you get home and find that all the sauces are missing. It's a shame, it worked much better here

A salad was missing from the order and you almost couldn't understand the man on the intercom

Today again at Mc Donalds in Hermsdorf. Ordered via the app, got everything ready in no time and went home. It went perfectly and tasted great!

Unfortunately, there is a star deduction here again because part of the order was missing again and it annoys me every time to check it's completeness, something was missing here too, although it was sent in later without any problem, but it's annoying. Chic MC Donalds in the Hermsdorf industrial area. Parking spaces are sufficient. The place was clean and tidy. The size and layout of the branch is very pleasant.

Positively surprised. The food was brought to us super quickly. The staff were friendly. The burgers were properly prepared and the fries were hot and crispy.

have improved. Orders are delivered faster and staff are friendlier. I just don't know why I've been having stomach pains lately.

Not that I value the Monopoly game, but I find the fact that the branch employees remove the codes from the packages quite pathetic, but well, whoever needs it... Otherwise the branch is OK, I rarely get cold food, there are worse things.

what can you say MC Halt. What deducted points was that 3 young female employees with loose, long hair or just barely pinned hair (without headgear) worked in the production area.

McD halt. Freundliches und nettes Personal

Schafft endlich euer Bestellsystem wieder ab. Ich will beraten werden.

Wir waren am 17.1.total entsetzt von der Dame an der Kasse. Die Burger waren kalt, wir also reklamiert. Dann kam die Krönung, die Dame hat uns den Kassenzettel holen lassen, da sie der Auffassung war, dass zwischen Bestellung und Reklamation keine 10 Minuten) sehr viel Zeit lag und wir selbst schuld sind. Nette Person. Man kam sich vor wie ein Verbrecher. So etwas geht garnicht! Schaut euch den Service mal in Swinemünde an, da kann man sich eine Scheibe abschneiden. Den Umgang mit Kunden sollte MC Donald durch Testkunden trainieren!!!

Perfekt zum Essen wenn man das Auto am Supercharger hat.👍

Nett Capuccino auf Rast zu trinken.

Sehr freundliches und aufmerksames Personal!

Хороший Макдональдс, быстрое обслуживание, чистые туалеты, плюс есть небольшой детский игровой комплекс внутри.

Быстро. Вкусно. Все что нужно от макдональза

Der Cafe war kalt. Und die Bedienung unfreundlich

Гарний заклад швидкого харчування.

Sehr freundliches Personal, trotz viel Andrang. Haben uns sehr wohl gefühlt. Danke an die beiden Damen, die ihr bestes zu zweit gaben. Ihr seid spitze!!!

Polecam na przystanki podczas podróży

Szybko, smak jak to Mc. Bardzo miła obsługa, przypadło by się naprawić niektóre drukarki w automatach do zamawiania jedzenia.

Vor allem, immer saubere Toiletten (wenn nicht gerade vorher "Assis" da waren.

Ein ganz normales, meist extrem volles, sehr ordentliches McDonald's. Gut gelegen. Sonst alles wie man es so erwartet.

Punkt Mitternacht aufgeschlagen & noch bedient worden. Absoluter Klasse Service& motiviertes Team. Auf großer Fahrt ein lohnenswertes Ziel! Weiter so!:)

Top zufrieden Personal hilfsbereit wieder zufrieden 👍

Der Kaffee ist immer wieder gut !

Mega lecker, vor allem der Cappuccino.

Also das Essen schmeckt sehr gut. Schön wäre es aber, wenn ich 2 Kaffee mit je 2x Milch bestelle auch 4x Milch bekommen würde. Das Ambiente? Wäre schön wenn es auch Plätze gäbe wo mann mit über 1,80 noch gemütlich sitzen kann.

Sehr schön hier und super Service 👍 Immer wieder gerne

Jedzenie obsługa super, Ja niestety ciężarówką musiałem zatrzymać się na stacji Aral, gdzie spotkałem się z bardzo nieuprzejmy człowiekiem z tej stacji. Gość problematyczny jak moja była żona. Stacja pusta moje auto stało tak że nikomu nie przeszkadzało ale jak zwykle Znajdzie się ktoś kto będzie chodził z linijką i marudził - łapka w dół dla tej stacji paliw. Łapka w górę dla McDonald's👍🎖

Essen ist eben MC Donals. Nicht mehr und nicht weniger. Der Service ist o.k. und die Mitarbeiter nett. Soweit ich das sehen konnte, war alles ordentlich und sauber. Leider waren die Sitzmöbel (an unserem Tisch) schon arg verschlissen.

Alles ok. Was hier für uns wichtig ist, ist die Anordnung der Parkplätze. Im Urlaub sind wir mit kleinem Wohnwagen unterwegs. Brauchen 2 Parkplätze hintereinander

Auf der Durchreise einen kurzen Stopp eingelegt. Alles super frisch und heiß, Service freundlich, Tische, Sitzgelegenheiten und Toiletten sauber, obwohl am Sonntag viel los war.

Lange Wartezeit trotz viel Personal. Großes Schild, man kann auch am Schalter bestellen, dann stellt man sich dort an um Becher abzugeben, wird zwar wahrgenommen aber nicht bedient. Das war nix.

Sauberer als andere Filialen, es wurde stetig geputzt und Abfall entsorgt. Spielecke mit Kletterbereich innen, Kletterturm draussen. Hatte einen positiven ersten Eindruck. Service schlecht zu beurteilen da wir via Monitor bestellt und bezahlt haben. Elektroladestation vor der Tür.

Wir waren hier frühstücken, die Bestellung kam schnell, alles prima, das Restaurant und die Toiletten waren sauber (vllt weil es noch morgens war). Die Mitarbeiter waren bemüht und freundlich. Die Spielbereiche innen und außen waren auch in Ordnung und etwas besser als bei vielen anderen Filialen.

2 Bestellungen und jeweils was vergessen. EINMAL das Getränk und dann einmal die Pommes.... war aber auch schon recht spät :)

An sich wie jedes ander McDonald's, was mir an sich gut gefällt. Die toiletten sind etwas ungepflegt und extrabestellungen werden häufig ignoriert

Sauberes und ordentliches McDonald‘s

Wird immer teurer und der Geschmack lässt nach.

Personal teilweise überfordert, gerade die Aushilfen, welche kaum Deutsch sprechen, Restaurant ist aber sauber, auch die Toiletten sind gepflegt.

Immer voll und längere Wartezeiten zu bestimmen Tageszeiten