McDonald's in Limburg a.d.Lahn

A 24/7 McDonald's with a very sparse interior. Otherwise it was fine.

Typical McDonald's with a standard program. Very busy and loud inside, there is plenty of seating both inside and outside. The facility looks pretty shabby. Some of the furnishings were broken, the toilets in the men's toilets were partly broken, the door handle was "glued" with scotch tape. The ambience doesn't invite you to linger, just come in, eat and come back out again.

They took Waffle Fries off the menu. Destruction

There are never milkshakes because the machine is broken. Unfortunately, the burgers were often already cold.

Morteza Amiry best employee just would never be treated so well in a MCs customer service 10/10

Service is very important here, super nice service who brought the food to the table for us.

Average MC. The fries weren't quite full, which is annoying given the prices.

The clearance is permanently closed. Far too small for highway use.

Now it's very pleasant there again. Everything fits, unlike before where it was a disaster. Now I'm happy every time :)

Very well furnished. Super nice and courteous staff.

A citizen's restaurant, like all McDonald's. Very nice staff and you can even place your order at a counter.

Royal TS without sauce and tomato! For whatever reason! Very dry

Mecces just🤷‍♂️ It's just an experience for children

I was there for breakfast around 8am. At this time the entire restaurant was dirty. No tables wiped, no floors mopped. This was only done around 8:30 a.m. It would be nice if the tables were wiped every now and then. Although there is table service, the tablet is simply placed on the dirty table.

Carelessly thrown together burger and clearly old warmed up french fries. One of the dessert bags was already an hour over the holding time, the sticker on the second was removed (it is to be expected that this one had also been lying around longer than McDonald's allowed). The branch was (average clean for McD standards)

It's a convenient McDonald's next to a gas station. However, it's very crowded. I'm ok with that. The problem with this one is that it's severely understaffed. The workers are not able to keep up with the demand and it's not their fault. Process is also broken, the screens were not working, I waited 45 minutes for my food and I had to argue to get it. They kept telling me that it's not ready yet. although my number was 270 something and they were delivering 290 something already. They told me to wait more. I don't know when fast food became that slow but this branch of McDonald's should fix the prioritization of the queue. If an order stays 20 orders behind, it should be the first one to be prepared next. But workers have no way to understand this because of the manual process of receipts flying around sometimes falling onto the ground. If no one picks, your order is doomed. Ps: my order was a happy meal and 2 big macs hence not that hard.

Simply too expensive! For the quality of the products 👎

It's just a normal McDonald's but the new Asian employee is really funny and makes this McDonald's special.

The slowest MC drive I've ever been on. Processing takes a minimum of 3 minutes per car, which is no longer normal. The criticism expressly does not refer to the staff, who are exceptionally friendly, but to the owner, who apparently saves money at every turn.

Unfortunately I can't say anything about the food from my live stay. I just didn't get it. Staff is overwhelmed, unfriendly and unqualified. Short conclusion: Unfortunately you have to give one star. We (unfortunately) visited this cucumber group of incompetent duds while passing through. Price/performance speaks for itself.

It used to be a cozy place where people enjoyed spending time and eating with friends. The food was still of good quality and the atmosphere was nice. Like a meeting place. Now after the renovation.... Cold... Unattractive and fast food is long food.. You wait forever.. You need patience and eating is an imposition... Crushed burgers, some cold fries... It's a shame what has become of it.

In this McDonald's there is still an option to order the food you want at the counter and not at the machine. This is a great relief for older people who cannot pay with their cell phone etc. and are not very comfortable with computers. The service is very nice, friendly and quick. The women's restroom could be better maintained. The food is as usual and freshly made everywhere and delicious.

I have rarely waited so long for my food. Complete understaffing resulted in incredible incompetence or indolence; the employee ensured that I had to wait 30 minutes.

Toilet and restaurant were both clean. Fast and friendly service.

Everything was fine, the waiting time for table service was a bit long.

Thanks to the manager & the waitress from lunchtime today. The birthday party was well organized. The food arrived quickly, the service was great. People kept asking if everything was okay and if we were still brewing something. Super nice and very warm service! I would like to thank you again for the great day. Definitely recommended... Kind regards.. Cansu

Never met such nice staff. Crazy...great. Keep it up.

Very slow. I asked her to make two cappuccinos to take with her, but she made one for herself instead. She forgot about me and is drinking coffee. I asked a second time and said it was very slow. There is a queue, waiting for her to drink coffee. The administrator reprimanded me, not the employee. Dear administrator, Me and my money are your salary!!! Boor, behaves like a Russian. I don't recommend it to anyone.

We waited 20 minutes - 2 coffees, 11 am - the workload was small! When they made a remark, they were rude and kicked out of the room!!! The administrator and the seller are rude and incompetent people!

Leider sehe schlecht. BigMäc trocken,pommes fast kalt. Ich hatte pommes,cheesburger und filet oh fish und bin nächtlich aufgewacht mit Übelkeit und Magenschmerzen. Nie wieder!!!

Stopped here briefly on the way home and ordered some food. It's all ok.

Very clean toilets and we were helped very friendly. Restaurant was tidy even though it was busy. Cheap gas station next to it is also great, haha.

Big problems with the order machines: On my last three visits I wanted to redeem a coupon, which was also accepted by the machine. But then the device got stuck. At the checkout the coupon was then marked as already used. Customer service could be effective here, but it isn't. Today I was smarter and went straight to the checkout or placed an order with a person. After waiting for a while, I was unable to redeem a meal coupon because a side dish was no longer in stock. The store is often very, very full and the waiting times are sometimes enormous. If I couldn't fill up with natural gas at the nearby gas station, I would 100% avoid this branch.

The parking lot is terrible , Safety hazard.

The best McDonalds in Germany. My children's best goal.

Dirty toilet. Going to get a coffee after refueling. we chose the cappuccino regular as there are 3 types: small, regular and large. But regular is larger than normal so an unnecessary upsel. Atmosphere is very boring and very impersonal. Nasty place to get a coffee

Modern, large McDonald's with a playground right on the highway and next to one of the cheapest gas stations in the area.

Large selection of food, order on the display with table service, park directly in front of the macces, nice staff, unfortunately very full and the tray trolleys were completely overcrowded, you couldn't put your tablet down

After the conversion everything was fine

My wrap was completely stuck to the paper so I couldn't eat it properly but could only scrape the individual pieces off the paper. 🥲

It's all ok. Friendly and you get your food quickly.

Rude in the drive-thru. You are not greeted, everything takes a long time and when you arrive at the pick-up window you are asked to “drive up” so that the automatic system registers your departure so that it thinks you were able to hand the food to the customer quickly even though you were further ahead wait!

Very busy on a Saturday. Conveniently located via the A3 motorway and a meeting point for going to clubs from there. When we visited, someone was always around, wiping the tables, cleaning dirt from the floor, and emptying the tray carts. The customers were served quickly so there was no long waiting time.

There was a lot going on here. Everything clean, service good

Pretty much like any other decent McDonald‘s

You should take the milkshakes out of the range because the machine is broken anyway.

Food tasteless. Cleanliness zero. I'm stuck to the floor. Almost all the tables were full of rubbish and dirty. We preferred to eat in the cold car. Employees... why are people hired who have absolutely no interest? Conclusion: Never again!

Turn on the screens with the numbers then it would be perfect

Many products are often sold out

McDonald's, clean, fast, what more could you want for a quick hunger pang at night ☺️

Why has the display board at the Collect Station been broken for months?

Typical McDonald's near the A3 motorway, easy to reach with plenty of parking spaces.

Very nice and clean. And child friendly

Not recommended every time something is forgotten when you pick it up at the drive in. It's just annoying.

30 minutes waiting time for a repeat order of a portion of fries. Thank you never again.

Everything was ok Frindly Staff

Mc Cafe has very good coffee and the chocolate cake in particular is highly recommended. What struck me positively about this restaurant was the extremely friendly and helpful service. After we tried to combine a latte macchiato with the chocolate cake in one menu when ordering electronically (you have to order the cake first and then you can combine the coffee, it will be difficult the other way around), the very friendly employee spoke to us and offered it to us Ordering at the counter, which worked out just fine. That's customer orientation, chapeau!

Very nice climate and friendly service, got food quickly despite heavy traffic.

The staff at MC Drive was very hostile and not polite at all.

Exact McDonald's standard. Current, well maintained facility. Long opening hours. Fast and attentive service. A good stop just under an hour's drive from Stuttgart.

15 minute wait at the drive-in. This is how slow food works!

Typical McDonald's, but clean and good service, despite being busy, you can definitely go.

Waited more than 30 minutes for the order.

Perfect drive-in right by the highway, and they make espresso as well :-)

It was okay. Service: you just have to muddle through the map yourself at the terminal. No advice.

Nice older employee who took our order.

Food didn't taste good and what kind of service should I judge? The floor, tables and toilet were dirty!

A big compliment to the morning team at McDonald's in Limburg an der Lahn! The employees are consistently friendly, attentive and strive to fulfill every customer wish. The restaurant is always clean, you receive a warm welcome, and the customer focus is outstanding. This team deserves real recognition: not only do they do fantastic work, but they are also competent, helpful and reliable. Every single person on the morning shift listens, responds to the guests' needs and does their best - they all more than deserve a raise!

Quick preparation. Everything in McD standard. It's all ok.

Great Big Mac, everything was clean, the staff were very nice and friendly. …… I always like to come back.!!!

Just McDonald's. What can I say...99.99% of the population knows it. Healthy is questionable, but you can satisfy your quick hunger there. At least briefly Update 7/28/19 After the renovations took place some time ago, food can be ordered via touch screens. Very impersonal. There is only one counter where you can order in person. Since three touchscreens were broken that day, many ordered at the only remaining counter. The queue was correspondingly long. The guests wait in the waiting area like in a train station hall. It wasn't clean either. Also, my burger was luke warm... It used to be nicer. Update October 19, 2024: You can tell from the date that I don't go to McDonald's often. I feel like it's getting worse and worse. Now you can order impersonally via touchscreen, you get a piece of paper with a number, but monitors are out. The staff calls out the numbers like a barker. Then you get the order and a part is missing or wrong. You really just have to read the display and fill the bag... and with the crowds of people walking around there, it could be cleaned more often...

1 star is just too much I ordered a B-Max I only get fries with a salad which I didn't even order People just do your JOB how can you forget something like that why don't you just look at the orders and see what's on them it's just shameful!! !!! Wouldn't recommend going there. Heilihenroht is actually much better!!!!!!

Always good for a quick snack in between...a typical Maces.

Get my coffee every morning. Always receive a friendly greeting.

McDonald’s in Linburg is really not recommended. Sorry, you really need to improve some things

Slow service, a new employee at the checkout who has no idea. Instead of 5 pieces of chili nuggets, we simply ordered shrimp. I discovered it on the receipt because I had to wait for my food until my number came. When I asked why the wrong one was given, he told me there were no more. I'm sorry, what????? Then please say so at the checkout!!!!! Six nuggets and four mayo were thrown lifelessly into my bag as an “apology”. When I was outside and was finally able to eat after such a long wait (almost 30 minutes) I was only disappointed, old cold fries, shrimp that I didn't order at all, the only thing that was okay was the burger for my dog. Hamburger without anything, just patty and bread. Well, it wasn't that difficult to prepare. Thank you again.

Underground! Lousy food! Old cold stale

Hi everything is great and perfect especially Dreiv🙂😍🤩

Just disgusting!!! Men's toilet flooded with human remains!!! Entire branch completely dirty! Never never never again!

The food was okay, although the junior menu was missing the apple pieces and the drink. Books on the junior menus were randomly exchanged.

A usual Mac, but everything was very quick, everything was clean and my food was freshly prepared!

Everything was great, I like the store, it's really fun to come back

Super fast, less than 2 minutes wait

Super nice staff Food hot and fresh Fast

Nice staff and everything was clean

The leaders are really great and the employees are always in a good mood

Ordering machine broken. Ordering in German from the staff is not possible! Toilets absolutely dirty. Simply disgusting.

The app says breakfast starts at 7 a.m. but here it's already from 6 a.m.

Everything was great and the staff were super friendly

I love it super MC Donals super nice employees and a super great latte that's how it has to be 👍👍👍

Waited 30 minutes for food today, tables not clean. That's not how it works!!

After eating, 2 hours later, I had a stomach ache and had to go to the toilet several times throughout the day. So yesterday I went to get the food again. The first time I thought it was just me, the same thing again. Sorry, but you are taboo for me in Limburg. Oh, you older lady (cashier) put her fingers in the french fries counter and nibbled on the fries, not bad, but I found it disgusting when I started licking them and then reaching in again. And one of the service staff couldn't even pronounce the number we ordered.

Nice staff, order was completed quickly and completely. I'd love to come back

Golden straw! This store is now the very last one!!!! The order was placed at the terminal and picked up at the counter because we didn't feel like table service today, so the table signs at all terminals were removed so that the customer wouldn't get the idea to do this. I ordered a milkshake in addition to the menu and didn't get a straw. Because of this, I went back to the counter and asked for a straw. Now the dialogue: Me: “Could I get a straw please?” Foreman (red shirt) mushy: “We don’t have straw!” Me: "I ordered a milkshake, how should I consume this product now because of the consistency?" Foreman: “Not your problem”! Me: “Customer service and especially customer friendliness are not important here, are they?” Foreman: "Now get out of here, otherwise you'll be banned from the house!" 😅😅😅😅 The end of the song was that a specialist came and gave me the said utensil and I was able to eat my milkshake! Store absolutely filthy! Tables are not wiped down. Trash cans are overflowing and return stations cannot be used due to overcrowding! Cobwebs in the corners and the smell of urine on the toilet complete the overall concept! Prices like in the restaurant with table service, but there is a train station toilet, only the noise of the trains rolling in is missing!

Re: Complaint about disrespectful and unprofessional behavior from the shift manager in the branch Ladies and Gentlemen I would like to complain about the behavior of the shift manager in your branch in Limburg on [September 1st, 2024]. An incident occurred during my order that clearly shows that the shift manager in question has neither the necessary professionalism nor the appropriate competence for a management position in the area of ​​system catering. After placing my order, I wanted to redeem a café coupon. The cashier politely informed me that the coffee machine was being cleaned and then offered me another drink as an alternative. I accepted this solution and was grateful for the employee's service. Later, when I went to pick up my order at the counter and pointed out the alternative drink, I was treated in an extremely rude and disrespectful manner by the shift manager. She refused me the drink on the grounds that it was “not allowed”. Her manner was neither understanding nor customer-oriented - on the contrary: she spoke to me in a condescending tone, which I found very inappropriate. Instead of supporting the employee's suggestion or finding a further solution, she completely blocked the situation and showed no interest in resolving the incident professionally. Her behavior was not only disrespectful, but also completely inappropriate for a person in a leadership position. It became clear that she does not have adequate customer service or team management skills as expected in the catering industry. Description of the shift manager A little blonde, a little bit fuller Think from Kosovo I expect a shift manager not only to be polite and respectful towards customers, but also to be able to act flexibly and in a solution-oriented manner, especially in situations where a product is not available. However, in this case I was not offered an alternative or an apology, which to me shows that the person in question is not suitable for this role. Such behavior is unacceptable for a shift manager and is damaging to your store's reputation and the overall McDonald's brand image. I urge you to investigate this incident and take appropriate action to ensure this does not happen again in the future. I hope for a quick and satisfactory response and to improve customer service in your branch. Best regards, D.K

I ordered a MC Chicken Classic Menu. The burger had almost no toppings at all, the drink (Cola Zero) was non-carbonated and warm. So not recommended.

Very unfriendly staff especially at the window. Only been yelled at because this person was misunderstood because of his poor knowledge of the German language. As a customer, I'm not always in a good mood, but I don't take it out on anyone. Service definitely failed. Oh yes, the food was cold too

Food was tasty and good, only the ice cream had melted. Very friendly staff, my daughter immediately received a small gift upon arrival. The employee was very friendly and attentive. The place looked clean and tidy. Top staff

In order to make the processing time look good in the statistics, our order for 2 iced coffees placed at the terminal was displayed on the monitor as “ready for pickup” within 30 seconds. When we wanted to pick up the order, we were rudely told that we would be called when the coffee was ready. After another 8 minutes we got the water with a few ice cubes and a little coffee flavor.

By definition all MCDs are the same and so is this one.