McDonald's in Herford

Unfortunately, this is the second time I've had takeaway food from this place and everything was cold, even the cheese in the cheeseburger wasn't melted.

Waiting time in the drive way too long for four Chesburgers and a Coke (20 minutes)

You need to call the staff to be noticed

Redesigned. Toilets are still very dirty. Staff is nice [at times].

Unfortunately totally for the trash. We had to wait 40 minutes for our food, which was then served to us cold. Employees have nothing better to do than fool around behind the counter.

McDrive employee did not want to take the order for a pressed meat canister. Just rude, should improve his manner

Unfortunately you have to give one star otherwise this McDonald's would probably slip into the minus. Food lukewarm, the burgers clapped together carelessly. Table service never again. My family got their food, I should please wait, it would take a while. After asking for 45 minutes, the gentleman said we would take care of it. Meanwhile, my family had already finished eating and was already playing outside, only I sat there and didn't get anything. I was so angry afterwards that I left everything on the table. It's no longer noticeable in this dirty shop! .We were there last time. Enjoy the 12 euros you can now pocket! Very incompetent people there sry!

Dirty, unfriendly, music way too loud and the food was disgusting (cold, wrong toppings and looked like you had already driven over it 5 times) I've never had a visit like this to a McDonald's.

The food was really great and worth the price

Long wait... food cold. Instead of curly fries, I got regular fries. Milk 🥛 Shake looked like foamed milk, Cola watery, no trace of Cola with ice 😓. McDonald's what's going on with you? What Mc Donald has to offer is really disappointing...

The food is of McDonald's quality, but it takes far too long to finish, you sometimes wait longer than you finish a menu. The staff tries hard, but I have hardly seen any staff members who have a lot of work experience. The ambience has improved somewhat since the renovation, but unfortunately it is always too crowded. Let alone the parking lot. You now park in the parking lot at Jysk just to finally arrive.

We wanted to use several coupons - only 3 worked - then place a new order. 1 meal came after a few minutes with cold fries and very oily, we got new fries. The other 3 ordered came after 20 minutes, you want to eat together, we weren't the only ones who waited for a long time and it wasn't full.

Clean place, quick payment and fast delivery. Unfortunately, this was my worst visit to McDonald's. The bread was hard, no real sauce and the Mc Crispy was dry and had a hard layer of breadcrumbs. I tasted 4 different flavors of the fries. This really works better.

Goes for a Mäckes. Can you go there?

The McDonald's in Herford has been rebuilt and now looks more modern and in keeping with the times.

The latte macchiato tastes very tasty and everyone is nice and friendly

I ordered a cup with ice cubes, which I never received😔

A little different than usual It could have been better

It turned out great after the renovation.

Waiting time for two sandwiches was 25 minutes and I was first in line

The usual at Mc. Donald's burger menu food. Not a long wait.

Even 1 star is too much. Ordered via Lieferando, almost 2 hours. It took until the food arrived (although Lieferando said it was about 30 minutes to 45 minutes) and then it wasn't even complete, I tried calling several times and complained, after more than an hour the driver came and delivered it. NEVER AGAIN

Had the worst food poisoning from the Chicken 20 Nuggets. Was in the hospital for 2 days.

I'm pissed!!!!! Employees can't tell the difference between a chocolate milkshake and an ice cream with caramel sauce! I had it exchanged and got exactly the same thing back!! Only stirred once and simply returned! I just wanted a BROWN chocolate milkshake but they can't even do that!!

This is the worst McDonald's we've been to so far Ordering takes almost 30 minutes. Eat ass cold Staff walk past with food x times

Well...cold old burger, old fried fries warmed up again and more ice cubes than drinks. In addition, the seats are dirty and the staff is extremely unfriendly.

The cleanliness in this store is non-existent. There is more food and sticky stuff on the empty tables and floor than on the tray. Tables will only be wiped down briefly upon request. Absolutely NO GO!

Very bad delivery service... 40-55 minutes are promised, after 2 hours of waiting I call and am told it is ready and will be delivered in 20 minutes... I ordered there last time. Very unfortunate...

Delicious burgers and nice ambience.

Absolute zero... and this boss is a liar... he simply lied to us on the phone... this branch is dead for me... this place is a real trash bag!

The entrance to the parking lot is a bit confusing. You think you're driving like a wrong-way driver. The tables hadn't been wiped down for quite a while, it looked pretty messy.

An average McDonald's. The food was okay, as was the ambience. The service staff is very friendly and helpful. The hygiene of the toilets could be a little better. Update 12/1/2024 After the renovation, the damage to the furniture, for example, disappeared, but it became uncomfortable. The dark wood look takes a lot of light out of the room and unfortunately the room layout doesn't invite you to linger. Too bad.

The food was reasonably warm and everything didn't taste good at all, not even the cola. After eating, I forgot my coat there. When I asked if they had collected it, they said no, they hadn't. After asking again and emphasizing that there were cameras there, the coat was suddenly there and given to me again

Waited for 2 hours after a call confirmed that it had been forgotten and would be gone in 15 minutes. After another hour it still didn't arrive. 3.5 hours for an order for 2 people. Terrible

New look, but still the same juice shop. They don't always get their orders and are annoyed when they check. According to the screen, every other thing where there should be a Monopoly sticker has none on it, but there are tear marks.

Unfortunately, this is not fast food. After a long wait, unfortunately only lukewarm food comes. The burgers are carelessly stuffed into the paper and when you open them the sauce sticks into the paper. The Spicy Nuggets are missing from the nuggets. The fries are almost cold. Too bad! After completely renovating the outside, you should still work on the “inside”.

The food was prepared quickly and hot. In terms of the ambience, I thought it was good, I've seen worse branches. I would come again if I am in Herford.

So I think the pictures speak for themselves, it's definitely not just after the last cleaning a few hours ago that the floor is very sticky

Damage nuggets where there are, even if there were only 99 and not 100.

We ordered food here last Sunday via the Lieferando app, confirmed delivery time was given as 50-65 minutes. When there was still no delivery after 1 hour and 40 minutes, I used the telephone number provided to contact the branch to inquire. The answer was “Yes?” There was no message that I had ended up at McDonald's Herford, I asked what my order was and was answered in very bad German: "The driver is on his way now, sorry." Ok, I thought to myself, I drive on average 10-15 minutes from home. After another 30 minutes, my wife received the information via Lieferando that our food was currently being prepared and would arrive in about 19 minutes...Seriously? I thought it had been on the way for 30 minutes... when our food finally arrived after about 2.5 hours, as if it hadn't been miserable enough, the wrong drink was delivered than ordered, and we waited another 40 minutes for it to be delivered. The food was lukewarm and carelessly thrown together, in the past you would at least get an apple turnover or something like that as an apology, but that wasn't the case, apart from a "sorry" we didn't get anything. We definitely won't be ordering again, I know that system catering can be stressful, but sorry, I'm not allowed to offer additional delivery, that's probably the reason why Burger King stopped doing this after testing. Please learn from something like this! And get your employees under control, our last visit to the branch was overshadowed by anti-social employees who shouted "Boy, old man, victim and don't mess with me" at each other across half the branch. Such slang has no place when working with guests.

Unfortunately the food was cold and not complete. After the renovation, I find the ambience very cold and not at all inviting. It's a shame there's no comfort. Maybe that's the intention so that customers don't stay in the building for too long. The employees are nice.

Drive through is the slowest in the area, so avoid it. 👍 even more uncomfortable and slow indoors since the renovation.

The ambience was much better before the renovation, now it's too dark in there because of the brown wood and unfortunately it looks smaller in the room, even when you order at the front it feels like it's empty and therefore not accessible. Unfortunately, the dark interior in Herford makes me afraid to sit there. Maybe it will be brighter and more comfortable to sit there.

We were there after the renovation. It's not embellished. Way too dark and some of the walls look like they weren't finished. But when you look at chipboard, it's not all that pretty. The food didn't taste good at all and either something was missing or there was something that we didn't order. The range of values ​​is much too narrow/small where you wait for the food. For that money we'd rather go to a pizza place soon.

Typical McDonald's, expensive and cheap products. Unfortunately the entrance is narrow and annoying!

This blonde little f**** gets the order wrong every time. I even say sweet and sour sause 3 X she says yes, I'll put it in but what happens at the end? Exactly mayonnaise. Every time something is missing or wrong. Please cancel. Ordered in drive.

Ordered food from delivery service. The delivery date kept changing - in the end it was two hours - very rude when calling and canceling. Disaster.

Should be more like Burger King

Had to wait 40 minutes and the food was cold and just thrown together

The food is of a high standard quality. However, the last time I visited the restaurant, I noticed the following deficiencies: -Missing a small version of the Big tasty Bacon if you're hungry for this burger but can't eat that much. Name suggestions: Small tasty Bacon, Big tasty Simon -Sweet potato fries are missing from the menu, every store now has them except Mces (with guacamole dip, please). Please catch up -Aperol is missing from the drinks menu. The seasonal selection of wines was also disappointing For the suggestions for improvement, I would expect 10% of the increase in profits through these measures to go to me and my business partner. Thank you. P.S.: Even the adult urinals were so low that you wonder what ISO standards were used here.

We ordered breakfast here for 3 people today. Unfortunately, the ordering process was only completed by the machine 2 minutes after breakfast time had expired. When we tried to sit down at the table, a kitchen staff member (his name was Ramo) yelled at us that breakfast was over at 10:30. I would like to point out again that our order was completed at 10:32 a.m.... When we said we had already paid for the order by card, we received a cheeky "not my problem". When we complained or pointed out that the kitchen staff should not shout at the customer from the kitchen area, the gentleman in charge of human resources went to his employee and asked him to apologize to us. There was only a forced, quiet “sorry”... After all this back and forth we wanted to get our money back and leave. But the person in charge of this store said he couldn't cancel our order because of card payment and he would have the breakfast we ordered made. The end of the song was: We had our order served to the table and instead of medium latte macchiatos we got large ones. Couldn't the order, which was submitted 2 minutes late, have been prepared without this hassle? Most importantly, why does a kitchen staff yell at the customer? Surely this could have been done in a more elegant way, like telling the lady at the counter to tell us matter-of-factly? So again I won't have breakfast in this restaurant...

The inside is a standard McDonalds, but the parking lot and lanes are very narrow.

On 09/09/24 I was at McDonald's Hereford with my child. We were served by a man named Nazar. I would like to thank you for the polite communication and friendly attitude towards my child. After this attitude, my son wants to come back to McDonald's. We want to come back on Saturday. Best wishes. Kapustin

I ordered a McFlurry. I waited 25 minutes for my order. In terms of taste, it was the nastiest ice cream I've ever eaten. It was very sour by itself. I didn't expect something like that.

Everything happens very slowly, otherwise it's ok

It's cleaner now. However, totally chaotic - the store is empty, takes forever!!! Just shouting at each other!!!

I was told the Quetschie was organic, but it wasn't. The lady at the drive in didn't really understand what I was saying, as if a 15 year old had been put there. It's a real shame, I generally rarely go to mcces and if I do, only when we're on the road a lot. This branch in Herford is avoided.

Was very crowded. Food took a while but was ok. Wasn't completely warm. But it was very dirty and all the containers where the leftover food goes was completely full. Already starting to pile up.

Cola 0.25 for €3.00??? No thanks ! Why are the products in this Mekkes more expensive than in others??? Is it due to the special equipment such as the super narrow toilets and the temporarily patched benches??? Never again !!!

Unfortunately it's been disappointing lately. You often wait at least 30 minutes for the food and unfortunately it has happened more than once that entire orders are forgotten, not to mention individual parts that are forgotten. Always get the receipt! Unfortunately the cleanliness of the tables also leaves something to be desired...

I've never had such dirty tables at McDonald's. But I have to say, since they have these stupid ordering machines, one of which didn't work yesterday, I've rarely been in the store. When there are offers, I just drive to the car counter. But only every third or fourth offer. But young people seem to love it.

The women's toilets are too small, it's difficult to turn around in them unless you're very thin.

I'll pay anything for the information where this disgusting person lives who makes these disgusting burgers and drags down the name of McDonald's. I'm a Turk myself and I'm just learning to hate Turks here. I'm ashamed to be a Turk when I see a crowd like that.

Ordered more and didn't get everything again. Feel free to fill your pockets, never again, what a juice shop.....

All in all a good branch. The service is friendly and helpful. There have always been enough parking spaces available. The drive-in is too narrow for me personally.

Yes, typical Mcs, nothing special

I can't order because Lieferando keeps saying I'm not in the delivery area/address... I'm not far away and was able to have it delivered earlier. I see a delivery truck driving past me. ANNOYING! Sorry it does not work

When you stand at McDrive and don't have a chance to study the offers because the board keeps moving, it's very humbling...

Quite okay. The coffee tastes very good here.👍

I've noticed that something is often missing with larger orders. This is now my fourth large order and something is missing again, this time a McChicken. 3 out of 4 times something was missing, so it's hard to call this a human error. I really don't feel like digging through the bags in the car every time and checking to see if everything is there.

The most outrageous McD experience of my life! Extremely unfriendly service, food is served incorrectly, if you complain you are called out and then you have to get the correction after exactly 4 minutes. Was there after 4.5 minutes and was told again that it was 4 minutes and you had to throw the food away...

Unfortunately not much choice (Mc's Donald's in general). Otherwise good and fast service. Unfortunately sometimes a bit dirty (floor sticks and tables not cleared or cleaned)

Hello. I would like to mention the staff, or rather the guy Nazar. The food, as usual, is typical poppy, but the service 👍is not the first time we have come across this guy. A very friendly and attentive young man.

You actually only eat Mcs when you're in a hurry.

Waited 30 minutes until it turned out that the order had been deleted. After ordering again, half of it was missing. I would say that they are completely overwhelmed. Nobody knows what the other is doing. Service inadequate

It's unbelievable... not only that the extra patty for the MC RIB costs 50ct. Costs more than in all other branches, and the MC RIB is regularly prepared here without or almost without sauce... very strange shop - I don't have these problems anywhere else

I ordered 6 chicken citizens, I was only given 4 pieces, 2 kept them and paid the full price, dry and cold fries and the Albanian refugee was very, very rude, I couldn't sleep last night 😴 and I made love to him and with a smile Discussed it and he was just very unfriendly and disrespectful then I ordered an iced tea there and I got a cola that's happened 5 times now I've always turned a blind eye this time I've had enough and something has to happen there

A bit like a train station, but there are no announcements.

Unfriendly staff. Too little money was given back at the drive in and they didn't even apologize.

It was terrible today at MCDONALD'S in Herford!!!! First of all, half of the order was forgotten. Then fries was half raw! Vanilla milkshake was complete with coffee flavor. And also unfriendly staff!!! If you don't feel like going to work, then you don't have to go there!!! It's not customers' fault that you don't feel like it!!! I'm totally disappointed!!!

Ordered curry sauce 4 times for my 20 nuggets... and got sweet and sour 4 times. I don't know what was so difficult about it...???? Should I play Lego with it or something?

If you order vegetarian or vegan you should get it too! Instead there was an MC Plant with meat. Then head to Burger King now! :)

At the time I stayed here with my family, it was not crowded and comfortable.

It can't be that difficult to make the ice cream right if you want smarties, why are there weird stars in there or chocolate sauce where there is caramel and the caramel is missing in the other one, so I don't often get it wrong at the moment

Biggest crap shop. Hygiene is absolutely non-existent. Absolutely not recommended. The employees tried to open the bag containing the cherry sauce with their teeth, but things were thrown from the table into the food. The public order office should get there as quickly as possible.

Nice McDonalds driveway can be a bit tricky with large cars. Very modern shop from the inside with very friendly staff. Ordering errors almost never occur here. And if a sauce is forgotten, it immediately gets discussed.

Unfortunately, hygiene is not a priority in this McDonald's. The women's toilet looked worse than a rest area toilet! After I asked an employee about it, he informed his boss. Then they both went to the toilet, threw the paper lying around in the trash, briefly swept the floor, squeezed the flush - that was it.....! The table we were sitting at - was wiped down properly beforehand - the floor was sticky, so your shoes got stuck. Hygiene Award 2022-2024, was on the door🙈! Once and never again!!!!! I would be interested to know if at least my hands were washed/disinfected after checking the toilets - because I went straight back to the kitchen afterwards.....

Everything is okay, you can't give it more than 4 stars because other burger restaurants are better. But price performance is OK

The only complaint is the disturbingly bright light color. Otherwise everything was great! The petty was missing a load of pepper and salt.

One drawback is that the parking lot is very tight. Finding a parking space at peak times is like playing the lottery

There is great fish food next door.

INCREDIBLE !!!! We are just disappointed that the public order office has to take a closer look at the juice shop and it has to be closed!!!!!!! Selling rotten meat to customers. Juice shop

Then it's better to spend 10-15 euros and eat a good burger

Food typical McDonald’s. Unfortunately, sometimes very disappointing service. From employees on their cell phones in the drive thru instead of paying for my order with me, to employees forgetting a bag from my order, to completely forgetting one or more items from my order. I ALWAYS check my order to make sure it is complete before I leave the pickup window. Other branches that I used to visit regularly did not have these problems.

The toilet cubicles are much too small and unfortunately not clean either. No paper towels to dry hands.

It really can't be that something is missing every time. We had food delivered. Some things were missing. You try to reach someone by phone. Nobody is answering it. I don't hold grudges, but if something is missing from a product worth €10, it's no longer funny.

Leider war die Serviceerfahrung enttäuschend. Das Personal weigerte sich, das Essen an den Tisch zu bringen, trotz vorheriger Mitteilung. Darüber wurden wir unhöflich behandelt. Eine Verbesserung im Kundenservice wäre wünschenswert, um das Gesamterlebnis zu optimieren

Super quick order processing and everything was warm and fresh. Rarely has it been so good! Top

I've often had something missing, fries, sauces, etc. I wonder why this happens so often in every menu there are fries, for example.

The employees are pretty nice to the customers.... which unfortunately often happens.... what you order to go.... 1 - 2 things are missing and that's annoying.