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Basierend auf 2.478 Bewertungen gefunden auf 2 Websites

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Nº 40 unter 43 unter Übach-Palenberg

Nº 1 von 1 Fast-Food-Restaurant unter Übach-Palenberg

KUNDEN KOMMENTIEREN IHRE..schon
Ergebnis
StellungnahmenHinweisGoogle2.4713.5TripAdvisor72.5

comment_iconStellungnahmen

Mcdrive is unusable…slow would be an understatement.

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Art Vandaley . 2024-12-12

WEITERE KOMMENTARE IN Google

The breakfast was good. Except for the pancakes. These were hard as rocks. My wife and I were the only ones who ate there. Still, it was fine. Addendum (02.12.24): we had dinner there in the evening. It was very crowded and very loud. The food was still warm and tasty. The employees were very attentive and were able to serve us quickly.

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Daniel O. . 2024-12-02

WEITERE KOMMENTARE IN Google

Orders possible at the counter and at the terminal

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Stefan Werner . 2024-11-27

WEITERE KOMMENTARE IN Google

Deliver the order correctly! I'm Muslim and even though I order 20 spicy chicken + mc spicy chicken menu and bigmac menu I get big tasty bacon instead of the bicmacs or something like that!!!!!! + ordered coce light 2 times, once it came wrong... and sprite! + waited 1 hour!

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Antoniooo . 2024-11-27

WEITERE KOMMENTARE IN Google

Always highly motivated people at the start, but the large Ukrainian family only disturbs the whole restaurant. Really cozy here

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Malte Menninger . 2024-11-22

WEITERE KOMMENTARE IN Google

Were there today for breakfast, food cold, drinks coffee, cocoa, cold, a meal went back, looked like it had been eaten in the store, ice cold, not recommended

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Michael Fuchs . 2024-11-21

WEITERE KOMMENTARE IN Google

Food was okay and service was friendly. Can be quite busy at certain times.

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Karine Vermeulen . 2024-11-20

WEITERE KOMMENTARE IN Google

The staff was super friendly, but unfortunately my Mcrib didn't have any sauce on it. But hey, mistakes can happen. Otherwise everything is normal like in any McDonald's

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Maximilian Pandel . 2024-11-09

WEITERE KOMMENTARE IN Google

What a shame, you order something via Lieferando, after more than 90 minutes nothing is there, and no one answers the phone! Hope we at least get the money back!!!! Rarely experienced such impudence!!!!!!!!!!! Unfortunately one star is still far too many!!!!!

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Marcel Votava . 2024-11-08

WEITERE KOMMENTARE IN Google

There were 4 items missing from the order, unfortunately we didn't realize this until we got home and it was too late. Always check what is packed in your bag when taking take-out.

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Anna Kryvko . 2024-11-08

WEITERE KOMMENTARE IN Google

Great! Unable to reach by phone, wanted to know whether there was a delivery service here, as advertised many times. To do this, I first have to install the app, then after a long click I am directed to Lieferando, only to find out that Übach doesn't deliver. If you want to ask about it the old-fashioned way, by phone, hmmm, not reachable. Top service. Made out for 30 minutes and almost starved. Thanks for the lost time!

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Anja Kratz . 2024-11-06

WEITERE KOMMENTARE IN Google

Dear cashier, sorry for the moment at the McDrive counter. The food was ready quickly and warm.

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S. Alvarez . 2024-11-01

WEITERE KOMMENTARE IN Google

I have no idea how I ended up here, but the burgers are pretty much the perfect post-drink breakfast.

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Isendrak Skatasmid . 2024-10-26

WEITERE KOMMENTARE IN Google

I went to the drive-thru this morning and ordered a Big Mac. When I bit into my burger with extra cheese with pleasure, I realized that the Big Mac had no meat on it at all. The most important part of the burger was forgotten.

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Marlon . 2024-10-23

WEITERE KOMMENTARE IN Google

The store is clean, the food was well cooked (crispy fries), the staff could announce the numbers more clearly and loudly and take time to empty the tray cart

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Ariane Lucke-Vossel . 2024-10-22

WEITERE KOMMENTARE IN Google

McDonald's. I haven't been here for a very long time. I have the impression that all the dishes except the fries have become smaller and more expensive.

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Marcus Jansen . 2024-10-18

WEITERE KOMMENTARE IN Google

Do you actually have to check every shit? If I order burgers without onions they are gone too! Ordered two burgers without and they were still there. Burgers were also cold and all 5 of them were more expensive than anything else and had no quality

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marc kaiser . 2024-10-17

WEITERE KOMMENTARE IN Google

If these employees worked at a McDonald's in a big city station, people would go to Burger King.

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Michael Geneschen . 2024-10-09

WEITERE KOMMENTARE IN Google

As soon as I came in with my French bulldog I had to go out again. In this weather I definitely won't sit outside just because I have my sweet dog with me!! I quickly lost my hunger... Then don't stop...

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Toto Panetta . 2024-10-09

WEITERE KOMMENTARE IN Google

As always the service was strange. I gave ambience 4 stars because McDonalds, in that way, went overboard.

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Cengiz Aydin . 2024-10-06

WEITERE KOMMENTARE IN Google

My wife brought something with her, by the way, we rarely get it... but they make the burgers so expensive and then they shrink by half, e.g. mc chicken.. sorry, but you don't need to get anything else with the coupons... p.s. After 7 months, here again for breakfast.. they don't get anything done here at this location.. mc drive wait briefly, I'm in after 5 minutes... and here I'm waiting for 3 things for almost 15 minutes

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Tim Eihmer . 2024-10-01

WEITERE KOMMENTARE IN Google

Falsche Bestellung bekommen. Reklamiert und anschließend totale verständigungsprobleme. Danke für nix . Sehen uns da nie wieder

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Marion L . 2024-09-22

WEITERE KOMMENTARE IN TripAdvisor

The food was cold. The staff barely spoke German. The seating was uncomfortable. The lady who was supposed to keep the room clean was busy rolling the dish cart back and forth. Overall a failure. Tried it again after a long abstinence, what can I say, ordered the BigMac WITHOUT CUCUMBER and what was served: with cucumber. Still the same. None of the people can read. It's a shame, you should ask yourself what you're doing there.

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Hubertine Römer-Drewes . 2024-09-21

WEITERE KOMMENTARE IN Google

Food was okay but the staff and the tables and toilets are really not recommended. I saw a better McDonald's store there

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Claudia Crnkovic . 2024-09-17

WEITERE KOMMENTARE IN Google

Addendum: It hasn't gotten better even after a long time. There's almost nothing left here because you have to wait for the simplest orders, and the employees are bad at listening when you've already ordered via the app. When the employee comes out, it's very overwhelming when there are two black cars in the special waiting area. Orders are swapped and given to you and then taken away again because it's clear to you that it's the wrong car.... Quality has deteriorated significantly. I ordered via the app but had to go in because there was no other way. 2 employees 1. For the counter one for the rest but was completely overwhelmed and wanted to collect the wrong amount from me and at first didn't understand that I had given the right amount. The guys behind me waited 30 minutes to order drinks. And my order was then prepared for consumption there and when I mentioned that it was to be taken away they said "oh no, really now".

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Fabian Scharf . 2024-09-16

WEITERE KOMMENTARE IN Google

Be careful when collecting the order. The burgers ordered were regularly incomplete.

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Jean Ramakers . 2024-09-08

WEITERE KOMMENTARE IN Google

Was in the drive in, everything was complete and warm.

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Ralf Thelen . 2024-09-06

WEITERE KOMMENTARE IN Google

I stood for almost 30 minutes to pay and I wasn't served (the employees insult each other)

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Alina Elsen . 2024-09-02

WEITERE KOMMENTARE IN Google

My wife ordered food here. When the food arrived, half of it was missing, when she called she was treated very disrespectfully by a male person and was then told that if she had a problem she should come over and sort it out in private. It is also the case every time that my order is not complete. We absolutely cannot recommend this branch.

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Anonym Glch . 2024-09-01

WEITERE KOMMENTARE IN Google

Clean toilets, nice staff, waiting times were okay. Ordering is now only possible via the electronic counters.

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Guerkchen 96 . 2024-08-30

WEITERE KOMMENTARE IN Google

Flies landing on the food everywhere, loud fat children running and screaming throughout the restaurant, every meal tastes absolutely the same, no matter whether it's a Big Mac or a hamburger, no difference. but the Sprite with popcorn flavor was delicious, even though the flavor wasn't mixed and at the end it tasted like popcorn syrup

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Waldy Tysen . 2024-08-26

WEITERE KOMMENTARE IN Google

Great shop! I'm positively surprised. Order there from time to time or get food there. It hasn't happened in a long time that something was missing. Unfortunately today when ordering. Happens, they're all people and they can't do more than work! I called them and my fries were delivered to me straight away! As a small apology there was a free apple turnover. Great service really! After all, there are 8 kilometers that had to be driven again. I am very grateful and positively surprised! Keep it up!

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Jennifer H . 2024-08-24

WEITERE KOMMENTARE IN Google

It was just supposed to be ice cream, but then we left. Staff totally overwhelmed by the flood of drive-in restaurants both in and at the counter. Too few staff, prices too expensive for what you get and hungry guests that are too unfriendly and irritable. Respect for the people who work there.

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Catharina . 2024-08-23

WEITERE KOMMENTARE IN Google

Didn't understand definition of fast food restaurant. Drive In completely full. Cars were already on the street. Eternal waiting time, burgers partly cold and just clapped together. Order incomplete. Given the reviews, I'm surprised that this branch still exists. Seems normal there. If I want to wait a long time for food, I can go somewhere else. Plus it's expensive.

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Marcel Jansen . 2024-08-18

WEITERE KOMMENTARE IN Google

It's a McD what else is there to say

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Pascal Nast . 2024-08-17

WEITERE KOMMENTARE IN Google

Fast service. Friendly staff. Clean tables

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Daria Pishchalina . 2024-08-15

WEITERE KOMMENTARE IN Google

Boscheln was always one of the few good McDonald's. But that was cheeky. Loveless, mashed together burgers, for example a double cheeseburger without onions was ordered. They were hoping for a fresh burger, but it was strikingly obvious that the onions had been removed from a finished burger. The chicken burger looked like it had been put through a blender and you had to put it together first. What I don't understand at all is why do people always let the climate in the restaurants shoot like that? Cleanliness: I prefer to leave it...

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ey jay . 2024-08-14

WEITERE KOMMENTARE IN Google

You really have to check if you want to take food with you.... forgetting the extra chocolate sauce with the milkshake several times or just burgers or fries that aren't packed...

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Marion R. . 2024-08-12

WEITERE KOMMENTARE IN Google

McDonald's......like everyone else

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wolfgang meyer . 2024-08-11

WEITERE KOMMENTARE IN Google

trend downwards, Eating took forever After what felt like an eternity, someone came to see if we would be sitting here (we had ordered via the app with a table number), then the food was apparently made and delivered a second time... Really time-consuming... Actually, that's exactly the reason why. you get here... It's quick... unfortunately not at all today...

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Michael Former . 2024-08-10

WEITERE KOMMENTARE IN Google

I had a question and I couldn't even finish and they hung up straight away.

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Luca Meisen . 2024-08-07

WEITERE KOMMENTARE IN Google

Healthy as always. .. quick operation. Fresh real flowers on every other table.

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André N. . 2024-07-31

WEITERE KOMMENTARE IN Google

McDonald’s tastes relatively the same everywhere Only the cleanliness has left something to be desired lately

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Benjamin . 2024-07-27

WEITERE KOMMENTARE IN Google

I didn't like it, the fries weren't crispy, the burger was okay, it was a shame!

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Birgit . 2024-07-08

WEITERE KOMMENTARE IN Google

The entire staff is incredibly friendly and helpful. Children are also very welcome

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Carmen Straussfeld . 2024-07-01

WEITERE KOMMENTARE IN Google

Extremely dirty. Staff totally overwhelmed. You poor employee.

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Bianca Kowallik . 2024-06-30

WEITERE KOMMENTARE IN Google

The kids always have a lot of fun on the outdoor slide and at the electric play table.

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Ursula Engels . 2024-06-23

WEITERE KOMMENTARE IN Google

It's no longer like it was when I was a child where there were still clowns and already a bond???? But now just like a . quick restaurant 🤮🤮🤮😪😪😪😩😩😩😫😭😭😭😭

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markus wallulli . 2024-06-23

WEITERE KOMMENTARE IN Google

Surprised at how clean it is here!

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Ralf Coopmann . 2024-06-20

WEITERE KOMMENTARE IN Google

I got some ice cream and it was ok.

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Norbert Bohnhof . 2024-06-16

WEITERE KOMMENTARE IN Google

The price-performance ratio simply doesn't match anymore. Apart from the fact that you constantly have to ask the staff to clean the table you want to sit at - whether on or under it

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Raphael Knarren . 2024-06-08

WEITERE KOMMENTARE IN Google

It's all ok! We only wish we had more vegan products!

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Žane žane . 2024-06-06

WEITERE KOMMENTARE IN Google

McDonald's in Übach-Palenberg has been lagging a lot in terms of taste and customer service for a long time, in my opinion. Often very unfriendly employees.

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Noah Skoppii . 2024-06-05

WEITERE KOMMENTARE IN Google

Hard to believe but there was no cola as a drink. I've never experienced it at Mces. Plus pure chaos. Better somewhere else.

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Methyx Donors . 2024-05-29

WEITERE KOMMENTARE IN Google

Good burgers, nice service, clean.

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saschateixeira . 2024-05-28

WEITERE KOMMENTARE IN Google

Disgusting cuisine, disgusting meat, bread is not fresh.

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Deniz Sahin . 2024-05-25

WEITERE KOMMENTARE IN Google

The offer is delicious. Ordering takes some getting used to.

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Peter Römer . 2024-05-11

WEITERE KOMMENTARE IN Google

It's basically like any McDonald's

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Christof Preißer . 2024-05-10

WEITERE KOMMENTARE IN Google

Preferably no more stars at all The branch has slacked off so much. Staff very rude and not in the mood for attitude plus the food is cold and wrong

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Lena Kurth . 2024-05-09

WEITERE KOMMENTARE IN Google

Super fast, super nice, a little stressed but otherwise great

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Levent Yilmaz . 2024-05-08

WEITERE KOMMENTARE IN Google

Typical McDonalds offer. Friendly staff.

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Kurt Schmitz . 2024-05-02

WEITERE KOMMENTARE IN Google

Forgot the nuggets about the vouchers. Things used to be much better there. And the toy with the Happy Meal too. You can absolutely forget a fries, a drink and a portion of nuggets, you might think they do it on purpose.

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Fabian Carduck . 2024-05-01

WEITERE KOMMENTARE IN Google

McDonald's, where fries make you happy and the drive-thru becomes an adventure.

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Mateusz Adrian . 2024-04-25

WEITERE KOMMENTARE IN Google

No straw Fries cold Cola is mixed with water It does not taste good

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Mohamad Khatib . 2024-04-17

WEITERE KOMMENTARE IN Google

So checking is the be-all and end-all because we were missing half of it. You call and the colleague said the fat fieh had put it in. That's not really sickening

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janin schieren . 2024-04-04

WEITERE KOMMENTARE IN Google

I've been there off and on for about 10 years, sometimes more and sometimes less, and the prices have skyrocketed, which is the case with all things now, but I can hardly explain the fact that the quality has deteriorated so much over time and it's inedible The food is cold, the taste is similar to the smell of an organic waste bin, the price/performance ratio is outrageous, sometimes twice the price for a citizen twice as small. I always advise against Übach as this is unfortunately not an isolated case but has happened several times. My conclusion is a clear no for this Mc

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Yanis Nobis . 2024-04-01

WEITERE KOMMENTARE IN Google

Friendly staff, food was ready quickly. Restaurant looked clean at first glance. This is what a McDonald's should look like.

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Francesco Hottmeyer . 2024-03-27

WEITERE KOMMENTARE IN Google

Really bad! You say that the ice cream was forgotten during delivery and you get the following answer: "You're a liar, you're just saying that so you can get another ice cream for free" 😂

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Vladlen Fischer . 2024-03-24

WEITERE KOMMENTARE IN Google

Worst shop in all of North Rhine-Westphalia, 1000 points were deducted from me, the employee was overwhelmed Reading and couldn't bring myself to give me my food

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Milot Damea . 2024-03-24

WEITERE KOMMENTARE IN Google

At first glance it's a McDonald's like many others. But a bit rocky. The card payment is defective in half of the order terminals. Current staff provides zero service. Voucher for Big Mc was thrown out of the order during checkout “Product currently not available”. When I asked the manager about it, all I got was the phrase voucher can only be used once. All attempts to explain that this is not the case here were answered with the same sentence. Then the manager just turned around and left me standing there without a word... This is another lesson in never going to these fast food chains again.

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Jonas Appeltrath . 2024-03-20

WEITERE KOMMENTARE IN Google

McDonald's is just getting worse and worse. I personally won't eat there anymore. The citizens are getting smaller and smaller and at the same time more and more expensive

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Rene Moulen . 2024-03-17

WEITERE KOMMENTARE IN Google

Absolutely not recommended!! The staff is not in the mood (understandable), the food is becoming more and more expensive and tastes bad too! I get stomach problems every time I'm there and the hamburger breaks the €3 mark. Damn, it cost €1, what's the point??

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Ilto2002 . 2024-03-16

WEITERE KOMMENTARE IN Google

For a McDonald's I think it's okay there, the atmosphere is nice and the order is ready quite quickly. The fries don't taste as good as elsewhere, but the chicken Mcnuggets are a plus point. Especially recommended for children because of the toys.

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Elias 2004 . 2024-03-15

WEITERE KOMMENTARE IN Google

Understaffed at peak times, self-service card terminal not usable & unmanned queue at checkout. When you ask when someone is coming to check out, you get a stupid answer. Disgusting.

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drumlin green . 2024-03-08

WEITERE KOMMENTARE IN Google

Ordered 2 cheeseburgers today after a long time because I was just in the mood for it!! But when I unpacked the burgers the ketchup came towards me and the whole bun was completely smeared with ketchup as if it had been dipped in ketchup and the taste wasn't tasty but the main thing was to charge €2.79 for it

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Markus M . 2024-03-07

WEITERE KOMMENTARE IN Google

Is MC doing so badly that you can no longer afford toilet seats?! Terrible beeping in the store! Eat as usual

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K S . 2024-03-05

WEITERE KOMMENTARE IN Google

Burgers were forgotten for the 5th time (3x McChicken & 2x BigMac). Are you serious? Today I complained on site and asked to get his food or the money back, both were rejected with “did you call” NO, who calls a Mecces? You can clarify your concerns on site! Ordered something after the conversation; arrives home and a Big Mac is missing again, instead of Curly Fries only normal fries & the Capri Sun is forgotten in the Happy Meal. I ordered an iced tea with it and how does it taste? After water, this is just the color, what's wrong with you?

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Evgenij Grebe . 2024-02-29

WEITERE KOMMENTARE IN Google

You high flyers always forget something at the drive-thru

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Moritz Hirsch . 2024-02-25

WEITERE KOMMENTARE IN Google

The food is just as good as any McDonald's. However, an order terminal was broken and you couldn't pay there. It wasn't marked, so it's annoying when you want to order there and still have to go to the checkout...

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Marion H . 2024-02-23

WEITERE KOMMENTARE IN Google

Best McDonald's in the Aachen area

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Mitsos Μήτσος . 2024-02-16

WEITERE KOMMENTARE IN Google

Everything is great, except I think the electronic ordering is probably a problem for older people.

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Arri Kramer . 2024-02-15

WEITERE KOMMENTARE IN Google

I think you can always eat McDonald's here. Never got anything cold or not to my liking

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The SoChO Family . 2024-02-12

WEITERE KOMMENTARE IN Google

No, it wasn't edible, it looked like old stuff

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jo beijer . 2024-02-11

WEITERE KOMMENTARE IN Google

Unfortunately, Mc Drive is always crowded and the counters are empty

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Samed Sariyürek . 2024-02-04

WEITERE KOMMENTARE IN Google

It's outrageously expensive! €3.19 for a small fries without everything is clearly too much.

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Stefan Leupers . 2024-01-30

WEITERE KOMMENTARE IN Google

I haven't been here for years and was very pleasantly surprised. Great atmosphere with nice furniture from McDonald's. We will come here more often now.

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Simone Maassen . 2024-01-30

WEITERE KOMMENTARE IN Google

We waited a total of 10 minutes for our food, which ended up being cold and neither the burgers nor the fries tasted good. It's a shame, the MC Donalds in Kohlscheid is much better.

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Hollinet . 2024-01-30

WEITERE KOMMENTARE IN Google

Everything was cold and citizens were not well done.

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S B . 2024-01-29

WEITERE KOMMENTARE IN Google

Food ok, customer service a disaster. The machine doesn't accept the vouchers that are advertised/incorrectly, and at the checkout you are then told “It's your bad luck, we have nothing to do with that”. Absolute juice shop when the employees don't even feel responsible for looking after their own equipment, which saves money by passing the adjustment process on to the customers. Given the already absurd prices, it's just an indictment. Treat yourself to my 4.5€ extra because the voucher didn't work, hopefully it was worth it, again I'm not leaving any money behind.

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Robin Adams (Rakimedos) . 2024-01-28

WEITERE KOMMENTARE IN Google

There's nothing to say about McDonald's except that it's a McDonald's fast food restaurant. You can treat yourself or leave it alone. Good food is available either at home or in better restaurants. Small, quick hunger can be satisfied, but for big hunger I recommend a more substantial meal in other establishments at reasonable prices and higher efficiency.

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Hans-Dieter Wagner . 2024-01-26

WEITERE KOMMENTARE IN Google

Ein kleines Restaurant, Freundliches Personal, die meisten Tische leider sehr ungepflegt, Parkmöglichkeiten vor dem Haus.

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D. Ort. . 2024-01-24

WEITERE KOMMENTARE IN Google

Drinnen gegessen. Es kam mir vor wie auf der Toilette. So viele Fliegen. Schon wieder da gewesen. Schnell zum mitnehmen aber wieder ekelhaft. Big Mac vergessen. Richtig schlimm.

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Kujtim Malakaj . 2024-01-20

WEITERE KOMMENTARE IN Google

McDonald's halt. Wie erwartet, schnell und freundlich. Heute, 16.1.2024, hat es am Autoschalter recht lang gedauert, obwohl nur 3 Autos da waren. Sonst ist es hier sehr fix.

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hans holzschuh . 2024-01-18

WEITERE KOMMENTARE IN Google

Eine der vermutlich am schlechtesten organisierten Filialen. Endlose Wartezeiten am Drive Inn, oft Probleme mit dem Scanner, vertrocknet kalte Burger und dies schon seit langer Zeit ohne das sich etwas ändert.

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Humaner Mensch . 2024-01-14

WEITERE KOMMENTARE IN Google

Nach online Bestellung wollte ich das Essen abholen. Vor Ort sprang die App auf geschlossen. Das ist ärgerlich denn ich bin umsonst gefahren. Es wäre schön wenn man die Öffnungszeiten ändern das auch der App mitzuteilen.

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Kuesi Nü . 2024-01-13

WEITERE KOMMENTARE IN Google

Essen wie immer bei McDonalds. Leider sind die Preise derart hoch, dass ich künftige Besuche vermeiden werde!

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Simone Przigodda . 2024-01-11

WEITERE KOMMENTARE IN Google

Egal ob man 1 oder 5 Sterne vergibt. Mäcces ist halt Kult und manchmal muss es einfach sein. Preislich ist es inzwischen echt heavy. Da kann man auch schon was Richtiges essen. Und trotzdem, Samstag Nacht, die Tochter aus der Disco geholt, dann isset schon witzig. Royal Käse und Apfeltasche sind meine absoluten Favoriten, dicht gefolgt von Nuggets

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Helmut Ketteniß . 2024-01-06

WEITERE KOMMENTARE IN Google

Eure Filialleitung ist schrecklich, fehlende Bestellungen, fehlendes Tablett und eine unfreundliche bedienen. Ich bin enttäuscht von der Nachtbesetzung an

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Max G . 2024-01-05

WEITERE KOMMENTARE IN TripAdvisor

Freundliches und hilfsbereites Personal.

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Anja . 2024-01-02

WEITERE KOMMENTARE IN Google

Soms heel druk Prullen bakken vaak vol

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Antony . 2023-12-26

WEITERE KOMMENTARE IN Google

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Restaurant
outdoor_seating_137295takeaway_137295delivery_137295

We have today. Ordered from Lieferando for the first time and sadly I have never eaten worse! The chicken salad, the meat was inedible, dry and old. The plate was full of coleslaw, a few chopped tomatoes, some green salad and an indefinable dressing! The salad ended up completely in the trash The Jägerschnitzel was the Oberwitz the schnitzel was soaked in warm curry sauce with onions and canned mushrooms! It also went into the bin and you could eat the croquettes The Köfte plate was thrown together carelessly with the soggy fries, totally dry and tasted more like ready-made cevapcici! The nuggets were no more than ok Pizza was edible but not a highlight My conclusion for tonight is never again And I go to bed hungry... Oh well, the driver was nice and friendly The delivery was also super fast, but that wasn't all negative