McDonald's in Übach-Palenberg

Great! Unable to reach by phone, wanted to know whether there was a delivery service here, as advertised many times. To do this I first have to install the app, then after a long click I am directed to Lieferando, only to find out that Übach doesn't deliver. If you want to ask about it the old-fashioned way, by phone, hmmm, not reachable. Top service. Made out for 30 minutes and almost starved. Thanks for the lost time!

Dear cashier, sorry for the moment at the McDrive counter. The food was ready quickly and warm.

I have no idea how I ended up here, but the burgers are pretty much the perfect post-drink breakfast.

I went to the drive-thru this morning and ordered a Big Mac. When I bit into my burger with extra cheese with pleasure, I realized that the Big Mac had no meat on it at all. The most important part of the burger was forgotten.

The store is clean, the food was well cooked (crispy fries), the staff could announce the numbers more clearly and loudly and take time to empty the tray cart

McDonald's. I haven't been here for a very long time. I have the impression that all the dishes except the fries have become smaller and more expensive.

Do you actually have to check every shit? If I order burgers without onions they are gone too! Ordered two burgers without and they were still there. Burgers were also cold and all 5 of them were more expensive than anything else and had no quality

The breakfast was good. Except for the pancakes. These were hard as rocks. My wife and I were the only ones who ate there. Still, it was fine

If these employees worked at a McDonald's in a big city station, people would go to Burger King.

As soon as I came in with my French bulldog I had to go out again. In this weather I definitely won't sit outside just because I have my sweet dog with me!! I quickly lost my hunger... Then don't stop...

As always the service was strange. I gave ambience 4 stars because McDonalds, in that way, went overboard.

My wife brought something with her, by the way, we rarely get it... but they make the burgers so expensive and then they shrink by half, e.g. mc chicken.. sorry, but you don't need to get anything else with the coupons... p.s. After 7 months, here again for breakfast.. they don't get anything done here at this location.. mc drive wait briefly, I'm in after 5 minutes... and here I'm waiting for 3 things for almost 15 minutes

Falsche Bestellung bekommen. Reklamiert und anschließend totale verständigungsprobleme. Danke für nix . Sehen uns da nie wieder

The food was cold. The staff barely spoke German. The seating was uncomfortable. The lady who was supposed to keep the room clean was busy rolling the dish cart back and forth. Overall a failure. Tried it again after a long abstinence, what can I say, ordered the BigMac WITHOUT CUCUMBER and what was served: with cucumber. Still the same. None of the people can read. It's a shame, you should ask yourself what you're doing there.

Food was okay but the staff and the tables and toilets are really not recommended. I saw a better McDonald's store there

Addendum: It hasn't gotten better even after a long time. There's almost nothing left here because you have to wait for the simplest orders, and the employees are bad at listening when you've already ordered via the app. When the employee comes out, it's very overwhelming when there are two black cars in the special waiting area. Orders are swapped and given to you and then taken away again because it's clear to you that it's the wrong car.... Quality has deteriorated significantly. I ordered via the app but had to go in because there was no other way. 2 employees 1. For the counter one for the rest but was completely overwhelmed and wanted to collect the wrong amount from me and at first didn't understand that I had given the right amount. The guys behind me waited 30 minutes to order drinks. And my order was then prepared for consumption there and when I mentioned that it was to be taken away they said "oh no, really now".

Be careful when collecting the order. The burgers ordered were regularly incomplete.

Was in the drive in, everything was complete and warm.

I stood for almost 30 minutes to pay and I wasn't served (the employees insult each other)

My wife ordered food here. When the food arrived, half of it was missing, when she called she was treated very disrespectfully by a male person and was then told that if she had a problem she should come over and sort it out in private. It is also the case every time that my order is not complete. We absolutely cannot recommend this branch.

Clean toilets, nice staff, waiting times were okay. Ordering is now only possible via the electronic counters.

Flies landing on the food everywhere, loud fat children running and screaming throughout the restaurant, every meal tastes absolutely the same, no matter whether it's a Big Mac or a hamburger, no difference. but the Sprite with popcorn flavor was delicious, even though the flavor wasn't mixed and at the end it tasted like popcorn syrup

Great shop! I'm positively surprised. Order there from time to time or get food there. It hasn't happened in a long time that something was missing. Unfortunately today when ordering. Happens, they're all people and they can't do more than work! I called them and my fries were delivered to me straight away! As a small apology there was a free apple turnover. Great service really! After all, there are 8 kilometers that had to be driven again. I am very grateful and positively surprised! Keep it up!

It was just supposed to be ice cream, but then we left. Staff totally overwhelmed by the flood of drive-in restaurants both in and at the counter. Too few staff, prices too expensive for what you get and hungry guests that are too unfriendly and irritable. Respect for the people who work there.

Didn't understand definition of fast food restaurant. Drive In completely full. Cars were already on the street. Eternal waiting time, burgers partly cold and just clapped together. Order incomplete. Given the reviews, I'm surprised that this branch still exists. Seems normal there. If I want to wait a long time for food, I can go somewhere else. Plus it's expensive.

It's a McD what else is there to say

Fast service. Friendly staff. Clean tables

Boscheln was always one of the few good McDonald's. But that was cheeky. Loveless, mashed together burgers, for example a double cheeseburger without onions was ordered. They were hoping for a fresh burger, but it was strikingly obvious that the onions had been removed from a finished burger. The chicken burger looked like it had been put through a blender and you had to put it together first. What I don't understand at all is why do people always let the climate in the restaurants shoot like that? Cleanliness: I prefer to leave it...

You really have to check if you want to take food with you.... forgetting the extra chocolate sauce with the milkshake several times or just burgers or fries that aren't packed...

McDonald's......like everyone else

trend downwards, Eating took forever After what felt like an eternity, someone came to see if we would be sitting here (we had ordered via the app with a table number), then the food was apparently made and delivered a second time... Really time-consuming... Actually, that's exactly the reason why. you get here... It's quick... unfortunately not at all today...

I had a question and I couldn't even finish and they hung up straight away.

Healthy as always. .. quick operation. Fresh real flowers on every other table.

McDonald’s tastes relatively the same everywhere Only the cleanliness has left something to be desired lately

I didn't like it, the fries weren't crispy, the burger was okay, it was a shame!

The entire staff is incredibly friendly and helpful. Children are also very welcome

Extremely dirty. Staff totally overwhelmed. You poor employee.

The kids always have a lot of fun on the outdoor slide and at the electric play table.

It's no longer like it was when I was a child where there were still clowns and already a bond???? But now just like a . quick restaurant 🤮🤮🤮😪😪😪😩😩😩😫😭😭😭😭

Surprised at how clean it is here!

I got some ice cream and it was ok.

The price-performance ratio simply doesn't match anymore. Apart from the fact that you constantly have to ask the staff to clean the table you want to sit at - whether on or under it

It's all ok! We only wish we had more vegan products!

McDonald's in Übach-Palenberg has been lagging a lot in terms of taste and customer service for a long time, in my opinion. Often very unfriendly employees.

Hard to believe but there was no cola as a drink. I've never experienced it at Mces. Plus pure chaos. Better somewhere else.

Good burgers, nice service, clean.

Disgusting cuisine, disgusting meat, bread is not fresh.

The offer is delicious. Ordering takes some getting used to.

It's basically like any McDonald's

Preferably no more stars at all The branch has slacked off so much. Staff very rude and not in the mood for attitude plus the food is cold and wrong

Super fast, super nice, a little stressed but otherwise great

Typical McDonalds offer. Friendly staff.

Forgot the nuggets about the vouchers. Things used to be much better there. And the toy with the Happy Meal too. You can absolutely forget a fries, a drink and a portion of nuggets, you might think they do it on purpose.

McDonald's, where fries make you happy and the drive-thru becomes an adventure.

No straw Fries cold Cola is mixed with water It does not taste good

So checking is the be-all and end-all because we were missing half of it. You call and the colleague said the fat fieh had put it in. That's not really sickening

I've been there off and on for about 10 years, sometimes more and sometimes less, and the prices have skyrocketed, which is the case with all things now, but I can hardly explain the fact that the quality has deteriorated so much over time and it's inedible The food is cold, the taste is similar to the smell of an organic waste bin, the price/performance ratio is outrageous, sometimes twice the price for a citizen twice as small. I always advise against Übach as this is unfortunately not an isolated case but has happened several times. My conclusion is a clear no for this Mc

Friendly staff, food was ready quickly. Restaurant looked clean at first glance. This is what a McDonald's should look like.

Worst shop in all of North Rhine-Westphalia, 1000 points were deducted from me, the employee was overwhelmed Reading and couldn't bring myself to give me my food

Really bad! You say that the ice cream was forgotten during delivery and you get the following answer: "You're a liar, you're just saying that so you can get another ice cream for free" 😂

At first glance it's a McDonald's like many others. But a bit rocky. The card payment is defective in half of the order terminals. Current staff provides zero service. Voucher for Big Mc was thrown out of the order during checkout “Product currently not available”. When I asked the manager about it, all I got was the phrase voucher can only be used once. All attempts to explain that this is not the case here were answered with the same sentence. Then the manager just turned around and left me standing there without a word... This is another lesson in never going to these fast food chains again.

McDonald's is just getting worse and worse. I personally won't eat there anymore. The citizens are getting smaller and smaller and at the same time more and more expensive

Absolutely not recommended!! The staff is not in the mood (understandable), the food is becoming more and more expensive and tastes bad too! I get stomach problems every time I'm there and the hamburger breaks the €3 mark. Damn, it cost €1, what's the point??

For a McDonald's I think it's okay there, the atmosphere is nice and the order is ready quite quickly. The fries don't taste as good as elsewhere, but the chicken Mcnuggets are a plus point. Especially recommended for children because of the toys.

Understaffed at peak times, self-service card terminal not usable & unmanned queue at checkout. When you ask when someone is coming to check out, you get a stupid answer. Disgusting.

Ordered 2 cheeseburgers today after a long time because I was just in the mood for it!! But when I unpacked the burgers the ketchup came towards me and the whole bun was completely smeared with ketchup as if it had been dipped in ketchup and the taste wasn't tasty but the main thing was to charge €2.79 for it

Is MC doing so badly that you can no longer afford toilet seats?! Terrible beeping in the store! Eat as usual

Burgers were forgotten for the 5th time (3x McChicken & 2x BigMac). Are you serious? Today I complained on site and asked to get his food or the money back, both were rejected with “did you call” NO, who calls a Mecces? You can clarify your concerns on site! Ordered something after the conversation; arrives home and a Big Mac is missing again, instead of Curly Fries only normal fries & the Capri Sun is forgotten in the Happy Meal. I ordered an iced tea with it and how does it taste? After water, this is just the color, what's wrong with you?

You high flyers always forget something at the drive-thru

The food is just as good as any McDonald's. However, an order terminal was broken and you couldn't pay there. It wasn't marked, so it's annoying when you want to order there and still have to go to the checkout...

Best McDonald's in the Aachen area

Everything is great, except I think the electronic ordering is probably a problem for older people.

I think you can always eat McDonald's here. Never got anything cold or not to my liking

No, it wasn't edible, it looked like old stuff

Unfortunately, Mc Drive is always crowded and the counters are empty

It's outrageously expensive! €3.19 for a small fries without everything is clearly too much.

I haven't been here for years and was very pleasantly surprised. Great atmosphere with nice furniture from McDonald's. We will come here more often now.

We waited a total of 10 minutes for our food, which ended up being cold and neither the burgers nor the fries tasted good. It's a shame, the MC Donalds in Kohlscheid is much better.

Everything was cold and citizens were not well done.

Food ok, customer service a disaster. The machine doesn't accept the vouchers that are advertised/incorrectly, and at the checkout you are then told “It's your bad luck, we have nothing to do with that”. Absolute juice shop when the employees don't even feel responsible for looking after their own equipment, which saves money by passing the adjustment process on to the customers. Given the already absurd prices, it's just an indictment. Treat yourself to my 4.5€ extra because the voucher didn't work, hopefully it was worth it, again I'm not leaving any money behind.

There's nothing to say about McDonald's except that it's a McDonald's fast food restaurant. You can treat yourself or leave it alone. Good food is available either at home or in better restaurants. Small, quick hunger can be satisfied, but for big hunger I recommend a more substantial meal in other establishments at reasonable prices and higher efficiency.

Ein kleines Restaurant, Freundliches Personal, die meisten Tische leider sehr ungepflegt, Parkmöglichkeiten vor dem Haus.

Drinnen gegessen. Es kam mir vor wie auf der Toilette. So viele Fliegen. Schon wieder da gewesen. Schnell zum mitnehmen aber wieder ekelhaft. Big Mac vergessen. Richtig schlimm.

McDonald's halt. Wie erwartet, schnell und freundlich. Heute, 16.1.2024, hat es am Autoschalter recht lang gedauert, obwohl nur 3 Autos da waren. Sonst ist es hier sehr fix.

Eine der vermutlich am schlechtesten organisierten Filialen. Endlose Wartezeiten am Drive Inn, oft Probleme mit dem Scanner, vertrocknet kalte Burger und dies schon seit langer Zeit ohne das sich etwas ändert.

Nach online Bestellung wollte ich das Essen abholen. Vor Ort sprang die App auf geschlossen. Das ist ärgerlich denn ich bin umsonst gefahren. Es wäre schön wenn man die Öffnungszeiten ändern das auch der App mitzuteilen.

Essen wie immer bei McDonalds. Leider sind die Preise derart hoch, dass ich künftige Besuche vermeiden werde!

Egal ob man 1 oder 5 Sterne vergibt. Mäcces ist halt Kult und manchmal muss es einfach sein. Preislich ist es inzwischen echt heavy. Da kann man auch schon was Richtiges essen. Und trotzdem, Samstag Nacht, die Tochter aus der Disco geholt, dann isset schon witzig. Royal Käse und Apfeltasche sind meine absoluten Favoriten, dicht gefolgt von Nuggets

Eure Filialleitung ist schrecklich, fehlende Bestellungen, fehlendes Tablett und eine unfreundliche bedienen. Ich bin enttäuscht von der Nachtbesetzung an

Freundliches und hilfsbereites Personal.

Soms heel druk Prullen bakken vaak vol

Freundliches Personal, Restaurant war etwas weihnachtlich geschmückt. (23.12.23) Der Big Mac war leider nur lau warm. Der neue Big Mac kommt nicht an den originalen Big Mac ran .

Fragst wie jeder MCDonalds...alles sauber ..alles OK.....

Perfekt für zwischendurch. Schmeckt frisch und lecker 😋. Sehr nettes Personal

Es war dort sehr kalt für Kinder ungeeignet

Wir waren schon mehrmals hier. Die Mitarbeiter waren alle freundlich, die Zubereitung war extrem schnell und alle Produkte waren frisch und lecker. Die Sauberkeit war in Ordnung, aber beim Essen vor Ort war es ziemlich kühl. Seitdem holen wir lieber ab, was auch super unkompliziert ist. (Dezember 2023)

Am Essen gibt es nichts auszusetzen, aber die Filiale wird nicht beheizt, es ist sehr kalt drinnen.

Sehr freundlich und lecker die Pommes waren sehr heiß

Für 10Euro wäre ich in der Dönerbude satt gewesen. Und wenn man bedenkt wieviel Müll man produziert hat. Schrecklich.

Für 10 Euro werde ich in der Dönerbude satt.