McDonald's in Herborn

Food tastes good but service is poor and ordering on ordering touchscreens are very confusingly designed

In the morning for breakfast everything was very clean and well maintained. Staff was nice and the food was freshly prepared. There is a McCafé and the rest of the usual offerings. Toilets were very clean.

Update: The toy was missing from the Happy Meal (unfortunately I only noticed it at home). Burger lukewarm.

Was completely satisfied. Fast, clean, toilets OK...

Everything is there for young and old! Free toilet!

€5 for a Dark Chocolate, which is lukewarm and tastes more like milk than chocolate. Sporty, sporty.

I'll put it this way, My job was actually: Takes payments by accepting cash, check or debit and issues change to customers . Verifies credit acceptance and operates credit card authorization systems. Balances the cash register by counting cash at the beginning and end of work shifts following cash register procedures. There was a person who bullied me out because she couldn't get along with me. I was also supposed to complete 5 tasks at the same time. That means: While I'm collecting, I should, among other things, get more fries, use the deep fryer so that people have the meat available for the burgers, and at the same time have the balloons ready for the customers. Should keep the path clean and also make sure that the drink supply was right. All in exactly the same time. It doesn't surprise me at all that colleagues came and went there. Management as it was held there is usually handled differently. However, of course everyone may have a different hand. However, in my opinion, many aspects did not agree with the employees' statements or with what I thought was the logic. But I recommend everyone to take his or her own picture. However, I definitely won't go there again. It also said: actually never work for more than 3 days in a row. Then it turned into 6 days. However, I left the bullying voluntarily. Especially since salaries are often messed up. I received less for my work. If it actually goes to court, it doesn't matter how good the lawyers there are. For my part, I have informed everyone who needs to know. So I'm 100% protected.

Unfortunately I have to give 1* for the food and 1* for the service. The 20 nuggets weren't even lukewarm and the ice cream (McSundae) arrived as a half portion. The service person at the checkout was very unfriendly.

Food came quickly, we noticed that the staff responded nicely to requests for help. Everything was clean.

A lot has changed for the better here. It's a modern McDonald's. With very fast service. The burger and fries came to the table warm.

Were there between breakfast and lunch. Clean, Tasty, Friendly!! Our short one tipped over a full Fanta and in no time the young salesman was there and cleaned the table, bench and floor. I offered to help but he did it alone. Hats off !

The best McDonald's in a long time. Super nice. Insanely fast and attentive. Clean playground and very clean toilets. Everything is really good!

I visit this McDonald's a few times a year. At times I found him normally good. Toilets not new, but clean (and free, even without a deposit or similar), parking spaces available, etc. But the last two times the food was served so quickly that I was pleasantly surprised! And it was fresh, so it couldn't have been lying around for long! In addition, an employee apparently gave all the children balloons for no special reason. This action made me give a positive rating. After all, nice things should pay off!

Unfortunately, the food at Macces just keeps getting more expensive... I think the atmosphere is very nice... And the service is always great

The service was good and friendly, only the food wasn't quite as warm, but still OK. Everything was included when ordering. The only drawback: I really don't need ice in my drink in the fall ;-)

Meine Cola hat nach Wasser geschmeckt viel zu viele Eiswürfel und bog Mac war kalt der Laden war komplett voll was ich nicht verstehen kann

Super clean store, great service, super friendly employees. Best McDonald's!!!!

Modern, clean fast food restaurant

I was very disappointed, the Big Mac was dry and the fries were flaky and tasted like they were from the day before yesterday. When I then asked how old they were, the checkout checked to see how long I had had them. 7 minutes! Do you have to eat slings at Mac Donald's? However, a very nice other employee, who ignored the blonde for a long time, took the old fries out of my hand and brought fresh ones like I know from Mac Donald. You should check your staff.

Clean and orderly. Staff very friendly.

A McDonalds like any other, but the prices are 20ct higher on the highway! Ordering via the app works great here, in contrast to many other restaurants, but in my opinion that is more due to the overloaded and unintuitive app and the overwhelmed users who just want their food quickly when ordering and don't think much about it want.Some coupons can only be added to the ordering machines in the restaurant and not in the app, then you just have to place 2 orders, one in the app and one at the machine, very practical🙈🙋

Very nice branch and a nice outdoor area for the kids. Otherwise it took a while to get the food, the food itself was fresh and tasty.

Good McDonald's, but entrance and parking situation a bit cramped. Highly recommended!

Probably one of the cleanest McDonald's restaurants I've ever seen.

I haven't seen a McDonald's this clean in a long time. My highlight here, however, was the older employee who was very friendly and enjoyed her job. There are things you don't know about McDonald's - usually a McDonald's is dirty and the staff is very unfriendly. Luckily that doesn't apply here. All I can say is keep it up!!!

Very clean. Fast service, friendly staff.

Fast and friendly and clean. A perfect McDonalds experience. Would come back.

Everything new, clean and beautiful. Unfortunately, the music is far too loud, which, according to the employees, cannot be regulated because it is centrally controlled.

Classic mcd, everything works as usual. So far it's always been clean when we've been there. Large outdoor area.

I liked the atmosphere, the staff was very helpful. The ice cream with the peach sauce didn't really suit my taste.

Friendly staff. Even speaks my language

I do not recommend it. The behavior of the staff is not good. I encountered a little racism

Super nice staff there and quick

Yes, a McDonalds as it is known. But there are a few parking spaces.

Service was absolutely nice! Ares saves the day!

Nice service, but that's it. Food cold and carelessly slapped together. This works better for others.

Fast service, fresh and crunchy ingredients!

Great toilets ‼️👍 Order coffee from the machine ❓❓❓ That's not possible... Unfortunately, today at 9:58 a.m. I wasn't able to order coffee from a person. This has only ever happened at this McDonald's... That's really bad.

So far the fastest McDonald's I've ever been to. As soon as the order was ordered via cell phone, the food arrived at the table

Tasty as always, the speed bumps in the parking lot hurt

Perfect MC D!! Food delicious, hot and fresh and super fast! Good organization, very relaxed and friendly staff!

Absolutely correct for fast food 👍

Mc Drive standard sentence on window 2: Please drive forward to the next post... Is there a reason why the food is not handed over at the window, but through a door on the next post? ( for years )

Very clean, super friendly and what was great was that you can also get coffee in the cup with table service. ☕️👍highly recommended

Everything is ok and meets expectations. Unfortunately, the food isn't really hot, but that's often the case at Mc, it must be due to the way it's prepared. We will come back, no question.

The breakfast at McD is just McD's breakfast. Nothing great and nothing good. But what everyone knows when they enter the store. The whole breakfast nonsense is so crazy, McD is burger and not cheap toast with cheap processed cheese and cheap molded ham for €1.99 before 10 a.m. Sorry, but then it's better to keep the shop closed.

The first McDonald's where everything really works every time. The food is always hot and fresh, ready within a few minutes (really fast food!!!) and all the staff are friendly. The sanitary facilities, like the entire inside and outside area, are 100% clean. A big compliment to the employees at this branch! 👍👍🥳

Even when the "restaurant" was full to bursting, the waiting time was acceptable and the employees were still very friendly and patient.

Was just there for a coffee, which was very tasty

Always very clean and friendly service!

Nice staff, clean toilets. Mac, that's it😋

I notice it more and more negatively. When you go to the drive-in, you can be sure that something is always missing. As if it was intentional...?

Unfortunately, this is the second time I've had an unpleasant experience. The lady with the short blonde hair and the shrill voice is more than overwhelmed, cheeky, stroppy and not customer-oriented. The first time, 3 vouchers were too many for her - she told me that others also wanted to order and that I had to hurry up. The second time I barely got around to ordering because she didn't let me finish (two identical menus) and said that it would go the way she wanted and no other way. Next time 3 km further to Dillenburg, for the price you don't have to do something so outrageous. Impossible person and the boss doesn't seem to care. A pity.

Here too, the charging station met all expectations. The maximum charge of 100 KW was made available throughout the entire charging period.

I actually don't like Chinese at all, but it's fine with schnapps.

Great staff, very friendly and customer oriented

Very nice and helpful staff. Highly recommended 😊

With all my love… Mc Flurry was almost drinkable. Can't you even enjoy an ice cream anymore? Next time add a little more butter to the fish!

So really…mc flurry arrives smoothly (fits like a glove…literally)

To order just at the terminal and then go to the checkout I think it's stupid

What a McDonalds should be like

Leider war nun (zum wiederholten Mal) die vorher online getätigte Bestellung, falsch! Die Soßen falsch, ein Burger fehlte komplett.

Plenty of space, also a place for parking, clean and comfortable

Modern atmosphere, very clean, staff friendly and accommodating. The food was fresh and warm, as it should be. One of the best branches I've ever visited. Keep it up ;)

Rarely have I seen such a friendly and clean branch Super friendly staff, especially the "older" gentleman Fries were as fries should be Thank you

Hello people, unfortunately I have to say to my regret, very dirty, very unfriendly staff

Very unfriendly staff! You were literally “plumbed”! I would never allow myself to use such a rude tone towards customers. No sugar or milk was served with the coffee, and people didn't know their way around their own terminal. We definitely won't be going here again!!!!

Upscale ambience! Very friendly staff!

I actually wouldn't be writing a review if it weren't for the exceptionally nice employee there. An older man who was super nice. Otherwise it's just a McDonalds :-)

Sunday 11 p.m. Big Rösti Raclette. Take away. Freshly prepared. It tasted very good.

Ordentlich geführtes McDonald's Restaurant mit netter Bedienung

Habe heute mit meiner Mc Donald App bestellt. Voll cool😎 . Wenn man schon in der nähe ist, kann man noch mittels der App bescheid geben und alles ist fertig wenn man dann vor Ort die Sachen abholt.👍

Sehr freundlich und sehr sauber. Total freundlich Schichtleitung und eine sehr freundliche Stimmung im ganzen Team. McDonalds in 35745 Herborn-Hörbach (Autobahn A45 Herborn-West)

Essen schmeckt immer super...... Egal in Welcher Filiale.

Sehr hilfsbereite Mitarbeiterin hat mir bei der Bestellung geholfen und alles sehr gut erklärt. Toiletten sehr sauber, Auswahl sehr groß. Schöne Sitzplätze und eine schöne Aussicht. Mir hat der Kakao besonders gut geschmeckt. Parkplätze sind kostenlos.

War erstaunlich sauber und die Mitarbeiter sehr freundlich

Futter ist so wie immer, aber hier gibt es wegen Corona (nov. 2023) immer noch Kaffee im Pappbecher, trotz extra wunsch gibt es keine Porzellantassen

Das war definitiv mein letzter Besuch bei MC Donalds..nach der unsäglichen Eingabe am Terminal bekomme ich meinen Cappuccino ( Mehrweg!!!) im Plastikbecher..!? Abgebildet war er in der guten alten Porzellantasse, ich finde das unmöglich und so schmeckt der dann auch.. Nie wieder...

Fast food halt, nach em Suff wirklich gut. Hat lange offen und es war immer alles in Ordnung.

Nett eingerichtet, sehr hilfsbereites Personal und saubere Geschäftsräume. Über die App bestellt und innerhalb von 2 Minuten war das Essen abholbereit.

Bestellung aufgeben nur über den Automaten. Die Fritten wurden mit losen Haaren serviert

Bedienung war nett. Toiletten waren kostenlos nutzbar. Sah man dann auch direkt auf dem Herren WC unterm Urinal. Manch einer hat wohl sein C-Rohr nicht im Griff. Essen war halt Mc Donalds Standard.

Ein ganz normaler McDonald's. Früher haben sie häufig Dinge vergessen, dies haben sie mittlerweile behoben. Ab und zu fehlt mal ne Sauce. Mittlerweile kann man für das Geld auch gut essen gehen, ich empfehle den kaisergarten. Bei 5€ für einen doppelcheese kann ich mir Grad wo anders was besseres holen.

Die beste Filiale überhaupt! Wir sind von der Autobahn zum Mittagessen dorthin. Alles sauber, sehr, sehr schnell kam die Bestellung (hab ich noch nie erlebt bei McDoof) und alle wirklich sehr freundlich, hilfsbereit und nett. Besser geht's nicht! Kann man dort nicht die Mitarbeiter aus Gelsenkirchen mal zur Schulung hinschicken?

Nicht sauber, Terminal defekt, App funktioniert nicht. Burger sehr weit vom Bild und leider auch vom Geschmack entfernt. Royal TS und McChicken schmecken nur fettig.

Pommes leider oft genug zu kalt

Fahre selten dorthin. Immer nur, wenn der filet-o-fish im Angebot ist. Aber der wird mittlerweile von den Mitarbeitern so mies angerichtet-wie hingewichst-, völlig lieblos und unattraktiv. Alles schief und pampig. Das brauche ich dann auch nicht mehr😖

Bic Mac kaum verändert dafür weniger Soße, was soll man sagen kult aber verbesserungswürdig

Lugar perfecto, magnífico ambiente y todo muy limpio y ordenado

Mc Donalds kennt man aber das hier ist die bisher beste Filiale die ich besucht habe. Alles sauber! Super freundliches lachendes Personal. Das essen war wirklich frisch zubereitet und alles kam sehr schnell zu uns. Kein Detail der Bestellung wurde vergessen. Komme gerne wieder.

Super freundlich , sauber und das Essen war auch top 😊

Alles bestens. War sehr lecker

Eis und Shake schnell bekommen, Restaurant war sauber (inkl. Toilette).

Ging sehr schnell. Und nett waren sie auch

Ist halt ein McDonald's. Der Salat ist Frisch aber die Pommes könnten kunspriger sein.

Gehen gerne mit den Kids dort hin. An sich ein schöner Mc Donalds. Leider gibt es nur einen Spieletisch und der ist meistens belegt. Ansonsten schön sauber. Aber eine Mitarbeiterin diese blonde mit den kurzen Haaren kommt mir etwas überheblich manchmal vor.

Seit 45 Jahren gehe ich in verschiedenen Ländern und Städten zu McDonalds, aber so freundlich wie hier bin ich noch nirgends bedient worden. Auch das Essen frisch und top. Vielen Dank dafür!!!

An diesem Tag alles top. Sauber, schnell jnd freundliche Bedienung.

Geluncht, erg lekkere koffie met vegan melk opties! super snelle service en vriendelijk personeel. Dames waren hardwerkend en snel. Patat was vers :)

Schnelle Bedienung, saubere Toiletten, saubere Tische.. trotz vieler Besucher..