McDonald's in Herbolzheim

Very confusing entrance to MC Drive due to a construction site

Be careful and check the order immediately. Twice I received an incomplete order. I ordered several menus and already at home it turned out that they do not add cheeseburgers. It was very unpleasant.

Super fast customer service! Thanks for the socket right on the table, you saved my dead cell phone battery. But there was no soap in the toilet and the faucet in the other toilet didn't work.

Ordering at the table was the fastest McDonald's we've ever been to.

The last shop Nuggets were sticky and not cooked through Instead of 20, only 17 in the pack Instead of curley fries we got regular ones Burger was almost cold Hygienic conditions underground

A normal restaurant from this chain with ordering terminals like everywhere else now The restaurant was clean and service was quick.

Relatively long waiting time, and the food is not as good as in others.

Unfortunately, the quality and cleanliness are decreasing more and more. You get the feeling that with the new cash register type, the employees are just hiding in the back anyway.

Very nice waiter! Fast wait time! Exceptional product quality!

Unfortunately, as is usually the case, advertising always makes it look nicer and bigger than it actually looks, which is a shame

Friendly service. Food was complete. It's all ok.

Very good service. Despite a long queue, we were served very quickly. The products were all hot.

Very clean shop (also applies to the toilets). The food was ready quickly and still hot and the playground is nice and big.

Top McDonald's in drive, they speak English, it's fast and the order was complete!

You can't talk about fast food here, it took a while

Packed something wrong again. 🤬

Very clean and we got the food really hot! You only know about Idar Oberstein if you come as an individual and have special wishes... Really, I have to say, despite the fact that there were what felt like 250 people in the McDonalds, everything was carried out very quickly and meticulously. The staff were on the move like ants, everyone knew what to do. The person in charge did a great job and had a great team behind him!

Every time I order something here something is forgotten, even if there is a lot to do, the work has to be done properly, like any other job...

In this shit mc you can't go outside until March to smoke and watch 🍒 eat and then it won't be any fun anymore

A clean, large and modern McDonald's, a very positive surprise.

Open from early in the morning (breakfast) to late in the evening (citizens etc.) and everything prepared according to McDonald's standards.

Underground, just on the way...But I actually try to avoid this restaurant. Chronically overworked staff, unfriendly, full, toilets were never clean... as was the case with this run of people. Only the food is always fresh because the quantity is constantly being made from scratch.

Finally change your shitty opening times on the internet. This isn't the first time we've stood in front of a closed door. You'll never see us again, you incompetents.

Very simple furniture with a train station atmosphere

It was totally overcrowded, there was rubbish everywhere. Staff friendly despite the extreme situation, but in my opinion the operator should be in control of the situation on travel days and ensure there are enough staff, the turnover was definitely there.

Fast and tasty Very friendly staff Very clean Gladly again, keep it up 👍

Despite the fact that McDonald's is full, it took exactly 2 minutes and 30 seconds from the time I ordered on the computer (1×McRip +1×Erdberrshake) until I had what I ordered in my hand. The McRip is hot and it even comes with 3 cleaning cloths. My table has just been wiped clean and there is always someone running around cleaning and cleaning tables. I've never experienced such a clean and fast McDonald's.

No hot drinks or hot water! McDonald's employees said that their machine was broken, so there were no hot drinks. This is outrageous! The establishment's high rating does not completely coincide with the service.

Table service, very child friendly. Prices are stable!

Friendly food, good as always, now very expensive

This is now the third time that something was missing when picking up, today a complete menu was not packed. Very annoying. I have no idea how items disappear between being straightened and packed.

So sorry, this is by far the unfriendly McDonald's in all of Germany! The women in there also think they are something better. Then half of it is missing and then you get a cynical smile and roll your eyes. No thanks.

There is a great slide for the kids 😄

In the evening during rush hour, order well done using the app. Everything OK

Very dirty toilets, no one feels responsible for cleaning and refilling the toilet paper

We arrived and placed our order. We had to wait for a long time compared to other restaurants. When we received our order, we also received the order of another table AND an item was missing from our order. When we finally found someone to notice it about, she just looked at us like it was obvious and asked us to deliver it to the proper table. We effectively did her work for her and she was very condescending. Then we asked about the missing item and she just sent us to the register. No sorry, no compassion, just very cold and judgemental behaviour. The employee seemed very stressed.

This McDonald's at the truck stop on the A5 is quite ok. We had friendly employees, but the order was not complete. But this was immediately added.

The woman who does the table service is very unfriendly. I'll never come there again.

I come here often and am very satisfied.

It was difficult to find because it is directly behind a construction site, renovated probably since 1890, no terminals, the entire floor was pecked. The food was normal, that's why three stars, but there was no air conditioning or ventilation, so you really sweat while eating. I wouldn't recommend

Food was good, service was very nice. What was unfortunately disappointing was the cleanliness. Considering it was a Sunday and there was a lot going on, we ignored it. But dear McDonald's team, it can be improved.

Clean and tidy. The only thing that's annoying is that something is missing almost every time you take the food with you... but when you pick up something for the whole family, you can't unpack and check the whole bag in the restaurant. You should be able to rely on the order being completely packed... Today a paid for cheeseburger was missing... annoying.

Unfriendly staff, and not professional, only things on the set and when we ask, he wants to make us pay.... And when he realizes the mistake, he sneers and makes fun of the customers, pitiful attitude

Lots of people at the end of the evening but the employees are efficient and courageous. The team member who waited on us was very cheerful and able to manage to serve everyone almost alone (it was around 11 p.m.). Everything was hot and good.

Very dirty Mc. The toilets were really dirty, they had not been cleaned in a long time. In the restaurant itself there were trays of junk everywhere, dirty tables and benches. I wouldn't stop here again.

The service here is quick and friendly, the branch is clean and up to date. You wouldn't ask for anything more from a fast food restaurant, close to the motorway.

Very bad chicken nuggets had probably been in the display case for a long time

Customer service made a mistake in my order, I ordered two Mc Firsts, but I received 4 Burgers with chicken and Chinese sauce. I had food poisoning during the night that followed, I do not recommend the Chinese sauce, to be avoided at all costs

The toilets were a place of horror!

Average McDonalds food also came comparatively quickly. Cleanliness could be better

Actually like any McDonald's, staff friendly, customers very loud.

Ordered and paid for food from Mc Drive today. Everything was fine until then, when I got home I discovered that the Big Tasty Bacon was missing. Guys, that can't be it. This often happens in Herbolzheim at the Mc Donalds where something is missing. Do your job right!!!!!!!! Paying so much money for nothing borders on fraud.

Annoying flies everywhere, but the rest was good

McDonald's which was overwhelmed when we came. No organization at the level of the order terminals by the staff because there are 4 terminals at one entrance and 2 terminals at the other. It was blocked at the 4 terminals and do you think the manager (I think it's him) walked past us and didn't tell us anything to manage the flow? Fortunately I wouldn't come to this McDonald's anymore because I was passing through. The table service employees are also showing off their faces. In short, the positive point is that the menus are interesting in terms of prices and they are not stingy with the quantity of fries.

I ordered normal chicken mc nuggets and got vegan sry absolutely disgusting

Very long service. Disgusting toilet... And cold burger....

Absolute incomprehension, I wanted to order directly at the counter at the checkout, like I do with other Mc. I'm used to Donald's and was turned away! With the statement here only cash (but there was a payment terminal there too!) I didn't want to order on the smeared and completely unhygienic displays, so I left without ordering!

It's not even worth a star. HOPEFUL AND RACIST STAFF. There were no other customers at the café (they were all at the McDonald's counter). And yet the waitress did not deign to serve us FOR MORE THAN HALF AN HOUR. She preferred to come by and make her arrangements while pretending not to see us. We tried a shy Hello but she also pretended not to hear us. We had to leave since she DIDN'T WANT US. IN SHORT, THE BIG RAKE. Message for this lady of quite advanced age. Sorry you didn't have a minimal education. That's life. Your job is to serve people. Even if they are people who don't come back to you because of their skin color. In short, you had to study better at school :D Kisses, otherwise we were able to eat in the suite of my hotel at Europa-Park reminding me that the price of the night must be your monthly salary.

The best big tasty of my life!!! Everything was so good and quick, thank you!

Bravo for the end stuff jsp it's not bad no end I think end anyway well done team

This is probably the only McDonalds in Germany that doesn't have a chai latte in its range? Apparently it's a random statement if you're too lazy. But I would assume that it is more due to the ignorance of the staff at McDrive because they don't know the employer's product range..:(

The service is good. It's a shame that the truck park to be able to buy here is fenced off with gates and the park has to be paid for. Next time I'll buy from another McDonald's where it's easier to stop the truck.

Everything was great and looked neat

I wasn't allowed a straw, staff didn't give me a straw only with milkshake

Great place, nice highway, as always I overeaten for a lot of money and super overpriced

Large room and large terrace. Children's menus are more expensive than in France. I appreciated putting the tray on a rail and not having to sort

Toilets an absolute disaster! Not even soap available, disinfectant empty. But after being tipped off, I received something from an employee. Food was ok, although 2 burgers were forgotten. However, hygiene is absolutely impossible.

The unfriendly and most incompetent employee at the drive-in I've encountered, a woman with a smoker's face probably with a Romanian accent. After a long wait in line, we finally got to the counter to order. After a few minutes and the car in front had already left, no one had answered the counter. We then drove up to window 1 and the unfriendly employee said we hadn't ordered at the counter, we said we waited and no one said anything because she said she only takes orders at the counter and not from her at the window. We should go back and go there again (there was a huge queue in which we waited for at least 25 minutes). Again we said we called and no one answered, so we drove up. The old one denied it and said it wasn't true. Anyone who can't pursue a career like that has really done something wrong in life. My condolences

Yes, as always, unfortunately far too expensive for a normal burger 🍔

It's impossible for you to take a break and then this happens!!!! I wanted to buy something to eat from MC 🤨 But unfortunately we didn't get anything because we only had cash 🥲☹️😡 How can something like that be??? It's impossible to run over older people like that by saying, if you don't have a debit card, you won't get anything to eat 😢😢😢 Where will this lead???

Coming to europapark, we always pass by this McDo

I'm very surprised***** The restaurant and toilets are clean! Very friendly staff, even with many guests. People like to take a break with the family here

2 happy meals WITHOUT!!!!! Toys🤬🤬🤬🤬🤬😡😡😡😡😡 really annoying!!!!!!

Lots of dessert…. Its change from France The service was quick.

McDonald's it's good all the time!

At this McDonald's the food is delivered really quickly and hot! Finally found a McDonald's where this is normal. Even when it got busier the food came quickly and hot. Well organised!

The employees are obviously unreliable and have forgotten all the sauces even though we paid extra for them!!! I'm so rude and give it 1 star so please I can just throw the money out the window

It was ok, just needed something to drink.

Food was MC Donals - Luke OK. Service was non-existent, self-service, otherwise neat and clean

Local not suitable for the crowds, crowded and table service not working

France should take an example from German McDonald's, menus hot until the end, generous in fries!! The bellowing sweet and sour chicken is a treat, let's hope to see it one day in France, tray service as in the old days until the tray is placed with the waste in the lockers and the staff takes care of everything. And still real play for children's menus which is a plus

Really bad!!! 20 minutes waiting time...then everything was packed and received

Very good coffee while traveling. Large parking lot. You can relax. I recommend taking a break here.

In the evening (6 p.m. to 7 p.m.) there is always a lot going on there. Just imagine that everyone will come from the park and eat there. But there are some control computers and maybe a short wait. But there is actually always a place there. But I also have to say that we only go there once a year for 3 days for breakfast or after the park

The food is delicious, hot. Did you wait? You can say no. There are nuances with napkins and toilet. But this is not critical.

Always very full and usually pretty rancid. But quick and the food is quite good. There are worse...

Everything is fast and tasty, thank you. Management, sort out the toilet, it smells very strongly of urine and piss

Just forget 2 burgers worth €10 when ordering...

The quality was better. If burgers are served so dry, that's not ok. In addition, the portions are smaller.

So it's normal that something is often missing here. But today it was just a complete happy meal and wrap!!! And the employee in the drive (13:13) was extremely unfriendly and cheeky!

Very good, very clean, very welcoming. Little extra with the semi-open terrace which is very pleasant on summer evenings.

Exactly what you expect from a McDonald's. Very fast delivery, clean case.

We very rarely pick something up from you - but WHEN we do, then EVERY TIME there is something missing from the bag that we specifically ordered and paid for. Like last night. We even asked the young man at the window if he had packed double mayonnaise, which he said yes and we even thanked him for it... Now you have earned this review after all these years and I will simply add the date in the future because I don't have much hope for improvement and I'm starting to suspect some kind of scam behind it. It's worth it: a can of sauce here, a packet of ketchup there - you'll be happy when you do the inventory. So, let's get started: June 17, 2024 1 time mayonnaise

Food is OK, delicious mecces. But the audience always has a particularly negative reaction to this McDonalds. There are very unpleasant characters hanging around here, especially late in the evening.

Dirty smelly toilets No disabled toilet

Thank you for staying up so late! The branch was clean and the staff was nice. Even my husband liked the burger this time. Unfortunately, the burgers looked a bit listlessly put together, the bacon was almost hanging next to the bun.

A really big McDonald's, it was very busy and yet we were able to pick up our order at the counter in a reasonable time. The food was very warm and fresh, so much better than other branches

Very friendly staff and everything was done very quickly. Everything is good so far, only the tables need to be cleaned a little more

Very friendly staff and delicious burgers

It started badly in the parking lot. You could hardly get a space, it was also full of rubbish. The store was crowded and loud, and the toilets were horrible. The food came quickly and was relatively warm. But somehow sauces on the burgers were in short supply. We won't rest there again...