McDonald's in Uelzen

The food was tasty, the service was great and friendly, the atmosphere was practical and comfortable

The wifi wasn't working really well.

Service could be a little nicer. I was there for breakfast on Sunday and the breakfast was carelessly thrown on the table. No good morning, no good appetite, etc. The iced coffee didn't taste like anything because there was too much ice. Everything else was great as usual. The toilets are terrible. You don't like to go there. Addendum: Tried to have breakfast there again on December 3rd, 2014. And again it was the men's room! The first look when you come in is full of disgust! A full... toilet. Either it was broken or no one cleaned it. A sign would have been appropriate (broken)! Really not nice.

The food was there in a timely manner and was delicious You have to know.

As I was eating I noticed that a few of the fries were green, indicating that the potatoes were unripe. And also that the fries were not fully prepared and were “crispy”.

McDonald's. I think everyone knows what to expect. Fries sometimes a bit sticky. Nice staff at the drive in.

The food and location were good, but the staff was highly challenged and stressed - the poor...

Food identical to any other branch. In this house in particular, the music is constantly deafeningly loud. Conversations are hardly possible. I've mentioned it many times, nothing happens.

Absolutely incompetent staff. Can't even handle the simplest orders! When you have 3 things, you only end up with 2 things.

I was here today with my stepfather, my mother and my brother and ordered a big tasty bacon.... I only got the bacon and the meat was missing, just gone and you wait an extremely long time, what a shame 7.49€... worst McDonald's I've been to.... And that wasn't the first time

Food is good. But the restaurant itself is a disaster. The seats are all ripped open. Doesn't make a neat impression. I'm surprised that this kind of thing is tolerated by the franchise.

Yesterday for lunch I got two mc-ribs and some fries.....I specifically said....with LESS SAUCE..... The two mc-ribnitz were swimming with sauce.....such a mess.. ...never again McDonald's. POINT

Went to lunch with the children, who were looking forward to a round of slides or playing at the game table. When asked, they said both were broken. Unfortunately, this is the case all the time. Communication with the staff is complicated and friendliness is not exactly...

The McRib is no longer what it used to be, very bad sauce

Sorry, but that on Friday (November 1st, 2024) was really the last one. It felt like I had to pass on the order 10 times because nothing was done at the end of the line. Only to end up with completely cold and mashed burgers. NOTHING of what was ordered and (paid for!) was taken into account. Unfortunately we had already driven further, so I didn't turn around to complain about it. Never again McDonald's Uelzen!

Placed an order for delivery extra early (at least 1 hour before delivery time) so that it is there on time. 30 minutes after the delivery time, the food had not yet arrived. When the "restaurant" was called, an unfriendly lady said that it would take a while today. According to the app, the food was supposed to arrive an hour late, we're excited. Leaving aside the unfriendly staff, such a delay is absolutely not acceptable. I am diabetic and therefore rely on the order arriving at the specified time. Such a delay is actively harming my health. We won't order here again, the food is worth a maximum wait of 15 minutes anyway.

Employees always tickle me, I don't understand what that means, they're really unfriendly!!! You're not allowed to smoke inside; earlier during the war I was even allowed to smoke in the trenches. The employees only speak Chinese!!! After my cigarette I wanted to drink a delicious iced tea, but it tasted like a cigarette, impossible!!!! Never again!!!!

The restaurant is in need of renovation... some of the seat cushions are pretty broken... service was friendly and quick and the food was also okay...

I bought citizens there at 12 p.m. They were really cold and more edible. It's a shame I didn't go back and complain. This McDonald's should be closed for such quality.

It's a love-hate relationship. I despise fast food places. But it has become part of the food culture to eat FAST. That's enough.

The toilets are dirty and broken, the music is very loud so you can hardly understand each other. The furniture is also broken.

Mixed up food, but we didn't realize it until we got home.

On the way to vacation for breakfast at McDonald's. At 9:30 a.m. it was probably too early for good and nice service!!!! No greeting, the young woman at the counter seemed to be quite new and still very, very unsure. Probably too inexperienced for the counter! Despite ordering correctly in advance on the screen, 3 x sugar and 4 x milk were missing for our coffee. When we asked, another employee (branch manager) grumpily gave us this. The only employee who seemed competent was a young man (headset) at the pickup window. You didn't get the feeling, even though there was hardly anything going on, that there were motivated employees here. The branch is pretty run down, but is probably currently being renovated. The food and coffee were perfect and hot, but probably thanks to the machines and not the employees…..!!!

I'm a little speechless! I haven't been to this Meckes for a long time. The place is totally run down! You are welcomed by an entrance in the shell of the building. The seating is totally worn out. A urinal was broken, the faucet wobbled and the soap dispenser was pointing upwards. Even though the store was full and apparently doing well, nothing was invested in it. After half an eternity of waiting and a query, I was informed that our order had probably been thrown out of the system. Oh well. The food was as expected and so was the service. After all, they made big ones out of the two small milkshakes.

don't eat there this restaurant is just rubbish eat half cold service rubbish always forget the sauces also the mcrib should be available as a menu again when Germans were still working it was better only foreigners were simply terrible

Unclean on the outside...possibly conversion...MC Drive a bit hectic and difficult to understand...(Speak slowly and clearly)

The McD app cannot order everything. Very run down and forever under construction. Always loud music

I thought for a long time whether I should write and if so, what, but after a little thought I came to the following words. We're talking about a McD here. In a small town with big crowds. At certain times of the day, MC Drive had lines lining up to the entrance to the parking lot. Operation on the drive is actually always friendly, although sometimes not so easy to understand because the speakers don't have the best reproduction. Unfortunately, in the drive and also in the restaurant to take away something is often missing, sometimes the fries, sometimes a burger and sometimes just the sauces. In the restaurant, the terminals are clean and easy to use. Depending on the rush, waiting times are all within the “normal” range. What is absurd to me is the tone behind the counter. How the employees communicate with each other, my partner and I were there waiting for our order when the lady at the cash register suddenly called loudly to the back "Dude, can you move your ass or have you grown?" And those were still friendly words that were heard throughout the day. Furthermore, it has to be said that the burgers in the packaging often look like they were thrown in from a distance, often no longer completely in their packaging. But overall Clean, friendly (towards the guest) and usually served quickly.

The service is super unfriendly, they yell at you because you ask for a lid for the cola. Food completely cold, tables dirty even though the shop is almost empty. The toilets topped it all off.

Unfortunately the service has deteriorated very much... Cleanliness leaves a lot to be desired, the trays are dirty and you can tell they haven't been cleaned for a while. The tables are sticky and often not cleaned even at times when there are not many customers. Staff should be trained again in terms of service and customer satisfaction!! After asking for a new straw (because the child's first one got soggy in the drink) you first get a lecture... and you get the feeling that you have asked for a new drink... The hygiene of the toilets is terrible. No paper...no toilet paper or paper towels...floor is wet and dirty...the door handles are sticky and dirty. This wasn't a single case, it's been like this for a long time. The smell in the ladies room is terrible. Soap is not replenished. I was always happy because we are often passing through and it is a perfect location. But lately it's not acceptable... service and hygiene!!!

Thanks to the nice employee today with the yellow jacket and glasses. Unfortunately we couldn't thank him personally because he left quickly.

Food is noticeably often forgotten in the drive, such as: 20 nuggets

I would like to share my extremely positive experience at McDonald's in Uelzen. This restaurant impressed me with both its excellent quality of service and high standards of cleanliness and product quality. As soon as I entered the restaurant, I immediately noticed the friendly and inviting atmosphere. The staff were extremely polite and attentive, which made the entire visit very pleasant. The staff always seemed cheerful and ready to provide each guest with an individual and warm service experience. The cleanliness of the restaurant was excellent. Everything from the table area to the restrooms was immaculately maintained. It's obvious that great care is taken here about hygiene and order, which I really appreciate. The food itself was, as usual, of McDonald’s excellent quality. The burgers were freshly prepared, juicy and tasted perfect. I would particularly like to highlight the quick and precise preparation of the order, even during peak times. The fries were also crispy and perfectly seasoned, just as you would expect from McDonald’s. I also found the selection of drinks and side dishes very appealing. The opportunity to take advantage of various seasonal offers and special promotions made the visit even more attractive. Overall, McDonald's in Uelzen offers an all-round successful fast food experience that impresses with excellent service and high quality standards. I would recommend this restaurant to anyone traveling in the area and wanting to enjoy a quick, tasty and enjoyable meal.

Complete catastrophe. Unhygienic, unsightly food, moderately warm and only served after 15 minutes. I also somehow had the feeling that we were on the verge of a strike. The fact that you could only pay in cash may have been a technical problem.

Ordered the new M-Burger. He was delicious. Served quickly.

The worst McDonald's I've ever been to. 16 people in the operating area, the right hand doesn't know what the left hand is doing. Orders are forgotten or skipped You can immediately forget about hygiene, no gloves, fumbling with your nose and with the goods Everything was cold and just thrown together, inedible It's really not worth the money

Are you seriously uncomfortable letting your guests drive past the overflowing garbage cans before ordering? Is this how you imagine gastronomy? What is still wrong with you?

Service underground, aggressive employees!

Unfortunately no longer recommended in Uelzen. Dirty, although it wasn't full and the staff wasn't as nice as you'd expect at McDonald's.

I would be happy if Detective Conan Bürger were also available in Germany! The restaurant is just a typical MC's like everywhere else. Recently you have to wait a long time, but that's understandable.

Nice and clean and good food 👍🏻

Fast service. Clean. Unfortunately half of the toilets are out of order due to defects.

Something is always missing from the orders, always check! Today for example (for the third time) the toy from the Happy Meal. When I mentioned it, something was fetched. Some rubbish but not the Smurfs, when I mentioned this they reacted annoyed and told me that there were no more Smurfs since yesterday. It's stupid that I saw the full shelf in the first window in McDrive. Lying so blatantly to your face is not cool at all.

Very busy but quick service. The wrap was carelessly wrapped and half the dough stuck to the paper. The toilets are built for hobbits. Half is closed, with more than 2 people it became cramped and immobile.

Unfortunately it was very dirty outside at 11 p.m. and the tables were sticky.

Employees work without gloves and touch all of the food and everything is lost. Nobody speaks German and it takes forever.

Clean McDonalds. Quick processing of the food.

Worse drive in the world, two days in a raw it doesn’t work.

On Google and on the official McDonald's website it says that the drive in is open until 1. At 10:39 p.m. everything was closed and a construction fence was put up in front of the entrance. Incredibly bad. There are still next to me. Three people drove up and 2 came on foot. Didn't get anything to eat anymore.

Well, I personally was there last time. Firstly the store looks. Then you have to wait 45 minutes for the food (it wasn't full). And then something gets forgotten, well that can happen sometimes, not that bad. But the food was also cold.

We should actually be happy that we have an MC, but I was shocked! Benches and chairs were broken and the trash cans outside were overflowing! Eating didn't take long this time but once again something was missing from the citizen, well it was bigger, the sauce wasn't on it but in the cardboard and the salad wasn't on it but next to it! And then the worst thing was I had to go to the toilet and they say that the way the toilets look, that's what the kitchen looks like too! No toilet paper, no paper towels, so the sink was clogged and was all over the floor! The toilet was disgustingly dirty inside and out as if it was never cleaned and I don't even want to talk about the floor, only the middle of it has been wiped for months and there is dirt in the corners that you would have to remove with a spatula ! It's a shame because it was very beautiful at the beginning!

I was traveling with my two nephews and got involved. Was surprised by the friendly service. But not necessarily again.

Unfortunately not that convincing. Cold seasoned burgers.

McDonald's was actually good, but the climate wasn't good when it was 30 degrees outside and the toilet was unreasonable.

So far I've only ever eaten there when I haven't had time to cook and are already very hungry after, for example, a long day at work. The typical things for 2 years or longer, burgers not even really finished, some of the cheese was raw, not even melted. Things are ALWAYS missing from the order, which is actually a disgrace that you have to check everything before you go home. But today it was finally enough. I understand that when business is running, the windows are open at the drive in, and the occasional fly comes in. Unfortunately, I don't have any pictures now because I didn't want to film or take photos of employees or guests. But as soon as you stood at the checkout, flies flew in and sat down comfortably... everywhere in the kitchen, without exaggerating, there were AT LEAST around 50 flies alone in the kitchen, on the ceiling, on the walls, when eating, with drinks, storage areas are all full. They were rather well distributed in the rest of the store...when I saw that, I completely lost my appetite (the food isn't of high quality anyway...) and I will never visit this snack bar again. I canceled the order and left. You should ask yourself which rotten corner the flies come from, maybe they were born in the same store..and then nice about all the food..Enjoy your hunger!

The food had to be ordered with a little more waiting time at the terminal because the cash register was not staffed. What we ordered was brought to the table relatively quickly and was freshly prepared. The operation was very quick and, above all, quiet. Unfortunately there is a very poor network here and no open WiFi, so the app could not be used. If possible, you should open this before entering the restaurant, or better yet, a few kilometers beforehand, otherwise even scanning the code for bonus points won't work.

Somehow the whole shop came down and everything outside hasn't been cleaned for a long time.

We ordered with our cell phone at the table. Unfortunately I confused the 6 and the 9. So we sat at table 9 and waited and waited for our food. At some point (and yes, that was exactly the tone) an employee asked us from a distance whether we had ordered food at table 6? When we confirmed, the answer was: You are sitting at table 9, the food is at table 6. And with that she turned around and disappeared. In fact, the tray was on table 6 with the now pretty cold food. Why you would just put the food on an unoccupied empty table in an almost empty shop is a mystery to both of us. If she had asked directly, we could have had our food warm.

Very good McDonald's branch had fresh and hot prepared menus... Friendly staff and everything was very clean, thank you for that

Fast is different, 14 minutes waiting time TO ORDER. NEVER AGAIN

The food was very tasty, only the waiting time was a bit long, but it was also busy.

70% of the orders are wrong, either something is missing or you get something wrong. So check quickly. Cleanliness in the seating area, well, but the food is tasty and hot. The employees are always nice and friendly. However, I would never order there online again, the food only arrives after almost 2 hours and is cold.

Hollo first of all, this McDonald's is by far the worst and weirdest I have ever seen with my eyes, the service is rubbish and they are reorganized and the parking lot is very small and the store is very full and also very small, not recommended, you know +You don't wear a head net

Very friendly and attentive staff. Eat as you are used to. Always delicious every now and then. Unfortunately, the parking lot is far too small and confusing.

Waiting time is endless with work, watching, doing nothing

Food is just mäcces, drive waiting time is rather long! Edit: been there again after a long time: it's crazy that this is still called fast food. It's really expensive, the waiting time inside is about 30 minutes. The drive is exactly the same. Absolutely no longer recommended. Fries are also limp, app doesn't work properly. It's better to look for parking somewhere else on a Sunday at 8 p.m.

The food is partly cold, salad and sauce remains in the box, not enough flowers and nature. Ambience is partly damaged. Terrace is not good for eating. Table is too small. Coke and drinks are much too small Do you have to know

It really is better. Eating takes far too long even though it wasn't even rush hour.

Service was good. Ambiance... I don't really like it. Well, MC Donald's Still. Anyone who likes it. But it confirms to us again and again; My wife and even my son say that BK tastes tastier. Unfortunately we don't have a BK here in the region. Toilet was clean. Ordering was quite quick.

It's just McDonald's. Just like this fast food chain has been known for years. The annoying thing here is the waiting time! Whether at the checkout or at McDrive. Update June 4, 2024 Nothing has improved. In my case, my food was ready minutes before it was supposed to be checked out and just got cold. The service employee seemed completely overwhelmed. You can see this much better at other branches. The temperature of the food was just OK for me. Sorry, I would have liked to rate you better.

Friendly staff, great service, delicious food always happy!

The waitress was very loud when I asked.

Everything was clean, friendly service, what was a bit annoying was the construction work, but it certainly won't last forever.

A loyal companion on the journey to the Baltic Sea for many years. Toilets aren't great, but food is OK by McDonald's standards

"When I recently visited McDonald's in Ülzen, I was appalled at the lack of hygiene in the store. It was absolutely shocking to see a cleaner walking around the kitchen wearing the same gloves she had previously used to clean the toilets. This is unacceptable and poses a serious health risk. It is irresponsible and clearly shows that hygiene standards are not taken seriously in this store. I strongly advise against visiting this place as customer safety and health is obviously not a priority . #hygiene deficiencies #irresponsible"

The dishes were all good. Construction site outside is annoying.

Renovation work back and forth, but cleanliness is another matter, toilet neglected.

One of the branches with the least complaints. 👍🏻

Very quick dispatch. The food we eat is always not like the pictures in the brochures. The chili sauce for the Chicken McNugets was changed and it doesn't taste good. The old sauce recipe was significantly better.

You have to wait a lot until it's your turn (McDrive)..lack of staff...currently also a construction site in the parking lot, so it's not that easy to find a parking space..

Order and pay at the terminal, the food comes quickly enough for "fast food", tables and chairs were clean, the employees were friendly. Otherwise it just looks and smells like McDonald's. Paul Bocuse cooks elsewhere.

Unfortunately there are no more scrambled eggs. Very unfortunate. Otherwise, the new products are very tasty.

It's just a Megges. Can you eat 👍🏼

A typical McDonald's. Toilet was clean, special requests were fulfilled, waiting time was OK.

For a quick meal to satisfy your greatest hunger, otherwise not so much.

There are simply far too few parking spaces for a McDonald's. Simply catastrophic. You're not hungry anymore😖 Service is ok so far. Unfortunately the food was cold, so the fries just didn't taste good anymore. The prices are now simply too high. I'll rather go to a restaurant soon for the menus, even if it costs a little more. Too bad😢

Very friendly and competent employees and quick service. Keep it up 👍

Okay in itself. But the food was lukewarm, so not really fresh. However, the complaint was dealt with quickly

Not even worth a star. The floor is very dirty, the employees don't speak German and the fries and burgers are tasteless like cardboard.

Those ungodly dogs gave me a laxative coke.

It's not like it used to be... Fries are weak, sometimes too salty... Potatoes taste like fries... Burgers are more lukewarm and just slapped on... You can't eat the burger without three to four napkins anymore, because when you open the box / paper, the burger either swims in tons of ketchup and cheese or in sauce and salad. Even if I order without pickles, you can tell if the pickles were just taken from a finished burger.

Food quite ok. but the service is ok but a bit too slow .Sometimes they forget to spend something . And the most important: No straws for cola!!!

That's fine, service as always Not so great and totally overcrowded

Entrance was poorly signposted because renovation was taking place. Self-order terminal didn't work properly and the tables were full of empty packaging. Furthermore, the food was cold and the benches were broken. Was the last visit!

Es herrscht ein unmöglicher Umgangston gegenüber Mitarbeiter und explizit gegenüber Kunden. Dies geht von einer Dame dort aus. Sie schreit die Kunden an , schmeißt mit Tablets , kann nicht danke und noch die normalen Worte sagen. Geht unmöglich mit den Mitarbeitern um. Diese Dame ist absolut fehl am Platz. Und nein ich bin keine frustrierte Kundin der das Essen nicht geschmeckt. Nicht nur mir ist das aufgefallen. Ganz viele Gäste haben mit dem Kopf geschüttelt und fanden es so wie ich ein absolutes No-Go .

Nowhere are the toilets cleaner than at McD!

Half is missing instead of chocolate milk check coffee

Ordered on site at 9 p.m., well staffed, but unfortunately we waited a long time for the food. What's more, there wasn't really much going on at the drive-in or even in the store. Nevertheless, our order was mixed up and things were still missing afterwards. We gave up because we didn't feel like it anymore. We had burger menus, cherry turnovers, fries and iced tea. The burgers were cold, some were simply thrown into the box, but nothing was left on top of each other. Fries hard and cold and sticky. Actually everything was cold except the iced tea, which I have to say was warm and really disgusting. How can you sell something like that? I have to be honest, we don't go there often but for 50 euros we'd rather go ahead and order our pizza. I spend less there, I'm happy, the staff are always friendly and I'm full too. It's really a shame how this fast food chain has faded after all these years.

We placed a small order but the 20 chicken mc nuggets were missing. We only noticed that when we got home, there were no reliable employees

On a Thursday, MC Drive was full, about 10 cars in front of me. But after 15 minutes not a single movement... Then it's better to eat somewhere else.