McDonald's in Uelzen

Very poor service, unfriendly staff, and the shift supervisors in a terrible mood. They wouldn't even replace the toy in my child's Happy Meal. I cannot recommend this store.

After nearly 25 years of meeting up at McDonald's in Uelzen, where we always started our journeys home from all directions, we've now swapped it for McDonald's in Lüneburg or Burger King in Gifhorn. Since the takeover by D. Lampe, the place has become a real eyesore. The "construction site" has been there for almost three years and is more like a derelict building. The entrance is apparently locked when it's too busy (see the Uelzen newspaper article from 2025), and the main entrance can't be used anyway because... it's a construction site. The emergency exit is now the "normal" entrance. The interior is held together only by duct tape and a lot of wishful thinking. The employees seem to be just killing time, while the shift supervisor has accepted the misery and their behavior. Behind the counter, you'll find everything from complete incompetence to partying. The music, blaring from a speaker somewhere near the coffee machine, is 90% extremely loud and serves only to entertain the staff. Singing, etc., included. The restrooms, already partially broken before the takeover (so I think at least 5 years), are now simply disgusting. As for the food, don't get your hopes up about getting extra sauce, even if you order it. There were repeated instances of blatant errors with orders, culminating in my personal highlight... a Big Tasty WITHOUT A PATTY! Officially, they kept saying that construction would resume soon. But whispers are circulating that the entire project was started without a building permit, therefore abandoned, and now, out of sheer spite, the place is being left to decay.

The staff was incredibly unfriendly. They were rude to me even though I only asked if they could wipe the table, which was completely sticky. I even offered to do it myself. All I got was a slap on the wrist and told me I should eat somewhere else. Absolutely unacceptable. I've now contacted McDonald's directly, as I have witnesses to confirm this. They'll be hearing from me. This is simply unacceptable.

We everywhere, taste the same as we do in Germany

I had a hot chocolate. Then I spent the whole night on the toilet. Never again.

I've never seen such a run-down McDonald's anywhere in the world. If you sit near the toilet, the smell of urine wafts through the room—if that's your thing. The food... well, the burgers were too cold for me.

The food is getting more and more expensive and the portions are getting smaller. They recently raised the price to €12.99 for 20 nuggets and now they're probably advertising the VAT reduction, claiming they're passing the VAT reduction on to their customers.

The food was okay, but unfortunately the seating was very worn; some of the benches were so tattered I wouldn't have wanted to sit on them. The women's restroom has a changing table, which blocks the entire room, and there's no trash can.

A wait time of over 40 minutes at the drive-thru. I've never experienced anything like it.

The food is okay, typical McDonald's. But the Uelzen location is awful. Just look at the photos in the other reviews; I don't need to say anything more. The service is terrible, hardly anyone speaks German, and the lobby areas aren't cleaned, tray carts aren't emptied, etc. The construction site isn't finished either. Worst branch in a long time!

Food: Acceptable, except for the wrap, which felt like it was just bread, and the meat and other ingredients only appeared in the last third of the order. (It couldn't have been prepared with less care.) Service: The staff can't speak German anymore, and if you have a question, they look at you like you're crazy. (They're completely overwhelmed.) It's like a complete carnival. Atmosphere: The self-service kiosks don't print receipts, the screens are broken, 90% of the benches are made of duct tape, and the toilets look like crap. Overall impression: The later you arrive, the more "motivated" the staff seems. The paper cups lying around in the kitchen area really whet your appetite. It feels like the branch has been run down year after year. You should know this... P.S. Think twice before going there... seriously.

Today we were passing through again and stopped here for a late lunch. It was truly impressive how the manager ran the place! It was really busy at that time. But the food was exactly what you'd expect from McDonald's. It even arrived at our table quite quickly, was complete, and the fries were still hot! The restaurant is apparently undergoing renovations, but the dining area was clean and in good order. Thank you for the great service!!

I've never seen such a run-down McDonald's. The chain should be ashamed of itself. Every bench and every surface was taped down. For a company like this, and in the restaurant industry in general, that's unacceptable. Eating in wasn't an option.

A very disappointing visit. The service was extremely poor, with long waiting times and hardly any friendliness. The music was incredibly loud, and the staff were singing and dancing to it. The decor was embarrassing and looked neglected, and the toilets were filthy and simply disgusting – it made me feel anything but welcome. This place urgently needs improvement.

Is there still a McDonald's anywhere that isn't broken and where you don't have to feel disgusted by anything? The floor is sticky, one of the two toilet stalls is broken, the urinals are about to fall off the wall, the electric hand dryer is broken, and there's no paper towel. The food arrived cold. Almost all the seating was ripped, broken, and/or haphazardly patched up. At least the tables were clean. Apparently, these kinds of conditions are standard at McDonald's.

The benches were "repaired" with adhesive tape.

Definitely worth a visit if you want to experience a dystopian picture of Germany's decline. It's also somewhat representative of the Uelzen district. It's already difficult enough to find such a dilapidated restaurant in Germany, but this McDonald's probably wants to win an award for it. When I was there a few weeks ago, I could only explain the state by assuming they were preparing for demolition and renovation. But now it turns out this is the norm. It's acceptable to patch a tear in a seat with tape and have it repaired the next day, but here, about 30% of the seating is held together with nothing more than duct tape. It's so pathetic that you inevitably start looking for a hidden camera. But when you consider the state of the restrooms and the fact that not a single monitor in the restaurant works properly, and over half aren't even functional, it really gives you pause. The mysterious construction work in front of the building, which seems to have started years ago but was never finished, completes the disaster. Oh yes, there was food too. It was just about okay and met expectations for a McDonald's. The staff seemed overwhelmed, which wasn't a good feeling. I would have expected to pay half the price for less than half the standard of a restaurant. I can't understand how they can treat their customers like that, and out of sheer curiosity, I'd love to meet the person responsible. And the fact that they no longer offer vegetarian burgers is just another slap in the face to the customers.

I'm shocked. After my visit on Friday morning, I'm almost speechless. Luckily, there are already reviews from people who felt the same way. I just wanted two McMuffin Eggs at a fast-food restaurant. After 16 minutes, I finally got them. So, I had 16 minutes to look around. What do the seats and tables look like?! They're held together with tape, and yet the upholstery is still oozing out everywhere. Now I understand why the entrance is hidden around the corner so well that you can hardly find it. The staff had plenty of time for private conversations, but no time to prepare my order. They were even touching their hair to fix it. 🤮 Appalling. In the back, I saw a well-dressed man. To me, he looked like a supervisor. He was briefly working on a machine. He didn't seem to realize that customers weren't being served. Does anyone in charge actually read customer reviews of this fast-food restaurant?

The seating is only held together with tape, and the clearing trolleys regularly overflow.

Dirty toilet. The benches have torn cushions patched with tape. The entrance door has been a construction site for at least three years.

I wouldn't go there. The interior looks like a battlefield. Instead of a chicken burger, we got a cheeseburger, and when we complained, they just gave our opened burger to someone ordering for the drive-thru. Delicious... never again.

What incredibly unfriendly employees work at this McDonald's? You ask a simple question about your order because the display screens aren't working and you immediately get rudely addressed.

Visit on December 7, 2025 at 3:40 PM I'm attaching a photo of my receipt to demonstrate that I actually visited the McDonald's in Uelzen. Unfortunately, my visit was a very unsatisfactory experience. From my perspective, the team at that time seemed to consist of nine employees. I observed several of them standing together in two groups, engaged in private conversations, and not appearing fully focused on their tasks. One group was standing near the coffee machine; I saw employees drinking soft drinks during their shifts. All of this struck me as unprofessional and, in my opinion, impacted the restaurant's operations. I want to emphasize that I am only describing my personal impressions from this specific visit. Nevertheless, I felt that the restaurant's processes were not optimally organized. To the manager, Mr. Dennis Lampe: I hope this feedback will be received constructively. In my view, the quality of the guest experience, and therefore the economic success of the location, could depend significantly on how the team is managed and what work habits are ingrained in the business. I would hope that future visits will once again meet the standard one expects from McDonald's.

Pros: - The food was okay, as expected, and most importantly, still hot, which I always appreciate. - The service was actually great; the food was brought to the table and everything was as ordered. Cons: - The benches are held together haphazardly with tape. - The men's restroom reeks of urine, and the entire stall is literally a mess! The door won't close, the seat cushion is broken and just slides around, and the stall itself is far too small—more like a broom closet. The whole experience left me feeling utterly disgusted. The restaurant was renovated for months; I seriously wonder what happened there during that time?! I'm definitely done with this McDonald's for now.

I was ashamed to be there. Almost every chair is broken and patched up haphazardly. The toilet is disgusting too.

The branch should work on its appearance. There are much tidier branches.

I was there again a few weeks ago. Sorry, what kind of... I don't know how to describe it, what a terrible place! Waiting time??? Ugh, OK, I'll just drive to the next supermarket; I'll get something to eat faster there. Friendliness??? What friendliness? Even the lowest-level employee at any other company is friendlier. Speed? A completely foreign concept. I ordered at the terminal. According to the display, it was "ready for pickup" shortly after. But my number was never called. After at least 10 other people who ordered AFTER me had already left, I asked about it. "Oh, we must have missed you." Not a word of apology or anything like that. Sorry, but in other branches, at least there's an "apology" or they offer a drink as compensation. But what's going on there, sorry, those people involved should really consider whether they want to put "McDonald's" on it. In my opinion, it's dragging the whole company down!

I didn't get what I ordered. Much less than I ordered. Ordered: McSmart meal, Happy Meal, 9-piece chicken nugget meal. Received: 2 Happy Meal fries, 2 mayo, 4 sweet and sour sauces, and a wrap (which wasn't ordered). We didn't even get the drinks we wanted. Plus, the fries were almost cold and soggy.

I know you're currently renovating. But there were at least seven employees there, hardly any customers, yet all the tray trolleys were packed to the brim. The toilets were so dirty you couldn't sit on them. The sink for washing hands was also filthy. But the people behind the counter were having a good time. The noise level in the kitchen far exceeded that of the dining area.

Unfortunately, as has happened so often, my order was incomplete. It can happen, but unfortunately, something is missing almost every time. :/ Last time I checked at the drive-thru, the Big Tasty was missing, so I went inside and they gave it to me without any problems. (Great!) Today I didn't bother checking because I'd have to go in with two small children, and once again, the Big Mac was missing... Fantastic. The food is the usual McDonald's quality. The interior is a complete disaster—it's a mystery to me why nothing has been done about it. The drive-thru is almost always so crowded; surely, after years of the seats being so tattered, they could invest a few euros... The employees are mostly very friendly and try their best. But where the boss really needs to show some initiative is to get up from his office chair every now and then, take a look at the orders, and support the team more. And finally, do something about the interior! --------------------------------------- The worst part is, of course, that the small franchisee McDonald's in Uelzen can't do anything about it, but I have to say it for the McDonald's corporation in general. Why remove the option to pay with cash or debit card in a mobile app? I don't understand the logic. When I complained to McDonald's, they replied that it was to make payment even easier and faster. How is that easier? Not everyone has a credit card or a PayPal account, and besides, why would I store such sensitive data in the McDonald's app? And it certainly doesn't make things any faster when Gisela and every third or fourth customer place their order in slow motion. Thanks for reading.

I hadn't been to McDonald's in Uelzen in ages. After my visit a week ago, I remember why! The interior was unrecognizable and held together only by duct tape. The order screen, where the order numbers should be displayed, and the children's game screen weren't even working. The floor was filthy, as if 30 construction workers had trampled through the restaurant, and to top it all off, the order wasn't even complete... All in all... No!!! Definitely not recommended.

Today I sent my 12-year-old son to McDonald's alone because I wanted to give him a sense of independence. I waited in the car. When he came back, he was visibly dejected and sad, even though we had planned to have a nice day together. It wasn't until we got home, while eating, that he told me what had happened. Two employees treated him impatiently and rudely, even verbally belittling him until he was almost in tears. In the end, he told me he never wanted to go to a fast-food restaurant alone to order anything again. As a parent, this really upset me. On top of that, our order was incomplete; the fries were missing entirely. Unfortunately, it's almost become the norm for orders to be incomplete here, but to intimidate a 12-year-old child like that with such bad behavior is absolutely unacceptable. These kinds of small steps are meant to help children learn independence, and instead, my son was left feeling insecure and hurt. And to be honest, it doesn't particularly surprise me, as one of the employees involved is already known for her bad temper. But for two employees to treat a young boy like that today and yell at him is definitely too much. Management urgently needs to do something about it.

I've never seen such a run-down McDonald's as the one in Uelzen. The whole place is in terrible condition. From the seating to the state of the restrooms, everything is awful.

It used to be very good, but it desperately needs renovation and the staff needs to clean more. Even when it's not busy, it's very dirty.

Disastrous service. Several items were missing from my order. On the phone, I was rudely told I wouldn't get anything back. When I arrived, it turned out to be the manager himself. He yelled at me, blamed me for "checking before entering McDonald's," and literally said it "didn't matter" whether I got my food or not. No apology, nothing. Only after a heated argument did I receive the items I had paid for. Completely unprofessional and embarrassing for a manager. Never again.

A very bad experience. Several items were missing from my order. When I called to inquire, I was rudely told I wouldn't get anything back. Upon arriving at the restaurant, it turned out that the manager himself yelled at me and blamed me for supposedly "checking before entering McDonald's." Such behavior is completely unprofessional. Only after a heated discussion did I receive the food I had paid for. Absolutely embarrassing for a manager. Never again at this location!

I've been to the drive-thru a few times in the last few weeks, and it's still abysmal! Whether ordering or picking up your food, the service is unfriendly and unmotivated. I can't describe it any other way. Bored, no "please," no "thank you," not even a greeting. They just thrust the drink and the bag of food at you, as if they're acting like they're saying, "Watch out, customer threatening to order!" It was the last time.

Simply awful and filthy. The owner really needs to do something about it. There are so many good restaurants out there; you don't have to put up with that. I and many of my friends will never eat there again.

It's not a fast-food restaurant anymore; you have to wait forever every time. The staff is unfriendly.

LOL. Some kind of music from One Thousand and One Nights was blaring from the kitchen. It's been a construction site for years. At least the "food" wasn't cold.

It's become much cleaner since our last visit, and the friendliness has also improved considerably. A quick bite from McDonald's is always a good option.

We were passing through and wanted to grab a quick bite. The place is very run-down, with ripped and badly worn seats. We ordered burgers with extras, but unfortunately, they didn't make any fresh burgers. They used "old" ones and removed toppings like tomatoes and lettuce, but not everything. The burgers were lukewarm, and the fries were also lukewarm. We won't be going back.

Loud, dirty, and with broken furniture.

McDonald's!!!! This is the true heart of Uelzen. Highly recommended!!

The restrooms are in desperate need of renovation. Otherwise, a normal McDonald's.

A strange visit today. Lots of flies in the dining room. Milkshake and ice cream machine broken. Display of the completed update: It's not getting any better. Service seems completely overwhelmed. We've tried three times now throughout the year. It could be a gold mine, but they just can't handle the rush. Orders were broken. No more 0.5-liter reusable cups. Plus a 20-minute wait. I hope today was an exception. A few weeks later. No 0.5-liter cups. Burgers were missing from the order. Crocodile tears from the little guy.

We just wanted chicken nuggets, not a Sunday sermon. We waited over 10 minutes while people after us were already getting their orders. And then an employee started blabbing to his colleague about Christianity 💀 The colleague looked ready to just quit. Real talk: less Bible class, more chicken nuggets.

It was horrible! We ordered at the restaurant but ate on the way. The restaurant is apparently being renovated, or at least that's what it looks like. The seats are worn through and taped with duct tape, the edges of the furniture are worn, and the toilet was a disgrace. The Coke wasn't carbonated, and my filet fish was so old that the edges of the patty were hard. If I had eaten at the restaurant, I would have returned everything...

Basically, everything's fine, but the restroom is dirtier than a train station restroom... I was here in the morning, and you'd think they'd clean it after closing time or before opening... Apparently, that was forgotten.... The upholstery on many of the benches was broken and outdated... The pane where the Happy Meal gifts are displayed is broken, so children could injure themselves by sticking their hands through the crack.

They really want to force you to pay only by card. Absolute cheek. This way, they've avoided a lot of customers...

This is the worst service in all the restaurants. First they made ice cream and coffee and then everything else. The ice cream melted and the coffee got cold. The woman walked around with the order for 15 minutes and couldn't figure out what to do. They forgot to put straws in the drinks. The milkshake tastes different because I always take it. The dark-haired girl came back for the straws and yelled what kind of problem I had.

It's getting worse and worse. I can only agree with what the previous speakers have said. It's been under construction for years, it's dirty, and the restrooms are a disaster. If you drive anything larger than a Trabant, you'll have trouble parking, as the parking spaces have been reduced and are now very tight. However, a second drive-thru lane was built, but it's not being used because there's no terminal. Tearing it down and rebuilding it would probably be the best option.

Totally run down Dirty The staff doesn't clean and eats behind the counter. Simply disgusting

Constantly forgetting something, sometimes even half of a menu, looking directly is important here, especially in the drive

Broken seats patched with duct tape. Dirty floors, and the men's restroom smells like any highway urinal. That means poor service, high prices...

Was there on Friday at MC Drive, first waited a long time and then at the first counter was told to wait a little longer. It was no problem, then I went to the cashier and paid for the food. I ordered 6 cheeseburgers and 2 cheeseburgers and didn't get anything for the kids box. Then I got the Malör kids box without ketchup and sweet and sour sauce even though I paid for it, the child was very disappointed. The next Malör cheeseburger was without sauce and salad. It's not right about this shop, this was the first and last time I will buy food from this shop, there was not enough sauce on all the burgers 🍔, not enough salt, we as a family were really disappointed with McDonald's and will definitely avoid this shop, you should be ashamed of yourselves for asking for something like that.

Yes, they're currently renovating. The ambiance is so-so. Not a big problem for me, since we were sitting outside anyway. But: the food came out so fast that I barely had time to scroll through my timeline. This was by far the fastest McD I've ever been to. And thanks for the friendly service.

We haven't had such a terrible dinner as a family in a long time. Chicken burger without anything on it, Happy Meal without sauce, the child was totally disappointed once and never again. It was terrible.

All in all, the conditions are intolerable: What exactly does the franchisee do for a living? Permanently broken receipt printers, monitors that have been out of order for years, incredibly rude staff, a permanent construction site, and appalling sanitary conditions—unfortunately, this is by far the worst McDonald's in Germany.

Everything was good; the food was standard, like at any McDonald's, and the service was good. My only criticism goes to the way the (younger) employees were treated. We asked the young employee at the drive-through something; he wanted to check with an older employee about it, and he was loudly yelled at for it. That's absolutely not respectful behavior.

The food is decent—just what you'd expect from McDonald's. The service is super friendly, and everything else is good. The ambiance and condition of the restaurant are appalling. Rotten silicone sealants, dirty toilets, and in need of renovation everywhere.

Very friendly staff 👍🏻 Otherwise, like any other branch 😉

The McDonald's in Uelzen doesn't seem well-maintained. The seat covers are broken, have been for a while, and the restroom wasn't working properly either. The food is good as always. The main entrance is still unfinished, too. A shame...

At MC Drive, they fall asleep while ordering and distributing.

Dirty tables, the employees chatting and standing around...

I ordered a honey mustard wrap and an iced matcha latte. For the iced matcha latte, they said, "Yes, we don't have caramel syrup," even though every other McDonald's has it (they said they don't have it at McDonald's). When I went to eat my wrap, I realized I'd been given a mango curry wrap. The staff were also extremely unfriendly and yelled at me. I absolutely do not recommend this place.

It's unbelievable how long you have to wait at the drive-thru! There are no waits like this anywhere else in the country! And then half the food is cold...

I can't order food through Lieferando after 6 p.m., even though yours says delivery by 10 p.m.? I was a minute late, just about to pay, and I got kicked out with an error message. What's that? Change your hours!

I've been downright dissatisfied with McDonald's ever since they redesigned their "everything is made fresh" concept. The concept would be great, but unfortunately, it doesn't work at all at the McDonald's in Uelzen (which, even before the redesign, wasn't "fast" food for me because it always took so long). The wait times at the drive-thru are unacceptable.

I have nothing against the food. Typical McDonald's... But sometimes the staff is just terrible... They didn't give me a straw with my shake. I wanted to get one myself, and then they rudely told me they had no business being behind the counter! Plus, I had to wait 25 minutes for that one shake. The wait times here are truly horrific compared to back then. Update: The McSundae is getting smaller and smaller. New employees look at it 100 times to check what they're supposed to give out... The game table with the screen hasn't worked for years. The displays on top are constantly broken, so you can't see the number... Just crap

The chocolate shake tastes like cleaner and the mc rip has 4% sauce, what's wrong?

I arrived at the construction site, where construction hasn't been completed for two years. First, they accidentally put caramel sauce on my shake, then instead of a chocolate McFlurry, they gave me a Sunday McFlurry. The restrooms are cramped and poorly equipped, with non-working hand dryers. The staff seemed incompetent.

The worst McDonald's I've ever been to. The Sprite tasted like water, the syrup dispenser was apparently completely empty and wasn't refilled even when I asked, so I was given the same Sprite again. The fries were lukewarm, dry, and soggy all at once; it's quite an achievement to make such bad fries... Also, the dip was missing, and I had to pay 50 cents for a new one. The BigTastyBacon wasn't even close to a BigTastyBacon; the cheese was all over the edge, and all the bacon strips were just slapped together instead of spread out. We're definitely never coming back!!!111!!!

The store in Uelzen is truly a disaster. Everything looks dirty, as if it's never properly cleaned. Construction sites are everywhere, everything looks unfinished and chaotic. And the staff works so slowly that you feel like you're standing in line in slow motion. For fast food, this place is a joke.

It's just terrible; it's completely run down, the food is completely dirty, the furniture is cold, the furniture is completely broken. The taste has also gotten much worse, the food, or rather the burgers, look like they've just been slapped into the packaging; it's absolutely run down.

Far too cramped. And the idea of ​​placing the ordering tablets in the middle of the aisle and near the restroom wasn't a good one. If there's a blockage near the restrooms, it's just too cramped. On top of that, we had to half-hit the tablet to get it to respond. The piece of paper with the number wouldn't come out either. The parking lot is only designed for small cars. Everything was just far too cramped! And there were no milkshakes! Plus, the cheeseburger was very poorly made. It didn't look good.

Not recommended! Very dirty and run-down. Tables not clean, dispensers empty… Never again for us!

Bad place and the seats are crazy too

What a dirty shop, staff very rude, can't even tell the right numbers, the salad was really dried out, benches held together with tape, no words, disgusting

I recommend anyone passing through to avoid this branch and go to the nearest one in Lüneburg/Westfalia. The burgers are repeatedly incorrectly tossed, the employees are rude, the corners are dirty, the screens have been broken for months, and the entrance has been packed for ages. It only survives through travel to exploit even more unaware people passing through. Worst McDonald's in all of Northern Germany.

Everything was broken. The ice cream machine wasn't working. And there were no milkshakes. After waiting half an hour for our order, we asked about it. The order had been forgotten. What a fast-food restaurant! When they finally noticed, there wasn't even an apology.

I've visited a few of these fast-food restaurants, especially while traveling. But THIS was the worst restaurant I've ever seen. Some of the employees were unkempt and smelly. The restaurant was dirty, run-down, and filthy. The food was cold, the fries were way oversalted. The benches were broken. I didn't even dare use the restroom! The patio door is so dirty you can barely see through it. I won't be going back to this place!

Incredibly bad and dirty McDonald's. The interior is old and broken. The ripped seat cushions were repaired with tape. The chairs are broken and dirty, too. There's dirt and dead wasps down by the windows. All but one of the displays at the checkout area is broken. The food takes a long time to arrive. I couldn't order salad anymore, there was no paper on the trays, and my Big Mac was made with buns from other burgers. The cheeseburger was soggy, like a car had driven over it. Do everyone a favor and just close the place down.

Service... nobody really talked. Food ... lots of items not available. Atmosphere .... too hot inside. Overall decent but disappointing.

Not the fastest service in the world.

I find the store extremely unhygienic and dirty both inside and outside. I've never seen such a bad store as this one. I work in the field and travel a lot, but this is outrageous. The entrance door is broken, and there are endless flies in the preparation area. Please do something.

Food is cold, you can't pay and the place looks shabby!!!

Probably one of the worst McDonald's in Germany. The service couldn't be worse; all the employees are constantly in "after-work mode." But every now and then you get what you want, and then it's a good day.

My goodness, I've never seen such a dirty McDonald's. The floor is sticky like a drag strip. The taped seat cushions look like they were in a prototype shop.

A good McDonald's, but unfortunately, orders often go wrong here. I hope the renovations will be completed soon. The drive-thru has just been modernized.

Today we were at McDonald's in Uelzen, and when we got home we discovered that more than half of our €50 order was missing. Never again.

I haven't experienced such a crappy place in a long time. I arrive there at 10:30 p.m., only to wait 20 minutes at the cash register while it's being dismantled. Then the employee goes back to twiddle their thumbs again. Other customers are already complaining about waiting 50 minutes, and nothing's moving forward. The employees just say they're doing their best – even though nothing's happening. I got fed up inside, so I left. I can't recommend it to anyone. This has nothing to do with fast food – the wait time is shorter in good restaurants. Shut down that garbage dump! Hygiene is out of place.

Absolutely not recommended. It takes far too long, and the staff is overwhelmed due to understaffing. The food has been of better quality.

It's past its prime. Broken and taped seats. Lots of flies, unmotivated staff. Main entrance inaccessible, you have to find your way. Food...meh.

The burgers were pretty "mixed up," with more fries on the tray than in the bag. And it really wasn't that crowded. Also, the atmosphere in the restaurant was extremely bad, in case someone had brought it somewhere. Luckily, we were able to sit outside in the nice weather. The tables weren't that clean either, by the way.

Even at the checkout, there's a foul smell, as if a drain were clogged somewhere. The toilets are completely filthy, with a pungent stench of urine, empty soap dispensers, a broken stall door, a rancid wooden toilet seat with peeling paint. Dust and traces of urine are on the urinals, one of which has obviously been broken for some time and has been hastily taped over. The note that normally documents the cleaning intervals isn't even there.

It all takes quite a while. The windows are boarded up, the entire place is a mess, the toilet can't be locked and there's no soap, the monitors are broken, the seat cushions are patched with duct tape, and things are wrapped in foil. I definitely won't be coming back!

Extremely disappointing! I ordered from McDonald's via Lieferando – the order was shown as "in process" for a long time, only to be canceled AFTER the stated delivery time. If you're unable to accept or deliver an order, you should notify them well in advance. This way, you wait in vain for your food and simply waste time. Absolutely unprofessional!

Very dirty, flies everywhere. Overflowing trash cans. Staff overwhelmed but friendly. Half the staff are missing. And not just us.

Unfortunately, it's been very sloppy. The tables are very dirty, and the trays are all full. This has been the case the entire time we were there. It wasn't very busy during that time either.