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Basierend auf 3.572 Bewertungen gefunden auf 2 Websites

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Nº 48 unter 49 unter Uelzen

Nº 4 von 4 Fast-Food-Restaurant unter Uelzen

KUNDEN KOMMENTIEREN IHRE..schonnuggets
Ergebnis
StellungnahmenHinweisGoogle3.5563.3TripAdvisor162.5

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What incredibly unfriendly employees work at this McDonald's? You ask a simple question about your order because the display screens aren't working and you immediately get rudely addressed.

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Celine Böse . 2025-12-08

WEITERE KOMMENTARE IN Google

Visit on December 7, 2025 at 3:40 PM I'm attaching a photo of my receipt to demonstrate that I actually visited the McDonald's in Uelzen. Unfortunately, my visit was a very unsatisfactory experience. From my perspective, the team at that time seemed to consist of nine employees. I observed several of them standing together in two groups, engaged in private conversations, and not appearing fully focused on their tasks. One group was standing near the coffee machine; I saw employees drinking soft drinks during their shifts. All of this struck me as unprofessional and, in my opinion, impacted the restaurant's operations. I want to emphasize that I am only describing my personal impressions from this specific visit. Nevertheless, I felt that the restaurant's processes were not optimally organized. To the manager, Mr. Dennis Lampe: I hope this feedback will be received constructively. In my view, the quality of the guest experience, and therefore the economic success of the location, could depend significantly on how the team is managed and what work habits are ingrained in the business. I would hope that future visits will once again meet the standard one expects from McDonald's.

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R&E Richmount . 2025-12-07

WEITERE KOMMENTARE IN Google

Pros: - The food was okay, as expected, and most importantly, still hot, which I always appreciate. - The service was actually great; the food was brought to the table and everything was as ordered. Cons: - The benches are held together haphazardly with tape. - The men's restroom reeks of urine, and the entire stall is literally a mess! The door won't close, the seat cushion is broken and just slides around, and the stall itself is far too small—more like a broom closet. The whole experience left me feeling utterly disgusted. The restaurant was renovated for months; I seriously wonder what happened there during that time?! I'm definitely done with this McDonald's for now.

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Steven Leibscher . 2025-12-07

WEITERE KOMMENTARE IN Google

I was ashamed to be there. Almost every chair is broken and patched up haphazardly. The toilet is disgusting too.

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Fantastelinho . 2025-12-06

WEITERE KOMMENTARE IN Google

The branch should work on its appearance. There are much tidier branches.

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Joerg Buß . 2025-12-04

WEITERE KOMMENTARE IN Google

I was there again a few weeks ago. Sorry, what kind of... I don't know how to describe it, what a terrible place! Waiting time??? Ugh, OK, I'll just drive to the next supermarket; I'll get something to eat faster there. Friendliness??? What friendliness? Even the lowest-level employee at any other company is friendlier. Speed? A completely foreign concept. I ordered at the terminal. According to the display, it was "ready for pickup" shortly after. But my number was never called. After at least 10 other people who ordered AFTER me had already left, I asked about it. "Oh, we must have missed you." Not a word of apology or anything like that. Sorry, but in other branches, at least there's an "apology" or they offer a drink as compensation. But what's going on there, sorry, those people involved should really consider whether they want to put "McDonald's" on it. In my opinion, it's dragging the whole company down!

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Thomas B . 2025-12-02

WEITERE KOMMENTARE IN Google

I didn't get what I ordered. Much less than I ordered. Ordered: McSmart meal, Happy Meal, 9-piece chicken nugget meal. Received: 2 Happy Meal fries, 2 mayo, 4 sweet and sour sauces, and a wrap (which wasn't ordered). We didn't even get the drinks we wanted. Plus, the fries were almost cold and soggy.

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Clemens Klemens . 2025-11-29

WEITERE KOMMENTARE IN Google

I know you're currently renovating. But there were at least seven employees there, hardly any customers, yet all the tray trolleys were packed to the brim. The toilets were so dirty you couldn't sit on them. The sink for washing hands was also filthy. But the people behind the counter were having a good time. The noise level in the kitchen far exceeded that of the dining area.

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Carola Müller . 2025-11-29

WEITERE KOMMENTARE IN Google

Unfortunately, as has happened so often, my order was incomplete. It can happen, but unfortunately, something is missing almost every time. :/ Last time I checked at the drive-thru, the Big Tasty was missing, so I went inside and they gave it to me without any problems. (Great!) Today I didn't bother checking because I'd have to go in with two small children, and once again, the Big Mac was missing... Fantastic. The food is the usual McDonald's quality. The interior is a complete disaster—it's a mystery to me why nothing has been done about it. The drive-thru is almost always so crowded; surely, after years of the seats being so tattered, they could invest a few euros... The employees are mostly very friendly and try their best. But where the boss really needs to show some initiative is to get up from his office chair every now and then, take a look at the orders, and support the team more. And finally, do something about the interior! --------------------------------------- The worst part is, of course, that the small franchisee McDonald's in Uelzen can't do anything about it, but I have to say it for the McDonald's corporation in general. Why remove the option to pay with cash or debit card in a mobile app? I don't understand the logic. When I complained to McDonald's, they replied that it was to make payment even easier and faster. How is that easier? Not everyone has a credit card or a PayPal account, and besides, why would I store such sensitive data in the McDonald's app? And it certainly doesn't make things any faster when Gisela and every third or fourth customer place their order in slow motion. Thanks for reading.

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Sven . 2025-11-28

WEITERE KOMMENTARE IN Google

I hadn't been to McDonald's in Uelzen in ages. After my visit a week ago, I remember why! The interior was unrecognizable and held together only by duct tape. The order screen, where the order numbers should be displayed, and the children's game screen weren't even working. The floor was filthy, as if 30 construction workers had trampled through the restaurant, and to top it all off, the order wasn't even complete... All in all... No!!! Definitely not recommended.

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Kathrin Gerritsen . 2025-11-27

WEITERE KOMMENTARE IN Google

Today I sent my 12-year-old son to McDonald's alone because I wanted to give him a sense of independence. I waited in the car. When he came back, he was visibly dejected and sad, even though we had planned to have a nice day together. It wasn't until we got home, while eating, that he told me what had happened. Two employees treated him impatiently and rudely, even verbally belittling him until he was almost in tears. In the end, he told me he never wanted to go to a fast-food restaurant alone to order anything again. As a parent, this really upset me. On top of that, our order was incomplete; the fries were missing entirely. Unfortunately, it's almost become the norm for orders to be incomplete here, but to intimidate a 12-year-old child like that with such bad behavior is absolutely unacceptable. These kinds of small steps are meant to help children learn independence, and instead, my son was left feeling insecure and hurt. And to be honest, it doesn't particularly surprise me, as one of the employees involved is already known for her bad temper. But for two employees to treat a young boy like that today and yell at him is definitely too much. Management urgently needs to do something about it.

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Khatera Sediqi . 2025-11-26

WEITERE KOMMENTARE IN Google

I've never seen such a run-down McDonald's as the one in Uelzen. The whole place is in terrible condition. From the seating to the state of the restrooms, everything is awful.

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Thomas Maginot . 2025-11-25

WEITERE KOMMENTARE IN Google

It used to be very good, but it desperately needs renovation and the staff needs to clean more. Even when it's not busy, it's very dirty.

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Clemens Böttcher . 2025-11-23

WEITERE KOMMENTARE IN Google

A very bad experience. Several items were missing from my order. When I called to inquire, I was rudely told I wouldn't get anything back. Upon arriving at the restaurant, it turned out that the manager himself yelled at me and blamed me for supposedly "checking before entering McDonald's." Such behavior is completely unprofessional. Only after a heated discussion did I receive the food I had paid for. Absolutely embarrassing for a manager. Never again at this location!

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Kleyzt . 2025-11-21

WEITERE KOMMENTARE IN Google

Disastrous service. Several items were missing from my order. On the phone, I was rudely told I wouldn't get anything back. When I arrived, it turned out to be the manager himself. He yelled at me, blamed me for "checking before entering McDonald's," and literally said it "didn't matter" whether I got my food or not. No apology, nothing. Only after a heated argument did I receive the items I had paid for. Completely unprofessional and embarrassing for a manager. Never again.

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linh Bui . 2025-11-21

WEITERE KOMMENTARE IN Google

I've been to the drive-thru a few times in the last few weeks, and it's still abysmal! Whether ordering or picking up your food, the service is unfriendly and unmotivated. I can't describe it any other way. Bored, no "please," no "thank you," not even a greeting. They just thrust the drink and the bag of food at you, as if they're acting like they're saying, "Watch out, customer threatening to order!" It was the last time.

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H B . 2025-11-18

WEITERE KOMMENTARE IN Google

Simply awful and filthy. The owner really needs to do something about it. There are so many good restaurants out there; you don't have to put up with that. I and many of my friends will never eat there again.

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KerliP . 2025-11-12

WEITERE KOMMENTARE IN Google

It's not a fast-food restaurant anymore; you have to wait forever every time. The staff is unfriendly.

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Vanessa Roost . 2025-11-11

WEITERE KOMMENTARE IN Google

LOL. Some kind of music from One Thousand and One Nights was blaring from the kitchen. It's been a construction site for years. At least the "food" wasn't cold.

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timur g . 2025-11-11

WEITERE KOMMENTARE IN Google

It's become much cleaner since our last visit, and the friendliness has also improved considerably. A quick bite from McDonald's is always a good option.

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Mario Deichmann . 2025-11-06

WEITERE KOMMENTARE IN Google

We were passing through and wanted to grab a quick bite. The place is very run-down, with ripped and badly worn seats. We ordered burgers with extras, but unfortunately, they didn't make any fresh burgers. They used "old" ones and removed toppings like tomatoes and lettuce, but not everything. The burgers were lukewarm, and the fries were also lukewarm. We won't be going back.

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Frank Krüger . 2025-11-02

WEITERE KOMMENTARE IN Google

Loud, dirty, and with broken furniture.

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Danni Privat . 2025-10-31

WEITERE KOMMENTARE IN Google

McDonald's!!!! This is the true heart of Uelzen. Highly recommended!!

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Jens Pape . 2025-10-30

WEITERE KOMMENTARE IN Google

The restrooms are in desperate need of renovation. Otherwise, a normal McDonald's.

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Axel Koch . 2025-10-26

WEITERE KOMMENTARE IN Google

A strange visit today. Lots of flies in the dining room. Milkshake and ice cream machine broken. Display of the completed update: It's not getting any better. Service seems completely overwhelmed. We've tried three times now throughout the year. It could be a gold mine, but they just can't handle the rush. Orders were broken. No more 0.5-liter reusable cups. Plus a 20-minute wait. I hope today was an exception. A few weeks later. No 0.5-liter cups. Burgers were missing from the order. Crocodile tears from the little guy.

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Jonny Behrens . 2025-10-26

WEITERE KOMMENTARE IN Google

We just wanted chicken nuggets, not a Sunday sermon. We waited over 10 minutes while people after us were already getting their orders. And then an employee started blabbing to his colleague about Christianity 💀 The colleague looked ready to just quit. Real talk: less Bible class, more chicken nuggets.

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Lorena Belz . 2025-10-24

WEITERE KOMMENTARE IN Google

It was horrible! We ordered at the restaurant but ate on the way. The restaurant is apparently being renovated, or at least that's what it looks like. The seats are worn through and taped with duct tape, the edges of the furniture are worn, and the toilet was a disgrace. The Coke wasn't carbonated, and my filet fish was so old that the edges of the patty were hard. If I had eaten at the restaurant, I would have returned everything...

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Deniz Breuer . 2025-10-22

WEITERE KOMMENTARE IN Google

They really want to force you to pay only by card. Absolute cheek. This way, they've avoided a lot of customers...

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Sven Haselow . 2025-10-18

WEITERE KOMMENTARE IN Google

Basically, everything's fine, but the restroom is dirtier than a train station restroom... I was here in the morning, and you'd think they'd clean it after closing time or before opening... Apparently, that was forgotten.... The upholstery on many of the benches was broken and outdated... The pane where the Happy Meal gifts are displayed is broken, so children could injure themselves by sticking their hands through the crack.

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Charlie Ka . 2025-10-18

WEITERE KOMMENTARE IN Google

This is the worst service in all the restaurants. First they made ice cream and coffee and then everything else. The ice cream melted and the coffee got cold. The woman walked around with the order for 15 minutes and couldn't figure out what to do. They forgot to put straws in the drinks. The milkshake tastes different because I always take it. The dark-haired girl came back for the straws and yelled what kind of problem I had.

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Olena Varchenko . 2025-10-17

WEITERE KOMMENTARE IN Google

It's getting worse and worse. I can only agree with what the previous speakers have said. It's been under construction for years, it's dirty, and the restrooms are a disaster. If you drive anything larger than a Trabant, you'll have trouble parking, as the parking spaces have been reduced and are now very tight. However, a second drive-thru lane was built, but it's not being used because there's no terminal. Tearing it down and rebuilding it would probably be the best option.

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Nanath Nuruvarna . 2025-10-17

WEITERE KOMMENTARE IN Google

Totally run down Dirty The staff doesn't clean and eats behind the counter. Simply disgusting

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Kai Schlodinski . 2025-10-16

WEITERE KOMMENTARE IN Google

Constantly forgetting something, sometimes even half of a menu, looking directly is important here, especially in the drive

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Lonienie Baby . 2025-10-13

WEITERE KOMMENTARE IN Google

Broken seats patched with duct tape. Dirty floors, and the men's restroom smells like any highway urinal. That means poor service, high prices...

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B. L. . 2025-10-12

WEITERE KOMMENTARE IN Google

Was there on Friday at MC Drive, first waited a long time and then at the first counter was told to wait a little longer. It was no problem, then I went to the cashier and paid for the food. I ordered 6 cheeseburgers and 2 cheeseburgers and didn't get anything for the kids box. Then I got the Malör kids box without ketchup and sweet and sour sauce even though I paid for it, the child was very disappointed. The next Malör cheeseburger was without sauce and salad. It's not right about this shop, this was the first and last time I will buy food from this shop, there was not enough sauce on all the burgers 🍔, not enough salt, we as a family were really disappointed with McDonald's and will definitely avoid this shop, you should be ashamed of yourselves for asking for something like that.

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Marko Fröhlich . 2025-10-11

WEITERE KOMMENTARE IN Google

Yes, they're currently renovating. The ambiance is so-so. Not a big problem for me, since we were sitting outside anyway. But: the food came out so fast that I barely had time to scroll through my timeline. This was by far the fastest McD I've ever been to. And thanks for the friendly service.

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Uwe Versteeg . 2025-10-11

WEITERE KOMMENTARE IN Google

We haven't had such a terrible dinner as a family in a long time. Chicken burger without anything on it, Happy Meal without sauce, the child was totally disappointed once and never again. It was terrible.

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mella393 Dienhardt . 2025-10-10

WEITERE KOMMENTARE IN Google

Food: Acceptable, except for the wrap, it felt like just bread, and all the meat and other items were only in the last third. (It really couldn't be more unloving.) Service: Average for McDonald's standards Atmosphere: The ordering machines don't print receipts, the screens are broken, 90% of the benches are made of duct tape, and the restrooms look like shit. Overall impression: The later you arrive, the more "motivated" the staff is. The paper cups lying around in the kitchen area really whet your appetite. It feels like the restaurant has been completely run down year after year. You should know...

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Kevin Staschke . 2025-10-08

WEITERE KOMMENTARE IN Google

All in all, the conditions are intolerable: What exactly does the franchisee do for a living? Permanently broken receipt printers, monitors that have been out of order for years, incredibly rude staff, a permanent construction site, and appalling sanitary conditions—unfortunately, this is by far the worst McDonald's in Germany.

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XML . 2025-10-08

WEITERE KOMMENTARE IN Google

Everything was good; the food was standard, like at any McDonald's, and the service was good. My only criticism goes to the way the (younger) employees were treated. We asked the young employee at the drive-through something; he wanted to check with an older employee about it, and he was loudly yelled at for it. That's absolutely not respectful behavior.

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K D . 2025-10-04

WEITERE KOMMENTARE IN Google

The food is decent—just what you'd expect from McDonald's. The service is super friendly, and everything else is good. The ambiance and condition of the restaurant are appalling. Rotten silicone sealants, dirty toilets, and in need of renovation everywhere.

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Michael Krenz . 2025-09-26

WEITERE KOMMENTARE IN Google

Very friendly staff 👍🏻 Otherwise, like any other branch 😉

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Uwe F. . 2025-09-23

WEITERE KOMMENTARE IN Google

The McDonald's in Uelzen doesn't seem well-maintained. The seat covers are broken, have been for a while, and the restroom wasn't working properly either. The food is good as always. The main entrance is still unfinished, too. A shame...

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Valeska Wegner . 2025-09-19

WEITERE KOMMENTARE IN Google

At MC Drive, they fall asleep while ordering and distributing.

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Wiestefin . 2025-09-18

WEITERE KOMMENTARE IN Google

I ordered a honey mustard wrap and an iced matcha latte. For the iced matcha latte, they said, "Yes, we don't have caramel syrup," even though every other McDonald's has it (they said they don't have it at McDonald's). When I went to eat my wrap, I realized I'd been given a mango curry wrap. The staff were also extremely unfriendly and yelled at me. I absolutely do not recommend this place.

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Jason . 2025-09-17

WEITERE KOMMENTARE IN Google

Dirty tables, the employees chatting and standing around...

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Frank Schneider . 2025-09-17

WEITERE KOMMENTARE IN Google

It's unbelievable how long you have to wait at the drive-thru! There are no waits like this anywhere else in the country! And then half the food is cold...

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achtsamful . 2025-09-10

WEITERE KOMMENTARE IN Google

I can't order food through Lieferando after 6 p.m., even though yours says delivery by 10 p.m.? I was a minute late, just about to pay, and I got kicked out with an error message. What's that? Change your hours!

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lShayex . 2025-09-08

WEITERE KOMMENTARE IN Google

I've been downright dissatisfied with McDonald's ever since they redesigned their "everything is made fresh" concept. The concept would be great, but unfortunately, it doesn't work at all at the McDonald's in Uelzen (which, even before the redesign, wasn't "fast" food for me because it always took so long). The wait times at the drive-thru are unacceptable.

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Dennis Heinrich . 2025-08-30

WEITERE KOMMENTARE IN Google

I have nothing against the food. Typical McDonald's... But sometimes the staff is just terrible... They didn't give me a straw with my shake. I wanted to get one myself, and then they rudely told me they had no business being behind the counter! Plus, I had to wait 25 minutes for that one shake. The wait times here are truly horrific compared to back then. Update: The McSundae is getting smaller and smaller. New employees look at it 100 times to check what they're supposed to give out... The game table with the screen hasn't worked for years. The displays on top are constantly broken, so you can't see the number... Just crap

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Mr. Do . 2025-08-30

WEITERE KOMMENTARE IN Google

The chocolate shake tastes like cleaner and the mc rip has 4% sauce, what's wrong?

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Katja Thielens (Soles) . 2025-08-29

WEITERE KOMMENTARE IN Google

I arrived at the construction site, where construction hasn't been completed for two years. First, they accidentally put caramel sauce on my shake, then instead of a chocolate McFlurry, they gave me a Sunday McFlurry. The restrooms are cramped and poorly equipped, with non-working hand dryers. The staff seemed incompetent.

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ItzYs . 2025-08-28

WEITERE KOMMENTARE IN Google

The worst McDonald's I've ever been to. The Sprite tasted like water, the syrup dispenser was apparently completely empty and wasn't refilled even when I asked, so I was given the same Sprite again. The fries were lukewarm, dry, and soggy all at once; it's quite an achievement to make such bad fries... Also, the dip was missing, and I had to pay 50 cents for a new one. The BigTastyBacon wasn't even close to a BigTastyBacon; the cheese was all over the edge, and all the bacon strips were just slapped together instead of spread out. We're definitely never coming back!!!111!!!

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Marlonson . 2025-08-27

WEITERE KOMMENTARE IN Google

The store in Uelzen is truly a disaster. Everything looks dirty, as if it's never properly cleaned. Construction sites are everywhere, everything looks unfinished and chaotic. And the staff works so slowly that you feel like you're standing in line in slow motion. For fast food, this place is a joke.

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Buchholz Marcel . 2025-08-26

WEITERE KOMMENTARE IN Google

It's just terrible; it's completely run down, the food is completely dirty, the furniture is cold, the furniture is completely broken. The taste has also gotten much worse, the food, or rather the burgers, look like they've just been slapped into the packaging; it's absolutely run down.

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Kai Köllner . 2025-08-25

WEITERE KOMMENTARE IN Google

Far too cramped. And the idea of ​​placing the ordering tablets in the middle of the aisle and near the restroom wasn't a good one. If there's a blockage near the restrooms, it's just too cramped. On top of that, we had to half-hit the tablet to get it to respond. The piece of paper with the number wouldn't come out either. The parking lot is only designed for small cars. Everything was just far too cramped! And there were no milkshakes! Plus, the cheeseburger was very poorly made. It didn't look good.

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Flauschiges Wombat . 2025-08-23

WEITERE KOMMENTARE IN Google

Not recommended! Very dirty and run-down. Tables not clean, dispensers empty… Never again for us!

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Urte Meyer . 2025-08-23

WEITERE KOMMENTARE IN Google

Bad place and the seats are crazy too

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Kaka J . 2025-08-22

WEITERE KOMMENTARE IN Google

I recommend anyone passing through to avoid this branch and go to the nearest one in Lüneburg/Westfalia. The burgers are repeatedly incorrectly tossed, the employees are rude, the corners are dirty, the screens have been broken for months, and the entrance has been packed for ages. It only survives through travel to exploit even more unaware people passing through. Worst McDonald's in all of Northern Germany.

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B.J. H. . 2025-08-17

WEITERE KOMMENTARE IN Google

What a dirty shop, staff very rude, can't even tell the right numbers, the salad was really dried out, benches held together with tape, no words, disgusting

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Bianca Hamann . 2025-08-17

WEITERE KOMMENTARE IN Google

Everything was broken. The ice cream machine wasn't working. And there were no milkshakes. After waiting half an hour for our order, we asked about it. The order had been forgotten. What a fast-food restaurant! When they finally noticed, there wasn't even an apology.

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Cecilie . 2025-08-16

WEITERE KOMMENTARE IN Google

Incredibly bad and dirty McDonald's. The interior is old and broken. The ripped seat cushions were repaired with tape. The chairs are broken and dirty, too. There's dirt and dead wasps down by the windows. All but one of the displays at the checkout area is broken. The food takes a long time to arrive. I couldn't order salad anymore, there was no paper on the trays, and my Big Mac was made with buns from other burgers. The cheeseburger was soggy, like a car had driven over it. Do everyone a favor and just close the place down.

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Peti . 2025-08-16

WEITERE KOMMENTARE IN Google

I've visited a few of these fast-food restaurants, especially while traveling. But THIS was the worst restaurant I've ever seen. Some of the employees were unkempt and smelly. The restaurant was dirty, run-down, and filthy. The food was cold, the fries were way oversalted. The benches were broken. I didn't even dare use the restroom! The patio door is so dirty you can barely see through it. I won't be going back to this place!

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Manuela Rathsack . 2025-08-16

WEITERE KOMMENTARE IN Google

Not the fastest service in the world.

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Paw Lyng . 2025-08-15

WEITERE KOMMENTARE IN Google

Service... nobody really talked. Food ... lots of items not available. Atmosphere .... too hot inside. Overall decent but disappointing.

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Sara Commandeur . 2025-08-15

WEITERE KOMMENTARE IN Google

Food is cold, you can't pay and the place looks shabby!!!

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Dominik Milbrath . 2025-08-14

WEITERE KOMMENTARE IN Google

I find the store extremely unhygienic and dirty both inside and outside. I've never seen such a bad store as this one. I work in the field and travel a lot, but this is outrageous. The entrance door is broken, and there are endless flies in the preparation area. Please do something.

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Tommy L . 2025-08-14

WEITERE KOMMENTARE IN Google

Probably one of the worst McDonald's in Germany. The service couldn't be worse; all the employees are constantly in "after-work mode." But every now and then you get what you want, and then it's a good day.

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Ni JuLi . 2025-08-13

WEITERE KOMMENTARE IN Google

My goodness, I've never seen such a dirty McDonald's. The floor is sticky like a drag strip. The taped seat cushions look like they were in a prototype shop.

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Florian Prilop . 2025-08-13

WEITERE KOMMENTARE IN Google

Today we were at McDonald's in Uelzen, and when we got home we discovered that more than half of our €50 order was missing. Never again.

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Alexandra Föhrig . 2025-08-12

WEITERE KOMMENTARE IN Google

A good McDonald's, but unfortunately, orders often go wrong here. I hope the renovations will be completed soon. The drive-thru has just been modernized.

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Truble . 2025-08-12

WEITERE KOMMENTARE IN Google

I haven't experienced such a crappy place in a long time. I arrive there at 10:30 p.m., only to wait 20 minutes at the cash register while it's being dismantled. Then the employee goes back to twiddle their thumbs again. Other customers are already complaining about waiting 50 minutes, and nothing's moving forward. The employees just say they're doing their best – even though nothing's happening. I got fed up inside, so I left. I can't recommend it to anyone. This has nothing to do with fast food – the wait time is shorter in good restaurants. Shut down that garbage dump! Hygiene is out of place.

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Bxnes ツ . 2025-08-10

WEITERE KOMMENTARE IN Google

Absolutely not recommended. It takes far too long, and the staff is overwhelmed due to understaffing. The food has been of better quality.

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Petra P. . 2025-08-09

WEITERE KOMMENTARE IN Google

It's past its prime. Broken and taped seats. Lots of flies, unmotivated staff. Main entrance inaccessible, you have to find your way. Food...meh.

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Vanessa Kunde . 2025-08-07

WEITERE KOMMENTARE IN Google

The burgers were pretty "mixed up," with more fries on the tray than in the bag. And it really wasn't that crowded. Also, the atmosphere in the restaurant was extremely bad, in case someone had brought it somewhere. Luckily, we were able to sit outside in the nice weather. The tables weren't that clean either, by the way.

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Uli Marquardt . 2025-08-07

WEITERE KOMMENTARE IN Google

Even at the checkout, there's a foul smell, as if a drain were clogged somewhere. The toilets are completely filthy, with a pungent stench of urine, empty soap dispensers, a broken stall door, a rancid wooden toilet seat with peeling paint. Dust and traces of urine are on the urinals, one of which has obviously been broken for some time and has been hastily taped over. The note that normally documents the cleaning intervals isn't even there.

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Frank . 2025-08-05

WEITERE KOMMENTARE IN Google

It all takes quite a while. The windows are boarded up, the entire place is a mess, the toilet can't be locked and there's no soap, the monitors are broken, the seat cushions are patched with duct tape, and things are wrapped in foil. I definitely won't be coming back!

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Louis Tränkner (b0008) . 2025-08-03

WEITERE KOMMENTARE IN Google

Extremely disappointing! I ordered from McDonald's via Lieferando – the order was shown as "in process" for a long time, only to be canceled AFTER the stated delivery time. If you're unable to accept or deliver an order, you should notify them well in advance. This way, you wait in vain for your food and simply waste time. Absolutely unprofessional!

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Zentix . 2025-08-03

WEITERE KOMMENTARE IN Google

Very dirty, flies everywhere. Overflowing trash cans. Staff overwhelmed but friendly. Half the staff are missing. And not just us.

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Milinda mausi . 2025-08-02

WEITERE KOMMENTARE IN Google

Unfortunately, it's been very sloppy. The tables are very dirty, and the trays are all full. This has been the case the entire time we were there. It wasn't very busy during that time either.

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Maik Göhrmann . 2025-07-31

WEITERE KOMMENTARE IN Google

People, people, you should be ashamed of yourselves for letting such a "good" business go to pieces more and more. The employees are constantly running back and forth, seemingly clueless as to what to do. You usually wait almost 20 minutes for your order. Something is almost always missing, or the burgers are cold and poorly prepared for this price. We will only go to McDonald's in Dannenberg in the future.

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Martina Zisowsky . 2025-07-31

WEITERE KOMMENTARE IN Google

Absolutely not recommended! It's getting worse and worse... The seats are junk and taped up with duct tape, and it's dirty everywhere. Burgers are still cold even if you order them with extra sauce to make them fresh. But I think you're being ripped off here, too. The construction site has been there for what feels like a year and it's still not finished. It's just shabby...

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Danny Motzko . 2025-07-30

WEITERE KOMMENTARE IN Google

Very crowded, long waiting time

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Stefan . 2025-07-30

WEITERE KOMMENTARE IN Google

No table service. Orders incomplete. Potato nets cold. Food scraps all over the floor. Everything covered in flies. 2 of 4 terminals out of service. It's getting worse.

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Thoschi Meyer . 2025-07-28

WEITERE KOMMENTARE IN Google

This was the worst McDonald's I've been to so far. As mentioned in other reviews, there were flies everywhere, sticking to the tables and floor. Most of the seating was taped down. The ordering terminal was broken. There were no table numbers, so you had to wait until your order number was called out. And then there was the restroom. The food was okay, though. We will definitely avoid this restaurant in the future.

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J. Sch. . 2025-07-28

WEITERE KOMMENTARE IN Google

Stopped there briefly while passing through. Unfortunately, it's completely overwhelmed when it's busy. A very run-down branch that desperately needs renovation, especially the restrooms. The only stall in the men's restroom was unusable because the door and everything else was so bent that it couldn't be closed... All the screens at the checkout were either broken or faded... The food was okay.

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Philipp Schuster . 2025-07-28

WEITERE KOMMENTARE IN Google

The portions are getting smaller, the prices are getting higher – like everywhere else. For example, the Big Mac has now been reduced to the size of a cheeseburger, but the price has almost doubled. The atmosphere, the branch, is unfortunately absolutely terrible. The restrooms are simply disgusting, no paper, no towels, lots of things are lying on the floor... The restaurant itself, the furniture is completely worn out, the garbage truck is overflowing, the main entrance has been a construction site for years. Not wheelchair accessible. So, they're just making money here, not investing anything. This is the most run-down branch I've ever seen.

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Sandy Benke . 2025-07-27

WEITERE KOMMENTARE IN Google

You'll be ignored at the drive-thru in the morning, stared at in the store window, and simply not served after five minutes without waiting in line. If you don't feel like serving customers or working here, please just leave!

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Jan Rademacher . 2025-07-26

WEITERE KOMMENTARE IN Google

We returned from our vacation and stopped off at McDonald's in Uelzen. When we entered the branch, an extremely pungent, disgusting smell immediately hit us. As soon as we got closer to the collection area, the smell got stronger and more disgusting. There was a noticeable restlessness in the team that the customer could feel. We found this very disturbing. We ordered for three people. Among other things, we had 9 chicken nuggets and 9 Mc Plant nuggets because I am not allowed to eat meat due to an allergy. When we picked up our food, we suddenly had two things that we didn't order (a tetra pack juice and fruit). In addition, both types of nuggets were in identical packaging, both in normal chicken nugget packaging. When we spoke to the employee again, he was unable to help us. He seemed more absent. It was only when another employee came along that this could be clarified and the employee in charge was instructed and explained that he should have at least marked it with a sticker! It would have been very dangerous for me otherwise! The toilets were an outrage. Dirty beyond belief, no toilet paper, no soap and the hand dryer was broken! On top of that, it was difficult to concentrate in the toilets as you could hardly smell anything even there. It felt like all the seat cushions were worn out and there were nibbled food scraps on the floor. The entrance gate was not marked at all so you had to enter via the outside area. It was only when you went out that you could see where the main door was and it was reminiscent of a ruin. The floor was disgusting and the windows had been made temporary cover with wooden boards. We're never coming back here!

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Milena . 2025-07-26

WEITERE KOMMENTARE IN Google

Dirty and smelly (a smell of puke at the counter)!! Nothing works. No receipt and the ordernumber didn't correspond. It's like a zoo in there, soo many flies! Don't go to the toilet it's just too disgusting (esteem yourself happy that you can't smell the photo). One star is too kind..

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Catherine Giacomini . 2025-07-26

WEITERE KOMMENTARE IN Google

I used to have many positive visits here, but lately it's been a bit scary. Update 7/25/25: A toy was forgotten when it was delivered to the table. After it was brought to the table, I noticed that a burger was also missing. The burger was brought, but a patty was missing (there should have been two). So, everything was as usual. The worst thing this time, however, was the disastrous and disgusting condition of the restroom. I had to go to the men's restroom with my child, and there was dirt, trash, and a foul smell everywhere. The lock was also broken, so I couldn't lock the stall anymore. No one had cleaned it in a long time. Chewing gum was on the ceiling light, a millimeter-thick layer of dust on the ventilation grilles, and dirt was everywhere in the corners. 2024: First, I forgot my entire Happy Meal, but it was delivered later. Because of the rush, I only briefly looked in the bag, but realized it was too late. Previous visit: Big Mac forgotten, but was given out upon request. Previous visit: Ordered a double cheeseburger, but the bag contained a burger. When I got home, I discovered it was a regular cheeseburger. Recommendation to guests: Check orders at the window with extreme care and even look inside the individual packaging. Recommendation to shift managers: Retrain, check more frequently, show more diligence, and, if necessary, specify a consistent packing sequence.

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Alex L. . 2025-07-26

WEITERE KOMMENTARE IN Google

The fries were tasteless. The burger toppings weren't adjusted. The order board was deliberately turned off (to know when your order would arrive). "Too much work to keep track of."

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Feride Hofmans . 2025-07-26

WEITERE KOMMENTARE IN Google

It usually stinks of feces or vomit! You wait forever for food. The benches are broken and patched. The staff doesn't know what to do. Worst shop in the entire area. Won't come back. I'd rather go to Dannenberg.

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Celine Knörndel . 2025-07-25

WEITERE KOMMENTARE IN Google

I used to be in Uelzen quite often, including at McDonald's. It was being remodeled at the time, but since then, it's been declining. Strangely, the entrance has been closed and boarded up for years. It's certainly no longer pleasing to the eye. But since it's unrivaled near the bypass, not much will change.

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Christian Wagner . 2025-07-25

WEITERE KOMMENTARE IN Google

Despite pre-ordering via the app and the information that it would be freshly prepared when you arrived and gave the code, the fries arrived six minutes later soggy and cold, the pineapple turnover I ordered was an apple turnover instead, the burgers were simply carelessly slapped together, and the chocolate chip cookie unfortunately tasted like it was three days old. At least the drink was cold and didn't have tons of ice in it. It was worth another try, but I'll be avoiding this McDonald's in the future. The employees at the drive-thru were friendly, the food was below average. For €2 more, you can get two larger burgers and three times the amount of fries at the local restaurant, if you skip the drink and cookie, and they taste really good, too. Tested it two days later ;-)

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Kay Wille . 2025-07-25

WEITERE KOMMENTARE IN Google

Very dirty, especially the paper balls stuck to the wall. The restrooms weren't the best either (the door wouldn't lock, there was no room to use another toilet, and the squat toilet was practically falling apart. The paper was also empty.) If I had to give someone a tip, I would advise against this McDonald's.

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Leon Thesenvitz . 2025-07-24

WEITERE KOMMENTARE IN Google

Absolutely terrible woodturning shop. The furniture is completely worn out. But the worst part was watching an employee empty the trays, carry them on the trash can to the serving counter, and simply hand them to a colleague, who put them with the fresh ones. The kitchen obviously hadn't been cleaned in a long time, nor had the entire shop. I don't have much experience, but this was the last straw! A case for Peter Giesel or something.

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Björn Hafermalz . 2025-07-23

WEITERE KOMMENTARE IN Google

Delicious breakfast, friendly service, everything was great *****

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Eckhard Löbert . 2025-07-23

WEITERE KOMMENTARE IN Google

Overall, everything was very dirty and sticky. I found the women's restrooms very unpleasant.

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Vayhu . 2025-07-23

WEITERE KOMMENTARE IN Google

When I was at McDonald's, I saw an employee take a sip of a Coke and then put the lid on it to give it away at the drive-thru. If that's the work ethic at this McDonald's, I don't want to eat there in the future. That's why I'm only giving it one star, because I don't want to experience that.

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Silas . 2025-07-22

WEITERE KOMMENTARE IN Google

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