McDonald's in Annaberg-Buchholz

The burger was made sloppily, the large fries were half empty. Cola randomly with ice or without ice.

It's getting worse and worse... whether it's forgotten meat on the burger or today 2x Bruger without sauce... drove back and got 2 new ones... in the past there was at least an apple turnover as compensation... nothing at all and what can I say... that Both new burgers were so lightly smeared with sauce that we threw them away... absolutely incompetent people very very annoying for the money..

If there weren't any points, there wouldn't be any here for me. The worst McDonald's in Germany, service miserable, now for the 5th time in a row food was either forgotten in the order or even mixed up. Customer requests, such as without tomatoes or with something additional, are not addressed at all.

It tastes like cardboard and all the furnishing utensils are dirty.

If a hamburger costs over 5 euros, then it would be nice if it was included in the take-away order... and not for you to arrive home and find that you have wasted 10 euros.

Wait over an hour for food? This is what we call “fast food” - the staff is completely overwhelmed. If you have an “event” right around the corner, you should perhaps take this into account when planning your staff.

Just like any other McDonald's in cities. Personally, I like the ambience more than other locations in the area.

This household is dirty and smells like old chip fat 😱

Very dirty and very unpleasant smell

I'm totally shocked at how the employees treat customers. Two items from my order were missing.

I come here very rarely, which is perhaps why I can hardly remember an error-free order. Even when there's little going on, it doesn't work. Annoying, you've already paid several times for things you don't get...

We ordered a Happy Meal with nuggets, fries and 2 ketchups, juice, mashed potatoes and a toy. There were no toys and no ketchup. The child was upset and I as a mother was unhappy.

It's no longer what it used to be. The food used to be better

It's just a McDonald's like many others.

It's always a bit unclean and there are crumbs everywhere.

I feel very comfortable, the food is fine and the staff is very pleasant and well looked after.

We ate on site. Despite many customers, the food arrived quickly.

Basically yes, everything is freshly prepared. The large coffee was fresh and was brought to the table quickly. But the price for the drink is already 5 star restaurant level, albeit tasty...

…unfortunately the burger was cold; Ingredients stacked very carelessly - that could be better!

On the whole, you know what to expect in a fast food restaurant with the “golden M”. However, I expect a certain level of cleanliness and order. There is definitely room for improvement here. You can still feel like you can read the previous menu from empty tables. The cucumber slice on the floor wasn't just there for half an hour. Already on the way to the table you had the feeling that you were sticking to something. The staff was very friendly, but seemed somehow overwhelmed. The restaurant wasn't even really full. The tablets were piled up on the return trolley and the employee who tried to clean up the chaos disappeared with 2 tablets and by the time he came back there were 3 new ones. Since the children overlook such things more generously than I can and the aforementioned "golden M" still has a magical attraction for them, unfortunately as a parent you can't completely get past it.

Unfortunately not recommended today. A hair in the citizen's packaging - hairnets could well prevent this. And the whole time it was dripping heavily from the ceiling above the drinks machine. Nobody seemed to care. And then there are stands where you are tempted to give 5 stars because you then get a 50 cent voucher. I sincerely hope that no one feels tempted by such stupid actions. It actually explains everything when a company needs something like that...

I recently went to McDonald's and was unfortunately disappointed. The ice cream was completely soft, the restaurant was small, and water was dripping from the ceiling. When I wanted to put my tray in the container provided, it was completely full. The tray fell and the employee yelled at me a sarcastic “Great!” to. The burgers were okay, but the service and atmosphere left a lot to be desired.

Very friendly staff. You don't get it at every McDonald's. Keep it up.

Frau mit roten Haaren war extrem unfreundlich. Ich stande nur am tresen und wollte mein essen bezahlen und diese frau geht mich an und sagt „wenn du bezahlt hast musst du warten“ Und das in einem finsteren ton. Ich hatte ja noch nicht mal bezahlt. (in Annaberg-Buchholz)

dirty, cramped, incomplete order

... also possible for adults from time to time...

What's the point, dear MCDONALD'S team. This means that you want to buy 5 stars. I don't think that's legal

Update: If the ÖZ say that the place is open until 12, it's stupid if the door is already closed at ten to 12... "There are no more drinking straws, only little snouts" - people... 🙄

Food wasn't cold and it was quick.

I slammed the evil Big Mac into my feed hatch.

I had to stand again while eating, drinking and smoking, although that's difficult for me with stalker schizos, I don't really want to smoke at the children's table and there are no park benches with a roof outside at any other branch...

One star is already too many here. Overtaxed, incompetent employees. Miles away from “fast food”. First the order was blocked, after 30 minutes the foreman noticed it and then hastily stuffed everything she could get her hands on into the bag and of course forgot half of it. Ordering is like a surprise bag. Bets are made in advance, which is missing this time. Given the prices and frequency, you can almost speak of fraud here. Absolutely not recommended! You should avoid this branch.

Counting to 9 is difficult with the Nuggets...

Service was great, I've never had my food so quickly in any McDonald's.

The reason why you would build a McDonald's next to a cemetery is not clear to me. Had to wait forever in the MCDrive.

Standard Meggi, except that the food comes really quickly and deserves the name "Fast Food Restaurant".

Fast processing of my order and very friendly staff

I've always enjoyed coming here, but today's visit was absolutely disappointing! Ordered a menu to take away. Sauce was wrong - undramatic for me, it can happen. The fries were cold and soggy, some of them still raw inside. You couldn't eat. But the nuggets were worse. Hard, burnt and inedible! Something like that shouldn't happen and the staff should have noticed it when packing up!

The MC Donalds in Annaberg used to be good, but lately you can't really go there anymore 1). The food is almost always cold 2). Quality of nuggets and fries very poor 3). Ordered things are simply forgotten The last time I forgot sauces and today I didn't pack 20 nuggets even though 2 were ordered, but of course you paid for them (now I don't know whether it's due to a lack of knowledge of German or simply saving money. I can no longer recommend the McDonald's in Annaberg-Buchholz, I'm sorry, but it has to be said Price performance ratio very poor

Unfortunately the food is not well prepared. If you order to take away, you may also be missing 20 nuggets in addition to the sauces.

A nice MCDONALDS nothing special

Mcflurry unfortunately only as big as mcsunday, already for the 2nd time... depends on who does it but very annoying and sad...

After asking a question, the fat branch manager told us: “Don’t come back!” Expelled from the restaurant. The chicken nuggets weren't the tastiest either. Totally unfriendly and uncooperative. Overall, I can't recommend the store.

Apparently you have to assemble your own burgers here. Each of our burgers fell apart even though we ate on site. The employees don't know friendliness either. People tend to look at you askance when you say hello...

It's just typical McDonald's. Luckily one of the better ones

Ordered burger double pack menu Royal TS, unfortunately one was very cold, the second one was just fine! So fresh looks and tastes different! We got the cold one replaced again, but oh well! The fries were no longer fresh either! As I know from my previous tryouts at MC Donald. There are certain times when it can be ready, but I think today everything should actually be prepared fresh, and I'll accept a longer wait for freshness! Been waiting a while but not fresh? And the sauce for the Happy Meal wasn't as ordered either, and given the prices, you'd better go to a local restaurant! McDonald should think about past service and preparation!

Unfortunately, something is often forgotten when ordering. Even though you paid for it, you only get the answer that it can't be. I won't be visiting McDonald's again. I would prefer to give zero stars

I took the spider home, everything is fine 🩷

The food was cold and only came after 15 minutes It was still modern

So the women in the store do a lot of things right, no question about it, but the men are a disaster... on the one hand you can hardly understand them and on the other hand they forget half of them. Others throw the things into the bag without feeling, only fill the McFlurry half full, etc.. things like that don't work. As a franchisee, you have to pay more attention to this! Furthermore (but this is just speculation) I had to go to the toilet (about 4 hours later) with stomach cramps and flatulence. Since it's been a while since my lunch, I would say it was because of the food... I'm sorry McD Annaberg, but you can learn a lesson from the Fiale in Aue.

Always fully occupied, orders are processed very quickly. Operation and service are very good

For 40 euros and the bag weighs 0.5 kg. Everything is too small a portion. Too bad packaging. Beautiful never...

We ordered online and unfortunately we're missing the nuggets again. (MC Drive) And unfortunately the rest isn't very warm and I only drive 6 minutes to get home. It's really a disgrace for the constant price increases. I now have to calm a sad child. Please get better.

The McFlurry cup is no longer even half full...

I just ordered and everything is missing, drinks, ice cream, etc. Not like it used to be

These incompetent brains can't even manage to completely pack an order. The most expensive burger is missing. What a coincidence

An interesting place I ate my cheeseburger next to my dead grandma. I have to say it's an interesting place.

Very uncomfortable place and some of the employees are racist. And the food is unhealthy

Too much packaging and too little food for too much money 💰

I get psychosis from this place I forgot half of my orders

Here you can have a snack if you are in a hurry.

The majority of employees would rather chat with each other while serving me than concentrate fully on their work. You won't find friendliness here either. Then it's better to just take food with you, eating here is not particularly pleasant.

I've been going to this McDonald's for quite a long time and it has always tasted good, but recently, even though I ordered the vegan alternative, I have received meat products several times, but only when I order at McDrive. In addition, a few products are forgotten every now and then.

The rooms were poorly attended. There was plenty of staff available (whether trainees or specialists) and you couldn't tell. Nevertheless, the tables could have been wiped down and the containers with residual waste could have been emptied because they were overfull.

Average MC's. But full trashbins and dirty tables.

Terrible environment, terrible food

It's a McDonald's, what can you say about something that nobody knows 😁

Just McDonald's. You just go there for the kids and because things have to happen quickly. The food isn't great and it's too expensive.

First time at this MC Drive. There were some problems with the app and the codes. In the end, we still had our food quickly and were full. However.......the lady at the checkout at MC Drive ............."And bye" only because it took a little longer I guess. Can also be done in a friendly tone.

The mongos aren't smart enough to make me a cheeseburger digga

The best option is the EWE Go charging option

Great for a McDonald's. Had breakfast on the way to Klinovec.

I was served a moldy citizen. That says it all, right?

Order incomplete... and the rest: Well... Spicy nuggets apparently swapped with normal ones... Farm potatoes were also half raw 👍🏽 not recommended. Corona rules are not adhered to! I don't have to point out that the store is responsible for compliance. At least two thirds of all customers did not wear a face mask. Went there again today (May 23rd, 2021 / 7:14 p.m.) McDrive: Apparently still haven't learned basic arithmetic. The Chili Cheese Snackers were “miscalculated” to my disadvantage and the double cheeseburger was left out entirely. Went there again today (03/20/2022 / 6:03 p.m.) McDrive: 1 and 1 is still not 2 here. The request for the additional burger patty and cheese was once again ignored. At least after the complaint it worked. Went there again today (02/19/2023 / 6:47 p.m.) McDrive: Delivery was quick again. The burgers with extra patties ordered via the app were also shown as such in the online invoice. They were not accounted for. Strangely, the extra patties were not listed on the burger or in the printed bill. How does something like that work?

The last shop. At half past nine in the evening, ordering at the counter is no longer possible. There was nothing going on at all. You are directed to the self-terminal by a visibly overwhelmed employee. So am I still doing the job of the staff? We then drove to the drive-in, but the order was not understood there. Confronting the employee with the fact that we wanted to order at the counter caused the employee to stop serving us. The shortage of skilled workers and Germany's service desert have hit home again.

The quality used to be a little better! The service staff are no longer what they used to be! They listlessly throw what they ordered into the bags! The floor in front of the counter is a real slippery area...whether it's grease or whatever? Some service staff pull a face... there's just no smile

Fast food yes, but taste good no, better sooner Toilets totally dirty and understanding with the employees was no longer given, they were unfriendly as pigs Ok to satisfy a quick hunger but nothing else

Bustling McDonald’s with skiing crowds and loud children. Parking is good and you get your food fast ordering through the app.

Also ich fange mal so an. An sich ist der McDonalds nicht schlecht. Aber. Die Bedienungen werfen die Sachen immer so lustlos in die Tüten das immer alles durcheinander ist und die Hälfte in der Tüte verteilt. Zu dem wird der Trinkstrohhalm leider vergessen. Ich mein es geht so zu trinken aber schön ist was anderes. Dann wurde ich an der Sprechanlage nicht gefragt ob ich noch etwas zu meiner Bestellung möchte. Ist nicht schlimm weil ich ja weiß was ich bestelle aber falls ich doch noch etwas vergessen hätte würde ich so dran denken. Aber ansonsten kann man hier schonmal ran fahren. Müsst ihr wissen.

Zwei mal fast die Hälfte vergessen, Burger waren schlecht

Nicht gerade sauber Die halbe bestellung wurde vergessen, das geht deutlich besser

Ich finde dieses Restaurant toll

Grüße, Klar ist das MCs noch Fastfood aber meist wartet man ziemlich lange, und das Personal ist auch überlastet. Allerdings wenn man wirklich Hunger hat, oder auf der Durchreise ist dann kann man dort auf jeden Fall mal vorbei schauen.

Die Toiletten sind echt eklig. Aber das essen ist gut das Personal ist nett.

Die ältere Dame am Drive-In lässt ihren Frust an den Kunden aus, selten sowas unfreundliches erlebt - sollte nicht auf Kunden losgelassen werden. Falls du das liest: wir wünschen dir trotzdem alles Gute für die Zukunft. Übriges Personal aber freundlich.

Freundliches und schnelles Personal. Die Burger könnten ein bisschen wärmer sein. Sonst alles ok.

Hält, was man von McDonald‘s erwartet. Ausreichend Sitzmöglichkeiten und sauber.

McDonald's eben Immer und überall gern Tischservice nutzen und mal Pause machen Topp Toiletten wie immer alles Topp

Geht fit, ist halt n McDonalds nh

Mit Abstand schlechtester Mc Donalds, Es klappt keine einzige Bestellung und absolut schlechter Service!

Es fehlt Bier und wenn man es selber mitbringt wird es entzogen ich bitte um ein mc Bier 🍻

Sehr guter MC Donalds mit sehr leckeren Apfeltaschen. Kann jedem nur empfehlen dort auf dem Weg durch Annaberg einmal anzuhalten.

Wird mittlerweile von Jugendlichen beherrscht. Also ein sehr lautes und Oberflächliches Ambiente.

Der Müll quillt über, die Tische kleben, die kulinarischen Ergüsse sind auch unterste Schublade. Also besser wäre es einen großen Bogen zu machen

Super servis vse ok doporucuji, dekuji.

Top alles mehr wie zufrieden Alles frisch

Eigentlich ok..essen. ok..nur die ganzen trotteln die ständig mit ihren schrottkarren ihre autotreffen abhalten und dann davor stundenlang herumlungern nerven.

Generell nicht mein Ding,aber was macht man nicht alles für's Enkel.

Also ich bin jetzt schon seid Kind hier das Upgrade von McDonald's sieht wunderbar aus.! Aber was stört is die Anzahl an den Fliegen die Nerven bis zum bitteren Ende. Hier ruhig sitzen und essen ist nicht drin wegen den Fliegen...

Sauber und ordentlich. Schnelle und nette Bedienung.